Online Hotel Reservation of

St.
Paul University Philippines
A PROPOSED ONLINE HOTEL RESERVATION OF PALAZZO DE LAOAG HOTEL LAOAG CITY
A THESIS PRESENTED TO THE FACULTY OF SCHOOL OF INFORMATION TECHNOLOGY ST.PAUL UNIVERSITY PHILIPPINES TUGUEGARAO CITY
IN PARTIAL FULFILLMENT OF THE DEGREE BACHELOR OF SCIENCE IN INFORMATION TECHNOLOGY
BY: RAJZLE G. INGLES
School of Information Technology
St. Paul University Philippines
Chapter I THE PROBLEM AND ITS BACKGROUND INTRODUCTION Technology in our society becomes more complex over years could through meet the mans development of a new in technique all that of
ever-increasing
needs
aspects
information.
The study of System Analysis and Design (SAD) involves preliminary investigation through analysis of the existing system being used in the Reservation of Palazzo de Laoag Hotel. The researcher conducted this study at the said
hotel with the end in view of coming up with a system that would facilitate the flow of transactions particularly in its reservation in as much as the present system is purely manual in nature. The study involves the Resident Manager
and the front desk personnel, as they are the front liners in this business establishment. Moreover, they stand, as the partners of the researcher who shall in the end, be the ones to implement whatever good this study shall deliver.
CONCEPTUAL FRAMEWORK OF THE STUDY
Computerization alternative operation. solution The to
program once
deemed method the
the of
best manual
stagnant
process
virtually
enhances
technical
capability of companies and schools in the pursuit of their business venture. This study was further conducted to be able to study the organizational structure of the company and make research on its history, function, objective,
policies, system and procedure, duties and responsibilities of each personnel, to familiarized the research with the process flow of the present system, to propose an online system for the company and to develop and implement the proposal system. It Cycle, include here also the Systems Development Life
This chapter presents the methods that the researchers have undertaken in the conduct of the study with the system development life cycle as basis.
Project Identification & Selection Project Initiation & Planning
Analysis
Logical Design
Physical Design
Implementation
St. Paul University Philippines The first step is the Project Identification and Selection wherein the researcher selected from among the system proposals to be presented. The proposed system that was chosen was Online Hotel Reservation Of Palazzo de Laoag Hotel, Laoag City. The next step is the Project Initiation and Planning wherein the researchers provided a letter of permission to the Manager of Palazzo de Laoag Hotel where the study was conducted. A receive copy was given back to the adviser as a proof of permission from the manager of the hotel.
Initial details about the project were discussed with her. The researchers came up with a specific plan to follow
during the course of the study. The step that followed is the Analysis. In this step, system the researcher will discuss how to determine the and
requirements
through
interview,
observation,
review of documents, forms and others. Since the study focuses on the Online Reservation of Palazzo de Laoag Hotel, actual interview with concerned
personnel will be conducted. The researcher will visit the hotel several times and additional interviews will be done. Interview is not enough to complete the research. Going to the library will be a great help to the researcher in the development of the study. The researcher will browse
St. Paul University Philippines old theses in the library, magazines and books to gain more ideas and knowledge on the proposed system. Through this method, the researcher will be able needed information of the study. Surfing the net will also help the researcher to know the latest and newest information about the study. In the analysis stage the researcher will come up with the flow of the proposed system from which the description of the proposed system will be based. The researcher in this phase will come up with the cost benefits analysis that describes such plan to acquire any hardware and system
software needed to build or operate the proposed system. The next stage is the Logical Design wherein the researcher came up with the dataflow of the proposed
system. The researcher will identify all entities needed to in the system and design the forms and reports to be
outputted using Visual basic. Next is the Physical Design wherein the researcher used to came up with the sample screenshots to be designed using HTML (Hypertext Markup Language). The implementation and maintenance stages are to
accomplish during the system development period.
St. Paul University Philippines It also involve here the Input Process Output (IPO) Diagram,
IPO (Input Process Output) DIAGRAM INPUT RESERVATION First name Last name Address Phone number Email address Fax no. Room type No of Occupants Check- in date Check- out date PROCESS Reserve allows the user to send the reservation form to the company. Reset To start over the process of reservation OUTPUT An efficient and effective online reservation system
FEEDBACK
St. Paul University Philippines STATEMENT OF THE PROBLEM The following problems have delivered during the course of the study: 1. How is the online reservation developed? 2. How efficient and effective is the proposed system in terms of the following: a. In minimizing the time and effort of the
personnel concerned in reservation transaction? b. In facilitating reservation for the customer?
SIGNIFICANCE OF THE STUDY 1. To the company: The result of the study would provide more efficient and effective processing of data. It would also result to faster easier generation of the outputs. Hence, reports are submitted on time for timely decision. 2. To the owner: The study will provide all the necessary reports of all the transactions and will not cause the delay of
submission of needed reports to the owner or the manager.
St. Paul University Philippines 3. To the researcher: The conduct of the study helped the researcher to work independently. She was able to practice her gained
knowledge in System Analysis and Design (SAD). 4. To the Customer: This study will provide the customer a more secure and reliable transaction because it will save time and effort rather than doing it manually.
SCOPE AND DELIMITATION This study is limited only to Palazzo de Laoag Hotel. It covers the latest art of reservation which is online system. It also discusses significant features to the
company involve as well as the customer. Payments are not done online, thus the delimitation.
DEFINITION OF TERMS Information Facts or knowledge obtained from
investigation, study or instructions. Record - Group of collected fields of information treated as a unit. Data - Refers to the facts needed by the computer system in order to process and output necessary information.
St. Paul University Philippines Computer - An electronic device used for performing highspeed arithmetic and logical operations. File - A collection of records that can be manipulated by people or machine. System such as A complete drive, installation monitor and including printer peripherals, all the
disk
which
components are designed to work with each other. Online It is activated and ready for operation, capable of communicating with or being controlled by a computer. Internet It is an interconnected system of networks that connects protocol. computers around the world via the TCP/IP
Chapter II REVIEW OF RELATED LITERATURE AND STUDIES RELATED LITERATURE According to Ray Nolan, CEO of Web Reservations
International, Web Reservations International, a leading provider of online reservations for budget, independent and youth
travelers, developed its first online store in 1999, and now handles over 2,000 customer transactions a day. Its flagship site, www.hostelworld.com, provides realtime confirmed online reservations for over 3,500 hostels and hotels and almost 2,000 tours and activities worldwide. The site also provides comprehensive information to
travelers including destination guides, discussion boards, travel stories and a personalized online itinerary builder. Other products sold online include bus and rail passes and a specially designed insurance product for backpackers and budget travelers. Web Reservations' first e-commerce solution was not
robust enough to cope with the demand, and the reporting structure and support were poor.
St. Paul University Philippines Ray Nolan, CEO of Web Reservations International,
explains: "Our customers are dotted all around the world and need to be able to log on to our site at a time
convenient to them. Our store needs to be open and able to accept payments 24/7, and have the ability to cope with multiple simultaneous transactions." When looking at the options available in the market, Web Reservations came across WorldPay. Nolan was impressed by the reputation of the company: "WorldPay has been around for quite some time. It has offices and customers around the world, which we found reassuring. WorldPay were able to provide a solution that would fit in with our requirements, and they were also helpful and professional when we
contacted them." Web Reservations already had an Internet Merchant
Account from its own bank, so was looking for a simple, flexible solution to accept and process the payments.
WorldPay provided them with the Bank Direct solution that enables them to accept payments securely over the internet, from a broad range of payment cards and types including: Visa, MasterCard, American Express, Electron, JCB, Diners; Ireland-specific cards like Laser; UK-specific cards like Switch and Germany-specific payment instruments like
Lastschrift
St. Paul University Philippines Nolan comments: "Using WorldPay makes our lives, and those of our customers, a lot easier by having a reliable payment solution. Our web site sees up to 2,000
transactions a day; WorldPay processes them all smoothly and securely and we are very pleased with the result." The Web Reservations suite of websites including: and
Hostelworld.com,
Hostels.com,
Hostelplanet.com
Discounthotels-world.com have met with huge success and now attract over 2 million visitors per month. The company has been recognized within the industry for its achievements, with Hostelworld.com winning 'Best e-commerce site' and
'Best of the Best' at the ESAT-BT Golden Spider awards 2002.
RELATED STUDIES According to Jenerly Mamanao: Computerization program is deemed the best
alternative solution to the once stagnant method of manual operation. The process virtually enhances the technical
capability of companies and schools in the pursuit of their business venture. To sum up, computerization obtains more credible and systematic way in dealing with records
procedural process. The researcher recommends the use of a better and more reliable reservation system, a system that
St. Paul University Philippines would help much the company in terms of speed and accuracy in processing bus reservations. It is in this regard that the researcher avails of a better recommendation that will enhance to the great extent the technical output capability of Palazzo de Laoag Hotel. This study hopefully will fill the void and the loopholes that Palazzo de Laoag Ivory Hotel critically needs.
CHAPTER III DATA FLOW DIAGRAM
PROCESS 0
Reservation detail Guest
0
Confirmation Online Reservation System
DIAGRAM 0
Guest
Reservation notice
Confirm reservation
Reservation detail
1 Apply reservation
Confirmation
Data Flow Diagram Symbols Symbol Name Entity
Data Store
Data Flow
Process
HIPO (Hierarchal Input Process Output) DIAGRAM
Website
Online Hotel Reservation System
Hotel Location
Rooms & Accommoda tion
Dining & Entertain ment
Online Reservation
Reservation Form
Room Rates
Type of Rooms
DATABASE DESIGN A. ENTITY RELATIONSHIP DIAGRAM Data Entry 1: Room
Room Type
ROOM
Room Rates
DATA ENVIRONMENT
DATA ENTRY 2: Customer Room Type First Name Fax no.
Last Name
Email add.
Reservation
Address
Phone no.
Check-in date Check-out date id Occupants Comment
DATA ENVIRONMENT
Symbols used in Entity Relationship Diagram
Symbols
Symbol Name Entity
Meaning An object that exist and is distinguish from other objects A candidate key that has been selected as the identifier for an entity type. Primary key values may be null. It is also called as identifier. A name property characteristics of an entity that is of an interest to the organization An attribute that can have more than one value for each entity instance. A many-to-many relationships that the date modeler chooses to model as an entity type with several associated one-to-many relationship with other entity types An attribute of one that has been chosen as the primary key of another entity
Primary Key
Attribute
Multi-valued attribute
Gerund
Foreign Key
DATA MODEL Entity Relationship
Reservation
Customer
Room
Symbols
Symbol Name Mandatory 1
Meaning Cardinality
Many 1
Cardinality (1,2 many)
Optional
0 or 1 Cardinality
Optional
Zero-many Cardinality (0,1 many)
TABLE DESIGN
Table Reservation
Fields First name Last name Address Phone no Email Address Fax no Room Type No of Occupants Check-in date Check-in time Check-out date Check-out time
Field Name Fname Lname Add Phone Email FaxNo Rtype Occupants Indate Intime Outdate Outtime
Data Type Text Text Text Text Text Text Numeric Numeric Date/Time Date/Time Date/Time Date/Time
Field Size 50 50 70 12 50 12 20 10 10 10 10 10
Primary Key
DEFINING ATTRIBUTES AND DOMAINS Entity Reservation Attribute First name Last name Address Phone no Email Address Fax no Room Type No of Occupants Check-in date Check-in time Check-out date Check-out time No of days Domain A-Z, a-z A-Z, a-z 0-9, A-Z, a-z (999)999-99999 0-9, A-Z, a-z (999)999-99999 A-Z, a-z 0-9 mm-dd-yyyy mm-dd-yyyy hh:mm hh:mm 0-9
CHAPTER IV PRESENTATION, ANALYSIS AND INTERPRETATION OF DATA
This researcher analyzed,
chapter from
presents various and
the
data
gathered These for
by
the were of
the
sources.
data
tabulated
interpreted
purposes
systematic presentation.
A. The status of Reservation system of Palazzo de Laoag Hotel
The
present
Reservation
system
of
Palazzo
de
Laoag
Hotel is all done manually. To summarize the current situation of the hotel
reservation system, it still follows the traditional way. Customers will still go to the hotel to reserve.
B. The Development of the Online Reservation of Palazzo de Laoag Hotel
B.1. The Process
The power of the computer and the web has amazed the hotel owner so much, so there was no question about the proposed of making the reservation online. In fact, it has been the long cherished dream of the hotel incorporators to see the implementation of fully automated system for the customers and the personnels of the hotel is not so
distant future.
As incumbent
part upon
of the
the
development to
process follow
it
become systems
researcher
the
development life cycle of project identification, analysis, implementation, problem. It revision and maintenance to approach the was dedicated to start on the basic
requirements of the school in the lessons routines to be able to develop workable system to replace the manual
system. B.2 Software Requirements The following software specifications are required for the system to properly run; Windows XP/2000 Macromedia Dreamweaver 2004 Microsoft Access 2000
St. Paul University Philippines IIS(Internet Information Services)
Software programming
requirements language would
were best
the
next
concern; The choice
what was
apply.
narrowed down to ASP (Active Server Pages) using VBScript was dictated by the familiarity of the researcher with the intricacies of the programming language. In the
undergraduate as well graduate level, the encounter with ASP (Active Server Pages) using VBScript was always happy and eventful one. To keep expenses to the minimum, it was also dedicated that the Microsoft Windows as the operating system for the network set-up to implement the proposed study be adapted.
B.3 Hardware Requirements The following are the recommended requirements for the system. Pentium IV 2GHz, Intel board Slot A 128 MM SDRAM 8.4 Hard disk
The hardware requirement was the next concern that had to be tackled. To support the proposed system, the
St. Paul University Philippines following minimum hardware requirements were identified;
one computer unit set-up with the following specifications, processor type Pentium IV 600 megahertz, Intel Board Slot
A plugging all the peripherals devices needed, 128 MB SDRAM of memory of effectively handle multitasking, 8.4 Gb Hard Disk Storage capacity. This hardware, since they already exist, totally
eliminated the major expenses for the project. Foreseen to require the barest of this of financial and support was in in the the
preparation
study
manpower
support
implementation and maintenance step.
B.4 Design and Development The programming process was initiated with the writing of codes based on the requirements of client architecture. The standard programming practices of data validation and error trapping were performed throughout to ensure that
each phase was running smoothly.
Design
of
reports
outputs
was
patterned
after
the
reportorial requirements of the hotel.
As a final step, compilation of the program was done to create an executable file that can be used even in the
St. Paul University Philippines absence do Visual Basic and can be installed or copied to another computer using the Visual Studio. Users manual was written as a matter of documentation as user\s reference that contained the programmers instructions and
explanation on the functions of the system.
Testing and Implementation Presentation of the proposed system for a trial run and demonstration among system users was performed. This way necessary to draw comments from the users, suggestions when appropriate, and recommendations that may help improve the system.
The systems were finalized taking into consideration the feedback of the users. The users manual was written to incorporate the changes that were adopted as a result of the trial run and demonstration.
A. Alpha Testing Results Alpha testing involves the use of test data and not actual data. Simulated names, dates, costs, and data
closely resembling what is intended to be processed are used as test data fed into the system. The system is tested if computations performed are correct, if the system is
St. Paul University Philippines able to handle data and transform it to relevant
information in the form of reports needed by the organization. Output reports are analyzed if they are true representation of the data that were used. Alpha testing to sufficiently establish the acceptability of the system
tested should be made to handle of sizable amount of data not necessarily approximating the size of data intended to be handled. The amount of data is such that the system is sufficiently tested for consistency of its output.
Results
of
the
Alpha
Testing
done
on
the
Proposed
System are the following: 1. Logging in using the system is embedded for
security measures for unauthorized users. 2. The system automatically generates. 3. Desired results in the reservation reports are consistent and correct. 4. Error trapping is the features of the proposed system. 5. Data is secured from corruption by users and is automatically backed-up during routine operations to ensure data recovery.
B. Beta Testing Results Initials Manager. Due Beta to testing used data one from week the Hotel was
time
constraints,
testing
allotted for Initial Beta testing. Table 4.1 shows the tabulation of results of the
evaluation by respondents on the proposed system.
Table 4.1 Weighted Mean Distribution off Respondents Evaluation on the proposed system 1. Efficiency of the Website Mean 1. The pages can be easily loaded or accessed. 2. The navigation icons/page controls are easy to follow. 3. The site allows interactive sharing of information. 4. The transactions are correctly and accurately processed 5. The database of the system is reliable. 2. Quality of Information Mean 1. The information available on the pages are updated. 2. The information are pertinent to your need. 3. The information are presented with sufficient depth. 4. The information are adequate and readily verifiable. 5. There are no typographical and grammatical errors found in the website. School of Information Technology Verbal Interpretation Verbal Interpretation
3. Layouts and Graphics Appropriateness Mean 1. The site was designed with good graphic design principles. 2. The graphics or pictures are clearly labeled and identified. 3. The font type and font sizes of the texts are appropriate and readable. 4. Security and Maintenance Mean 1. The pages are secured from tampering/ hacking by users or visitors. 2. The page/s allows periodic update. On the proposed systems capability to support Making and Taking Reservation, the maintaining of an the to organize system cancel is his/ and user her Verbal Interpretation Verbal Interpretation
portable friendly,
database, it
interface
allows within
the a
customer reasonable
reservation
time,
the
system
automatically generates the reservation form and stores it in the database, there is sufficient field for directions, the system allows the front desk personnel to update, add, edit or delete items in the existing reservation, there is a help future that will guide a neophyte user on the use of the system, the system allows the personnel to generate reports for the reservation, features and design give the customer and personnel convenience to use the system over ball pen paper reservation type. Each category received a weighted mean of greater than 4, which mean the respondents
St. Paul University Philippines strongly, agree that in all categories the expectations ore met and fully realized. Furthermore, the overall weighted mean of 4.33 corresponding to a verbal interpretation of Very Strongly Agree indicates that the proposed system has made used of function.
C. The Efficiency of the proposed Online Reservation System
Contrasted to the previous manual system, the proposed Online Reservation for the system has overall relieved personnel personnel from the tedious work of
especially
Making and updating reservation and repeating common tasks of data entry every reservation process.
Securing data from various factors that threaten data integrity involves standard programming routine that are
build into proposed systems design. The proposed system has successfully built security around data using these basic principles in programming routine.
The usefulness
ultimate and
test
of
system its
relevance ability to
is
its
functionality,
deliver
according to the defined expectations from the systems that they intend to replace.
The
proposed
system
has
shown
superiority
in
the
aspects of usefulness and functionality for the following reasons: the design has been tailored-made according to the identified needs of the personnel; among its standard
features are used of access keys and shortcuts that endow the system with an ease of handling and user-friendliness; structured rather than hard-coded programming was used; the system boast of error-free that can be relief to
effectively handle and process data and generate reports for the customers and personnels.
The
presentation
of
the
proposed
system
is
commendable. The graphical user interface is both appealing and friendly. of There is a unity and consistency A screen in the
grouping
functions
and
objects.
design
simulates windows application and overall is pleasant and shows the virtue of taste in special effects.
Benefiting the staff and personnel of Palazzo de Laoag Hotel as a whole, it also stands to benefits the customers who take reservations. Reservation was simplified and
personnel and customer do not have to work hard for making the reservation. Repetitive routines are eliminated and
St. Paul University Philippines customers do not have to go to the hotel. There is no question as to the acceptability of the proposed system. For one, Palazzo de Laoag Hotel has long depended on the manual system in its reservation routines. This system
offers superior alternative that makes for ease, efficiency as well accuracy.
CHAPTER V SUMMARY OF FINDINGS, CONCLUSION AND RECOMMENDATION
This
chapter
presents
the
summary
of
all
the
data
gathered by the researcher. It also includes the conclusion that could be ascertained. Finally, some recommendation was formulated for further improvement of the study.
Summary of Findings Based on the data presented and analyzed in Chapter 4, the following findings were obtained. 1. That the proposed system provides a systematic
handling and generation of reports. 2. The proposed system processes quicker than the present system. 3. That the proposed system procedures computer generated reports.
Conclusion Based on the result of the study, the researcher
concludes that the proposed system is faster in processing the reservation.
Recommendation The researcher therefore recommends that the present system should be online for faster processing of data and for generation of accurate reports.
APPENDICES APPENDIX A LETTER TO CONDUCT STUDY ST. PAUL UNIVERSITY PHILIPPINES Tuguegarao City SCHOOL OF INFORMATION TECHNOLOGY Mr. Roque Ablan Manager Palazzo de Laoag Hotel Laoag City, Ilocos Norte Dear Sir, Christian greetings! As part of the academic activities of St. Paul University Philippines School of Computer Science (BSCS) and Bachelor of Information Technology (BSIT) third year students are sent to government agencies, private offices and business establishments to conduct a research and investigation on the organizations systems and procedures. They are required to come up with the proposal on a selected system. In connection to this kindly, allow Rajzle G. Ingles to conduct his/her research on Online Reservation system and please extend all other assistance he/she may need. Hence, we promise to keep all data needed in confidentiality. The following are the activities to be undertaken by the student to come up with said requirements. 1. Be familiarized with the organizational structure of the office, including the duties and 2. Responsibilities of each personnel involved with your reservation. 3. Study sample documents with your office will hopefully make available for them to duplicate in order to determine the require information for the system;
4. Interview concerned personnel to gather information on system processing and desired outputs. 5. Prepare the cost benefit analysis of the proposed system; and 6. Finally be able to draft a proposal if computerized 7. The present system is more beneficial for suggest are to enhance the system if only requires minor improvements Thank you for sharing the task of preparing these students to become competitive future professionals and responsible citizens.
Very truly yours,
MRS.LUCRECIA D. CORSINO Endorsed by:
DR.MA.ELISA LINDA T.CRUZ Dean, School of Information Technology
APPENDIX B <%@LANGUAGE="VBSCRIPT" CODEPAGE="1252"%> <!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN" "http://www.w3.org/TR/html4/loose.dtd"> <html> <head> <title>Palazzo de Laoag Hotel</title> <meta http-equiv="Content-Type" content="text/html; charset=iso-8859-1"> <style type="text/css"> <!-.style1 { font-size: 36px; font-family: "Murphy Script"; color: #FFFFFF; } .style2 { font-family: "Murphy Script"; font-size: 24px; color: #990099; } .style3 { font-family: Monotype Corsiva: 16px; } .style7 {font-size: 12px} .style11 {font-size: 40px; font-family: "American Classic Extra Bold"; color: #660000; } .style12 { font-size: 36px; color: #FF0000; } .style14 {font-family: "Monotype Corsiva"; color: #FF0000; font-size: 24px; } .style15 {font-size: 24px} .style16 {font-size: 36px} .style17 {font-family: "Monotype Corsiva"} .style18 {font-family: "Murphy Script"; color: #FF0000; font-size: 24px; } .style19 {font-size: 16px} .style20 {font-family: "Monotype Corsiva"; font-size: 16px; } .style21 { font-family: Georgia, "Times New Roman", Times, serif; font-weight: bold; color:#000000; }
St. Paul University Philippines .style23 {color: #000000} --> </style> </head> <body bgcolor="#CCCCCC"> <table border="1" width="82%" bgcolor="#6699FF" align="center"> <tr> <td width="75%"><div align="center"><span class="style11">Palazzo de Laoag Hotel</span></div></td> </tr> <tr> <td width="100%"><div align="center"><span class="style2">A Landmark A Heritage Legacy</span></div></td> </tr> </table> <table width="82%" height="390" border="0" bgcolor="#6699FF" align="center"> </table> <table border="1" width="82%" bgcolor="#6699FF" align="center"> <tr> <td width="100%"> <div align="center"><span class="tinytext style21"><a href="location.asp">Hotel Location </a> | <a href="accomodation.asp">Rooms & Accomodation </a> | <a href="dining.asp">Dining & Entertainment </a> |<a href="meeting.asp">Meetings & Conventions </a> | <a href="wedding.asp">Weddings & Occasions</a> </span></div></td> </tr> <tr> <td width="100%" height="1130"><p align="center"><span class="style18"><span class="style16">Persevering</span>, Resolute, Enduring</span></p> <p align="center"><img src="desk_reception_1.jpg" name="Logo" width="250" height="180" border="0" style="background-color:#CCFFFF></td> <td width="73%" align="left" bgcolor="#999999"></p> <p align="justify" class="style17 style19">Palazzo de Laoag Hotel rises to become Laoag City's newest landmark. Set in idyllic Vintar road across GSIS building, amidst the fields and rustic charm of the city, the elegantly furnished nd prestigious Palazzo de Laoag Hotel captures
St. Paul University Philippines the persevering taste of the Ilocano for a cozy and stylish home. The impressive blend of luxurious interior and classic architecture is reminiscent on an enduring Spanishdominated Ilocano heritage. A showcase in the splendor of historic past. It opens the doors for you, walk in for a stroll in rediscovery. </p> <p class="style20"><span class="style18"><span class="style16">Designed</span> to blend modern functional features with a detailes restoration of the authentic Ilocano heritage.</span></p> <p class="style20">The hotel sets for itself a standard, elegant and courtly. Within its walls is a regal home fused with history and heritage, lifestyle and leisure, ambiance and amenities, class and culture. </p> <p align="justify"><span class="style14"><span class="style16">L<span class="style15">egacy</span></span> is a steadfast repository of the past impressing to the future the meaningful passage of the present </span></p> <p align="justify"><span class="style4 style3 style19 style17"><span class="style4 style3 style19 style17"><span class="style4 style3 style19 style17"><span class="style4 style3 style19">Within the walls of the Hotel is a refuge of the past. Our guests are sure to be transfixed in poignant appreciation of tradition and culture. Welcome then to the fun-lovers, adventure-seekers, the business and the corporate group. On your own or with company we say Hello with the warmest of smiles. See for yourself the pride Palazzo de Laoag is made of. </span></span></span></span></p> <p class="style7"><span class="style1 style7"> <label><span class="style12">Heritage <span class="style15">of the Historic North </span></span></label> <span class="style15"> <label></label> </span></span></p> <p align="justify" class="style7"><span class="style20">Palazzo de Laoag impresses to the world Ilocandia's rich history, with its archive of art icons and antiques, a natural setting reminiscent of indigenous farm life and the persistent reminders of an enduring colonial link. The Hotel is your home, with a window to an idyllic destination of centuries old Baroque Churches and Architecture reflecting the grandeur and glory of past hence. </span></p> <p align="center" class="style7"><img src = "cafe_teresa_0922.jpg" name="Logo" width="221" height="180" border="0" style="background-color:
St. Paul University Philippines #CCCC99"> <span class="style3 style4"><img name="Image" src="executive_bed_0922.jpg" width="222" height="180" style="background-color: #CCFF99"> <img src="kawayan_hall.jpg" name="Logo" width="218" height="180" border="0" style="background-color: #CCCC99"> </span></p> <p> </p> <p><h3><font color = "green"><center>Click Here for</center></font></h3></p> <p> <% response.Write("<center><form name='form2' method='post' action='reservation.asp'>") response.Write("<input type='submit' name='Submit' value='Online Reservation'>") %> </p> <p align="right"><a href="login.asp">Administrators Page </a> </p> <p align="left"><span class="tinytext">All contents ©2005 Palazzo de Laoag Hotel. All rights reserved. </span><span class="tinytext"><a href="main2.asp">Home </a> | <span class="tinytext style23"><a href="rate.asp">Check Rates</a></span> | <a href="contact.asp">Contact Us </a></span></p> </td> </tr> </table> </body> </html> <%@LANGUAGE="VBSCRIPT" CODEPAGE="1252"%> <!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN" "http://www.w3.org/TR/html4/loose.dtd"> <html> <head> <title>Palazzo de Laoag Hotel</title> <meta http-equiv="Content-Type" content="text/html; charset=iso-8859-1"> <style type="text/css"> <!-.style13 {font-size: 36px} .style2 {color: #0033FF} .style5 {color: #000066; font-weight: bold; } .style14 {font-family: Georgia, "Times New Roman", Times,
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Arial, Helvetica, {font-size:
sans-serif} 12px}
 <form name="form1" method="post" action="confirmation.asp">  <span class="style2"><span class="style5"><span class="style13">P</span>lease fill in the form below to take advantage of our online reservations feature. Required fields are marked with an asterisk (*). When done, please press the 'Reserve' button at the bottom of the form. If you wish to start over, please press the 'Reset" button. </span></span> <Form name="form" method="post" action="confirmation.asp"> <pre> <%@LANGUAGE="VBSCRIPT" CODEPAGE="1252"%> <!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN" "http://www.w3.org/TR/html4/loose.dtd"> <html> <head> <title>Palazzo de Laoag Hotel</title> <meta http-equiv="Content-Type" content="text/html; charset=iso-8859-1"> </head> <body bgcolor="#CCCCCC"> <center> <hr> <br> <h2>Administrator Login</h2> <br> <form method="post" action="Admin.asp"> Password : <input type="password" name="password"><br><br>
St. Paul University Philippines <input </form> </center> </body> </html> <%@LANGUAGE="VBSCRIPT" CODEPAGE="1252"%> <!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN" "http://www.w3.org/TR/html4/loose.dtd"> <html> <head> <title>Palazzo de Laoag Hotel</title> <meta http-equiv="Content-Type" content="text/html; charset=iso-8859-1"> </head>  <body bgcolor="#CCCCCC"> <% dim dim dim dim dilit resid dim dim dim dim dim dim dim dim dim dim dim dim dim password data.open with .movefirst = = = dilit resid dbdilit dbresid server.htmlencode(request.form("dilit")) server.htmlencode(request.form("resid")) firstname lastname id address phone fax email cidate codate occupants comment password pass server.HTMLEncode(request.form("password")) * from tblPassword", cnndata,1,3 data type="submit" name="login" value="Login">
"select
St. Paul University Philippines pass = .collect("password") if ucase(password) = ucase(pass) then .close .open "select * from tblReservation", cnndata, 1,3 if .recordcount = 0 then %> <center><hr><br><h2><font color = blue>There are no current reservations yet</font></h2></center> <br><br> <% else if trim(dilit) if .recordcount .movefirst do dbresid if trim(dbresid) .delete exit end .movenext loop while end end = <> = = "Delete" 0 then then
.collect("id") trim(resid) then do if not .eof if if
%> <center><hr><br><h1><font color = blue>Reservation List</font></h1></center> <br><br> <center><table border = 0 width = 500> <% .movefirst do firstname = .collect("firstname") lastname = .collect("lastname") id= .collect("id") address= .collect("address") phone= .collect("phone") fax= .collect("fax") email= .collect("email") cidate= .collect("cidate") codate= .collect("codate") occupants= .collect("occupants") room = .collect("room") comment = .collect("comment") Response.write("<tr><td width = 400 align=""left"">")
St. Paul University Philippines response.Write("Type of Room: <strong><font color = blue>" & room & "</font></strong><br>") response.write("Name: <strong><font color = blue>" & firstname & " " & lastname & "</font></strong><br>") response.Write("Address: <strong><font color = blue>" & address & "</font></strong><br>") response.Write("Phone: <strong><font color = blue>" & phone & "</font></strong><br>") response.Write("Email: <strong><font color = blue>" & email & "</font></strong><br>") response.Write("Fax #: <strong><font color = blue>" & fax & "</font></strong><br>") response.Write("Check-in Date: <strong><font color = blue>" & cidate & "</font></strong><br>") response.Write("Check-out Date: <strong><font color = blue>" & codate & "</font></strong><br>") response.Write("# of Occupants: <strong><font color = blue>" & occupants & "</font></strong><br>") response.Write("Comment: <strong><font color = blue>" & comment & "</font></strong><br>") response.Write("</td><td width = 100 valign = bottom><form method = 'post' action = 'Admin.asp'><input type = 'hidden' name = 'password' value = " & password & "><input type = 'hidden' name = 'resid' value = " & id & "><input type = 'submit' name = 'dilit' value = "" Delete ""></form></td></tr><tr><td height=""50""></td></tr>") .movenext loop while not .eof end if response.write("</table></center>") %> <center> <br><br><br><br><hr> <form method = 'post' action = 'report.asp'> <input type = 'hidden' name = 'password' value = "<% response.write(password) %>"> <input type = 'submit' name = 'report' value = " Preview Report "> </form> <form method = 'post' action = 'password.asp'> <input type = 'hidden' name = 'password' value = "<% response.write(password) %>"> <input type = 'submit' name = 'pass' value = "Change Access Code"> </form>
St. Paul University Philippines <% else response.write("<hr><br><center><h1><font color = red>Password Incorrect!</font></h1></center>") response.write("<hr><br><center><font size = 4><a href = 'javascript:history.back(1)'>Back</a></font></center>") end if .close end with %> </center> </body> </html> <%@LANGUAGE="VBSCRIPT" CODEPAGE="1252"%> <!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN" "http://www.w3.org/TR/html4/loose.dtd"> <html> <head> <title>Palazzo de Laoag Hotel</title> <meta http-equiv="Content-Type" content="text/html; charset=iso-8859-1"> <style type="text/css"> <!-.style1 { font-family: Arial, Helvetica, sans-serif; font-weight: bold; } --> </style> </head>  <body bgcolor="#CCCCCC"> <hr> <% dim dim dim dim dim dim dim Dim dim dim Fname Lname address phone email fax room cimonth ciday ciyear
St. Paul University Philippines Dim dim dim dim dim dim dim Fname Lname address phone email fax room cimonth ciday ciyear comonth coday coyear occupants comment cidate codate = = = = = = = = = = = = = = = = = comonth coday coyear cidate codate occupants comment server.htmlencode(request.form("Fname")) server.htmlencode(request.form("Lname")) server.htmlencode(request.form("address")) server.htmlencode(request.form("phone")) server.htmlencode(request.form("email")) server.htmlencode(request.form("fax")) server.htmlencode(request.form("room")) server.htmlencode(request.form("cimonth")) server.htmlencode(request.form("ciday")) server.htmlencode(request.form("ciyear")) server.htmlencode(request.form("comonth")) server.htmlencode(request.form("coday")) server.htmlencode(request.form("coyear")) server.htmlencode(request.form("occupants")) server.htmlencode(request.form("comment")) & & " " " " & & ciday coday & & ", ", " " & & ciyear coyear
cimonth comonth
if trim(Fname) = "" or trim(Lname) = "" or trim(address) = "" or trim(phone) = "" or trim(fax) = "" or trim(email) = "" or trim(occupants) = "" or isnumeric(Fname) = true or isnumeric(Lname) = true then %> <br> <center><h1><font color = red>Null Value or Invalid Data occured!</font></h1> <h2><font color = red>Please complete all the required fields</font></h2> <br> <font size = 4><a href = "javascript:history.back(1)">Back</a></font></center> <% else data.open with .addnew "select * from tblReservation", cnndata, 1,3 data
St. Paul University Philippines .collect("firstname") .collect("lastname") .collect("address") .collect("phone") .collect("fax") .collect("room") .collect("cidate") .collect("codate") .collect("occupants") .collect("email") .collect("comment") .update end %> <p class="style1">Thank You for Using our Online Reservation!!!</p> <p>A confirmation message will be sent in your email address in just a minute. </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p><span class="tinytext">All contents ©2005 Palazzo de Laoag Hotel. All rights reserved. </span><span class="tinytext"><a href="main2.asp">Home </a> | <span class="tinytext style23"><a href="rate.asp">Check Rates</a></span> | <a href="contact.asp">Contact Us </a></span></p> <hr> <p> </p> <% end if %> </body> </html> <html> <head> <title>Palazzo <body <center> = = = = = = = = = = = Fname Lname address phone fax room cidate codate occupants email comment with
de
Laoag
Hotel</title> bgcolor="#CCCCCC">
St. Paul University Philippines  dbpass tblPassword",cnndata,1,3 data = .collect("password") with newpass verpass opass cpass password sh true
"select
from
server.htmlencode(request.form("cpass")) server.htmlencode(request.form("newpass")) server.htmlencode(request.form("verpass")) server.htmlencode(request.form("opass")) server.htmlencode(request.form("password"))
if ucase(trim(password)) <> ucase(trim(dbpass)) then %> <hr><br><center><h1><font color = red>Password Incorrect! </font></h1><br> <br><font size =4><a href = "javascript:history.back(1)">Back</a></font></center> <% else if opass <> "" and verpass <> "" and newpass <> "" then if trim(verpass) = trim(newpass) then
if ucase(trim(opass)) <> ucase(trim(password)) then response.write("<center><h1><font color = red>Password incorrect!</font></h1><br>")
St. Paul University Philippines else with data .movefirst .collect("password") = newpass .update .close end with response.write("<hr><br><center><h1><font color = blue>Password Change</font></h1></center>") response.write("<center><h2><font color = blue><a href = 'login.asp'>Log Out</a> and enter new password.</font></h2></center>") sh = false end if
else response.write("<center><h1><font color = red>Please verify your password!</font></h1><br>") end end if if
if sh = true then %> <center> <hr> <br> <h1>Administrator Password</h1> <br><br><font size = 4><form action = 'password.asp' method = 'post'> Enter your Old Password<br><input type = 'password' name = "opass"><br><br><br> <hr width = 300> New Password: <input type = 'password' name = "newpass"><br> Verify Password: <input type = 'password' name = "verpass"><br> <hr width = 300> <br><br><input type = 'hidden' name = 'password' value = "< %response.write(password)%>">
St. Paul University Philippines <input type = submit value = "Update" name = 'update'> <font size = 4><a href = 'javascript:history.back(1)'>Back</a></font> </form></font> <% end end %> if if
</center> </BODY> </html> <%@LANGUAGE="VBSCRIPT" CODEPAGE="1252"%> <!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN" "http://www.w3.org/TR/html4/loose.dtd"> <html> <head> <title>Palazzo de Laoag Hotel</title> <meta http-equiv="Content-Type" content="text/html; charset=iso-8859-1"> </head>  <body> <% dim dim dim dim dim dim dim dim dim dim dim dim password = firstname lastname id address phone fax email cidate codate occupants password pass server.HTMLEncode(request.form("password"))
St. Paul University Philippines data.open "select * from tblPassword", cnndata,1,3 with data .movefirst pass = .collect("password") if ucase(password) = ucase(pass) then .close .open "select * from tblReservation", cnndata, 1,3 if .recordcount = 0 then %> <center><hr><br><h2><font color = blue>There are no current reservations yet</font></h2></center> <br><br> <% else %> <table border = 0 width = 500 cellpadding = 20> <tr><td><center><font size = 4>Palazzo de Laoag Hotel<br>Laoag City</font><br><br><br><h1><font color = blue>Reservation List</font></h1></center><br><br></td></tr> <% .movefirst do firstname = .collect("firstname") lastname = .collect("lastname") id= .collect("id") address= .collect("address") phone= .collect("phone") fax= .collect("fax") email= .collect("email") cidate= .collect("cidate") codate= .collect("codate") occupants= .collect("occupants") room = .collect("room") Response.write("<tr><td width = 500 align=""left"">") response.Write("Type of Room: <strong><font color = blue>" & room & "</font></strong><br>") response.write("Name: <strong><font color = blue>" & firstname & " " & lastname & "</font></strong><br>") response.Write("Address: <strong><font color = blue>" & address & "</font></strong><br>") response.Write("Phone: <strong><font color = blue>" & phone & "</font></strong><br>") response.Write("Email: <strong><font color = blue>" & email & "</font></strong><br>") response.Write("Fax #: <strong><font color = blue>" & fax &
St. Paul University Philippines "</font></strong><br>") response.Write("Check-in Date: <strong><font color = blue>" & cidate & "</font></strong><br>") response.Write("Check-out Date: <strong><font color = blue>" & codate & "</font></strong><br>") response.Write("# of Occupants: <strong><font color = blue>" & occupants & "</font></strong><br>") .movenext loop while end response.write("</table></center>")
not
.eof if
else response.write("<hr><br><center><h1><font color = red>Password Incorrect!</font></h1></center>") response.write("<hr><br><center><font size = 4><a href = 'javascript:history.back(1)'>Back</a></font></center>") end if .close end with %> </center> </body> </html>
APPENDIX C
THE FRONT PAGE
RESERVATION FORM
ADMINISTRATORS LOGIN
CHANGE ACCESS CODE
St. Paul University Philippines APPENDIX D Cost Benefit Analysis Table I System Development Present Proposed System system Qt Amount Qt Amount y y
Description
Variance
Remarks
I. Cost of Labor (CL) Professional Rate (PR) PR=12,000/m =12,000/30 days =400/12 hrs PR=P33.3/hr Sub-Professional Rate (SPR) SPR = PR * 35% = 12,000 *.35 = 4,200.00 = 4,200/30 days = 140.00/12 hrs SPR=P11.6/ hr System Development Period (SDP) =2 months * 4 wks/month =7 days* 4 hrs/day =224 hrs Cost of Labor (P2,598.04) CL=SDP*SPR =224 * P11.6 CL=P2,598.04 P 2,598.04
The estimated professiona l rate per hour is P 33.3
The sub professiona l rate is computed as 35% of the estimated professiona l rate.
The cost of labor is computed as system development period * sub professiona l rate per hour.
Description
Present System Qty Amount
Proposed System Qty Amount
Variance
Remarks To compute for the number of hours to be consumed outside the school 45 hrs is subtracted from the total number of hours for the systems development period that is 224 hrs. The rate of computer rentals was based on the current rate of computer rental shops, which costs 20/ hr.
II. Computer Equipment A. Computer Rentals Total handson hours in school = 45 hrs. Total handson- off school =SDP-45 hrs =224-45 hrs =189 hrs Total computer rentals =189 hrs* 20/hr =P 3,780.00 Printer Rental (Package) =P 1,000.00
(P3,780.00) P3,780.00
(P1,000.00) P1,000.00
Description
Variance
Remarks
III. Supplies A. Diskette =P180.00/ box B. Folder =P8.00 * 10 =P80.00 C. Bond paper =P120.00 *2 = P240.00 D. Pencil =P5.00 * 3 =P15.00 E. Ballpen =P5.00 * 3 =P15.00 F. Inkjet =P260.00 * 2 =P520.00 1 box (P180.00) P180.00 All supplies were prices according to the stores/ retailers actual pricing
10 pcs
(P80.00)
P80.00
2 (P240.00) reams
P240.00
3 pcs
(P15.00)
P15.00
3 pcs (P15.00)
P15.00
2 cart
(520.00)
P520.00
Total
(P1,050.00) P1,050.00
IV.Miscellaneous A.Photocopies SAD1= 3*75pp*.40 =P 120.00 SAD 2 for defense =3*150pp*.40 =180.00 SAD 2 final copy =2 * 150pp * 1 =P 300.00 SAD 2 =180 + P300.00 =P 480.00 A. Bookbinding SAD1 = 2 * P70 = P140 SAD2 = 5 * P105 = P525.00 Total 2 5 (P140.00) (P525.00) P140.00 P525.00
(P120.00)
P120.00
(P180.00)
P180.00
Each panelist will be given a copy of the documentatio n
(P480.00)
P480.00
(P1,445.00) P1,445.0 0
St. Paul University Philippines Table II System Implementation Description Present System Qt Amount y Proposed System Qt Amount y Variance Remarks
I. Manpower Basic Salary Front desk Personnel Yearly:P144,000 Monthly:P12,000 Per Day:P500.00 Per Hour:P41.6 Proposed System: Basic Salary(BS) = BS * 15% =144,000 * .15 =P21,600 BS + 15% of BS =P144,000 + P21,600 = P165,600 Benefits=BS*30% =P144,000 * .30 = P43,200 Proposed System Benefits + 15% of Benefit =P43,200 + (P43,200 *.15) =P43,200 + P6,480 =P49,680 P43,200 P144,000 Benefit is computed as 30% of Basic salary.
There is 15 % increase in basic salary in the proposed (P165,600) (P21,600) system to give allowance for peso devaluation.
(P49,680)
(P 6,480)
Description
Variance
Remarks
II. Hardware A. Intel Pentium4 2.4A 533 MHz 1 Mb Cache, harddisk,1. 2 gb,17 colored monitor, 1.44 floppy drive, CDROM drive speaker, keyboard, mouse, B. Printer (Canon Bubblejet S200Spx) C. Modem D. ISP(Dial up connection 256 kbps) E. Subscriptio n to Server F. Subscriptio n to Domain Name 1 P 30,000 The company needs not to buy a computer , modem, ISP and subscrib e a server and domain name because they already have them.
P2,200
P 2, 950 P 2,500 P 80,000 P2,000
Total
P119,650
St. Paul University Philippines Table III SYSTEMS AND PROCEDURES Present System Proposed System Qt Amount Qt Amount y y
Description
Variance
Remarks
A. Preparation of Reservation form Present System =365 prep/yr*5 min* P41.6 =P 75,920 =365 prep/yr * 0.083 mins * P41.6 = P1,260.28 P1,260.28 Proposed System 365 prep/yr * 1 min * P41.6 = P15,184 = 365 prep/yr * 0.016 * P41.6 = P242.9 The proposed reservat ion system is faster than the present system in generati ng reservat ion. (P242.9) (P1,017.38)
Total
P1,260.28
(P242.9)
(P1,017.38)
Table IV Summary of Tables Description I. System Development Period II. System P306, 850 Implementation III. Systems P1,260.28 and Procedures Total Present System Proposed System (P9, 873.04) Variance P9, 873.04 Remarks This system will be given to Palazzo de Laoag Hotel for free Favorable Favorable Favorable
P215, 280 (P242.9)
P91, 570 P1,017.38 P102,460.42
P308,110.28 P205,649.86
Favorability
= Present system -1 Proposed System * 100%
= P308,110.28 -1 P205,649.86
* 100%
Favorability
49.8%
Ratio = Present system/ Present system Proposed system/ Present system = 1 P205,649.86/ P308,110.28 = 1 : 66

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Paul University Philippines

A PROPOSED ONLINE HOTEL RESERVATION OF PALAZZO DE LAOAG HOTEL LAOAG CITY

IN PARTIAL FULFILLMENT OF THE DEGREE BACHELOR OF SCIENCE IN INFORMATION TECHNOLOGY

BY: RAJZLE G. INGLES

School of Information Technology

St. Paul University Philippines

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St. Paul University Philippines

CONCEPTUAL FRAMEWORK OF THE STUDY

Computerization alternative operation. solution The to

deemed method the

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St. Paul University Philippines

Project Identification & Selection Project Initiation & Planning

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accomplish during the system development period.

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personnel concerned in reservation transaction? b. In facilitating reservation for the customer?

submission of needed reports to the owner or the manager.

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DEFINITION OF TERMS Information Facts or knowledge obtained from

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St. Paul University Philippines

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contacted them." Web Reservations already had an Internet Merchant

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'Best of the Best' at the ESAT-BT Golden Spider awards 2002.

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St. Paul University Philippines

CHAPTER III DATA FLOW DIAGRAM

Reservation detail Guest

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St. Paul University Philippines

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St. Paul University Philippines

Data Flow Diagram Symbols Symbol Name Entity

HIPO (Hierarchal Input Process Output) DIAGRAM

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St. Paul University Philippines

Online Hotel Reservation System

Rooms & Accommoda tion

Dining & Entertain ment

Dining & Entertain ment

Dining & Entertain ment

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St. Paul University Philippines

DATABASE DESIGN A. ENTITY RELATIONSHIP DIAGRAM Data Entry 1: Room

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St. Paul University Philippines

DATA ENTRY 2: Customer Room Type First Name Fax no.

Check-in date Check-out date id Occupants Comment

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St. Paul University Philippines

School of Information Technology