HRMC 32 of 2022
HRMC 32 of 2022
HRMC 32 of 2022
and inequality is
reduced by 2030. This desired destination can be reached by enhancing the capacity of the State, and the Department of Home Affairs is committed to
delivering on this goal.
The Department of Home Affairs is an equal opportunity and affirmative action employer. It is our intention to
promote representivity (race, gender, disability) through the filling of these positions.
We are looking for committed, passionate and talented individuals to form part of a new leadership team, equipped
with the right skills to deliver a modern world-class service. If you are committed to delivering on the National
Development Plan’s (NDP’s) priorities, ascribe the Department’s shared value set, have what it takes to serve the
needs of South African citizens, residents and visitors, and your credentials meet the requirements of any of the
following positions, kindly respond before the closing date.
DIRECTIONS TO APPLICANTS
APPLICATIONS:
Applications must be -
sent to the correct address specified at the bottom of each position, on or before the closing date;
submitted on the new Application for Employment Form (Z.83), obtainable at www.gov.za;
accompanied by a comprehensive CV, citing the start and end date (dd/mm/yr) of each employment period to be
considered, including the details of at least two contactable employment references (as recent as possible);
shortlisted candidates will be required to submit a copy of their ID document, a valid driver’s license (if specified as a
job requirement), as well as the relevant highest educational qualifications, on or before the day of the interview.
Applicants who possess (a) foreign qualification(s), must also submit the evaluated results of such qualifications, as
received from the South African Qualifications Authority (SAQA); and
limited to 2.5MB in size, if emailed. Should an automated acknowledgement of receipt not be received when an application
is emailed, this could mean that the application did not reach the Department due to the size of the attachments. Should
this occur, kindly resend the application in 2 / 3 parts, splitting the attachments accordingly.
SELECTION:
Shortlisted Candidates will be subjected to an interview and technical assessment(s) (which assesses the Candidates’
demonstrated professional and technical competency against the job requirements and duties).
Candidates potentially considered suitable after the interview and technical test(s), will be subjected to employment
suitability checks (credit, criminal, citizenship, employment references and qualification verifications).
SALARY LEVEL : A basic salary of R 321 543 to R378 765 per annum (Level 8). In addition, a range of competitive
benefits are offered.
PROVINCE : Eastern Cape – (2 Posts):
CENTRE : Local Office: Humansdorp (1 Post)
REF NO : HRMC 32/22/1a
CENTRE : Local Office: Aliwal North (1 Post)
REF NO : HRMC 32/22/1b
DUTIES : The successful candidate will be responsible for, amongst others, the following specific tasks:
Monitor and supervise the effective processing of enabling documents in the local office. Ensure the
security integrity of the National Population Register in the local office. Ensure implementation of
Civic Services Policies, Strategies and Plans. Ensure that civic service operations in the local
office meet the needs of clients in line with the departmental service standards. Collate, interpret
and supervise statistical information on service standards, throughout times, bottlenecks, volumes
and error rates. Provide expert advice and guidance to local office on civic services
operational issues and matters. Serve as a project leader within the local office for civic services to
ensure effective project management implementation. Ensure effective and efficient management
of queues in the office. Render services in Mobile Units where and when required. Supervise and
enforce the implementation of Standard Operating Procedures (SOPs) within local office that
adhere to the set requirements. Monitor service delivery and assist staff where service levels are
not being met. Conduct quality assurance to ensure quality of service delivery. Manage
records/documentation according to DHA document management prescripts. Coach and guide staff
on compliance to all relevant regulatory, internal and external compliance requirements. Report all
risks according to required format. Keep abreast with departmental policy prescripts. Asses the
working environment and report all Occupational Health and Safety issues to management.
Supervise the performance of the staff members. Facilitate and direct staff in all Human Resources
administration requirements within the local office. Ensure adherence to Batho Pele principles in
order to improve service delivery within the office. Provide on the job training and mentoring to all
staff relating to the effective operation of their daily functions. Act as change agent for
all processes, systems or practices. Ensure that all team members have the tools of trade,
templates and relevant equipment to deliver on service requirements.
SALARY LEVEL : A basic salary of R 261 372 to R307 890 per annum (Level 7). In addition, a range of competitive
benefits are offered.
DUTIES : The successful candidate will be responsible for, amongst others, the following specific tasks:
Monitor and supervise the effective processing of enabling documents in the local office. Ensure the
security integrity of the National Population Register in the local office. Ensure implementation of
Civic Services Policies, Strategies and Plans. Ensure that civic service operations in the local
office meet the needs of clients in line with the departmental service standards. Collate, interpret
and supervise statistical information on service standards, throughout times, bottlenecks, volumes
and error rates. Provide expert advice and guidance to local office on civic services
operational issues and matters. Serve as a project leader within the local office for civic services to
ensure effective project management implementation. Ensure effective and efficient management
of queues in the office. Render services in Mobile Units where and when required. Supervise and
enforce the implementation of Standard Operating Procedures (SOPs) within local office that
adhere to the set requirements. Monitor service delivery and assist staff where service levels are
not being met. Conduct quality assurance to ensure quality of service delivery. Manage
records/documentation according to DHA document management prescripts. Coach and guide staff
on compliance to all relevant regulatory, internal and external compliance requirements. Report all
risks according to required format. Keep abreast with departmental policy prescripts. Asses the
working environment and report all Occupational Health and Safety issues to management.
Supervise the performance of the staff members. Facilitate and direct staff in all Human Resources
administration requirements within the local office. Ensure adherence to Batho Pele principles in
order to improve service delivery within the office. Provide on the job training and mentoring to all
staff relating to the effective operation of their daily functions. Act as change agent for
all processes, systems or practices. Ensure that all team members have the tools of trade,
templates and relevant equipment to deliver on service requirements.
APPLICATIONS : Quoting the relevant reference number, direct your comprehensive CV, citing the start and end
date (dd/mm/yr) of each employment period to be considered, together with an Application for
Employment Form (New Z.83), obtainable from any Public Service department or at
www.gov.za, by the closing date to:-