Owl Fire Monitor Manual
Owl Fire Monitor Manual
Owl Fire Monitor Manual
INDEX
GENERAL DESCRIPTION 3
INTRODUCTION 3
KEY FEATURES 3
TECHNICAL SPECIFICATIONS 3
HARDWARE 4
COMPATIBLE PANELS 4
INTERFACES 4
TCPIP WIRING DIAGRAM 4
SYSTEM TYPOLOGY 4
INSTALLATION 6
PANEL SETUP 6
INTERFACE SETUP 6
SOFTWARE INSTALLATION SETUP 7
LOGIN & PASSWORD INFORMATION 10
LICENSE ACTIVATION 11
CREATE SYSTEM 12
IMPORTING A PANEL .GFD FILE 13
ADDITIONAL SYSTEM SETTINGS FEATURES 14
CCTV CAMERA FEATURE 18
MAPPING SETUP 19
DEVICE ALLOCATION 20
USERS 21
NOTIFICATIONS 22
BACKUP FILE CONFIGURATION 22
RESTORE FILE CONFIGURATION 23
FACTORY RESET 24
SMTP FOR NOTIFICATION 24
SMS 25
INTRODUCTION
Owl is a powerful software program specifically designed for monitoring and controlling up to 64 Fire Alarm
systems, whether consisting of a single panel or a multi-panel network. The software allows for the uploading
of map drawings during system commissioning, where device icons can be placed on the drawings for easy
alarm identification. In the event of an alarm condition, the software can display the exact location of the alarm
in a graphical manner.
In addition to fire alarm monitoring and control, Owl also provides support for CCTV footage. This means that
in the event of a fire alarm activation, the software can display live footage from the relevant CCTV cameras,
allowing for faster and more accurate incident assessment. By providing both fire alarm events and CCTV
footage in a single interface, Owl can help improve situational awareness and response times, making it an
invaluable tool for fire safety professionals.
One of the main advantages of using Owl is the ability to directly import the panel's Cause and Effect file (Octo,
Gekko or G-One), resulting in faster and more seamless commissioning. The software also offers a user-friendly
and intuitive commissioning process, where mapping and device allocation configurations can be easily
achieved through simple click, drag and drop actions.
KEY FEATURES
● Up to 64 systems can be connected, up to 16,000 connected devices
● The Maximum number of simultaneously connected PC users: 5
● CCTV support footage alongside fire alarm events
● Supports Image format: bmp, jpeg, etc
● Simple synchronization of panel configuration and graphics database
● 2 groups of user levels (admin and operator)
● Site survey option for Maintenance & commissioning
● Selectable event notifications via Email and SMS
● Drag and drop icon placement provides easy device location mapping
● Global event log with filter options
● Selectable event notifications to multiple Email and SMS users
● User-friendly backup & restore facility
● 100% control of the system
TECHNICAL SPECIFICATIONS
COMPATIBLE PANELS
INTERFACES
The OWL software only supports TCP/IP connection to communicate with the fire
panels. Serial connection is not available, and the recommended interface for
connecting with the software is INT-TCP IP-V2.
SYSTEM TYPOLOGY
A system can consist of a single panel or a multi-panel network. In a multi-panel network, the panels are
connected together using a data network, allowing them to communicate and share information. This enables
the monitoring and controlling of fire alarms in a larger building or facility. Each panel in the network can be
individually configured and monitored, and information from all panels can be viewed on a central monitoring
software. Examples of the systems typology shown below:
MULTI-PANEL SYSTEM
PANEL SETUP
To configure the BMS (Building Management System) setup in the panel, log in to menu 8.5.6. From there,
select one of the available configurable channel ports (CH1/CH2/ CH3) as ODYSSEY. Then, select the panel
address "ADD" between 1 to 64. This will allow you to set up the system to monitor and control fire alarms.
NOTE: Correct channel & address must be selected while selecting Odyssey port.
INTERFACE SETUP
The following settings below are required during interface programming, in order to achieve a
good stable communication.
● CABLE
● DHCP OFF
● IP, SUBNET and GATEWAY
● ODYSSEY
Please refer to the interface manual for more programming details.
Select your desired language during the installation process. Click OK to advance to the next steps.
The next option, allows the user to select the type of installation program as per site or customer
requirements. There are two software installation options:
● Full installation, this version is used when software is installed in the main PC or Server. Click Next to
continue the software installation.
Tick option create a desktop shortcut for easier access to software when program is fully installed and click
Next to continue.
Click Install to proceed and continue the full installation of the software.
Select option automatically close the applications and click on Next to continue.
Now that installation setup is fully completed, Click Finish to exit setup.
OWL FIRE MONITOR is now ready to use, and can be launched from the icon installed on the Desktop.
The admin can assign a new unique password by clicking on located on the upper side of the tab.
Online Method
To activate the software license using the online method, ensure that the PC or machine has internet access.
GFE will provide users with a 12-digit license number and client name login details. By default, the client name
is set to “Global Fire Equipment”. The software will require validation of the license ID through GFE's server
before it can be activated.
Offline Method
When using the offline method, the software can be installed on sites or locations where there is no access to
the internet or closed networks. During installation, the application generates a "Unique Host ID" such as
“1DCCTMNM-AYUUDYJ-K4ZJK5-S50GY7”. To obtain a license, the user needs to provide this unique host ID to
GFE's sales team. Once verified, the user will be provided with a .LIC file that can be installed to activate the
software. It is important to note that the .LIC file should be kept safe as it contains the license information
required for the software to function properly.
Please note that the license file provided by GFE is associated with the "Unique Host ID" generated by the
specific PC/machine. Therefore, it is important to ensure that the license file is used only on that particular
system. Using the license file on a different system will not be valid, and the user will need to provide the new
host details to obtain a new license.
To activate license:
● Click on “System settings”
● Go to the “General” page
● Click “Upgrade license” to open the license data tab
Online Activation:
● click on “Online activation”
● Type in Application ID & Client name and click on Activate license
NOTE: Graphics PC must have access to the internet in order for our server to validate the license.
After completing the license activation, your license details will be shown in the license box, such as: License
to, Application ID, allowed panels and valid date.
CREATE A SYSTEM
When setting up a new system as an admin, the first step is to create a system. To do so, enter a name for the
system in the ‘System description’ box. It is important to fill out all the parameters in the tool box according to
the panel's and interface settings previously programmed. The most critical parameters to be filled out are the
IP address and panel ID. Ensure that these details are entered accurately.
3. To create a new system, click the on the upper right hand side of the page
4. Enter all your system details in the popup tab, such as Description, Number, IP address and Port
5. Click on “OK” to save the settings
NOTE: System number should be the same address as in panels BMS setting.
Click on to start a panel survey. The devices on each loop will be interrogated in turn and will be displayed.
Panel Survey can be executed per loop basis.
Click the to edit a panel's details. A new panel description can be given, for example “Guard house”.
By ticking the “Enabled” box option, allows panels to be either Enabled (ON) or Disabled (OFF).
Default is always as Enabled.
Use the drop down type menu to choose between panel types.
Clicking the , allows an admin to edit a new device text and type.
Using the View drop down menu, a system population can be viewed as per: All, Panel or Zone basis.
Step-by-Step Instruction:
Please be aware that the camera URL for configuration should be in the RTSP (Real Time Streaming Protocol)
format. This format allows for real-time video streaming.
Please follow the guidelines below when inputting the camera URL:
[USER]: Your username to access the camera device (IP camera, NVR, DVR).
[PASS]: The corresponding password for the user.
[ADDRESS]: The IP address or domain/DDNS name of the camera device.
[RTSP PORT]: The RTSP port of the camera device (default is usually 554).
[CH]: Refers to the channel number you want to stream.
[STREAM TYPE]: Use 0 for the main stream (highest resolution) or 1 for the substream
(lower resolution, but faster).
For further assistance and detailed instructions, please refer to the following resource:
How do I get the RTSP stream URL from my camera? – Cyclops Help Center (dayta.ai)
Please ensure that the camera URL is correctly formatted as RTSP to ensure proper configuration
and video streaming.
MAPPING SETUP
The mapping typology follows a hierarchical structure, starting with the main page image and ending with
single or multi-zone/device pages. With this option, the admin can import image files and create the software
mapping layout. The software supports a variety of image file types, including .bmp, .gif, .jpg, .jpeg, and .png.
1. Go to settings, click .
2. Click to create a project.
3. To import an image, click on “browse” choose a file and click “OK” to add.
DEVICE ALLOCATION
This setup option allows the administrator to allocate a page to devices, panels, or zones. First, import a map
image by selecting and double-clicking on the image to import. A second window will open, which is the
drawing configuration window tab.
Using the drop-down menu, select the "Type" and choose one of the available options: "Panel," "Zone," or
"Device." Allocating maps is very simple by clicking, dragging, and dropping onto the page.
USERS
The system allows the administrator to create multiple user login accounts with two available options:
Administrator and Operator accounts.
Up to four (4) Administrator (admin) accounts can be created, giving full access to all configuration options in
the software.
Operator accounts, on the other hand, have no limit to the number of users that can be configured. These
accounts are typically used for basic actions like acknowledging alarms, silencing and activating alarms,
resetting alarms, and navigating through maps. However, an Operator cannot make any configuration changes
to the software.
Operators and administrators can receive multiple notifications, including SMS, email, or both. They can select
their preferred method of notification for each alert.
NOTE: For sms notifications, always start with country prefix, example: 351912345678
● Go to
● Click on “Restore”
● Load the “.bak” file from a folder or alternatively from your PC desktop
● Select file and click “OPEN” to proceed
● A pop up box will inform the user that the file has or has not been completed
● Click “OK” to continue
NOTE: You´ll be automatically logged off by the software. It will be required to login once again to continue.
NOTE: You´ll be automatically logged off by the software. A new login is required to continue.
The admin will need to enter the email account details in the software's configuration options, including the
email address, password, SMTP server address and port number. It is also possible to select whether to use SSL
encryption for the connection.
Once set up, the software can send email notifications to designated users when alarms or faults occur
in the system.
For example, for Gmail accounts, the SMTP server name is "smtp.gmail.com" and the port number is "587".
However, some email service providers may use different server names or port numbers, so it's important to
refer to their documentation or support resources to obtain the correct settings.
Additionally, when creating user destination email addresses for notifications, it's important to ensure that the
email address is entered correctly to avoid any delivery issues.
To test the email notification, the admin can enter their own email address in the designated field and click on
the "test" button. The software will then send a test email to the provided email address to verify that the
email notification system is functioning correctly. If the email is received successfully, the admin can be
confident that the email notifications will be delivered to the designated email addresses in the event of an
alarm or fault condition.
SMS
An API (Application Programming Interface) key is a code that allows software applications to communicate
with each other. In the case of sending SMS notifications, the API key is necessary to connect the software to a
third-party SMS service provider, which will handle the actual sending of the messages. Without a valid API key,
the software will not be able to send SMS notifications.
Once you have signed up for an SMS API service and obtained an API key, you can enter this key into the
software configuration settings to enable SMS notifications for alarms and faults. It's important to ensure that
the API key is entered correctly in order for the notifications to be sent successfully.
The "Test SMS" option is used to validate the connection between the software and the mobile phone number.
To use this option, the admin needs to enter their mobile number in the designated field and then click on the
"test" button. Once the button is clicked, the system will send a test SMS message to the entered mobile
number to ensure that the connection is working properly. If the SMS message is successfully received, the test
will be considered as passed and the admin can proceed to configure the notifications for the system.
Normal - When the program starts it will attempt to communicate with the panels which have been selected.
Alarm - If a fire signal is received, the computer will beep, the status bar colour will change to red
displayed as . The appropriate panel will be displayed , showing details of the alarm.
Device/zone page on the site map will be fixed on the main screen showing details of the alarm. If more than
Acknowledge - If the Silence Alarm button below the system status bar is pressed, the beep will stop
and if a drawing has been programmed for the detector in alarm, that drawing will be displayed.
Fault - A fault signal from a panel will cause an event in software, the system status bar will turn yellow
and display the panel Fault . If the fault involves a detector or other trigger device, the
user can check the faults event log .
Controls - The panel in alarm can be silenced , reset or the alarms operated (evacuated) from
the graphics screens using the buttons provided. In addition, if the user clicks on the “System View”
button , a screen is displayed showing the status of all panels on the system. The panel controls on this page
operate ALL panels simultaneously, and should therefore be used with care.
Panels - To display a picture of panel or system, go to the “System View” page and click on a panel .
The panel can then be controlled as if the user was actually at the panel, using the on-screen buttons and the
computer keyboard.
Map View - On the page, the tab options appear, with several buttons. From here, the user can view
drawings, view current alarm details, view the Historic Log , view disablements and faults
lists.
NOTE: systems can be hidden or open for view by clicking on the drop menu option.
SYSTEM CONTROL
Double click on the panel to bring up the overlay. From the overlay the user can perform all the functions as if
they were in front of the panel.
To set up a client PC, select the "Client Only" option during installation. Once installed, open the software and
enter the IP address of the server PC in the "IP Address" field. The server PC's IP address can be found by
opening the software on the server PC and selecting "Server Setup" from the menu.
It's important to note that the maximum number of remote connections allowed is five, and all PCs need to be
connected on the same local network (LAN) for the connection to work.
Tip: A VPN (Virtual Private Network) connection can be used to securely connect to the main server from an
external location. This allows remote access to the OWL software and its functionalities without
compromising security. It is recommended to set up a VPN connection with a trusted provider and follow best
practices for VPN security to ensure the safety of the system and data.
Execute the setup and follow the instruction guides to complete installation.
In order to remote connect to the main server installation, the following settings are required:
● IP address - Enter the IP address where the main software is installed (i.e. 10.0.10.254 server)
● Port - default port is 7742. The port address can be changed if needed
Example:
SYMBOL MEANINGS
Change Password
Login
Logout
Map View
System View
Event Log
System Settings
Fire Log
View Disablemets
Information
Add
Delete
Edit
Panel survey
Silence Alarm
System Reset
Enable Control
Disable Control
Device No Connection
Device Remove
Device Unknown
Device Disabled
Device Fault
Device Fire
Smoke Detector
High Temperature
Multisensor Detector
Beam Detector
Flame Detector
Sensor A
Sensor B
A module
OP module
Sounder OP (LSC-IO)