E Visa Queries

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S.

Date Name of the sender Subject Details of the query


No.
1 18.04.2024 Kishore T Issue with online visa He applied ETA on 16.04.2024 and couldn’t check his visa status due to
application deactivate the previous portal. Also he couldn’t allow to create new e-Visa
request by newly implemented e-Visa portal.
2 20.04.2024 Lemos Tyrone Ashley Non-Receipt of ETA Applied ETA from previous ETA portal on 15.04.2024. USD94 has been
approval notice (Ref. debited from the applicant’s account and ETA approval is not received.
No.240415G12162219)
3. 20.04.2024 Kishore T Re: Tourist visa application Same request in Item (1)
to Sri Lanka
4. 20.04.2024 Jay Babara Group visa – Sri Lana – They attempted to apply through the link www.eta.gov.lk but it was
Indian Passenger disconnected.
5. 21.04.2024 Julien Sueur Sri Lanka e-Visa request ref. Couldn’t upload his passport into the e-visa application. Sri Lanka helpline
id 420 – VFS support query answered that there was not issue in the website.
update
6. 22.04.2024 Malraj R Prajapati Inquiry regarding visa Visa fees for Indian nationals - To attend a workshop or conference who
process obtained the invitation from Sri Lanka.

7. 22.04.2024 Shital Talreja Sri Lanka Application on Instruct to reply again by selecting a suitable category by VFS.
hold
8. 22.04.2024 Dr. Deb Type of Sri Lanka Visa : Visiting Sri Lanka for ICGEB workshop in May and need to clarify the
Training workshop @ following;
SLIBTEC, Homgagama 1. Whether apply for a tourist visa/business visa/ETA
2. Under the visa free regime given for Indians until 30.04.2024, if
applicant will travel 04 or 05 May, do applicant need to apply e-visa
before boarding the flight
3. Visa should be applied through VFS Global or the ETA portal

9. 22.04.20204 Minesh Patel Queries regarding transit Whether require transit visa for 02 hours halt in Airport.
visa
10. 22.04.2024 Vinitha Morolia Re. ETA status – Ref. When checking the status, ETA has been approved but not received any
240405VI12762939 – documentation confirming the approval.
Approved but no mail
11. 24.04.2024 Sunit Kaur Sri Lanka e-Visa request Couldn’t download the approved visa.
Ref. Id 1866 – VFS support
query update
12 24.04.2024 Amit Shelar Sri Lanka e-Visa request 04 members applied e-Visa and paid the mentioned amount. Status is
Ref. id – 1848 showing an unprocessable entity. Still not received E-visa nor the refund
amount.
13 24.04.2024 Raja Vamshi Krishna Sri Lanka e-Visa approved Unable to download the approved e-Visas.
Gunda but not delivered (stuck
due to VFS technical issue)
14. 25.04.2024 Vishnu ETA query Obtained ETA month ago by using previous system and want to clarify
whether can travel with the previously issued ETA.
15 25.04.2024 Shital Talreja Refund – 2562 Need to update for the refund of USD128.16 for visa payment receipt.
16. 25.04.2024 Bejoy Idiculla Please clarify Applied ETAs on 03.04.2024 and obtained ETA approvals. Travel date is 01 -
04 May and needs to clarify whether he can travel to SL with these ETA
approvals.
17 25.04.2024 Dr. Bimal Barot Sri Lanka tourist visa for As his travel date will be 01.05.2024, want to clarify whether the free visa
Indians in May 2024 regime for Indians will be extended for the month of May.

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