Republic of the Philippines

Region IV-A CALABARZON

SCHOOLS DIVISION OF QUEZON PROVINCE
EMILIO V. QUIZON NATIONAL HIGH SCHOOL
(Formerly Camflora National High School Annex)
San Andres District
TECHNOLOGY AND LIVELIHOOD EDUCATION ANIMAL PRODUCTION GRADE 8

Name: ____________________________________ Grade Level: _____________

Section: ___________________________________ Date: ___________________

LEARNING ACTIVITY SHEET TOPIC: PARTICIPATING IN WORKPLACE COMMUNICATIONS

Background Information for Learners Workplace communication is important because it allows

businesses to operate effectively and become productive. To become an effective and valuable member of your
workplace, you must learn the appropriate methods of communication.

Communication is the process of exchanging information and ideas from a sender to a receiver. For
effective communication, it must be understood and responded to by the receiver. This means that total
communication involves speaking, reading, listening, and reasoning skills. However, as communications pass from
the source to the receiver, there are chances that the original meaning will be changed or altered. Therefore,
listening, reasoning, and feedback is an important part of the process as it gives the opportunity for the sender to
make sure the receiver has understood the message.

Do’s in workplace communications

1. Be a good listener and stay focused on the person who is speaking.

2. Maintain eye contact with the person you are talking to and nod occasionally to affirm interest in their
words.

3. Pattern conversations to your audience.

4. Behave confidently and communicate with a stable and clear voice.

5. Use simple and polite language.

6. Avoid judging people and praise them often.

7. Express negative thoughts in a positive way.

8. Be open to receiving constructive feedback.

9. Learn to say ‘no’ politely but firmly.

Address: Sitio Tubigan, Brgy. Talisay, San Andres, Quezon

DepEd Tayo Emilio V. Quizon NHS – Quezon Province 308024@deped.gov.ph

 Republic of the Philippines
Region IV-A CALABARZON
SCHOOLS DIVISION OF QUEZON PROVINCE
EMILIO V. QUIZON NATIONAL HIGH SCHOOL
(Formerly Camflora National High School Annex)
San Andres District

Don’ts in workplace communications

1. Don’t assert yourself – recognize others’ feelings and then state your needs or opinions.

2. Don’t interrupt people when they are talking.

3. Don’t overcomplicate your message. Avoid using too many filler words like um’, ‘uh’, etc.

4. Don’t be defensive or offensive – stay neutral.

5. Don’t criticize in public.

6. Don’t shout or talk too fast.

7. Don’t show negative body language. Refrain from frowning or giving angry glances.

8. Don’t give more importance to cell phones or other electronic devices over people.

Learning Competency with code

• Obtain and convey workplace communications (TVL_AFAAPPC9-12PWC-1a-1)

Non-verbal communication is the method of communicating with others using actions rather than
words. This includes communications using hand gestures, eye contact, body language, appearance, touch and
tone of voice. It can be one of the strongest forms of communications between employees and supervisors. It can
take place in many workplace situations including during meetings, interviews and casual conversations.

Types of Non – Verbal Communication/Body Language

1. Facial expressions (frown)

2. Body contact (shaking hands)

3. Closeness (invading someone’s space)

4. Sounds (laughing)

5. Ways of talking (pauses, stress of words)

6. Posture (slouching)

Address: Sitio Tubigan, Brgy. Talisay, San Andres, Quezon

DepEd Tayo Emilio V. Quizon NHS – Quezon Province 308024@deped.gov.ph

 Republic of the Philippines
Region IV-A CALABARZON
SCHOOLS DIVISION OF QUEZON PROVINCE
EMILIO V. QUIZON NATIONAL HIGH SCHOOL
(Formerly Camflora National High School Annex)
San Andres District
7. Appearance (untidiness)

8. Head movements (nodding)

9. Hand movements (waving)

10. Eye movements (winking)

Verbal Communication is any communication that uses words to share information with others. These
words are both spoken and written. It requires (both a speaker or writer) to transmit the message, and a listener
(or reader) to make sense of the message.

Types of Verbal Communication

1. Intrapersonal Communication is extremely private and restricted to ourselves. It includes the silent
conversations wherein roles are juggled between the sender and the receiver who are processing thoughts and
actions.

2. Interpersonal Communication takes place between two individuals, thus a one on one conversation.

3. Small Group Communication takes place only when there are more than two people involved. There is
only a limited number of people allowed to interact and converse with the rest.

4. Public Communication takes place when one individual addresses a large gathering of people. Election
campaigns and public speeches are examples of this type of communication. In such cases, there is only a single
sender of information and several receivers who are being addressed.

Activity 1. Multiple Choice.

Direction: Choose the letter of the correct answer. Write your answer on a separate sheet of paper.

1. Which of these is not considered a verbal communication?

A. Public Communication

B. Interpersonal Communication

C. Facial Expressions

D. Small Group Communication

2. What refers to the process of exchanging information and ideas?

Address: Sitio Tubigan, Brgy. Talisay, San Andres, Quezon

DepEd Tayo Emilio V. Quizon NHS – Quezon Province 308024@deped.gov.ph

 Republic of the Philippines
Region IV-A CALABARZON
SCHOOLS DIVISION OF QUEZON PROVINCE
EMILIO V. QUIZON NATIONAL HIGH SCHOOL
(Formerly Camflora National High School Annex)
San Andres District
A. Intervention C. Innovation

B. Communication D. Information

3. Which of the following processes does not involve communication?

A. Speaking C. Listening

B. Reading D. Sending

4. What is considered the strongest form of communications between employees and supervisors?

A. Verbal Communication

B. Non Verbal Communication

C. Inter-personal Communication

D. Small Group Communication

5. What type of communication uses words to share information with others?

A. Verbal Communication

B. Non Verbal Communication

C. Inter-personal Communication

D. Small Group Communication

Activity 2. Fill me!

Load five (5) communications that are applicable in the workplace (do’s) and those that are not (don’ts)
on the columns below.

Do’s Don’ts

1. 1.

2. 2.

3. 3.

Address: Sitio Tubigan, Brgy. Talisay, San Andres, Quezon

DepEd Tayo Emilio V. Quizon NHS – Quezon Province 308024@deped.gov.ph

 Republic of the Philippines
Region IV-A CALABARZON
SCHOOLS DIVISION OF QUEZON PROVINCE
EMILIO V. QUIZON NATIONAL HIGH SCHOOL
(Formerly Camflora National High School Annex)
San Andres District
4. 4.

5. 5.

Reflection: Complete the statements:

1. What I have learned in this activity.

_____________________________________________________________________________
______________________________________________________________________________

2. What are some issues or questions you would like to explore further?
_____________________________________________________________________________
______________________________________________________________________________
____________________________________________________________________________

PREPARED BY: CHECKED BY:

SHENDYL L. YGOT ROUSELL LITO E. ALVA

Subject Teacher Principal

Address: Sitio Tubigan, Brgy. Talisay, San Andres, Quezon

DepEd Tayo Emilio V. Quizon NHS – Quezon Province 308024@deped.gov.ph