ENGLISH FOR INFORMATION TECHNOLOGY

SPEAKING TEST (2018, 2021)

There are two parts in the speaking test. In part 1, each candidate will be asked 5-7 questions about
their own experiences of information technology. In part 2, two candidates will ask and answer
questions related to information technology situations.

PART 1:

Possible questions:

No. Questions
1 How do you use IT?
I use IT for work, studying,communication and online shopping.
2 What devices do you use? I use a laptop because it is compact and convenient for work
and studying.
3 What software do you use? I use Visual Studio Code because it is a lightweight and
versatile code editor
4 What job would you like to do in the future? (then ask one of these questions)
What does a database administrator do? A database administrator manages and
maintains databases, ensuring their security, performance, and troubleshooting any
issues.
What does a helpdesk supervisor do? A help desk supervisor oversees the operations
and performance of a help desk team, ensuring effective customer support and timely
resolution of technical issues
What does a project manager do? A project manager oversees and leads the planning,
execution, and successful completion of projects within an organization.
What does a software developer do? A software developer designs, develops, and
maintains software applications, systems, and solutions.
What does a support technician do? A support technician provides technical
assistance and troubleshooting support to users for hardware, software, and network-
related issues.
What does a system analyst? A system analyst analyzes and evaluates an
organization's computer systems and procedures to help improve efficiency and solve
business problems.
5 Can you tell me a name of a technology company?
What activities do they carry out?
One example of a technology company is Google. Google engages in various activities
such as search engine services, online advertising, cloud computing, software
development,hardware products,
6 What is the IT organization would you like to work for? Why?
I want to work for FPT because it offers a great working environment and provides a
competitive salary for newcomers.
7 Can you tell me the difference between peripherals and internal hardware?
Peripherals are external devices connected to a computer, while internal hardware
refers to components inside the computer case.
8 What can you do to a window? I can close, open, or access websites through a
window.
9 What do you use computers for? I use a computer for work, study, and entertainment
10 Which website do you visit most often? I often visit Facebook the most because I can
chat with people and watch videos on it.
11 Which browsers do you use? Which is your favourite? Why? I use Coc Coc and
Google Chrome, but my favorite is Coc Coc because of its fast speed, beautiful user
interface, and strong security measures
12 What kind(s) of device(s) do you use to access the internet?
 i use computer, smartphone,tablets access internet
13 What computing devices do you use in your daily life, (e.g. ATMs)?
(Do you think they are on a network? Is it wired or wireless?
Are these devices secure? What security features do they have (e.g. a PIN)?
Password or PIN protection, Biometric authentication, Encryption, App permissions
14 What features do you use on a mobile device? (e.g. GPS, maps, camera)
I use maps,camera,music and applications
What do you use them for?
I use the camera to take photos and maps to find directions
15 How often do you use email?i use it twice a day for working
16 When do you choose email instead of instant messaging, face-to-face or telephone
communication?
when I need to share attachments or documents or when the person me are contacting
may not be able to reply right away
17 What do people use spread-sheets for?
people use spread-sheets for organizing and analyzing data performing calculations
and formulas, creating charts and graphs.
18 Do you use spread-sheets? What for?
Yes ,I do.i use it for performing formulas,create graphs and charts
19 What do you find easy about using them (spread-sheets)?
It is easy about basic caculation,data organization,sorting,filtering
What do you find difficult about using them?
It is difficult complex formulas and data analysís
20 What database programs do you know?
SQL,MONGODB,SQLite and oracle database
21 What do people use databases for? Give examples.
They use database for storing, managing, and organizing structured and unstructured
data
E-commerc:database use for store product,cutormer information,order details and
inventory data
22 Can you describe …….? (Examiner may choose one of these)
- NAS device?is a network-connected storage device used for centralized file
storage and sharing.
- a touchpad? is a pointing device commonly found on laptops that allows users
to control the cursor by sliding their fingers across its surface.
- a stylus? is a pen-like tool used to interact with touchscreens or digital devices.
- a graphics tablet and stylus? A graphics tablet is a digital input device that
allows users to draw or write directly on the surface using a stylus, which acts
as a pen or brush.
- a touch screen? A touch screen is a display panel that can detect and respond to
touch inputs, allowing users to interact with digital content by directly touching
the screen.
- a projector? A projector is an electronic device that projects an image or video
onto a surface, typically a screen or wall.
- a headset? A headset is a wearable audio device that covers the ears and
usually includes a microphone for communication or listening to audio content.
- a multifunctional printer? A multifunctional printer is a device that combines
the functionality of a printer, scanner, copier, and sometimes a fax machine
into a single device.
23 How do you communicate electronically with friends and family?
I use messager I can video call and chat with friend and family
24 Which types of communication do you think are better for communicating
information?
I think email is better for communicating information
Which types of communication do you think are better for being friendly?
I think video call because Video calls provide a sense of presence and allow for facial
 expressions, gestures, and visual engagement
25 Which method of communicating do you prefer: face-to-face, by video or by
telephone?
I prefer video communication because it saves time and travel costs.
26 What do you think are the advantages of video conferencing over face-to-face
meetings?
I think video conferencing offers convenience, cost savings, flexibility, and efficient
collaboration
27 Do you buy things on the internet? Why (not)?
Yes,I do.I can buy item quickly and cheap
28 What are the advantages and disadvantages of internet shopping?
I can buy item quickly and cheap but I can’t check quality item
29 When a company buys new technology, how important do you think it is to train
users?
I think they can effectively ultize and maximize the benefit of the new technology
30 What do you think are the advantages of e-learning over face-to-face learning?
I can record and review lessons, which is also convenient for mobility
31 What was the last problem you had with an electronic device? What other problems
could happen?
The last problem I had with with electronic device was the speaker of my laptop not
working.other problem include battery issues,sofeware carshes and hardware failures
32 When you have problems with a device, what do you do? How can you find help?
I will search online for information about laptop repair shops and then take my laptop
to get it fixed there.
33 Have you ever called an IT help desk centre? What happened? How was the
experience?
My laptop speakers were not working, so I called to inquire if the repair shop had
replacement speakers available before taking my laptop there for repairs, and it was a
good experience
34 Can you talk about steps to solve an IT problem?
I think Gather information,analyze the problem,troubleshoot,test and verify
35 In what area of IT would you most like to work in the future? Why?
I want to work of AI because it is the future trend and offers high salary potential.
36 What technical skills do you have? Where have you used them?
I have programming skills that I have utilized in various class assignments. I have
experience with coding and solving programming problems, applying algorithms and
data structures, and developing software applications
37 What personal skills do you have? In what situations have you used them?
I have the ability to play guitar, and I often use it during social gatherings or parties.

Part 2: Pair work

STUDENT A STUDENT B
You are a new employee in You are of the company
a company. Ask your staff. Your partner is a
partner about rules in the new employee. Explain
IT workplace. these IT workplace rules to
 What time/ start work? him/her.
 Eat/desk?  Start work: 8 a.m. √
 Keep/desk/clean?  Eat at desk.
 What devices/  Keep desk clean. √
connect?  Connect own devices.
 Where/ read/ rules?  www.basic-
comp.com.vn to read
more rules. √
Name: ……………………………………. SPEAKING TEST Date: …………………

Write your answers to your speaking questions

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SPEAKING PART 2 (write a conversation)

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PART 2: CARDS (asking and answering questions)

SITUATION 3
Card 3A: Imagine you are a technician working in a mobile device company. Your
partner is a tourist guide who is looking for a new mobile phone with many functions
which are useful for his/her job. Support him/her by asking questions.
Clues:
- Help?
- What/use/for?
- Functions/need?
- Cost, $?
- Nokia? Samsung? iPhone?
- …….

SITUATION 3
Card 3B: Imagine you are a tourist guide who is looking for a new mobile phone with
many functions which are useful for your job. Your partner is a technician working in a
mobile device company. Tell him/her what you are looking for by answering his/her
questions.
Clues:
- Need help;
- Smart phone: easy to use, for a tourist guide;
- Functions: GPS, Calendar, Internet, Notes, Camera, Video, Voice recording,…
- Payment amount: around $700 (~VND 15 million)
- Brand: any kind