DUPLICATE

00057402033024012909

Page 1 of 4

$46.03 PAST DUE AFTER

04/22/2024
AMOUNT DUE
*9100036386180* ACCOUNT 910003638618
LAKEISHA PRATCHER Billing From 02/29/2024 - 03/28/2024
5151 MEADOWS LN UNIT 2058 Date Mailed 04/01/2024
LAS VEGAS, NV 89107-2974 Your Local Office Is:
1631 W Craig Rd Suite 2, No Las Vegas, NV 89032
Customer Solutions/Soluciones al Cliente
Toll Free/Llamada Gratis 877-860-6020
Service Address: 5151 Meadows Ln Unit 2058, Las Vegas, NV 89107
Hearing Impaired: 711

DAILY AVERAGE USAGE (THERMS) MONTHLY USAGE (THERMS)

45
0.62 40
Current 35
30
25
0.80
Last Month 20
15
10 Your
0.69 5 gas
Last Year usage
M A M J J A S O N D J F M this
month
2023 2024

IMPORTANT MESSAGES APP DEDUCTION

ENERGY SAFE KIDS An Automatic Payment Plan (APP) amount of
$46.03 will be deducted from your bank account
We've teamed up with the National on April 22, 2024.
Energy Foundation to provide fun and
interactive natural gas education
created just for kids. Find fun tools and
engaging materials at
energysafekids.org/swgas.

REMIT WITH PAYMENT

"A P P" PAST DUE AFTER

AMOUNT DUE 04/22/2024
ACCOUNT 910003638618
PO Box 98890
Las Vegas, Nevada 89193-8890 SEND PAYMENTS TO:
(NOT FOR PAYMENTS) SOUTHWEST GAS
PO Box 24531
Oakland, CA 94623-1531
LAKEISHA PRATCHER
5151 MEADOWS LN UNIT 2058
LAS VEGAS, NV 89107-2974 Please include account number on check or money order and make
payable to Southwest Gas. Do not send cash through the mail.

*9100036386180*
91000363861880000046030000057435

SEE REVERSE SIDE FOR IMPORTANT DETAILS

200910749816 927.0 12/2019
 Page 2 of 4

NOTICE TO SOUTHWEST GAS CORPORATION (SWG) NEVADA CUSTOMERS

CUSTOMER QUESTIONS OR ASSISTANCE NEEDED? Visit www.swgas.com and create a MyAccount to view, manage, and customize your gas account online, or call our local
toll-free number (llamada gratis) at 1-877-860-6020 for billing questions.

Basic Service Charge and Delivery - These charges recover the costs of operating the natural gas distribution system.
Billing Factor - The billing factor is used to convert the metered volume of gas into units of heat energy which are called therms. SWG bills customers on a per therm basis for
the amount of energy contained in the gas delivered. The current reading minus the previous reading, times the billing factor, equals the number of therms you have used in
the current billing period.
Customer Buried Gas Piping - Customers may have underground gas piping that is not maintained by SWG. (Reference Federal Regulation 49 CFR Part 192.16) This piping,
which is typically located between the gas meter and a building or outdoor gas appliance, may consist of buried steel gas lines. Steel gas lines are subject to the effects of
corrosion if they are not maintained, which could result in leakage. Regardless if the pipe is steel or plastic, it is important that underground natural gas piping is periodically
monitored to identify potential problems that might cause a hazardous condition. Federal regulations encourage customers to employ qualified plumbing and heating
contractors for all inspections, monitoring, and repairing of customer buried gas piping. Unsafe conditions discovered must be repaired immediately. For assistance in locating
licensed plumbers or contractors, or reviewing relocation, replacement, or maintenance options, call Energy Services at 1-800-654-2765. Remember, call before you dig to
locate gas piping in advance, and excavate by hand.
Deposits - If you are an existing customer, your deposit will be credited to your account, with any applicable interest, after continuous service and timely payment of bills in
accordance with SWG commission approved rules. If your service has been discontinued, either at your request or by SWG, your deposit, plus any applicable interest, will be
refunded to you, less the amount of any unpaid bills.
Disconnection of Service at Customer Request - Please call SWG at least five (5) working days in advance of the date you wish to have service disconnected. If SWG is not
notified, service will continue to be billed to the customer of record.
Electronic Check Conversion - When a check is provided as payment, SWG is authorized to either use information from the check to make a one-time electronic funds transfer
from the account or to process the payment as a check transaction.
Emergency Service - In case of an emergency or if you smell natural gas, call SWG at 1-877-860-6020, or dial 911. Emergency service is also available by calling: Southern
Nevada (including Bullhead, Las Vegas, Laughlin, and Needles) 1-800-447-5422 or, Northern Nevada 1-800-772-4555.
Gas Cost - This charge recovers the cost of natural gas purchased by SWG on behalf of its customers.
Infrastructure Expansion (IE) Rate - The rate established for the purpose of providing natural gas service to unserved or underserved areas in the state pursuant to Nevada
Revised Statutes 704.9925
Notice to Employers - Request a Safety Data Sheet (SDS) for natural gas by calling Energy Services at 1-800-654-2765 or visiting www.swgas.com/emergencysafety. Please
ensure your employees know how to obtain SDS information.
Past Due Date/Late Pay Charge - The monthly bill is due and payable upon presentation and becomes past due if not paid by the “Past Due After” date on the bill. A late pay
charge may be added to any past due amount.
Rates and Other Information - The Rules and Rate Schedules of SWG are available at your nearest SWG Customer Business Office or by going online at www.swgas.com. The
address and telephone number of the office that serves you are printed on the front of this bill (top).
Renewable Energy Program (REP) Rate - The REP Rate recovers the cost of SWG’s participation in the Solar Thermal Demonstration Program. For more information visit
www. swgas.com/nvsolar.
Right of Access and Bill Estimation - SWG will have the right of access to your premises for any purpose normally connected with the furnishing of natural gas service(s). If
SWG is unable to read a meter on the scheduled date because of circumstances beyond its control, SWG will calculate the bill based upon estimated usage for that billing
period. Service Establishment Charge - For each establishment of service there is a charge which appears on the first bill following the establishment of service. This charge
partially covers the costs incurred to set up the service and create the account in the SWG billing system. Whenever gas service is turned off because of nonpayment, the
delinquent bill, plus a reestablishment charge, must be paid and credit reestablished before service will be restored.
Special Services - Every effort will be made to ensure uninterrupted service to residential customers who notify SWG about permanent residents in their household who are
seriously ill, disabled, or elderly. Also, in an effort to avoid service being turned off; any residential customer may elect to designate a third party (agency or individual) to
receive a copy of all Disconnect Notices.
Universal Energy Charge - Nevada law requires SWG to include a “Universal Energy Charge” (UEC) on customer’s monthly gas bills. The money collected from this charge is
used for programs to assist eligible households in paying for natural gas and electricity and for programs of energy conservation, weatherization and energy efficiency.
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Should you believe you have been billed incorrectly, please contact SWG at our toll-free number (llamada gratis) 1-877-860-6020. If you thereafter wish to dispute this bill,
you should submit your dispute in writing to the Public Utilities Commission of Nevada (PUCN) at Capital Plaza, 1150 E. William Street, Carson City, Nevada 897013109, or
9075 West Diablo Drive, Suite 250, Las Vegas, Nevada 89148. The PUCN Consumer Division offices may also be reached by telephone at the following phone numbers: Las
Vegas (702) 486-2600, Carson City (775) 684-6100, or visit puc.nv.gov. The amount of this bill must be paid to prevent discontinuance of service; however, your payment to
SWG may be made under protest if you so desire.

Payments - To pay 24 hours a day, 7 days a week using a debit or credit card or electronic check, go to myaccount.swgas.com to log into your personal MyAccount or make a
payment with no log-in required. To use our automated phone system, call us toll free at 877-860-6020, and select option 2. See below for additional payment options.

RETAIN PORTION ABOVE DOTTED LINE FOR YOUR RECORDS

*9100036386180*
91000363861880000046030000057435
If address changed, please check the box
and provide new address below.

WAYS TO PAY
ONLINE MOBILE APP PHONE MAIL

swgas.com Download 877-860-6020 PO Box 24531

Application PRESS 2 Oakland, CA 94623-1531
 i DUPLICATE Page 3 of 4
PREVIOUS BILL:
Previous Balance 57.43 $46.03 PAST DUE AFTER
04/22/2024
Payment(s) Since Last Bill - Thank You 53.93CR AMOUNT DUE
Interest for Cash Sec.Deposit 3.50CR
Balance Forward $0.00 ACCOUNT 910003638618
3 RATE SCHEDULE:
3 SG-RM MULTIFAMILY RESIDENTIAL
3

CURRENT BILLING: 29 DAYS

Current Previous Billing Factor Total Therms
METER READING Mar 28 - Feb 29
255 - 236 = 19 x 0.9694 = 18
Next meter read date is: April 26, 2024 Cycle 17

CHARGES COST

Delivery Charge 18 Therms X 0.488830 = 8.80

Gas Cost Total Therms X 1.437970 = 25.88
Basic Service Charge 9.00
IE Rate Total Therms X 0.005690 = 0.10
Local Taxes 2.19
Universal Energy Charge 0.06

Current Bill $46.03

Balance Forward $0.00
Amount Due $46.03
123

AUTOMATIC PAYMENT PLAN "APP" AMOUNT $46.03

NEED ASSISTANCE? ¿NECESITA AYUDA?

We’re dedicated to offering Estamos dedicados a ofrecer cuando más
support when you need it most. If lo necesita. Si su hogar enfrenta desafíos
your household is facing financial financieros, varios programas federales,
challenges, various federal, state, or estatales o locales pueden ofrecerle
asistencia con sus gastos de servicios
local programs might offer assistance
públicos.
with your utility expenses.
Marque 2-1-1 y elija la opción 1, luego
Dial 2-1-1 and choose option 1, then seleccione la opción 9 para conectarse
option 9 to connect with a specialist con un especialista que pueda guiarlo
who can guide you through available sobre los fondos disponibles en su área.
funds in your area. Alternatively, call También puede llamar al 877-860-6020
877-860-6020 to explore potential para explorar posibles soluciones de
flexible payment solutions. pago flexibles.

Visit swgas.com/assist for Visite swgas.com/assist para

more information. más información.
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