Loop-iNET

Intelligent Network Management

System
User’s Manual

LOOP TELECOMMUNICATION INTERNATIONAL, INC.

8F, NO. 8, HSIN ANN RD.
SCIENCE-BASED INDUSTRIAL PARK
HSINCHU, TAIWAN
Tel: 886-3-578-7696
Fax: 886-3-578-7695
LoopTelecom.com
 2014 Loop Telecommunication International, Inc. All rights reserved.
Version 12 23 Oct, 2014
User’s Manual Structure
This User’s Manual is written to follow a user’s logical activities when using a network
management system and is comprised of the following parts and information:

Part I Introduction to Loop-iNET

1. Introduction and Overview of Loop-iNET – What is Loop-iNET? What are its key
features?

Part II Overview of Loop-iNET

2. Loop-iNET Menu Selections – What’s the function for every option under Loop-iNET?

Part III Main System Functions and Use

3. View Management – How can I view nodes and links and use supporting menus for
viewing and editing information and properties? How can I view links attached to the
nodes?
4. Alarm& Resource Management – How do I use alarm features to respond to alarms?
How can I use supporting menus for viewing and editing information and properties? How
do I filter the alarms and notify the management personnel?

Part IV Advanced Functions(Optional)

5. XC Tool – How do I make use of the Cross Connection Tool?
6. CAAS – How do I view the CAAS records on the panel, and limit the display results, as
well as query the related records stored in the database?
7. Site Manager – How do I manage multiple sites to maximize the performance of Loop-
iNET?

Part V Misc
8. Other Operations on Loop-iNET – How do I change my password? How do I set the
background and wallpaper? And how do I log out of Loop-iNET and re-log into the
system again? How to use services, such as NTP and TFTP?

Part VI Appendices
The appendices provide a lot of useful information for your better use of Loop-iNET system, such
as the alarm events and the frequently asked questions.

Page i Loop-iNET Intelligent Network Management System

Table of Contents
Part I Introduction to Loop-iNET .................................................................................................. 6
Chapter 1 - Key Features ......................................................................................................... 6
1.1 Graphical Views.............................................................................................................. 6
1.1.1 NE Panel View ......................................................................................................... 6
1.1.2 NE Subnet View ....................................................................................................... 7
1.1.3 NE GIS View ............................................................................................................ 7
1.2 Alarm Management ........................................................................................................ 8
1.3 Security Management ..................................................................................................... 9
1.4 System Monitoring ........................................................................................................ 10
1.5 Disaster Recovery ........................................................................................................ 10
1.6 Graphic Cross Connection(GXC) .................................................................................. 11
1.7 Specifications ............................................................................................................... 11
Part II – Overview of Loop-iNET ................................................................................................ 13
Chapter 2 - Loop-iNET Menu Selections ................................................................................ 13
Part III –Primary Functions & Use .............................................................................................. 17
Chapter 3 - Topology View Management ............................................................................... 17
3.1 NE Subnet View Management ...................................................................................... 17
3.1.1 Working with the Resource Tree and MIB Tree....................................................... 17
3.1.2 Working with the Loop-iNET NE/Subnet Views ....................................................... 19
3.1.2.1 Subnet Views................................................................................................... 20
3.1.2.2 NE Views ......................................................................................................... 24
3.1.2.3 Links................................................................................................................ 35
3.1.2.4 Cloud Views .................................................................................................... 42
3.1.3 Using the Event Panel ............................................................................................ 44
3.1.3.1 Adding Comment ............................................................................................. 45
3.1.3.2 Adding Filter Panel .......................................................................................... 47
3.2 NE GIS View Management ........................................................................................... 49
3.2.1 Working with NE GIS Main Interface....................................................................... 50
3.2.2 Adding and Deleting an Area .................................................................................. 51
3.2.3 Adding and Deleting a Station ................................................................................ 52
3.2.4 Right-Clicking Options ............................................................................................ 53
Chapter 4 - Resource Management ....................................................................................... 55
4.1 Querying DMEs ............................................................................................................ 55
4.2 Querying Indirect Managed Equipments (IMEs) ............................................................ 59
4.3 Querying Subnets ......................................................................................................... 60
4.4 Querying Links ............................................................................................................. 62
4.5 Querying Topolinks....................................................................................................... 64
4.6 Querying Cloud ............................................................................................................ 67
4.7 Querying Area .............................................................................................................. 69
4.8 Querying Station ........................................................................................................... 70
4.9 Inventory ...................................................................................................................... 71
4.9.1 Querying List .......................................................................................................... 72
4.9.2 Counting ................................................................................................................ 73
4.10 File Transfer ............................................................................................................... 74
4.10.1 Upload ................................................................................................................. 74
4.10.2 Download ............................................................................................................. 77
4.11 NE Auto-Discovery Configuration................................................................................ 79
4.11.1 NE Auto-Discovery Configuration Settings ............................................................ 79
4.11.2 NE/Subnet Topology Auto-Discovery Configuration .............................................. 82
Chapter 5 - Alarm Management ............................................................................................. 85

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 5.1 Event Filter ................................................................................................................... 85
5.1.1 Adding a New Filter ................................................................................................ 87
5.1.1.1 Resetting to Default ......................................................................................... 96
5.1.2 Setting up Paired Alarms ........................................................................................ 97
5.1.2.1 System Alarms ................................................................................................ 97
5.1.2.2 Equipment Alarms ......................................................................................... 100
5.2 Alarm Queries ............................................................................................................ 103
5.3 Redefining the Alarm Colors and Sounds.................................................................... 104
5.3.1 Alarm Color Configuration .................................................................................... 104
5.3.2 Alarm Sound Management ................................................................................... 105
Chapter 6 - Reports & Statistics ........................................................................................... 107
6.1 NE Connection ........................................................................................................... 107
6.2 Trend Grapher ............................................................................................................ 108
6.2.1 Adding Sensor ..................................................................................................... 109
6.2.1.1 Adding Ping Sensor ....................................................................................... 109
6.2.1.2 Adding SNMP-Based Sensor ......................................................................... 111
6.2.2 Working with Sensor ............................................................................................ 116
6.2.3 Making Query....................................................................................................... 117
Part IV- Advanced Functions(Optional) .................................................................................... 119
Chapter 7 - XC Tool ............................................................................................................. 119
7.1 Working with XC Map.............................................................................................. 119
7.2 Creating and Deleting XC ........................................................................................ 121
7.2.1 Creating Normal Cross Connection ................................................................... 122
7.2.2 Creating SNCP Cross Connections ................................................................... 124
7.2.3 Creating ULSR Cross Connections ................................................................... 127
7.2.4 Deleting Cross Connections .............................................................................. 130
7.3 Managing XC Map .................................................................................................. 132
Chapter 8 - CAAS ................................................................................................................ 134
8.1 Adding Filter Panel for CAAS .................................................................................. 134
8.2 Querying CAAS Records ......................................................................................... 136
Part V – Misc........................................................................................................................... 139
Chapter 9 - System Operations ............................................................................................ 139
9.1 System Logs............................................................................................................... 139
9.1 Query under Operation Log ................................................................................. 139
9.2 Query under Access Log ..................................................................................... 140
9.2 System Monitor .......................................................................................................... 141
9.1 Component .......................................................................................................... 141
9.2 Equipment ........................................................................................................... 143
9.3 User .................................................................................................................... 145
9.3 Set Default Value........................................................................................................ 146
9.1 Resources ........................................................................................................... 147
9.2 Users................................................................................................................... 148
9.4 System Periodical Polling Interval ............................................................................... 148
9.5 Schedule Polling......................................................................................................... 150
9.6 Customer.................................................................................................................... 151
9.6.1 Adding and Deleting a Customer....................................................................... 151
9.6.2 Customer Query ............................................................................................... 153
9.7 Cloud Disk .................................................................................................................. 153
9.8 Services ..................................................................................................................... 154
9.8.1 NTP Time Sync ................................................................................................ 154
9.8.2 Services Configuration ...................................................................................... 156
Chapter 10 - User Profile ..................................................................................................... 157
10.1 Changing Password .............................................................................................. 157
10.2 User Private Settings............................................................................................. 157
Chapter 11 - Preferences ..................................................................................................... 158
Chapter 12 - About .............................................................................................................. 160

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 Chapter 13 - Locking Desktop .............................................................................................. 161
Chapter 14 - Logout ............................................................................................................. 161
Part VI Appendices.................................................................................................................. 162
Appendix A Loop-iNET System Alarm Events ..................................................................... 162
Appendix B: Solution for Loop-iNET Operation Errors .......................................................... 172
Appendix C: GIS Map Layer Download Instruction ............................................................... 174
Appendix C: Frequently Asked Questions ........................................................................... 178
1. Alarm ........................................................................................................................ 178
2. View ......................................................................................................................... 181
3. Resource .................................................................................................................. 182
4. Others....................................................................................................................... 184

Page iv Loop-iNET Intelligent Network Management System

Feature Support List
For CAAS and File Transfer features, they are not completely supported by all devices. Below is
the support list provided for reference.

Feature GXC CAAS File Transfer

Device Upload Download Upload Download

Configuration Configuration Firmware Firmware
AM3440A √ √ √ √ N/A √
AM3440B √ √ √ √ N/A √
AM3440C √ √ √ √ N/A √
AM3440D √ √ √ √ N/A √
IP6300 N/A N/A N/A N/A N/A N/A
IP6510LN N/A √ N/A N/A N/A √
IP6700 N/A √ N/A N/A N/A N/A
IP6702 N/A N/A N/A N/A N/A N/A
IP6716 N/A √ N/A N/A N/A N/A
IP6763 N/A √ N/A N/A N/A N/A
IP6750 N/A √ √ √ √ √
IP6810 N/A N/A N/A N/A N/A N/A
IP6820 N/A √ N/A N/A N/A √
IP7925 N/A √ N/A N/A N/A √
IP7925C N/A √ N/A N/A N/A √
O9100-3U N/A √ √ √ N/A √
O9170S N/A √ √ √ N/A √
O9330 N/A N/A N/A N/A N/A N/A
O9340SA N/A √ √ √ N/A √
O9400R √ √ √ √ N/A √
O9400R CC16 √ √ √ √ N/A √
O9400SA-1US1 √ √ √ √ N/A √
O9400SA-1US4 √ √ √ √ N/A √
O9500 √ √ √ √ N/A √
O9550A N/A √ √ √ N/A √
O9550C N/A √ √ √ N/A √
T2500-2S N/A N/A N/A N/A N/A N/A
V4150 √ √ √ √ N/A √
V4200-9 N/A N/A N/A N/A N/A N/A
W8140 N/A √ √ √ N/A √

Page v Loop-iNET Intelligent Network Management System

Part I Introduction to Loop-iNET
Chapter 1 - Key Features

Part I Introduction to Loop-iNET

Chapter 1 - Key Features
Chapter 1 provides an introduction to the key features of Loop-iNET and ways that it can make
network management more effective for you.

Loop-iNET provides its users with integrated network management over all of Loop’s products. It is
highly scalable (up to 100,000 network elements) and can meet the needs of network management,
both large and small. Loop-iNET provides alarm management, report& statistics, operation fault
tolerance, and FCAPS (fault-management, configuration, accounting, performance and security)
support. Operators’ frequent tasks are automated to save time. Traffic can easily be diverted around
network faults by single point and clicks.

Continue reading to learn more about the capabilities of Loop-iNET.

1.1 Graphical Views

Loop-iNET provides a web-based Graphic User Interface(GUI) to view the Network objects
graphically. Details can be viewed by right-clicking on the views to “drill down” for more detail.

1.1.1 NE Panel View

The Network Element Panel View allows users to determine the status of modules and cards. Loop-
iNET displays a front view of the device with associated modules and cards. The figure below shows
a sample NE panel view, which looks like the actual physical device.

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 Part I Introduction to Loop-iNET
Chapter 1 - Key Features

1.1.2 NE Subnet View

The subnet view in the topology allows you to manage the network elements more efficiently. The
Resource Pilot Tree in the left frame of the window in Figure below displays the resources in a
hierarchical fashion that a user can use to access resources in the network and view them.

1.1.3 NE GIS View

The GIS(Geographic Information System) view in the topology allows you to get the geographic
information (Longitude and Latitude) of the stations included in the topology.

Loop-iNET Intelligent Network Management System Page 7

Part I Introduction to Loop-iNET
Chapter 1 - Key Features

1.2 Alarm Management

Loop-iNET provides current network alarm updates. The object with a current alarm can easily be
seen in the Alarm Monitor Panel. By right-mouse-clicking to gain access to a drop-down menu of
options, the user can instantly gain insight into active alarms occurring in their network. These
features are state-of-the-technology allowing network operators to provide the best network
performance by having instant access to the health of their network.

Alarm information in Loop-iNET permits operators to quickly get to the source of any network
problems by combining a lot of the most useful alarm information into a single window and then
allowing users to quickly gain even more detail by right mouse-clickings. Alarms can then be
forwarded (based on the user’s forwarding criteria) to the appropriate network personnel and tracked
to closure. Statistics of alarms histories are easy to follow to identify repeat problems and then
remedy them. At the bottom of the screen, it shows the Alarm Monitor Panel that displays alarms,
events and Current Active Alarm Summary (CAAS). A sample screen is shown as below.

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 Part I Introduction to Loop-iNET
Chapter 1 - Key Features

1.3 Security Management

Managing user privileges is fast and easy with Loop-iNET. By regularly validating the password,
Loop-iNET prevents any unauthorized people from accessing the system. It also makes the
administrator assign the user privilege and group privilege properly to ensure the system security.
Also, Loop-iNET allows for tracking of user operations and user access. The User Operation Log
window shown in Figure below clearly shows all system logs, including operation logs and access
logs.

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Part I Introduction to Loop-iNET
Chapter 1 - Key Features

1.4 System Monitoring

Loop-iNET provides system monitor to check the loading of Loop-iNET system component, get the
current status of the equipment in Loop-iNET network and record all currently online users. For the
major components, Loop-iNET provides High Availability solution, so you can add or reduce the
system components based on your own demands and the system performance.

1.5 Disaster Recovery

Loop-iNET provides geographical system redundancy and an independent system on each site,
which allows you to manage all Loop-iNET sites conveniently. Moreover, its hot-standby/warm-
standby mechanism guarantees system failover and quick recovery.

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 Part I Introduction to Loop-iNET
Chapter 1 - Key Features

1.6 Graphic Cross Connection(GXC)

Loop-iNET provides graphic cross connection on NE level, which is available for several model types.

1.7 Specifications
Loop-iNET features and characteristics are summarized in Table 1-1 below.

Loop-iNET Main System Summary of Features

Main System Feature Description

Graphical Views  Multi-hierarchical Views of Subnet
 Network Element Topology Map
 NE Panel View with Current NE Status and a Physical
Outlook
 Graphic Cross Connection available for several model
types
Alarm Management  Speedy, Efficient Alarm Resolution
 Advanced Alarm Filtering System
 Automatic Suppressing and Email Notification
Security Management  User’s Privilege Management
 Detailed System Log Records
System Management  Real Time System Monitor for all Loop-iNET
processes, including component status, user status
and NE status
 Loop-iNET database maintenance (scheduled and
manually maintenance functions)
 Convenient License Management(backup,
export/import license file)
 System redundancy and failover

Loop-iNET Intelligent Network Management System Page 11

Part I Introduction to Loop-iNET
Chapter 1 - Key Features

Service  NTP Service Incorporation

Page 12 Loop-iNET Intelligent Network Management System

 Part II – Overview of Loop-iNET
Chapter 2 - Loop-iNET Menu Selections

Part II – Overview of Loop-iNET

Before using Loop-iNET, let’s have an overview on the menu selections under Loop-iNET.

Chapter 2 - Loop-iNET Menu Selections

Log in Loop-iNET and click iNET START at the left bottom, you will access the Loop-iNET menu
selections as shown below.

From this menu selection bar, you use your left-mouse-key to access various functions of Loop-iNET.
The following table summarizes the available features from the menu selections.
Note: Some features may be described in Loop-iNET Installation, Startup & Maintenance Guide and
3rd-Party NE Manual. Please read the respective manual based on you specific demands.
Comment or
Reference
Component Option Icon Function
Chapter in iNET
User Manual

Display and set multi-layered

View Topology View topology graphics for network Chapter 3
elements (NE)

Query and manage the

CAAS Current Active Alarm Chapter 8
Summary

Query and manage the

Current Alarm Chapter 5
current alarms
Alarm
Query and manage the
Historical Alarm Chapter 5
historical alarms

Event Query and manage all events Chapter 5

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 Part II – Overview of Loop-iNET
Chapter 2 - Loop-iNET Menu Selections

Comment or
Reference
Component Option Icon Function
Chapter in iNET
User Manual

Enter alarm filter

Event Filter Chapter 5
management module

Alarm Severity Define the colors for different

Chapter 5
Configuration alarm severities

Manage Directed Managed

DME Chapter 4
Equipment resources

Indirect Managed Manage Indirect Managed

Chapter 4
Equipment Equipment resources

Subnet Manage subnet resources Chapter 4

Link Manage link resources Chapter 4

Cloud Manage cloud resources Chapter 4

Query and view the inventory

Inventory Chapter 4
information

Set the display information of

Resources Third-Party the third-party devices, such 3rd-Party NE
Configuration as the name, and the font Manual
size

Topolink Manage topolink resources Chapter 4

Area Manage area resources Chapter 4

Station Manage station resources Chapter 4

Transfer the device

File Transfer configuration and firmware Chapter 4
by using Loop-iNET

Auto search and add

NE Auto-
equipments to system for
Discovery Chapter 4
Configuration management according to
configuration

Record the online and offline

NE Connection Chapter 6
periods of NEs
Report & Statistics
Trend Grapher Monitor the network traffic Chapter 6

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 Part II – Overview of Loop-iNET
Chapter 2 - Loop-iNET Menu Selections

Comment or
Reference
Component Option Icon Function
Chapter in iNET
User Manual

Loop-iNET
Installation,
Manage system users and
User Manager Startup &
groups
Maintenance
Guide

Query and manage user

Security System Logs operation and access logging Chapter 9
and tracking

Loop-iNET
Installation,
Define the security policy for
Policy Startup &
the users within the system
Maintenance
Guide

Monitor and manage system

System Monitor Chapter 9
state

Set the default parameters

Set Default Value for the new resources and Chapter 9
users

System
Set the various kinds of
Periodical Polling Chapter 9
system polling intervals
Interval

View the schedule polling

Schedule Polling Chapter 9
tasks

Manage the customer

Customer Chapter 9
information

System Cloud Disk Share files over the network Chapter 9

Compile the MIB File of the 3rd-Party NE

MIB Compile
third-party devices Manual

Organization Manage organizations

Mail Server Set the mail server for email Loop-iNET

Configuration notification Installation,
Startup &
License registration and Maintenance
License Manager Guide
management

Backup and restore system

DB
data manually or based on a
Backup/Restore
schedule

Loop-iNET Intelligent Network Management System Page 15

Part II – Overview of Loop-iNET
Chapter 2 - Loop-iNET Menu Selections

Comment or
Reference
Component Option Icon Function
Chapter in iNET
User Manual

Expiration Manage the expired backup

Maintenance data and files

DB Backup File Make settings for remote

Mirroring mirroring

Sync the time between the

NTP Time Sync Chapter 9
NTP Server and NTP Client

Configure the settings of

Services
services provided by Loop- Chapter 9
Configuration
iNET

Loop-iNET
Provide a long-distance
Installation,
backup capability to lower
Site Manager Startup &
the impact from one Loop-
Maintenance
iNET site failure
Guide

View your account details

User Profile Chapter 10
and change your password

Set the Shortcuts, Autorun,

Quickstart options, and
Preferences Chapter 11
change the iNET appearance
style

Display the program version

About Chapter 12
information

Lock the desktop to prevent

Lock Desktop others from accessing iNET Chapter 13
system

Logout Log out of iNET program Chapter 14

Page 16 Loop-iNET Intelligent Network Management System

 Part III –Primary Functions & Use
Chapter 3 - Topology View Management

Part III –Primary Functions & Use

This part of the manual explains the most commonly used system functions after you are familiar with
launching the system, have set Loop-iNET system properly. At this point, you are ready to use Loop-
iNET to gain powerful and extremely useful insight into your network.

This section begins with an overview or high level explanation of the Loop-iNET GUI. It then
progresses to using views of links, nodes and panels, and then closes with a discussion on
monitoring alarms. From the toolbar of Loop-iNET, View and Alarm are discussed in this part of the
manual.

Chapter 3 - Topology View Management

3.1 NE Subnet View Management
Along with the hardware devices, Loop-iNET provides logical views of your network and allows you to
build your network based on those views. Your networking records and database are always kept in
sync with changes to your network with Loop-iNET. The purpose of this section is to instruct you to
view and add objects in Loop-iNET topology.

3.1.1 Working with the Resource Tree and MIB Tree

On the left of NE/Subnet Topology, we have Resource and MIB tabs. A sample screen is shown as
below.

Resource Tree

The Resource tree shows all icon objects in the map. This includes subnets (which contain lower
levels), and NEs(Network Elements). Links are not shown in the resource tree.

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Part III –Primary Functions & Use
Chapter 3 - Topology View Management

 Check the small box on the left of a subnet icon (folder icon) to open or close that sublevel in
the Resource tree.
 If you just want to select one subnet without the underlying NEs, press the Ctrl key and check
the small box to the left of a subnet icon.
 Double-click on any resource name to locate it quickly.
 Input partial or whole resource name in the Find column, the displayed results will be limited
according to the name you input.

Each icon in the Resource Tree is colored according to the status of the represented resource.
Subnet icons (and the top level Root Subnet icon) show the highest priority color of all underlying
resources.

MIB Tree

Select a NE and click on the MIB tab to access the MIB tree. Here is a sample screen.

Most of the functions you perform with the equipments involve the use of Management Information
Bases (MIBs). The MIB is a definition of what management data can be read from and written to a
Loop-iNET managed device. Use this tree to select MIB tables or variables for operation with MIB
menu commands.

Right-click on a MIB table and select Properties to view the details, as shown below.

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 Part III –Primary Functions & Use
Chapter 3 - Topology View Management

By double-clicking the MIB table, you can enter the setup page, as shown below. You can edit the
blue entries, or make setting on Edit MIB Table Entry on the right. After confirming the settings,
please press Apply to save it, or press Cancel to revert it.

3.1.2 Working with the Loop-iNET NE/Subnet Views

Loop-iNET offers hierarchical views of your network. The contents of a topology can be viewed
graphically in an NE/Subnet Topology window. It shows objects, including all subnets, links, NEs
and clouds based on the privilege assigned to the current login user. You can rearrange the contents
using drag-and-drop operations or automatic placement. Objects within it can be selected for menu
operations.

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Part III –Primary Functions & Use
Chapter 3 - Topology View Management

When you click iNET START/ View / Topology View, and select NE Subnet tab, you will see the
following screen.

There are multiple ways to view NEs displayed in the network. The resource or geography trees’
relationship with the map on the right allows you to easily get to information whether you are in either
the resource tree on the left or the topology map on the right. Under the resource tree on the left, we
can deselect any object to make it invisible. Subnets are represented as circles in the right panel of
the window. The lines are topolinks and the small squares are the NEs (the NE names are below the
squares).

The frame of object icons are displayed using the color of the highest priority unacknowledged event
for the corresponding object.

On the right top of the topology view, there are some options. You can move the cursor onto it to see
the function summary shown on the top.

3.1.2.1 Subnet Views

If we double-click a subnet in the Resource Tree, that subnet will be highlighted in the center of
graphical display on the right. You can double-click the subnet to expand or shrink it, or move some
objects into this subnet for the sake of efficient management.

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 Part III –Primary Functions & Use
Chapter 3 - Topology View Management

Here are some hints for you to rearrange the View window, for your reference.
 Double-click on any subnet in the topology to open or close that subnet. Note that a subnet
icon possibly contains sub-layers of subnets.
 To easily move the map view, select the button(the hand shape button), click anywhere
on the topology. Then scroll up/down to change the map size, or drag the whole map view.
 To move the resource within the network, select the button and move any item to
anywhere as you want. You can also select multiple objects by pressing the Shift key.
 Select the Zoom button (Zoom in/out) and click on the map view to see more or less
of the map view. Note when the map is already in original size, it won’t respond even if you
click the zoom in button.
 Use the button (original size) to return to the original map view.
 Use the button(View All) to view the whole topology. In this state, the view contents are
automatically zoomed so that all icons are visible. As the icon sizes get smaller, the icon
image is hidden and then the name is hidden.
 Use the button to move an object or change the size of a subnet.

3.1.2.1.1 Adding and Deleting a Subnet

A subnet can contain many other objects in multiple hierarchies. You can double click on a subnet to
expand or shrink the subnet view. Subnet cannot be polled or used as targets for MIB display
commands. The color of a subnet represents the highest priority unacknowledged event for any of its
children (including children of its children).
To add a new Subnet, go to the menu bar at the top of the screen. Click the button and click on
the background of the topology view. You will need to set up the properties of this subnet.

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Part III –Primary Functions & Use
Chapter 3 - Topology View Management

The Properties window will appear as shown below. Move your cursor to the Name field and key in a
label name for the subnet. You can also select the Type and enter some Remarks for this subnet as
you want. At last, click Save button to save your settings. If you don’t want to make the modification,
just click the Cancel button.

Upon successful completion, the Subnet created will appear as shown below.

To delete a subnet, select the subnet you want to delete, and press Del on the keyboard. Or right-
click on the object you want to delete, and select the Delete option. You will be prompted to confirm
the deleting operation. Click Yes to delete it.

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 Part III –Primary Functions & Use
Chapter 3 - Topology View Management

When you try to delete a subnet, if the Loop-iNET system prompts you a hint window as show below,
you must delete all resources within that subnet first, and then try deleting it again.

3.1.2.1.2 Subnet Dropdown Menu

By right-clicking on a subnet, you can close, zoom, delete the subnet, or view the properties, as well
as show/hide options.
Here is a brief description of the label and zoom options.

 Close Subnet – Close the subnet quickly.

 Alarms – Access the query page of current alarms and historical alarms related to this subnet
quickly.
 View – Show/Hide all IME. Loop-iNET hides all IME by default.
 Labels – Show/Hide the NE, Subnet and Link name. Loop-iNET shows the resource names by
default.
 Zoom – Zoom in/out the topology map, or view all resources within the network. Note that if the
map is in original size, you won’t zoom in it any more.
 Delete – Press it to delete the subnet.
 New – Press it to add new NE, Cloud or Subnet into this subnet.
 Properties – Press it to view the subnet property.

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3.1.2.2 NE Views

If we double-click a network element in the Resource Tree, the NE will be highlighted in the center of
graphical display on the right.

To open the Graphic User Interface (GUI) of a managed device, you can double-click on the
highlighted device. It provides more detailed information of the device, ports and plug-in cards. A
sample view is shown as below. In this view, you can set the auto-refresh frequency according to
your network condition, so that you can monitor the current status of the managed devices. The
colored small triangle icons represent the current alarms, based on which you can check more
information related to the current equipment.

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You can also right-click this interface to access the menu trees, as shown below.

Click on the table, then you can view the table details and edit some entries, as shown below.

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3.1.2.2.1 Adding and Deleting a NE

To add a new NE, go to the menu bar at the top of the screen. Click the button and click on the
topology map. Then you need to set up the properties of this equipment.

Move your cursor to the Name field and key in a label name for the device. Then, go down one row to
the IP field and key in the IP address of the device you are adding. You may also fill in other optional
fields such as HW Version, Auto SW Match, Status and Production Date. At last, click OK button to
save your settings. If you don’t want to make the modification, just click the Cancel button.

Next, click on the Access heading on the top of the box. The value of the General, Read Access
Mode, Read/Write Access Mode, Trap Access Mode shall be set. At last, click OK button to save
your settings. If you don’t want to make the modification, just click the Cancel button.

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Next, click on the Polling heading on the top of the box. Select the primary Polling Agent and Trap
Receiver. To make sure the existence of the device, you can do the setting on Poll Interval, Poll
Timeout, and Poll Retries. The Poll Interval is to set a time interval and to get the current status of
the device periodically. The Poll Timeout (10 seconds by default) is to set a time to declare the device
no response. The Poll Retries (2 times by default) is to set a number of time to retrieve the Device. If
excess the Poll Retries times, then it will declare the Device down. At last, click Apply button to save
your settings. If you don’t want to make the modification, just click the Close button.

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Upon successful completion, the NE created will appear in the subnet as shown below.

Once the NE has been added, the NE will appear on the subnet. A small green light indicates the NE
is connected normally. An “X” will appear on the new NE indicating that it is not connected or off-line.
The off-line NE will have a red colored X. The NE without green light or “X” indicates the firmware is
not loaded. In that case, please right-click on it and select Refresh Firmware.

To delete a NE, select the NE you want to delete, and press Del on the keyboard. Or right-click on
the NE you want to delete, and select the Delete option. You will be prompted to confirm the deleting
operation. Click Yes to delete it.

When you try to delete a NE, if the Loop-iNET system prompts you a hint window as shown below,
you must delete all links associated with that NE first, and then try deleting the NE again.

3.1.2.2.2 NE Dropdown Menu

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By right-clicking on an NE, you can open the NE panel, refresh firmware version, delete the NE, view
the NE properties, as well as the following menu options.

Here is a brief description of these menu options.

 NE Panel – Press it to open the NE panel quickly.

 Alarm – Query the CAAS, Current Alarm and Historical Alarm related to this device quickly.
 Refresh FW Version – Refresh the firmware version for the connected devices. This option is
available only when the device is connected.
 Tools – Provide a quick access to Device Polling, Connect Telnet and Web Management
page(for the devices supporting web management function). This option is available only when
the device is online, and the Device Polling function supports ICMP Ping, SNMPv1, SNMPv2
and SNMPv3 currently. When using Connect Telnet, please keep Loop-iNET webpage opened.
If telnet is disconnected temporarily, you can press F5 to refresh the telnet connection. Telnet
connection will be invalid if you close the Loop-iNET webpage or copy telnet URL into another
window.
 View – Show/Hide all IME. Loop-iNET hides all IME by default.
 Labels – Show/Hide the NE, Subnet and Link name. Loop-iNET shows the resource names by
default.
 Zoom – Zoom in/out the topology map, or view all resources within the network. Note that if the
map is in original size, you won’t zoom in it any more.
 Delete – Press it to delete the NE.
 Properties – Press it to view the NE property.
 Comment – Provide Device Comment and Port Comment options, which will be detailed
below.

Select Device Comment, you will see the following screen.

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In this screen you could view the comment in details, including the creator, create time, subject,
comment and attachment. You could also choose to add more comments, add attachment or delete
the current comment.
 Add Comment – Click to add comment, as shown below.

 Add Attachment – Click to add attachment for the current comment, with the supported formats
as shown below.

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 Delete Comment – Delete the current comment.

Select Port Comment, you will see the following screen.

Expand the card tree on the left, select one port to view the comment in details, including the port
information, customer information, creator, create time, subject, comment and attachment. You could
also choose to set/remove the customer information, add more comments, add attachment or delete
the current comment.

 Set/Remove Customer – Click Set button aside Customer to add customer under the current
port, as shown below. On the upper right, you could click to add more customers, edit and delete

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the selected customer. After the customer information is confirmed, click OK button on the lower
right to add it under the current port.

 Add/Delete Comment and Add Attachment- Please refer to Device Comment for the similar
operation.

3.1.2.2.3 Indirect Managed Equipment (IME)

Indirect Managed Equipment hasn’t independent IP. However, you can manage it through its
connected DME (Directly Managed Equipment).

Double-click the small rectangle at the top of DME icon. A sample screen is shown as below.

On the Topology View, you will see the whole information of IME & DME, and the relationship
between IME & DME. A sample screen is shown as below.

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Here are some hints for you when you use this feature for your reference.
 You can see the online/offline status of IME. The small rectangle at the top of DME icon shows
the highest warning level of IME.
 You can open the NE panel.
 You can create Topolink between IME and other NEs. About how to create Topolink, please
refer to the below section Links for the same operation. A sample screen is shown as below.

 You can add Device Comment & Port Comment.

 You can only check the quantities of all IMEs in License Manager. Please access the interface
of License Manager, go to Import / Export License File tab, then you will see the below screen.

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 You can see the whole data information of IME & DME in Inventory. Please access the interface
of Inventory, find the equipment which supports IME, then expand the list, you will see the
below screen.

 You can perform IME Firmware Upload/Download operation through DME.

By right-clicking on an IME, you can view, label, zoom the IME, as well as the following menu options.

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Here is a brief description of these menu options.

 NE Panel – Press it to open the NE panel quickly.
 Comment – See NE Dropdown Menu for more information.
 View – Show/Hide all IME. Loop-iNET hides all IME by default.
 Labels – Show/Hide the NE, Subnet and Link name. Loop-iNET shows the NE, Subnet names
by default.
 Zoom – Zoom in/out the topology map, or view all resources within the network. Note that if the
map is in original size, you won’t zoom in it any more.
 Delete – Press it to delete the IME.
 Properties – Press it to view the IME property.

3.1.2.3 Links

3.1.2.3.1 Adding and Deleting a Link

To add a new link, go to the menu bar at the top of the screen. Click the (PTL) or (VTL)
button and click on the topology map. Then click on two pieces of equipment to create a link.

The Properties window will then appear as shown below. Move your cursor to the Name field and
key in a label name for the link. You can also enter some remarks for this link as you want. At last,
click Save button to save your settings. If you don’t want to make the modification, just click the
Cancel button.

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Upon successful completion, the Link created will appear as shown below. It shows color of the
highest alarm severity of the associated ports.

To delete a Link, select the Link you want to delete, and press Del on the keyboard. Or right-click on
the NE you want to delete, and select the Delete option. You will be prompted to confirm the deleting
operation. Click Yes to delete it.

3.1.2.3.2 Link Dropdown Menu

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By right-clicking on a link, you can open the NE panel, refresh firmware version, delete the NE, view
the NE properties, as well as the following menu options.

Here is a brief description of these menu options.

 Comment – Add comment for links and the detailed instructions is as below:

Select Comment, then you will see the following screen.

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In this screen you could view the comment in details, including the creator, create time, subject,
comment and attachment. You could also choose to add more comments, add attachment or delete
the current comment.

Add Comment – Click to add comment, as shown below.

Add Attachment – Click to add attachment for the current comment, with the supported formats
as shown below.

Delete Comment – Delete the current comment.

 View – Show/Hide all IME. Loop-iNET hides all IME by default.
 Labels – Show/Hide the NE, Subnet and Link name. Loop-iNET shows the resource names by
default.
 Zoom – Zoom in/out the topology map, or view all resources within the network. Note that if the
map is in original size, you won’t zoom in it any more.
 Delete – Press it to delete the link.

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 Properties – Press it to view the link property.

 Topolink– Create topolinks on ports between two ends of the link(PTL or VTL). It is only
available for links with ports on both ends.

By pressing Topolink option, you will access the following screen. The solid circle represents the
alarm occurs on that port, and the color represents the alarm severity.

In above screen, you can choose to add, edit, delete, or comment the topolinks. To create a new
topolink, please click Add button to access the following screen.

Expand the tree and select ports for Node A and Node Z. Don’t forget to click OK to save settings.

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You will see the newly created topolink in dotted line. Please press Save button to confirm the
operation. You can only edit the new topolink after pressing Save button at the lower right.

Once you press Save, the dotted line will become solid line as shown below. Then you can further
add more topolinks. Or choose one topolink to edit or delete by clicking the corresponding buttons on
the upper right.

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Select one topolink, then press Comment, you will see the following screen.

In this screen you could view the comment in details, including the creator, create time, subject,
comment and attachment. You could also choose to add more comments, add attachment or delete
the current comment.

 Add Comment –Click to add comment, as shown below.

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 Add Attachment – Click to add attachment for the current comment, with the supported formats
as shown below.

 Delete Comment – Delete the current comment.

3.1.2.4 Cloud Views

If we double-click a cloud in the Resource Tree, the cloud will be highlighted in the center of graphical
display on the right.

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3.1.2.4.1 Adding and Deleting a Cloud

To add a new cloud, go to the menu bar at the top of the screen. Click the button and click on
the topology map. Then you need to set up the properties of this cloud.

Right click the newly-added cloud and select Properties. The Properties screen will appear as
shown below. Move your cursor to the Name field and key in a label name for the cloud. You can
also enter some remarks for this cloud as you want. At last, click OK button to save your settings. If
you don’t want to make the modification, just click the Cancel button.

3.1.2.4.2 Cloud Dropdown Menu

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By right-clicking on a cloud, you can label, zoom, delete the cloud, or view the properties, as well as
the following menu options.

Here is a brief description of these menu options.

 View – Show/Hide all IME. Loop-iNET hides all IME by default.
 Labels – Show/Hide the NE, Subnet and Link name. Loop-iNET shows the NE, Subnet names
by default.
 Zoom – Zoom in/out the topology map, or view all resources within the network. Note that if the
map is in original size, you won’t zoom in it any more.
 Delete – Press it to delete the cloud.
 Properties – Press it to view the cloud property.

3.1.3 Using the Event Panel

When there is a problem in your network, Loop-iNET will alert you with an alarm, which is often
accessed in NE/Subnet Topology as shown below.

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Loop-iNET NE/Subnet Topology includes an alarm panel window for viewing several filtered
instances. This is a tabbed dialog box that occupies the lower portion of the frame window. Use the
drag control above this window to change its size. The alarm panel has three tabs, described as
below:

 Alarm - Shows both the acknowledged and unacknowledged alarms. You can opt to view the
alarms of a certain period or limit the display results. Also you can double-click any entry to make
the related equipment highlighted in the center.

 Event- Shows all events related to both the Loop-iNET system and the equipment. You can opt
to view the alarms of a certain period or limit the display results.

 CAAS - It represents Current Active Alarm Summary, which shows all active alarms. For more
details about this feature, please refer to Chapter of CAAS.

Note: The Current Alarm and Events could display 20,000~200,000 records (20,000 entries by default). If
you want to view more than 20,000 entries on NE topology, please consult the administrator to modify the
Web Server memory.

For these three tabs, there are settings and some right-click options as briefly introduced below.

 For Alarm tab, you can click the Acked(acknowledged) or Unack(unacknowledged) button to
show the matching results only. You can click on the color bars to show the matching results
only or click All Severities button to show all results. Also, you can right click on any entry to
acknowledge/unacknowledge, clear, raise/lower the severity and view properties.

 For the Event tab, you can define some events as alarms in Alarm Filter.

 To make sound when alarm occurs, you can click on the bell button shown on the right.

 To limit the display results, you can choose a certain period or add a filter panel under the
tabs. Below is the instruction for adding filter panel under the tabs respectively.

3.1.3.1 Adding Comment

Right-click on any entry of Alarm, and select Comment, you will see the following screen.

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In this screen you could view the comment in details, including the creator, create time, subject,
comment and attachment. You could also choose to add more comments, add attachment or delete
the current comment.
 Add Comment –Click to add comment, as shown below.

 Add Attachment – Click to add attachment for the current comment, with the supported formats
as shown below.

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 Delete Comment – Delete the current comment.

3.1.3.2 Adding Filter Panel

The operations for adding Event/Alarm Filter Panel are quite similar, so here we take adding Event
Filter Panel as an example. Choose any entry and select Adding Filter Panel, you will see the
following screen.

Input the panel name and expand the Enterprise, this option is only for equipment traps. If you don’t
need to set this option, please skip to the next step. A sample screen is shown as below.

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Expand the Equipment, it will list all available equipments. Please select the equipments you want to
include or exclude for this Filter Panel.

Expand the Alarm Type, it provides two options of System and Equipment. Please make the
selection based on you demands.

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Expand the Messages, and define the included or excluded message content by following the
example given, and click OK button to save it.

Then you will see the results matching the condition you set, as shown below. You can also right-click
on it to add more filter panels or modify the settings as you want.

3.2 NE GIS View Management

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Loop-iNET incorporates GIS feature for better network management. It is a convenient and powerful
tool to collect and manage the physical locations and display them on a geographic map. Below are
the instructions about how to use this feature.

3.2.1 Working with NE GIS Main Interface

To access the NE GIS interface, please click iNET START/View/Topology View. Then you will see
the following screen.
Note: Currently NE GIS only supports a maximum of 8 map layers. If you want to view more map
layers, please refer to GIS Map Layer Download Instruction in Appendix C.

On the left of the main interface, it shows NE GIS tree, while the corresponding view is displayed on
the right.

NE GIS Tree

The tree shows all objects in the map. This includes Areas, Stations and NEs, which are displayed by
different icons in the tree.

 In the Find column on the upper left, you may select Name, IP or Model, and input partial or
whole name to display the matching result below Root.
 Double-click on any Area or NE to locate the item in the center and display the corresponding
information on the map view, including the Name, Longitude and Latitude.
 Right-click on any item to perform the available operations, such as adding area and station,
deleting that item, or viewing the alarms or properties.

Each icon in the tree is colored according to the status of the represented resource. Area icons and
Station icons show the highest priority color of all underlying resources.

NE GIS View

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The view on the right shows the whole map view for the resources within the network. Here are some
hints for you to perform operations on the View window, for your reference.

 To change the scale of the map, drag the scale shown on the upper left of the map (the scale
icon), and the corresponding scale view will be shown on the lower left of the map.
 Move the map towards left, right, up and down directions by clicking the corresponding
direction symbol on the upper right of the map.
 Use the Lock icon to lock the current map. In this state, user can’t move the item in the map.
 When you move the cursor at the map, the corresponding geographic information will be
shown at the lower right.

3.2.2 Adding and Deleting an Area

An area can contain many other objects in multiple levels. You can double-click on an area to expand
or shrink the sub levels. The color of an area represents the highest priority of unacknowledged event
for any of its level down.

To add a new Area, left-click Root or an existing folder, select Add Area. A sample screen is shown
as below.

Then you need to set up the properties of this new area in the popup window as shown below. Please
input Name, Type, Longitude, and Latitude, which are required information, and press OK to finish
the creation. Also you may set the longitude/latitude as 0, and then drag the area to the target
location on the map to get the precise longitude/latitude.

Upon successful creation, it will be listed in the tree on the left. To delete it, please select Delete
among the right-clicking options, and click Yes to confirm the deletion.

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3.2.3 Adding and Deleting a Station

Under an area, you can choose to add more sub areas, or add some stations. Below is the instruction
for how to add a station.

To add a station, please left-click on an area to select Add Station. You will then access the following
screen, in which Station Name, Area Name and Station Type are mandatory. Also you may input
more information as shown in the sample screen below, which are optional.

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Click OK to save the settings, then it will be listed under the area. To delete it, please select Delete
among the right-clicking options, and click Yes to confirm the deletion. Also you can perform other
right-clicking operations, such as viewing the related alarms and properties.

Once some stations are added, you drop NE under that station.

3.2.4 Right-Clicking Options

Right-click on an Area, Station or NE, you may perform some operations as introduced below.

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 Add Area – Click this option to add sub area(Unavailable for Station).
 Add Station – Click this option to add station(Unavailable for Station).
 Alarm – Press it to query the related alarms, including CAAS, Current Alarm and Historical
Alarm.
 Properties – Press it to view the properties of the selected item.
 Delete – Press it to delete the current item(Unavailable for NE).

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4.1 Querying DMEs
It allows you to view the information of all DMEs (Directly Managed Equipment) within the network.

To access the query page, please go to iNET START/Resource/DME. Then you will see the
following screen.

If no value is input in the query conditions, you will see the information of all DMEs. However, you can
limit the display results by specifying some query conditions and clicking Query. For example, you
need to view the information of DME under New Subnet, you just need to input New Subnet under
Subnet field and click Query. For other query conditions, such as Name, IP, Model, and Matched
SW Version, the operation procedure is almost the same. Below is a sample screen to query the
DME under New Subnet.

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Here are some hints for you to perform operations on the View window, for your reference.
 Device Comment – Select one result, then click Device Comment, you will see the following
screen.

In this screen you could view the comment in details, including the creator, create time, subject,
comment and attachment. You could also choose to add more comments, add attachment or delete
the current comment.

Add Comment – Click to add comment, as shown below.

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Add Attachment – Click to add attachment for the current comment, with the supported formats
as shown below.

Delete Comment – Delete the current comment.

 Port Comment – Select one result, then click Port Comment, you will see the following screen.

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Expand the card tree on the left, select one port to view the comment in details, including the port
information, customer information, creator, create time, subject, comment and attachment. You could
also choose to set/remove the customer information, add more comments, add attachment or delete
the current comment.

Set/Remove Customer – Click Set button aside Customer to add customer under the current
port, as shown below. On the upper right, you could click to add more customers, edit and delete
the selected customer. After the customer information is confirmed, click OK button on the lower
right to add it under the current port.

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Add/Delete Comment and Add Attachment- Please refer to Device Comment for the similar
operation.

 Subnet – Click Subnet, then you will access the Subnet query page quickly.
 IME – Click IME, then you will access the IME query page quickly.
 Cloud – Click Cloud, then you will access the Cloud query page quickly.
 Link – Click Link, then you will access the Link query page quickly.
 Topolink – Click Topolink, then you will access the Topolink query page quickly.

4.2 Querying Indirect Managed Equipments (IMEs)

It allows you to view the information of all Indirect Managed Equipments within the network.

To access the query page, please go to iNET START/Resource/ Indirect Managed Equipment.
Then you will see the following screen.

If no value is input in the query conditions, you will see the information of all Indirect Managed
Equipments. However, you can limit the display results by specifying some query conditions and
clicking Query. For example, you need to view the information of Indirect Managed Equipment under
New Model, you just need to select New under Model field and click Query. For other query
conditions, such as Name, DME and DME Model, the operation procedure is almost the same. Below
is a sample screen to query the Indirect Managed Equipment under New Model.

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Here are some hints for you to perform operations on the View window, for your reference.
 DME – Click DME, then you will access the DME query page quickly.
 Subnet – Click Subnet, then you will access the Subnet query page quickly.
 Link – Click Link, then you will access the Link query page quickly.
 Topolink – Click Topolink, then you will access the Topolink query page quickly.
 Cloud – Click Cloud, then you will access the Cloud query page quickly.

4.3 Querying Subnets

It allows you to view the information of all Subnets within the network.

To access the query page, please go to iNET START/Resource/Subnet. Then you will see the
following screen.

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If no value is input in the query conditions, you will see the information of all subnets. However, you
can limit the display results by specifying some query conditions and clicking Query. For example,
you need to view the information of all Terminal Stations, you just need to select Terminal Station
under Type field and click Query. For other query conditions, such as Name, Parent Subnet, and
Remark, the operation procedure is almost the same. Below is a sample screen to query the results
related to subnets of the Terminal Station type.

Here are some hints for you to perform operations on the View window, for your reference.
 DME – Click DME, then you will access the DME query page quickly.
 IME – Click IME, then you will access the IME query page quickly.

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 Cloud – Click Cloud, then you will access the Cloud query page quickly.
 Link – Click Link, then you will access the Link query page quickly.
 Topolink – Click Topolink, then you will access the Topolink query page quickly.

4.4 Querying Links

It allows you to view the information of all Links(PTL and VTL) within the network.

To access the query page, please go to iNET START/Resource/Link. Then you will see the following
screen.

If no value is input in the query conditions, you will see the information of all links. However, you can
limit the display results by specifying some query conditions and clicking Query. For example, you
need to view the information of PTL, you just need to select PTL under Type field and click Query.
For other query conditions, such as Name, NE, and Remark, the operation procedure is almost the
same. Below is a sample screen to query the PTL related results.

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Here are some hints for you to perform operations on the View window, for your reference.
 Comment – Select one result, then click Comment, you will see the following screen.

In this screen you could view the comment in details, including the creator, create time, subject,
comment and attachment. You could also choose to add more comments, add attachment or delete
the current comment.

Add Comment – Click to add comment, as shown below.

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Add Attachment – Click to add attachment for the current comment, with the supported formats
as shown below.

Delete Comment – Delete the current comment.

 Subnet– Click Subnet, then you will access the Subnet query page quickly.
 IME – Click IME, then you will access the IME query page quickly.
 DME – Click DME, then you will access the DME query page quickly.
 Cloud – Click Cloud, then you will access the Cloud query page quickly.
 Topolink – Click Topolink, then you will access the Topolink query page quickly.

4.5 Querying Topolinks

It allows you to view the information of all topolinks within the network.

To access the query page, please go to iNET START/Resource/Topolink. Then you will see the
following screen.

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If no value is input in the query conditions, you will see the information of all topolinks. However, you
can limit the display results by specifying some query conditions and clicking Query. For example,
you need to view the information of PTL, you just need to select PTL under Type field and click
Query. For other query conditions, such as Name, NE, Model, Port and Remark, the operation
procedure is almost the same. Below is a sample screen to query the PTL related results.

Here are some hints for you to perform operations on the View window, for your reference.
 Comment – Select one result, then click Comment, you will see the following screen.

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In this screen you could view the comment in details, including the creator, create time, subject,
comment and attachment. You could also choose to add more comments, add attachment or delete
the current comment.

Add Comment – Click to add comment, as shown below.

Add Attachment – Click to add attachment for the current comment, with the supported formats
as shown below.

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Delete Comment – Delete the current comment.

 DME – Click DME, then you will access the DME query page quickly.
 IME – Click IME, then you will access the IME query page quickly.
 Subnet– Click Subnet, then you will access the Subnet query page quickly.
 Cloud – Click Cloud, then you will access the Cloud query page quickly.
 Link – Click Link, then you will access the Link query page quickly.

4.6 Querying Cloud

It allows you to view the information of all clouds within the network.

To access the query page, please go to iNET START/Resource/Cloud. Then you will see the
following screen.

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If no value is input in the query conditions, you will see the information of all clouds. However, you
can limit the display results by specifying some query conditions and clicking Query. For example,
you need to view the information of cloud under New Subnet, you just need to input New Subnet
under Subnet field and click Query. For other query conditions, such as Name, Type and Remark,
the operation procedure is almost the same. Below is a sample screen to query the cloud under New
Subnet.

Here are some hints for you to perform operations on the View window, for your reference.
 DME – Click DME, then you will access the DME query page quickly.
 IME – Click IME, then you will access the IME query page quickly.
 Subnet – Click Subnet, then you will access the Subnet query page quickly.
 Link – Click Link, then you will access the Link query page quickly.
 Topolink – Click Topolink, then you will access the Topolink query page quickly.

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4.7 Querying Area

It allows you to view the information of all areas within the network.

To access the query page, please go to iNET START/Resource/Area. Then you will see the
following screen.

If no value is input in the query conditions, you will see the information of all areas. However, you can
limit the display results by specifying some query conditions and clicking Query. For example, you
need to view the information of areas under Global type, you just need to input Global under Type
field and click Query. For other query conditions, such as Name, Parent Area and Remark, the
operation procedure is almost the same. Below is a sample screen to query the areas under Global
type.

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Here are some hints for you to perform operations on the View window, for your reference.
 Station – Click Station on the upper right, then you will access the Station query page quickly.

4.8 Querying Station

It allows you to view the information of all stations within the network.

To access the query page, please go to iNET START/Resource/Station. Then you will see the
following screen.

If no value is input in the query conditions, you will see the information of all stations. However, you
can limit the display results by specifying some query conditions and clicking Query. For example,
you need to view the information of areas under Terminal Station type, you just need to input
Terminal Station under Type field and click Query. For other query conditions, such as Station
Name, Area Name, Air Condition, Power Condition and Remark, the operation procedure is
almost the same. Below is a sample screen to query the areas under Terminal Station type.

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Here are some hints for you to perform operations on the View window, for your reference.
 Area – Click Area on the upper right, then you will access the Area query page quickly.

4.9 Inventory
Loop-iNET Inventory allows you to view and query the inventory information within Loop-iNET system,
including two tabs, List and Count. The sections below are the instructions for you to use the
Inventory feature.

To access the Inventory, please go to iNET START/Resource/Inventory. Then you will see the
following screen.

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4.9.1 Querying List

It shows the information of the equipments, slots and ports of the DME inventory. However, for the third-
party devices, it only shows the information of the equipments. You can choose to go to the first, last,
previous and last page, and refresh to update the latest status of the devices. You can also export the
display results to a MS excel file by pressing the Export button at the bottom.

If no value is input in the query conditions, you will see the information of all equipments managed by
Loop-iNET. However, you can limit the display results by specifying some query conditions and
clicking Query. For example, you need to view the information of a specific equipment, you just need
to input that name under Device Name field and click Query. For other query conditions, such as
Device IP, Card Name, Port Name, Device SN, and Device Firmware Version, the operation
procedure is almost the same. Below is a sample screen to query the results related to a device
name.

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4.9.2 Counting

By pressing the Count tab, you will see the following screen. You can count by Device Model, Card
Model or Port Model by selecting the checkbox and clicking Statistics. Moreover, you can export the
display results to a MS excel file by pressing the Export button at the bottom.

For example, you need to view the statistics of the card models, you just need to select the checkbox
of Card Model. Before you click Statistics, you can further limit the card name under Card Model
field. In this example, you input controller in the Card Model field. For other counting conditions, such
as Device Type, Device Model and Port Model, the operation procedure is almost the same. Below
is a sample screen to count the controller statistics.

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4.10 File Transfer

It is only supported by some device types. For the detailed support list, please refer to the Feature
Support List at the beginning of this manual.

4.10.1 Upload
This feature allows you to view and set up configuration tasks. To use this feature, you need to first
enable TFTP service in iNET Start/System/Service/Service Configuration, as shown below.

To access the Upload page, please go to iNET START/Resource/File Transfer/ Upload, as shown
below.

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In above screen, you could view the details of Configuration Upload List on the left, or press Add,
Edit, Delete, Refresh or File List buttons on upper right to perform the corresponding operations.
At the lower part, it displays the Current and History records of Configuration Upload, including the
NE Name, IP, Card, Execute Time, Process, Status and Error Message. For the failed tasks under
History, you could press Retry to re-execute it, as shown below.

 Add- When adding a new task, you are required to input Name, specify Execution Frequency
Setting and Execution Time & Active Status. Also you should select the target card from the
Resource List. Then the selected card will be listed under Resource Info. After confirming the
settings, please remember to press Apply at lower right to make it take effect, or press Cancel
to abort it, as shown below.

 Edit – Select a target task from Configuration Upload Tasks, and press Edit button to view
and modify the Basic Information. After finishing modification, please press Apply at lower right
to save it, or press Cancel to abort it.
 Delete – Select a target task from Configuration Upload Tasks, and press Delete button.
System will prompt you to confirm the deletion operation. Please press Yes to continue, or No to
cancel.
 Refresh – Refresh to the latest status.
 File List – Click to enter the screen as shown below. In File List, you can make queries by
specifying conditions. Also you can press Save As, Rename, Delete and Add buttons at upper
right to perform the corresponding operations. Please note that deletion will also remove the file
saved in Loop-iNET server.

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Below is a Save As sample screen. Please choose a path to save the configuration file.

To rename a file, please choose a file in the list and press Rename button to access the following screen,
in which you could input the new name and click OK to save it.

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To add a file, please press Add button to access the following screen. In this screen, please choose
Device Model and select the target file to add, finally press OK.

4.10.2 Download

To access the Upload page, please choose Download option in File Transfer page, as shown below.

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In above screen, you could view the details of Configuration Tasks and Firmware Tasks on the left,
or press Add, Edit, Delete, Refresh or File List buttons on upper right to perform the corresponding
operations. At the lower part, it displays the Current and History records of Configuration Upload,
including the NE Name, IP, Card, Execute Time, Process, Status and Error Message. For the failed
tasks under History, you could press Retry to re-execute it, as shown below.

 Add- When adding a new task, you are required to input Name, specify Execution Time &
Active Status. If you choose By Device Card, you could select cards from Resource List. Or if
you choose By Device Model, you could select model types from Model List. Then the selected
target will be listed under Resource Info. After confirming the settings, please remember to
press Apply at lower right to make it take effect, or press Cancel to abort it, as shown below.

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 Edit – Select a target task from Configuration Task/ Firmware Task, and press Edit button to
view and modify the Basic Information. After finishing modification, please press Apply at lower
right to save it, or press Cancel to abort it.
 Delete – Select a target task from Configuration Task/ Firmware Task, and press Delete
button. System will prompt you to confirm the deletion operation. Please press Yes to continue,
or No to cancel.
 Refresh – Refresh to the latest status.
 File List – Click to enter the screen as shown below. In File List, you can make queries by
specifying conditions. Also you can press Save As, Rename, Delete and Add buttons at upper
right to perform the corresponding operations. Please note that deletion will also remove the file
saved in Loop-iNET server. You could refer to the Upload section for more operation details in
File List.

4.11 NE Auto-Discovery Configuration

Loop-iNET allows you use NE auto-discovery configuration to auto search the network equipments,
and add these equipments (automatically or manually) to system according to the configuration. It
manages multiple discovery agents, discovers non-SNMP equipments and supports IP (V4/V6) &
SNMP (V1/V2/V3).

4.11.1 NE Auto-Discovery Configuration Settings

To access the NE Auto-Discovery Configuration interface, please go to iNET START/Resources/NE

Auto-Discovery Configuration.

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On the left of the main interface, it shows Discovery Servers. The light before PA was green means
its Activation Status is activated. Please note that each PA has its own setting rules.

 Setting – You can set Activation Status (Activated/Deactivated), Auto Rescanning Period
(The system will be rescanning automatically according to the time you set.), and Protocol
(SNMP/ICMP). After you change the settings, please remember to click Apply on the lower right
to save the settings.
 Scanning IP Ranges – Please input Start IP & End IP, then click Add to create the scanning
IP ranges. A sample screen is shown as below.

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Also, you can click the cross behind IP ranges to delete the created scanning IP ranges.

 Access Rules – Please click Add, the below window will popup. You can Add Access Rules,
such as SNMP PORT, ACCESS PROTOCOL, COMMUNITY, ENGINE ID, CONTEXT NAME,
SECURITY NAME, AUTHENTICATION PASSWORD and PRIVACY PASSWORD. After
finished, please click OK to save the settings or Cancel to give up this operation. You can also
click Delete to delete the added Access Rules.

* The default setting for SNMP PORT is 161, and you can change it according to your needs.

 Restart– Click Restart, the below window will popup, please click Yes to restart Auto Discovery,
or click No to give up this operation.

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4.11.2 NE/Subnet Topology Auto-Discovery Configuration

To access the interface of NE/Subnet Topology, click the (NE Auto-Discovery) button on the
upper right, then you will see the following screen.

The New NEs Found will be display as below screen.

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 Use the button to access the corresponding page quickly.

 Use the button to expand the New NEs Found list.

 Use the button to collapse the New NEs Found list.

 Use the button (Delete) to delete the selected NEs Found in the list.
 Use the button (NE Auto-Discovery Setting) to access the interface of NE Auto-Discovery
Configuration quickly.

Select any one of equipment in New NEs Found list and drag it to the Topology View Area, you will
see the below screen.

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Then you can manage this equipment in Topology View Area.

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Chapter 5 - Alarm Management

Loop-iNET Alarm Management allows you to filter alarms, send alarm Emails, monitor alarms, query
and handle alarms, view CAAS, current and historical alarms. The purpose of this chapter is to
provide guidelines for managing alarms in your network using Loop-iNET. We will begin by
discussing alarms in the course of working with Loop-iNET.

5.1 Event Filter

Loop-iNET Event Filter allows you to setup which events will be defined as alarms, and it will
determine whether the alarm will be cleared, suppressed or sent to maintenance personnel by Email.
The workflow of Event Filter is shown as below.

Web GUI1 Web Server1 Web Server2 Web Server3

Web GUI2
Message Box

Messages

System
Web GUI3 Event Damon Operation/Access/System Components
Events

Current
Alarm/Event/
Notification Equipment Events
&
History
Alarm/Event/
Database Notification
Trap Receiver

Trap Trap Trap

NE1 NE2 NE3

To access Event Filter screen, click iNET START/Alarm/Event Filter. You will see the following
screen.

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It can be divided into two main categories. One is System type related to Loop-iNET program, and
the other is equipment type related to the NEs. You can add a new filter for any entry under system
or equipment.

Note: Loop-iNET has set up some event filters for the user by default for the new installation.
However, for the upgrade installation, if you want use the default event filters, you need to select All
and click on Reset to Default option to restore to the factory setting. A sample screen is shown as
below.

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5.1.1 Adding a New Filter

We can filter system alarms, such as software module down, by clicking on the options.

To create a new event filter, click Add button and specify the event filter information as instructed
below. After that, press Apply button to save the new filter. You can also click Revert button to
cancel the operation, or click Delete button to delete any selected filter.

Below is a brief introduction to the basic information required by an event filter.

 ID –The smaller the filter identifier is, the higher priority it will take.
 Filter Name –The event filter name is required.
 Set Severity As –There are several options under the drop-down menu of this column, including
Critical, Major, Minor, Warning, Indeterminate, Normal and Cleared.
 Message Display Format –It is the alarm message displayed in the topology. Please see the
Table below to learn more information about it.
 L(Log) –If it is checked, the filtered events will be recorded as events displayed in the topology
screen. For more details, please see the examples below.
 A(Alarm) –The filtered events will be defined as alarms. Note: If you want to select this option,
you must select the Log option first. For more details, please see the examples below.
 S(Suppress) –The filtered events will be ignored. For more details, please see the examples
below.
 C(Clear Duplicate) – Keep the last record, and clear the repeated items for the filtered events.
For more details, please see the examples below.
 Life Span for Alarm Matched –It is an intervening period of time to clear the matched current
alarms. It is only for one shot alarm.
 Active –This filter will take effect immediately.
The available event parameters are described in the table below.

Parameter Description

$O $* Default message format(There must be a space between O and the second

$)
$$ Character $
$R Target ID receiving the event
$F Filter Name
$f Event ID
$O Trap Object ID name
$o Trap Object ID name in dot format
$A Address of target device
$x Event occurring time
$U Value of sysUp time

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$B Target of Object Name

$C VBS length
$E Enterprise name
$e Enterprise name in dot format
$* All VBS variables as “[Seq] Name: Value”
$N% Xth VBS variable as “Name: Value”(% is a number smaller than 100)
$n% Name of xth VBS variable(% is a number smaller than 100)
$t% Value of xth VBS variable(% is a number smaller than 100)

Note: The message is case sensitive, and displayed as null, “” or $O $* by default. If there is one or
none $, it will display the original message. However, you could modify the message based on the
information given in the table above.

Now we will further explain how the options of L, A, S and C work in the Event Filter.

a. If none of these four options is selected, the events associated with this event filter will be only
displayed in Event Panel in the default message format, but can’t be queried from Event, Alarm
and Current Alarm.

The associated results will be displayed as shown in the sample screen below.

b. If only L is selected, the events associated with this event filter will be displayed in the Event
panel in the format defined in the Message Display Format, and can be queried from the Event
query window. However, you can’t query it from the Alarm related query windows, such as Alarm
and Current Alarm.

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Besides displaying at the above screen, you can also query the associated results from the Event
query window, as shown below.

c. If only L and A are selected, the events associated with this event filter will be regarded as alarms.

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Thus, besides the above two screens, you can also query it from the Alarm Panel and Current
Alarm query window.
Alarm Panel

Current Alarm

d. If only L, A and C are selected, the events associated with this event filter will be regarded as
alarms, and all duplicated alarms will be cleared by the system. It means the latest record is
displayed, and only the first record will be saved in Event. The related results will be also
displayed in the Alarm panel, Current Alarm query window and Historical Alarm query window.

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Event Query
For the same alarm, the Event only keeps one record, as shown below.

Alarm Panel
The Alarm Panel will be shown as below.

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Current Alarm Query

The record can be also queried from the window below. Please note the START TIME and LAST
ALARM TIME marked in the sample screen. The STAR TIME is earlier alarm time, while the
LAST ALARM TIME is latest alarm time.

Historical Alarm Query

If you clear this record from the Alarm panel, it can be still queried from Historical Alarm query
window, as show below.

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e. If only L, A and S are selected, the events associated with this event filter won’t be displayed in
Event Panel. However, since L is selected, you can query it from the Event query window.

Once you save the filter, you can do some operations on it to make this filter work more efficiently.

Match Settings

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To add match conditions, please do the following:

 Setting match conditions – You can add some match conditions, and then double-click on the
Condition (<, >, =, like, compare, etc.) and Value field and select one of the options. At last,
click Apply button to save the conditions for that filter. You can also cancel or delete them. If no
condition is set under Match, all items listed in the Conditions will be regarded as alarm by this
filter.

 Setting match resources–It is only available for equipment filters. You can set target resources
for the event filter by clicking Add button and selecting one or more NEs from the popup list. If
you select a specific resource, this filter will be only for that specific resource. However, if no
resource is selected, this filter will take effect for all equipments within the network.

Action Settings

 Adding filters to be cleared – You can set the filter to be cleared when the matching alarms
occurs. Under Targets to Clear part, click Add to open the filter tree. A sample screen is shown
as below. For more details about it, please refer to Chapter of Setting up Paired Alarms.

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Then open the filter tree and select the filters you want to clear, but it can’t clear the current filter.
Besides, please be aware of the following instructions.
a. If there is no matching Alarm until now, the current alarm record will be displayed in
Current Alarm.
b. If there are some matching Alarms until now, all of them including the current alarm
will be cleared into the Historical Alarm, and won’t be displayed in the even panel.

A sample screen is shown as below.

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At last, click OK to complete the settings.

 Setting email notification –By double-clicking on Address, you can add users to which you
want to send alarm notifications. You can also define the unack and alarm minutes before
sending out the notification. The default value 0 means the notification mail will be sent out
immediately once the matched alarm occur in the network. After that, click Apply button to save
the settings. You can also select to delete some user(s) from the list.
Note： This function requires the administrators to configure the Email server first.

5.1.1.1 Resetting to Default

If you want to cancel all modification made on any entry, you can click on that entry, as shown below,
and choose the option Reset to Default shown at the left bottom. Clicking on that option, you will be
prompted to confirm this operation, click Yes to continue, or No to cancel.
Note: Please perform this operation cautiously, because it will restore all data under the entry back to
the default settings.

Select a filter and click on the option Use Default Settings.

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When you click on this option, it will pop up the related System Filter Template, as shown below.
Please select the checkbox and click OK to use the template, but it won’t change the filter ID and
name defined by the user.

5.1.2 Setting up Paired Alarms

Loop-iNET Event Filter can determine whether the alarm will be cleared automatically as long as you
perform some simple settings on the alarm filters. By using this feature, the alarm occurrence of one
alarm filter will clear the alarms under some other filters automatically. Here we will instruct you step
by step by giving you an example.

5.1.2.1 System Alarms

At first, we choose the alarm filter named Web Server Register OK among the alarm filter list under
System, which should be in Active status.

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Add some match conditions and choose COMPARE under Condition. And then input a $ character
and the number in the Value column, which should be sequence number from top to down in the
listed items. In this example, we choose to compare the Component IP, which means it will compare
whether the component IP is consistent with the clear target before clearing the alarms. At last, click
Apply button to save the conditions.
Note: You can skip this step if you think you don’t need to further restrict the conditions.

Go to the Action tab to add some targets to clear.

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Under Targets to Clear part, click Add to open the filter tree and choose the targets to be cleared.
You can choose to add one or more alarm filters as you want and click OK to save. A sample screen
is shown as below, which lists all alarm filters under System except the current alarm filter.

Then all filters you’ve added will be listed under Targets to Clear, where you can choose to add
more items or delete the existing items upon your specific demands.

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After making these settings, the paired alarms are set up successfully. According to the settings of
this example, the alarm occurrence under the alarm filter named Web Server Register OK will clear
all alarms of the same IP address under the alarm filters as shown above.

5.1.2.2 Equipment Alarms

At first, we choose the alarm filter named V4150Clear among the alarm filter list under Equipment,
which should be in Active status.

Add some match conditions and choose COMPARE under Condition. And then input a $ character
and the number in the Value column, which should be sequence number from top to down in the

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listed items. In this example, we choose to compare the items labeled in red in the sample screen,
which means it will compare whether these items are consistent with the clear target before clearing
the alarms. At last, click Apply button to save the conditions.
Note: You can skip this step if you think you don’t need to further restrict the conditions.

Go to the Action tab to add some targets to clear.

Under Targets to Clear part, click Add to open the filter tree and choose the targets to be cleared.
You can choose to add one or more alarm filters as you want and click OK to save. A sample screen
is shown as below, which lists all alarm filters under Equipment except the current alarm filter..

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Then all filters you’ve added will be listed under Targets to Clear, where you can choose to add
more items or delete the existing items upon your specific demands.

After making these settings, the paired alarms are set up successfully. According to the settings of
this example, the alarm occurrence under the alarm filter named V4150Clear will clear the alarms
matching the conditions under the alarm filters as shown above.

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5.2 Alarm Queries

A great portion of time is spent handling alarms that are in the network. It is important to your
business and overall health of your network to understand the alarm and quickly resolve to the alarms.
One way to begin handling alarms is to access alarms by making queries.

By clicking on iNET START/Alarm, there will be four options for you to make queries, including
CAAS, Current Alarm, Event and Historical Alarm. Below is sample screen for current alarm.

Read the following information to better understand what we can do on the screen of these options.

 Sorting Information – You can click on a column heading in the table results to sort items
(alphabetically - ascending or descending).

 Limit the Display of Information – You can set conditions for displaying information in the
Query Conditions tab. You can select display criteria based on conditions and values. Simply
click the down arrow in the Condition (<, >, =, like, etc.) or Value field and select one of the
options. You can also click the up arrow in front of the condition field to show or hide its details.

 Arranging Table Columns – You can click rearrange the column order by dragging the column
as you want.

 Navigating the Displayed Results – You can move to the next page, previous page, first page
or last page. You can also set the page size and select the number of rows of data you wish to
see in the table.

 Opening Other Query Options – In the upper right, you can press any of the other three
options to open another query window quickly.

 Exporting the Displayed Results – By clicking button at the upper right, you can opt to
export all data or the data of the current page to a MS Excel file if necessary.

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 Viewing Alarm Properties – If you double-click on one entry under Current Alarm, Event and
Historical Alarm, the Details window will pop up. This makes viewing the alarm details much
easier.

5.3 Redefining the Alarm Colors and Sounds

It allows you to redefine the alarm colors displayed on the topology and manage the sound for alarm
occurrence.

5.3.1 Alarm Color Configuration

To access Alarm Severity Configuration screen, click iNET START/Alarm/Alarm Severity

Configuration. You will see the following screen.

Select an alarm severity and double-click the color shown under Color Displayed column, then it will
pop up the window as shown below.

Then select a background color and click OK. After you redefine the alarm color, you need to clear
the catch of the browser and re-log in to make it take effect.

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5.3.2 Alarm Sound Management

In the right part of the following screen, you can see the current status of alarm sounds for each
severity, as shown below.

You can double-click the ON/OFF status to switch the sound status, as shown below.

Or you can double-click the Sound File to change the sound used by a specific severity, as shown
below. You can test the sound file by pressing the Play button.

To view the details of the sound files and update more sound files, click Sound Management shown
at the left bottom, you will see the following screen. It shows the File Name, Upload User, Upload
Time and Correspondent Severity. Moreover, you can select to delete a specific sound file by
pressing the Delete button on the upper right.

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Click Add to reach the following screen, where you can select a local file to be uploaded. Note that
you must upload a *.swf file, otherwise, you will see the following warning message.

At last, click OK to upload it, and then it will be in the list of sound files.

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Chapter 6 - Reports & Statistics

6.1 NE Connection
It allows you to query the NE Connection data and view the connection graphics.

To access this feature, please click iNET START/Reports & Statistics/ NE Connection.

In the window above, you can query the NE connection data of a certain NE or a specified period.
Here we set an example to query the data for the IP Address of “192.168.0.96”. Note that you have
to input the accurate IP Address or NE name for the query.

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In above screen, you can see the NE connection graphic on the upper side, and the specific duration
from the online time to the office time on the lower side. On this screen, you can zoom in/out the chart
and select the specific period to show it. Moreover, you can click the Save Chart As button at the
lower right to save the data on your computer.

6.2 Trend Grapher

The feature reads traffic counters, generates logs and provides real-time statistics to present the
traffic trend on simple and clear graphics, so as to facilitate the analysis on network connection.

To access this feature, please click iNET START/Reports & Statistics/Trend Grapher.

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6.2.1 Adding Sensor

The sensor types include Ping Sensor and SNMP-Based Sensor, which will be introduced below
respectively.

6.2.1.1 Adding Ping Sensor

6.2.1.1.1 Ping Delay Statistics

To add the sensor of this type, right-click on a resource which could be NE, plug-in card or port, press
Add Ping Sensor, and select Ping Delay Statistics.

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Select a protocol and click Next in the screen shown below.

Set up the Basics in the screen below.

 Common – Key in the Alias Name and select the Polling Interval(PI).
 Sensor Channel Configuration – Set up the blue fields or keep the default settings.
 Archive Configuration
i. Consolidation Function For Archive – Select the checkbox for archiving, including
Average, Maximum, Minimum, First, Last and Total.
ii. Per Archive Hierarchy – It provides three options, Normal, Dense and User Defined. If
you wish to view the details, please select Show Details.
iii. Keep Raw Data After Archive – Click Yes/No to keep raw data or not after archiving.
iv. Archive Data Expiration – Select 1 Year, 2 Years and 5 Years, after which the
archived data will be removed automatically.

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After you click Finish in above screen, it will be listed among the sensor list as shown below. You
may right-click it to perform some operations, such as Rename, Start/Stop, and Delete.

6.2.1.2 Adding SNMP-Based Sensor

6.2.1.2.1 User-Defined Statistics

To add the sensor of this type, right-click on a resource which could be NE, plug-in card or port, press
SNMP-Based Sensor, and select User Defined Statistics.

Double-click a MIB table to select it in the screen shown below.

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Select one or more fields under Field Filter for gathering data.

Under Index Filter, you can select one or more indexes by clicking Add button. If you want to gather
data of All From MIB Data, just skip this step. Click Next to proceed.

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Set up the Basics in the screen below. For more information about setting up Basics, please refer to
Ping Delay Statistics section.

After you click Finish in above screen, it will be listed among the sensor list as shown below. You
may right-click it to perform some operations, such as Rename, Start/Stop, and Delete.

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6.2.1.2.2 Traffic Statistics(Std MIB)

To add the sensor of this type, right-click on a resource which could be NE, plug-in card or port, press
SNMP-Based Sensor, and select Traffic Statistics(Std MIB).

Select Traffic Type and Port in the screen as shown below. Click Next to proceed.

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Set up the Basics in the screen below. For more information about setting up Basics, please refer to
Ping Delay Statistics section.

After you click Finish in above screen, it will be listed among the sensor list as shown below. You
may right-click it to perform some operations, such as Rename, Start/Stop, and Delete.

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6.2.2 Working with Sensor

Double-click a sensor listed in the main page to access the screen as shown below. You will access
the Basics page, which shows the basic information of the current sensor.

To view the real-time data, click Real-Time option on the lower left. You may view the graphics of
real-time data on the upper part. The middle part allows you to modify the display settings and view
some preset values, such as Max and Min. While the lower part shows the data details for your
reference. You may press the little triangle symbols to show/hide the corresponding content as you
want. If you want to save the data in a MS excel file, press click Excel shown on the upper right.

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To view the history data, press History option on the lower left. It is almost the same as the Real-
Time page except for the Quick Query and Advanced Query available for the user. Under Quick
Query, you may specify the Time Interval and Step Length. Under Advanced Query, you may also
specify the Start Time and End Time, which is more precise.

6.2.3 Making Query

If no value is input in the query conditions, you will see the information of all resources and sensors.
However, you can limit the display results by specifying some query conditions and clicking Query.

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For example, you need to view the information of 4150, you just need to input 4150 under Device
Name field and click Query. For other query conditions, such as Device Model, Device IP, Card
Model, Port Model and Sensor Type, the operation procedure is almost the same. Below is a
sample screen to query device name related to 4150.

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Part IV- Advanced Functions(Optional)

This part continues the discussion of Loop-iNET functions. In this part of the manual we discuss
functionality used less frequently than functions in the last Part including advanced functions for the
more experienced Loop-iNET user.

Chapter 7 - XC Tool
This feature allows the user to create NE level cross connections. It supports three modes, Normal,
SNCP(Sub-Network Connection Protection) and ULSR(Unidirectional Line Self-healing Ring), among
which ULSR mode will be available only when you purchase it separately.

Note: Currently this feature is optional and only available in some device types. For the additional
charge and device types supporting this feature, please refer to the brochure or contact the sales
representative.

7.1 Working with XC Map

Right-click on a NE supporting XC Map feature, select XC Map option to access the XC Map
interface.

A sample screen of XC Map is provided for your reference. In this screen, you can view all XC Map
information as introduced below.

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 Operation Target Map – List all maps supported by the current device, among which you
can choose one to operate
 View Mode – List all modes, including Normal, SNCP or ULSR
 Working Map – Show the map in working status currently
 Last Activated Map – Show the map information that is activated for the last time. You
could also access Schedule Polling under System to synchronize the data in Last
Activated Map. For more details about Schedule Polling, please refer to section Schedule
Polling.
 Last Sync Time – Display the last sync time
 Refresh – Refresh from the database to get the latest status
 Sync from NE – Sync data of current operation map from equipment, which may take a long
time.
 Activate Target Map – Click to activate the target map. Once being activated, the target map
will overwrite the data of Working Map
 Map Management – Click to activate, copy and clear map
 Show Symmetrical XC Link – Select/deselect this option to show/hide the symmetrical XC
links on both sides.
 Save Configuration – Click to save the configuration in case of power failure.
 Export – Click to save the XC links of a certain type or the WAN mapping information in a
local path.
 Import – Click to import the XC links of a certain type or the WAN mapping information saved
in a local path.

If the XC data are expired or unsynchronized, the following dialog will pop up, you can choose one
option to sync.

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 Only sync XC data for last activated map [Map 1] – It is the default option. If you choose
this option and click OK, the program will start to sync XC data for the last activated map.
 Sync XC data for all maps supported by this equipment – By choosing this option and
click OK, it will sync XC data on all supported maps of the current equipment.
 Unsync – This option indicates it won’t sync XC data for now.

7.2 Creating and Deleting XC

In XC Map window, we can create cross connections (XC) and choose a map to store the XC. The
map containing XC could be activated into working status at any time, and only one map can be
activated at one time.

Loop-iNET supports three XC types, Normal, SNCP or ULSR. Each timeslot could be only created
with one XC link labeled as N, S and U. Here we will create XC in these three types respectively.

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Note: The instance below is provided for your reference only. The specific operations shall be subject
to the device type you’ve purchased.

7.2.1 Creating Normal Cross Connection

To create a normal cross connection under Normal mode, please simply do the following:

Select the same number of timeslots on both ends to create cross connections. The selected timeslots on
both sides will be highlighted green, and the number of timeslots selected on East/West end will be
shown beside it, as shown in the sample screen below.
Note: By pressing Ctrl key, you could select multiple timeslots. Or by pressing Shift key, you could
include multiple timeslots for cross connection at one time.

Choose Data or Voice, Single or Double direction. A sample screen is shown as below.

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If you choose Voice under the card types supporting Framed/Unframed and CAS ON/OFF status, please
right click the port to make sure the port is in CAS ON status. A sample screen is shown as below. And
below is the brief description for the right-click options.
 Framed – Under this status, only the selected timeslots will be highlighted green.
 Unframed – Under this status, all timeslots will be highlighted green if you click on any one
timeslot.
 CAS ON– Only under this status, can the Voice cross connection be created. However, the
status can’t be changed if there are some cross connection under the port.
 CAS OFF – Under this status, the Voice cross connection can’t be created.

Click Map to create cross connection for the selected timeslots. Upon successful creation, the screen
will be shown as below.

If you create cross connections on the card types needing WAN Mapping, you need to right-click the
option to make the cross connection take effect. Below is a sample screen for WAN Mapping.

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7.2.2 Creating SNCP Cross Connections

Note: SNCP cross connection is only supported by some card types(e.g. 3E1 Card). Please confirm
whether the target card supports SNCP first.

Before creating SNCP cross connections, the user is required to enable SNCP protection on MIB
table from the following path.

Then you will access the screen as below, please make sure the ds0sncpEnable is set as enable.

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Choose SNCP View Mode to access the following screen, which includes Secondary, Primary and
Protected end.

On the Secondary/Primary/Protected ends, select the same number of available timeslots. To achieve
the protection purpose, please select the timeslots under different ports. The selected timeslots on three
sides will be highlighted green, and the number of timeslots selected on
Secondary/Primary/Protected end will be shown beside it, as shown in the sample screen below.
Note: By pressing Ctrl key, you could select multiple timeslots. Or by pressing Shift key, you could
include multiple timeslots for cross connection at one time.

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Choose Data or Voice, as shown below.

Note: the Voice cross connection requires CAS ON. For more details about CAS ON, please refer to
Creating Normal Cross Connection Section.

Click SNCP Map to create cross connection for the selected timeslots. Upon successful creation, the
screen will be shown as below.

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7.2.3 Creating ULSR Cross Connections

Note: ULSR cross connection is only supported by some card types(e.g. MQE1 Card). Please
confirm whether the target card supports ULSR first.

Before creating ULSR cross connections, the user is required to enable PDH Ring protection on MIB
table from the following path.

Then you will access the screen as below, please make sure the pdhRingControl is set as enable.

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After that, enter the following path as shown below.

In the screen below, it will show all cards supporting ULSR cross connection. Please set the
pdhRingPortProtection as enable for the target card(s).

Choose ULSR View Mode to access the following screen, which includes West, East and Drop end.

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On the West/East/Drop ends, select the same number of available timeslots. To achieve the protection
purpose, please select the timeslots under different ports on West and East ends. The selected timeslots
on both sides will be highlighted green, and the number of timeslots selected on West/East/Drop end
will be shown beside it, as shown in the sample screen below.
Note: By pressing Ctrl key, you could select multiple timeslots. Or by pressing Shift key, you could
include multiple timeslots for cross connection at one time.

Choose Data or Voice, as shown below.

Note: the Voice cross connection requires CAS ON. For more details about CAS ON, please refer to
Creating Normal Cross Connection Section.

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Click ULSR Map to create cross connection for the selected timeslots. Upon successful creation, the
screen will be shown as below.

7.2.4 Deleting Cross Connections

To delete cross connections, choose one timeslot/port or press Ctrl key to select multiple
timeslots/ports on either end, or choose one or multiple links, right-click to select Delete option. A
sample screen is shown as below.

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Note: For the bi-directional links, if you delete it from the timeslot or port, it will remove the uni-XC link
on that end, and change the bi-directional link into uni-directional link. If you want to remove the entire
link, please select the link to delete.

Also you could select the cross connection(s) you want to delete, and press Delete key. A sample
screen is shown as below.

Click Yes to confirm the deletion operation, or click No to cancel it.

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7.3 Managing XC Map

Map Management allows you to manage XC Maps quickly and conveniently, including three options
of Map Activate, Map Copy and Map Clear.

Under Map Activate, you could choose a Target Map, and click OK to activate.

Under Map Copy, you could choose to copy from Map A to Map B, and click OK. This operation will
overwrite all data in the Target Map.

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Map Clear option is to clear all data in the target map quickly. As shown below, you could choose
Target Map and click OK to clear. For more details for Map Clear, please refer to the product
dependent manual.

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Chapter 8 - CAAS
It is only supported by some device types. For the detailed support list, please refer to the Feature Support
List at the beginning of this manual.

This feature allows the user to view the Current Active Alarm Summary(CAAS) with different
severities on the alarm monitor panel. You can opt to view the alarms of a certain period or limit the
display results. Also you can double-click any entry to make the related equipment highlighted in the
center.

Note: Currently this feature is optional and only available in some device types. For the additional
charge and device types supporting this feature, please refer to the brochure or contact the sales
representative.

8.1 Adding Filter Panel for CAAS

You can click on the color bars to show the matching results only or click All Severities button to
show all results. To limit the display results, you can choose a certain period or add a filter panel
under the tabs. Below is the instruction for adding filter panel.

When you right-click an entry under CAAS tab, and select Add Filter Panel, you will see the
following screen.

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Input the filter panel name and expand the Severity. Select the Severity you want to include or
exclude for this Filter panel. In this example, we select Critical included.

Expand the Equipment, it will list all available equipments. Please select the equipments you want to
include or exclude for this Filter Panel.

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Follow the example to specify the Alarm String, Slot, Card Type, Port and Type you want to
include or exclude for this filter panel. And then click OK to save the settings.

Then you will see the results matching the condition you set, as shown below. You can also right-click
on it to add more filter panels or modify the settings as you want.

8.2 Querying CAAS Records

It allows you to view the CAAS information within the network.

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To access the query page, please go to iNET START/Alarm/CAAS. Then you will see the following
screen.

If no value is input in the query conditions, you will see all CAAS records. However, you can limit the
display results by specifying some query conditions and clicking Query. For example, you need to
view the information of Critical severity, you just need to input Critical under Severity field and click
Query. For other query conditions, such as Device Name, Alarm Message, Slot, Card Type, Port,
and Alarm Type, the operation procedure is almost the same. Below is a sample screen to query the
Critical CAAS records.

By clicking button at the upper right, you can opt to export all data or the data of the current page
to a MS Excel file for further use. A sample screen is shown as below

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Part V – Misc
This part instructs the Loop-iNET system maintenance for more efficient network management,
including Security Management, System Monitor, Data Backup, Restore and Deletion, and so on.

Chapter 9 - System Operations

This section only introduces the common user related operations. For the operation related to the
administrator, please refer to Loop-iNET Installation, Startup & Maintenance Guide.

9.1 System Logs

It traces and records all operations in the operation log. You can rearrange and make queries
based on some conditions to show the results you would like to view. If no input condition is
entered, all operation log records will display.

The System Logs can be accessed by clicking iNET START/Security/System Logs.

9.1 Query under Operation Log

You can query on a specific condition to limit what is displayed in the query. For example, to
query a specific user name (called “jane”), enter jane in the value field under the Username
column and press Query button. It will then display the matching results.

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Then you can click on Revert button to make it display all results again. For other query
conditions, the operation procedure is almost the same.

9.2 Query under Access Log

To query a specific login time (After 1st, April), select in the calendar under the Login Time
column and press Query button. It will then display the matching results.

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Then you can click on Revert button to make it display all results again. For other query
conditions, the operation procedure is almost the same.

9.2 System Monitor

Loop-iNET System Monitor provides system monitoring and maintenance feature to help the
network administrator know the accurate status of the whole system, including the Component,
Equipment and User. You can choose to go to the first, last, previous and last page, and set how
many results you would like to view in each page.

To access the system monitor, please go to iNET START/System/System Monitor. Then you
will see the following screen.

9.1 Component

This tab includes all Loop-iNET system components, such as System Component Management
Server, Web GUI, Configure Daemon, NE Panel Daemon, Polling Agent, as shown below.

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You are allowed to edit the blue columns (Name, Polling Interval and Remarks) and click Apply
button to store the modification. Please observe the Performance column which may be Normal,
Idle (Green) and Busy(Red). You may want to add more components to share the heavy load of
the busy components.

If no value is input in the query conditions, you will see the current status of all system
components. However, you can limit the display results by specifying some query conditions and
clicking Query. For example, you need to view the status of NPD, you just need to select NE
Panel Daemon under Type field and click Query. For other query conditions, such as Type, IP,
Authentication, and Status, the operation procedure is almost the same. Below is a sample
screen to query the NPD.

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You can also perform some available operations on any entry by right-clicking on it. Followings
are the available options:

 Wake Up/Put Into Sleep – If the component is working, you can click Put Into Sleep option
to terminate it. If it is forced to sleep, you can click Wake Up option to activate it.
 Reboot – This option allows you to reboot any component as you want.
 Authorize/Unauthorize – You must authenticate the component before using it. However, if
you unauthorize any component, it will turn to grey and won’t work normally.
 Delete – This option is only available on the Unauthorized items.

9.2 Equipment

This page lists all equipments within the Loop-iNET network, recording its Name, Type, IP
Address, Status, Connection Status, Online/Offline Time and Remarks.

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If no value is input in the query conditions, you will see the results of all equipments within the
Loop-iNET network here. However, you can limit the display results by specifying some query
conditions. For example, you need to view all equipments that are in use, you just need to select
In Use in the value under Status field and click Query. For other query conditions, such as Name,
Type, and Connection Status, the operation procedure is almost the same. Below is a sample
screen to query the disconnected equipments.

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9.3 User

Click the User tab to view the list of current online users, recording the Name, Login IP, Login
Server, Login Time and Login Duration.

If no value is input in the query conditions, you will see the results of all current login users.
However, you can limit the display results by specifying some query conditions. For example, you

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need to view the results of all users except for one user, you just need to select not like in the
Condition of Name and input that name, and click Query. For other query conditions, such as
Login IP, Login Server and Login Time, the operation procedure is almost the same. Below is a
sample screen for query.

You can choose the online user and click Force logout button in the lower right to force the user
logout. The following window will pop up. Please click Yes if you want to force the user logout, or
click No give up this operation.

*Note: admin and your own account can’t perform Force logout operation.

9.3 Set Default Value

This feature allows you to set some properties for the resources and users that you will add to
Loop-iNET network, so you don’t have to enter each field when you add new resources or users
into Loop-iNET. In this way, it saves much time for your operation.

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9.1 Resources
Under the Resource tab, you will see six types, Equipment, Subnet, Link, Topolink, Cloud,
Indirect Managed Equipment. Please go select the type you want to view or modify. If you modify
any value in it, please don’t forget to press the Apply button in the lower right. If you want to abort
the modification, you can press the Revert button.

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9.2 Users

To access the user default values, click User Manager/User. For more explanations about each
parameter, please refer to the Chapter of User Manager. Below is a sample screen.

9.4 System Periodical Polling Interval

This feature is to set the periodical polling interval, which includes three options, CAAS,
Resource and Equipment Model & SN.

Click iNET START/System/System Periodical Polling Interval, then you will see the following
screen.

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 CAAS –Set the CAAS polling interval for the managed equipments.
 Resource –Set the resource polling interval within Loop-iNET system.
 Equipment Model & SN –Set the Equipment Model & SN polling interval for all equipments
added in Loop-iNET system.
Please read the Equation in red, and move the slider to the target value and click on Apply to
make it take effect. You should be also aware that the Base Polling Interval of the Equipment
could be found in the NE properties, as shown below.

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9.5 Schedule Polling

This feature is to view and query the schedule polling tasks, including the Task Name, Polling
Type, Equipment Name, Summary, etc. Currently it only displays the tasks of online DMEs, and
the Polling Type must be XC Data.

Click iNET START/System/Schedule Polling, then you will see the following screen.

If no value is input in the query conditions, you will see the list of all schedule polling tasks.
However, you can limit the display results by specifying some query conditions and clicking
Query. For how to make queries, please refer to other query sections, such as System Logs.

You can also choose an entry to Edit the settings, or Execute the task manually.

The edit page is shown as below. In this screen, you can specify the Start Time and Execution
Time, but the Execution Frequency Setting is fixed (Daily). Moreover, the Enable schedule
maintenance is inactive by default, but you can also select the checkbox to activate it. At last,
don’t forget to press OK button to save the modifications.

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9.6 Customer
To access this feature, please click iNET START/ System/Customer.

9.6.1 Adding and Deleting a Customer

To add a customer, press Add button on the upper right to access the following screen.

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Key in the Name(Mandatory field), Tel, Fax, E-mail, Contact and Remark for the new customer.
A sample screen is shown as below.

Click OK, it will be listed on the screen.

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9.6.2 Customer Query

If no value is input in the query conditions, you will see the information of all customers. However,
you can limit the display results by specifying some query conditions and clicking Query. For
example, you need to view the information of the Name Customer, you just need to input
Customer under Name field and click Query. For other query conditions, such as Tel, Fax, E-
mail, Contact and Remark, the operation procedure is almost the same. Below is a sample
screen to query the Name of Customer.

9.7 Cloud Disk

To access the system monitor, please go to iNET START/System/Cloud Disk. Then you will see
the following screen.

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You will see two folders under the root directory, System and UserFiles. System is provided for
the user to download the system files required by iNET program, which is provided by us and
uploaded by the admin account. UserFiles is provided to share files among the users within the
same network. You may double-click either to browse the content in it. Here are the brief
instructions for the buttons on the upper right.

 Refresh – Press it to refresh to the latest status.

 Create Folder – Press it to create a new sub folder under UserFiles.
 Upload – Select a folder under UserFiles, and press it to upload files.
 Download – Select an item in System or UserFiles, and press it to download.
 Delete – Select an item in UserFiles, and press it to delete.
 Upload System Files – It is available for admin account to upload the system files only.

9.8 Services

9.8.1 NTP Time Sync

From the point of view of network administration, the use of NTP has many advantages since it
permits the automatic synchronization of all connected machines. In other words, the
administrator does not have to go from machine to machine setting the local clock. Besides,
security is reinforced with clock synchronization of the equipment hooked up, for the investigation
of attacks to computers depends on checking the logs in different machines. The inconsistency of
the time recorded by each machine makes this work impossible. Therefore, Loop-iNET
incorporates the NTP service, so that the customer can synchronize the time of different
computers conveniently.

Note: If you install multiple Loop-iNET servers on different machines, it is suggested

synchronizing the time of these machines by using NTP service, but it needs you to disable the
option of Automatically synchronize with an Internet time server, as shown in the screen below.

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To access the NTP Time Sync, please click iNET START/System/Services/NTP Time Sync.

Double-click on it or select it and click Edit button on the right button. You will see the window as
below. You can set up 4 time servers at most, and input the time synchronization interval. Please
don’t forget to press Apply button to make your settings take effect.

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9.8.2 Services Configuration

To access the NTP Time Sync, please click iNET START/System/Services/Services

Configuration.

Choose a service type, select or deselect Active, and press Apply button on lower right to save,
or Revert button to cancel.

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 Part V – Misc
Chapter 10 - User Profile

Chapter 10 - User Profile

10.1 Changing Password

Click iNET START/User Profile, or right-click on the Loop-iNET desktop and select User Profile.
Enter the new password in the Password field, and confirm the new password in the field of
Confirm Password.

Note: The new password must be 3~19 characters.

10.2 User Private Settings

Besides the password information, Loop-iNET provides some other private settings for every user,
which means the user can make some settings just for himself in Loop-iNET system. Below we
will list the private settings for your reference.

Loop-iNET Desktop

The Loop-iNET desktop display is private for different users, including Shortcuts, Autorun,
QuickStart, Appearance and Background style.

NE/Subnet Topology

Some settings in NE/Subnet Topology are private too, including

1. Subnet status(closed/open)
2. NE, Subnet and Link names(show/hide)
3. Display location of the topology map(zoom in, zoom out, or original size)

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Part V – Misc
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4. Expansion of MIB tree

5. Whether it makes a sound when alarm occurs(Mute or not)
6. Width of resource tree and height of filter panel
7. Settings related to all filter panels under Alarm, Event and CAAS tabs

Chapter 11 - Preferences
Preferences allow you to set Shortcuts, AutoRun, QuickStart, Appearance and Background
for your Loop-iNET system. You can click on any option to access it.

Shortcuts – Choose the feature icons shown on your Loop-iNET desktop and click Apply button.
Then you can return to the Preference page by clicking Back button or click Close button to exit.

AutoRun – Choose the features that will run automatically when you log into Loop-iNET system
next time and click Apply button. Then you can return to the Preference page by clicking Back
button or click Close button to exit.

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QuickStart – Choose the feature that will display on the quick start panel of your Loop-iNET
desktop and click Apply button. Then you can return to the Preference page by clicking Back
button or click Close button to exit.

Appearance – Choose the style you prefer for your Loop-iNET system and click Apply button.
Then you can return to the Preference page by clicking Back button or click Close button to exit.

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Part V – Misc
Chapter 12 - About

Background – Choose the background wallpaper for your Loop-iNET system and click Apply
button. Then you can return to the Preference page by clicking Back button or click Close button
to exit.

Chapter 12 - About
It displays the product information, EULA and supported device information. Below is a sample
screen.

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Chapter 13 - Locking Desktop

Chapter 13 - Locking Desktop

Click iNET START/ Lock Desktop, or right-click on the Loop-iNET desktop and select Lock
Desktop. By doing so, you can prevent any unauthorized person accessing Loop-iNET system.
The program will prompt you to enter password if you want to go back to Loop-iNET system.

Chapter 14 - Logout
After you log out of the application, you can re-log in with another account other than the one
currently logged in to the system.

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Part VI Appendices
Appendix A Loop-iNET System Alarm Events
Note: The Default Severity can be changed by the user for specific purpose.

Item Alarm Message Alarm Path Default Severity

Alarm:(Message) unacked ok by
1 user:(User Name) Fault->Alarm->Ack/UnAck Alarm Warning
Alarm:(Message) acked ok by
2 user:(User Name) Fault->Alarm->Ack/UnAck Alarm Info
Alarm:(Message) acked failure
3 by user:(User Name) Fault->Alarm->Ack/UnAck Alarm Warning
Alarm:(Message) unacked
4 failure by user:(User Name) Fault->Alarm->Ack/UnAck Alarm Info
Severity of alarm:(Message)
level up to (Severity) failure by
5 user:(User Name) Fault->Alarm->Alarm Severity Info
Severity of alarm:(Message)
level up to (Severity) ok by
6 user:(User Name) Fault->Alarm->Alarm Severity Warning
Severity of alarm:(Message)
level down to (Severity) failure
7 by user:(User Name) Fault->Alarm->Alarm Severity Info
Severity of alarm:(Message)
level down to (Severity) ok by
8 user:(User Name) Fault->Alarm->Alarm Severity Warning
Alarm:(Message) cleared failure
9 by user:(User Name) Fault->Alarm->Clear Alarm Info
Alarm:(Message) cleared ok by
10 user:(User Name) Fault->Alarm->Clear Alarm Warning
Alarm(Message) cleared by Fault->Alarm->Scanner->One Shot Alarm
11 system Clear Info
Targets to clear modified failure
12 by user:(User Name) Fault->Event Filter->Clear Filters Warning
Targets to clear modified ok by
13 user:(User Name) Fault->Event Filter->Clear Filters Warning
Filter match:(Field Name)
deleted failure by user:(User
14 Name) Fault->Event Filter->Filter Match Warning
Filter match:(Field Name)
modified ok by user:(User
15 Name) Fault->Event Filter->Filter Match Warning
Filter match:(Field Name)
modified failure by user:(User
16 Name) Fault->Event Filter->Filter Match Warning
Filter match:(Field Name) added
17 ok by user:(User Name) Fault->Event Filter->Filter Match Warning
Filter match:(Field Name) added
18 failure by user:(User Name) Fault->Event Filter->Filter Match Warning

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Filter match:(Field Name)

19 deleted ok by user:(User Name) Fault->Event Filter->Filter Match Warning
Email notification information
modified failure by user:(User Fault->Event Filter->Filter Notification-
20 Name) >Email Warning
Email notification information
modified ok by user:(User Fault->Event Filter->Filter Notification-
21 Name) >Email Warning
Match sources modified ok by
22 user:(User Name) Fault->Event Filter->Filter Resources Warning
Match sources modified failure
23 by user:(User Name) Fault->Event Filter->Filter Resources Warning
Filter added ok by user:(User
24 Name) Fault->Event Filter->Filters Warning
Filter properties modified failure
25 by user:(User Name) Fault->Event Filter->Filters Warning
Filter added failure by
26 user:(User Name) Fault->Event Filter->Filters Warning
Filter deleted ok by user:(User
27 Name) Fault->Event Filter->Filters Warning
Filter properties modified ok by
28 user:(User Name) Fault->Event Filter->Filters Warning
Filter deleted failure by
29 user:(User Name) Fault->Event Filter->Filters Warning
(OperationType)(MailServer) Fault->Notification->Mail Server Connection
30 failed Error Warning
TrapReceiver(TR IP) bind
port(Port Number) failed,
31 Reason: (Reason) Fault->TrapReceiver->Bind Port Error Warning
Equipment coordinates moved Resource->Equipment->Change Equipment
32 failure by user:(User Name) Coordinate Info
Equipment coordinates moved Resource->Equipment->Change Equipment
33 ok by user:(User Name) Coordinate Warning
Equipment moved from
subnet:(Old Parent) into Resource->Equipment->Change Equipment
34 subnet:(New Parent) Parent Info
Equipment moved failure from
subnet:(Old Parent) into Resource->Equipment->Change Equipment
35 subnet:(New Parent) Parent Warning
Equipment added on
subnet:(Parent) failure by
36 user:(User Name) Resource->Equipment->Create Equipment Warning
Equipment added on
subnet:(Parent) ok by
37 user:(User Name) Resource->Equipment->Create Equipment Warning
Equipment deleted failure by
38 user:(User Name) Resource->Equipment->Delete Equipment Warning
Equipment deleted ok by
39 user:(User Name) Resource->Equipment->Delete Equipment Critical
Firmware changed from
model:(Original Model),
version:(Original Version) to
model:(Current
Model),version:(Current
40 Version) Resource->Equipment->Firmware Changed Info

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Equipment is (Status) due to Resource->Equipment->Managed Status

41 (Reason) Change Warning
Firmware refreshed by Resource->Equipment->Manual Refresh
42 user:(User Name) Firmware Info
MIB:(Table Name|OID Index)
modified to value:(Value) by
43 user:(User Name) Resource->Equipment->MIB Data Warning
MIB:(Table Name|OID Index)
modified to value:(Value) failure
44 by user:(User Name) Resource->Equipment->MIB Data Minor
Equipment model changed to
45 model:(Current Model) Resource->Equipment->Model Changed Major
46 (Offline) Resource->Equipment->Online/Offline Cleared
47 (Online) Resource->Equipment->Online/Offline Critical
Access read/write model
properties of DME modified
48 failed by user:(User Name) Resource->Equipment->Properties->Access Warning
DME Access general properties
modified ok by user:(User
49 Name) Resource->Equipment->Properties->Access Warning
Access general properties of
DME modified failure by
50 user:(User Name) Resource->Equipment->Properties->Access Warning
Access read model properties of
DME modified failure by
51 user:(User Name) Resource->Equipment->Properties->Access Warning
Access trap model properties of
DME modified failure by
52 user:(User Name) Resource->Equipment->Properties->Access Warning
DME Access read model
properties modified ok by
53 user:(User Name) Resource->Equipment->Properties->Access Warning
DME Access read/write model
properties modified ok by
54 user:(User Name) Resource->Equipment->Properties->Access Warning
DME properties modified ok by
55 user:(User Name) Resource->Equipment->Properties->Access Warning
DME trap model properties
modified ok by user:(User
56 Name) Resource->Equipment->Properties->Access Warning
General properties of DME
modified Failure by user:(User
57 Name) Resource->Equipment->Properties->Access Warning
DME properties modified ok by
58 user:(User Name) Resource->Equipment->Properties->General Warning
General properties of DME
modified Failure by user:(User
59 Name) Resource->Equipment->Properties->General Warning
DME Access general properties
modified ok by user:(User
60 Name) Resource->Equipment->Properties->General Warning
Access general properties of
DME modified failure by
61 user:(User Name) Resource->Equipment->Properties->General Warning
62 Polling properties of DME Resource->Equipment->Properties->Polling Warning

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modified failure by user:(User

Name)
DME Polling properties modified
63 ok by user:(User Name) Resource->Equipment->Properties->Polling Warning
Link added between A point:(A
Point Type|A Point) and Z
point:(Z Point Type|Z Point)
64 failure by user:(User Name) Resource->Link->Create Link Info
Link added between A point:(A
Point Type|A Point) and Z
point:(Z Point Type|Z Point) ok
65 by user:(User Name) Resource->Link->Create Link Warning
Link deleted failure by
66 user:(User Name) Resource->Link->Delete Link Warning
Link deleted ok by user:(User
67 Name) Resource->Link->Delete Link Minor
Subnet properties modified ok
68 by user:(User Name) Resource->Link->Properties Warning
Subnet properties modified
69 failure by user:(User Name) Resource->Link->Properties Warning
Link properties modified ok by
70 user:(User Name) Resource->Link->Properties Info
Link properties modified failure
71 by user:(User Name) Resource->Link->Properties Info
Subnet coordinates moved Resource->Subnet->Change Subnet
72 failure by user:(User Name) Coordinate Info
Subnet coordinates moved ok Resource->Subnet->Change Subnet
73 by user:(User Name) Coordinate Warning
Subnet moved failure from
subnet:(Old Parent) into
74 subnet:(New Parent) Resource->Subnet->Change Subnet Parent Warning
Subnet moved from subnet:(Old
Parent) into subnet:(New
75 Parent) Resource->Subnet->Change Subnet Parent Info
Subnet radius changed failure
76 by user:(User Name) Resource->Subnet->Change Subnet R Warning
Subnet radius changed ok by
77 user:(User Name) Resource->Subnet->Change Subnet R Info
Subnet added on
subnet:(Parent) ok by
78 user:(User Name) Resource->Subnet->Create Subnet Info
Subnet added on
subnet:(Parent) failure by
79 user:(User Name) Resource->Subnet->Create Subnet Warning
Subnet deleted ok by user:(User
80 Name) Resource->Subnet->Delete Subnet Minor
Subnet deleted failure by
81 user:(User Name) Resource->Subnet->Delete Subnet Warning
Link properties modified ok by
82 user:(User Name) Resource->Subnet->Properties Info
Link properties modified failure
83 by user:(User Name) Resource->Subnet->Properties Warning
Subnet properties modified ok
84 by user:(User Name) Resource->Subnet->Properties Warning
85 Subnet properties modified Resource->Subnet->Properties Info

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failure by user:(User Name)

Third-Party equipment icon info Resource->Third-Party Configuration-
86 changed by user:(User Name) >Change Equipment Icon Info Info
Third-Party equipment icon info
changed failure by user:(User Resource->Third-Party Configuration-
87 Name) >Change Equipment Icon Info Warning
user:(User Name) at IP:(User
88 IP) (Login) OK Security->Access->Login/Logout Cleared
user:(User Name) at IP:(User
89 IP) (Logout) OK Security->Access->Login/Logout Info
User (User Name) at IP:(User
IP) (Login) fail due to
90 (Reason). Security->Access->Login/Logout Fail Major
User (User Name)1 at IP:(User
IP) (Logout) fail due to
91 (Reason). Security->Access->Login/Logout Fail Major
(Function Group/Resource
Group) activated Failure by Security->Management->Group
92 user:(User Name) Management->Basic Info Minor
(Function Group/Resource
Group) deleted failure by Security->Management->Group
93 user:(User Name) Management->Basic Info Warning
(Function Group/Resource
Group) deactivated ok by Security->Management->Group
94 user:(User Name) Management->Basic Info Warning
(Function Group/Resource
Group) deleted ok by user:(User Security->Management->Group
95 Name) Management->Basic Info Warning
(Active/Inactive) (Function
Group/Resource Group) added Security->Management->Group
96 ok by user:(User Name) Management->Basic Info Warning
(Function Group/Resource
Group) activated ok by Security->Management->Group
97 user:(User Name) Management->Basic Info Warning
(Function Group/Resource
Group) modified ok by Security->Management->Group
98 user:(User Name) Management->Basic Info Info
(Function Group/Resource
Group) deactivated failure by Security->Management->Group
99 user:(User Name) Management->Basic Info Warning
(Function Group/Resource
Group) modified failure by Security->Management->Group
100 user:(User Name) Management->Basic Info Minor
(Active/Inactive) (Function
Group/Resource Group) added Security->Management->Group
101 failure by user:(User Name) Management->Basic Info Warning
(Functions) assigned to the
group failure by user:(User Security->Management->Group
102 Name) Management->Function Privileges Minor
(Functions) assigned to the Security->Management->Group
103 group ok by user:(User Name) Management->Function Privileges Warning
(Functions) assigned to the Security->Management->Group
104 group ok by user:(User Name) Management->Resource Privileges Minor
(Functions) assigned to the Security->Management->Group
105 group failure by user:(User Management->Resource Privileges Warning

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Name)
Organization deleted failure by
106 user:(User Name) Security->Management->Organization Info
Organization deleted ok by
107 user:(User Name) Security->Management->Organization Info
Organization properties
modified ok by user (User
108 Name) Security->Management->Organization Warning
Organization properties
modified failure by user (User
109 Name) Security->Management->Organization Warning
Organization added failure by
110 user:(User Name) Security->Management->Organization Warning
Organization added ok by
111 user:(User Name) Security->Management->Organization Info
User properties modified failure
112 by user:(User Name) Security->Management->User Minor
User deleted ok by user:(User
113 Name) Security->Management->User Minor
User properties modified ok by
114 user:(User Name) Security->Management->User Minor
User deleted failure by
115 user:(User Name) Security->Management->User Warning
New user added ok by
116 user:(User Name) Security->Management->User Warning
New user added failure by
117 user:(User Name) Security->Management->User Warning
Component unauthenticated System->Component->Authentication
118 failure by user:(User Name) Changed Warning
Component authenticated ok by System->Component->Authentication
119 user:(User Name) Changed Warning
Component unauthenticated ok System->Component->Authentication
120 by user:(User Name) Changed Warning
Component authenticated System->Component->Authentication
121 failure by user:(User Name) Changed Warning
Component awaked by
122 user:(User Name) System->Component->Component Control Warning
Component reboot failed by
123 user:(User Name) System->Component->Component Control Minor
Component falls asleep forced
124 by user:(User Name) System->Component->Component Control Warning
Component sleep failure forced
125 by user:(User Name) System->Component->Component Control Warning
Component rebooted by
126 user:(User Name) System->Component->Component Control Minor
Component awake failed by
127 user:(User Name) System->Component->Component Control Minor
(Component Type) component
128 deleted ok by user:(User Name) System->Component->Delete Component Warning
(Component Type) component
deleted failure by user:(User
129 Name) System->Component->Delete Component Warning
Polling interval:(Current Interval)
modified ok by user:(User
130 Name) System->Component->Interval Changed Warning

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Polling interval:(Current Interval)

modified failure by user:(User
131 Name) System->Component->Interval Changed Warning
IP changed from (Original IP) to
132 (Current IP) System->Component->IP Changed Warning
Working IP:(Original IP)
modified ok by user:(User
133 Name) System->Component->IP Changed By User Warning
Working IP:(Original IP)
modified failure by user:(User
134 Name) System->Component->IP Changed By User Warning
135 Working IP:(IP) is not valid System->Component->IP is not valid Warning
(Component Type) component
at IP:(Component IP) register
136 failed System->Component->Registration Minor
Web Server at IP:(Component
137 IP) register OK System->Component->Registration Minor
Web Server at IP:(Component
138 IP) register failed System->Component->Registration Warning
(Component Type) component
has been found at
139 IP:(Component IP) System->Component->Registration Warning
140 (Stopped/Asleep/Running) System->Component->Status Changed Cleared
141 (Stopped/Asleep/Running) System->Component->Status Changed Warning
142 (Stopped/Asleep/Running) System->Component->Status Changed Critical
Alarm severity
configuration:(Severity Name)
modified failure by user:(User System->Configuration->Alarm Severity
143 Name) Configuration Warning
Alarm severity
configuration:(Severity Name)
modified ok by user:(User System->Configuration->Alarm Severity
144 Name) Configuration Warning
Email server account
configuration modified failure by System->Configuration->Mail Server
145 user:(User Name) Configuration Warning
Email server account
configuration modified ok by System->Configuration->Mail Server
146 user:(User Name) Configuration Warning
Default values:(Fields) in
path:(Path) modified ok by
147 user:(User Name) System->Configuration->Set Default Value Info
Default values:(Fields) in
path:(Path) modified failure by
148 user:(User Name) System->Configuration->Set Default Value Info
(Type:Data/File) expiration
threshold:(Data Type:All/All
Without
Security/Configuration/Resource
Without
Security/Resource/User/Log)
modified failure by user:(User
149 Name) System->Configuration->Threshold Warning
(Type:Data/File) expiration
150 threshold:(Data Type:All/All System->Configuration->Threshold Warning

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Without
Security/Configuration/Resource
Without
Security/Resource/User/Log)
modified ok by user:(User
Name)
License exported by user:(User
151 Name) System->License->Export License Warning
License export failure by
152 user:(User Name) System->License->Export License Info
License imported by user:(User
153 Name) System->License->Import License Warning
License import failure by
154 user:(User Name) System->License->Import License Major
Registration file generated with
155 SN:(SN) by user:(User Name) System->License->License Application Form Warning
Registration file generate failed
with SN:(SN) by user:(User
156 Name) System->License->License Application Form Major
MIB file delete failure by
157 user:(User Name) System->MIB Compile->Delete File Warning
MIB file deleted by user:(User
158 Name) System->MIB Compile->Delete File Warning
MIB file compiled ok by
159 user:(User Name) System->MIB Compile->File Compile Warning
Compile MIB file failure by
160 user:(User Name) System->MIB Compile->File Compile Warning
MIB file uploaded by user:(User
161 Name) System->MIB Compile->File Upload Warning
MIB file upload failure by
162 user:(User Name) System->MIB Compile->File Upload Warning
The configuration of (sync
Interval) NTP Client at IP:(IP)
modified ok by user:(User System->Network Time Protocol->Client
163 Name) Configuration Warning
The configuration of (sync
Interval) NTP Client at IP:(IP)
modified failure by user:(User System->Network Time Protocol->Client
164 Name) Configuration Warning
Time synchronize failure from System->Network Time Protocol->Client
165 NTP server:(Server Address) Info->Sync Status Minor
Time synchronized from NTP System->Network Time Protocol->Client
166 server:(Server Address) Info->Sync Status Warning
The configuration of
(Active/Inactive) NTP server
modified failure by user:(User System->Network Time Protocol->Server
167 Name) Configuration Warning
The configuration of
(Active/Inactive) NTP server
modified ok by user:(User System->Network Time Protocol->Server
168 Name) Configuration Warning
System->Network Time Protocol->Server
169 NTP Server startup failure Info->Status Warning
System->Network Time Protocol->Server
170 NTP Server stop failure Info->Status Warning

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System->Network Time Protocol->Server

171 NTP Server started up Info->Status Minor
System->Network Time Protocol->Server
172 NTP Server stopped Info->Status Minor
The backup file expiration
maintenance task modified ok
173 by user:(User Name) System->Scheduler->Backup File Expiration Warning
The backup file expiration
maintenance task modified
174 failure by user:(User Name) System->Scheduler->Backup File Expiration Warning
The data backup task deleted
175 failure by user:(User Name) System->Scheduler->Data Backup Warning
The data backup task modified
176 ok by user:(User Name) System->Scheduler->Data Backup Warning
(Enable/Disable) data backup
task:(Task Name) added ok by
177 user:(User Name) System->Scheduler->Data Backup Warning
The data backup task modified
178 failure by user:(User Name) System->Scheduler->Data Backup Warning
(Enable/Disable) data backup
task:(Task Name) added failure
179 by user:(User Name) System->Scheduler->Data Backup Warning
The data backup task deleted
180 ok by user:(User Name) System->Scheduler->Data Backup Warning
The data expiration
maintenance task modified ok
181 by user:(User Name) System->Scheduler->Data Expiration Warning
The data expiration
maintenance task modified
182 failure by user:(User Name) System->Scheduler->Data Expiration Warning
(Data Type:All/All Without
Security/Configuration/Resource
Without
Security/Resource/User/Log)
restore file deleted ok by System->Scheduler->Delete Data Restore
183 user:(User Name) Record Warning
(Data Type:All/All Without
Security/Configuration/Resource
Without
Security/Resource/User/Log)
restore file deleted failure by System->Scheduler->Delete Data Restore
184 user:(User Name) Record Warning
(Data Type:All/All Without
Security/Configuration/Resource
Without
Security/Resource/User/Log)
database backup file:(File
Name) restored ok by System->Scheduler->Execution Data
185 user:(User Name) Restore Warning
(Data Type:All/All Without
Security/Configuration/Resource
Without
Security/Resource/User/Log)
database backup file:(File System->Scheduler->Execution Data
186 Name) restore failure by Restore Minor

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0Appendix A Loop-iNET System Alarm Events

user:(User Name)
Task executed ok by user:(User
187 Name) System->Scheduler->Execution Task Warning
Task execution failure by
188 user:(User Name) System->Scheduler->Execution Task Minor
Backup file with
properties:([(Data Type:All/All
Without
Security/Configuration/Resource
Without
Security/Resource/User/Log)],
[File Name]) import into restore
189 list failure by user:(User Name) System->Scheduler->Import Backup File Warning
Backup file with
properties:([(Data Type:All/All
Without
Security/Configuration/Resource
Without
Security/Resource/User/Log)],
[File Name]) imported into
restore list ok by user:(User
190 Name) System->Scheduler->Import Backup File Info
(Data Backup/Data Expiration
Maintenance/File Expiration
Maintenance) task executed ok System->Scheduler->Scheduled Task
191 by system Execution Warning
(Data Backup/Data Expiration
Maintenance/File Expiration
Maintenance) task execution System->Scheduler->Scheduled Task
192 failure by system Execution Major

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Part VI Appendices
0Appendix B: Solution for Loop-iNET Operation Errors

Appendix B: Solution for Loop-iNET Operation Errors

Error Code Error Message Solutions

SCMS doesn't work
E00000 1. Please contact the vendor.
normally
SCMS version is
E00001 1. Please contact the vendor.
mismatching
Multi-language
E00003 1. Please contact the vendor.
upgrade failure
Equipment data error
E00004 1. Please contact the vendor.
in the database
SCMS might not work
E00016 1. Please contact the vendor.
normally
1. Please check whether GUI is upgraded
GUI version is successfully.
E00002
mismatching 2. Please clear Tomcat cache.
3. Please contact the vendor.
1. Please check if the database is booted
successfully.
2. Please check whether the IP and port of the
database configuration file are the same as
that of server.
3. Connection with the wrong database.
4. Check whether the port of the database
Database connection server is occupied.
E00005
error 5. Check whether the network of the database
server is normal.
6. Check whether the access is blocked by the
firewall of the database server.
7. Check whether the database connections
exceed the maximum value.
8. Restart iNET.
9. Please contact the vendor.
1. Check the network cable of the server
installed with the component is unplugged or
SCMS can't obtain
E00006 loosened.
correct IP address
2. Restart iNET.
3. Please contact the vendor.
1. Check all iNET database configuration files,
and whether two or more iNET programs use
the same database.
2. Revert the IP address of the server installed
with SCMS.
GUI can't obtain
E00007 3. Recover the hardware of the server installed
correct IP address
with SCMS.
4. Please perform hardware recovery if it needs
to change hardware due to the hardware
damage.
5. Please contact the vendor.

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1. Check all iNET database configuration files,

and whether two or more iNET programs use
the same database.
SCMS booting
2. Revert the IP address of the server installed
conflict/hardware
with SCMS.
change(IP: {0}/MAC:
E00008 3. Recover the hardware of the server installed
{1}). Please click {btn}
with SCMS.
to confirm the
4. Please perform hardware recovery if it needs
hardware change.
to change hardware due to the hardware
damage.
5. Please contact the vendor.
1. Repair the hardware of the server installed
with SCMS.
E00009 Invalid license 2. Please perform hardware recovery if it needs
to change hardware due to the hardware
damage. And then apply for License again.
1. Check whether the Message server is started.
2. Please check whether the IP and port of the
Message server configuration file are the
same as that of server.
E00010 Message server error 3. Check whether the port of the Message
server is occupied.
4. Check whether the network of Message serve
is normal.
5. Please contact the vendor.
Message server is
used by another iNET.
E000011 1. Stop running the current iNET.
Please stop the current
iNET.

The quantity of
component GUI 1. Stop running the current GUI.
E00012 exceeds the number 2. Please purchase the license with more GUI
permitted by the components.
license

E00013 GUI is in asleep status 1. Wake up the component in System Monitor.

GUI is in unauthorized
E00014 1. Authorize the component in System Monitor.
status
1. Please check whether the IP and port of the
iNET configuration file database configuration file are the same as
E00015
is wrong that of server.
2. Please contact the vendor.

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Part VI Appendices
0Appendix C: GIS Map Layer Download Instruction

Appendix C: GIS Map Layer Download Instruction

Loop-iNET GIS map layers are downloaded from Open Street Map, which is free. The client is
required to access Internet for running the tool.

1. Copy Maperitive.zip provided by iNET to a local path, and decompile it.

2. Locate Maperitive.exe and double-click to run it.

3. Zoom out the map to the minimum value. Select Map-Set Printing Bounds on toolbar, and
then select the target map area for downloading map layers within the blue dotted line, as
shown below: [Note: This step is mandatory]

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4. Input the following command in the field of Command prompt on the lower side, and press
Enter key.
For instance: generate-tiles minzoom=1 maxzoom=3，
[minzoom is the starting map layer, and maxzoom is the ending map layer. The parameter may
be self-defined.]

5. When you see the following message, it indicates it has completed downloading map layers
for the specified area.

The path for map layer downloading is as shown below:

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Part VI Appendices
0Appendix C: GIS Map Layer Download Instruction

6. Open tomcat \ webapps \ GIS_APP, the Tomcat directory installed by iNET Server, as shown
below:

7. Copy the downloaded map layer data[Note: Only copy the sub folders named by numbers]
under the directory tomcat \ webapps \ GIS_APP.

8. Open Set Default Value screen in iNET, and modify the map layers supported by GIS as the
total number of folders under GIS_APP. For instance: There are 0~7 folders under GIS_APP,
the GIS shall support 8 layers.

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9. If you intend to view the latest data of map layers, please refresh the browser and re-open
the Topology View. Then GIS will show the latest data of map layers. [Note: You don’t need to
reboot all iNET components].

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Part VI Appendices
0Appendix C: Frequently Asked Questions

Appendix C: Frequently Asked Questions

1. Alarm

1. Q. What can I do if I can’t receive the SNMP traps?

A. It might be caused by one of the following reasons:

1. The IP address of the equipment is incorrect, so please check whether you have input the
correct IP address. A sample screen is shown as below.

2. The Trap Port is mismatching with the Access Port, so please check these two settings. A
sample screen is shown as below.

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3. The SNMP trap port is occupied by other program, so please end the program occupying the
SNMP port or change the equipment port.

2. Q. How does my event filter work?

A. If there are multiple filters for one event as shown in the screen below, the filter with the
smallest ID will take the highest priority, and so forth. Moreover, if no condition is set under Match,
all items listed in the Conditions will be matched as alarm under this filter.
In this example, the filter named Filter Creation OK takes the highest priority, and all events
related to Filter Creation will be shown as alarms.

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Part VI Appendices
0Appendix C: Frequently Asked Questions

3. Q. Why Loop-iNET system doesn’t make sounds when alarm occurs?

A. Loop-iNET alarm sound requires the third-party Flash add-on. The system will prompt the user
to install the add-on when user opens the topology view, as shown below.

After clicking Yes, user may need to select Always Allow at the lower right of the screen, as
shown below.

Then it will list different types of Flash add-on for different browsers and operating systems, as
shown below:

Click download under the proper type and select Yes in the pop-up window. Below is a sample
screen for your reference.

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After the add-on is installed successfully, refresh the browser to make it work normally.

2. View

1. Q. What should I do if I see the SVG plug-in error message?

A. This error occurs when using the 64-bit Internet Explorer, because it is not supported by Loop-
iNET system for now.

Please open the 32-bit Internet Explorer to access Loop-iNET on 64-bit operating system as
shown below.

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Part VI Appendices
0Appendix C: Frequently Asked Questions

3. Resource

1. Q. Why the DME shows Offline or New status in Loop-iNET system as shown below?

A. If you encounter this situation, please check the following:

1. Check the NE Properties, including General, Access and Polling to make sure all settings
are correct, as shown below:

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2. Ping the IP address of the equipment from the machine installed with PA (Polling Agent). If the
Ping command is successful and the NE status is still Offline or New, further read the following
steps.

1. Check the Working IP of CSD in the System Monitor, as shown below.

The machine installed with CSD component may be assigned with multiple IP addresses, as
shown above. Thus, you need to make sure the Working IP can be connected with the
equipment. For example, CSD must use the same IP version (IPv4/IPv6) and the same network
segment.

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Part VI Appendices
0Appendix C: Frequently Asked Questions

4. Others

1. Q. Why Loop-iNET system display NTP port is occupied?

A. If you encounter this situation, please check the below two points:

1. Check whether the NTP serve is closed in operating system. Double-click the time icon at the
lower right of your computer, select Date and Time, enter Internet Time tab, click Change
settings, unchecked the box before Synchronize with an Internet time server on popup
window, then click OK to save the settings. A sample screen is shown as below.

2. Check the settings of Windows Time Properties. Right-click My Computer, select Manager,
then double-click Services, you will see the Windows Time in the middle of this screen, double-
click Windows Time and a window will pop up, please change the Startup Type to Manual and
the Service status to Stop. A sample screen is shown as below.

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2. Q. Why 3th party- plug-in is not able to install in some user’s PC?

A. When you use IE browser to access Loop-iNET system, if your PC hasn’t installed SVG plug-
in，but your IE browser hasn’t prompt any installation information, please check the settings of
your IE browser. Open your IE browser, click Tools, choose Internet Options, then you will see
the below screen. Access to the Security tab, then click Custom level, a window will popup,
please setup your IE browser according to the red labeled options.

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Part VI Appendices
0Appendix C: Frequently Asked Questions

Lastly, select Allow as marked in the figure below.

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3. Q. Why the message of unsupported browser shows up when I access Loop-iNET from
supported IE version?

A. If you encounter this situation, please deselect the following two options:

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Part VI Appendices
0Appendix C: Frequently Asked Questions

4. Q. Why can’t I use the telnet function in Loop-iNET?

A. The telnet function in Loop-iNET requires the JDK or JRE, so please install either on your
computer to make sure the telnet function can work normally. Also, you need to make sure the
option of Check for Updates Automatically is disabled.

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5. Q. What if I see the following message on the browser when using Loop-iNET?

A. It is caused by the Pop-up Blocker under Internet Options. If you enable Turn-on Pop-up
Blocker, or only select Allow Once, some Loop-iNET features(such as Telnet, Web Management,
Export or download file) will be closed automatically.
Please select Always Allow under Options for this site, or disable the option of Turn on Pop-
up Blocker by following the steps below:

Select the toolbar of Tools, enter Internet options.

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Part VI Appendices
0Appendix C: Frequently Asked Questions

Deselect the option of Turn on Pop-up Blocker.

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