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BRiCare Privacy Statement

The document discusses a remote monitoring service called BRiCare that is provided by Bio-Rad. BRiCare allows for remote support of Bio-Rad products to enable continuous laboratory testing services. It collects minimal necessary personal data and does not intentionally store patient medical information. Remote support sessions through BRiCare are performed securely by authorized personnel only.

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27 views1 page

BRiCare Privacy Statement

The document discusses a remote monitoring service called BRiCare that is provided by Bio-Rad. BRiCare allows for remote support of Bio-Rad products to enable continuous laboratory testing services. It collects minimal necessary personal data and does not intentionally store patient medical information. Remote support sessions through BRiCare are performed securely by authorized personnel only.

Uploaded by

taek
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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Remote Monitoring Services

BRiCare
BRiCare Privacy Statement December 2018

At Bio-Rad, we respect the privacy of our customers who use our products, and the privacy of the consumers (such as patients)
served by our customers.
The General Data Protection Regulation (GDPR), (EU) 2016/679, is a European regulation on data protection and privacy. The
Health Insurance Portability and Accountability Act of 1996 (HIPAA) specifies requirements for patient privacy and electronic data
security in the United States. Many other countries in all regions of the world have passed laws aimed at protecting the privacy of
its citizens. Bio-Rad has both GDPR and HIPAA compliance programs as part of our overall global approach to meeting the data
privacy and information security requirements of our customers. This statement addresses topics that are specifically relevant to
BRiCare and personal data protection in accordance with GDPR, HIPAA, other global privacy requirements and Bio-Rad company
policies.
The main purpose of the BRiCare software is to provide our customers with fast, efficient and effective remote support to enable
our customers to provide reliable and continuous services, such as laboratory testing, to their consumers.

Personal Data
BRiCare collects the minimum personal data necessary to support Bio-Rad products. BRiCare users are Bio-Rad employees,
or employees of authorized distributors of Bio-Rad products. BRiCare cannot be accessed by Bio-Rad customers or the general
public.
Bio-Rad customers may include healthcare or other organizations or corporations. Individuals are not generally direct Bio-Rad
customers.
BRiCare does not intentionally receive or store any patient confidential medical information (CMI) or any other personal data and
we ask our customers not to provide such data, or to provide such data in an anonymized form if absolutely necessary. Any such
data that is unintentionally received is deleted
Authorized BRiCare users (Bio-Rad and distributor support personnel) may perform a remote session using BRiCare in the course
of Bio-Rad providing technical, repair, trouble-shooting, warranty or other support services (“Services”) to certain Bio-Rad pro-
ducts. We ask our customer to hide CMI prior to scheduling any such remote sessions. During a remote session, the BRiCare
user may be exposed to Customer CMI if the Customer has not hidden such data. However, the BRiCare user will not utilize such
data during a remote session, and any such data is not stored in any way. Authorization to perform remote sessions is limited to
specific designated users for each customer instrument/system.

Data Protection and Security


To ensure the privacy of both our customers and those they serve, the BRiCare application uses numerous measures to ensure
the highest level of security and privacy. Details are provided in BRiCare security statements.
EU-IM-1-12/18E

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