Nelito RBL Bank FEBA CBS Case Study
Nelito RBL Bank FEBA CBS Case Study
Ratnakar Bank Limited (RBL) is a scheduled commercial bank, headquartered in the Mumbai region of
Maharashtra, India. Founded in August 1943, the bank has a gross business size of around ₹0.64 million
Cr.
The Bank offers specialized services under six business verticals namely:
Corporate & Institutional Banking
Commercial Banking
Branch & Business Banking
Agri Business Banking
Development Banking and Financial Inclusion
Treasury and Financial Markets Operations
RBL Bank is one of India’s fastest growing private sector banks with an expanding presence across the
country. The bank has a network of 268 Branches, 213 Banking Outlets and 382 ATMs spread across
20 Indian states and Union Territories.
Robust and scalable E-Banking Solution which could support Consumer & Corporate users of the
bank
Data Migration from legacy system to Finacle consumer & Corporate e-banking solution
Customization of various functionalities
Customized BillDesk, Term Deposit, Credit Card, Mutual Fund and User On boarding
Resolved issue within TAT
Hand holding support has provided for better customer service
Better Services:
o Improvement in customer service
o Services to customer are faster
o Anytime anywhere banking through multiple channels
Business Development:
o Opening up of new opportunities to bring in new business
o Faster on-boarding of customers