The document outlines the expected features of a tourism management system including booking management, accommodation management, transportation management, activity management, payment and billing, and customer relationship management. It also discusses similar existing platforms like Booking.com, Expedia, and Airbnb and compares their common and unique features.
The document outlines the expected features of a tourism management system including booking management, accommodation management, transportation management, activity management, payment and billing, and customer relationship management. It also discusses similar existing platforms like Booking.com, Expedia, and Airbnb and compares their common and unique features.
The document outlines the expected features of a tourism management system including booking management, accommodation management, transportation management, activity management, payment and billing, and customer relationship management. It also discusses similar existing platforms like Booking.com, Expedia, and Airbnb and compares their common and unique features.
The document outlines the expected features of a tourism management system including booking management, accommodation management, transportation management, activity management, payment and billing, and customer relationship management. It also discusses similar existing platforms like Booking.com, Expedia, and Airbnb and compares their common and unique features.
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Anna Maria Tours
and Travels Phase 1
1. Introduction A tourism management system is a digital platform designed to streamline various aspects of travel and tourism operations. It provides functionalities to manage bookings, accommodations, transportation, activities, and other services related to tourism. The system aims to enhance the overall travel experience for both tourists and service providers by offering efficient and convenient management solutions.
2. Expected list of features
Booking Management Online Booking: A user-friendly interface for tourists to make reservations for accommodations, transportation, tours, and activities. Availability Calendar: Real-time updates on the availability of services to facilitate booking decisions. Booking Confirmation: Instant confirmation of bookings via email or SMS.
Accommodation Management Property Listings: Comprehensive listings of hotels, resorts, vacation rentals, and other accommodation options. Room Selection: Options for tourists to choose specific rooms or accommodations based on preferences. Amenities Information: Detailed descriptions of amenities, facilities, and services offered by each property.
Transportation Management Transportation Options: Integration with transportation providers for booking flights, trains, buses, and rental vehicles. Route Planning: Tools to plan travel itineraries and optimize routes for efficient transportation. Ticketing System: Electronic ticketing and boarding pass generation for seamless travel.
Activity Management Tour Packages: Curated packages offering guided tours, excursions, and activities at popular destinations. Activity Booking: Facility to book tickets for attractions, shows, adventure sports, and recreational activities. Customized Itineraries: Ability to create personalized itineraries based on individual preferences and interests Payment and Billing Secure Payment Gateway: Integration with trusted payment gateways to facilitate secure online transactions. Billing and Invoicing: Automated generation of invoices and receipts for bookings and services. Multiple Currency Support: Support for various currencies to accommodate international tourists.
Customer Relationship Management
Customer Profiles: Profiles for tourists with preferences, booking history, and contact information. Feedback and Reviews: System for collecting feedback and reviews from tourists to improve service quality. Loyalty Programs: Implementation of loyalty programs to reward repeat customers and encourage customer retention.
3. Market survey The following are of similar websites: Booking.com Expedia Airbnb These platforms offer a range of features such as booking management, accommodation listings, transportation options, and customer reviews. Comparison: All the above platforms share common features like booking management, accommodation listings, transportation options, and customer reviews. However, each platform may have unique offerings and target different segments of the market.
