Device Center User Manual

Device Center User Manual
Revision: 1.37v
Date: 2024-03
Table of Contents
Table of Contents ............................................................................................................................................... 1
1. Device Center User Manual ............................................................................................................................ 2
1.1 About the Device Center .................................................................................................................... 8
1.2 Main Menu ......................................................................................................................................... 9
1.3 Starting Configuration ......................................................................................................................14
1.4 Configuration Basics .........................................................................................................................20
1.5 Advanced Configuration ...................................................................................................................24
1.6 Configuring Functionalities ...............................................................................................................25
1.7 Updating the Device Center .............................................................................................................68
1.8 Updating Firmware ...........................................................................................................................69
1.9 Device Testing...................................................................................................................................71
1.10 Device Center Troubleshooting ........................................................................................................91
1
1. Device Center User Manual
Purpose of This Document
The purpose of this user manual is to provide information about the Device Center application. This user
manual describes the main features of the application and how to use it.
Document Application
The Device Center can be used with all 4th and 5th generation tracking devices and all computers with a
Windows 10/11 operating system.
Document Changelog
Version Date Modification
Added: Eco5.
1.37 2024-03-08
Updated: Changelog.
Added: Plug5.
1.36 2023-12-28
Updated: Formatting.
Updated: Serial Port Settings.

1.35 2023-01-17
Updated: Device Testing.
Updated: Engine Detection Settings.

1.34 2022-10-28
Updated: Driver Registration Settings.
1.33 2022-09-16 Updated: Geofencing.
Updated: Eco-Drive Settings.

1.32 2022-08-05
Updated: Impact and Rollover Detection Settings.
New device subversions: Trace5-LTE-EMEA (BT) and Trace5-LTE-LA (BT).
Updated: DOUT and DIN Settings.

1.31 2022-07-15
Updated: 1-Wire Interface Settings.
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Updated: BLE Settings.
1.30 2022-05-20 New device: HCV5 Lite/Pro5 Lite.

1.29 2022-05-03 Updated: Supported operating systems.
1.28 2022-04-04 Added: Device Testing Video (ES).
Added: Trace5-LTE device support related information.
Updated: Starting Configuration.
Updated: 1-Wire Interface Settings.

1.27 2022-02-18
Updated: Geofence Conditions.
Updated: Firmware File Extensions.
Added: Navigation Bar Button Description.

1.26 2022-01-14
Updated: Various Screenshots.
1.25 2021-01-04 Updated: Configuration File Extensions.
Updated: Microsoft .NET framework download links.

1.24 2021-11-29
Updated: Configuring Functionalities.
1.23 2021-08-27 Added: Impact detection.
Updated: Changing Devices.

1.22 2021-05-10
Updated: Selecting a Device.
Added: Device Management Platform Settings.
Updated: Configuration File Extensions.
1.21 2021-04-23 Updated: Connection Settings.
Updated: Location Accuracy.
Updated: Firmware File Extensions.
1.20 2021-02-12 Updated: Settings Menu.
Added: Device Center Troubleshooting.

1.19 2021-01-26
Updated: BLE Settings.
Added: Load Configuration from file.
1.18 2020-12-18 Updated: Updating Firmware.
Updated: Settings Menu.
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Updated: Manufacturer Specific OBD Data Reading Settings.
Added: Importing Files with Geofence Data.
1.17 2020-11-27 Added: Exporting Files with Geofence Data.
Updated: Settings Menu.
1.16 2020-11-06 Updated: BLE Settings.
Added: Settings Menu.

1.15 2020-10-16
Updated: Configuration Menu.
Added: BLE Settings.
Added: Location Accuracy.
Updated: CAN Interface Settings.

1.14 2020-09-25
Updated: Configuration file extensions.
Updated: Firmware file extensions.
Updated: Selecting a device.
1.13 2020-09-04 Updated: Driver registration settings.
Updated: GNSS & Network.
Updated: Configuration type selection.
Updated: Configuration file extensions.
1.12 2020-08-05 Updated: Selecting a device.
Updated: Serial port settings.
Updated: Firmware file extensions.
1.11 2020-07-16 New devices: HCV5, LCV5, and Pro5.
Updated: Create Configuration Without Device.
1.10 2020-06-29 Updated: Custom Engine Detection Settings.
Updated: Peripheral and Interface Settings.
Added: Troubleshooting.
1.9 2020-06-05 Updated: Overall Status.
Updated: Ignition, DIN, and Serial Port status descriptions in Device Testing.
1.8 2020-04-24 Added: Device Testing.
4
New device: Trace5.
1.7 2020-04-03
Updated: Connection Settings.
1.6 2020-02-21 New device: FM-Eco4 T.

1.5 2020-02-03 Updated: Advanced Configuration.
Added: Language Switching.

1.4 2019-12-04
Updated: Example images.
1.3 2019-11-15 Added: Geofencing Settings.
Updated: Sidebar description.

1.2 2019-09-30
Updated: Loading a Configuration From a File.
Added: Description of Manufacturer OBD mode in CAN Interface Settings.

1.1 2019-09-13
1.0 2019-08-21 Initial draft.
Safety Information
The following information is provided to ensure safe operation of the device. Please read it carefully
before you start using the device!
The configuration must be performed using a 2nd safety class computer (with an autonomic
power supply).
For configuration use cables that were purchased from Ruptela. Ruptela is not responsible for
any harm or damage caused while using the wrong cables.
This crossed-out wheelie bin symbol means that waste equipment should not be disposed of
with your other household waste. The product must be taken to separate collection points at
the product’s end-of-life.
5
Notations
The following notations are used in this document to highlight important information:
Bold text
Used to indicate user interface elements or for emphasis.
Italic text
Used to indicate items that belong to a list and can be selected.
Note
Used to indicate items that belong to a list and can be selected.
Caution
Used to mark actions that require caution when handling the product.
Warning
Used to mark actions that may cause irreversible damage if performed incorrectly.
Tip
Suggestions on how to proceed.
Availability table
5th Generation Devices 4th Generation Devices

HCV5 Lite
Trace5 HCV5 LCV5 Pro5 Plug5 Eco5 Pro5 Lite Tco4 HCV Tco4 LCV Pro4 Eco4 Eco S/T Plug4
Used to mark which devices support a given functionality. 4th generation device names are written
without the FM prefix.
Acronyms and Abbreviations

AIN – Analog Input
APN – Access Point Name
CAN – Controller Area Network
DIN – Digital Input
DOUT – Digital Output
DTC – Diagnostic Trouble Code
IMEI – International Mobile Equipment Identity

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IMSI – International Mobile Subscriber Identity
GNSS – Global Navigation Satellite System
GPS – Global Positioning System
GSM – Global System for Mobile Communications
OBD – On-board Diagnostics
RPM – Revolutions per Minute
SMS – Short Message Service
TCP – Transmission Control Protocol
UDP – User Datagram Protocol
USB – Universal Serial Bus
VCOM – Virtual Communication Port
References
Device Center files: https://doc.ruptela.com/articles/#!downloads-publication/device-center
Microsoft Framework: https://dotnet.microsoft.com/download/dotnet-framework/net48
User manuals: https://doc.ruptela.com/articles/#!tracking-devices-publication/tracking-devices-home
7
1.1 About the Device Center
The Device Center application is used to easily configure Ruptela tracking devices and their main
functionalities. The Device Center application allows you to do the following:
• Make a new configuration file

• Edit an existing configuration file
• Send a configuration file to your device
• Load an existing configuration file from your device
• Update the device firmware
Download the Device Center from our documentation website.
Extract the downloaded archive to your desired location. Launch DeviceCenter.exe.
You may need to download the Microsoft .NET Framework to use the Device Center.
8
1.2 Main Menu
After launching the Device Center application, you will be directed to the main menu. The main menu
has six buttons that lead to other menus:
• Configure device – contains the configuration menu

• Test device – contains the installation assistant tool
• Install device – contains links where you can open an installation quick start guide for your
device
• Our products – contains a link to a list of our products
• TrustTrack – contains a link to our TrustTrack fleet management platform
• Need some help? – contains technical support contacts and a link to our documentation
website
There is also an Advanced mode button that opens the advanced configurator.
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Sidebar
You can navigate between the menus using the sidebar. Hover the mouse over the left edge of the
window to open the sidebar. The currently open menu is bolded. Clicking Contact us! At the bottom of
the window will direct you to the contacts menu.
You can return to the main menu at any time by clicking the home icon.
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Settings Menu
Click the settings icon to open the Settings window.
Here you can read the information about the Device Center version and configure general settings:
Language Set the language of Device Center:
• English
• Español (Spanish)
Note: You must restart the Device Center to apply this setting. The
Device Center will always start in the selected language.
Default value: English
Color theme Set the color theme of Device Center to Dark or Light.
Note: You must restart the Device Center to apply this setting. The Device
Center will always start in the selected color theme.
Default value: Light
Send anonymous usage Set whether anonymous usage statistics will be shared to help us improve
statistics the Device Center. Usage statistics include basic system parameters, used
devices, and configured functionalities/modules.
Configuration source Set the required configuration source when connecting to a device:
• Device Center default

• Load from device
• Load from file
Note: You must connect the tracking device once again to apply this
setting.
Default value: Device Center default
Click Save to apply the settings.
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Default Configuration Files
To load a default configuration from a file when selecting a device, in Configuration source select Load
from file and click the Manage files button. You will open the Configuration file manager window.
Follow these steps:
1. Select your Device type and click the Browse button.

2. Find your configuration file and click Open. In the file path field the file path will appear. Click
Add file. The configuration file will appear in the table below. If you need to delete the file,
click the bin icon.
Only 1 file is allowed per device type.
The file path can also be copied and pasted in the file path field.
If the file is no longer available or no file is selected, the default Device Center configuration
will be used for that device type.
The file path can be selected and copied from the table.
12
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1.3 Starting Configuration
Click Configure device in the main menu. Before configuration, you must install the latest version of
Microsoft Framework and VCOM drivers, otherwise, your computer will not recognize any devices. VCOM
drivers can be installed automatically after clicking Configure device. Simply click Install drivers when
prompted.
Separate drivers are required for Trace5-LTM (Rev.A) and Trace5-2G devices. For Windows
10 users, the drivers are typically installed automatically by the operating system after connecting the
device for the first time. For Windows 7/8 users or if the drivers were not installed automatically by the
operating system, the drivers can be installed using the Device Center. A separate installer will appear,
you will need to click Install within the installer and close it after installation to continue.
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Configuration Type Selection
If the VCOM drivers are installed, you will be directed to the configuration type selection menu. Choose
how you want to proceed; the following options are available:
• Connect device
• Create configuration without device
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Connect Device
If you click Connect device, the Device Center will check if there are any devices connected to the
computer. You will be directed to a device selection menu, where available devices will be shown. Select
a device by clicking on it. The selected device will be highlighted in white.
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Create Configuration Without Device
If you click Create Configuration Without Device, you will be directed to a device family selection
window. Select the device family your device type belongs to.
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Select for which device type you want to create the configuration by clicking on it.
Configuration Menu
After device selection, you will be directed to the configuration menu. This menu has the following
elements:
1. A Test Device button – opens the device testing interface

2. An Advanced mode button – opens the advanced configurator
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3. Device information/selection – displays information about the connected device or opens a
device type selection drop-down list if no device is connected
4. An information icon – opens the Device Center user manual
5. Settings icon – opens general settings and information about the Device Center
6. A configuration load/save button bar – used to load/save configuration files
7. Device settings grouped by functionalities
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1.4 Configuration Basics
Starting Configuration Advanced Configuration

For a device to be fully operational, it must have a configuration file uploaded to it. A configuration file
contains information on which functionalities are active, how they are configured, and what kind of data
is included in records.
You can upload the same configuration file to multiple devices of the same type, making it easy to receive
identical data from all your vehicles.
Configuration File Extensions

HCV5: .ft5c
LCV5: .fl5c
Pro5: .fp5c
HCV5 Lite/Pro5 Lite: .fg5c
Trace5-LTM (pre-revision): .fa5c
Trace5 NA: .fb5c
Trace5 (all other variants): .fd5c
Plug5: .fe5c
Eco5: .fy5c
FM-Tco4 HCV: .ft4c
FM-Tco4 LCV: .fl4c
FM-Pro4: .fp4c
FM-Eco4: .fe4c
FM-Eco4 S: .fk4c
FM-Eco4 T: .fk4c
FM-Eco4 RS T: .fj4c
FM-Plug4: .fo4c
Configuration files can easily be recognized by their own icon:
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Connecting a Device
If you are creating a configuration without a device, you can connect a device at any moment by clicking
Connect a device. You will be directed to the device selection menu.
Changing Devices
If you are creating a configuration with a device, you can change devices using the drop-down selector
in the top bar and clicking Change device.
Selecting a Device
If you are creating a configuration without a device, you can select the device type and model using the
drop-down selectors in the top bar. When a specific model is selected, unavailable functionalities for that
model are not shown.
Example: You wish to prepare a configuration for an LCV5 device with 3G and BLE. Set the device type
to LCV5 and set the model to LCV5-3G-GL-BT. DMP network settings will not be displayed.
If you do not know the exact model of the device, select Unknown in the version drop-down
selector. All settings available for the device type will be displayed.
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Loading a Configuration from a File
Click Load from file in the button bar. Locate your configuration file and click Open.
You can also load a configuration file by dragging and dropping the file into the Device Center.
A pop-up window will appear if the configuration file does not match the selected/connected device type.
You will be able to load the file and change the device type or keep the device type and load only
parameters applicable for that device type.
Loading a configuration from a file will discard any changes to the existing configuration.
Saving a Configuration to a File

Click Save to file in the button bar. Choose where to save your configuration file and click Save.
Loading a Configuration from a Device

Click Load from device in the button bar. The configuration will be loaded from the connected device.
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Loading a configuration from a device will discard any changes to the existing configuration.
Saving a Configuration to a Device

Click Save to device in the button bar. The configuration will be saved to the connected device.
Saving a configuration to a device will overwrite the existing configuration in the device without
any confirmation.
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1.5 Advanced Configuration
The Device Center allows you to configure the main functionalities of Ruptela tracking devices. If you
wish to have additional control over what data is received or to configure more advanced functionalities,
you can switch to the advanced configurator by clicking Advanced mode in the top bar at any time.
A detailed description of the advanced configurator is available in the advanced configurator user manual.
Close the advanced configurator to return to the Device Center.
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1.6 Configuring Functionalities
Device settings are grouped by functionalities. The following groups are available:
• Connection
• Engine detection
• Location accuracy
• Peripherals and interfaces
• Geofencing
• Power saving
• Security
• Eco-Drive
• Driver registration
• Towing detection
• Impact and rollover detection
Click on a group to show its settings. Click on the group again to hide the settings.
Some functionalities must be turned on before their settings are available.
Hover over the info icons next to settings to display tooltips.
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Connection Settings
HCV5 Lite
Connection settings are used for connecting to the server and mobile network.
Connection settings are mandatory, otherwise, the device will not send any data.
Server Settings
Enter the IP address and port of your fleet management platform tracking server.
IP/Domain name The IP address of the server. You may enter a numerical address or a domain
name.
Default value: 92.62.134.34 (TrustTrack server)
Port The port of the server.
Default value: 9015 (TrustTrack server)
Protocol The connection protocol. Possible values:
• UDP – uses less data but is less reliable. UDP does not check for lost
packets or their order.
• TCP – uses more data but is more reliable. TCP checks that all
packets are received and if needed, resends the missing ones and
reorders them.
Default value: TCP
UDP and TCP protocols may have different ports. Make sure you select the correct protocol and
enter the correct ports.
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Backup Server
You can use a second server as a backup, in case the main server is unreachable. If the main server is
reachable, no data is sent to the backup server. Both servers use the same protocol.
IP/Domain name The IP address of the backup server. You may enter a numerical address or
a domain name.
Default value: None
Port The port of the server.
Default value: 0
Copy all data If turned on, a copy of all data will be sent to the backup server even if the
main server is reachable. If the main server is unreachable, no data will be
sent to any server.
Note: Copying data will double the data consumption.
Default value: Off
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APN Settings
APN settings are needed to connect to the internet. They must be provided by your SIM card provider.
Name The APN name. This parameter is mandatory for most SIM cards. Consult
with your SIM card provider for more information.
Username The APN username. This parameter is optional.
Password The APN password. This parameter is optional.
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Device Management Platform Settings
HCV5 Lite
Set, how the device will connect to the device management platform to receive remote firmware and/or
configuration updates.
Connect to DMP Turn on to enable periodic connections to the device management platform.
Contact technical support to disable this functionality.
Default value: On
Connection frequency Set how often the device will connect to the device management platform.
Possible values:
• Every 5 minutes
• Twice a day
• Custom – allows setting the following:
o Connection frequency (s) – set a custom connection
frequency
o Inactivity timeout (s) – set how long the device will wait
for updates after connecting before closing the connection
Default value: Every 5 minutes
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Engine Detection Settings
HCV5 Lite
Select an engine state detection method and set the tracking accuracy. When the engine is turned on,
records are generated more often. The detected engine state is also used for trip tracking and by other
functionalities, such as driver registration.
Engine state detection method How the device detects whether the engine is turned on. Possible values:
• Ignition (DIN4) – DIN4 is used for detection

(not applicable for HCV5, LCV5, Pro5, HCV5 Lite/Pro5 Lite, Trace5,
and FM-Plug4)
• Movement sensor – the engine is considered to be on when
movement is detected (not applicable for HCV5, LCV5, Pro5, HCV5
Lite/Pro5 Lite, and Trace5)
• Power voltage – the voltage on pin 16 of the OBD socket is used for
detection (FM-Plug4 only)
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• Custom – configure your own engine detection conditions
Default value: Ignition (DIN4)
Remote blocking Allows the engine to be blocked remotely via your fleet management platform.
It uses a constant connection to the server and increases data consumption
by up to 500 kB per month.
Default value: Off
Custom Engine Detection Settings

You can customize the engine detection method according to your needs. Select Custom in Engine state
detection method. To start, decide which detection logic to use and whether to use a delay for state
changes.
Advanced configuration description available: Custom Ignition.
Connection detection method Which logical operator will be used for the engine detection conditions.
Possible values:
• AND – all conditions must be true

• OR – at least one of the conditions must be true
Default value: Device dependent
Engine switch off delay If turned on, the device registers engine state changes only after the set time
period passes.
Default value: Off
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Then, decide which conditions you want to use for engine state detection. The available conditions
depend on the device type.
DIN1/DIN2/DIN3/DIN4 If ticked, the condition is true when the configured DIN detects a constant
input voltage.
Movement sensor If ticked, the condition is true after detecting movement.
CAN ignition If ticked, the condition is true if the engine on state is provided by CAN data.
Active only when at least one CAN interface is turned on.
Power supply voltage > If ticked, the condition is true if the power supply voltage is greater than the
entered value (in mV).
RPM > If ticked, the condition is true if the RPM value provided by CAN or OBD data
is greater than the entered value. Active only when at least one CAN interface
is turned on.
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GPS speed > If ticked, the condition is true if the speed value obtained from GPS is greater
than the entered value.
CAN speed > If ticked, the condition is true if the speed value obtained from CAN data is
greater than the entered value. Active only when at least one CAN interface
is turned on.
Movement Sensor
The movement sensor is used for vehicle movement and ignition detection. The movement sensor
sensitivity can be adjusted using a slider - the higher the sensitivity, the slighter movements are
detected.
The optimal sensitivity depends on the type of vehicle and how it is used.
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Location Accuracy
HCV5 Lite
Select the location update rate and set the location accuracy to generate more accurate coordinates.
Location update rate How often the device updates its location. This controls how often data is
collected and sent. Possible values:
• High – at least twice a minute when driving (3-7 MB/month on

average)
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• Medium – at least once a minute when driving (2-5 MB/month on
average)
• Low – at least once every two minutes when driving (1-3 MB/month
on average)
• Custom – configure parameters, to define how often the data
should be updated:
o Ignition off (s) – set how often the location should be
updated when the ignition is off. Default value: 3600 s
o Distance travelled (m) – set how far the vehicle should
travel to update the location. Default value: 500 m
o Ignition on (s) – set how often the location should be
updated when the ignition is on. Default value: 60 s
o Angle turned (deg) – set how far the vehicle should turn
to update the location. Default value: 15 deg
Default value: Medium
Stationary filter Discards coordinates while the vehicle is not moving.
Default value: On
Active filter Discards inaccurate coordinates by evaluating the vehicle’s movement speed.
Default value: On
Acceleration threshold Used in the calculation of the maximum possible distance. If a new coordinate
(m/s2)
is too far away from the previous one, it will be discarded.
Default value: 19.6 m/s2
Accuracy filter Sets the coordinate accuracy. The higher the accuracy, the more coordinates
are filtered. We recommend using a lower accuracy, unless you are sure the
GNSS signal quality is excellent. Possible values:
• Off
• Low (recommended)
• Medium
• High
Default value: Off
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Peripheral and Interface Settings
Configure which interfaces and peripherals will be active and how they will behave.
IO Parameters

HCV5 Lite
IO parameters are a part of the advanced configuration. For more information, refer to the
advanced configurator user manual.
You can view the currently enabled IO parameters by clicking View IO parameters.
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DOUT and DIN Settings

HCV5 Lite
* – only LED, Buzzer, and Blocking DOUT modes are available
Configure DOUT settings if you connected any peripherals to them.
DOUTX mode Which mode will be used for DOUTs. The mode selection depends on the
connected peripherals. The same mode cannot be used on both DOUTs.
Possible values:
• Disabled – the DOUT is disabled but can be controlled remotely via

SMS or GPRS commands
• Buzzer – the DOUT controls a connected sound indicator
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• LED – the DOUT controls a connected LED indicator
• Blocking – used with Blocking driver registration mode, the DOUT
blocks the engine from being started until a successful registration is
made. The DOUT must be connected to a changeover relay.
• GSM jamming block – the DOUT blocks the engine when GSM
jamming is detected. The DOUT must be connected to a changeover
relay.
Default value: Disabled
Inverted If turned on, the DOUT logic will be inverted (e.g., an active DOUT will output
a high signal level instead of a low signal level).
Default value: Off
Select which mode to use for digital inputs.
Connection example in Positive mode :
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Connection example in Ground mode:
BLE Settings
Trace5 HCV5 LCV5 Pro5 Plug5 Tco4 HCV Tco4 LCV Pro4 Eco4 Eco S/T Plug4
HCV5 Lite
Eco5
Pro5 Lite
* – Trace5-LTE-EMEA (BT) and Trace5-LTE-LA (BT) only.
Configure BLE settings to connect BLE accessories to the tracking device. Click the Manage accessories
button to open the BLE accessories window.
BLE is enabled by default.
39
Click Add accessory and configure the following parameters for each accessory:
Slot Select a free slot for the accessory. The slot number is used to recognize
which accessories parameters are monitored.
Type Select the type of accessory:
40
• Tzone TZ-BT04
• ELA T
• ELA RHT
• ELA DI
• ELA MAG
• ELA MOV
• Technoton DUT-E S7
• Technoton GNOM DDE S7
• Technoton GNOM DP S7
• Escort TD
• Teltonika EYE
• Minew S1
Accessory ID Enter the accessory ID. You can find the IDs in the following locations:
• For the Tzone TZ-BT04 temperature and humidity sensors – on the

back of the sensor (in HEX format).
• For the ELA sensors – on the sticker of the sensor (in ASCII format).
• For the Technoton S7 DUT-E sensors – below the head of the probe
(in HEX format).
• For the Technoton S7 GNOM sensors – on the head of the probe (in
HEX format).
• For the Escort TD sensors – under the sensor cap (enter without
colons and in lowercase).
Timeout (s) How much time can pass between two consecutive advertisement packets,
received from a particular sensor. If the timeout is exceeded, the IO
parameter will contain an error value.
41
Click the Save button to enter the values into the table. To remove an accessory from the list, click the
delete icon. If you need to change one of the entered accessories, click the edit icon.
42
CAN Interface Settings

HCV5 Lite
CAN interfaces are used to get various data from vehicle on-board systems.
CAN1/CAN2 If turned on, data will be read via the CAN1/CAN2 interface.
Default value: Off
Mode CAN interface working mode. The same mode can be selected on only one
interface. Possible values:
• FMS – CAN data standard for trucks and heavy vehicles
(HCV5, Pro5, HCV5 Lite/Pro5 Lite, FM-Tco4 HCV, and FM-Pro4 only)
• Tacho read – tachograph data reading
(HCV5, HCV5 Lite/Pro5 Lite, and FM-Tco4 HCV only)
• OBD – CAN data reading via the OBD2 socket
(HCV5, LCV5, FM-Tco4 HCV, FM-Tco4 LCV, and FM-Plug4 only)
• Manufacturer OBD – manufacturer specific OBD data reading via the

OBD2 socket for manufacturers that use two CAN interfaces (HCV5,
LCV5, and FM-Tco4 LCV only)
Default value: FMS
DTC If enabled, DTCs will be read via the OBD2 socket. This requires OBD to be
selected as the CAN1/CAN2 mode.
Default value: Enabled (if OBD is selected)
Baudrate CAN interface data transfer speed. This requires FMS or Tacho Read to be
selected as the CAN1/CAN2 mode. The required baudrate depends on the
vehicle itself. Possible values:
• Automatic (Tacho read mode only)

• 125
• 250
• 500
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Default value: 250
Manufacturer Specific OBD Data Reading Settings

HCV5 Lite
Configure manufacturer-specific OBD data reading settings to read additional data via the OBD2 socket.
Manufacturer The vehicle manufacturer. Auto-detect detects the manufacturer based on the
vehicle’s VIN.
Default value: Auto-detect
Manufacturer specific data If enabled, manufacturer-specific OBD data will be read from the OBD2
socket.
Default value: Enabled
The received data depends on the vehicle manufacturer, model, year, and in some cases even
the engine. Refer to our OBD2 supported vehicles list for more details.
44
If you are using Splitter-harness, tick the Splitter-harness checkbox to properly adjust the
CAN line resistance.
Some manufacturers (Citroen, Peugeot) use two CAN lines in their OBD sockets. Because of this, you
need to configure both CAN interfaces to get all the available manufacturer specific data.
When OBD mode is used, the second CAN interface is disabled by default. To enable it, select a relevant
manufacturer. A pop-up will appear, and the second CAN interface will automatically be enabled with the
Manufacturer OBD mode.
K-Line Interface Settings

HCV5 Lite
45
The K-Line interface is used to read tachograph data in heavy vehicles (HCV5, HCV5 Lite/Pro5 Lite, and
FM-Tco4 HCV only). It can also be used to read data via the OBD2 socket.
Serial Port Settings

HCV5 Lite
Eco4 RS T only
Serial ports are used to connect and communicate with various peripheral devices.
Serial port A/B (RS232) If turned on, the device will communicate with the peripherals connected to
serial ports A/B (some devices have only serial port A).
Default value: Off
Connected peripheral Which peripheral is connected to the serial port. Possible values:
• Fuel sensor – a fuel sensor is connected

• RFID reader – an RFID reader is connected
Default value: Fuel sensor
Serial port C (RS485) If turned on, the device will communicate with the peripherals connected to
serial port C. (Not applicable for the FM-Eco4 RS T device).
Default value: Off
Connected peripheral Which peripheral is connected to the serial port. Possible values:
• Fuel sensor – a fuel sensor is connected

• EasyCAN Volvo adapter – a J1708 EasyCAN adapter is connected
Default value: Fuel sensor
Fuel level sensors How many digital fuel sensors are connected to serial port C. You may connect
up to 8 sensors.
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Default value: 1
1-Wire Interface Settings

HCV5 Lite
* – not available for pre-revision Trace5 devices.
The 1-Wire interface is used to connect temperature sensors and various peripherals used for driver
registration.
1-Wire temp. monitoring If turned on, the device will read temperature data from 1-Wire sensors.
Default value: Off
Temperature sensors How many temperature sensors are connected to the 1-Wire interface. You
may connect up to 4 temperature sensors.
Default value: 1
Peripherals used for driver registration are configured in the Driver registration section.
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Geofencing Settings
HCV5 Lite
Geofencing allows you to control the vehicle using predefined areas – geofences. You can alert the driver,
immobilize the vehicle if it is leaving a geofence, or simply monitor vehicle inputs within a
geofence.
Advanced configuration description available: Geofencing.
Adding Circular Geofences

There are two ways to add new circular geofences:
• Clicking Add new above the geofence list

• Clicking the circular button on the map
The left side of the section contains the geofence settings and the geofence is displayed on the map on
the right. Click the geofence with the left mouse button and drag it to change its position. Clicking and
dragging the geofence with the mouse button while holding the CTRL key will modify its radius. Click
Save to save the geofence.
Geofence type The type of geofence you wish to create. Possible values:
• Circular – for circular geofences, a single center point is defined

• Multipoint – for multipoint geofences, each point is defined
separately
Default value: Circular
Group The group you wish to assign the geofence to. You can set different
conditions and alerts for different geofence groups.
Default value: 1
Latitude The latitude of the point in decimal degrees.

Longitude The longitude of the point in decimal degrees.
Radius The radius of the geofence in meters.
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Range: 25 to 250000 m
Adding Multipoint Geofences

There are two ways to add new multipoint geofences:
• Clicking Add new above the geofence list

• Clicking the multipoint button on the map
The left side of the section contains the geofence settings and points list, the geofence is displayed on
the map on the right. There are two ways to add points:
• Clicking Add point above the points list. This will add a new point in the center of the map.
• Right-clicking on the map. CTRL + right-click on an existing point will add a new point next to
it.
Multipoint geofences can have from 3 to 20 points. Click a point with the left mouse button and drag it
to change its position. Click Save to save the geofence.
Geofence type The type of geofence you wish to create. Possible values:
• Circular – for circular geofences, a single center point is defined

• Multipoint – for multipoint geofences, each point is defined
separately
Default value: Circular
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Group The group you wish to assign the geofence to. You can set different
conditions and alerts for different geofence groups.
Default value: 1
Importing Files with Geofence Data

You can import .csv files with geofence data prepared in advance. The data must be provided in the
following format before import:
Click the import icon next to the Add new button, select your file, and open it. If the import is successful,
the geofence list and map will be updated automatically even if the list is not open during import.
If the file contains too many geofences or points for multipoint geofences, pop-ups will inform
which part of the file caused the import to fail.
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Importing a file when geofences are already configured will overwrite the existing geofences.
Editing/Deleting Geofences
To edit a geofence, select it in the geofence list or click on it in the map and click the pencil icon in the
Edit column. The editing process is identical to the creation process. Click Save to apply the changes or
click Cancel to discard them.
To delete a geofence, select it in the geofence menu and click the trash bin icon in the Delete column.
There is no confirmation when deleting a geofence.
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Geofence Conditions
Open the Geofence conditions tab. Configure, how the device should behave within/outside of
geofence groups. The settings apply to each group separately.
Firstly, select whether the conditions will apply when the vehicle is outside geofences in general (Outside
geofences) or when the vehicle is inside any geofence group (Inside geofences).
Group [Inside geofences only] To which geofence group the settings apply for.
Default value: 1
Additional geofence Allows receiving alerts of speed changes within/outside a geofence group.
parameters
Set the threshold value and the condition.
If you have previously configured DOUTs, you can select an output mode
through which this alert information will be provided to the driver.
CAN speed data is prioritized. If CAN speed data is unavailable, GNSS

speed data is used.
Geozone border crossing Enable to generate entering/leaving geofence events.
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Entering events are generated when the vehicle enters any geofence from
the outside or enters a geofence in a different group.
Leaving events are generated when the vehicle leaves any geofence group
and is outside.
No events are generated when the vehicle enters a geofence in the same
group.
Delay timer (s) How much time must pass to generate an entering/leaving geofence event
after crossing geofence borders.
Default value: Disabled, 0 s
Output mode Which DOUT mode will be used to activate DOUTs to alert the driver when
an event is generated. The DOUTs must already be configured in the
desired modes in Peripherals and Interfaces.
More info: Digital Output User Manual
Digital input state monitoring Allows receiving alerts of DIN state changes within/outside a geofence
group. Select which DIN status you want to monitor by ticking the
corresponding checkbox. Choose which state to indicate - High or Low.
If you have previously configured DOUTs, you can select an output

channel through which this alert information will be provided to the driver.
Default value: Disabled, High
Analog input state monitoring Allows receiving alerts of AIN input voltage changes within/outside a
geofence group. Select which AIN you want to monitor by ticking the
corresponding checkbox. Set the threshold value and the condition.
If you have previously configured DOUTs, you can select an output

channel through which this alert information will be provided to the driver.
Any configured alert will be activated only after entering/leaving a geofence group. If the
vehicle enters a geofence in the same group, there will be no alert.
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Exporting Files with Geofence Data
After creating and editing the geofences, you can save and export the coordinates to a .csv file. Click the
export icon, select the location of the file and filename. A filename with a timestamp is automatically
suggested.
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Power Saving Settings
HCV5 Lite
Configure whether and when the device should enter sleep mode to consume less power.
Sleep mode Which power saving method will be used. Possible values:
• Disabled
• Sleep – disables device communication and reduces power
consumption to down to 30 mA
The device wakes up when an engine on state is detected.
Sleep timer After what time of inactivity (no records are sent) the device will enter sleep
mode. If the device has unsent records after the timer runs out, the timer will
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restart. Once the timer runs out for the second time, the device will enter
sleep mode regardless of unsent records.
Default value: 600 s
Sleep mode cannot be turned on if GPS speed and/or Movement sensor are enabled in custom
engine detection conditions.
The device will not enter sleep mode if:
• The engine is on
• There is no GNSS and/or mobile signal
Security Settings
HCV5 Lite
Set up various passwords to protect your device.
SMS password If entered, you will need to include the SMS password before every SMS
command. This password cannot contain any names of any SMS commands
and can contain up to 16 symbols. The following symbols are allowed:
• All digits (0-9)
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• Letters A-Z (lowercase and uppercase)
• _@#/%-
Default value: None
USB password If entered, you will need to enter this password before saving the
configuration to the device. Only ASCII symbols are allowed.
Default value: None
Over-the-air configuration updates ignore the USB password.
Make sure you remember the USB password! If you forget the USB password, the only way to
reset it is to return the device to the manufacturer.
Eco-Drive Settings
HCV5 Lite
Configure various Eco-Drive settings to monitor how the vehicle is driven and to alert the driver about
inappropriate driving behavior. Turn on the Eco-Drive functionality to display its settings.
Advanced configuration description available: Eco-Drive configuration.
Firstly, select a vehicle profile, data source, and output (optional).
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Profile Sets preset values for the Eco-Drive parameters according to the selected
vehicle profile. Possible values:
• Light vehicle
• Truck
Default value: Light vehicle
Data source Which source will be used for driving data. Possible values:
• Accelerometer
• GPS
• CAN (if at least one CAN interface is turned on)
• OBD (if OBD is selected as a CAN interface mode)
CAN and OBD can be used together with Accelerometer and GPS sources.
Additional options appear when these sources are available.
Default value: GPS
Eco-Drive panel active If turned on, the driver will be notified about their driving in real-time via an
Eco-Drive panel.
Default value: Off
Then, configure the Eco-Drive parameter values according to your needs.
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Extreme braking limit What deceleration will be considered as extreme braking. Deceleration above
this limit will trigger an extreme braking event.
Default values:
• 3.0 m/s2 (light vehicles)

• 2.0 m/s2 (trucks)
Harsh braking limit What deceleration will be considered as harsh braking. Deceleration above
this limit will trigger a harsh braking event.
Default values:

Harsh acceleration limit What acceleration will be considered as harsh acceleration. Acceleration
above this limit will trigger a harsh acceleration event.
Default values:

Speeding limit What speed will be considered as speeding. Speed above this limit will trigger
a speeding event.
Default values:
• 110 km/h (light vehicles)

• 90 km/h (trucks)
Idling delay What period of idling (engine on with no movement) will be considered as
excessive idling. Idling longer than this limit will trigger an excessive idling
event.
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Driver Registration Settings
HCV5 Lite
* **
* – not available for pre-revision Trace5 devices.
** – iButton and 1-Wire RFID only.
Driver registration allows you to identify, monitor, and control who drives the vehicle.
Advanced configuration description available: Driver Registration.
Firstly, select which registration mode you want to use.
Registration mode Which registration mode will be used. Possible values:
• Disabled – no registration mode is used

• Registration – when the driver registers, successful registration is
indicated on connected peripherals
• Mandatory registration – an alert is activated until a successful
registration is made
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• Blocking – the engine cannot be started until a successful
registration is made
• Dual registration – registration for two drivers
Default value: Mandatory registration
Then, decide which input settings you want to use.
Driver ID source From which source the driver ID is received. Possible values:
• iButton – the driver ID is received from an iButton

• RFID PortA – the driver ID is received from an RFID reader
connected to RS232 Port A
• RFID PortB – the driver ID is received from an RFID reader
connected to RS232 Port B
• 1-Wire RFID – the driver ID is received from a 1-Wire RFID reader
• BLE beacon – the driver ID is received from a BLE button
Default value: iButton
Deregistration timeout For how long the device keeps the current registration after the engine is
switched off.
Reset driver ID after reading If turned on, the driver ID will be sent only once after registration, not
regularly.
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Default value: Off
If Registration is selected as the registration mode, all driver ID sources are accepted, no
matter the selection.
Configure output settings depending on which peripherals you connected/want to connect.
DOUT1/DOUT2 mode Which mode will be used for DOUTs. The mode selection depends on the
connected peripherals. The same mode cannot be used on both DOUTs.
Possible values:
• Disabled
• Buzzer
• LED
• Blocking
• GSM jamming block
Registration duration indication For how long a successful registration will be indicated if the DOUTs are in
Buzzer or LED mode.
Default value: 2.0 s
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Alert duration For how long an alert will be active if the engine is started before registration
in Mandatory registration mode.
Default value: 0 s (the alert is active until successful registration)
Allow only specific driver IDs to be accepted for registration using the Authorized IDs list.
Detailed description available: Authorized IDs List.
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Towing Detection Settings
HCV5 Lite
Configure towing detection to know if your vehicle is being towed. Towing is detected when the vehicle
tilt changes by a configured angle.
Advanced configuration description available: Towing Detection.
Delay after engine is off Towing detection becomes active after this time period.
Engine check after event For how long after a detected towing event the device will monitor the engine
state.
Default value: 10 s
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Minimum tilt angle The minimum tilt angle change required for towing to be detected.
Default value: 10°
Minimum tilt duration For how long the tilt must be detected for towing to be detected.
Default value: 1000 ms
Impact and Rollover Detection Settings
Advanced configuration description available: Impact and Rollover Detection.
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Impact Detection
HCV5 Lite
Configure impact detection to know if your vehicle hits something or is involved in a collision. An alert is
triggered if an impact is detected. The impact threshold is dynamic and depends on the vehicle speed.
Speed measurement after impact can also be enabled to check if the vehicle has stopped after impact.
Speed measurement duration For how long the vehicle speed is measured after an impact. If the speed
(ms)
drops to 0 during measurement, an alert is triggered.
Rollover Detection
HCV5 Lite
Configure rollover detection to know if your vehicle has rolled over. Rollover is detected when the vehicle
tilt changes by a configured angle in any direction.
Minimum duration For how long the tilt must be detected for rollover to be detected.
Max X/Y/Z axis angle The maximum allowed X/Y/Z-axis tilt. If the tilt angle is greater than the
entered value, a rollover event is detected.
Default value: 70°
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Finishing the Configuration
Once you have configured the device, do not forget to save the configuration to a file or the device using
the buttons in the top bar.
You can also save the configuration by clicking Finish in the bottom bar. You will be prompted to save
the configuration to either a file or a device (if connected).
After finishing the configuration, you will be directed to the main menu.
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1.7 Updating the Device Center
We highly recommend using the newest version of the Device Center to take advantage of our newest
functionalities and improvements. The Device Center can be updated automatically when a new version
is available.
If a new version is available, an update prompt will appear after launch. Click Update Device Center
to update the Device Center. You can click Continue without updating if you do not wish to update
the Device Center.
An internet connection is required for automatic Device Center updates.
Alternatively, you can download the newest version from our documentation website.
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1.8 Updating Firmware
We highly recommend using the newest firmware to take advantage of our newest functionalities and
improvements. Device firmware can be updated automatically when the Device Center is newer than the
firmware.
The device will not send any data during firmware updates.
Firmware File Extensions

HCV5: .efwt5
LCV5: .efwl5
Pro5: .efwp5
HCV5 Lite/Pro5 Lite: .efwg5
Trace5-LTM (pre-revision): .efwa5
Trace5 NA: .efwb5
Trace5 (all other versions): .efwd5
Plug5: .efwe5
Eco5: .efwy5
FM-Tco4 HCV: .efwt4
FM-Tco4 LCV: .efwl4
FM-Pro4: .efwp4
FM-Eco4: .efwe4
FM-Eco4 S: .efwk4
FM-Eco4 T: .efwk4
FM-Eco4 RS T: .efwj4
FM-Plug4: .efwo4
Updating Firmware Automatically

If the Device Center is newer than the detected device firmware, it will suggest updating the firmware.
Click Update firmware to update the firmware. Click Configure without device to create a
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configuration without updating the firmware. If the firmware is not updated, you will not be able to load
and save configuration files from/to the device.
This method does not require an internet connection. This allows you to update the firmware at
any time or location if you have the newest Device Center.
If the Device Center is older than the firmware, you will not be able to load and save
configuration files from/to the device. You will need to update the Device Center.
To update the firmware and the BLE module firmware of HCV5/LCV5/Pro5 devices, the tracking
device must be first connected to a power supply.
To update the firmware and the CAN extender firmware of HCV5 Lite devices, the tracking
device must be first connected to a power supply.
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1.9 Device Testing
You can test your devices during installation using the installation assistant tool. The installation assistant
checks the status of the main modules and interfaces in real-time, allowing you to monitor the quality of
the installation and quickly solve any issues.
Connect the device(s) that you wish to test to your computer. Click Test device in the main menu to
access the installation assistant. Select the device you wish to test.
Connect the device to an external power supply before testing. Some critical modules and
interfaces (GNSS, cellular modules) cannot be tested when the device is powered only via USB.
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Installation Assistant Main Window
After selecting a device, you may need to wait for about 20 seconds until the installation assistant reads
the device configuration and status.
The main window of the installation assistant displays an overview of module and interface statuses.
The main window consists of the following elements:
1. A Configure Device button – switches to the device configuration interface

2. A Legend button – provides information about the colors and symbols used in the installation
assistant
3. Settings icon – opens general settings and information about the Device Center
4. An overview bar – status and information about the currently connected device
5. A status dashboard – a summary of the states of the device modules/interfaces
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Colors and Symbols
Click Legend in the top bar to display a short explanation of the colors and symbols used in the
installation assistant.
Colors
The module/interface is active, functioning properly and is receiving the necessary data that is
not zero or error values.
The module/interface is active but is not functioning properly.
The module/interface is not functioning properly or is receiving only zero or error values.
The module/interface is disabled, not in use or not configured.
Symbols
The digital input is set to Positive mode.
The digital input is set to Ground mode.
The digital output is set to regular mode.
The digital output is set to inverted mode.
The power supply voltage is above 32 V.
Overview Bar
The overview bar displays the following information about the connected device:
• Device type
• Device IMEI
• Firmware version
• Hardware version
• COM port, to which the device is connected
• SIM card IMSI (remains blank if the cellular module is inactive)
• Overall status
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You can change the device at any time by clicking Change device. You will be redirected to the device
selection screen.
A Troubleshoot button appears if the overall status is not green, allowing you to investigate what may
be causing issues with the installation.
Status Dashboard
The status dashboard displays a summary of the states of the device modules/interfaces depending on
the device type. The states are organized into the following sections:
• General information
• GNSS & Network
• CAN/K-Line interfaces
• Digital/analog inputs
• Digital outputs
• Serial ports/1-Wire
Click Details to view detailed information about a section.
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General Information
HCV5 Lite
The General information section contains information about the device power supply and ignition
status, an overview of basic parameter values, and Eco-Drive parameter values.
Power Supply
This subsection displays the following parameter values:
• Power supply voltage – the voltage of the external power supply.

• Battery voltage – the voltage of the internal device battery. A battery voltage of 3.6 V means
that the battery is low, a battery voltage of 4.1 V means that the battery is charged.
• Battery charge – the charge percentage of the internal device battery. This value is
approximate.
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Status
The power supply is connected, and the power supply voltage is in a suitable range.
The power supply is not connected, or the power supply voltage is below the threshold.
The power supply voltage is above 32 V.
Ignition
This subsection displays the engine state configuration and what conditions are used to detect ignition.
Status
The ignition is currently on according to the detection conditions.
The ignition is currently off but was previously on according to the detection conditions.
The ignition is currently off and was never previously on according to the detection conditions.
The engine state detection method is set either to Always On or Custom without enabled
conditions.
76
GNSS & Network
HCV5 Lite
The GNSS & Network section contains information about device signal reception and the ability to send
data and an overview of relevant parameter values.
77
The device must be connected to an external power supply for the GNSS and cellular modules
to function properly.
GNSS
This subsection displays how many satellites the device can receive a signal from and what positioning
systems are in use. The more satellites are visible, and the more positioning systems are in use, the more
precise the location is.
Status
The device currently has a GNSS fix and receives signals from enough satellites.
The device currently has a GNSS fix but does not receive signals from enough satellites.
The device currently has no GNSS fix and does not receive signals from enough satellites.
Cellular
This subsection displays if the device can connect to a cellular network and send data.
Status
The device is connected to a cellular network and can send data.
The device is connected to a cellular network but cannot send data.
The device is not connected to any cellular network.
Server
This subsection displays if the device configuration contains server and port settings.
Status
The device configuration contains server and port settings.
The device configuration does not contain server and port settings.
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BLE
This section is only applicable to devices with a BLE module.
This subsection displays if the device is receiving data from accessories via BLE.
Status
Data is received via BLE and it does not contain error values.
Data is received via BLE, but it also contains error values.
No data is received via BLE, or it contains only error values.
BLE is disabled or no accessories are configured.
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CAN/K-Line Interfaces
HCV5 Lite
The CAN/K-Line interfaces section contains information about vehicle data interfaces and what kind
of data is received from the vehicle.
CAN/K-Line
These subsections display the current configuration of the CAN/K-Line interfaces. Click Configure to
quickly tweak the configuration, if necessary.
Status
Data is received via the CAN/K-Line interface and it does not contain only zero or error values.
No data is received via the CAN/K-Line interface, or it contains only zero or error values.
The CAN/K-Line interface is disabled.
Tachograph
This subsection displays the current status of the tachograph. Possible statuses:
• Tachograph not responding

• Tachograph connection successful
• Tachograph configuration is incorrect
• Tacho file reading is pending, communication is unsuccessful
• The connection is good, but there is no communication
To test the tachograph, one of the CAN/K-Line interfaces must be set either to FMS, Tacho
read or Back connection.
Status
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Data is received from the tachograph and it does not contain only zero or error values.
No data is received from the tachograph, or it contains only zero or error values.
The CAN/K-Line interfaces are disabled, or tachograph testing is disabled in CAN interface FMS
mode.
Digital/Analog Inputs
HCV5 Lite
The Digital/Analog inputs section contains information about the state of digital/analog inputs and an
overview of relevant parameter values.
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DIN
These subsections display the current status and mode of digital inputs.
Status
The digital input is receiving an input signal.
The digital input is not receiving an input signal but had received a signal before.
The digital input is not receiving an input signal and had not received a signal before.
The digital input is not configured or is disconnected.
The digital input is set to Positive mode.
The digital input is set to Ground mode.
AIN
These subsections display the current status and voltage of analog inputs.
Status
The analog input is receiving an input voltage. A small voltage (~0.02 V) is always present if
the analog input is functioning properly.
The analog input is not receiving an input voltage. If the issue persists, the input itself may be
damaged.
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Digital Outputs
Trace5 HCV5 LCV5 Pro5 Plug5 Tco4 HCV Tco4 LCV Pro4 Eco4 Eco S/T Plug4
HCV5 Lite
Eco5
Pro5 Lite
The Digital outputs section contains information about the state of digital outputs and an overview of
relevant parameter values.
DOUT
These subsections display the state of digital outputs and their configuration. The DOUT state is gray by
default and can be changed only after testing the output itself. Click Activate output to test the output.
If the connected peripheral behaves as required, click Test passed. The DOUT state will turn green.
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If the connected peripheral does not behave as required, click Test failed. The DOUT state will turn red.
Status
The digital output is marked as working properly.
The digital output is marked as not working properly.
The digital output has not been tested yet.
The digital output is set to regular mode.
The digital output is set to inverted mode.
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Serial Ports/1-Wire
HCV5 Lite
The Serial ports/1-Wire section contains information about serial and 1-Wire interfaces and what kind
of data is received from connected peripherals.
Port A/B/C
These subsections display the current configuration of the serial interfaces. Click Configure to quickly
tweak the configuration, if necessary.
Status
Data is received via the serial interface and it does not contain only zero or error values.
No data is received via the serial interface, but it was previously received (applies only if the
interface is set to RFID reader mode).
No data is received via the serial interface, or it contains only zero or error values.
The serial interface is disabled.
1-Wire
This subsection displays the current status of the 1-Wire interface. Click Configure to quickly tweak the
configuration, if necessary.
Status
Data is received via the 1-Wire interface and it does not contain error values.
Data is received via the 1-Wire interface, but it also contains error values.
No data is received via the 1-Wire interface, or it contains only error values.
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The 1-Wire interface is disabled.
Value Interpretation
The values shown in the IO parameter tables are updated in real-time. The installation assistant changes
the statuses according to whether the parameters contain only zero or error values.
Zero values
Values that are equal to zero. The parameters, for which no data is received, are usually filled with zeroes.
For some parameters, zero is a valid value (for example, GPS speed should be zero if the vehicle is not
moving).
86
Error values
Values that are equal to the highest possible parameter value (for example, 65535). An absurdly high
value is usually an error value.
Other values
Values that are not zero or error values are considered proper values. It is up to you to decide, if these
values are actually what you are looking for.
Overall Status
The Overall status indicator in the overview bar displays a general status of the installation. The
following modules/interfaces are checked:
• Power supply
• Ignition
• GNSS
• Cellular
• Server
• BLE (if enabled)
• CAN (if enabled)
• K-Line (if enabled)
• Tachograph (if enabled)
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Status
All checked modules/interfaces are active and send/receive proper data.
All checked modules/interfaces are active, but not all of them function properly.
Some checked modules/interfaces do not send/receive proper data.
Troubleshooting
If Overall status is yellow or red, a Troubleshoot button appears, allowing you to investigate what
may be causing issues with the installation. Click the Troubleshoot button to open a list of possible
issues.
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The Troubleshooting window contains a list of possible issues according to module/interface statuses.
Each issue has a yellow (moderate) or red (critical) impact indicator. Click an issue to expand the issue
description. The issue list is not updated while the Troubleshooting window is open.
Testing Locked Devices

Some devices may be locked with a USB password. After selecting a device, you will be asked for the
USB password if the device is locked. Enter the password and click OK to continue to the installation
assistant.
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If you do not know the password, you can click Continue without password to continue to the
installation assistant. However, some functionalities will not be tested, and their status will be Unknown.
You can enter the password at any time by clicking Unlock device.
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1.10 Device Center Troubleshooting
Commonly reported issues with the Device Center:
1. The Device Center fails to launch

2. Advanced mode fails to load
3. No devices are detected in the Device Center
To solve these issues, we recommend trying the following:
• Updating the Device Center to the latest version

• Downloading the Microsoft Visual C++ Redistributable package:
• x86 architecture: https://aka.ms/vs/16/release/vc_redist.x86.exe
• x64 architecture: https://aka.ms/vs/16/release/vc_redist.x64.exe

• Downloading the Microsoft .NET Framework: https://dotnet.microsoft.com/download/dotnet-
framework/net48
• Reinserting the USB cable from both sides if no devices are detected and trying a different or
shorter USB cable. Also, you can try to insert the USB cable directly to the PC, without using
any hubs.
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Device Center User Manual - Ruptela

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Device Center User Manual - Ruptela

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Updated: Serial Port Settings.

Updated: Engine Detection Settings.

1.33 2022-09-16 Updated: Geofencing.

Updated: Eco-Drive Settings.

New device subversions: Trace5-LTE-EMEA (BT) and Trace5-LTE-LA (BT).

Updated: DOUT and DIN Settings.

Updated: Driver Registration Settings.

1.30 2022-05-20 New device: HCV5 Lite/Pro5 Lite.

Added: Trace5-LTE device support related information.

Updated: Starting Configuration.

Updated: 1-Wire Interface Settings.

Updated: Geofence Conditions.

Updated: Firmware File Extensions.

Added: Navigation Bar Button Description.

1.25 2021-01-04 Updated: Configuration File Extensions.

Updated: Microsoft .NET framework download links.

1.23 2021-08-27 Added: Impact detection.

Updated: Changing Devices.

Added: Device Management Platform Settings.

Updated: Configuration File Extensions.

1.21 2021-04-23 Updated: Connection Settings.

Updated: Location Accuracy.

Updated: Firmware File Extensions.

1.20 2021-02-12 Updated: Settings Menu.

Added: Device Center Troubleshooting.

Added: Load Configuration from file.

1.18 2020-12-18 Updated: Updating Firmware.

Updated: Settings Menu.

Added: Importing Files with Geofence Data.

1.17 2020-11-27 Added: Exporting Files with Geofence Data.

Updated: Settings Menu.

1.16 2020-11-06 Updated: BLE Settings.

Added: Settings Menu.

Added: BLE Settings.

Added: Location Accuracy.

Updated: CAN Interface Settings.

Updated: Configuration file extensions.

Updated: Firmware file extensions.

Updated: Selecting a device.

1.13 2020-09-04 Updated: Driver registration settings.

Updated: GNSS & Network.

Updated: Configuration type selection.

Updated: Configuration file extensions.

1.12 2020-08-05 Updated: Selecting a device.

Updated: Serial port settings.

Updated: Firmware file extensions.

1.11 2020-07-16 New devices: HCV5, LCV5, and Pro5.

Updated: Create Configuration Without Device.

1.10 2020-06-29 Updated: Custom Engine Detection Settings.

Updated: Peripheral and Interface Settings.

1.9 2020-06-05 Updated: Overall Status.

1.8 2020-04-24 Added: Device Testing.

1.6 2020-02-21 New device: FM-Eco4 T.

Added: Language Switching.

1.3 2019-11-15 Added: Geofencing Settings.

Updated: Sidebar description.

Added: Description of Manufacturer OBD mode in CAN Interface Settings.

1.0 2019-08-21 Initial draft.