WORK ORDER FORM

Technical Operation Department

Customer Technical Support Maintenance
PT. Eka Mas Republik
Graha FIM, Jl. Teuku Cik Ditiro No. 37
Menteng, Jakarta Pusat 10310

Work Order Information Customer Information

No. WO 3920565 Customer ID C2047005

BAST Number Name Mei Atin
WO Date 25 Januari 2024 SA Date 15 Oktober 2023
Appt. Date 25 Januari 2024 Service Status Active
Service Aging PIC Mei Atin
102
Maintenance
Address JAWA TENGAH PURWOKERTO (53124)
Appt. Type Maintenance PABUARAN RW 06 PURWOKERTO
UTARA JLN. GN. GALUNGGUNG
General Retail [RFS]
Project Name Number 25 RW 6 / RT Kode Pos
[PWO.100.0101/PBUAR-04.044/C11]
: 53124
Installation Type NOT MAPPED
Class Type Customer Regular
Ticket Number 7389095
Package/Plan ONT (4 Port) V2 - Jet20 Internet New -
Ticket Date 25 Januari 2024
Billing Cycle Date 15
COMPLAIN - All Service Down (Loss
Initiate Ticket Category Value Account state 0.00
Merah)
Mobile 085876228906
Phone
Email mayatin1982@gmail.com

Device Information
No Item ID Descriptions Serial Number Mac Address
1 ONTHW.001 HUAWEI OPTICAL NETWORK TERMINAL (ONT) 485754439AB8499B c0bf.c09a.e92e
2

Main Material Information

Device
No Item ID Descriptions Serial Number Mac Address Remark Status
Model
1 ONTHW.001 HUAWEI OPTICAL NETWORK TERMINAL (ONT) ONT
2

Accessories Material Information

Material Material
No. Material Name Unit QTY No. Material Name Unit QTY
Code Code
1 200000083 Cable A/V 3m pcs 10 200000242 Terminal Box + adapter SC-APC pcs
2 11 Cable pathcord single mode 20 m (SC-
200000101 Cable duct/protector TC2 pcs 200000243 pcs
APC to SC-APC)
3 12 Cable pathcord single mode 50 m (SC-
200000102 Pipa PVC/Conduit 20 mm pcs 200000244 pcs
APC to SC-APC)
4 200000105 Clamp pipa conduit 20 mm pcs 13 200000245 Flexible 20mm (1m) meter

5 200000111 Sock pipa conduit 20 mm pcs 14 200000247 Adapter SC-APC to SC-APC pcs
6 200000117 Cable drop FO G657 dual core ( non mess ) meter 15 200000516 Splice-on Connector APC pcs
7 Cable drop FO G657 dual core With 16
200000118 meter 200000517 Splice-on Connector UPC pcs
Messenger
8 200000142 Pig Tail SC APC (2m) pcs 17 300000209 Fast Connector SC/APC pcs
9 Cable pathcord single mode 30 m (SC-APC 18
200000240 pcs 300000210 Fast Connector SC/UPC pcs
to SC-APC)

Remark to Contractor

Category Problem/Root Cause Analysis

All Service Down (Loss Merah)

Comments by Contractor
Appointment delayed on 2024-01-26

Technician Information Solution & Finishing

Area Purwokerto Installer Arrival Time
Contractor Konten Indomedia Pratama, PT Work Completed TIme
Installer Name Rohman Appt. Status/Work Order Successful
Installer Contact No. 085842848644 St Unsuccessful
Slot Time 7pm to 9pm

Dengan menandatangani lembar kerja ini saya menyetujui semua hasil kerja dan perbaikan yang sudah dilakukan dengan hasil baik
Purwokerto, ...................................................

Cust. Technical Support Signature Customer Signature & Name