*24107880E*24-10788-0, Rev.

E
(barcode for factory use only)

TEC3000 Series Proportional Fan Coil and Individual Zone

Thermostat Controllers with Dehumidification Capability
Installation Instructions Part No. 24-10788-0, Rev. E
Issued July 2018
TEC3320-xx-xxx, TEC3321-xx-xxx, TEC3322-xx-xxx, TEC3323-xx-xxx,
TEC3620-xx-xxx, TEC3621-xx-xxx, TEC3622-xx-xxx, TEC3623-xx-xxx
Refer to the QuickLIT website for the most up-to-date version of this document.

Applications
The TEC3000 Series Proportional Fan Coil and Individual Zone Thermostat Controllers are stand-alone and
field-selectable BACnet® MS/TP or N2 networked devices that provide control of the following:
• local hydronic reheat valves
• pressure-dependent variable air volume (VAV) equipment with or without local reheat
• two- or four-pipe fan coils
• cabinet unit heaters
• other individual zone equipment using a proportional 0 to 10 VDC control input
The networked models feature a field-selectable Building Automation System (BAS) BACnet MS/TP or N2
communication capability that enables remote monitoring and programming for efficient space temperature control.
All models include a USB port configuration that reduces installation time by allowing simple backup and restore
features from a USB drive, which enables rapid cloning of configuration between like units.
Some models have occupancy sensing capability built into the device. These thermostat controllers maximize up to
30% energy savings in high-energy usage commercial buildings, such as schools and hotels, during occupied
times by using additional standby setpoints.
All models feature an intuitive onboard touchscreen UI with backlit display that makes setup and operation quick
and easy. Multiple fan configurations are supported for fan coil equipment types:
• single-speed
• multi-speed (two or three discrete speeds)
• variable-speed/EC motors (0 to 10 VDC control)
Some models support dehumidification on two-pipe fan coil units with reheat, and four-pipe fan coil units with or
without reheat. When no heating is required, the thermostat controller monitors space humidity and activates
dehumidification control as necessary. Heat and/or reheat is used as required to maintain the space temperature.
For optimal dehumidification performance, use a fan coil unit that has a multi-speed or variable-speed fan (VSF).

TEC3000 Series Proportional Fan Coil and Individual Zone Thermostat

Controllers with Dehumidification Capability Installation Instructions
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 IMPORTANT: The TEC3000 Series Thermostat Controller is intended to provide an input to equipment under
normal operating conditions. Where failure or malfunction of the thermostat controller could lead to personal
injury or property damage to the controlled equipment or other property, additional precautions must be
designed into the control system. Incorporate and maintain other devices, such as supervisory or alarm systems
or safety or limit controls, intended to warn of or protect against failure or malfunction of the thermostat
controller.
IMPORTANT: Le TEC3000 Series Thermostat Controller est destiné à transmettre des données entrantes à un
équipement dans des conditions normales de fonctionnement. Lorsqu'une défaillance ou un dysfonctionnement
du thermostat controller risque de provoquer des blessures ou d'endommager l'équipement contrôlé ou un autre
équipement, la conception du système de contrôle doit intégrer des dispositifs de protection supplémentaires.
Veiller dans ce cas à intégrer de façon permanente d'autres dispositifs, tels que des systèmes de supervision ou
d'alarme, ou des dispositifs de sécurité ou de limitation, ayant une fonction d'avertissement ou de protection en
cas de défaillance ou de dysfonctionnement du thermostat controller.

North American Emissions Compliance

United States

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part
15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in
a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which can be determined by turning the equipment
off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

Canada

This Class (B) digital apparatus meets all the requirements of the Canadian Interference-Causing Equipment
Regulations.
Cet appareil numérique de la Classe (B) respecte toutes les exigences du Règlement sur le matériel brouilleur
du Canada.

Installation
Parts Included
• one TEC3000 Series Thermostat Controller with integral mounting base
• one installation instructions sheet

TEC3000 Series Proportional Fan Coil and Individual Zone Thermostat Controllers with Dehumidification
Capability Installation Instructions
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Location Considerations
Locate the TEC3000 Series Thermostat Controller: Figure 1: Thermostat Controller
• on a partitioning wall, approximately 5 ft (1.5 m) Shown without Occupancy Sensor,
above the floor in a location of average Dimensions, in. (mm)
temperature, allowing for vertical air circulation to 1-13/32
the TEC Security Screw
(36)

• away from direct sunlight, radiant heat, outside

walls, outside doors, air discharge grills, stairwells,
and from behind doors Display
• away from steam or water pipes, warm air stacks, 4-23/32
(120)
unconditioned areas (not heated or cooled), or
sources of electrical interference USB Port

For integrated passive infrared (PIR) models, be sure

that the thermostat controller is located centrally,

FIG:thermostat features
where occupant movement is frequent.
Use insulating foam pads for installations where wiring 5-5/8
passes through the wall to the thermostat. (143)

Note: Allow for sufficient clearance to insert a USB

drive into the USB port.

IMPORTANT: Only connect memory devices to the USB port. Do not use it for charging external devices.

Installing the Thermostat Controller

1. Use a 1/16 in. (1.5 mm) Allen wrench or Johnson Controls® T-4000-119 Allen-Head Adjustment Tool (order
separately) to remove the security screw if it is installed on the top of the thermostat controller cover as
illustrated in Figure 2.
2. Pull the top edge of the cover and open the thermostat controller as illustrated in Figure 2.

IMPORTANT: The cover is not secured on the bottom. Be careful not to drop the cover.

IMPORTANT: If you are installing more than one thermostat controller, keep track of which cover attaches to
which base.

IMPORTANT: Use proper Electrostatic Discharge (ESD) precautions during installation and servicing to avoid
damage to the electronic circuits of the thermostat controller.

TEC3000 Series Proportional Fan Coil and Individual Zone Thermostat Controllers with Dehumidification
Capability Installation Instructions
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 Figure 2: Removing the Security Screw from the Thermostat Controller Cover
(shown without Occupancy Sensor) (Left) and Removing the Thermostat Controller Cover (Right)

FIG:thermostat cover
FIG:security screw

3. Align the thermostat controller mounting base on the wall with the security screw on the top and use the base
as a template to mark the two mounting hole locations.
Notes:
• If you need to install the thermostat controller on an electrical junction box, use
2-1/2 x 4 in. (63 x 101 mm) square boxes with mud ring covers and avoid smaller 1-1/2 x 4 in.
(38 x 101 mm) square or 3 x 2 in. (76 x 51 mm) boxes. This procedure ensures that you have enough
space for cabling, if needed.
• For surface-mounted applications, use durable mounting hardware, such as wall anchors, that cannot be
easily pulled out of the mounting surface.
4. Pull approximately 6 in. (152 mm) of wire from the wall and insert the wire through the center hole in the
thermostat controller mounting base. See Figure 3.
5. Secure the mounting base to the wall surface using two mounting screws (user supplied) as illustrated in
Figure 3.
Note: Be careful not to overtighten the mounting screws.

TEC3000 Series Proportional Fan Coil and Individual Zone Thermostat Controllers with Dehumidification
Capability Installation Instructions
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 Figure 3: Mounting Hole Locations, Dimensions, in. (mm) (Left) and
Securing the Thermostat Controller Mounting Base to the Wall (Right)

4-1/16
(103)

3-1/4
(83)

FIG:TEC Backplane2

FIG:TEC Backplane1
Wiring
When an existing thermostat controller is replaced, remove and label the wires to identify the terminal functions.

Risk of Electric Shock.

Disconnect the power supply before making electrical connections to avoid electric shock.

Risque de décharge électrique.

Débrancher l'alimentation avant de réaliser tout raccordement électrique afin d'éviter tout risque de décharge
électrique.

Risk of Property Damage.

Do not apply power to the system before checking all wiring connections. Short circuited or improperly connected
wires may result in permanent damage to the equipment.

Risque de dégâts matériels.

Ne pas mettre le système sous tension avant d'avoir vérifié tous les raccords de câblage. Des fils formant un
court-circuit ou connectés de façon incorrecte risquent d'endommager irrémédiablement l'équipement.

IMPORTANT: Make all wiring connections in accordance with local, national, and regional regulations. Do not
exceed the electrical ratings of the TEC3000 Series Thermostat Controller.

TEC3000 Series Proportional Fan Coil and Individual Zone Thermostat Controllers with Dehumidification
Capability Installation Instructions
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 IMPORTANT: Use proper ESD precautions during installation and servicing to avoid damage to the electronic
circuits of the thermostat controller.

To wire the thermostat controller:

1. Strip the ends of each wire 1/4 in. (6 mm) and connect them to the appropriate screw terminals as indicated in
Table 2 and Figure 7.
Note: For more details on wiring the MS/TP Communications Bus, refer to the TEC3000 Series and
Field-Selectable BACnet® MS/TP or N2 Networked Thermostat Controllers (LIT-12011956).
2. Carefully push any excess wire back into the wall.
Note: Seal the hole in the wall with fireproof material to prevent drafts from affecting the ambient temperature
readings.
3. Reattach the communication wires to the terminal block.
Note: If multiple wires are inserted into the terminals, be sure to properly twist the wires together before
inserting them into the terminal connectors.
4. Set the bus end-of-line (EOL) termination switch to the desired location on the TEC3620-00-000,
TEC3621-00-000, TEC3622-00-000, and TEC3623-00-000 models only.
The bus EOL termination switch allows you to designate the thermostat controller as the end of the Field
Controller (FC) Bus and N2 Bus. The default position is OFF. If the thermostat controller is at the end of a daisy
chain of devices on the FC Bus and N2 Bus, set the EOL switch to the ON position. See Figure 4.
Figure 4: EOL Switch Position (Left) and Installing the Thermostat Controller Cover (Right)
O O
N N
FIG:EOL_Swtch

EOL Switch EOL Switch

ON Position OFF Position

O
N
FIG:TEC Backplane2_EOL Switch

FIG:close thermostat cover

5. Reattach the thermostat controller cover to the mounting base (bottom side first).

IMPORTANT: Make sure you reattach the cover that corresponds to its correct base. The CPU board number
needs to match the base board number. Otherwise, an operation error occurs after you reattach a cover and
base that do not belong together (as shown in Figure 5). See Table 1 for TEC3000 model names and code
numbers.

TEC3000 Series Proportional Fan Coil and Individual Zone Thermostat Controllers with Dehumidification
Capability Installation Instructions
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 Figure 5: Error Code Indicating
Mismatched Boards Table 1: TEC3000 Model Names and Code Numbers
Name Code Number1 Name Code Number1
TEC3310 00 TEC3610 0A
TEC3311 01 TEC3611 0B
TEC3312 02 TEC3612 0C
TEC3313 03 TEC3613 0D
TEC3320 04 TEC3620 0E
TEC3321 05 TEC3621 0F
TEC3322 06 TEC3622 10
TEC3323 07 TEC3623 11
CPU Board Base Board
TEC3330 08 TEC3630 12
TEC3331 09 TEC3631 13

1. The two-character code number is listed within the error code to

indicate that the CPU board and base board do not belong together.
However, if the same code number appears as both the CPU board
and base board, there is no error. For example, if 0B is listed as the
CPU board and the base board, the model is the TEC3611.

6. Use a 1/16 in. (1.5 mm) Allen wrench or Figure 6: Installing the Security Screw from the
Johnson Controls T-4000-119 Allen-Head Adjustment Thermostat Controller Cover
Tool (order separately) to reinstall the security screw (Shown without Occupancy Sensor)
on the top of the thermostat controller cover.
7. Remove the protective plastic cover sheet from the
display.

IMPORTANT: If the display is dirty, gently wipe it

clean with isopropyl alcohol or ethyl alcohol. Do not
scrub hard as to avoid damaging the surface. Do not
use other cleaners such as water, ketones, and
aromatic solvents, since they may damage the
polarizer.

FIG:security screw

TEC3000 Series Proportional Fan Coil and Individual Zone Thermostat Controllers with Dehumidification
Capability Installation Instructions
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Table 2: Terminal Identification (See Figure 7 for Wiring Diagram)
Terminal Label Function
TEC3320, TEC3321, TEC3322, TEC3620, TEC3621, TEC3622,
TEC3323, Proportional FC/VAV TEC3623 Proportional FC/VAV
24 V 24 VAC hot from transformer
FAN H Fan high
FAN M Fan medium
FAN L Fan low and fan on
AUX Auxiliary binary output
AUX Auxiliary power
COM1 24 VAC common from transformer
CLG Cooling command (configurable 0 to 10 V range)
NC No connection
HTG Heating command (configurable 0 to 10 V range)
COM 1 Common
VSF Variable speed fan command (configurable 0 to 10 V range)
BI2 Configurable binary input 2
BI1 Configurable binary input 1
COS Changeover sensor
R SEN Zone temperature sensor
NET+ Not connected Field bus+/N2+
NET- Not connected Field bus-/N2-
NET COM Not connected Isolated common for field bus

1. The common terminals, which do not include NET COM, are internally connected and can be used for
all inputs and outputs.

TEC3000 Series Proportional Fan Coil and Individual Zone Thermostat Controllers with Dehumidification
Capability Installation Instructions
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Note: Only one transformer is required for each TEC.
Figure 7: Proportional Wiring Diagram (See Table 2 for Terminal Identification)

NET COM

R SEN
COS
VSF
SupplyTemp SupplyTemp 24V
Thermistor Switch
COM

or
Zone Temp
Thermistor
24 V
FIG:Model 2 Wiring_output

EC Motor Vin
Common

TEC3000 Series Proportional Fan Coil and Individual Zone Thermostat Controllers with Dehumidification
Capability Installation Instructions
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Note: VAV and 2-pipe systems should connect their valve to the heating output.
Figure 8: Proportional 0 to 10 VDC Control (Pressure-Dependent VAV)

Proportional 0 to 10
VDC
Actuator

COS
COM

FIG:model_2_clng_only
Room Temperature Control Thermostat
(Minimum and Maximum Position HTG
Adjusted on Actuator)

Figure 9: Proportional 0 to 10 VDC Control

(Pressure-Dependent VAV with Changeover Sensor/Switch)
Changeover
Sensor Supply Air
Temperature Sensor

Proportional
Actuator 0 to 10
VDC

COS

FIG:model_2_htng_clng_chngvr
Room Temperature Control Thermostat 24V
(Minimum and Maximum Position HTG
Adjusted on Actuator)

Figure 10: Proportional 0 to 10 VDC Control

(Pressure-Dependent VAV with Changeover Sensor/Switch and Reheat)

Supply Air
Heating/Cooling Temperature Sensor
Proportional and On/Off
Actuator Duct Heater
C 1
0 to 10
VDC

Changeover
Sensor
COS
COM
FIG:model_2_htng_clng_chngvr_rht

24V
HTG
Room Temperature Control Thermostat AUX*
(Minimum and Maximum Position
AUX*
Adjusted on Actuator)
*The Reheat Installed parameter
must be set to True.

Note: Power to the AUX contact comes from the reheat coil.

TEC3000 Series Proportional Fan Coil and Individual Zone Thermostat Controllers with Dehumidification
Capability Installation Instructions
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Note: VAV and 2-pipe systems should connect their valve to the heating output.
Figure 11: Floating Control Two-Pipe Heating and Cooling Hydronic Valve Control Fan Coil Application

COS
COM
24V
HTG

0 to 10

FIG:model_2_htng_clng_hdrnc
VDC

Room Temperature
Control Thermostat

Figure 12: Floating Control Two-Pipe Heating and Cooling Hydronic Valve Control with Changeover Fan
Coil Application

COS
COM
24V
Optional Water HTG
Supply Sensor
Proportional
Heating/Cooling

FIG:model_2_htng_clng_hdrnc_chngvr
0 to 10
VDC
Valve

Room Temperature
Control Thermostat
Supply Water
Temperature Sensor

Figure 13: Proportional 0 to 10 VDC Control

(Two-Pipe and Four-Pipe Fan Coil Applications)

CLG HTG 24V COM

HTG 24V COM

Cooling
Valve FIG:model_2_proportional

Heating/Cooling Heating
Valve Valve

Two-Pipe Applications Four-Pipe Applications

Figure 14: AUX Contact Wiring

Hot
19 to 30 VAC
FIG:Aux Contact Wiring

AUX Contact

Load

TEC3000 Series Proportional Fan Coil and Individual Zone Thermostat Controllers with Dehumidification
Capability Installation Instructions
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 Figure 15: Binary Input Wiring
Dry Contact

FIG:Binary Input Wiring

BI1
Dry Contact Bi2

Setup and Adjustments

IMPORTANT: Table 10 provides a full list of TEC3000 menu settings. In the upcoming sections, step-by-step
instructions are included on how to access and adjust the more commonly used menus.

Overview
Figure 16 shows the thermostat controller home screen. You can customize it to show or hide various elements
from the occupant. See Table 3 for a listing of the touchscreen icons and Table 10 to identify the home screen
settings under the Display Settings. When screen customization is used in conjunction with a passcode, the
building owner can control which options the occupant can access and adjust.

IMPORTANT: If lockout levels are used, some icons are hidden. Table 4 provides details of these levels.

Figure 16: Thermostat Controller Home Screen

The humidity level appears on the home screen if there is a humidity sensor in the unit, or if the thermostat
controller has a network override written to it.
Customizing the Home Screen
Customizing the Home screen settings include:
• Brightness • Units • Time Zone • Date
• Enable Backlight • Time • Time Format • Date Format

You can also show or hide these items on the Home screen:
• Fan Button • Off Button • Alarm Indication • Date/Time
• Space Temperature • Hold Button • Occupancy Status
• Humidity • Setpoint • Unit Status

To customize the Home screen:

1. Press the Menu icon.
2. Press Display Settings.

TEC3000 Series Proportional Fan Coil and Individual Zone Thermostat Controllers with Dehumidification
Capability Installation Instructions
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3. Enable or disable elements of the home screen as appropriate for the building owner and occupants.
4. Set the passcode on the thermostat controller to prevent the occupants from changing settings that they should
not have access to change.
Touchscreen Icons
Table 3 describes the home screen touchable icons. Press and release a touchscreen icon to activate the TEC.
Additional touchable icons appear based on the menu, and those icons are also described in Table 3.
Table 3: Touchscreen Icons (Part 1 of 3)
Icon Icon Name Description
Displays the configuration screens where various settings may be adjusted.
Menu

Indicates that the thermostat controller has triggered an alarm.

Alarm

Unit Power Powers the thermostat controller on or off.

On Note: This icon disables all equipment control, but does not physically
power down the unit.

Off

Indicates that the thermostat controller detected a supervisory controller and

Network Communication both are online.

Increases or decreases a value depending on the configuration screen.

Arrow

Displays the current setpoint. Hold mode is enabled by pressing the button.
Run/Hold

Displays the current setpoint. Hold mode is not enabled.

No Hold/Hold

Displays the active setpoint. Hold mode is not enabled.

Hold/Hold

Proceeds to the next screen.

Right Arrow

TEC3000 Series Proportional Fan Coil and Individual Zone Thermostat Controllers with Dehumidification
Capability Installation Instructions
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Table 3: Touchscreen Icons (Part 2 of 3)
Icon Icon Name Description
Fan Overrides for Adjusts the fan override between On, Auto, and Quiet for single-speed fans.
Single-speed Fans

On

Auto

Quiet

Fan Overrides for Adjusts the fan override between On, Auto, and Quiet for variable-speed fans.
Variable-speed Fans

On

Auto

Quiet

Fan Overrides for Adjusts the fan override between Low, Medium, High, Auto, and Quiet for
Multi-speed Fans multi-speed fans.

Low

Medium

High

Auto

Quiet

Returns the display to the main home screen.

Home

Returns to the previous screen.

Back

Saves the current configuration and parameter settings.

Save

Deletes the scheduled event.

Delete

TEC3000 Series Proportional Fan Coil and Individual Zone Thermostat Controllers with Dehumidification
Capability Installation Instructions
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Table 3: Touchscreen Icons (Part 3 of 3)
Icon Icon Name Description
Clears the password entry on the keypad screen.
Clear

Indicates that the value is editable.

Wrench

Indicates that an event or schedule is programmed for a specific day of the

Checkmark week.

Indicates that an error has occurred.

Exclamation Point

User Lockout
You can select from three different levels of access at the local display to manage functionality through the
supervisory controller. This lockout is independent of any display or passcode settings. The existing temporary
occupancy capability is unaffected by this feature. User lockout hides the icons that are not operable. The lockout
levels are described inTable 4.
Table 4: User Lockout Levels
Lockout Level Capability
State 0 Allows full access to Home Screen Display Adjustments and icons (default).
State 1 Hides the Menu icon.
State 2 Only allows the screen to trigger temporary occupancy. Menu, Unit Power, the Up
and Down arrows, and Run/Hold are hidden.

Using the USB Port

The USB port allows you to quickly and easily load firmware upgrades, backup settings, and restore settings to the
TEC3000 by using a USB drive. The TEC3000 can recognize eight configuration files or firmware package files.
The USB drive format must be FAT or FAT32. The drive cannot be NTFS or USB 3.0. If you are upgrading firmware
or copying configuration files, you need the TEC3000 passcode, if it has been set up. Do not remove the USB drive
until the firmware upgrade is complete. The TEC3000 may restart and go offline to the NAE after a firmware
upgrade. The upgrade takes approximately three minutes.
Configurations are copied, except for the Communication mode. See Choosing the Communication Mode
(TEC3620-00-000, TEC3621-00-000, TEC3622-00-000, and TEC3623-00-000 Models) to configure each device.
Loading the Firmware
1. Ensure that the TEC screen is on.
2. Insert the USB drive into the right side of the TEC.
See Figure 1 for the USB port location.
3. Press the Menu icon.
4. Scroll down the menu and press Update.
5. Press Load Firmware.
6. Select the correct firmware version. The correct file name has the .pkg extension.
7. Press Confirm if you have the correct firmware version.
The firmware is loaded from the USB drive into the TEC3000 operating system. The TEC3000 locates the new
firmware only if the new firmware is on the root drive of the USB drive. See Troubleshooting if the firmware is
not loaded correctly.

TEC3000 Series Proportional Fan Coil and Individual Zone Thermostat Controllers with Dehumidification
Capability Installation Instructions
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8. Remove the USB drive from the TEC3000 controller when the update is complete.
The TEC3000 firmware update is complete when the TEC3000 restarts and returns to the home screen.
Backing Up the Settings
1. Ensure that the TEC screen is on.
2. Insert the USB drive into the right side of the TEC.
See Figure 1 for the USB port location.
3. Press the Menu icon.
4. Scroll down the menu and press Update.
5. Press Backup.
A message appears stating that the file is saved locally and on a USB drive.
6. Press Confirm to save locally and on USB.
The setting files are named based on the TEC3000 model name, date, and time stamp
(for example, TEC3311-00_2015-10-08T1). The files are saved locally and on the USB drive’s root directory.
See Troubleshooting if the settings are not backed up correctly.
7. After the settings are saved onto the USB drive, remove the USB drive from the TEC3000.
Restoring the Settings
1. Ensure that the TEC screen is on.
2. Insert the USB drive into the right side of the TEC.
See Figure 1 for the USB port location.
3. Press the Menu icon.
4. Press Update.
5. Press Restore.
6. Select Local Storage or the correct configuration file created from a previous backup operation.
The setting files are named based on the TEC3000 model name, date, and time stamp
(for example, TEC3311-00_2015-10-08T1). The files are saved locally and on the USB drive’s root directory.
7. Press Confirm if you have the correct file name.
The settings are loaded from the USB drive.
8. After the settings are loaded from the USB drive, remove the USB drive from the TEC3000.
Choosing the Communication Mode (TEC3620-00-000, TEC3621-00-000, TEC3622-00-000, and
TEC3623-00-000 Models)
1. Ensure the TEC screen is on.
2. Press the Menu icon.
3. Press Network Setup.
4. Press FC Comm Mode.

5. Select BACnet or N2 by pressing .

6. Proceed to Step 7 to perform BACnet communication and Step 15 to perform N2 communication.

7. Press to return to the previous screen.

TEC3000 Series Proportional Fan Coil and Individual Zone Thermostat Controllers with Dehumidification
Capability Installation Instructions
16
8. Press BACnet Instance ID.
9. Enter the unique BACnet instance ID through the keypad.
10. Press Save.

11. Press to return to the previous screen.

12. Press BACnet Address.
13. Enter the BACnet MS/TP address through the keypad.
14. Press Save.
15. After selecting N2 in Step 5, press Save.

16. Press to return to the previous screen.

17. Press N2 Address.
18. Enter the N2 address through the keypad.
19. Press Save.
Configuring the Thermostat Controller
Use the Menu icon on the home screen to access and change the basic operating parameters of the thermostat
controller. During normal operation, press the Menu icon once to access the following parameters:
• Faults Status • Display Settings • Equipment Setup • Controller Information
• Setpoints • Control Setup • System Status • Commissioning
• Schedule • Network Setup • Control Status • Update

Installer Configuration Menu

The thermostat controller comes from the factory with default settings for all configuration parameters. The
UI menu navigation and default settings are shown in Table 10. Before any outputs turn on, the controller must be
configured for the equipment connected. You need to start from the home screen to perform any of the following
tasks.
Screen Reset
The current screen returns to the home screen if the current screen is not touched for 3 minutes.
Selecting the Unit Type
There are three unit types. They are:
• 4-pipe—This unit type has both heating and cooling coils plus a supply fan. This configuration can also be used
on configurations that are heating or cooling only.
• 2-pipe—This unit type has a single set of pipes that can serve hot or chilled water plus a supply fan. The
Supply Temp Type allows for the connection of an analog sensor or an aquastat to a binary input. Based on the
water temperature or aquastat state, the unit controls heating or cooling.
• VAV—This unit type is designed for a pressure-dependent zone damper and the supply fan outputs are
disabled. The TEC senses the supply air temperature coming from the unit. The Supply Temp Type setting
allows for the connection of an analog sensor or binary duct thermostat. Based on the air temperature or duct
thermostat state, the zone damper controls for heating or cooling. The TEC does not control the unit delivering
the air. The logic needs to be part of another controller.
By default, the thermostat controller is configured for 4-pipe fan coil mode. To change to a 2-pipe or
Pressure-Dependent VAV mode:
1. Press the Menu icon.

TEC3000 Series Proportional Fan Coil and Individual Zone Thermostat Controllers with Dehumidification
Capability Installation Instructions
17
2. Press Equipment Setup.
3. Press General.
4. Press Unit Type and select 2-pipe, 4-pipe, or VAV.

5. Press to save and to return to the previous screen.

Note: Selecting VAV reboots the controller in order to apply the change.
Configuring the Supply Fan - Fan Coil Only
On fan coil units (2-pipe or 4-pipe), three different types of supply fans are supported. These are single-speed fans,
multi-speed fans (up to three discrete speeds), and VSF using a 0 to 10 V control signal and an optional binary on/
off command. Note that fan control is not available when in VAV mode. To select the fan type:
1. Press the Menu icon.
2. Press Equipment Setup.
3. Press Supply Fan.
4. Press Supply Fan Type and select Single Speed, Multi-Speed, or Variable Speed.

5. Press to save and to return to the previous screen.

For multi-speed fan control, you can adjust the point when the medium or high speed turns. The fan speed is based
on the load on the cooling/heating device, and is a percentage between 0 and 100. By default, the Med Speed On
Cmd is 33% and the High Speed On Cmd is 66%. When only two fan speeds are used, you must set the High
Speed On Cmd to 100% to disable the third speed and set the Med Speed On Cmd to 50%. To adjust these
values:
1. Press the Menu icon.
2. Press Equipment Setup.
3. Press Supply Fan.
4. Press Medium Speed On Cmd and adjust accordingly.
5. Press High Speed On Cmd and adjust accordingly.

6. Press to save and to return to the previous screen.

For VSF control, the output is configurable for any range between 0 V and 10 V. The parameters are Start Voltage,
Full Speed Voltage, and Minimum Command. Start Voltage is the voltage output at which the fan begins running,
and Full Speed Voltage is the voltage output at which the fan reaches full speed. Minimum Command is the
percentage of the range between the Start Voltage and the Full Speed Voltage. The fan does not go below the
minimum command when the fan is turned on. By default, the Start Voltage is 2 V, the Full Speed Voltage is 10 V,
and the Minimum Command is 20%.
When the variable speed fan is off, the FAN binary output is off and the voltage at the VSF output is 0 V. When the
fan turns on, the FAN binary output turns on and the voltage at the VSF output begins controlling the fan. When the
VSF is configured for reverse acting mode (Start Voltage is above Full Speed Voltage), the VSF output goes to the
lesser of 10 V and 1 V above the Start Voltage when the fan is turned off.
To configure the variable speed parameters:
1. Press the Menu icon.
2. Press Equipment Setup.
3. Press Supply Fan.

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4. Press Start Voltage and adjust accordingly.
5. Press Full Speed Voltage and adjust accordingly.
6. Press Minimum Command and adjust accordingly.

7. Press to save and to return to the previous screen.

Setting the Control Mode
The Control Mode informs the controller to either run in Cooling only, Heating only, or Automatic mode, based on
the temperature in the zone relative to the heating and cooling setpoints. Control Mode does not override
equipment lockouts or changeover. To set the Control Mode:
1. Press the Menu icon.
2. Press Control Setup.
3. Press General.
4. Press Control Mode and select Cooling, Heating, or Auto as desired.

5. Press to save and to return to the previous screen.

Setting the Fan Mode - Fan Coil Only
The Fan Mode informs the controller how to handle the fan. There are two options for fan configuration: a Fan
Mode available to the installer through the menu system, and a fan override available as an option to the end user
from the Fan icon on the home screen. See Customizing the Home Screen for information on enabling and
disabling end-user controls. The Fan Mode available to the installer is dependent on the fan type. The following
options are provided for single-and variable-speed fans:
• On—Fan is continuously on
• Auto—Fan cycles on demand with the controller entering cooling, heating, or dehumidification modes
• Smart—Fan cycles on demand with the controller entering cooling or heating modes during unoccupied
periods but is continuously running during occupied and standby periods
The following Fan Mode options are provided for multi-speed fans:
• Low—Fan is continuously on low
• Medium—Fan is continuously on medium
• High—Fan is continuously on high
• Auto—Fan cycles on demand with the controller entering cooling, heating, or dehumidification modes
• Smart—Fan cycles on demand with the controller entering cooling or heating modes during unoccupied
periods but is continuously running during occupied and standby periods
The Fan Override icon on the home screen is dependent on the fan type. The following options are provided for
single- and variable-speed fans:
• On—Overrides the fan to be continuously on
• Auto—Follows the behavior set as Fan Mode
• Quiet—Follows the behavior set as Fan Mode, but prevents the fan from ever going above minimum speed.
The Quiet option has no effect on equipment with single-speed fans
The following Fan Override options are provided for multi-speed fans:
• Low—Fan is continuously on low
• Medium—Fan is continuously on medium

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• High—Fan is continuously on high
• Auto—Follows the behavior set as Fan Mode
• Quiet—Follows the behavior set as Fan Mode, but prevents the fan from ever going above minimum speed
To set the Fan Mode:
1. Press the Menu icon.
2. Press Control Setup.
3. Press General.
4. Press Fan Mode and select On, Auto, or Smart.

5. Press to save and to return to the previous screen.

Configuring the Zone Space or Equipment Size
By default, the TEC3000 is configured to have a slower temperature response for larger zones with normal-sized
equipment. In installations with small zones and oversized equipment, set the Equipment Size parameter to
Oversized.
To set the Equipment Size parameter:
1. Press the Menu icon.
2. Press Control Setup.
3. Press Tuning.
4. Use the up and down arrows to navigate to Equipment Size.
5. Press Equipment Setup and select Oversized.

6. Press to save and to return to the previous screen.

Changeover
Pressure-Dependent VAV systems and 2-pipe fan coils require changeover detection in order to switch seasonal
operation between heating and cooling modes. The TEC supports the following methods for changeover:
automatic changeover using an analog sensor (thermistor), automatic changeover using a binary switch, or remote
changeover from a BAS and manual changeover.
For automatic changeover, a supply temperature sensor or switch must be connected to the COS input of the TEC.
Changeover Mode must be set to Auto, and Supply Temp Type must be set for Analog Sensor, Cooling N.C.
(cooling when switch is closed), or Heating N.C. (heating when switch is closed). When an analog sensor is used,
the changeover setpoint can be adjusted. The changeover logic applies a 10-degree Fahrenheit differential to the
setpoint. The system switches to cooling mode when the temperature drops below the changeover setpoint and
remains in cooling mode until the measured temperature has risen 10 degrees above the changeover setpoint.
To configure automatic changeover:
1. Press the Menu icon.
2. Press Equipment Setup.
3. Press Changeover.
4. Press Changeover Mode and select Auto.
5. Press Supply Temp Type and select Analog Sensor, Cooling N.C., or Heating N.C.
6. If using an Analog Supply Temp Sensor, press Supply Temp Type and adjust accordingly.

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7. Press to save and to return to the previous screen.
Additionally, the thermostat controller supports manual changeover. To configure manual changeover:
1. Press the Menu icon.
2. Press Equipment Setup.
3. Press Changeover.
4. Press Changeover Mode and select Heating or Cooling.

5. Press to save and to return to the previous screen.

You need to ensure that the Supply Temp type is set to Analog Sensor. The Changeover Mode is also exposed to
the BAS through the CGOVR-MODE and can be commanded from the BAS.
On 2-pipe/VAV systems without an automatic changeover, or on 4-pipe systems, you can use COS as a
monitor-only point for reading an analog sensor. By setting the controller in 4-pipe mode, or selecting Heating or
Cooling for Changeover Mode, the controller defaults to monitor-only mode for the COS and exposes the value to
the network as the supply temperature.
Dehumidification Control - Fan Coil Only
The TEC3000 controller support dehumidification control on fan coil devices under three configurations:
• 4-pipe fan coil
• 4-pipe fan coil with reheat
• 2-pipe fan coil (with changeover in cooling mode) with reheat
For optimal dehumidification performance, a 4-pipe unit with floating/incremental or 0 to 10 V control and a
multi-speed or variable-speed fan is recommended.
Dehumidification operates when the zone humidity increases above the zone humidity setpoint and the controller is
in the Idle or Cooling state. Dehumidification does not operate during heating and stops if the zone temperature
drops below the heating setpoint. When dehumidification is active, the cooling device controls to the humidity
setpoint, and the heating device reheats the zone in order to keep the temperature at the cooling setpoint. While in
the dehumidification mode, a multi-speed or variable-speed fan runs at the lowest possible speed to maximize
condensation and moisture removal across the cooling coil.
To enable dehumidification control:
1. Press the Menu icon.
2. Press Control Setup.
3. Press General.
4. Press Dehum Enable and select Yes.

5. Press to save and to return to the previous screen.

This point is also exposed to the BAS through the point DEHUM-EN.
To adjust the dehumidification setpoint:
1. Press the Menu icon.
2. Press Setpoints.
3. Press Dehumidification and adjust accordingly.

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4. Press to save and to return to the previous screen.
This point is also exposed to the BAS through the point DEHUM-SP.
Temperature Setpoints
The thermostat controller provides a flexible setpoint configuration to give power to the building owner while being
easy to use by the occupant. In addition to a simple up/down offset adjustment on the home screen for the
occupant, there are six temperature setpoints on the TEC. The six temperature setpoints are Cooling and Heating
setpoints for Occupied, Unoccupied, and Standby modes. To set these setpoints:
1. Press the Menu icon.
2. Press Setpoints.
3. Select the setpoint to adjust and change as desired.

4. Press to save and to return to the previous screen.

Note: The TEC enforces a 2-degree deadband between heating and cooling setpoints. If a setpoint violates this
standard (for example, cooling setpoint is set to 70 with a heating setpoint already set to 70), the opposing setpoint
is modified to comply with this deadband (in the previous example, the heating setpoint would automatically
change to 68).
The occupant has access to an up/down adjustment from the home screen. This adjustment applies a fixed offset
(+/-) to the currently active setpoint, and this offset holds until the occupancy state of the controller changes. If the
user taps the setpoint on the home screen, the icon inverts and displays white text on a black icon. The offset is
held throughout all occupancy periods. For example, if the TEC is cooling in Occupied mode to an occupied cooling
setpoint of 72 and you raise the setpoint 2 degrees to 74 from the home screen and then select hold, then the +2
degree offset persists through an occupancy change. If the occupancy then changes to unoccupied, with a setpoint
of 80 degrees, the effective setpoint is 82 degrees. This allows the occupant to have a small amount of control over
raising or lowering the temperature, but the building owner can still set back setpoints during standby and
unoccupied periods. When the setpoint is in Hold mode, pressing the icon again releases the hold and immediately
sets the setpoint offset back to 0.
When the TEC is in Min/Max mode (Setpoints/Occ Setpoint Select are equal to Min and Max Setpoint), the TEC
rejects any attempts to change the present value outside of the valid range. If the present value is outside of the
valid range (for example, if the Occ Setpoint Select is switched from Setpoint Offset to Min and Max Setpoint), the
present value is reset to be in the center of the valid range.
The four modes of setpoint operation are described in.Table 5.
Table 5: Setpoint Operation
Mode of Setpoint Details
Operation
Occ Setpoint Select = This is the default mode and the original mode of operation that the TEC was released with
Setpoint Offset and (the next three modes are new). In this mode, the TEC has a heating setpoint and a cooling
Heat Cool Setpoint Mode = setpoint. There is a common Setpoint Offset (warmer/cooler adjust) that is applied to each
Individual Setpoints setpoint simultaneously. The range of setpoint adjustment is two-fold:
• There are large constant ranges bounding the individual heating and cooling setpoints.
• There is also a smaller configurable range limit set to the Setpoint Offset point (Control
Setup > General > Max Setpoint Offset).
Occ Setpoint Select = Min In this mode, the TEC has a heating setpoint and a cooling setpoint. Each setpoint has a
and Max Setpoints and configurable range (Setpoints > Min Cooling Setpoint, Max Cooling Setpoint, Min
Heat Cool Setpoint Mode = Heating Setpoint, and Max Heating Setpoint). The configurable range values are bounded
Individual Setpoints by the larger constant bounds used in Setpoint Offset mode and are constrained in the
following manner: Min must be below Max and Heating must be below Cooling, so in order
from least to greatest, the values are: Min Heating Setpoint, Max Heating Setpoint, Min
Cooling Setpoint, and Max Cooling Setpoint.

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Table 5: Setpoint Operation
Mode of Setpoint Details
Operation
Occ Setpoint Select = In this mode, the TEC has one setpoint, Common Setpoint, for heating and cooling. There is
Setpoint Offset and also a common Setpoint Offset (warmer/cooler adjust) that is only applied to Common
Heat Cool Setpoint Mode = Setpoint. Otherwise, this setting works the same as when Occ Setpoint Select = Setpoint
Common Setpoint Offset and Heat Cool Setpoint Mode = Individual Setpoints.
Occ Setpoint Select = Min In this mode, the TEC has one setpoint, Common Setpoint, for heating and cooling. There is
and Max Setpoints and a configurable range for Common Setpoint, Min Setpoint, and Max Setpoint.
Heat Cool Setpoint Mode =
Common Setpoint

Configuring Occupancy
The TEC3000 controller supports a wide variety of occupancy sources to adapt to nearly any application.
• Local stand-alone weekly scheduler
• Remote schedule from BAS
• Occupancy sensor (internal or remote)
• Occupancy binary input (configurable)
• Manual occupancy override
• Temporary occupancy (by interacting with screen while unoccupied)
• Temporary occupancy binary input
Occupancy is determined using a top-down decision matrix as shown in Table 6.
Enumerations may not match the TEC3000 Series On/Off or Floating Fan Coil and Individual Zone Thermostat
Controllers with Dehumidification Capability Installation Instructions (Part No. 24-10787-6), TEC3000 Series
Proportional Fan Coil and Individual Zone Thermostat Controllers with Dehumidification Capability Installation
Instructions (Part No. 24-10788-0), TEC3000 Series Single- or Two-Stage Economizer Thermostat Controllers
Installation Instructions (Part No. 24-10789-5), and TEC3000 Series Field-Selectable BACnet MS/TP or N2
Networked Thermostat Controllers Technical Bulletin (LIT-12011956) for NAE releases prior to 7.x.

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Table 6: Occupancy Determination
Sequence of Operation (Highest to Lowest Priority) Status Indicated
Manual Occupancy Temporary Occupancy Motion Effective Occupancy
Occupancy BI (BI1-S, Occupancy2, Schedule Sensor4 Occupancy Source
Mode BI2-S)1 3 (External or (EFF-OCC) (OCCSOURCE-S)
(OCCOVRD Schedule)
-MODE) (OCC-
CONFIG,
NET-OCC)
Occupied – – – – Occupied- Occ Override
Override
Unoccupied Unoccupied-
Override
No Override Closed1 Occupied Occupancy BI

Open1 Unoccupied
Not True2 NOT Temp Temp Occ
Configured1 Occupied Occupancy

True3 NOT Temp Temp Occ BI

Occupied Occupancy
False Occupied True Occupied Occupancy Sensor
False Standby
Disabled Occupied Occupancy Schedule
Unoccupied – Unoccupied
Standby Standby
Not Set 5 True Occupied Occupancy Sensor
False Unoccupied
Disabled Occupied Occupancy Schedule

1. Not Configured means that neither BI1 Config nor BI2 Config is set to Occupancy BI. Open and Closed refer to the current
state of the BI when configured as Occupancy.
2. True is triggered by interacting with the screen during a scheduled unoccupied period. A value of True can only occur when
the schedule is not Occupied.
3. When triggered by a BI configured for Temp Occ, the input is ignored when the schedule is Occupied, the Manual
Occupancy Mode is not No Override, or an Occupancy BI is configured.
4. Built-in occupancy sensing (PIR) or EI configured for Motion NO or Motion NC.
5. Not Set occurs when no events are scheduled through the local scheduler, or the schedule source is set to Schedule and
the Schedule is writing Not Set as the schedule.

Selecting Schedule Source

Scheduling
The TEC3000 thermostat controller can operate as a stand-alone unit with an internal schedule or scheduled with
an external schedule. The OCC-CONFIG object sets the method used for scheduling.
If the OCC-CONFIG is set to External, the NET-OCC object is used to control the unit externally.
If the OCC-CONFIG is set to Schedule, the internal schedule commands the LOCAL-OCC object, which sets the
Occupancy Schedule command.
Note: If you do not have a schedule in the Schedule object and you have the OCC-CONFIG set to Schedule, you
can control the unit with the LOCAL-OCC object externally; however, we do not recommend this method.
See Table 7 for scheduling information.

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Once the Occupancy Schedule command is set, the effective occupancy is determined by settings shown in the
Occupancy Determination table. See Table 6.

Table 7: BAS Objects for Scheduling

BAS Objects for Scheduling
OCC-CONFIG LOCAL-OCC NET-OCC Occupancy Schedule
(Commanded by Command1
Internal Schedule)
External Any State Occupied Occupied
(Internal Schedule in
Unoccupied Unoccupied
Control)
Standby Standby
Not Set Not Set
Schedule Occupied Not Applicable Occupied
Unoccupied Unoccupied
Standby Standby
Not Set Not Set

1. The effective occupancy can be affected by other factors listed in Table 6.

The occupancy schedule comes from either the weekly scheduler built into the TEC or as an input from the BAS.
The Schedule Source must be selected to tell the controller where to read the occupancy source from. To select
the schedule source:
1. Press the Menu icon.
2. Press Schedule.
3. Press Schedule Options.
4. Press Schedule Source and select Schedule (Local) or External (BAS).

5. Press to save and to return to the previous screen.

This option is also exposed to the BAS through the point OCC-CONFIG. If BAS is configured as the occupancy
source, map the point NET-OCC in and write to that point to control the schedule remotely. If the supervisor goes
offline (as identified by the network icon going away on the home screen of the TEC), the control logic
automatically falls back to the local schedule as the occupancy source. If that schedule is not set, the default
occupancy is continuously occupied.
Setting the Local Schedule
A weekly occupancy schedule with up to four occupancy events for each day can be set locally on the TEC and
operate independently of a supervisor. To set the schedule:
1. See Selecting Schedule Source to ensure the schedule source is set to Local.
2. Press the Menu icon.
3. Press Schedule.
4. Press Set Schedule.
5. Select the days to which the schedule should apply. Note that if events are already set for the selected days,
they appear in the corresponding event box. If any events conflict between selected days, an asterisk appears
in the event box. See Figure 17.
6. Select the event to be set. See Figure 18.

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7. Set the Occupancy to Not Set, Occupied, Unoccupied, or Standby and press Save.

IMPORTANT: Internally, the TEC 3000 uses a BACnet schedule where daily schedules are independent of the
previous and next days. The default occupancy of the TEC3000 from the factory is set to Occupied. As a result,
a daily event at 12:00 AM must be scheduled if you do not want the controller to transition to Occupied Mode at
midnight.

Figure 17: Selecting the Days (Left) and Selecting the Event (Right)

Figure 18: Setting the Room Occupancy (Left) and Setting the Occupancy Mode (Right)

8. Set the time to the time at which the event should occur and press Save.
Figure 19: Setting the Event Time (Left) and Viewing the Event Time (Right)

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9. Press Save to save the event and press the Return icon to return to the main scheduler screen.
Figure 20: Returning to the Main Menu

10. Press to save and to return to the previous screen.

Overriding the Occupancy Mode
The TEC supports a manual override of all other schedule sources (for example, Schedule, Occupancy BI, and
temporary occupancy). To override the Occupancy Mode:
1. Press the Menu icon.
2. Press Schedule.
3. Press Schedule Options.
4. Press Manual Occupancy Mode and select Occupied, Unoccupied, or No Override.

5. Press to save and to return to the previous screen.

This option is also exposed to the BAS through the point OCCOVRD-MODE.
Enabling Optimal Start
The TEC supports an advanced optimal start algorithm. The algorithm works in conjunction with a local schedule to
pre-heat or pre-cool the zone before scheduled occupancy periods begin, in order to bring the zone to the desired
occupied setpoint when the scheduled occupancy period begins. Occupant comfort is ensured while automatically
minimizing energy usage. This algorithm creates a model of the zone being controlled and automatically
determines when to start the equipment before the scheduled transition to Occupied. The start time automatically
adjusts daily to minimize the time between reaching setpoint and entering Occupied state.
Note: Optimal Start does not work when the schedule source is set to External.
To enable this feature:
1. Press the Menu icon.
2. Press Schedule.
3. Press Schedule Options.
4. Press Optimal Start Enable and select Yes.

5. Press to save and to return to the previous screen.

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Enabling the Motion Sensor (TEC3x21-00-000, TEC3x23-00-000 Models)
By default on models with integral motion sensing capability, the motion sensor is enabled with a default timeout of
15 minutes from the last detection of motion in the zone. On models without an integrated sensor, the default
timeout is still 15 minutes, but it only is applied when one of the two configurable binary inputs is set to be a motion
sensor (see Configurable Binary Inputs for information on configuring the binary inputs). To disable motion sensing
capabilities, set the Motion Sensor Timeout to 0 minutes. See Table 6 to view the available setpoints. See Table 10
for the setpoint values. To adjust the motion sensor timeout:
1. Press the Menu icon.
2. Press Schedule.
3. Press Schedule Options.
4. Press Motion Sensor Timeout and adjust accordingly.

5. Press to save and to return to the previous screen.

PID/PRAC+ Automatic Control Tuning
The TEC3000 features advanced proportional-integral-derivative (PID) control algorithms to maximize control
performance while minimizing excessive cycling and wear on the equipment for all occupied and standby control.
Additionally, the PID features Johnson Controls proprietary PRAC+ (Pattern Recognition Adaptive Control)
automatic tuning, which continuously tunes the controller parameters to automatically optimize the control
performance to match the equipment and zone. By default, PRAC+ is enabled and immediately begins to tune. To
reset tuning at any time to the factory defaults:
1. Press the Menu icon.
2. Press Control Setup.
3. Press Tuning.
4. Press Reset PID Tuning and select Yes.

5. Press to save and to return to the previous screen.

PRAC+ automatic tuning can also be disabled. When disabled, the controller parameters remain at their last values
until automatic tuning is re-enabled. To disable automatic tuning:
1. Press the Menu icon.
2. Press Control Setup.
3. Press Tuning.
4. Press Temp Control Setup.
5. Select Manual PID Tuning.

6. Press to save and to return to the previous screen.

As a result of disabling PRAC+ Auto Tuning, you have access to different types of manual tuning that allows
modifications of tuning parameters listed under Control Setup > General in Table 10.
Table 8: TEC3000 Tuning Types
Tuning Type Description
Automatic PID Tuning Automatic tuning in an existing TEC3000

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Table 8: TEC3000 Tuning Types
Tuning Type Description
Deadband Override There is no deadband in use with proportional devices. This operates in the same way
as Automatic PID tuning.
Manual PID Tuning Manual tuning of Heating and Cooling PIDs. The manual tuning parameters are listed
under Control Setup > Tuning in Table 10.

Note: For more details on PID/PRAC+ Automatic Control Tuning, refer to the Controller Tool Help (LIT-12011147).
Configurable Binary Inputs
The thermostat controller supports up to two configurable binary inputs (BIs) that can be used to add additional
features to the system. Configurable Binary Inputs are accessed through Settings > Control Setup > Inputs. Both
BIs can be configured to support the following options:
• Disabled—Sets the binary input to an unused state. When disabled, you can use the binary input for
monitoring-only without affecting the thermostat functionality.
• Open Window—Sensor to shut down control if a window is opened. The controller disables control 60 seconds
after detecting an opened window.
• Open Door—Works in conjunction with the Motion NO/Motion NC sensor to control occupancy
• Fan Lock—Air Proof switch input to shut down control if no airflow is detected within 10 seconds of turning the
fan on. Fan Lock must be manually reset from the Faults menu.
• Service—Input from the equipment to display a service warning on the thermostat
• Dirty Filter—Input from the equipment to display a dirty filter fault on the thermostat
• Motion NC—External motion sensor with a closed contact output when no motion is detected
• Motion NO—External motion sensor with an open contact output when no motion is detected
• Temp Occ—Trigger to place controller into Temporary Occupancy mode
• Occupancy—Direct override of Occupied and Unoccupied
• Supply Fan Status—Input from the equipment to display a Supply Fan Fault. When Fan Alarm Action is set to
Shutdown and the Supply Fan Fault is active, the TEC3000 disables the fan, heating, and cooling. When the
Fan Alarm Action is set to Enable and the Supply Fan Fault is active, the TEC3000 allows the fan, heating, and
cooling to operate during the Supply Fan Fault.
Setting both BIs to the same function is supported for all except Occupancy, Fan Lock, Open Door, and Open
Window. If both BIs are set the same for those four, BI2 is ignored and only BI1 is used.
The Open Door option works in conjunction with a motion sensor, either built into the TEC or connected to another
BI configured for Motion NO/NC mode. When the door is open, motion detected by the sensor is ignored. Note that
opening the door does not stop an Occupied period started by the motion sensor prior to opening the door.
The polarity of the inputs are provided in Table 9.
Table 9: Input Polarities
BI Configuration Contact Open Contact Closed
Occupancy Unoccupied Occupied
Temp Occ No Trigger Active Temporary Occupancy Trigger1
Motion NO No Motion Detected, Standby Motion Detected, Occupied1
Motion NC Motion Detected, Occupied1 No Motion Detected, Standby
Dirty Filter Dirty Filter Alarm Inactive Dirty Filter Alarm1
Service Service Alarm Inactive Service Alarm1

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 Table 9: Input Polarities
BI Configuration Contact Open Contact Closed
Fan Lock No Airflow Airflow
Open Door Door Open, Unoccupied Door Closed, Occupied
Open Window Window Open, Control Shut Down Window Closed, Control Running
Supply Fan Status Supply Fan Off Supply Fan On

1. Configurations that support both BIs configured for the same feature of the action that occurs when either
of the BIs enter that state.

Aux Control
The TEC has an auxiliary output that can be configured to operate in a few different ways. The Aux Mode supports
seven different options:
• Not Used—Output is always off
• Occupied NO—Output is normally open, but closes when occupied
• Occupied NC—Output is normally closed, but opens when occupied
• Occupied Fan NO—Output is normally open, but is closed when occupied with the fan running
• Occupied Fan NC—Output is normally closed, but is open when occupied with the fan running
• On—Output is turned on (relay closed), used by a BAS to directly control the AUX output
• Off—Output is turned off (relay open), used by a BAS to directly control the AUX output
To set the Aux Mode:
1. Press the Menu icon.
2. Press Control Setup.
3. Press General.
4. Press Aux Mode and set accordingly.

5. Press to save and to return to the previous screen.

This option is also exposed to the BAS through the point AUX-MODE.
When the Reheat installed parameter is set to True, the Aux output is used for Reheat Output. The setting for the
Aux Mode is ignored when reheat is enabled.
Commissioning Mode
The thermostat controller has a built-in commissioning mode, which is designed to allow you to quickly test
equipment wiring and functionality. Commissioning mode temporarily disables the control logic, and allows you to
manually command any individual output. Commissioning is designed to be the last step of the installation process
after configuring the controller for the equipment being controlled, and the available options in commissioning
mode are dependent on the controller configuration. To enter commissioning mode:
1. Press the Menu icon.
2. Select Commissioning.
3. Confirm that the selection was intentional. (The control is overridden upon selecting Confirm).

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Individual outputs can be commanded through this interface. For binary outputs, the options are Off or On; for
analog outputs, they can be commanded from 0 to 100%. Whenever a control output is turned on, the fan is
engaged for safety purposes. To command an output from the Commissioning menu:
1. Select the output to command. Adjust the value to the desired output and press Save. The output immediately
changes to that value.
2. Restore the value to the original setting and press Save once again to complete testing that output.
Pressing the back icon from the main commissioning menu or allowing the menu system to time out and return to
the home screen ends commissioning and puts the control logic back in control of the outputs.
Sensor Priority
The TEC3000 supports various sources of sensor data for use in control or display, including internal sensors,
remote sensors (connected using an analog input), or network commanded sensors. The TEC uses the highest
priority connected input (network commands followed by remote sensors and then internal sensors) for control and
display. Not all sources are available for all sensors.
Network commands operate on a timeout basis. When a network point is written to by a supervisor, the point
becomes the highest priority for 15 minutes. If a new update is written within 15 minutes, the timer is restarted for
another 15 minutes.
Available Fault Diagnostics
• Supply Fan Faults—The TEC3000 supports a configurable Supply Fan Status feedback input that turns on
when the Supply Fan Status does not match the Supply Fan Command, and can be configured to disable
heating, cooling, and fan commands. The alarm delay is adjustable through the Fan Alarm delay setting. If the
delay is set to 0 or the binary input is not defined, this feature becomes disabled.
• Supply Fan Runtime—The TEC3000 supports setting runtime limits on the supply fan command. When the
limit is exceeded, an alarm turns on. This feature is intended to be used as a maintenance reminder. Setting
the runtime limit to 0 disables this feature.
• Supply Air Temperature Diagnostics—The TEC3000 supports diagnostics when you have a Supply Air
Temperature installed. The TEC3000 monitors the supply air. If you call for cooling or heating and the
temperature does not fall or rise by at least the supply air temperature alarm offset value within the supply air
temperature alarm delay, an alarm is generated. If the monitoring occurs while cooling, a cooling ineffective
alarm is generated. If the monitoring occurs while heating, a heating ineffective alarm is generated. If you set
the supply air temperature offset value set to 0, this alarm is disabled.
• Zone Temperature Alarm—When enabled, the user can set a low and high temperature alarm; and if the zone
temperature rises or falls below those limits, an alarm is generated.
• Trends—Built-in trends exist for many of the inputs and outputs for the TEC3000. These trends are viewable at
the TEC. The analog graph displays data in 15-minute increments over the previous 24 hours or a table with
the last 25 data points. Binary trends display 25 samples taken at every change of state.

TEC3000 Series Proportional Fan Coil and Individual Zone Thermostat Controllers with Dehumidification
Capability Installation Instructions
31
Menus and Submenus
In the following table, the * indicates that the menus depend on your configuration.
Table 10: Menus and Submenus (Part 1 of 8)
Level 1 Level 2 Level 3 Available Values1
(LCD Screen Name) (Default Values)
Setpoints Occ Cooling Setpoint 72°F (22°C) 55 to 85°F (13 to 30°C)
Occ Heating Setpoint 68°F (20°C) 55 to 85°F (13 to 30°C)
Unocc Cooling Setpoint 80ºF (27°C) 55 to 85°F (13 to 30°C)
Unocc Heating Setpoint 60°F (15°C) 55 to 85°F (13 to 30°C)
Stby Cooling Setpoint 74°F (23°C) 55 to 85°F (13 to 30°C)
Stby Heating Setpoint 66°F (19°C) 55 to 85°F (13 to 30°C)
Dehumidification* 50% RH 0 to 100% RH
*Dehumidification Enable = True
Occ Setpoint Select Setpoint Offset Min and Max Setpoint or Setpoint Offset
Heat Cool Setpoint Mode Individual Common Setpoint or Individual Setpoint
Setpoints
Max Heating Setpoint* 68°F (20°C) The range (in degrees) from the Min
Heating Setpoint temperature to the Min
Cooling Setpoint temperature minus 1°F
(0.55°C). (The cooling temperature
always needs to be 1°F [0.55°C]above
the heating temperature.)
*These values only appear when Heat
Cool Setpoint Mode == Individual
Setpoints and Occ Setpoint Select == Min
and Max Setpoint.
Min Heating Setpoint* 60°F (15°C) 45°F (7.22°C) to Max Heating Setpoint
*These values only appear when Heat
Cool Setpoint Mode == Individual
Setpoints and Occ Setpoint Select == Min
and Max Setpoint.
Max Cooling Setpoint* 80ºF (27°C) Min Cooling Setpoint to 100°F (37.77°C)
*These values only appear when Heat
Cool Setpoint Mode == Individual
Setpoints and Occ Setpoint Select == Min
and Max Setpoint.
Min Cooling Setpoint* 72°F (22°C) The range (in degrees) from the Max
Heating Setpoint temperature plus
1°F (0.55°C) to the Max Cooling Setpoint
temperature.
*These values only appear when Heat
Cool Setpoint Mode == Individual
Setpoints and Occ Setpoint Select == Min
and Max Setpoint.
Max Setpoint* 80ºF (27°C) Min Setpoint to 100°F (37.77°C)
*These values only appear when Heat
Cool Setpoint Mode == Common
Setpoint and Occ Setpoint Select == Min
and Max Setpoint.
Min Setpoint* 60°F (15°C) 45°F (7.22°C) to Max Setpoint
*These values only appear when Heat
Cool Setpoint Mode == Common
Setpoint and Occ Setpoint Select == Min
and Max Setpoint.

TEC3000 Series Proportional Fan Coil and Individual Zone Thermostat Controllers with Dehumidification
Capability Installation Instructions
32
Table 10: Menus and Submenus (Part 2 of 8)
Level 1 Level 2 Level 3 Available Values1
(LCD Screen Name) (Default Values)
Schedule Schedule Options
Set Schedule — See Scheduling
Optimal Start Enable No Yes or No
Temp Occ Duration 120 minutes 0 to 300 minutes
Motion Sensor Timeout 15 minutes 15 to 240 minutes
Manual Occupancy Mode No Override No Override, Occupied, Unoccupied
Schedule Source Local Local or BAS
Display Settings Passcode Enable No Yes or No
Passcode* NA 0000 to 9999
*Passcode Enable = Yes
Brightness Setting 8 0 to 10 (most dim to brightest)
Enable Backlight Timeout Yes Yes or No
Units IP IP or SI
Time N/A —
Time Zone Central All World Time Zones
Set Time Format 24 hour 24 hour or 12 hour
Date N/A —
Set Date Format YYYY-MM-DD YYYY-MM-DD, or Day, Month DD, YYYY,
or MM-DD-YYYY
Language English English, French, Spanish
Show Fan Icon Yes Yes or No
Show Temp Yes Yes or No
Show Humidity Yes Yes or No
Show Off Icon Yes Yes or No
Show Hold Icon Yes Yes or No
Show Setpoint Yes Yes or No
Show Alarms Yes Yes or No
Show Occ Status Yes Yes or No
Show Unit Status Yes Yes or No
Show Date/Time Yes Yes or No
Control Setup General
Control Mode Auto Auto, Cooling, or Heating
Unit Enable Enable Enable or Shutdown
Fan Mode* Smart On, Auto, and Smart for single- and
variable-speed fans. Low, Medium, High,
Auto, and Smart for multi-speed units.
* Fan Coil units only
Max Setpoint Offset 3 degrees 0 to 20 degrees (°F or °C based on Units
setting under Display Settings menu)
Fan On Delay* 30 seconds 0 to 120 seconds
* Fan coil units only

TEC3000 Series Proportional Fan Coil and Individual Zone Thermostat Controllers with Dehumidification
Capability Installation Instructions
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Table 10: Menus and Submenus (Part 3 of 8)
Level 1 Level 2 Level 3 Available Values1
(LCD Screen Name) (Default Values)
Control Setup Fan Off Delay* 30 seconds 0 to 120 seconds
(Cont) * Fan coil units only
Frost Protection Yes Yes or No
Dehumidification Enable* No Yes or No
* Fan coil units with humidity sensor
Aux Mode Not Used Not Used, Occupied NO, Occupied NC,
Occupied Fan NO, Occupied Fan NC, On,
Off
Load Shed Rate Limit 0.066°F 0 to 1°F (0 to 0.5°C)
Load Shed Adjust 4°F 0 to 8°F (0 to 4°C)
Fan Alarm Delay 0 seconds 0 to 300 seconds
Fan Alarm Action* Enable Enable or Shutdown
* Fan Alarm Delay > 0
Fan Alarm Reset* No Yes or No
* When Fan Alarm Delay is greater than 0
Fan Runtime Limit 0 hours 0 to 9,000 hours
Fan Runtime Reset* No Yes or No
* When Fan Runtime Limit is greater than
0
Supply Air Temperature Alarm Offset 0°F 0 to 10°F (0 to 5.5°C)
Supply Air Temperature Alarm Delay 300 seconds 300 to 3,600 seconds
(when Supply Air Temp Alarm Offset
is greater than 0)
Unocc Low Speed Fan Disable Enable or Disable
*When Fan Type = Multi-Speed Fan
(only available in versions 3.0.4 or
greater)
Inputs
BI1 Config Disabled Disabled, Open Window, Open Door, Fan
Lock, Service, Dirty Filter, Motion NC,
Motion NO, Temp Occ, Occupancy
BI2 Config Disabled Disabled, Open Window, Open Door, Fan
Lock, Service, Dirty Filter, Motion NC,
Motion NO, Temp Occ, Occupancy
Supply Temp Sensor* Nickel Nickel, Platinum, A99B, 2.25k ohm
negative temperature coefficient (NTC),
10k ohm NTC, 10k ohm NTC Type 3
* Analog and non-four pipe units
Supply Temp Offset* 0 degrees -5 to 5 degrees (°F or °C based on Units
setting under Display Settings menu)
* Analog Sensor
Zone Temp Sensor* Nickel Nickel, Platinum, A99B, 2.25k ohm NTC,
10k ohm NTC, 10k ohm NTC Type 3
* Analog Sensor
Zone Temp Sensor Offset 0 degrees -5 to 5 degrees (°F or °C based on Units
setting under Display Settings menu)
Humidity Offset 0% RH -15% to 15% RH
Reset Sensors False True or False
Zone Temp Alarm Enabled No Yes or No

TEC3000 Series Proportional Fan Coil and Individual Zone Thermostat Controllers with Dehumidification
Capability Installation Instructions
34
Table 10: Menus and Submenus (Part 4 of 8)
Level 1 Level 2 Level 3 Available Values1
(LCD Screen Name) (Default Values)
Control Setup Zone Temp Alarm Enabled No Yes or No
(Cont)
Zone Temp Low Limit 55°F 32 to 150°F (0 to 65.56°C)
Zone Temp High Limit 90°F 32 to 150°F (0 to 65.56°C)
Tuning
Temp Control Setup Automatic PID Automatic PID Tuning, Manual PID
Tuning Tuning, Deadband Override
Reset PID Tuning No Yes or No
Deadband* 0.7 to 1.5°F 1.0°F (-17.22 °C)
*Functionally, this is the PID deadband
when the Temp Control Setup is equal to
the Deadband Override or Manual PID
Tuning. When the Temp Control Setup
equals the On/Off Control, the Deadband
is used for the On/Off range of the stage
equipment. This parameter is hidden
when Temp Control Setup equals
Automatic PID Tuning.
Heat Prop Band* 160°F 5 to 10°F (-15 to -1.11°C)
*Values only appear when the Temp
control equals Manual PID Tuning.
Heat Integral Time* 729 seconds 300 to 1,600 seconds
*Values only appear when the Temp
control equals Manual PID Tuning.
Heat Process Range* 40°F 10 to 100°F (-12.22 to 37.77°C)
*Values only appear when the Temp
control equals Manual PID Tuning.
Heat Saturation Time* 600 seconds 60 to 900 seconds
*Values only appear when the Temp
control equals Manual PID Tuning.
Heat Time Constant* 720 seconds 360 to 1,440 seconds
*Values only appear when the Temp
control equals Manual PID Tuning.
Heat Process Dead Time* 72 seconds 20 to 120 seconds
*Values only appear when the Temp
control equals Manual PID Tuning.
Heat Period* 60 seconds 30 to 120 seconds
*Values only appear when the Temp
control equals Manual PID Tuning.
Cool Prop Band* 160°F 5 to 10°F (-15 to -1.11°C)
*Values only appear when the Temp
control equals Manual PID Tuning.
Cool Integral Time* 729 seconds 300 to 1,600 seconds
*Values only appear when the Temp
control equals Manual PID Tuning.
Cool Process Range* 40°F 10 to 100°F (-12.22 to 37.77°C)
*Values only appear when the Temp
control equals Manual PID Tuning.
Cool Saturation Time* 600 seconds 60 to 900 seconds
*Values only appear when the Temp
control equals Manual PID Tuning.

TEC3000 Series Proportional Fan Coil and Individual Zone Thermostat Controllers with Dehumidification
Capability Installation Instructions
35
Table 10: Menus and Submenus (Part 5 of 8)
Level 1 Level 2 Level 3 Available Values1
(LCD Screen Name) (Default Values)
Control Setup Cool Time Constant* 720 seconds 360 to 1,440 seconds
(Cont.) *Values only appear when the Temp
control equals Manual PID Tuning.
Cool Process Dead Time* 72 seconds 20 to 120 seconds
*Values only appear when the Temp
control equals Manual PID Tuning.
Cool Period* 60 seconds 30 to 120 seconds
*Values only appear when the Temp
control equals Manual PID Tuning.
Equipment Size Normal Normal or Oversized
Network Setup FC Comm Mode BACnet/MSTP BACnet/MSTP, N2
BACnet Instance ID* 1 0 to 4,914,302
* BACnet/MSTP communication mode
N2 Device Address* 4 1 to 255
* N2 communication mode
BACnet Device Address* 4 4 to 127
* BACnet/MSTP communication mode
MSTP Baud Rate* Auto Auto, 1200, 9600, 19200, 38400, 76800
* BACnet/MSTP communication mode
BACnet Encoding Type ISO 10646 ISO 10646 (UCS-2), ANSI X3.4
BACnet/MSTP Communication Mode (UCS-2) (US-ASCII)
Equipment Setup General
Unit Type 4-Pipe 2-Pipe, 4-Pipe, VAV
Valve Open Voltage 10 VDC 0 to 10 VDC
Valve Closed Voltage 0 VDC 0 to 10 VDC
Unoccupied Off Delay 10 minutes 0 to 10 minutes
Supply Fan
Supply Fan Type* Single-Speed Single-Speed, Multi-Speed,
Variable-Speed
*Fan coil units only
Start Voltage* 2 VDC 0 to 10 VDC
*Fan coil units only, variable speed fan
Full Speed Voltage* 10 VDC 0 to 10 VDC, proportional
*Fan coil units only, variable speed fan
Min Command* 20% 0 to 100%
*Fan coil units only, variable speed fan
Med Fan Speed On Cmd* 33% 0 to 100%
*Fan coil units only, multi-speed fan
High Fan Speed On Cmd* 66% 0 to 100%
*Fan coil units only, multi-speed fan
Reheat
Reheat Installed No Yes (True) or No (False)
Reheat Min Damper Position* 20% 0 to 100%
*VAV units with reheat installed
Reheat Fan Required* No Yes or No
*Fan coil units with reheat installed

TEC3000 Series Proportional Fan Coil and Individual Zone Thermostat Controllers with Dehumidification
Capability Installation Instructions
36
Table 10: Menus and Submenus (Part 6 of 8)
Level 1 Level 2 Level 3 Available Values1
(LCD Screen Name) (Default Values)
Equipment Setup Reheat Min On Time* 180 seconds 0 to 360 second
(Cont) * Reheat installed
Reheat/ Min Off Time* 180 seconds 0 to 360 seconds
* Reheat installed
Changeover
Changeover Mode* Auto Auto, Cooling, or Heating
* Non 4-Pipe units
Supply Temp Type* Analog Sensor Analog Sensor, Heating NC, Cooling NC
* Changeover Mode = Auto
Changeover Setpoint* 55°F 40 to 200°F (4 to 93°C)
* Supply temp type = analog sensor
Supply Temp Sensor* Nickel Nickel, Platinum, A99B, 2.25k ohm NTC,
10k ohm NTC, 10k ohm NTC Type 3
* Supply temp type = analog sensor
Supply Temp Offset* 0°F -5 to 5°F (-3 to 3°C)
* Supply temp type = analog sensor
Trend EFF-ZNT — -50 to 250°F (-45.56 to 121.11°C)
EFF-SETPOINT — 45 to 100°F (7.22 to 37.78°C)
EFF-ZNH — 0 to 100%RH
B1 Status — On or Off
B2 Status — On or Off
EFF-OAT — -50 to 250°F (-45.56 to 121.11°C)
EFF-SAT — -50 to 250°F (-45.56 to 121.11°C)
FANSPD-S — On or Off
HTG-O — 0 to 100%
CLG-O — 0 to 100%
System Status Occupancy Source Local Schedule Occupancy BI
Temp Occ BI
Temp Occ
Occ Override
Local Schedule
BAS Schedule
Occupancy Sensor

TEC3000 Series Proportional Fan Coil and Individual Zone Thermostat Controllers with Dehumidification
Capability Installation Instructions
37
Table 10: Menus and Submenus (Part 7 of 8)
Level 1 Level 2 Level 3 Available Values1
(LCD Screen Name) (Default Values)
System Status Unit Status Cooling System Fault
(Cont) Airflow Fault
Open Window
Control Off
Unreliable Temperature
Dehumidification
Idle
Cooling
Heating
Cooling Unavailable
Heating Unavailable
Cooling Unavailable due to Changeover
Cooling Unavailable due to OA Temp
Cooling Unavailable due to Control Mode
Heating Unavailable due to Changeover
Heating Unavailable due to OA Temp
Heating Unavailable due to Control Mode
Supply Air Temperature 75°F -50 to 250°F (-45 to 121°C)
Changeover State Supply Changeover Disabled
Temperature Cooling Mode
Unreliable Heating Mode
Supply Temperature Unreliable
Zone Temp Source Internal Sensor Unreliable
Internal Sensor
Remote Sensor
Network Override
Input Not Installed
Control Status Cooling % Command 0% 0 to 100%
Heating % Command 0% 0 to 100%
Reheat % Command 0% 0 to 100%
Cool Stage 1 Off On or Off
Heat Stage 1 Off On or Off
Reheat Stage 1 Off On or Off
Fan % Command 0% 0 to 100%
Fan On On or Off when Supply Fan Type =
Single-speed or Variable-speed
Off, Low, Medium, or High when Supply
Fan Type = Multi-speed
Controller Info Model Name TEC3x2x-xx —
Software Version x.x.x.xxxx —
Unit Name TECxxxxx —
Device Name — User-Supplied
Device Description TEC3000 —

TEC3000 Series Proportional Fan Coil and Individual Zone Thermostat Controllers with Dehumidification
Capability Installation Instructions
38
Table 10: Menus and Submenus (Part 8 of 8)
Level 1 Level 2 Level 3 Available Values1
(LCD Screen Name) (Default Values)
Commissioning Supply Air Temperature Display Current —
Temperature
Heat Command 0% 0 to 100%
Cool Command 0% 0 to 100%
Supply Fan No Yes or No
Aux No Yes or No
Update View Version x.x.x.xxxx Current Release of Software
Load Firmware — File list from USB drive
Restore* — File list from USB drive or local storage
*Configuration can be backed up to the
USB drive and restored to similar models
to expedite the commissioning process.
Backup* — File list from USB drive or local storage
*Configuration can be backed up to the
USB drive and restored to similar models
to expedite the commissioning process.

1. If the value is outside min/max limits, it is reassigned to the midpoint between min and max.

Troubleshooting
Table 11: Fault List (Part 1 of 3)
Faults Probable Causes Solutions
Remote Zone Temp Fail The External Zone Temperature sensor 1. Check the wiring of the sensor.
has been disconnected or has failed. 2. If intentionally disconnected, reset sensors
through the menu.
3. If the problem persists, order replacement
units and return the affected devices to
Johnson Controls under the RMA program.
Supply Temp Fail The External Supply Temperature 1. Check the wiring of the sensor.
sensor has been disconnected or has 2. If intentionally disconnected, result fault by
failed. entering the menu, enter Control Setup, and
select Inputs reset the sensors.
3. If the problem persists, order replacement
units and return the affected devices to
Johnson Controls under the RMA program.
Internal Sensor Fail An internal sensor has failed on the Order replacement units and return the affected
TEC. devices to Johnson Controls under the RMA
program.
Dehum Unavailable Dehumidification is unavailable 1. If the source of zone humidity was a BAS,
because the zone humidity sensor has check the BAS to ensure that it is still online
failed or the humidity reading is not and is providing the TEC with the humidity
reliable. reading. If removal of the BAS mapping was
intentional, reset the sensors through the
menu.
2. If the problem persists, order replacement
units and return the affected devices to
Johnson Controls under the RMA program.
Service Equipment connected to the BI Service the equipment by way of the
configured for a Service alarm is manufacturer's recommendation.
triggering the alarm.

TEC3000 Series Proportional Fan Coil and Individual Zone Thermostat Controllers with Dehumidification
Capability Installation Instructions
39
Table 11: Fault List (Part 2 of 3)
Faults Probable Causes Solutions
Dirty Filter Equipment connected to the BI Replace the filter in the equipment as explained in
configured for a Dirty Filter alarm is the manufacturer's instructions.
triggering the alarm.
Calibration Corrupt Factory calibration data is lost or is not Order replacement units and return the affected
installed. devices to Johnson Controls under the RMA
program.
Changeover Fail The Supply Temperature Sensor is not Follow the same steps as Supply Temp Fail
installed, has failed, or has been alarm.
disconnected and the TEC can no
longer detect changeover mode to cool
or heat.
Zone Temp Unreliable All sources of zone temperature are Order replacement units and return the affected
unreliable, including the onboard devices to Johnson Controls under the RMA
sensor. program.
Open Window The switch connected to the BI 1. Close the window to resume control.
configured for Open Window is sensing 2. Check sensor functionality with an ohmmeter,
that the window is opened, and control and verify the wiring to the TEC.
has shut down. 3. Order replacement units and return the
affected devices to Johnson Controls under
the RMA program.
Fan Lock The switch connected to the BI 1. Inspect equipment to ensure fan functions.
configured for Fan Lock did not sense 2. Check sensor functionality with an ohmmeter,
airflow within 10 seconds of starting the and verify wiring to the TEC.
fan, and control has been shut down. 3. Reset fault by entering the menu, selecting
Fault Status, and selecting the Fan Lock.
4. If problems persist, order replacement units
and return the affected devices to Johnson
Controls under the RMA program.
Humidity Unreliable The zone humidity reading was reliable 1. If the source of zone humidity was the
and has now failed. onboard sensor, contact Johnson Controls
product sales and support.
2. If the source of zone humidity was a BAS,
check the BAS to ensure that it is still online
and providing the TEC with the humidity
reading. If removal of the BAS mapping was
intentional, reset sensors through the menu.
Controller Fault The controller has detected an internal Order replacement units and return the affected
fault that it cannot recover. devices to Johnson Controls under the RMA
program.
An unknown error has prevented the Order replacement units and return the affected
controller from turning on. devices to Johnson Controls under the RMA
program.
Touchscreen Unavailable The touchscreen components have 1. Reboot the controller.
failed to initialize. 2. If problems persist, order replacement units
and return the affected devices to Johnson
Controls under the RMA program.
Board Mismatch The baseboard and CPU board are Match the baseboard to its corresponding CPU
paired incorrectly. An error message board. See Figure 5 for information on ensuring
appears on the TEC indicating the that you have the CPU board and base board
model number of the baseboard and paired correctly.
CPU board.

TEC3000 Series Proportional Fan Coil and Individual Zone Thermostat Controllers with Dehumidification
Capability Installation Instructions
40
Table 11: Fault List (Part 3 of 3)
Faults Probable Causes Solutions
Firmware Mismatch The previous upgrade has not 1. Upgrade the TEC3000 to the latest released
completed. version.
2. Upgrade the TEC3000 to the current version
again.
The previous downgrade has not Reboot the TEC3000 to clear the fault.
completed because the previous
version is no longer supported.
USB Malfunction A USB drive has malfunctioned and 1. Attempt to insert and use the USB drive
drawn more than the maximum allowed again.
current. 2. Try a new USB drive.
3. If problems persist, order replacement units
and return the affected devices to Johnson
Controls under the RMA program.
Supply Fan Runtime Limit The Supply Fan Runtime has exceeded 1. Service the Supply Fan.
Extended the configured Supply Fan Runtime 2. Reset the Supply Fan runtime.
Limit.
Heating Ineffective The Supply Air Temperature has not Verify that the heating elements on the rooftop
increased above the configured Supply are functioning properly.
Air Temperature Alarm Offset while
heating has been active for at least the
Supply Air Temperature Alarm Delay.
Cooling Ineffective The Supply Air Temperature has not Verify that the cooling elements on the rooftop are
decreased below the configured Supply functioning properly.
Air Temperature Alarm Offset while
cooling has been active for at least the
Supply Air Temperature Alarm Delay.
Supply Fan Fault The Supply Fan Status configured for 1. Verify that the Supply Fan is operating when
either BI1 or BI2 has not proved within turned on.
the configured Fan Alarm Delay. 2. Verify that the Supply Fan Status wiring is
connected correctly.
Zone Temperature Too Cold The Zone Temperature has decreased Verify that the TEC and the RTU heating are
below the configured Zone Temp Low enabled and functioning.
Limit.
Zone Temperature Too Hot The Zone Temperature has increased Verify that the TEC and the RTU cooling are
above the configured Zone Temp High enabled and functioning.
Limit.

TEC3000 Series Proportional Fan Coil and Individual Zone Thermostat Controllers with Dehumidification
Capability Installation Instructions
41
Table 12: Troubleshooting Details1 (Part 1 of 2)
Symptom Probable Causes Solutions
The controller displays Idle with a Unit The 2-pipe fan coil/VAV system does 1. Check the wiring of the supply
Status of Cooling Unavailable due to not have a changeover sensor and temperature sensor or switch.
Changeover despite being above switch connected, or the sensor/switch 2. Verify that the changeover is set up
cooling setpoint, or with a status of has failed. correctly for the type of sensor
Heating Unavailable due to attached (sensor or switch).
Changeover despite being below the
setpoint. The changeover temperature is 1. Verify that the supply is not in
sensing a hot supply, but the controller heating mode. If it is, nothing can
is requesting cooling. be done from the TEC.
2. Check the wiring of the supply
temperature sensor or switch.
3. Check the placement of the supply
temperature sensor or switch.
4. Verify that the changeover is set up
correctly for the type of sensor
attached (sensor or switch).
Changeover temperature is sensing a 1. Verify that the supply is not in
cold supply, but the controller is cooling mode. If it is, nothing can
requesting heating. be done from the TEC.
2. Check the wiring of the supply
temperature sensor or switch.
3. Check the placement of supply
temperature sensor or switch.
4. Verify that the changeover is set up
correctly for the type of sensor
attached (sensor or switch).
The controller displays Idle with a Unit The Control Mode is set to Cooling Change the Control Mode to Auto or
Status of Cooling Unavailable due to Mode, but the controller is requesting Heating.
Control Mode despite being above heating.
cooling setpoint, or with a status of
The Control Mode is set to Heating Change the Control Mode to Auto or
Heating Unavailable due to Control
Mode, but the controller is requesting Cooling.
Mode despite being below the
cooling.
setpoint.
The controller provides an error when The firmware on the USB drive is Please use firmware version 3.0.2.xxxx
trying to upgrade firmware. below the minimum required version. or higher.
Error code 1025. A reboot is required to clear the
Firmware Mismatch fault that occurs.
The TEC3000 zone temperature does The TEC3000 is configured by default Select Control Setup >Tuning >
not change fast enough compared to for larger spaces with normal-sized Equipment Size > Oversized.
the measured zone temperature from a equipment when a proportional device
verification device (a calibrated is active.
sensor).
The zone space temperature increases The heating and cooling equipment are Decrease the Unoccupied Off Delay
or decreases too much when the unit is too big for the unoccupied space. parameter from 10 minutes to a more
active in unoccupied mode. appropriate time for the equipment
configuration.
The controller provides an error when The USB drive is defective. Try a different USB drive.
trying to back up settings.
The controller provides an error when The USB drive is defective. Try a different USB drive.
trying to restore settings from a
The Restore file is corrupt. Try restoring a different backup file.
backup.
The Restore file is from an Ensure that the backup file being
incompatible model TEC. restored was from the same model
TEC.

TEC3000 Series Proportional Fan Coil and Individual Zone Thermostat Controllers with Dehumidification
Capability Installation Instructions
42
Table 12: Troubleshooting Details1 (Part 2 of 2)
Symptom Probable Causes Solutions
The controller is unable to access a The drive is formatted as NTFS or Reformat the USB drive, or try a
USB drive. another unsupported format. The TEC different USB drive with a supported
supports FAT and FAT32 formats only. format.
The USB drive is defective. Try a different USB drive.
The controller displays Board The I/O board that the display board is Attach the display board to the correct
Mismatch. currently attached to does not match I/O board.
the one that initially shipped with the
display board.
A hardware failure is causing the two Order replacement units and return the
boards to incorrectly identify affected devices to Johnson Controls
themselves. under the RMA program.
The controller displays Controller An internal fault was detected and the Order replacement units and return the
Fault. controller was unable to recover. affected devices to Johnson Controls
under the RMA program.
The Bell icon is displayed on the TEC The fault has been detected on the See Table 11 for TEC fault causes and
home page. TEC. resolution.
Partial Restore Complete is displayed Not all of the items in the backup file 1. Create a Backup file on a USB
when trying to restore settings from a have been restored. This error can be drive for the TEC that is showing
backup file. caused by a value being out of the the issue.
minimum or maximum range in the 2. Edit the backup file created in the
backup file. It may also occur if there previous step on a PC to reflect the
are inconsistencies in the reliability of a desired settings.
setting in the backup file and on the 3. Verify that the modified values are
TEC device. within minimum and maximum
range in the backup file.
4. Restore the settings from the newly
edited backup file on the TEC.
The temperature displayed is lower Cold air drafts are entering the back of Seal any holes behind the TEC to
than the actual room temperature. the TEC. reduce drafts.
Air is being forced through the TEC Move the location of the TEC or
from a nearby vent. change the venting to prevent air from
being forced through the TEC.
The Online icon does not appear for a There is improper field bus wiring. Refer to the MS/TP Communications
networked controller. Bus Technical Bulletin (LIT-12011034).
Some icons are hidden. Lockout levels are used or the icons See Table 4 for lockout levels and
are hidden due to the display settings. access details.

1. For common MS/TP troubleshooting information, refer to the MS/TP Communications Bus Technical Bulletin
(LIT-12011034).

Repair Information
If the TEC3000 Series Thermostat Controller fails to operate within its specifications, replace the unit. For a
replacement thermostat controller, contact the nearest Johnson Controls representative.
Technical Specifications
TEC3000 Series Proportional Fan Coil and Individual Zone Thermostat Controllers with
Dehumidification Capability (Part 1 of 2 )
Power Requirements 19 to 30 VAC, 50/60 Hz, 4 VA at 24 VAC nominal, Class 2 or
safety extra-low voltage (SELV)
USB Port Power Rating 120 to 250 mA current draw supported
Analog Output Rating 0 to 10 VDC into 2k ohm resistance (minimum)
Fan Relay Output Rating 19 to 30 VAC, 1.0 A maximum, 15 mA minimum, 3.0 A in-rush

TEC3000 Series Proportional Fan Coil and Individual Zone Thermostat Controllers with Dehumidification
Capability Installation Instructions
43
TEC3000 Series Proportional Fan Coil and Individual Zone Thermostat Controllers with
Dehumidification Capability (Part 2 of 2 )
Auxiliary Output Rating/Triac 19 to 30 VAC, 1.0 A maximum, 15 mA minimum, 3.0 A in-rush
Output
Binary Inputs Dry contact across terminal COM to terminals BI1, BI2, or COS
Analog Inputs Nickel, platinum, A99B, 2.25k ohm NTC, 10k ohm NTC, 10k ohm NTC Type 3 across
terminal COM to terminals R SEN or COS
Temperature Sensor Type Local 1k ohm platinum sensor
Wire Size 18 AWG (1.0 mm diameter) maximum, 22 AWG (0.6 mm diameter) recommended
MS/TP Network Guidelines Up to 100 devices maximum for each Network Automation Engine (NAE);
4,000 ft (1,219 m) maximum cable length. Refer to the MS/TP Technical Bulletin for
the Metasys, FX, or Verasys system installed.
Temperature Backlit Display -40.0°F/-40.0°C to 122.0°F/50.0°C in 0.5° increments
Range
Heating Control 40.0°F/4.5°C to 90.0°F/32.0°C
Cooling Control 54.0°F/12.0°C to 100.0°F/38.0°C
Accuracy Temperature ±0.9F°/±0.5C° at 70.0°F/21.0°C typical calibrated
Humidity ±5% RH from 20 to 80% RH at 50 to 90°F (10 to 32°C)
Minimum Deadband 2F°/1C° between heating and cooling
Occupancy Sensor Motion Minimum of 94 angular degrees up to a distance of 15 ft (4.6 m);
Detection (Occupancy Sensing based on a clear line of sight
Models)
Ambient Operating 32 to 122°F (0 to 50°C); 95% RH maximum, noncondensing
Conditions
Storage -22 to 122°F (-30 to 50°C); 95% RH maximum, noncondensing
Compliance BACnet BACnet Testing Laboratories™ (BTL) 135-2001 Listed BACnet Application Specific
International Controller (B-ASC)
United States UL Listed, File E27734, CCN XAPX, Under UL60730
FCC Compliant to CFR 47, Part 15, Subpart B, Class B
Canada UL Listed, File E27734, CCN XAPX7, Under E60730
Industry Canada, ICES-003
Europe CE Mark – Johnson Controls declares that this product is in compliance
with the essential requirements and other relevant provisions of the EMC Directive
and the RoHS Directive.
Australia and RCM Mark, Australia/NZ Emissions Compliant
New Zealand
Shipping Models without 0.75 lb (0.34 kg)
Weight Occupancy
Sensor
Models with 0.77 lb (0.35 kg)
Occupancy
Sensor
The performance specifications are nominal and conform to acceptable industry standards. For application at conditions beyond these
specifications, consult the local Johnson Controls office. Johnson Controls shall not be liable for damages resulting from misapplication or
misuse of its products.

TEC3000 Series Proportional Fan Coil and Individual Zone Thermostat Controllers with Dehumidification
Capability Installation Instructions
44
European Single Point of Contact: NA/SA Single Point of Contact: APAC Single Point of Contact:
JOHNSON CONTROLS JOHNSON CONTROLS JOHNSON CONTROLS
WESTENDHOF 3 507 E MICHIGAN ST C/O CONTROLS PRODUCT MANAGEMENT
45143 ESSEN MILWAUKEE WI 53202 NO. 22 BLOCK D NEW DISTRICT
GERMANY USA WUXI JIANGSU PROVINCE 214142
CHINA

Building Technologies & Solutions

507 E. Michigan Street, Milwaukee, WI 53202
Metasys® and Johnson Controls® are registered trademarks of Johnson Controls.
All other marks herein are the marks of their respective owners. © 2018 Johnson Controls.

TEC3000 Series Proportional Fan Coil and Individual Zone Thermostat Controllers with Dehumidification
Capability Installation Instructions
Published in U.S.A. 45 www.johnsoncontrols.com