FREQUENCIES VARIABLES=U JK pend S.A E.

P Pelayanan
/NTILES=4
/ORDER=ANALYSIS.

Frequencies

Notes
Output Created 01-JUL-2023 17:32:10
Comments
Input Active Dataset DataSet0
Filter <none>
Weight <none>
Split File <none>
N of Rows in Working Data 49
File
Missing Value Handling Definition of Missing User-defined missing values
are treated as missing.
Cases Used Statistics are based on all
cases with valid data.
Syntax FREQUENCIES
VARIABLES=U JK pend S.A
E.P Pelayanan
/NTILES=4
/ORDER=ANALYSIS.
Resources Processor Time 00:00:00.00
Elapsed Time 00:00:00.00

Statistics
Efektivitas
Umur Jenis Kelamin Pendidik Sistem Antrian Pelayanan
N Valid 49 49 49 49 49
Missing 0 0 0 0 0
Percentiles 25 1.00 1.00 2.00 1.00 1.00
 50 2.00 1.00 3.00 2.00 1.00
75 2.00 2.00 4.00 2.00 2.00

Statistics
Pelayanan
N Valid 49
Missing 0
Percentiles 25 1.00
50 1.00
75 1.00

Frequency Table

Umur
Cumulative
Frequency Percent Valid Percent Percent
Valid 25-30 Tahun 20 40.8 40.8 40.8
31-35 Tahun 18 36.7 36.7 77.6
>35 Tahun 11 22.4 22.4 100.0
Total 49 100.0 100.0

Jenis Kelamin
Cumulative
Frequency Percent Valid Percent Percent
Valid Laki-Laki 28 57.1 57.1 57.1
Perempuan 21 42.9 42.9 100.0
Total 49 100.0 100.0

Pendidik
Cumulative
Frequency Percent Valid Percent Percent
Valid SD 6 12.2 12.2 12.2
SMP 13 26.5 26.5 38.8
SMA 6 12.2 12.2 51.0
Perguruan Tinggi 24 49.0 49.0 100.0
Total 49 100.0 100.0

Sistem Antrian
Cumulative
Frequency Percent Valid Percent Percent
Valid Baik 24 49.0 49.0 49.0
Tidak Baik 25 51.0 51.0 100.0
Total 49 100.0 100.0

Efektivitas Pelayanan
Cumulative
Frequency Percent Valid Percent Percent
Valid Baik 28 57.1 57.1 57.1
Tidak Baik 21 42.9 42.9 100.0
Total 49 100.0 100.0

Pelayanan
Cumulative
Frequency Percent Valid Percent Percent
Valid Baik 39 79.6 79.6 79.6
Tidak Baik 10 20.4 20.4 100.0
Total 49 100.0 100.0

CROSSTABS
/TABLES=S.A Pelayanan BY E.P
/FORMAT=AVALUE TABLES
/STATISTICS=CHISQ CC PHI ETA
/CELLS=COUNT EXPECTED ROW COLUMN TOTAL SRESID BPROP
/COUNT ROUND CELL.
Crosstabs

Notes
Output Created 01-JUL-2023 17:32:28
Comments
Input Active Dataset DataSet0
Filter <none>
Weight <none>
Split File <none>
N of Rows in Working Data 49
File
Missing Value Handling Definition of Missing User-defined missing values
are treated as missing.
Cases Used Statistics for each table are
based on all the cases with
valid data in the specified
range(s) for all variables in
each table.
Syntax CROSSTABS
/TABLES=S.A Pelayanan
BY E.P
/FORMAT=AVALUE
TABLES
/STATISTICS=CHISQ CC
PHI ETA
/CELLS=COUNT
EXPECTED ROW COLUMN
TOTAL SRESID BPROP
/COUNT ROUND CELL.
Resources Processor Time 00:00:00.03
Elapsed Time 00:00:00.03
Dimensions Requested 2
Cells Available 524245
 Case Processing Summary
Cases
Valid Missing Total
N Percent N Percent N Percent
Sistem Antrian * Efektivitas 49 100.0% 0 0.0% 49 100.0%
Pelayanan
Pelayanan * Efektivitas 49 100.0% 0 0.0% 49 100.0%
Pelayanan

Sistem Antrian * Efektivitas Pelayanan

Crosstab
Efektivitas Pelayanan
Baik Tidak Baik Total
Sistem Antrian Baik Count 18a 6b 24
Expected Count 13.7 10.3 24.0
% within Sistem Antrian 75.0% 25.0% 100.0%
% within Efektivitas 64.3% 28.6% 49.0%
Pelayanan
% of Total 36.7% 12.2% 49.0%
Standardized Residual 1.2 -1.3
Tidak Baik Count 10a 15b 25
Expected Count 14.3 10.7 25.0
% within Sistem Antrian 40.0% 60.0% 100.0%
% within Efektivitas 35.7% 71.4% 51.0%
Pelayanan
% of Total 20.4% 30.6% 51.0%
Standardized Residual -1.1 1.3
Total Count 28 21 49
Expected Count 28.0 21.0 49.0
% within Sistem Antrian 57.1% 42.9% 100.0%
% within Efektivitas 100.0% 100.0% 100.0%
Pelayanan
% of Total 57.1% 42.9% 100.0%
Each subscript letter denotes a subset of Efektivitas Pelayanan categories whose column proportions do
not differ significantly from each other at the .05 level.

Chi-Square Tests
Asymptotic
Significance (2- Exact Sig. (2- Exact Sig. (1-
Value df sided) sided) sided)
a
Pearson Chi-Square 6.125 1 .013
b
Continuity Correction 4.779 1 .029
Likelihood Ratio 6.282 1 .012
Fisher's Exact Test .021 .014
Linear-by-Linear Association 6.000 1 .014
N of Valid Cases 49

a. 0 cells (0.0%) have expected count less than 5. The minimum expected count is 10.29.
b. Computed only for a 2x2 table

Directional Measures
Value
Nominal by Interval Eta Sistem Antrian Dependent .354
Efektivitas Pelayanan .354
Dependent

Symmetric Measures
Approximate
Value Significance
Nominal by Nominal Phi .354 .013
Cramer's V .354 .013
Contingency Coefficient .333 .013
N of Valid Cases 49

Pelayanan * Efektivitas Pelayanan

 Crosstab
Efektivitas Pelayanan
Baik Tidak Baik Total
Pelayanan Baik Count 28a 11b 39
Expected Count 22.3 16.7 39.0
% within Pelayanan 71.8% 28.2% 100.0%
% within Efektivitas 100.0% 52.4% 79.6%
Pelayanan
% of Total 57.1% 22.4% 79.6%
Standardized Residual 1.2 -1.4
Tidak Baik Count 0a 10b 10
Expected Count 5.7 4.3 10.0
% within Pelayanan 0.0% 100.0% 100.0%
% within Efektivitas 0.0% 47.6% 20.4%
Pelayanan
% of Total 0.0% 20.4% 20.4%
Standardized Residual -2.4 2.8
Total Count 28 21 49
Expected Count 28.0 21.0 49.0
% within Pelayanan 57.1% 42.9% 100.0%
% within Efektivitas 100.0% 100.0% 100.0%
Pelayanan
% of Total 57.1% 42.9% 100.0%

Each subscript letter denotes a subset of Efektivitas Pelayanan categories whose column
proportions do not differ significantly from each other at the .05 level.

Chi-Square Tests
Asymptotic
Significance (2- Exact Sig. (2- Exact Sig. (1-
Value df sided) sided) sided)
a
Pearson Chi-Square 16.752 1 .000
b
Continuity Correction 13.949 1 .000
Likelihood Ratio 20.524 1 .000
Fisher's Exact Test .000 .000
Linear-by-Linear Association 16.410 1 .000
N of Valid Cases 49

a. 1 cells (25.0%) have expected count less than 5. The minimum expected count is 4.29.
b. Computed only for a 2x2 table

Directional Measures
Value
Nominal by Interval Eta Pelayanan Dependent .585
Efektivitas Pelayanan .585
Dependent

Symmetric Measures
Approximate
Value Significance
Nominal by Nominal Phi .585 .000
Cramer's V .585 .000
Contingency Coefficient .505 .000
N of Valid Cases 49