Six Sigma Exam

What is SIX SIGMA?
 It is a business philosophy focused on reducing variability.

 It is a philosophy focused on the elimination of waste.
 It is a methodology focused on order and cleanliness in work areas.
 None of the above.
In which industry does SIX SIGMA originate *
 General Electric.
 Motorola.
 Quaker State.
 Texas instruments.
Why is it called SIX SIGMA? *
 It takes the name from the number 6, which is the maximum sigma level that we can find
within the processes.
 It is called SIX SIGMA because of the 6 different phases in which it is based.
 It is called SIX SIGMA because it indicates how frequently defects are expected to occur
within a process.
 It takes the name SIX SIGMA since it demonstrates quality levels of 99.9997%
What is a SIGMA level? *

 It is the number of defective parts per million opportunities.
 A sigma quality level indicates how frequently defects are expected to occur.
 It is the percentage of process performance.
What does the letter "O" represent for the calculation of SIX SIGMA? *
 Number of units processed.

 Number of defects per unit.
 Percentage of defects.
 Performance.
What is a CTC? *
 Critical to the organization

 Critical for quality
 Critical to the customer
 Critical for cost
What is DMAIC? *
 It is an acronym for the steps of the methodology: Define, Measure, Analyze, Improve and
Control.
What Standard is the DMAIC based on? *
 ISO 9001
 ISO:14000
 IATF:16949
 ISO:13053
With what tool does SIX SIGMA complement the pillars of teamwork and customer
orientation? *
 KAIZEN
 LEAN MANUFACTURING
 LEAN LOGISTICS
 ISHIKAWA'S DIAGRAM
What is VOICE OF CUSTOMER (VOC)? *
 It is obtaining a list with the needs of neutral consumers, employees or potential clients.
 It is a high-level process mapping with a macro scope.
 It is the identification of the critical elements of the process.
 It is a scheme that allows us to see at macro levels the structure of our processes.
What do the acronym SIPOC mean? *
 Suppliers Investors Process Outputs Collaborators

 Suppliers Inputs Process Outputs Collaborators
 Suppliers Investors Process Outputs Customers
 Suppliers Inputs Process Outputs Customers
What is the name of the tool that answers the questions Who, What, Where, Why, When,
How, How Much? *
 Ishikawa's diagram
 Pareto chart
 5W 2H
 VOC
What is OEE? *
 They are the requirements that the client defines as critical for the quality of the product or
service.
 It is a world-class indicator expressed as a percentage, which is used to measure the
efficiency of equipment.
In the production process, the following data were identified: Worked Time = 80 h,
Planned Time = 120 h, Number of Produced Units = 3650, Number of Planned Units =
4100, Number of OK Produced Units = 3120, Number of Total Produced Units = 3650.
The result returns an OEE value of type: *
 Unacceptable
 Regular
 Acceptable
 Good
 Excellent
What is a Histogram? *
 It is a graphic representation, in the form of bars, of the frequency distribution of a set of

data in which 3 properties are observed.
 It is an indicator for the identification and prioritization of risks.
 A tool to plan and schedule tasks over a period of time
What is the type of bimodal distribution? *
 Symmetrical data arranged around the center.

 The data is concentrated on the upper or lower values.
 Histogram with two peaks.
What is the standard deviation? *
 Symmetrical data arranged around the center.

 The data is concentrated on the upper or lower values.
 The standard deviation is the most common measure of dispersion, indicating how dispersed
the data is from the mean. ... The symbol σ (sigma) is frequently used to represent the
standard deviation of a population, while s is used to represent the standard deviation of a
sample.
What is in VSM? *
 It is a visual tool that helps document all the activities required from receiving a client's
request to meeting their requirements.
 It is the set of activities (with and without value contribution) necessary to obtain a certain
product or service.
 Philosophy of managing a company's operations based on the elimination of waste and
increasing the efficiency of the value chain through continuous improvement.
What is done in the Product Family stage? *
 The implementation program is developed, with objectives, responsible parties, dates and
reviews, executed and monitored.
 The current state is mapped showing information and material flows.
 The future state of the process was designed and the future state of the flow of materials and
information was mapped.
 The product or family of products to be mapped is identified through a PQ or PR analysis.
What is PQ? *
 It is product quantity analysis, used to identify product families by examining their volume.
 It is the analysis of the product path, it helps to identify product families with similar steps
or processes.
What is PR? *
 It is the analysis of the product path, it helps to identify product families with similar steps
or processes.
 It is product quantity analysis, used to identify product families by examining their volume.
This is current state input data (Select 5) *
 Demand
 Workdays
 Net time available per day
 Cycle time
 Vacation time
 Change time
 Machine availability.
 Waste
They are those activities for which the end customer is willing to pay, and they are done
right the first time. *
 Value added
 Waste
 Value not added but required
 Value chain
They are those activities that are generally required by the process to guarantee quality. *
 Value added
 Waste
 Value chain
They are those activities that do not add value, take up time and resources and the client
is not willing to pay. *
 Value added
 Waste
 Value chain
What is the Value Chain? *
 It is the set of activities (with and without value contribution) necessary to obtain a certain
product or service.
 They are those activities that are generally required by the process to guarantee quality.
 It is a visual tool that helps document all the activities required from receiving a client's
request to meeting their requirements.
It is the waste due to movements... *
 Application of means or resources above what is necessary to carry out a process.

 Movement of materials that does not add value to the product.
 Any personnel movement that does not add value to the product.
It is waste over inventory... *

 Excessive accumulation of raw materials, materials, products and information that is not
required by the process.
 Work that has a quality lower than that requested by the client, both internal and external.
It is the waste of transportation... *
 Movement of materials that does not add value to the product.

 Any personnel movement that does not add value to the product.
What is Cycle Time? *
 It is the time that is affected by the efficiency of the processes.

 It is the time that passes from when a process begins to transform the product until the end of
the process.
 It is the time taken from the beginning of a process or operation until its completion.
What is Lead Time? *
 It is the time that passes from when a process begins to transform the product until the end of
the process.
 It is the time taken from the beginning of a process or operation until its completion.
 It is the time that is affected by the efficiency of the processes.

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What is SIX SIGMA?

 It is a business philosophy focused on reducing variability.

In which industry does SIX SIGMA originate *

Why is it called SIX SIGMA? *

What is a SIGMA level? *

 It is a business philosophy focused on reducing variability.

 Number of units processed.

 Critical to the organization

What Standard is the DMAIC based on? *

What is VOICE OF CUSTOMER (VOC)? *

What do the acronym SIPOC mean? *

 Suppliers Investors Process Outputs Collaborators

 It is a graphic representation, in the form of bars, of the frequency distribution of a set of

What is the type of bimodal distribution? *

 Symmetrical data arranged around the center.

What is the standard deviation? *

 Symmetrical data arranged around the center.

What is done in the Product Family stage? *

This is current state input data (Select 5) *

What is the Value Chain? *

It is the waste due to movements... *

 Application of means or resources above what is necessary to carry out a process.

It is waste over inventory... *

 Application of means or resources above what is necessary to carry out a process.

It is the waste of transportation... *

 Movement of materials that does not add value to the product.

What is Cycle Time? *

 It is the time that is affected by the efficiency of the processes.

What is Lead Time? *

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