Acu5051a-Acu5052a Feb09
Acu5051a-Acu5052a Feb09
Acu5051a-Acu5052a Feb09
ServSwitch™ SRX
USER GUIDE
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CUSTOMER Order toll-free in the U.S.: Call 877-877-BBOX (outside U.S. call 724-746-5500)
SUPPORT FREE technical support 24 hours a day, 7 days a week: Call 724-746-5500 or fax 724-746-0746
INFORMATION Mailing address: Black Box Corporation, 1000 Park Drive, Lawrence, PA 15055-1018
Web site: www.blackbox.com • E-mail: info@blackbox.com
Contents
®
Welcome Operation
contents
Introduction..................................................................................2 General use.................................................................................13
Supplied items..............................................................................3 Dual user arbitration..................................................................13
Optional items..............................................................................4 Peripheral operation..................................................................13
welcome
Mounting......................................................................................5 Troubleshooting.........................................................................14
Connections at the local module............................................6 Safety information.....................................................................15
Local module power...........................................................7 Radio Frequency Energy............................................................16
Connections at the remote module........................................8 Normas Oficiales Mexicanas (NOM) statement........................17
installation
Dual user configuration........................................................10 Instrucciones de seguridad...............................................17
Video display (DDC) information..........................................11 BlackBox subsidiary contact details...........................................19
Video sharpness adjustment.................................................12
operation
Welcome
®
Introduction
Thank you for choosing the ServSwitch Wizard SRX Using the Wizard SRX extenders does not mean The Wizard SRX extenders have been designed
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extenders which provide a very effective way to put that you need to compromise on functionality in to be quick to install and totally transparent in
distance between your computer and its peripherals. any way. Our highly efficient transmission methods operation. All connectors are industry standard and
The compact casings and ease of use of the Wizard mean that high video resolutions of up to 1920 the video sharpness adjustments are made using a
SRX modules belie the ingenuity of their operation. x 1440 are supported together with CD quality simple rotary dial.
Using our proprietary transmission techniques we digital sound that produces no crackles - even Where two screens are required, a dual VGA variant
are able to reliably transfer more signals than ever in the quietest interludes. The USB connections provides double video channels in addition to full
before along a single length of Category 5, 5e or are seamless and thanks to our unique ‘Bi-tripos’ support for an RS232 serial device. So whether you
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6 twisted pair cabling. What this means for you is circuitry, four full speed USB 2.0 devices can are extending your workplace or creating a cost-
that your video, audio, USB keyboard, USB mouse be used simultaneously with full support for effective distributed audio visual system, the Wizard
and two other USB channels are all readily and disconnect/re-connect at any time without causing SRX extenders provide the power and flexibility to
reliably available at up to 50 metres away. errors. create the right solution.
PC
installation
OUT
SRX SRX
BLACK BOX BLACK BOX
POWER POWER
IN
CATx link cable(s)
SHARPNESS
VIDEO 1
OUT
AUDIO separation
operation
IN LINK LINK
RS232 SERIAL ® ®
TO REMOTE
® ®
TO LOCAL
USB
ON ON
724-746-5500 724-746-5500
USB USB Serial
device device device
* Secondary video, RS232 serial and a second link cable are available only with the Wizard SRX Dual VGA variant
Supplied items ®
LIN
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standard
TE LIN
TO
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ON
TO
LO
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ON module
X (useable
contents
X
K BO K BO
AC AC
BL
for the
BL
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0
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0 local or
6-5
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IN
LO
4 -74 RE
4 -74 remote
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modules)
IN
Video lead
(15 way, male to male)
SRX local SRX remote
module module
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Self adhesive
feet
installation
country- specific
power lead (for
remote module)
Audio lead
(3.5mm jacks) CD-ROM
operation
Wizard SRX dual VGA variant extender modules The Dual VGA variant package includes all of the above ancillary items plus:
ER ER
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PO PO
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PN A
Rack mount plate
SRX
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SRX
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remote modules)
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IN
LO RE
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IN
B B
A A
Video lead
RS232 serial lead
(15 way, male to male)
SRX Dual VGA SRX Dual VGA (9 way male to female)
local module remote module
Optional items ®
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powering not possible)
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Rack mount chassis
installation
operation
Installation
®
Connections Mounting
Installation of the SRX modules is straightforward with minimal configuration The SRX modules offer two main mounting methods:
contents
requirements in most cases. • Supplied four self-adhesive rubber feet
• Connections at the local module • Rack mount brackets - see below
• Connections at the remote module
Important
Do not attach a USB hub to the SRX remote, nor plug the SRX local module into
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another USB hub. To do so will reduce the maximum cable length over which the ON 1
2
34
system will extend USB; also, some USB hubs may not provide enough power to
operate the local unit.
Do not use USB cables that are longer than 3 metres to connect the local module
to the computer or to connect the remote module to the USB peripherals.
installation
operation
OX
KB
AC
BL
T
1 Where possible ensure that power is disconnected from the computer 3 Optionally connect local speakers OU
L
IN CA
to the audio output connector
X
system to be connected. BL
AC
KB
O
LO
®
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the relevant sockets on the IN
local module.
To local 50
65
speakers 0
®
To speaker
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output port 4 Optionally connect a local video
Note: The dual VGA
monitor to the video out feed-
ON
MO
TE
RE
TO
SRX
variant has its primary
LIN
K
To USB port
video, USB and audio through connector on the local OU
module.
T
installation
above).
Note: Do not use a USB cable that is longer than 3 metres to connect the local
module to the computer system.
T
OU
L
IN CA
LO
[Dual VGA variant only] ®
operation
IN
video input from the computer B monitor ON RE
TO
SRX
A
system to the upper video in
MO
TE
LIN
K
local module.
To secondary video
output port
To secondary
local monitor
65
50
0
®
computer.
contents
Link to remote
module
To computer
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serial port
installation
TO
SRX
R
category 5, 5e or 6 link cable
E
N
M
ON RE
O
T
MO
L
IN
TE
adjacent to the link connector will flash. If this occurs (or if you do
K
LIN
operation
the local module. SRX
TO
ON RE
MO
TE
LIN
plugged into the module but
not switched on, it will prevent
the unit from deriving power
from the USB connection.
To optional
power supply
Connections at the remote module BL
AC
KB
OX ®
2 Attach the lead from the video USB devices (two of which are TE
MO
monitor to the video out socket usually a keyboard and mouse) RE
TE to the sockets located adjacent
®
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To USB devices,
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e.g. keyboard,
mouse, etc. See the Important note on page 5
To video [MS2 variant only] Note: When connecting four USB devices to the unit,
monitor
ensure that their total power requirements do not exceed 1700mA (1.7A).
The USB standard states a maximum allowable current draw of 500mA
TE
(0.5A) per device, although most devices remain well below this limit - USB
installation
MO
RE
[Dual VGA variant only] ®
keyboards and mice typically require 100mA. Each X50 contains a self-
Optionally attach the lead from resetting fuse that will prevent damage by shutting down the unit if the
a second video monitor to the A
B
total power draw becomes excessive.
upper video out socket on the
remote module. TE
4 [Dual VGA variant only] Optionally RE
MO
operation
B
remote module. A
To secondary
video monitor
To RS232
serial device
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00 55
00
®
AR
PN SH
ES AR
S PN
PO ES
W S
ER PO
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ER
contents
55
To speakers 00
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category 5, 5e or 6 link cable
SRX To power
(up to 50 metres in length) to
TO
ON
LO
supply
CA
LIN L
8 Attach the IEC power lead to the power supply body and insert the mains
S
PO
W
ER
installation
Link to remote
module
operation
[Dual VGA variant only] Attach
the connector of a second LO
CA
TO
ON
SRX
category 5, 5e or 6 link cable (up LIN
K
L
To mains
outlet
Secondary
link to
remote
module
Dual user configuration ®
You can combine two Wizard SRX extender sets to create a dual
user configuration. Such an installation would allow a single
computer to be controlled from two different positions, with each PO
W
ER
position receiving the same audio visual output and having equal OU
T
SRX
First local module AC
KB
OX
LIN
K
TE
MO
two positions is handled by the computer’s USB system and so this O UT TO
RE ON
contents
L
arrangement is better suited to situations where two users would IN
LO
CA
IN 00
AL -55
46
USER OC
® 7 24
-7
SRX
BLACK BOX
1
POWER
SHARPNESS
REMOTE
LINK
welcome
® ®
TO LOCAL
ON
724-746-5500
IN
POWER
LO
VIDEO IN
installation
®
AUDIO
OUT
Audio crosslink
LOCAL
from first to IN
USB IN
® ®
LINK
TO REMOTE
second local
ON
724-746-5500
module
Video and audio crosslinks are
made from first local module to
OUT the second local module
SRX
BLACK BOX
POWER
IN
OUT
operation
LOCAL
IN LINK
® ®
TO REMOTE
ON
724-746-5500
Second USB
CATx link (up to 50m) from the PC
Both local modules
require their own
USB links to the PC USER
SRX
BLACK BOX
2
POWER
SHARPNESS
REMOTE
Most of the connections are similar to the standard configuration. The main
® ®
LINK
TO LOCAL
difference is in the links to the second local module. Use an audio link lead to
connect the audio out socket of the first local module to the audio in socket of
ON
724-746-5500
the second. Similarly, use a video link lead to connect the video out and video
in ports. The second local module then requires its own USB link directly to the
computer. In all other respects follow the standard instructions to connect CATx
links and all of the remote module connections.
10
Video display (DDC) information ®
The Display Data Channel (or DDC) is an industry standard scheme which allows DDC indications
O
O
R
E
N
M
O
video monitors to declare their capabilities to the computer’s video adapter When power is first applied to the local module (either from
T
E
L
IN
K
circuitry, allowing the latter to optimise their outputs accordingly. Since the the computer’s USB port or an optional power adapter) it will
widespread adoption of the scheme, video adapters have become increasingly search for valid DDC data on its video out connector. During
dependent on receiving relevant DDC information during startup, before they this process, the yellow indicator (built into the link connector)
will output anything more than a rudimentary video signal. will flash to indicate its progress:
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It is not possible to transmit DDC data back from the video monitor that is • If no valid DDC information is located, the yellow indicator
attached to the remote module to the computer’s video adapter. Therefore, will give one very short flash, representing an attempt to
during startup of the local module, it will search for a video monitor connected read data. No changes will be made to the information already stored within
to its local feed-through connector: the local module.
• If a local video monitor is found, its DDC information will be compared to • If the DDC information is the same as that already stored, no change will be
the information already stored and, if different, will be copied, stored and made and the yellow indicator will give one single flash as the information is
presented to the video adapter upon request. checked and normal operation resumes.
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• If no local video monitor is found, the local module will make available its • If different DDC information is located, the yellow indicator will flash rapidly
previously stored set of DDC parameters to the video adapter upon request; for 2 to 3 seconds while the new information is stored. A single flash will
or, if none were stored, a default set. then be given as the information is checked and normal operation resumes.
In either case, the DDC information taken by the video adapter will be used The local module’s yellow indicator also provides fault indications to assist with
to determine the video output that is sent via the SRX modules to the remote troubleshooting:
monitor.
installation
• Two flashes - Checksum error prior to copying - no information will be
If you find that the default DDC information is not completely suitable for your programmed.
remote monitor, try temporarily connecting your remote monitor to the video • Three flashes - Too much data to fit into the module - the module can hold a
out port of the local module. When the local module is powered up, it will read maximum of two pages of DDC information.
and store the DDC information from your monitor. You can then return the
• Rapid flashing followed by four flashes - data was lost during copying - the
monitor to its remote position and the new DDC information will be used at
default data was substituted. Repeat the power on process.
every power on.
• Rapid flashing followed by five flashes - Checksum error during copying
operation
- the default data was substituted. Repeat the power on process.
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Video sharpness adjustment ®
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2 Insert a small flat-bladed
TO
ON LO
CA
L
sharpness and brightness adjustments is to
LIN
3 Turn the rotary dial fully • Open a word processor, type the capital
clockwise - you should see letter ‘H’, or ‘M’ and increase the point
a bright white shadow size to 72 or higher. For best results, the High contrast Black or bright
black character
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white shadow
to the right of your high background should be white and the on white on the right
contrast image: character should be black. background indicates
the need for
sharpness
4 Turn the rotary dial anti- adjustment
clockwise until the white
shadow disappears and the
edges of your image become sharp.
installation
®
K
CA
L
ON TO
channel SRX
dual VGA variant includes SH B
two separate sharpness
AR
PN A
ES
S
operation
corresponds to the upper
video output socket).
Sharpness control
for the first (A) video
channel
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Operation
®
contents
should operate exactly as normal, the only difference being that they are now up USB
to 50 metres apart. Each SRX remote module provides four USB outlets, each of which can support
USB 2.0 peripherals at speeds up to 12Mbps. The SRX appears to the computer
In some installations, you may see some ‘shadows’ to the right of high contrast
as a four-port USB hub.
screen characters. This can be caused by an incorrectly selected sharpness setting
and it may be necessary to make adjustments to correct this. Please see Video If the link between the modules is interrupted, any connected USB peripherals
sharpness adjustment in the ‘Installation’ section. will be automatically disabled and re-enabled once the connection is restored.
[MS2 variant only] Note: When connecting four USB devices to the unit, ensure
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Dual user arbitration that their total power requirements do not exceed 1700mA (1.7A). The USB
standard states a maximum allowable current draw of 500mA (0.5A) per device,
When using two sets of SRX modules to allow two users to access a single although most devices remain well below this limit - USB keyboards and mice
computer, be aware that arbitration between the users is handled by the USB typically require 100mA. Each X50 contains a self-resetting fuse that will prevent
sub-system of the computer. Unlike with other Black Box products, this means damage by shutting down the unit if the total power draw becomes excessive.
that both users can control the computer at exactly the same time and the
installation
resulting keyboard and mouse influences will be an amalgam of the two inputs RS232 serial
- i.e. a mouse move to the right by one user will cancel out a simultaneous left The dual VGA variant modules provide additional support for an RS232 device.
mouse move by the other. The same is also true when the local module has The 9 way male D-type socket on the remote module supports speeds up to
feed-through peripherals attached to it, adjacent to the computer. 115,200 baud and all PC-AT flow control pins are supported.
For this reason, the SRX dual user arrangement is better suited to situations
where two users would not often require simultaneous access.
operation
13
Further information
®
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Status indicators
Troubleshooting section then we provide a number of other solutions:
The green and yellow indicators built into the link connectors on each module
provide useful feedback regarding the connection and power status:
• Email in the US: techsupport@blackbox.com
in the UK: techhelp@blackbox.co.uk During startup (of the local module)
• One very short yellow flash: no valid DDC information available from
• Phone in the US: 724-746-5500 a locally connected video monitor, no changes made to stored DDC
information.
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in the UK: +44 (0)118 965 6000
• Single yellow flash: DDC information being read from a locally connected
video monitor, but no changes made to stored DDC information.
• Rapid yellow flash for 2 to 3 seconds, followed by single flash: New DDC
information being read and stored from a locally connected video monitor.
• Two yellow flashes - Checksum error prior to copying - no information will
be programmed.
installation
• Three yellow flashes - Too much data to fit into the module - the module
can hold a maximum of two pages of DDC information.
• Rapid yellow flashing followed by four flashes - data was lost during copying
- the default data was substituted. Repeat the power on process.
• Rapid yellow flashing followed by five flashes - Checksum error during
copying - the default data was substituted. Repeat the power on process.
operation
During operation (either module)
• Continual yellow: Valid CATx link to other module sensed.
• Continual green: Correct power input sensed.
• Green flashes: Power input too low for normal operation. In the case of the
local module, this may be because the USB connection is unable to provide
sufficient power. In these cases, an external power supply should be used
information
with the local module.
further
Important
Do not attach a USB hub to the SRX remote, nor plug the SRX local module into
another USB hub. To do so will reduce the maximum cable length over which
the system will extend USB; also, some USB hubs may not provide enough
power to operate the local unit.
Do not use USB cables that are longer than 3 metres to connect the local module
to the computer or to connect the remote module to the USB peripherals.
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Safety information ®
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equipment, particularly network or telecommunications equipment.
• Warning – the power adapter contains live parts.
• No user serviceable parts are contained within the power adapter - do not
dismantle.
• Plug the power adapter into a socket outlet close to the module that it is
powering.
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• Replace the power adapter with a manufacturer approved type only.
• Do not use the power adapter if the power adapter case becomes damaged,
cracked or broken or if you suspect that it is not operating properly.
• If you use a power extension cord with the remote module, make sure the
total ampere rating of the devices plugged into the extension cord do not
exceed the cord’s ampere rating. Also, make sure that the total ampere
installation
rating of all the devices plugged into the wall outlet does not exceed the
wall outlet’s ampere rating.
• Do not attempt to service the modules yourself.
• The power supply can get warm in operation – do not situate it in an
enclosed space without any ventilation.
operation
information
further
15
Radio Frequency Energy ®
A Category 5 (or better) twisted pair cable must be used to connect the units in
order to maintain compliance with radio frequency energy emission regulations
and ensure a suitably high level of immunity to electromagnetic disturbances.
All other interface cables used with this equipment must be shielded in order
to maintain compliance with radio frequency energy emission regulations and
ensure a suitably high level of immunity to electromagnetic disturbances.
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European EMC directive 89/336/EEC FCC Compliance Statement (United States)
This equipment has been tested and found to comply with the limits for a class This equipment generates, uses and can radiate radio frequency energy
A computing device in accordance with the specifications in the European and if not installed and used properly, that is, in strict accordance with the
standard EN55022. These limits are designed to provide reasonable protection manufacturer’s instructions, may cause interference to radio communication.
against harmful interference. This equipment generates, uses and can radiate It has been tested and found to comply with the limits for a class A computing
radio frequency energy and if not installed and used in accordance with the device in accordance with the specifications in Subpart J of part 15 of FCC rules,
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instructions may cause harmful interference to radio or television reception. which are designed to provide reasonable protection against such interference
However, there is no guarantee that harmful interference will not occur in a when the equipment is operated in a commercial environment. Operation of this
particular installation. If this equipment does cause interference to radio or equipment in a residential area may cause interference, in which case the user at
television reception, which can be determined by turning the equipment on his own expense will be required to take whatever measures may be necessary
and off, the user is encouraged to correct the interference with one or more to correct the interference. Changes or modifications not expressly approved by
of the following measures: (a) Reorient or relocate the receiving antenna. (b) the manufacturer could void the user’s authority to operate the equipment.
installation
Increase the separation between the equipment and the receiver. (c) Connect
the equipment to an outlet on a circuit different from that to which the receiver Canadian Department of Communications RFI statement
is connected. (d) Consult the supplier or an experienced radio/TV technician for This equipment does not exceed the class A limits for radio noise emissions from
help. digital apparatus set out in the radio interference regulations of the Canadian
Department of Communications.
Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant
les limites applicables aux appareils numériques de la classe A prescrites dans
operation
le règlement sur le brouillage radioélectriques publié par le ministère des
Communications du Canada.
information
further
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Normas Oficiales Mexicanas (NOM) electrical ®
safety statement
Instrucciones de seguridad
1 Todas las instrucciones de seguridad y operación deberán ser leídas antes de 15 En caso de existir, una antena externa deberá ser localizada lejos de las
que el aparato eléctrico sea operado. lineas de energia.
contents
2 Las instrucciones de seguridad y operación deberán ser guardadas para 16 El cable de corriente deberá ser desconectado del cuando el equipo no sea
referencia futura. usado por un largo periodo de tiempo.
3 Todas las advertencias en el aparato eléctrico y en sus instrucciones de 17 Cuidado debe ser tomado de tal manera que objectos liquidos no sean
operación deben ser respetadas. derramados sobre la cubierta u orificios de ventilación.
4 Todas las instrucciones de operación y uso deben ser seguidas. 18 Servicio por personal calificado deberá ser provisto cuando:
5 El aparato eléctrico no deberá ser usado cerca del agua—por ejemplo, cerca A: El cable de poder o el contacto ha sido dañado; u
de la tina de baño, lavabo, sótano mojado o cerca de una alberca, etc.
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B: Objectos han caído o líquido ha sido derramado dentro del aparato; o
6 El aparato eléctrico debe ser usado únicamente con carritos o pedestales C: El aparato ha sido expuesto a la lluvia; o
que sean recomendados por el fabricante.
D: El aparato parece no operar normalmente o muestra un cambio en su
7 El aparato eléctrico debe ser montado a la pared o al techo sólo como sea desempeño; o
recomendado por el fabricante.
E: El aparato ha sido tirado o su cubierta ha sido dañada.
8 Servicio—El usuario no debe intentar dar servicio al equipo eléctrico más
installation
allá a lo descrito en las instrucciones de operación. Todo otro servicio deberá
ser referido a personal de servicio calificado.
9 El aparato eléctrico debe ser situado de tal manera que su posición no
interfiera su uso. La colocación del aparato eléctrico sobre una cama, sofá,
alfombra o superficie similar puede bloquea la ventilación, no se debe
colocar en libreros o gabinetes que impidan el flujo de aire por los orificios
de ventilación.
operation
10 El equipo eléctrico deber ser situado fuera del alcance de fuentes de calor
como radiadores, registros de calor, estufas u otros aparatos (incluyendo
amplificadores) que producen calor.
11 El aparato eléctrico deberá ser connectado a una fuente de poder sólo
del tipo descrito en el instructivo de operación, o como se indique en el
aparato.
information
12 Precaución debe ser tomada de tal manera que la tierra fisica y la
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polarización del equipo no sea eliminada.
13 Los cables de la fuente de poder deben ser guiados de tal manera que
no sean pisados ni pellizcados por objetos colocados sobre o contra ellos,
poniendo particular atención a los contactos y receptáculos donde salen del
aparato.
14 El equipo eléctrico debe ser limpiado únicamente de acuerdo a las
recomendaciones del fabricante.
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®
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© 2009 Black Box Corporation
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All trademarks are acknowledged.
installation
Black Box Corporation,
1000 Park Drive,
Lawrence,
PA 15055-1018,
operation
United States of America
Tel: +1-724-746-5500
Fax: +1-724-746-0746
information
further
Documentation by: www.ctxd.com
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BlackBox subsidiary contact details ®
contents
Belgium www.blackbox.be +32 2 725 85 50 +32 2 725 92 12
support.nederlands@blackbox.be
support.french@blackbox.be
support.english@blackbox.be
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Finland www.blackbox.fi +35 201 888 800 +35 201 888 808
tuki@blackbox.fi
Germany www.black-box.de +49 811 5541 110 +49 811 5541 499
installation
techsupp@black-box.de
operation
support@blackboxnorge.no
information
Switzerland www.black-box.ch +41 55 451 70 71 +41 55 451 70 75
further
support@black-box.ch
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