Child Maintenance Service Team

Mr G Bellamy
Phone number: 0800 171 2345
22 Dorrien Crescent
Website: www.gov.uk/child-maintenance
MIDDLESBROUGH
Date: 15 August 2023
CLEVELAND
TS3 7AW
Your reference number: 121007611481
Our reference: 61997515

Your payment plan

We’ve worked out your payments until your next annual review

From 25 August 2023

Dear Mr Bellamy
Your payment is £465.02
This payment plan shows the amount of child maintenance you monthly
must pay.

You must make payments in full and on time. This payment includes any
arrears you may owe.
What this means for you
Until this date please
continue to make your usual
payments.

You make child maintenance payments using our Direct Pay service. This means although we’ve worked
out a legally binding weekly payment, you have agreed how and when payments should be made. Where
possible you and the receiving parent should work together to make sure the payment plan is met.

If we collect child maintenance payments from you using a regular deduction order these will be included
in the collection amounts above. If this is the case, we would have previously sent you a copy of the
regular deduction order.

Your new Payment Plan for 15 August 2023 to 25 August 2024 for

You must make the following payments directly to Miss McArthur

Frequency and day of No of

Amount From To Method
month payments

Monthly, day 25 £465.02 13 25 August 2023 25 August 2024 Direct Pay

The Child Maintenance Service is part of the Department for Work & Pensions. The service
administers the statutory Child Maintenance 2012 scheme.
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Your payment is worked out at a daily rate, rounded to the nearest pence. This is then multiplied by the
number of days until your annual review. This figure is then divided by the number of payments shown in
the payment plan. Any unpaid child maintenance, charges or costs are added to this figure to provide the
monthly amount.

If you’ve registered to use our self-service website, you can log in to make or check your payments at any
time, day or night. Go to childmaintenanceservice.direct.gov.uk/client and sign in to your My Child
Maintenance Case or call us using the number at the top of this letter. Visit www.gov.uk/child-
maintenance for more information.

Your child maintenance summary until your next annual review

Total regular child maintenance up to your next annual review £4,823.88

Total collection fees up to your next annual review £0.00

Total unpaid child maintenance to date £7500.31

Total unpaid collection fees to date £0.00

Total unpaid enforcement charges to date £0.00

Total unpaid costs to date £0.00

Because you use Direct Pay this means you will save £966.24 up until your annual review by not being
charged collection fees.

If you need support and advice with money

If you need help managing your money, please contact the Money Advice Service as soon as you can.
They offer free independent advice about how to make the best of your money, including budgeting,
dealing with debt and saving money on your household bills. To find out more, go to
www.moneyadviceservice.org.uk

What happens if payments are missed

If you use Direct Pay and miss a payment, we can switch the case to Collect and Pay. This means we
would collect child maintenance from you and pass the payments on to the receiving parent with
whom you have a Direct Pay arrangement.

If we switch the case to Collect and Pay you will be charged a collection fee on top of your weekly
liability for using Collect and Pay.

With both Direct Pay and Collect and Pay we can also take enforcement action to recover missed
payments. There are three things we can do to get unpaid child maintenance from a paying parent:

• take the money direct from their earnings

• take the money from their bank or building society account
• take action through the courts

More information

Visit www.gov.uk/child-maintenance for more information. If you have any questions you can contact
us by going to childmaintenanceservice.direct.gov.uk/client and signing in to your My Child
Maintenance Case or call us using the number at the top of this letter.

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Yours sincerely

Client Services Manager Child Maintenance Service

Help and information

If you have any questions, you can visit our website at www.gov.uk/child-maintenance. You can also contact us by signing in to
your My Child Maintenance Case or you can call us direct on 0800 171 2345. If you wish to speak to us in Welsh please ring 0800
232 1979. The line is open 8.00 am to 7.30 pm, Monday to Friday, and from 9.00 am to 4.30 pm Saturday. Please have this letter
with you when you phone. We may record our phone calls to check our service and to train our employees.

You can also write to us at Child Maintenance Service 21, Mail Handling Site A, Wolverhampton, WV98 2BU.

About us

The Child Maintenance Service is part of the Department for Work and Pensions and operates the 2012 Child Maintenance
Scheme. We oversee the services that work out, collect and distribute child maintenance payments on behalf of separated
parents who are unable to make their own arrangements.

In England, Wales and Scotland these services are provided by the Child Maintenance Service and by other organisations working
on our behalf.

Manage your child maintenance case online

My Child Maintenance Case is our online service which you can use to manage your child maintenance case.

You can use it to access your account 24 hours a day, 7 days a week at a time that works for you.

My Child Maintenance Case allows you to:

• contact Child Maintenance Service at a time convenient to you

• report a change in circumstances
• get an update on your case and find out how long it will take for changes to happen by using the ‘Track your changes’
link
• report a missing payment, or make a new payment
• reset or change your PIN number

To register for an online account, or to sign in to your existing account go to childmaintenanceservice.direct.gov.uk/client

Call charges

Calls to 0800 numbers are free from landlines and mobiles.

Alternative formats

If you need this letter in an alternative format like large print, audio or Braille please call us on 0800 171 2345 or if you use
Textphone contact us on 18001 0800 171 2345. Textphones are used by people with a speech or hearing impairment; this does
not mean text messaging.

If English is not your first language and you need a translated copy of this letter please call us on 0800 171 2345 to request this.
We can also provide you with an interpreter over the phone. Call 0800 171 2345 and tell us what language you need.

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