Billion Dollar Company

Global Service Provider

Applications, Business Process Services

and Digital Technology Operations

Banking & Capital Markets Insurance

Manufacturing Media & Entertainment
Telecom Healthcare Life Sciences
Travel & Transportation Hospitality
Retail & Consumer Goods
Energy & Utilities Government

MPHASIS
ON ORACLE FOR
BUSINESS
OPTIMIZATION
The burgeoning application market points to 'organizational need' to take advantage of the next iterations of best-of-breed
technology in the current economic climate. Today's application market is $15 billion with the packaged application market
growing by an average of 30% over the last two years.

Mphasis Oracle Services Framework

Tackling both current and future needs is a daunting task for most organizations these days. The decision to deploy a new
application or modernize an existing business critical service is never easy. Mphasis understands such customer concerns
deeply enough to develop frameworks that uniquely address their complex needs. Our service offerings include advisory,
implementation and application management services backed by the Oracle Center of Excellence (CoE).

As a Global Platinum Partner of Oracle Corporation, we have Our framework driven approach enables organizations to:
been able to extract maximum business value for our clients • Align quickly with their business and IT needs
based on our rich domain know-how and cutting-edge
application expertise. Our approach for implementation, • Provide the desired agility and scalability to adapt
upgrades and application management is aimed at increasing based on marketplace
efficiency, enhancing reliability quotient and establishing cost • Bring reliability to service delivery and reduces
saving drivers. Focus on continuous improvements, the business risk
institutionalizing proprietary tools and accelerators, • Ensure optimal utilization of resources
deployment frameworks and recasting processes based on
our learnings help achieve desired results. • Manage for performance

Product Evaluation
Assessment
Advisory
Environment Consolidation Services
Application Optimization Business optimization through lowered TCO and increased
value of customer IT investment: We offer technology-based
business optimization on E-Business Suite of Applications
and PeopleSoft, including Oracle technology platforms in
Solutioning Fusion middleware and Oracle database.
End-to-End Application Based Process
Implementation Re-engineering
Configuration & Customization
Rollout
End-to-end service capability: From Mphasis blue printing,
global rollouts, application development, and maintenance
Lights on Support to configurations, customization and data integrations,
Enhancement we equip our teams to bring you the best value.
Upgrade Accelerator New Age AMS
Services
Migration
Mphasis Oracle Focus Areas
Business Applications Technologies
• E-Business Suite • SOA Fusion Middleware
• PeopleSoft • OBIEE
• Siebel • Oracle DBA Services
• Fusion Application • Exadata
• JD Edwards
• OBIEE
• Hyperion
• Taleo
• Endeca

Mphasis Oracle CoE

Continuous
Improvement
Initiatives Oracle CoE brings to the table sustained investment in
Metrics & Methodology
Measures & ushering business process improvements, delivery
Framework excellence, continuous innovation and accelerating the
business and technical competency development.

Alignment
to Industry Competency
Trends Initiatives
Center of Mphasis Oracle CoE enables the customers in providing a
Excellence statement of direction on application roadmap based on
prototypes and proof of concept. The CoE helps to extract
maximum value out of the Oracle solutions by bringing forth
SME- tools, accelerators and bolt-on solutions. It also ensures
Functional Tools &
& Domain Accelerators solution and delivery excellence through frameworks and
reduced risk and predictability in delivery through process
Architects- rigors and best practices.
Integration, Knowledge
Technical Repository
& DBA

Continuous Focus on Innovation

As a part of the innovation program to optimize processes and operations, our team jointly reviews the measures and metrics
to identify improvement initiatives in the application maintenance engagement. The collective wisdom, talent and experience
contribute to bringing value through:

• Rigorous and continuous knowledge management • Problem management

• Improved stability • Increased self-help (Knowledge base)
• Process improvement through best practices in
consolidation and standardization

Re-useable
Components
Solution SOA &
Shared Services Accelerators Application
Factory Model Rationalization
Pre-developed
Use a shared resource software to automate Simplify and
pool to deliver a certain modules of a streamline existing
repeatable service project. 30% to 70% application assets
of the code can be
re-used across clients
Automation Re-siting of
& Innovation Work
Increase automation Relocate service
and innovation to delivery from high cost
drive lower costs to low cost locations
Productivity Multi Skilling /
Improvement Down Skilling
Resolve recurring Increased coverage and
issues/prevent optimized staffing as
issues from occurring project matures
The Mphasis Advantage
• End-to-end portfolio of services coupled with domain customers in order to optimize the TCO based on the
know-how nature of the project or changing customer needs
• Extensive experience in Oracle Business Applications and requirements.
and Technologies • Accelerators and tools: Reduced cost of delivery
• Leverages the Oracle Platinum partnership and faster time-to-market

• Reduced risk-mature delivery model with optimized • Employee Enablement Programs

onsite-offshore, near-shore delivery • Dedicated Oracle CoE
• Leveraged model (Shared services and On-Demand): • Full-fledged Development Lab
Development, testing and application management services • Certified pool of resources: Domain certified,
• Value added services: Ensures optimized costs by application certified (functional and technical) and
leveraging proprietary tools, accelerators and over 200 project management
reusable components • Industry focused team of 1000+ SMEs with
• Flexible pricing models: We offer flexible pricing model application and business/domain know-how
to (outcome based FP, T&M, Fixed Billing with CAP, etc)

ABOUT MPHASIS
Mphasis applies next-generation technology to help enterprises transform businesses globally. Customer centricity is foundational to
Mphasis and is reflected in the Mphasis’ Front2Back™ Transformation approach. Front2Back ™ uses the exponential power of cloud and
cognitive to provide hyper-personalized (C=X2C™2 =1) digital experience to clients and their end customers. Mphasis’ Service Transformation
approach helps ‘shrink the core’ through the application of digital technologies across legacy environments within an enterprise, enabling
businesses to stay ahead in a changing world. Mphasis’ core reference architectures and tools, speed and innovation with domain
expertise and specialization are key to building strong relationships with marquee clients.

For more information, contact: marketinginfo@mphasis.com

21/01/19 UK Vas-GHBW

USA UK INDIA
460 Park Avenue South 88 Wood Street Bagmane World Technology Center
Suite #1101 London EC2V 7RS, UK Marathahalli Ring Road
New York, NY 10016, USA Tel.: +44 20 8528 1000 Doddanakundhi Village
Tel.: +1 212 686 6655 Mahadevapura
Bangalore 560 048, India
www.mphasis.com
Tel.: +91 80 3352 5000
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