Fix-it Online Household Services 2023-2024

A
Project Report
On
Project Title

Submitted by
Parita Kaklotar 2205101069003
Vatsal Patel 210510113098
as
Partial fulfilment of Semester VI of
Bachelors of Computer Applications
for A.Y. 2023-2024s

Under the Guidance of

Internal Guide name: Pragya Mam
External Guide name:
Company name: Semicolon Solutions
Submitted To
Parul Institute of Computer Application,
Faculty of IT & Computer Science
Parul University

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PARUL INSTITUTE OF COMPUTER APPLICATION

CERTIFICATE

This is to certify that _Parita Kaklotar & Vatsal Patel the student(s) of
Parul Institute of Computer Application, has/have satisfactorily
completed the project entitled “_Fix-it Online Household Services” as a
part of course curriculum in BCA / BSCIT/ IMCA semester- VI for the
academic year 2023-2024 under guidance of _Pragya Mam_.
Enrolment Number:

Enrolment Number:

Quality of work Grade Sign of Internal

guide

Poor / Average / Good /Excellent B /B+ / A / A+

Date of submission:
HOD, Principal,
Prof. Hina Chokshi Dr. Priya Swaminarayan

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Acknowledgement

The success and final outcome of this project required a lot of

guidance and assistance from many people and we are extremely
privileged to have got this all along the completion of our project. All
that we have done is only due to such supervision and assistance and
we would not forget to thank them.

We respect and thank Dr ,Priya Swaminarayan, Dean, FITCS for

providing us an opportunity to do the project work in BCA and giving
us all support and guidance, which made us complete the project duly.
We are extremely thankful to Mam for providing her support and
guidance, although she had busy schedule managing the academic
affairs.

We would not forget to remember Prof. Hina Chokshi, HOD, BCA

department for her encouragement and more over for her timely
support and guidance till the completion of our project work.

We owe our deep gratitude to our project guide Prof. Vibhuti Patel,
who took keen interest on our project work and guided us all along,
till the completion of our project work by providing all the necessary
information for developing a good system.

We are thankful to and fortunate enough to get constant

encouragement, support and guidance from our Parents, all Teaching
staffs of BCA Department which helped us in successfully completing
our project work. Also, we would like to extend our sincere esteems to
all staff in laboratory for their timely support.

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1 Table of contents

1. Table of contents

2. Project Profile

2.1. Project Definition

2.2. Project Description

2.3. Existing System

2.4. Problem Statement

2.5. Need for New System

2.6. Proposed system overview

2.7. Scope of the System

2.8. Outcomes

2.9. Tools And Technology with Short Justification:

2.10. Project Plan

3. Requirement analysis

3.1 Feasibility Study

3.2. User of the System

3.3. Module of the System

3.4. The Process Model

3.5. Hardware and Software requirements

4. Design

4.1. Use case Diagram

4.2. Diagrams

4.2.1. Data Flow Diagram

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4.2.2. Flow chart

4.2.3. Class Diagram

4.2.4. Sequence Diagram

4.2.5. Activity Diagram

4.3. Entity Relationship Diagram

4.4. Data Dictionary

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2. Project Profile

2.1 Project Definition:

FIX-IT is an innovative online platform dedicated to simplifying household services,

offering a diverse range of solutions from cleaning and maintenance to specialized
tasks like plumbing and beauty services. With an intuitive user interface and a smart
search function, FIX-IT enables users to effortlessly navigate and filter services based
on location, distance, and pricing.

The platform features detailed profiles and a robust review system, empowering users
to make informed decisions by considering the experiences of others. Emphasizing
customer empowerment, FIX-IT encourages feedback, contributing to a transparent
and trustworthy community. Positioned as a time-saving solution for busy individuals,
FIX-IT allows users to delegate household tasks to skilled professionals, fostering a
sense of convenience and satisfaction.

The project's vision is to redefine the landscape of household services, becoming the
go-to platform for reliable, efficient, and user-friendly assistance.

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2.2 Project Description:

Welcome to FIX-IT – Your Handy Helper for Home Tasks!

FIX-IT is like a magic wand for your household needs. Whether it's cleaning, lawn
care, fixing stuff, or even a bit of pampering, we've got you covered with a bunch of
services. Our goal is to make finding trustworthy helpers super easy for you.

Loads of Services:

At FIX-IT, we offer all sorts of services for your home. From making your place
squeaky clean to fixing leaks and giving your lawn some love – we've got experts for
every job.

Easy to Use:

Our website is designed to be super easy to use. You can scroll through different
services, check out profiles, and read what other people think about the helpers.
Finding the right person for the job is a piece of cake!

Find What You Need Quickly:

If you're short on time, no worries! Our smart search tool lets you find services based
on where you are, how far away they are, how much they cost, and more. Your
preferences, your way.

You're in Control with Reviews:

We care about what you think. After getting help, you can leave a review to share
your experience. It's like giving a thumbs up or down to help others make smart
choices.

Save Time – Enjoy Life:

Life gets crazy, right? That's where FIX-IT comes in. If you're too busy or just not
into fixing things yourself, let the experts handle it. You can focus on the fun stuff
while we take care of the rest.

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FIX-IT is here to make your life easier.

2.3 Existing System:

The current household service landscape often involves a fragmented and less user-
friendly approach, where individuals face challenges in finding reliable professionals
for tasks such as maintenance, cleaning, and repairs. There is a lack of a centralized
platform that comprehensively addresses the diverse needs of users seeking household
assistance

Limitations of the Existing System: The way things work now has some downsides.
It's not easy to find all the services you need in one place, and you might end up
choosing a service provider without knowing much about them. This lack of
transparency can lead to less-than-ideal experiences.

Inefficiencies in User Experience: Navigating the current system isn't always

smooth. It takes time to find what you're looking for, and there's no smart search to
make things easier. This can be frustrating for users who want a quick and
straightforward way to get the help they need.

Customer Empowerment Gap: Right now, there's not a solid system for customers
to share their experiences or check out reviews. This means people might be missing
out on valuable information about the quality of services, making it harder to make
informed decisions.

Time-Consuming Nature of Tasks: For those handling household tasks, the current
process can be time-consuming and challenging, especially if you're not an expert in
the field. There's a need for a more efficient and convenient solution that respects
people's busy schedules.

By addressing these points, FIX-IT aims to step in and provide a solution that makes
finding and booking household services a breeze, overcoming the limitations of the
existing system.
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2.4 Problem Statement:

The current scenario for household services is marked by fragmentation and a lack of
user-friendly options. Individuals struggle to find reliable professionals for tasks like
cleaning and repairs, compounded by a scarcity of transparent information and
reviews. Navigating the existing system is time-consuming, particularly for those with
busy schedules or lacking expertise. The need for a centralized, efficient solution is
clear. FIX-IT aims to address these challenges by offering a streamlined platform,
providing diverse services and empowering users with transparent information
through reviews, thus revolutionizing the household service experience.

2.5 Need for New System:

The current system lacks a user-friendly and centralized approach for household
services, causing difficulties in finding reliable professionals. There is a dearth of
transparent information and efficient navigation, making it challenging for users. The
need for a new system, exemplified by FIX-IT, arises to provide a streamlined,
comprehensive platform that simplifies the process of accessing diverse household
services, offers transparency through reviews, and caters to the demands of modern,
busy lifestyles.

2.6 Proposed System Overview:

FIX-IT introduces a user-centric platform designed to streamline and enhance

household services. Offering a diverse range of services from cleaning to specialized
tasks, the proposed system features an intuitive interface with smart search
functionality. Detailed profiles and a robust review system empower users to make
informed decisions, fostering transparency. FIX-IT aims to redefine convenience,
efficiency, and reliability in household assistance, providing a centralized solution for
users to easily connect with trusted professionals, ultimately transforming the
landscape of household services.

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2.7 Scope of the System:

The scope of FIX-IT encompasses a wide range of household services, including but
not limited to cleaning, maintenance, lawn care, plumbing, electrical work, and beauty
services. The system provides a centralized platform for users to easily access and
explore these services with an intuitive interface and efficient search functionality.
FIX-IT aims to facilitate a seamless user experience by offering detailed profiles and a
robust review system for service providers. The system's scope extends to
empowering users with transparent information, ensuring they can make informed
decisions. With a focus on convenience and efficiency, FIX-IT is poised to redefine
and elevate the landscape of household assistance.

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2.8 Outcomes:

1. Streamlined Access to Services:

Users will experience a more efficient and user-friendly platform, allowing them to
easily browse, select, and book a diverse range of household services through FIX-IT.

2. Increased Transparency:

The introduction of detailed profiles and a robust review system ensures greater
transparency. Users can make informed decisions based on real experiences,
enhancing trust and confidence in the services offered.

3. Time Efficiency:

FIX-IT's smart search functionality and centralized approach significantly reduce the
time and effort required for users to find and book the services they need, catering to
the demands of busy lifestyles.

4. Enhanced Customer Empowerment:

The platform empowers users to leave reviews and ratings, contributing to a

community-driven system. This feedback loop not only benefits future users but also
encourages service providers to maintain high standards.

5. Optimized Task Delegation:

FIX-IT becomes a reliable solution for individuals with busy schedules or those
lacking expertise in handling household tasks. Users can delegate tasks to skilled
professionals, freeing up time for other important aspects of their lives.

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6. Improved Service Provider Visibility:

Service providers gain increased visibility through detailed profiles, attracting a wider
customer base. Positive reviews contribute to a favourable reputation, fostering trust
and encouraging potential customers to choose their services.

7. Redefined User Experience:

The overall outcome is an elevated and redefined user experience, where FIX-IT
serves as a comprehensive, go-to platform for household services, ensuring
satisfaction, convenience, and reliability for both users and service providers.

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2.9 Tools And Technology with Short Justification :

1. PHP (Hypertext Preprocessor):

PHP is a server-side scripting language widely known for its versatility in web
development. It enables dynamic content generation, server-side processing, and
seamless integration with databases, making it an excellent choice for building
interactive and data-driven websites.

2. HTML (Hypertext Markup Language):

HTML is the fundamental markup language for creating the structure of web pages. It
defines the elements and layout, providing the foundation for presenting content on
the web.

3. JavaScript (JS):

JavaScript is a client-side scripting language that enhances user interactivity on web

pages. It allows for real-time updates, dynamic content manipulation, and improved
user experiences.

4. jQuery:

jQuery simplifies and enhances JavaScript functionality. Its concise syntax and pre-
built functions streamline tasks such as DOM manipulation and AJAX requests,
reducing development time and improving code readability.

5. CSS (Cascading Style Sheets):

CSS is essential for styling and layout, ensuring a visually appealing and consistent
presentation of content across different devices. It plays a crucial role in enhancing
the user interface and experience.

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6. Bootstrap:

Bootstrap is a front-end framework that expedites the development process by

providing a set of pre-designed components and styles. It facilitates the creation of
responsive, mobile-friendly, and visually cohesive interfaces.

7. MySQL:

MySQL is a reliable and widely-used relational database management system. It

efficiently stores and manages data, providing a structured and organized approach for
handling information on the backend of the website.

8. AJAX (Asynchronous JavaScript and XML):

AJAX enables asynchronous communication between the client and server, allowing
for dynamic content updates without requiring a full page reload. This enhances the
website's responsiveness and user experience.

9. XAMPP (Cross-Platform, Apache, MySQL, PHP, and Perl):

XAMPP is an open-source software package that facilitates local web development

and testing environments. It combines several essential components to create a fully
functional web server on a local machine. The acronym stands for Cross-Platform
(X), Apache (A), MySQL (M), PHP (P), and Perl (P), encompassing the key tools
needed for web development.

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2.10 Project Plan

1. Project Initiation:

- Define Project Objectives and Scope

- Identify Stakeholders

- Conduct Feasibility Study

- Develop Project Charter

2. Requirements Gathering:

- Conduct User Surveys and Interviews

- Gather Feature Requirements

- Prioritize Features Based on User Needs

- Document Functional and Non-Functional Requirements

3. System Design:

- Develop System Architecture

- Design Database Schema (MySQL)

- Create Wireframes and Mockups for UI

- Define API Endpoints for AJAX Integration

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4. Technology Stack Selection:

- Confirm Technology Stack: PHP, HTML, JS, jQuery, CSS, Bootstrap, MySQL,
AJAX

- Ensure Compatibility and Integration Testing

- Set Up Development Environment

5. Development:

- Implement Backend Logic (PHP)

- Develop Frontend (HTML, CSS, JS, jQuery)

- Integrate Bootstrap for Responsive Design

- Implement AJAX for Asynchronous Data Exchange

- Set Up MySQL Database and Implement Data Storage

6. Testing:

- Conduct Unit Testing for Individual Components

- Perform Integration Testing

- Conduct User Acceptance Testing (UAT)

- Identify and Resolve Bugs and Issues

7. Deployment:

- Optimize Code for Production

- Set Up Hosting Environment

- Deploy Application to Production Server

- Implement Security Measures

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8. Evaluation:

- Assess Project Success Against Predefined Metrics

- Gather User Feedback for Future Enhancements

- Identify Areas for Future Development and Expansion

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3. Requirement Analysis

3.1 Feasibility Study

3.1.1 Technical Feasibility

Assess the technical requirements and capabilities necessary for the project.

Consider factors such as technology, infrastructure, equipment, and expertise.

Determine if the required technology and resources are available or can be acquired
within the project's constraints.

2.2. Economic Feasibility

Economic feasibility is a crucial component of a feasibility study that focuses on

assessing the financial viability and profitability of a proposed project or initiative.

It involves evaluating the economic aspects and potential benefits of the project to
determine if it is economically feasible.

Here are key factors considered in an economic feasibility analysis

2.3. Operational Feasibility

Evaluate the operational aspects of the project.

Assess the project's potential impact on existing operations and processes.

Determine if the necessary operational changes can be implemented effectively and if

the project can integrate with current systems or workflows.

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3.2 Users of the System

1. Admin

2. User

3. Service provider

3.3 Modules of the System

3.3.1 Admin Module:

The admin module is the central control panel of the website, and it is used by the

website's administrators or owners to manage the overall functioning of the website.

module typically includes features such as:

1. User management:

2. Service provider Management

3. Service management:

4. Reporting and analytics:

3.3.2 User Module:

The user module is the part of the website that is used by customers who are
looking for services.
The user module typically includes features such as:

1. Account creation:

2. Service browsing:

3. Service orders management:

4. Payment processing:

5. Profile management

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3.3.3 Service Provider Module:

The service provider module is the part of the website that is used by professionals
who want to offer their services.

The service provider module typically includes features such as:

1. Account creation:

2. Service management:

3. Service orders management

4. Payment management:

5. Profile management:

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3.4 Process Model

A process model is like a roadmap that shows the steps and activities a project goes
through from start to finish. It helps teams understand the workflow, plan tasks, and
ensures a structured approach to achieving project goals.

3.4.1 The Waterfall Model

1 Requirements

2 Analysis

3 Design

4 coding

5 Testing

6 Operations

The waterfall model is a sequential design process, often used in software

development processes in which progress is seen as flowing steadily downwards (like
a waterfall) through the phases of Conception, Initiation, Analysis, Design,
Construction, Testing, Production/Implementation and Maintenance.

Thus, the waterfall model maintains that one should move to a phase only when its
proceeding phase is completed and perfected.

However, there are various modified waterfall models (including Royce's final model)
that may include slight or major variations on this process.

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--Stages of the Waterfall Model Explained: -

• Requirement Analysis and Definition

All possible requirements of the system to be developed are captured in this phase.
Requirements are a set of functions and constraints that the end user (who will be
using the system) expects from the system. The requirements are gathered from the
end user at the start of the software development phase. These requirements are
analyzed for their validity, and the possibility of incorporating the requirements in the
system to be developed is also studied. Finally, a requirement specification document
is created which serves the purpose of guideline for the next phase of the model

• System and Software Design

Before starting the actual coding phase, it is highly important to understand the
requirements of the end user and also have an idea of how the end product should
look like. The requirement specifications from the first phase are studied in this phase
and a system design is prepared. System design helps in specifying hardware and
system requirements and also helps in defining the overall system architecture. The
system design specifications serve as an input for the next phase of the model.

• Implementation and Unit Testing

On receiving system design documents, the work is divided in modules/units and

actual coding is started. The system is first developed in small programs called units,
which are integrated in the next phase. Each unit is developed and tested for its
functionality; this is referred to as unit testing. Unit testing verifies if the
modules/units meet their specifications.

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• Integration and System Testing

As specified above, the system is first divided into units which are developed and
tested for their functions. These units are integrated into a complete system during
integration phase and tested to check if all modules/units coordinate with each other,
and the system as a whole behaves as per the specifications. After successfully testing
the software, it is delivered to the customer.

• Operations & Maintenance

This phase of the waterfall model is virtually a never-ending phase. Generally,

problems with the system developed (which are not found during the development life
cycle) come up after its practical use starts, so the issues related to the system are
solved after deployment of the system. Not all the problems come into picture
directly, but they arise from time to time and need to be solved; hence this process is
referred to as maintenance.

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3.5 Hardware & Software Requirements

Hardware Requirement’s

Name of components Requirements

Processor Pentium IV or above

RAM 1GB or above

Hard disk 50GB or above

Software Requirements

Name of Components Requirements

Operating System Linux, Ubuntu, MacOS, Windows.

Tools & Technology Frontend: PHP, HTML, CSS,

JavaScript, jQuery
Backend: MySQL, XAMPP

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4. Design

4.1. Use case diagram

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4.2. Diagrams [Structured Or OOAD]

4.2.1. Data Flow Diagram

4.2.1.1. Context Level DFD:

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4.2.1.2. Level 1 DFD for Admin :

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4.2.1.3. Level 1 DFD for Users :

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4.2.1.4. Level 1 DFD for Service Provider :

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4.2.1.5. Second Level DFD for Service management:

4.2.1.6. Second Level DFD for Permission management:

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4.2.1.7. Second Level DFD for Location management:

4.2.1.8. Second Level DFD for Feedback management:

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4.2.2. Flow Chart

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OOAD:

4.2.3. Class Diagram:

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4.2.4. Sequence Diagram:

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4.2.5. Activity Diagram:

For user:

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For Admin:

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For Service Provider:

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4.3. Entity Relationship Diagram:

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4.4. Data Dictionary

Sr Field Name Data type Where used? Description
No
.
1 Adminid int (5) admin Unique identifier for
each admin
(Auto_increment)
2 Adminemailid text admin Display the email of
admin from admin table
3 Adminpassword text admin Display the password of
admin from admin table
4 feedback_id int (5) feedback_website Unique identifier for
each feedback
(Auto_increment)
5 Useremail text feedback_website Email of the user who
submitted the feedback
6 Uname text feedback_website, Name of the user who
registered_user submitted the feedback
from feedback_website
and
registered_user table
7 Rating double feedback_website, Displays rating given by
sp_rating the user from
feedback_website and
sp_rating table
8 feedback_msg text feedback_website, Displays the feedback
sp_rating message from
feedback_website and
sp_rating table
9 Otpid int (11) authentication Id of the OTP generated
i.e., Auto Increment
(Auto_increment)
10 Otp Varchar (10) authentication Display the unique OTP
sent to the user’s
registered email
11 Exp Int (11) authentication Gives 1 if the OTP
expired, and gives 0 if
OTP is entered correctly
12 Created datetime authentication Date and time of the OTP
when it was created
13 Guestid Int (5) guestuser_location Unique identifier for
each guest user
(Auto_increment)

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14 Longitude double guestuser_location, Display the longitude of

service_provider_locatio the service provider and
n user from
guestuser_location,
registered_user_location
and
service_provider_locatio
n table
15 Latitude double guestuser_location, Display the latitude of
service_provider_locatio the service provider and
n user from
guestuser_location,
registered_user_location
and
service_provider_locatio
n table
16 browser text guestuser_location, Display the browser of
service_provider_locatio the service provider and
n user from
guestuser_location,
registered_user_location
and
service_provider_locatio
n table
17 device_type text guestuser_location, Display the device type
service_provider_locatio of the service provider
n and user from
guestuser_location,
registered_user_location
and
service_provider_locatio
n table
18 ip_address text guestuser_location, Display the ip address of
service_provider_locatio the service provider and
n user from
guestuser_location,
registered_user_location
and
service_provider_locatio
n table
19 keyword_id Int (5) keywords Unique identifier for
each keyword
(Auto_increment)
20 service_id Int (5) keywords, service Display the service id
from Service and
keywords table

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21 keyword_name text keywords Display the keywords

entered by the admin
22 per_id Int (2) permission,
registered_user
23 per_type text permission
24 Servicepid Int (5) Providerservices, Unique identifier for
payment_master, each service provided by
orders service provider
(Auto_increment)
25 provider_id Int (5) providerservices, Display the service
service_provider_locatio provider id from
n providerservices and
service_provider_locatio
n table
26 Serviced Int (5) providerservices Unique identifier for
each service
(Auto_increment)
27 service_name text providerservices Display the name of the
service
28 Img text providerservices Display image of the
service provider
29 img_text longtext providerservices Display the alternate text
for the image
30 description text providerservices Display the description
of the service
31 Userid Int (5) registered_user Unique identifier for
registered user
(Auto_increment)
32 Emailed text registered_user Display e-mail of the
registered user
33 userpassword text registered_user Display the password of
the registered user
34 rgu_id Int (5) registered_user Unique identifier for
registered user
(Auto_increment)
35 user__id Int (5) registered_user, Display user id from the
orders, registered_user table
payment_master
36 service_type text service Display the type of the
service
37 s_description text Service,order Display the description
of the service
38 Providerid Int (5) serviceprovider, Unique identifier for
sp_rating each service provider
(Auto_increment)
39 providername text serviceprovider, Display the name of the
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sp_rating service provider

40 sp_password Varchar (10) serviceprovider Display the password of
the service provider
41 Address text serviceprovider Display the address of
the service provider
42 provideremailid text serviceprovider Display the email of the
service provider
43 mobile_no text serviceprovider Display the mobile no. of
the service provider
44 whatsapp_no text serviceprovider Display the whatsapp no.
of the service provider
45 facebookid text serviceprovider Display the facebook id
of the service provider
46 Instaid text serviceprovider Display the Instagram id
of the service provider
47 description text serviceprovider Display the description
of the service provider
48 visit_charge double serviceprovider Display the visiting
charges for the service
provider
49 sp_img text serviceprovider Display the image of the
service provider
50 img_text longtext serviceprovider Display alternate text for
the service provider’s
image
51 sp_status Int (4) serviceprovider Displays the status no if
blocked or unblocked
52 provider__id Int (5) service_provider_locatio Display the service
n provider id from the
service provider table
53 rating_id Int (4) sp_rating Unique identifier for
each rating
54 user1id Int (5) sp_rating Display the user from the
user table
55 order_id Int orders Primary key for the order
table
56 payement Int Orders
57 transaction_id varchar(255 payment_master The unique transaction
) id used for payment
58 date_of_transactio Date payment_master The data on which
n transaction is done
59 Status Text payment_master The status of the
payment

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