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1a. Ford-Scorecard-ScreenImages - Jan2024

The document provides screenshots and explanations of various Ford scorecard screens that show supplier performance metrics and quality metrics. It details screens for supplier improvement metrics, Q1 scoring, delivery and warranty metrics, field issues, and other quality performance data that are used for IATF 16949 audits.

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Kinga En
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99 views16 pages

1a. Ford-Scorecard-ScreenImages - Jan2024

The document provides screenshots and explanations of various Ford scorecard screens that show supplier performance metrics and quality metrics. It details screens for supplier improvement metrics, Q1 scoring, delivery and warranty metrics, field issues, and other quality performance data that are used for IATF 16949 audits.

Uploaded by

Kinga En
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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Ford Scorecard Screen Images

Background
For all IATF 16949 audits, there are three key steps in the “Rules for achieving and maintaining IATF recognition 5th
edition” to ensure a robust audit plan accounting for performance:
Rules 5.7.1 c) “customer and internal performance data since the previous audit”
Rules 5.7.2 Audit plan “certification body shall undertake an analysis of the required information (see section 5.7.1)”
Rules 5.7.2 a) “Each audit plan shall identify a minimum of one (1) hour on site … for verification of data …”

The Ford Scorecard IATF 16949 Quick Reference Guide identifies the scorecards, information and requirements
relevant to the each of the Rules steps mentioned above as part of the IATF 16949 audit.
This document provides relevant reference scorecard and other performance metric screen images, providing a visual
reference of the Ford measures of supplier performance identified in the Ford Scorecard IATF 16949 Quick Reference
Guide.
The Ford Scorecard IATF 16949 Quick Reference Guide is available through the IATF globaloversight web page.

Table of Contents, showing the Ford Supplier Portal Supplier Improvement Metrics (SIM)
screen images examples provided

Screenshot / Table Name Page number


SIM Homepage 2
SIM Search Results 2
SIM Views List 3
Alternate Site Codes 3
Performance Metrics Summary 4
PPM Summary 5
Q1 Scoring Detail 6
Q1 scoring Detail page layout 7
Q1 Scoring Detail Zero Tolerance Metrics 7
Q1 Under Review status 8
Q1 Revoked status 9
Capable Systems 9
Quality Performance 10
Delivery and Warranty 10
Performance Metrics Summary Overall and PPM 11
PPM Summary 12
Delivery Summary 13
Field Service Actions and Stop Ships Summary 13
Warranty Summary 14
QR Rate and APQP Launch Performance Summary 14
GETRAG Joint Venture 15
Displaying colors in the PDF of the Q1 Score Dashboard 16

PAGE 1 OF 16 JANUARY 2024


• SIM Homepage on Ford Supplier Portal in Covisint

SIM Search Results; Select the appropriate GSDB site code

PAGE 2 OF 16 JANUARY 2024


Verify the 3 key points listed on the SIM Views List

Alternate Site Codes: Note that alternate site codes may be added to the IATF database, but always after the primary
code. The site’s performance is associated with the primary code.

PAGE 3 OF 16 JANUARY 2024


Performance Metrics Summary 12 months of activity does not require activity in every month. However, 12 months
ago or more there need to be receipts recorded.

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PPM Summary

Detail of confirming 12 months of activity

PAGE 5 OF 16 JANUARY 2024


Q1 Scoring Detail Q1 scoring and status are available through the Q1 Scoring Detail page

The Q1 Score Dashboard provides recommendations for performance driven audit trails

PAGE 6 OF 16 JANUARY 2024


Q1 scoring detail page layout

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PAGE 8 OF 16 JANUARY 2024
Q1 Revoked status It is important to know the difference between Present Q1 Status and Recommended Q1 status

Capable Systems
Suppliers are required to record their certifications into GSDB, these details should be validated

PAGE 9 OF 16 JANUARY 2024


Quality Performance
Further details for each metric are available through links on each page

Delivery and Warranty


Delivery score details are available through SUPER-G logistics reporting system, linked from SIM

PAGE 10 OF 16 JANUARY 2024


Key thresholds drive delivery metric scoring in Q1

Performance Metrics Summary Overall


The Performance Metric summary page provides performance trends over 13 months and access to details

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Specific part numbers contracted by Ford are available through the export table reports
PPM Summary

Delivery Summary: It is important to identify the correct region of shipment and ship points (ship sites) to identify
specific customer plants and remote sites

PAGE 12 OF 16 JANUARY 2024


Field Service Actions and Stop Ships Summary
Field Service Actions (recalls) and stop shipments (customer production interruptions) are significant events

PAGE 13 OF 16 JANUARY 2024


Warranty Summary
Warranty measurement Q1 scoring focuses on improvement in warranty repairs per 1000 vehicles

QR Rate and APQP Launch Performance Summary


Although QR Rate and APQP Launch Performance scoring appear on the Q1 Scoring Detail page, the details are only
available through the On Demand Reports page

PAGE 14 OF 16 JANUARY 2024


GETRAG Joint Venture
The Getrag / Ford Joint Venture for transmissions are not managed by Ford Supplier Quality, but still may be a customer
to the supplier site, although the customer is the Getrag JV.

PAGE 15 OF 16 JANUARY 2024


Displaying colors in the PDF of the Q1 Score Dashboard
If the print function is used to create a PDF version of the Q1 Scoring Details page showing the Q1 Score Dashboard, the
color coding of the dashboard may disappear if the correct settings are not selected.

If using Microsoft Internet Explorer, the settings to display the colors in PDF are shown below.

If using Google Chrome, the necessary settings are shown below. Other browsers may be similar.

PAGE 16 OF 16 JANUARY 2024

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