TAF C709 C717 - SPM

OPERATOR’S
MANUAL
Model C709 and C717

Heat Treatment
Soft Serve Freezers
Original Operating Instructions
062080-M 2/4/05 (Original Publication)

(Updated 7/28/2020)
Complete this page for quick reference when service is required:
Taylor distributor: __________________________________________________________
Address: _________________________________________________________________
Phone: __________________________________________________________________
Service: _________________________________________________________________
Parts: ___________________________________________________________________
Date of installation: _________________________________________________________
Information found on the data label:
Model Number: ____________________________________________________________
Serial Number: ____________________________________________________________
Electrical Specs: Voltage__________________ Cycle__________
Phase__________________________________
Maximum Fuse Size: ______________________________________________________ A
Minimum Wire Ampacity: ___________________________________________________ A
Note: Continuing research results in steady improvements; therefore, information in this manual is subject to change
without notice.
Note: Only instructions originating from the factory or its authorized translation representative(s) are considered to be
the original set of instructions.
© February 2005, Taylor Company

062080-M
Any unauthorized reproduction, disclosure, or distribution of copies by any person of any portion of this work may be
a violation of copyright law of the United States of America and other countries, could result in the awarding of
statutory damages of up to $250,000 (17 USC 504) for infringement, and may result in further civil and criminal
penalties. All rights reserved.
Taylor Company
750 N. Blackhawk Blvd.
Rockton, IL 61072
Table of Contents
Section 1: To the Installer
Installer Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
Air-Cooled Machines. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
Water Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
Electrical Connections. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
Beater Rotation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
Refrigerant . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
Section 2: To the Operator
Compressor Warranty Disclaimer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
Section 3: Safety
Section 4: Parts
Model C709. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
Model C709 Single-Spout Door and Beater Assembly . . . . . . . . . . . . . . . . . . . . . . . . . 4-2
Model C717. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3
Model C717 Three-Spout Door and Beater Assembly . . . . . . . . . . . . . . . . . . . . . . . . . 4-5
Feed Tube Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-6
Accessories. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-7
Brushes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-8
Section 5: User Interface
Symbol Definitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2
Operating Screen Descriptions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3
Freezer Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-6
Manager's Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-8
Faults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-12
System Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-15
062080-M i
Table of Contents
Section 6: Operating Procedures
Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1
Freezer Door Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2
Model C709 Freezer Door Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2
Model C717 Freezer Door Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-4
Feed Tube Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-6
Sanitizing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-7
Priming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-8
Daily Closing Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-9
Daily Opening Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-10
Manual Brush-Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-11
Draining Product from the Freezing Cylinder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-11
Rinsing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-12
Hopper Cleaning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-12
Disassembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-12
Brush-Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-13
Section 7: Operator’s Checklist
During Brush-Cleaning and Sanitizing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-1
Troubleshooting Bacterial Count . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-1
Regular Maintenance Checks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-1
Winter Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-2
Section 8: Troubleshooting Guide
Section 9: Parts Replacement Schedule
Section 10: Limited Warranty on Equipment
Section 11: Limited Warranty on Parts
ii 062080-M
Section 1 To the Installer
The following information has been included in the before uncrating the machine. Make sure all possible
manual as safety and regulatory guidelines. For complete hazards to the user or equipment have been addressed.
installation instructions, see the installation checklist. For Indoor Use Only: This machine is designed to
operate indoors, under normal ambient temperatures of
Installer Safety 70°F to 75°F (21°C to 24°C). The freezer has
successfully performed in high ambient temperatures of 1
104°F (40°C) at reduced capacities.
IMPORTANT! In all areas of the world,
machines should be installed in accordance with existing
local codes. Please contact your local authorities if you WARNING! This machine must NOT be
have any questions. installed in an area where a water jet or hose can be
Care should be taken to ensure that all basic safety used. NEVER use a water jet or hose to rinse or clean
practices are followed during the installation and the machine. Failure to follow this instruction may result
servicing activities related to the installation and service in electrocution.
of Taylor® machines.
• Only Taylor service personnel should perform
installation, maintenance, and repairs on Taylor WARNING! Only install this machine in a
machines. location where its use and maintenance is restricted to
• Authorized service personnel should consult trained personnel. Failure to comply may result in
OSHA Standard 29CFRI910.147 or the personal injury.
applicable code of the local area for the industry
standards on lockout/tagout procedures before
beginning any installation or repairs.
• Authorized service personnel must ensure that
the proper personal protective equipment (PPE) CAUTION! This machine must be installed on
is available and worn when required during a level surface to avoid the hazard of tipping. Extreme
installation and service. care should be taken in moving this machine for any
• Authorized service personnel must remove all reason. Two or more persons are required to safely move
metal jewelry, rings, and watches before this machine. Failure to comply may result in personal
working on electrical equipment. injury or damage to the machine.
The authorized installer should inspect the machine and
promptly report any damage to the local authorized
DANGER! The main power supply(s) to the Taylor distributor.
machine must be disconnected prior to performing any This machine is made using USA sizes of hardware. All
installation, maintenance, or repairs. Failure to follow this metric conversions are approximate and vary in size.
instruction may result in personal injury or death from
electrical shock or hazardous moving parts, as well as
poor performance or damage to the machine.
WARNING! This machine has many sharp

edges that can cause severe injuries.
Site Preparation
Review the area where the machine will be installed
To the Installer Models C709 & C717 1-1

TO THE INSTALLER
Air-Cooled Machines Electrical Connections

Do not obstruct air intake and discharge openings:
• C709—A minimum of 6 in. (152 mm) airspace is
required on both sides and 0 in. (0 mm) on the rear. IMPORTANT! In the United States, this
• C717—A minimum of 3 in. (76 mm) airspace is machine is intended to be installed in accordance with
required around all sides. Install the deflector the National Electrical Code (NEC), ANSI/NFPA 701987.
provided to prevent recirculation of warm air. The purpose of the NEC code is the practical
1 This space allows for adequate airflow across the safeguarding of persons and property from hazards
condenser. Failure to allow adequate clearance can arising from the use of electricity. This code contains
reduce the refrigeration capacity of the freezer and provisions considered necessary for safety.
possibly cause permanent damage to the compressor. In all other areas of the world, the machine should be
installed in accordance with the existing local codes.
Water Connections Please contact your local authorities if you have any
(Water-Cooled Machines Only) questions.
An adequate cold water supply must be provided with a Each machine requires one power supply for each data
hand shutoff valve. On the underside rear of the base label on the machine. Check the data label(s) on the
pan, two 3/8 in. Iron Pipe Size (IPS) water connections machine for branch circuit overcurrent protection or fuse,
for inlet and outlet have been provided for easy hookup. circuit ampacity, and other electrical specifications.
Permanently connect the machine using 1/2 in. (12.7 See the wiring diagram provided inside the electrical box
mm) inside diameter water lines. (Flexible lines are for proper power connections.
recommended, if local codes permit.) Depending on local
water conditions, it may be advisable to install a water
strainer to prevent foreign substances from clogging the FOLLOW YOUR LOCAL ELECTRICAL CODES.
automatic water valve. There will be only one water in
and one water out connection. Do not install a hand
shutoff valve on the water out line! Water should always
flow in this order: first, through the automatic water valve;
second, through the condenser; and third, through the WARNING! This machine must be properly
outlet fitting to an open trap drain. grounded. Failure to do so can result in severe personal
injury from electrical shock.
IMPORTANT! A backflow prevention device is

required on the incoming water connection side. Please
IMPORTANT! An equipotential grounding lug is
see the applicable national, state, and local codes for
provided with this machine. Some countries require the
determining the proper configuration. Water pressure to
grounding lug to be properly attached to the rear of the
the unit must not exceed 150 psi (1034 kPa).
frame by the authorized installer. The installation location
is marked by the equipotential bonding symbol (5021 of
IEC 60417-1) on both the removable panel and the
machine's frame.
1-2 Models C709 & C717 To the Installer

TO THE INSTALLER
Refrigerant
IMPORTANT!
CAUTION! This machine contains fluorinated
• Stationary machines that are not equipped with greenhouse gases (F-Gas) to provide refrigeration using
a power cord and a plug or another device to a hermetically sealed circuit or within foam insulation.
disconnect the machine from the power source This machine’s type of gas, quantity, Global Warming
must have an all-pole disconnecting device with
a contact gap of at least 0.125 in.
Potential (GWP), and CO2 tonnes equivalent information 1
is recorded on the machine’s data label. The refrigerant
(3 mm) in the external installation.
used is generally considered nontoxic and
• Machines that are permanently connected to
nonflammable. However any gas under pressure is
fixed wiring and for which leakage currents may
potentially hazardous and must be handled with caution.
exceed 10 mA, particularly when disconnected
or not used for long periods, or during initial NEVER fill any refrigerant cylinder completely with liquid.
installation, shall have protective devices to Filling the cylinder to approximately 80% will allow for
protect against the leakage of current, such as a normal expansion.
GFI, installed by authorized personnel to local
codes.
• Supply cords used with this machine shall be CAUTION! Use only approved refrigerant
oil-resistant, sheathed flexible cable not lighter listed on the machine's data label or authorized through a
than ordinary polychloroprene or other manufacturer's technical bulletin. The use of any other
equivalent synthetic elastomer-sheathed cord refrigerant may expose users and operators to
(code designation 60245 IEC 57) installed with unexpected safety hazards.
the proper cord anchorage to relieve conductors
from strain, including twisting, at the terminals
and protect the insulation of the conductors from
WARNING! Refrigerant liquid sprayed onto the
abrasion.
skin may cause serious damage to tissue. Keep eyes
If the supply cord is damaged, it must be replaced by a and skin protected. If refrigerant burns should occur,
Taylor service technician to prevent a hazard. flush the area immediately with cold water. If burns are
severe, apply ice packs and contact a physician
Beater Rotation immediately.
NOTICE! Beater rotation must be clockwise as NOTICE! Taylor reminds technicians to be

viewed looking into the freezing cylinder. aware of and in compliance with local government laws
To correct the rotation on a three-phase machine, regarding refrigerant recovery, recycling, and reclaiming
interchange any two incoming power supply lines at the systems. For information regarding applicable local laws,
freezer main terminal block only. To correct rotation on a please contact your local authorized Taylor distributor.
single-phase machine, exchange leads inside the beater
motor. (Follow the diagram printed on the motor.)
Electrical connections are made directly to the terminal IMPORTANT! Refrigerants and their
block provided in the main control box, located behind associated lubricants may be extremely moisture
the service panel. absorbent. When opening a refrigeration system, the
It is recommended that beater rotation adjustment be maximum time the system is open must not exceed 15
performed by an authorized Taylor service technician. minutes. Cap all open tubing to prevent humid air or
water from being absorbed by the oil.
To the Installer Models C709 & C717 1-3

TO THE INSTALLER
1-4 Models C709 & C717 To the Installer

Section 2 To the Operator
Your freezer has been carefully engineered and Note: Constant research results in steady
manufactured to give you dependable operation. When improvements; therefore, information in this manual is
properly operated and cared for, it will produce a subject to change without notice.
consistent, quality product. Like all mechanical products, For additional information regarding applicable local
cleaning and maintenance will be required. A minimum laws, contact the municipal facility and/or local distributor.
amount of care and attention is necessary if the operating
procedures outlined in this manual are followed closely.
IMPORTANT! If the crossed-out wheeled bin
IMPORTANT! This manual should be read

symbol is affixed to this machine, it signifies that this 2
machine is compliant with the EU directives as well as
before operating or performing any maintenance on the other similar end-of-life legislation in effect after August
machine. 13, 2005. Therefore, it must be collected separately after
Your Taylor machine will NOT compensate for and/or its use is completed and cannot be disposed as unsorted
correct any errors made during setup or filling operations. municipal waste.
Thus, the initial assembly, setup, and priming procedures The user is responsible for delivering the machine to the
are of extreme importance. It is strongly recommended appropriate collection facility, as specified by your local
that all personnel responsible for the machine's code.
operation, including assembly and disassembly, go
For additional information regarding applicable local
through these procedures together to be properly trained
disposal laws, please contact the municipal waste facility
and to make sure that all personnel understand their role
and/or local authorized Taylor distributor.
in using and maintaining the machine.
If you require technical assistance, please contact your
local authorized Taylor distributor.
Note: Your Taylor warranty is valid only if the parts are

authorized Taylor parts, purchased from the local
authorized Taylor distributor, and only if all required
service work is provided by a Taylor service technician.
Taylor reserves the right to deny warranty claims on
machines or parts if Taylor-unapproved parts or incorrect
refrigerant were installed in the machine, system
modifications were performed beyond factory
recommendations, or it is determined that the failure was
caused by abuse, misuse, neglect, or failure to follow all
operating instructions. For full details of your Taylor
warranty, see the Limited Warranty section in this
manual.
To the Operator Models C709 & C717 2-1

TO THE OPERATOR
Compressor Warranty Disclaimer For Units Equipped with Taylor's Remote

The refrigeration compressor(s) on this machine are Monitoring System
warranted for the term stated in the Limited Warranty
section in this manual. However, due to the Montreal FCC / IC ID Label Placement:
Protocol and the U.S. Clean Air Act Amendments of • This hardware installation package includes a label
1990, many new refrigerants are being tested and that must be placed on the unit immediately after the
developed, thus seeking their way into the service installation of the IoT hardware device has been
industry. Some of these new refrigerants are being completed.
advertised as drop-in replacements for numerous • The label indicates the FCC ID and Industry Canada
applications. It should be noted that in the event of ID for the wireless communication device. The label
ordinary service to this machine's refrigeration system,
2 only the refrigerant specified on the affixed data label
must be placed on the outside surface of the
machine, in a manner that is visible and
should be used. The unauthorized use of alternate unobstructed.
refrigerants will void your Taylor compressor warranty. It • It is recommended that this label be placed directly
is the machine owner's responsibility to make this fact adjacent to the product nameplate of this device.
known to any technician he/she employs.
FCC Compliance Statement:
It should also be noted that Taylor does not warrant the • This equipment has been tested and found to comply
refrigerant used in its machine. For example, if the with the limits for a Class A digital device, pursuant to
refrigerant is lost during the course of ordinary service to part 15 of the FCC Rules.
this machine, Taylor has no obligation to either supply or • These limits are designed to provide reasonable
provide its replacement either at billable or unbillable protection against harmful interference when the
terms. Taylor does have the obligation to recommend a equipment is operated in a commercial environment.
suitable replacement if the original refrigerant is banned, • This equipment generates, uses, and can radiate
obsoleted, or no longer available during the 5-year radio frequency energy, and if not installed and used
warranty of the compressor. in accordance with the instruction manual, may
Taylor will continue to monitor the industry and test new cause harmful interference to radio communications.
alternates as they are being developed. Should a new • Operation of this equipment in a residential area is
alternate prove, through our testing, that it would be likely to cause harmful interference, in which case
accepted as a drop-in replacement, then the above the user will be required to correct the interference at
disclaimer would become null and void. To find out the his own expense.
current status of an alternate refrigerant as it relates to
Industry Canada Statement:
your compressor warranty, call the local Taylor distributor
• This device complies with Industry Canada license-
or the Taylor factory. Be prepared to provide the
exempt RSS standard(s).
model/serial number of the machine in question.
• Operation is subject to the following two conditions:
a. This device may not cause interference.
b. This device must accept any interference,
including interference that may cause undesired
operation of this device.
2-2 Models C709 & C717 To the Operator

Section 3 Safety
We at Taylor Company are concerned about the safety of than specified on the machine's data label.
the operator when he or she comes in contact with the • All repairs should be performed by an
freezer and its parts. Taylor has gone to extreme efforts authorized Taylor service technician.
to design and manufacture built-in safety features to • The main power supplies to the machine must
protect both the operator and service technician. As an be disconnected prior to performing installation,
example, warning labels have been attached to the repairs, or maintenance.
freezer to further point out safety precautions to the • For Cord-Connected Machines: Only
operator. authorized Taylor service technicians or
licensed electricians may install a plug or
replacement cord on the machine.
DANGER! Failure to adhere to the following • Machines that are permanently connected to
safety precautions may result in severe personal injury or fixed wiring and for which leakage currents may
death. Failure to comply with these warnings may also exceed 10 mA, particularly when disconnected
or not used for long periods, or during initial
3
damage the machine and/or its components. Such
damage may require component replacement and installation, shall have protective devices to
service repair expenses. protect against the leakage of current, such as a
GFI, installed by the authorized personnel to
local codes.
• Stationary machines that are not equipped with
NOTICE! DO NOT operate this machine a power cord and a plug or another device to
without reading this entire manual first. Failure to follow disconnect the appliance from the power source
all of these operating instructions may result in damage must have an all-pole disconnecting device with
to the machine, poor performance, health hazards, or a contact gap of at least 0.125 in. (3 mm) in the
personal injury. external installation.
• Supply cords used with this machine shall be
oil-resistant, sheathed flexible cable not lighter
IMPORTANT! This machine is to be used only than ordinary polychloroprene or other
by trained personnel. It is not intended for use, cleaning, equivalent synthetic elastomer-sheathed cord
or maintenance by children or people with reduced (code designation 60245 IEC 57) installed with
physical, sensory, or mental capabilities or lack of the proper cord anchorage to relieve conductors
experience and knowledge, unless given supervision or from strain, including twisting, at the terminals
instruction concerning the use of the machine by a and protect the insulation of the conductors from
person responsible for their safety. Children should be abrasion.
supervised to ensure that they do not play with the • If the supply cord is damaged, it must be
machine. replaced by a Taylor service technician to avoid
a hazard.
• Secure supply cord ground lead to machine in a
WARNING! DO NOT install the machines in location where if the cord is pulled the main
an area where a water jet could be used. Failure to follow power leads become taut before the ground
this instruction may result in serious electrical shock. lead can break loose.
Failure to follow these instructions may result in
electrocution. Contact your local authorized Taylor
distributor for service.
WARNING! Avoid injury.
• DO NOT operate the machine unless it is
properly grounded.
• DO NOT operate the machine with fuses larger
Safety Models C709 & C717 3-1
SAFETY
WARNING! Avoid injury. CAUTION! This machine is designed to

• DO NOT allow untrained personnel to operate maintain product temperature under 41°F (5°C). Any
this machine. product being added to this machine must be below 41°F
• DO NOT put objects or fingers in the door spout. (5°C). Failure to follow this instruction may result in
• DO NOT operate the machine unless all service health hazards and poor machine performance.
panels and access doors are fastened with Do not run the machine without product. Failure to follow
screws. this instruction can result in damage to the machine.
• DO NOT remove the machine door or beater Do not obstruct air intake and discharge openings:
assembly unless the control switches are in the
• C709—A minimum of 6 in. (152 mm) airspace is
OFF position.
required on both sides and 0 in. on the rear.
Failure to follow these instructions may result in severe • C717—A minimum of 3 in. (76 mm) airspace is
personal injury from hazardous moving parts. required around all sides. Install the deflector
3 provided to prevent recirculation of warm air.
For Indoor Use Only: This machine is designed to
WARNING! This machine has many sharp operate indoors, under normal ambient temperatures of
edges that can cause severe injuries. 70°F to 75°F (21°C to 24°C). The freezer has
Examples: successfully performed in high ambient temperatures of
• Scraper blades 104° (40°C) at reduced capacities.
• Condenser fins Noise Level: Airborne noise emission does not exceed
• Cup/cone dispenser (if applicable) 78 dB(A) when measured at a distance of 39 in. (1.0 m)
from the surface of the machine and at a height of 62 in.
(1.6 m) from the floor.
IMPORTANT! Access to the service area of
the machine must be restricted to persons having
knowledge and practical experience with the machine, in
particular as far as safety and hygiene are concerned.
CAUTION! This machine must be placed on a

level surface. Extreme care should be taken when
moving for any reason. Two or more persons are
required to safely move this machine. Failure to comply
may result in personal injury or damage to the machine.
NOTICE! Cleaning and sanitizing schedules

are governed by your federal, state, or local regulatory
agencies and must be followed accordingly. Please refer
to the cleaning section of this manual for the proper
procedure to clean this machine.
Do not run the machine without product. Failure to follow
this instruction can result in damage to the machine.
3-2 Models C709 & C717 Safety

Section 4 Parts
Model C709
4 8
17
6
5
7
3
9
4
11
13
2
16 10
12 9
14
15
Figure 4-1
Item Description Part No. Item Description Part No.
1 Panel-Side-Left 056963-SP1 10 Panel A-Side-Right X57871
2 Pan-Drip 11-5/8 Long 027503 11 Panel A.-Front-Upper X59423
3 Pin-Retaining-Hopper CVR 043934 12 Panel A.-Front-Lower X58955
4 Kit A.-Cover-Hopper X65368 13 Stud-Nose Cone 055987
5 Blade A.-Agitator X56591 14 Shelf-Tray-Drip 056076
6 Tube A.-Feed-Outer-HT X34641 15 Tray-Drip 056858
7 Panel-Rear 056077-SP1 16 Shield-Splash 049203
8 Orifice 022465-100 17 Tube A.-Feed-SC-Inner X32824-2
9 Screw-1/4-20X3/8 RHM-SS 011694
Parts Models C709 & C717 4-1

PARTS
Model C709 Single-Spout Door and Beater Assembly

16
15
1 7 13
14
12
2
3
4 11
10
9
5 6
Figure 4-2
1 Handle A.-Draw-Welded X56246 9 Pin-Handle-SS 055819
2 O-ring-1/4 OD X .070W 50 015872 10 Gasket-Door HT 4”-DBL 048926
3 Screw-Adjustment-5/16-24 056332 11 Baffle-Threadless Molded 087708
4 Nut-Stud Black 3.250” 058765 12 Bearing-Front 088811
5 Nut-Stud Black 2.563“ 058764 13 Beater A.-3.4 qt. Helicore X31761
6 Door A. X87683-1 14 Blade-Scraper-Plastic 035174
7 Valve A.-Draw X55820 15 Shaft-Beater 056078
8 O-ring-Draw Valve-S.S. 014402 16 Seal-Drive Shaft 032560
4-2 Models C709 & C717 Parts

PARTS
Model C717
3
1
4
9 2 6
25
7
26
8
10
9
4
11
12
14
13
24
23 15
21 17 16
18
20
22
19
Figure 4-3

PARTS
Model C717 Exploded View Parts Identification
1 Cover-Hopper 053809-1 14 Panel A.-Filter-Louvered X59928
2 Blade A.-Agitator X56591 15 Caster-4” SWV 3/4-10 Stem 044106
3 Orifice 022465-100 16 Screw-1/4-20 X 3/8 RHM-SS 011694
4 Tube A.-Feed-SC-Inner-3/16 X32824-3 17 Panel-Corner-Front R. 063087
5 Tube A.-Feed-Outer-HT X34641 18 Caster-4” SWV 3/4-10 Stem w/ 046437

Brake
6 O-ring-.643 OD X .077 W 018572
19 Deflector-Blower 059929
7 Panel-Rear 059917
20 Shield-Splash-Wire-19-3/4 L 033813
8 Panel-Side-Right 059907
21 Panel A.-Front Lower X59854-SER
9 Pan-Drip 12.5 059736
22 Tray-Drip-19-5/8 L X 4-7/8 033812
10 Panel A.-Front (Middle) X63879
23 Pan-Drip 19-1/2 Long 035034
11 Stud-Nose Cone 055987
4 12 Panel A.-Front (Upper) X59836

24 Panel-Corner-Front-Left 063088
25 Panel-Side-Left 059906
13 Filter-Air-Poly-FLO 052779-11
26 Pin-Retaining-Hopper CVR 043934

PARTS
Model C717 Three-Spout Door and Beater Assembly

17
16
2
4
14
3
15
13
11
18
10 4
1 9
12
5
7
6
7 5
8
Figure 4-4
1 Door A. X88684-1 10 Gasket-Door HT 4"-Double 048926
2 Handle A.-Draw-Welded X56421-1 11 Nut-Stud Black 3.250 Long 058765
3 O-ring-1/4 OD X .070W 50 015872 12 Nut-Stud Black 2.563 Long 058764
4 Screw-Adjustment-5/16-24 056332 13 Bearing-Front 088811
5 Valve A.-Draw-L&R X59888 14 Beater A.-3.4 qt.-Helicore X31761
6 Valve A.-Draw-Center X59890 15 Blade-Scraper-Plastic 035174
7 O-ring-7/8 OD X .103W 014402 16 Shaft-Beater 032564
8 Seal-Draw Valve 034698 17 Seal-Drive Shaft 032560
9 Pin-Handle-Twin 059894 18 Baffle-Threadless Molded 087708

PARTS
Feed Tube Assembly
2 1
1a
Figure 4-5
1 Air Orifice 022465-100 3 O-ring - 291 ID x .080 W 018550
1a O-ring 016137 4 Tube A.-Feed-Outer-HT X34641
2 Tube A.-Feed-SC-Inner (C709) X32824-2 5 O-ring- .643 OD x .077 W 018572
Tube A.-Feed-SC-Inner (C717) X32824-3

PARTS
Accessories
1
HP 4
Apply the appropriate
Taylor approved food safe lubricant.
Figure 4-6
1 Pail-10 qt. 013163 *4 Sanitizer-Stera Sheen 055492
2 Tool-O-ring Removal 048260-WHT Kit A.-Tune-Up (C709) X49463-92

*5
3 Lubricant-Taylor Hi-Perf 048232 Kit A.-Tune-Up (C717) X49463-79
*Not Shown.

PARTS
Brushes
1
5
2
4
Figure 4-7
1 Brush-Rear BRG 1” D X 2” L 013071 4 Brush-Mix Pump Body 3” X 7” 023316
2 Brush-Double Ended 013072 5 Brush-End-Door-Spout-SS 039719
3 Brush-Draw Valve 1”OD X 2 013073

Section 5 User Interface
User Interface
C709 C717 3 2 3
3 4
2
6 6
4 4
5
5
11
10 9 8 7 11
10 9 8 7 6 5 1
5
1
Figure 5-1
Item Description
1 Power Switch
2 Liquid Crystal Display (LCD)
3 Keypads
4 Mix Out Indicator
5 Standby Key
6 Mix Low Indicator
7 Select Key
8 Service Menu Key
9 Brush-Clean Counter
10 Arrow Keys
11 Topping Heater Key
User Interface Models C709 & C717 5-1

USER INTERFACE
Symbol Definitions Fluorescent Display

To better communicate in the international arena, The fluorescent display is located on the front control
symbols have replaced words on many of our operator panel. During normal operation, the display is blank. The
switches, function, and fault indicators. Your Taylor display is used to show menu options and notify the
equipment is designed with these international symbols. operator if a fault is detected. On international models,
The following chart identifies the symbol definitions. the display indicates the temperature of the mix in the
hopper.
= Select Indicator Lights

Mix Low—When the Mix Low key is illuminated, the
= Up Arrow
mix hopper has a low supply of mix and should be refilled
as soon as possible.
= Down Arrow
Mix Out—When the Mix Out key is illuminated, the
mix hopper is almost completely exhausted and has an
= Auto insufficient supply of mix to operate the freezer. At this
time, the Auto mode is locked out and the freezer is
placed in the Standby mode. To initiate the refrigeration
= Heat Cycle system, add mix to the mix hopper and press the Auto
key . The freezer automatically begins operation.
5 = Wash (Model C709) Heat Mode—When the Heat Cycle key is illuminated,
the freezer is in the process of a heat cycle. If enabled,
the Heat Cycle key can be pressed to start a heat cycle.
= Wash (Model C717)
If disabled, the Heat Cycle key is inoperable. By default,
the Heat Cycle key is enabled.
= Mix Low
Brush Clean Counter—When the Brush Clean Counter
display has counted down to 1, the machine must be
disassembled and brush-cleaned within 24 hours.
= Mix Out
Standby Key
The standby feature maintains product temperatures in
= Menu Display both the hopper and the freezing cylinder below
40°F (4.4°C). This feature is useful during long “no sale”
periods to prevent overbeating and product breakdown.
= Standby If enabled, the Standby key can be pressed to place

the machine in the Standby mode. If disabled, the
Standby key is inoperable.
Power Switch Remove the air orifice and turn the inner feed tube so the
When placed in the ON position, the power switch allows pin rests on top of the outer feed tube. When Standby is
control panel operation.
selected, the Standby key illuminates, indicating the
Standby feature has been activated. In the Standby
mode, Wash and Auto functions are automatically
canceled.
5-2 Models C709 & C717 User Interface

USER INTERFACE
Important! Make sure the level of mix in the hopper is Adjustable Draw Handle
below the mix delivery hole in the feed tube. Failure to
These machines feature an adjustable draw handle(s) to
follow this instruction may result in lower product quality
provide the best portion control, giving a better,
when normal operation is resumed.
consistent quality to your product and controlling costs.
To resume normal operation, press the Auto key . The draw handle(s) should be adjusted to provide a flow
When the machine cycles off, the product in the freezing rate of 5 oz. to 7-1/2 oz. (142 g to 213 g) of product by
cylinder will be at serving viscosity. At this time, turn the weight per 10 seconds. To increase the flow rate, turn
inner feed tube so the pin fits into the groove of the outer the screw clockwise. Turning counterclockwise will
feed tube. Install the air orifice. decrease the flow rate.
10354
Wash Key
The Wash key (Model C709 or Model C717)
illuminates when pressed. This indicates beater motor
operation. Standby or Auto modes must be canceled first
to activate the Wash mode.
Auto Key
The Auto key illuminates when pressed. This
indicates that the refrigeration system has been
activated. In the Auto mode, Wash or Standby functions
are automatically canceled. Figure 5-2
5
Note: An indicating light will illuminate and an audible
tone will sound when a mode of operation has been
Operating Screen Descriptions
selected. To cancel any function, press the key again. The fluorescent display in the center of the control panel
The light and the mode of operation will shut off. is normally blank during the daily operation of the
machine. The display is activated when the SEL key or
the Manager's Menu is selected. The display screen also
Reset Mechanism
alerts the operator of specific faults detected by the
The C709 reset button is in the service panel on the left
control.
side of the machine. The C717 reset buttons are in the
rear panel of the machine. Reset button(s) protect the Note: The displays illustrated in this section are those
beater motor(s) from overloading. Should an overload seen on Models C709. Model C717 displays may vary
occur, the reset mechanism will trip. To properly reset the slightly.
freezer, place the power switch in the OFF position.
Press the RESET button firmly. Turn the power switch to Power Up Memory (Initializing)
the ON position. Press the Wash key / and observe The seven-segment display should display “00” during
the freezer's performance. the initializing sequence.
Note: To clear the fault, see page 5-8. When the machine is powered, the control system
initializes to perform a system check. The screen
If the beater motor is turning properly, press the Wash
displays “Initializing.” There are four types of data the
key / to cancel the cycle. Press the Auto key to system checks: Language, System Data, Config Data,
resume normal operation. If the freezer shuts down and Lockout Data.
again, contact your Taylor service technician.

USER INTERFACE
Language Initialization Configuration Data

The UVC platform supports multiple languages by Configuration data is separate from the rest of the data in
keeping specific strings in the battery-backed RAM. After the memory. Configuration data is information entered
power-up or a CPU reset, the strings are tested to see if through operator and service menus. While configuration
they are present and not corrupted. If the strings are data is being checked, the following screen appears.
present and not corrupted, initialization continues.
Otherwise, the operator is prompted to select a
language. While language strings are being checked for Initializing
integrity, the following screen appears. Config Data
Initializing If configuration data is corrupted, all user and service

Language settings are set to defaults. A CONFIG CRC ERR fault is
displayed on the VFD. The system continues to operate
in its previous mode, but with default settings.
Note: If there is a language initialization fault, the
machine forces a language selection prior to the Lockout Data
initializing sequence. The standard menu LEDs should
Lockout data is protected separately from the rest of the
light as if they were in a menu. If a language has been
data in the memory. While the lockout data is being
selected, the machine is powered down, and the
checked, the following screen appears.
machine should not ask for a language unless there is
another language initialization fault. English is the factory
5 default setting. Initializing
Lockout Data
System Data
System data is protected separately from the rest of the
data in memory. System data includes variables that If lockout data is corrupted, all lockout history data is
change frequently, such as the machine’s mode, lockout cleared. A LOCKOUT CRC ERR fault appears.
status, serving counters, and fault codes. While system After the memory integrity has been tested, the Safety
data is being checked, the following screen appears. Timeout screen appears.
Heat Cycle Data

Initializing
System Data Heat cycle data is checked separately from the rest of the
data in memory. Each individual Heat cycle data record is
monitored for corruption individually. At the start of a Heat
cycle, the next Heat cycle data record is cleared, and
If the system data is corrupted, the machine is set to Off,
data for the Heat cycle is written to it. The current Heat
the serving counters are set to zero, and the faults are
cycle data appears as the first Heat cycle record in the
cleared. A SYSTEM CRC ERR fault is set and displayed
HEAT CYCLE DATA menu option.
on the VFD. An acknowledgment (SEL key) is required.
The Heat cycle data records are checked for integrity
when the record is accessed, but presently only through
the HEAT CYCLE DATA menu option.

USER INTERFACE
Once the system has initialized, the number of days until

brush-cleaning is required is indicated on the control
panel. The Safety Timeout screen appears with the alarm ARE YOU SURE
on for 60 seconds, or until any control key is pressed. > Yes
No
SAFETY TIMEOUT Use the Up or Down arrow key to move the cursor to
ANY KEY ABORTS “Yes.” Press the SEL key to immediately start a Heat
cycle.
Note: The machine must be in Auto or Standby mode
and have sufficient mix in the hopper before the machine
Power Switch Off can successfully enter the Heat mode of operation.
After the safety timeout has been completed and the
power switch is off, the following screen appears. Heat Cycle
The Heat cycle key on the control panel is illuminated
POWER SWITCH OFF
throughout the Heat Treatment cycle. Two warning
-=-=-=-=-=-
messages appear on the screen. DO NOT DRAW
UNIT CLEANED
appears when the mix temperature is below
130°F (54.4°C).
Power Switch On
DO NOT DRAW
When the power switch is placed in the ON position, the
control panel touch keys become operative. The
5
fluorescent display either is blank or indicates that the
machine has been cleaned. When the temperature of the mix is above
130°F (54.4°C), the screen displays the message HOT
PRODUCT, indicating that hot product is in the machine.
UNIT CLEANED
HOT PRODUCT
International Models Only

Some international models continuously display the Important! Do not attempt to draw product or
temperature of the mix hopper when the power switch is disassemble the machine during the Heat cycle. The
in the ON position. product is hot and under extreme pressure.
In the Heat cycle, the mix temperature in the hopper and
HOPPER 21.0
freezing cylinder must be raised to 151°F (66.1°C) within
UNIT CLEANED 90 minutes.
When the heating phase is complete, the freezer goes
into the holding phase of the cycle. The holding phase
If the control is set for international configuration, the keeps the temperature above 151°F (66.1°C) for a
following screen appears when the Heat key is pressed: minimum of 35 minutes.

USER INTERFACE
The final phase of the Heat Treatment cycle is the cooling

phase. The freezer must cool the mix below 41°F (5°C) BRUSH CLEAN TIMEOUT
within 90 minutes for UVC3 units, or 120 minutes for FREEZER LOCKED
UVC4 units. CLEANING REQ'D
> WASH TO BRUSH CLEAN
When the entire Heat cycle has been completed, the
Heat cycle key is no longer illuminated. The machine
Pressing the SEL key displays the following screen:
enters the Standby mode (Standby key illuminates). The
machine can be placed in Auto mode or left in Standby
mode.
To comply with health codes, heat treatment system FREEZER LOCKED
freezers must complete a Heat Treatment cycle daily
and must be disassembled and brush-cleaned according
to the frequency specified by your federal, state, or local • The following screen appears if there has been a
regulatory agencies. Consult your governing food code to thermistor failure (freezing cylinder or hopper) during
determine the maximum number of days allowed the Heat Treatment process:
between brush-clean cycles.
SYSTEM FAULT
Brush-cleaning is the normal disassembly and cleaning
FREEZER LOCKED
procedure found in the Operator’s Manual. Failure to SERVICE REQ'D
follow these guidelines causes the control to lock the > WASH TO BRUSH CLEAN
freezer out of the Auto mode.
If the Heat Treatment cycle fails, the screen displays a Pressing the SEL key indicates which thermistor caused
5 failure message and returns the freezer to the Standby
mode.
the hard lock.
Always comply with local guidelines for the maximum

number of days allowed between brush-cleaning. HOPPER THERM BAD
FREEZER LOCKED
Freezer Locks
Two types of freezer lock conditions can occur: hard lock If the machine has hard locked and an attempt is made to
or soft lock. A hard lock requires the machine to be enter Auto mode, the machine enters the Standby mode
disassembled and brush-cleaned. A soft lock can be and displays the following message.
corrected by either disassembling and
brush-cleaning the machine or by starting another Heat
Treatment cycle.
FREEZER LOCKED
Hard Lock
There are two causes of a hard lock failure. The freezer
To restore the message that identified the reason for the
hard locks if either the brush-clean timer has elapsed or a
hard lock, turn the power switch off for 5 seconds and
thermistor failure (freezing cylinder or hopper) has
then return the power switch to the ON position. The
occurred during a Heat cycle.
original message with the reason for the hard lock
• The following screen appears if a brush-clean cycle
appears.
time has occurred:
The FREEZER LOCKED message remains on the
display until the brush-clean requirements are fulfilled.
The freezer must be disassembled to activate the
5-minute timer on the display screen. Once the timer
counts down to zero, the lockout is cleared.

USER INTERFACE
Soft Lock A soft lock can also occur anytime during operation when
the hopper or freezing cylinder temperature rises above
If a Heat Treatment cycle has not been initiated within the
59°F (15°C), the temperature rises and remains above
last 24 hours, a soft lock failure occurs. A soft lock allows
45°F (7°C) for more than 1 hour, or the temperature rises
the operator to correct the cause of the soft lock. The
and remains above 41°F (5°C) for more than 4 hours.
operator has the option of either starting another Heat
cycle or brush-cleaning the machine. When a soft lock If a product over temperature condition occurs during
occurs, the machine goes into the Standby mode. The operation, the following screen appears.
following screen appears. The reason for the soft lock is
indicated on the third line. PRODUCT OVER TEMP
> HEAT FOR HEAT CYCLE

NO HEAT CYCLE START
WASH TO BRUSH CLEAN
REASON
WASH TO BRUSH CLEAN When this screen appears, automatic freezer operation
cannot take place until the freezer is disassembled and
If the reason for the soft lock has been corrected, brush-cleaned or has completed a Heat Treatment cycle.
selecting HEAT CYCLE initiates a Heat cycle Once the freezer is unlocked by starting a Heat
immediately. Selecting BRUSH CLEAN hard locks the Treatment cycle, the Heat Cycle key illuminates and the
machine, and brush-cleaning is necessary. following message appears on the screen:
The following table lists the variable messages for soft
lock failures that appear on the third line of the screen.
Table 5-1 DO NOT DRAW
Message Description
5
Power Switch Off Power switch was in the
OFF position. If BRUSH CLEAN is selected to clear the lockout by
brush-cleaning the machine, the FREEZER LOCKED
Mix Out Present There was a Mix Out
message remains on the display until the brush-clean
condition present.
requirements are fulfilled. The freezer must be
Auto Or Standby Off The machine was not in disassembled to activate the 5-minute timer on the
the Auto or Standby screen. Once the timer counts down to zero, the lockout
mode. is cleared.
No Heat Cycle Tried A Heat Treatment cycle
was not attempted in the
last 24 hours. (AUTO
HEAT TIME was
advanced, or a power FREEZER LOCKED
loss was experienced at
the time the cycle was to To restore the message that identified the reason for the
occur.) soft lock, turn the power switch off for 5 seconds, and
If the following screen appears, a soft lock has occurred then return the power switch to the ON position. The
during the Heat Treatment cycle: original message with the reason for the soft lock
appears.
HEAT TREAT FAILURE
FREEZER LOCKED
WASH TO BRUSH CLEAN

USER INTERFACE
Note: The machine continues operation in the mode it

HEAT TREAT FAILURE was in when the Manager’s Menu was selected.
REASON However, the control keys will not be lit and are
> HEAT FOR HEAT CYCLE nonfunctional when the Manager’s Menu appears. The
WASH TO BRUSH CLEAN
control keys are functional in the Manager’s Menu when
the Current Conditions screen appears.
Note: A record of Heat cycle data and lockout history
can be found in the Manager's Menu. Entering Access Code
With the ENTER ACCESS CODE message on the
Manager's Menu display, use the SEL key to set the first code number in
The Manager's Menu is used to enter the operator the cursor position. When the correct number is selected,
function displays. To access the Manager’s Menu, press press the SEL key to move the cursor to the next number
the center of the cone key on the control panel. The position.
arrow keys, the SEL key, and the cone key are lit when
the Access Code screen appears. ENTER ACCESS CODE
13398BR
8 3 0 9
__
Continue to enter the proper access code numbers

(8309) until all four numbers are displayed, then press
the SEL key. The Manager's Menu list appears on the
5 screen, provided the correct access code is entered.
If an incorrect number is entered for the access code, the
display exits the Manager’s Menu when the SEL key is
pressed.
13399BR
Figure 5-3
In the Manager’s Menu, the arrow keys and the SEL key
function as menu keys.
• Up Arrow—increases the value above the
cursor and is used to scroll upward in text
displays.
• Down Arrow—decreases the value above the
cursor and is used to scroll downward in text
displays.
• SEL—advances the cursor position to the right
and is used to select menu options.
Figure 5-4
There is a 2-minute timeout when you use the Manager's
Menu. While in the Manager's Menu, if no activity occurs
within a 2-minute period, the display exits to the main
menu. One exception to this timeout is for the Current
Conditions display.

USER INTERFACE
Manager’s Menu Options • MIX LEVEL AUDIBLE

With the ACCESS CODE screen on the display, use the • FAULT DESCRIPTION
SEL key to set the first code number in the cursor • FAULT HISTORY
position. When the correct number is selected, press the • LOCKOUT HISTORY
SEL key to move the cursor to the next number position. • HEAT CYCLE SUMMARY
• HEAT CYCLE DATA
ENTER ACCESS CODE • SYSTEM INFORMATION
• CURRENT CONDITIONS
8 3 0 9 • ENABLE WIFI
__
Selecting EXIT FROM MENU exits the Manager's Menu
and returns the control panel keys to normal operation.
Continue to enter the proper access code numbers
Use the SERVINGS COUNTER option to check or reset
(8309) until all four numbers are displayed, then press
the number of servings dispensed from the machine. The
the SEL key. The Manager's Menu list appears on the
screen if correct access code is entered. screen automatically resets to zero when the machine is
brush-cleaned.
If an incorrect number is entered for the access code, the
display exits the Manager’s Menu when the SEL key is
SERVINGS COUNTER
selected.
13399BR DRAWS 0
> Next
Reset the SERVINGS COUNTER by selecting the SEL

key to advance to the next screen. Select the Up arrow to 5
move the arrow (>) to "Yes" and press the SEL key. The
servings counter resets to zero and exits back to the
Manager’s Menu.
RESET COUNTERS
ARE YOU SURE?
Yes
> No
Figure 5-5
The SET CLOCK option allows you to adjust the control

Menu Options clock date and time. The date and time may only be
Press the arrow keys to move up or down through the changed after the freezer has been manually cleaned,
menu. Select a menu option by pressing the SEL key. but before it has been placed in the Auto or Standby
Exit the menu by selecting EXIT FROM MENU, or press mode. The following message appears if the SET
the cone key . CLOCK option is selected when the machine is not in a
The following menu options are listed in the Manager's brush-clean state.
Menu.
SET CLOCK
• EXIT FROM MENU
12:01 6/10/2010
• SERVINGS COUNTER
NO CHANGES ALLOWED
• SET CLOCK Press Any Key
• AUTO HEAT TIME
• AUTO START TIME
• AUTO STANDBY TIME
• AGITATOR OPERATION

USER INTERFACE
If the machine is in a brush-clean state, pressing the SEL

key displays the following screen. Press the Up arrow DST START MONTH
key to move the arrow from “Exit” to “Change,” and then > MAR
press the SEL key. APR
MAY
SET CLOCK
12:01 6/10/2010 Pressing the SEL key with the arrow next to the
Change appropriate month displays the following screen:
> Exit
DST START WEEK
With the cursor under the hour position, change the time > Second Sunday
by pressing the Up or Down arrow keys. Move the cursor Third Sunday
Fourth Sunday
to the minutes by pressing the SEL key. Once the correct
minutes are entered, press the SEL key to advance the
cursor to the month. Press the Up or Down arrow key to move the arrow to the
appropriate week for the start of DST. Pressing the SEL
SET CLOCK key next to the appropriate week displays the following
12:01 6/10/2010 screen. Press the Up or Down arrow key to move the
arrow to the appropriate month for the end of DST.
> Exit
DST END MONTH
Enter the correct month, day, and year. After they have
been entered, press the SEL key to advance to the > NOV
5 DAYLIGHT SAVING TIME (DST) screen. DEC
DAYLIGHT SAVING TIME Pressing the SEL key next to the appropriate month
ENABLED displays the following screen. Press the Up or Down
> Enable arrow key to move the arrow to the appropriate week for
Disable the end of DST.
Pressing the Up or Down arrow keys moves the arrow to DST END WEEK
> First Sunday
“Enable” or “Disable.” Pressing the SEL key next to
Second Sunday
“Disable” selects that option and returns to the Manager Third Sunday
Menu. Pressing the SEL key next to “Enable” selects that
option and displays the second screen.
Pressing the SEL key with the arrow by the appropriate
week selects that setting and returns to the Manager’s
MAR Second Sunday
Menu.
NOV First Sunday
Change The AUTO HEAT TIME screen allows you to set the time
> Exit of day in which the Heat Treatment cycle starts if the
machine is in Auto or Standby mode.
If the correct Sunday for the time change does not
appear, then select “Change.” Pressing the SEL key with AUTO HEAT TIME
the arrow next to “Change” displays the third screen. 00:00
Press the Up or Down arrow key to move the arrow to the Change
> Exit
appropriate month for the start of DST.

USER INTERFACE
To set the AUTO HEAT TIME, select the Up arrow key to Use the arrow keys to program the auto start time by
move the arrow to “Change.” Then press the SEL key. increasing or decreasing the hour setting above the
The screen displays the time with the cursor under the cursor. Press the SEL key to advance the cursor and
hour position. program the minutes setting. Select the SEL key to return
to the previous screen with the new time setting
AUTO HEAT TIME displayed. Select the SEL key to exit the screen and
00:00 return to the Manager’s Menu.
The AUTO STANDBY TIME option allows you to set the
time of day at which the machine automatically enters the
Standby mode from the Auto mode. This allows power
Select the arrow keys to increase or decrease the hour to saving during slow sales. By default, this feature is
the desired setting. Then move the cursor to the minutes disabled.
position by pressing the SEL key. Adjust the setting for Enable the AUTO STANDBY TIME by pressing the Up
minutes, then select the SEL key to save the setting and arrow key to move the arrow up to “Enable.” Press the
return to the AUTO HEAT TIME screen. Select the SEL SEL key to advance to the next screen.
key to exit the screen and return to the Manager’s Menu.
The AUTO START TIME option allows you to set the time AUTO STANDBY TIME
of day at which the machine automatically enters the DISABLED
Auto mode from the Standby mode. The machine must > Enable
be in the Standby mode without a freezer lock condition Disable
to auto start at the programmable time. The auto start
time can also be disabled and require starting the Auto Program the auto standby time by pressing the Up arrow
mode manually. key to move the arrow to “Change.” Press the SEL key to 5
advance to the next screen.
AUTO START TIME
DISABLED AUTO STANDBY TIME
Enable 00:00
> Disable Change
> Exit
Enable the AUTO START TIME can by selecting the Up

Use the arrow keys to program the auto standby time by
arrow key to move the arrow up to “Enable.” Press the
increasing or decreasing the hour setting above the
SEL key to advance to the next screen.
cursor. Press the SEL key to advance the cursor and
program the minutes setting. Press the SEL key to return
AUTO START TIME
to the previous screen with the new time setting
00:00
Change displayed. Press the SEL key to exit the screen and
> Exit return to the Manager’s Menu.
AUTO STANDBY TIME

Program the auto start time by selecting the Up arrow
00:00
key to move the arrow to “Change.” Press the SEL key to
advance to the next screen.
AUTO START TIME

00:00

USER INTERFACE
The AGITATOR OPERATION option allows you to select Press the SEL key to display the next fault found, or
either continuous or intermittent agitator operation. return to the Manager’s Menu if no other faults exist.
Agitator operation can be set to operate in the two Pressing the SEL key anytime faults appear will clear the
modes: "Standard operation" or “with Hopper Refrig.” For faults, if corrected, upon returning to the Manager’s Menu
standard operation, the agitator operates during Auto, screen.
Standby, and Heat Treatment modes. For Hopper Refrig, Listed below are the variable messages that appear,
the agitator runs only when the hopper is refrigerating along with an explanation for the corrective action.
and during the heat, hold, and soak phases of a Heat NO FAULT FOUND—There was no fault found in the
cycle, and the cool phase of a Heat cycle if the hopper is freezer. Nothing appears on the screen after this variable
refrigerating. The default is “Standard operation.” message appears.
BEATER OVERLOAD—Place the power switch in the
AGITATOR OPERATION
OFF position. Wait 5 minutes for the machine to cool.
> Standard operation
with Hopper Refrig Press the beater reset button firmly. Place the power
Exit switch in the ON position and restart in Auto mode.
COMPRESSOR HPCO—Place the power switch in the
Use the arrow keys to move to the desired operation and OFF position. Wait 5 minutes for the machine to cool.
press the SEL key to accept the selection. Place the power switch in the ON position and restart in
The MIX LEVEL AUDIBLE option, when enabled, alerts Auto mode.
the operator with an audible tone when there is Mix Low HOPPER THERMISTOR FAIL*—Place the power switch
or Mix Out condition. The following screen appears upon in the OFF position. Call your authorized service
selecting this option. technician.
5 BARREL THERMISTOR FAIL*—Place the power switch
MIX LEVEL AUDIBLE in the OFF position. Call your authorized service
ENABLED technician.
> Enable
Disable *Note: Three codes have been set up to assist in
diagnosing bad thermistor probes. If a probe has shorted,
Disable the audible tone feature by selecting the Down the message SHRT appears for its respective machine
arrow key to move the arrow to “Disable.” Select the SEL location. If the probe is open, the message OPEN
key to save the new setting and return to the Manager’s appears. If the actual probe environment exceeds 200°F
Menu. The control panel icons for Mix Low and Mix Out (93°C), the respective screen display location displays
illuminate as the mix level drops in the hopper, but the OVER, indicating the temperature is out of range.
audible tone is disabled. COMP ON TOO LONG—The compressor run time
exceeded the 11-minute timer. Replace the scraper
Faults blades during the next brush-cleaning. If that doesn't
resolve the fault, call your authorized service technician.
The FAULT DESCRIPTION screen indicates a fault with
the freezer and where the fault occurred. When no faults The FAULT HISTORY screen displays up to 100 faults
are detected, the following screen appears. that have occurred. The most recent fault appears on
screen 1. The date, time, and fault description appears
FAULT DESCRIPTION on each screen.
NO FAULT FOUND
FAULT HISTORY 1
00/00/00 00:00
REASON
> Exit

USER INTERFACE
The LOCKOUT HISTORY screen displays a history of BEATER OVLD H/C— The overload tripped for the
the last 100 soft locks, hard locks, brush-clean dates, or beater motor.
aborted Heat cycles. Page numbers are indicated in the BRL THERM FAIL—The thermistor sensor for the
upper right-hand corner. Page 1 always contains the freezing cylinder failed.
most recent failure.
HOPPER THERM FAIL—The thermistor sensor for the
hopper failed.
LOCKOUT HISTORY 1
00/00/00 00:00 HPCO H/C—The side high-pressure switch opened
Reason during the Heat Treatment cycle.
> Exit
Faults in Auto Mode
The second line of the screen displays the date and time HPR>45F (7C) AFTER 1 HR—The mix temperature in
a failure occurs. The third line indicates the reason for a the hopper was above 45°F (7°C) more than 1 hour.
failure, or that a successful brush-cleaning has occurred. BRL>45F (7C) AFTER 1 HR—The mix temperature in
Some failures occur with multiple reasons. When this the freezing cylinder was above 45°F (7°C) more than
occurs, a page is generated for each reason. 1 hour.
Use the arrow keys to move forward or backward to view HPR>41F (5C) AFTER 4 HR—The mix temperature in
each screen. Listed below are the variable messages the hopper was above 41°F (5°C) more than 4 hours.
that may appear:
BRL>41F (5C) AFTER 4 HR—The mix temperature in
the freezing cylinder was above 41°F (5°C) more than 4
Faults - Entering a Heat Treatment Cycle hours.
POWER SWITCH OFF—The power switch is off. HPR>41F (5C) AFTER PF—The mix temperature in the 5
AUTO OR STBY OFF—The control was not in the Auto hopper was above 41°F (5°C) more than 4 hours
or Standby mode. following a power failure.
MIX OUT FAILURE— A Mix Out condition was present. BRL>41F (5C) AFTER PF—The mix temperature in the
freezing cylinder was above 41°F (5°C) more than 4
NO HEAT CYCLE TRIED—The auto heat time was set
hours following a power failure.
to attempt a Heat cycle more than 24 hours after the last
successful Heat cycle. HPR>59F (15C)—The mix temperature in the hopper
exceeded 59°F (15°C).
Faults in Heat Mode BRL>59F (15C)—The mix temperature in the freezing
cylinder exceeded 59°F (15°C).
HEAT MODE FAILURE—The maximum allowable heat
(L/R) TOO COLD—The mix temperature in the freezing
mode time exceeded 90 minutes.
cylinder (barrel) has dropped below 10°F (-12°C).
COOL MODE FAILURE—The maximum allowable cool
mode time exceeded 90 minutes.
The HEAT CYCLE SUMMARY screen displays the hours
TOTAL TIME FAILURE—The maximum allowable total
since the last heat cycle, the hours since the product
Heat Treatment time exceeded 4 hours.
temperature was above 150°F (65.6°C), and the number
BRUSH CLEAN TIMEOUT—The total days in operation of heat cycles completed since the last brush-clean date.
exceeded the brush-clean cycle setting.
POWER SWITCH OFF—The power switch was turned HEAT CYCLE SUMMARY
off during the Heat cycle. HRS SINCE HC 0
HRS SINCE 150 0
POWER FAIL IN H/C—A power failure occurred during HRS SINCE BC 0
the Heat Treatment cycle.
MIX LOW FAILURE—The mix level in the hopper is too
low for a successful Heat cycle.

USER INTERFACE
The HEAT CYCLE DATA screen displays critical times Pressing the SEL or MENU key returns the display to the
and temperatures for 366 Heat Treatment cycles. menu screen.
Entering this option displays the first screen: Table 5-2 lists the variable failure code messages which
could appear on line 2.
HEAT TREAT CYCLE
Table 5-2
00/00 00:00 00:00
NO FAULT FOUND Code Message and Description
1
HT Heat Time Too Long
Mix temperature did not rise above 151°F
When in a Heat cycle, a new record is created with the (66.1°C) in less than 90 minutes.
current Heat cycle data. Upon completion of the current
CL Cool Time Too Long
Heat cycle, this data is permanently stored as record 1,
Mix temperature in the hopper and freezing
and all other data records are shifted back one. Record 1 cylinder did not fall below 41°F (5°C) in less
contains the most recently completed Heat cycle. than 120 minutes.
Pressing the Up arrow key cycles the data pages from
most recent to oldest. Pressing the Down arrow key TT Total Time Too Long
The Heat Treatment cycle must be completed in
cycles from oldest to most recent.
no more than 4 hours.
Line 2 displays the month and day the Heat cycle was
started, and the start time and end time of the Heat cycle. MO Mix Out Condition
A Mix Out condition was detected at the start or
Line 3 displays the Heat cycle failure message (if one during the Heat cycle.
exists). If no faults were found during the Heat cycle, the
screen displays NO FAULT FOUND. ML Mix Low Condition
5 Line 4 displays the page number.
The Heat Phase or Cool Phase time was
exceeded and a Mix Low condition was
Pressing the Up arrow key displays a separate screen for present.
each side of the machine:
BO Beater Overload Condition
A beater overload occurred during the Heat
H: 42.0 B: 25.0 PS cycle.
HEAT OVER COOL PEAK
0:02 0:00 h 0:00 42.0 PF Power Failure
0:02 0:00 b 0:00 25.0 A power failure caused the heat phase, cool
phase, or total cycle time to exceed the
Line 1 displays the hopper and barrel temperatures maximum allowed time. If a power failure
occurs, but the Heat Treatment cycle does not
recorded when the Heat cycle ended. The two characters
fail, an asterisk(*) appears on the third line of
on this line indicate the Heat cycle failure code if a failure
the display.
occurred.
PS Power Switch OFF
Line 2 displays the heading for each time and
The power switch was placed into the OFF
temperature.
position during the Heat cycle.
Line 3 displays the time spent in the Heat and Cool
phases for the hopper and the peak hopper temperature
through the entire Heat cycle. It also displays the amount
of time that the hopper was greater than the Hold
temperature.
Line 4 displays the time spent in the Heat and Cool
phases for the barrel, and the peak barrel temperature
through the entire Heat cycle. It also displays the amount
of time that the barrel temperature was greater than the
Hold temperature.

USER INTERFACE
Press the SEL key to advance to the system information

Code Message and Description
screen containing the model bill of material and machine
TH Thermistor Switch OFF serial number. Pressing the SEL key again returns to the
A thermistor probe has failed. Manager’s Menu list.
RC Record Cleared
Data has not been written to the page or B.O.M. C700000000
cleared, due to corrupt data. S/N M0000000
Othr= 00000
OP Operator Abort > Next
Indicates the Heat cycle was aborted in the
OPERATOR ABORT option in the Service
Menu. The Current Conditions screen provides the viscosity
readings for the product when the machine is running, as
PD Product Door Not in Place
well as hopper and freezing cylinder temperatures for the
A product door is not in place or is loose.
machine.
System Information VISC 0.0

HOPPER 41.0
System information appears on four separate screens. BARREL 41.0
The first screen contains the control and software version
installed in the machine.
The Current Conditions screen is the only Manager’s
SOFTWARE VERSION Menu screen that returns the control panel keys to
C709 CONTROL UVC4 normal operation. The Manager’s Menu keys are not lit
VERSION X.XX
> Next
when this option is selected, but the panel touch keys are 5
fully functional. Exit the Current Conditions screen and
return to the Manager’s Menu by pressing the SEL key.
Press the SEL key to advance to the next system
information screen containing the software language
ENABLE WIFI
version.
The ENABLE WIFI screen provides the ability to
Language enable/disable the WIFI gateway (if the machine has the
V5.01 English optional WIFI equipment).
Press the Up or Down arrow key to move the arrow to the
> Next
appropriate selection.
Pressing the SEL key with the arrow by the appropriate
Press the SEL key to advance to the next screen. selection will select that setting and return to the
Manager Menu.
Bootloader
Once enabled, the gateway will start broadcasting its
V1.13.000
access point. This will broadcast until the machine is
> Next paired with an Internet connection, or after a 10-minute
time-out.

USER INTERFACE
Notes:

Section 6 Operating Procedures
The C709 machine stores mix in a hopper. It has a 11269
3.4 qt. (3.2 L) freezing cylinder with a

single-spout door.
The C717 machine stores mix in two hoppers. It has two
3.4 qt. (3.2 L) freezing cylinders with a HP
three-spout door. Taylor approved food safe lubricant.
We begin our instructions at the point when we enter the

store in the morning and find the parts disassembled and
laid out to air-dry from the previous night's cleaning.
These opening procedures will show you how to
assemble these parts into the freezer, sanitize them, and
prime the freezer with fresh mix in preparation to serve
your first portion. Figure 6-1
If you are disassembling the machine for the first time or Note: To ensure the mix does not leak out of the
need information to get to this starting point in our back of the freezing cylinder, the middle section of
instructions, see "Disassembly" on page 6-12. the boot seal should be convex, or extend out from
the seal. If the middle section of the boot seal is
Assembly concave, or extending into the middle of the seal,
turn the seal inside out.
Note: When lubricating parts, use an approved
food-grade lubricant (example, Taylor Lube). 1. Insert the beater driveshaft through the rear shell
bearing in the freezing cylinder and engage the hex
end firmly in the drive coupling.
6
11183
WARNING! Make sure the power switch is in
the OFF position! Failure to follow this instruction may
result in severe personal injury to fingers or hands from
hazardous moving parts.
Before installing the beater driveshaft, lubricate the

groove on the beater driveshaft. Slide the beater
driveshaft boot seal over the small end of the beater
driveshaft and engage into the groove on the shaft.
Heavily lubricate the inside portion of the boot seal and
also lubricate the flat end of the boot seal that comes in
contact with the rear shell bearing. Apply an even coat of
Figure 6-2
lubricant to the shaft. Do not lubricate the hex end.
Operating Procedures Models C709 & C717 6-1

OPERATING PROCEDURES
2. Take one of the scraper blades and slip it under the or no resistance, there will not be enough force
hook at the front of the beater. Wrap the blade against the beater to hold the blades in place.
around the beater, following the helix and pushing the 6. Repeat steps 1 through 5 for the other side of
blade down onto the helix as you wrap. At the back Model C717.
end of the beater, slip the blade under the hook.
3. Repeat step 2 for the second scraper blade. Freezer Door Assembly
11097
The assembly of the C709 freezer door is different from
the C717 freezer door. Follow the appropriate
instructions for your machine.
Model C709 Freezer Door Assembly

1. Install the baffle by raising the round end while
engaging the lug into the door pocket. Lower the
round end to secure to the door. Place the door
gasket into the groove on the back of the freezer
door. Slide the front bearing over the baffle rod so the
flanged edge is against the door.
Do not lubricate the gasket or bearing.
Figure 6-3
WARNING! This machine has many sharp

edges that can cause severe injuries.
6 4. Holding the beater securely, slide the beater one third

of the way into the freezing cylinder. Looking into the
freezing cylinder, align the hole at the rear of the
beater with the flats on the end of the driveshaft.
11279
Figure 6-5
2. Slide the three O-rings into the grooves on the draw
valve and lubricate.
10423
Figure 6-4
5. Slide the beater the remainder of the way into the
freezing cylinder and over the end of the driveshaft.
The beater should fit snugly, but not so tightly that the
beater cannot be turned slightly to engage the
driveshaft. If the beater slides in too easily with little Figure 6-6
6-2 Models C709 & C717 Operating Procedures

3. Lightly lubricate the inside of the top of the freezer Figure 6-9
door valve cavity. 6. Position the draw handle with the adjustment screw
facing down. Slide the fork of the draw handle into
HP
Apply the appropriate the slot of the draw valve. Secure with the pivot pin.
10497
Figure 6-7
4. Insert the draw valve from the top, with the draw
handle slot facing forward. Figure 6-10
Note: The C709 features an adjustable draw handle
HP to provide portion control, giving a better consistent
Taylor approved food safe lubricant. quality to your product and controlling costs.
The draw handle should be adjusted to provide a flow
rate of 5 oz. to 7-1/2 oz. (142 g to 213 g) of product
by weight per 10 seconds. To increase the flow rate,
turn the adjustment screw clockwise. Turn the
adjustment screw counterclockwise to decrease
the flow rate.
6
7. Slide the two drip pans into the holes in the left and
right panels.
10176
Figure 6-8
5. Insert the baffle rod through the beater in the freezing
cylinder. With the door seated on the freezer studs,
install the handscrews, with the longer handscrews
on top. Tighten equally in a crisscross pattern to
ensure the door is secure.
10498
Figure 6-11

8. Install the front drip tray and splash shield under the 2. Slide the front bearings over the baffle rods. The
door spout. flanged edges should be against the door.
10231 Do not lubricate the gaskets or bearings.
Figure 6-12
Model C717 Freezer Door Assembly Figure 6-14
1. Install the baffles by raising the round ends while 3. Insert the baffle rods through the beaters in the
engaging the lugs into the door pockets. Lower the freezing cylinders. With the door seated on the
round ends to secure to the door. Place the door freezer studs, install the handscrews with the longer
gaskets into the grooves on the back of the freezer handscrews on top. Tighten equally in a crisscross
door. pattern to ensure the door is secure.
10514
Figure 6-15
Figure 6-13

4. Slide the three O-rings into the grooves of each 7. Position each draw handle with the adjustment screw
standard draw valve. Slide the H-ring and O-ring into facing down. Slide the fork of each draw handle into
the grooves of the center draw valve. Lubricate the the slot of each draw valve, starting from the right.
H-ring and O-rings. 8. Slide the pivot pin through the draw handles as the
10513
handles are inserted into the draw valves.
10517
HP
Figure 6-16
Figure 6-19
5. Lubricate the inside of the freezer door spouts (top
Note: This freezer features adjustable draw handles
and bottom).
to provide portion control, giving a more consistent
10516
quality to your product and controlling costs. The
HP
draw handles should be adjusted to provide a flow
rate of 5 oz. to 7-1/2 oz. (142 g to 213 g) of product
by weight per 10 seconds.
To increase the flow rate, turn the adjustment screw
clockwise. To decrease the flow rate, turn the
adjustment screw counterclockwise. 6
9. Snap the design caps over the bottom of the door
spouts.
HP
Taylor approved food safe lubricant. 10. Slide the long drip pan into the hole in the front panel.
Slide the other two drip pans into the holes in the side
Figure 6-17 panels.
6. Insert the draw valves from the bottom until the slot in 10176
each draw valve comes into view.

10515
Figure 6-20
11. Install the front drip tray and splash shield under the
door spouts.
Figure 6-18

10231 Feed Tube Assembly

1. Slide the three O-rings into the grooves of the inner
feed tube.
12036
Figure 6-21
Figure 6-22
2. Slide the two O-rings into the grooves of the outer
feed tube.
12220
Figure 6-23
3. Slide the small O-ring into the groove of the air
orifice.
12077
Figure 6-24

Note: Make sure the hole in the air orifice is clean make sure your hands are clean and sanitized.
and is not clogged. If the hole in the air orifice 3. While the solution is flowing into the freezing cylinder,
becomes clogged, use soap and hot water to clear brush-clean the mix-level sensing probe on the
the hole. Do not enlarge the hole in the air orifice. bottom of the hopper, mix hopper, mix inlet hole, and
4. Lay the inner feed tube, the outer feed tube, and the feed tubes.
agitator in the bottom of the mix hopper for sanitizing. 4. Place the power switch in the ON position.
12151
5. Press the Wash key / and allow the sanitizing

solution in the freezing cylinder to agitate for
5 minutes.
6. With a pail beneath the door spout(s), open and
close the draw valve six times. Then open the draw
valve and draw off the sanitizing solution.
7. Press the Wash key / and close the draw valve.

13406BR
Figure 6-25
5. Repeat steps 1 through 4 for the other side of
Model C717.
Sanitizing
1. Prepare an approved 100 PPM sanitizing solution
(example, 2-1/2 gal. [9.5 L] of Kay- 5® or 2 gal. [7.6 L]
of Stera- Sheen®).
6
Figure 6-27
Note: Use warm water and follow the
Note: Make sure your hands are clean and
manufacturer’s specifications.
sanitized.
2. Pour the sanitizing solution over all the parts in the
8. Lubricate the O-rings on the inner and outer feed
bottom of the mix hopper and allow it to flow into the
tubes. Do not lubricate the O-ring on the air orifice.
freezing cylinder.
Place the inner feed tube inside the outer feed tube.
12029
12035
HP
Figure 6-26
Figure 6-28
Note: Since you sanitized the mix hopper and parts,

9. Install the air orifice into the hole in the top of the Priming
inner feed tube.
Note: Use only fresh mix when priming the freezer.
12152
1. With a pail beneath the door spout(s), open the draw
valve. Pour 2-1/2 gal. (9.5 L) of fresh mix into the mix
hopper and allow the mix to flow into the freezing
cylinder. This process forces out any remaining
sanitizing solution. When full-strength mix is flowing
from the door spout, close the draw valve.
2. When mix stops bubbling down into the freezing
cylinder, install the assembled feed tubes in the mix
inlet hole.
12154
Figure 6-29
Note: Make sure the hole in the air orifice is clean
and is not clogged. If the hole in the air orifice should
become clogged, use soap and hot water to clear the
hole. Do not enlarge the hole in the air orifice.
10. Stand the assembled feed tube in the corner of the
mix hopper and place the agitator on the agitator
housing.
12153
Figure 6-31
The pin on the inner feed tube should be turned and
positioned at the bottom of the notch in the outer feed
6 tube. This will align the holes in the feed tubes and
allow mix and air to enter the freezing cylinder.
12155
Figure 6-30
Return to the freezer with a small amount of
sanitizing solution. Dip the door spout brush into the
sanitizing solution and brush-clean the door spout
and bottom of the draw valve.
Note: To ensure sanitary conditions are maintained,
brush-clean each item for a total of 60 seconds, Figure 6-32
repeatedly dipping the brush in sanitizing solution.
3. Select the Auto key .
4. Fill the hopper with fresh mix and place the mix
Model C717.
hopper cover in position.
Model C717.

Daily Closing Procedures Note: Use warm water and follow the
manufacturer's specifications.
Perform this procedure once a day.
The function of the Heat Treatment cycle is to destroy Sanitize the drip pans, feed tube assembly(ies),
bacteria by raising the temperature of the mix in the agitator(s), and hopper cover(s).
freezing cylinder and the hopper to a specified 7. Install the agitator(s) back onto the agitator
temperature for a specified period of time, and then driveshaft housing(s).
bringing the temperature back down low enough to delay Important! Make sure the agitator(s) are installed
spoilage. and the switch is in the Auto or Standby mode, or the
The Heat Treatment cycle starts at the time designated in machine will not have a successful Heat cycle.
the Auto Heat Time. 8. Install the feed tube assembly(ies). Lift and turn the
Important! The level of mix in the mix hopper(s) must be inner feed tube of each assembled feed tube so the
up to the fill line on the agitator paddle(s). The Mix Low pin rests on top of the outer feed tube. This action
light must not be on. closes the hole in the assembled feed tubes,
preventing mix in the hopper(s) from entering the
Note: If the BRUSH CLEAN COUNTER display has
counted down to one day, do not add mix. The machine freezing cylinder(s) during the Heating and Standby
must be disassembled and brush-cleaned within 24 process.
12219
hours.
The freezer must be in Auto mode (Auto key

illuminated) or in the Standby mode (Standby key
illuminated) before the Heat cycle can be started.
1. Remove the hopper cover(s), drip pan(s), front drip
tray, and splash shield. Take them to the sink for
cleaning and sanitizing.
Note: Make sure your hands are clean and
sanitized.
6
2. Remove the air orifice(s), the feed tube
assembly(ies), and the agitator(s) from the mix
Figure 6-33
hopper(s). Take these parts to the sink for cleaning
and sanitizing. 9. Replace the hopper cover(s) and install the drip
pans.
3. Rinse these parts in cool, clean water.
10. Return to the freezer with a small amount of cleaning
4. Prepare a small amount of an approved 100 PPM
solution. Dip the door spout brush into the cleaning
cleaning/sanitizing solution (example Kay-5® or solution and brush-clean the door spout(s) and the
Stera-Sheen®). bottom of the draw valve(s).
Note: Use warm water and follow the Note: To ensure sanitary conditions are maintained,
manufacturer's specifications. brush each item for 60 seconds, repeatedly dipping
Brush-clean the parts. the brush in cleaning solution.
5. Place the front drip tray, splash shield, and air
orifice(s) on a clean, dry surface to air-dry overnight
or until the Heating cycle is complete.
cleaning/sanitizing solution (example Kay-5® or
Stera-Sheen®).

10491 Daily Opening Procedures

Before performing the opening procedures, check the
display panel for error messages. Normally, the display is
blank unless an operational fault has occurred. If a fault
is detected, investigate the cause and follow the
instructions on the display before proceeding with the
opening procedures. See "Faults" on page 5-12.
Setting Up
Note: Make sure your hands are clean and sanitized.
Figure 6-34 sanitizing solution (example Kay-5® or

Stera-Sheen®).
11. Using a clean, sanitized towel, wipe down the freezer
door, front panel, the area around the bottom of the Note: Use warm water and follow the
freezer door, and any other areas with a buildup of manufacturer’s specifications.
either moisture or food substance. 2. Sanitize the air orifice(s), front drip tray, and splash
The Heat cycle starts when the clock on the machine shield in this solution.
reaches the Auto Heat Time set in the Manager's 3. Return to the freezer with a small amount of
Menu. sanitizing solution. Dip the door spout brush into the
There are three phases of the Heat cycle: heating, sanitizing solution and brush clean the door spout(s)
holding, and cooling. Each phase has a time limit. If and bottom of the draw valve(s).
any one of the three phases fails to reach the proper 10491
temperatures within the time limit, the cycle

automatically ends and returns to the Standby mode.
6 A failure message appears on the fluorescent display
to inform the operator that the machine did not
successfully complete the Heat Treatment cycle. The
product may not be safe to serve. The freezer is
locked out (soft lock) of the Auto mode. The operator
is given the option of selecting the Heat key ,
which begins a new Heat cycle, or pressing the Wash
key / , which places the freezer in the Off mode
to allow a brush-clean of the machine.
Note: Once the Heat cycle has started, the process Figure 6-35
cannot be interrupted. The Heat cycle takes a Note: To ensure sanitary conditions are maintained,
maximum of 4 hours to complete with full hoppers. brush-clean each item for 60 seconds, repeatedly
Important! Do not attempt to draw product or dipping the brush in sanitizing solution.
disassemble the machine during the Heat cycle. The 4. Using a clean, sanitized towel, wipe down the freezer
product is hot and under extreme pressure. door, front panel, the area around the bottom of the
When the Heating cycle is complete, the machine freezer door, and any other areas with a buildup of
either moisture or food substance. Install the front
returns to Standby mode. The Standby key(s)
drip tray and the splash shield.
illuminate.

5. To resume normal operation, press the Auto key. Manual Brush-Cleaning

When the machine cycles off, the product in the
These procedures must be completed according to the
freezing cylinder will be at serving viscosity.
frequency specified by your federal, state, or local
13407BR
regulatory agencies. Consult your governing food code to
determine the maximum number of days allowed
between brush-clean cycles.
ALWAYS FOLLOW LOCAL HEALTH CODES.
To disassemble and brush-clean the machine, the

following items are needed:
• Two cleaning and sanitizing pails
• Sanitizer/cleaner
Figure 6-36 • Cleaning brushes (provided with freezer)
6. Lift the hopper cover(s). Turn the inner feed tube of • Single-service towels
each assembled feed tube so the pin rests at the
bottom of the notch of the outer feed tube. Install the Draining Product from the Freezing
air orifice(s). Cylinder
12222
1. Press the Auto key , canceling the compressor
and beater motor operation.
2. Remove the hopper cover, agitator paddle, and
assembled feed tube. Take these parts to the sink for
cleaning.
3. With a pail beneath the door spout(s), press the
6
Wash key / and open the draw valve.
13406BR
Figure 6-37
The control has a feature in the Manager's Menu to
enable or disable the Auto Start feature. When Auto
Start is enabled, the machine automatically exits the
Standby mode and starts the machine in the Auto
mode at a designated time each day.
Note: This procedure should be performed
15 minutes before serving product.
Figure 6-38
Drain the product from the freezing cylinder and mix
hopper and properly dispose of the mix.
4. When the flow of product stops, press the Wash key
/ , canceling the Wash mode. Close the draw
valve.

Model C717. Model C717.
Rinsing Hopper Cleaning

1. Pour 2 gal. (7.6 L) of cool, clean water into the mix 1. Prepare an approved 100 PPM cleaning solution
hopper. With the white hopper brush, scrub the mix (example 2-1/2 gal. [9.5 L] of Kay-5® or 2 gal. [7.6 L]
hopper mix-level sensing probes and the outside of
of Stera-Sheen®).
the agitator driveshaft housing. Using the
double-ended brush, brush-clean the mix inlet hole.
12029
2. Pour the solution into the hopper and allow the

solution to flow into the freezing cylinder.
3. Using the white hopper brush, clean the mix hopper,
mix-level sensing probes, and outside of the agitator
driveshaft housing. Using the double-ended brush,
clean the mix inlet hole.
Note: Do not brush-clean the mix inlet hole while
the machine is in Wash mode.
4. Press the Wash key / . The cleaning solution in

the freezing cylinder will contact all areas of the
freezing cylinder.
Figure 6-39
5. Place an empty pail beneath the door spout(s).
Note: Do not brush-clean the mix inlet hole while
the machine is in the Wash mode. 6. Open the draw valve on the freezer door and draw off
all the solution.
2. With a pail beneath the door spout(s), press the
7. Once the cleaning solution stops flowing from the
Wash key / .
6 13406BR
door spout, close the draw valve and press the Wash
key / , canceling the Wash mode.
Model C717.
Disassembly
Note: Failure to remove the parts specified below for
brush-cleaning and lubrication will result in damage to
the machine. These parts must be removed within the
maximum number of days allowed between brush-clean
cycles, or the machine will hard lock and will not operate.
1. Make sure the power switch is in the OFF position.
Figure 6-40
2. Remove the handscrews, freezer door, beater,
3. Open the draw valve on the freezer door. Drain all the
scraper blades, and driveshaft with driveshaft seal
rinse water from the door spout, close the draw
from the freezing cylinder.
valve, and press the Wash key, / canceling the
3. Remove the scraper blades.
Wash mode.
4. Remove the driveshaft seal from the driveshaft.
4. Repeat steps 1 through 3 using clean, warm water,
5. Remove the freezer door gasket, front bearing, pivot
until the water being discharged is clear.
pin, draw handle, and draw valve. Remove the three
O-rings from the draw valve.

6. Remove the front drip tray and splash shield. 5. Return to the freezer with a small amount of cleaning
7. Remove all drip pans and take them to the sink for solution. Using the black brush, clean the rear shell
cleaning. bearing at the back of the freezing cylinder.
10014
10176
Figure 6-41 Figure 6-42
Note: If the drip pans are filled with an excessive 6. Repeat steps 1 through 5 for the other side of
amount of mix, the driveshaft seal(s) or O-ring(s) Model C717.
should be replaced or properly lubricated. 7. Wipe all exterior surfaces of the freezer with a clean,
8. Repeat steps 1 through 7 for the other side of sanitized towel.
Model C717.
Brush-Cleaning
1. Prepare an approved 100 PPM cleaning solution
(example 2-1/2 gal. [9.5 L] of Kay-5® or 2 gal. [7.6 L]
of Stera-Sheen®).
6
Make sure all brushes provided with the freezer are
available for brush-cleaning.
2. Remove all O-rings.
3. Thoroughly brush-clean all disassembled parts in the
cleaning solution, making sure all lubricant and mix
film is removed. Make sure to brush all surfaces and
holes, especially the draw valve hole in the freezer
door.
4. Rinse all parts with clean, warm water. Place the
parts on a clean, dry surface to air-dry overnight.

Notes:

Section 7 Operator’s Checklist
During Brush-Cleaning and Sanitizing Regular Maintenance Checks

 Replace scraper blades that are nicked or
ALWAYS FOLLOW LOCAL HEALTH CODES. damaged. Before installing the beater assembly,
make sure the scraper blades are properly
attached to the helix.
 Check the rear shell bearing for signs of wear
(excessive mix leakage in rear drip pan) and make
NOTICE! Cleaning and sanitizing schedules
sure it is properly cleaned.
are governed by your federal, state, or local regulatory
agencies and must be followed accordingly. Please see  Using a screwdriver and cloth towel, clean the
the cleaning section of this manual for the proper rear shell bearing and the female hex drive socket
procedure to clean this machine. of lubricant and mix deposits.
Consult your governing food code to determine the  Dispose of O-rings and seals if they are worn,
maximum number of days allowed between brush-clean torn, or fit too loosely, and replace with new ones.
cycles.  Follow all lubricating procedures as outlined in
The following checkpoints should be stressed during the "Assembly" on page 6-1.
cleaning and sanitizing operations.  If your machine is air-cooled or equipped with an
auxiliary refrigeration system, check the
Troubleshooting Bacterial Count condensers for dirt and lint. Dirty condensers will
 Thoroughly clean and sanitize the machine reduce the efficiency and capacity of the machine.
regularly, including complete disassembly and Condensers should be cleaned monthly with a
brush-cleaning. soft brush. Never use screwdrivers or other metal
probes to clean between the fins
 Use all brushes supplied for thorough cleaning.
The brushes are specially designed to reach all Note: For machines equipped with an air filter, it
mix passageways. will be necessary to vacuum-clean the filters
monthly.
 Use the white bristle brush to clean the mix inlet
hole, which extends from the mix hopper down to
the rear of the freezing cylinder. 7
 Use the black bristle brush to thoroughly clean the
rear shell bearing located at the rear of the
freezing cylinder. Use a generous amount of
cleaning solution on the brush.
 Properly prepare the cleaning and sanitizing
solutions. Read and follow label directions
carefully. Too strong of a solution may damage
the parts, and too weak of a solution does not
adequately clean or sanitize.
 The temperature of mix in the mix hopper and
walk-in cooler should be below 40°F (4.4°C).
Operator’s Checklist Models C709 & C717 7-1

OPERATOR’S CHECKLIST
Winter Storage Wrap detachable parts of the freezer (such as the beater,
blades, driveshaft, and freezer door) and place them in a
If the place of business is to be closed during the winter
protected dry place. Rubber trim parts and gaskets can
months, it is important to protect the freezer by following
be protected by wrapping them with moisture-proof
certain precautions, particularly if the building is subject
paper. All parts should be thoroughly cleaned of dried mix
to freezing conditions.
or lubrication, which can attract mice and other vermin.
Disconnect the freezer from the main power source to
prevent possible electrical damage. It is recommended that a Taylor service technician
perform winter storage draining, to ensure all water has
On water-cooled freezers, disconnect the water supply.
been removed. This guards against freezing and
Relieve pressure on the spring in the water valve. Use air
rupturing of the components.
pressure on the outlet side to blow out any water
remaining in the condenser. This is extremely
important. Failure to follow this procedure may cause
severe and costly damage to the refrigeration system.
Your local Taylor distributor can perform this winter
storage service for you.
7-2 Models C709 & C717 Operator’s Checklist

Section 8 Troubleshooting Guide
Table 8-1
Page
Problem Probable Cause Remedy
Ref.
1. Soft lock message a. More than 24 hours since the last a. The freezer must go through a Heat 5-5
appears on display. Heat cycle. cycle every 24 hours. The freezer
must be disassembled and
brush-cleaned or placed in a Heat
cycle.
b. The power switch is in the OFF b. Move the power switch to the ON 5-7
position. position. The freezer must be
disassembled and brush-cleaned or
placed in a Heat cycle.
c. The freezer was not in the Auto or c. The freezer must be in the Auto or 5-7
Standby mode when the Heat Standby mode. The freezer must be
cycle was programmed to start. disassembled and brush-cleaned or
d. Mix Out condition. d. Level of mix in hopper must be up to 5-7
the fill line on the agitator paddle. The
freezer must be disassembled and
brush-cleaned or placed in a Heat
cycle.
e. The agitator is not installed. e. The agitator must be cleaned and 6-9
installed before starting the Heat
cycle. The freezer must be
disassembled and brush-cleaned or
f. There was a power failure. f. Check fault messages and product 5-12
temperature. Disassemble and
brush-clean or initiate a Heat
Treatment cycle.
2. Hard lock message a. Brush-clean interval exceeded. a. The freezer must be disassembled 5-5
appears on display. and brush-cleaned within 24 hours
when the counter indicates 1 day
remaining.
b. A barrel or hopper thermistor is b. Call a service technician. ---
faulty. 8
Troubleshooting Guide Models C709 & C717 8-1

TROUBLESHOOTING GUIDE
Page
Ref.
3. No product is being a. Low on mix. The MIX OUT light is a. Add mix to the mix hopper. Return to 6-8
dispensed. on. Auto mode.
b. The power switch is in the OFF b. Move the power switch to the ON 6-7
position. position and select Auto mode.
c. The circuit breaker is off or the fuse c. Turn the breaker on or replace the ---
is blown. fuse.
d. Beater motor is out on reset. d. Turn the machine off. Press the ---
BEATER OVERLOAD message RESET button. Restart the machine
appears. in Auto mode.
e. Machine is not in Auto mode. e. Select Auto mode and allow machine 6-10
to cycle off before drawing product.
f. Feed tube not properly installed. f. Make sure the feed tube is properly 6-8
installed.
g. Freeze-up in mix inlet hole. g. Call a service technician. ---
h. The beater is rotating h. Contact a service technician to ---
counterclockwise when observed correct rotation.
from the operator end.
4. The product is too soft. a. Draw rate is set too fast. a. Adjust draw rate of 5 oz.to 7 1/2 oz. 6-2
(142 g to 213 g) of product by weight
in 10 seconds.
b. Not enough airspace around b. Allow for adequate airflow across the 1-2
machine (air-cooled machines). condenser.
c. Worn scraper blades. c. Replace regularly. 9-1
d. Dirty condenser (A/C). d. Clean monthly. 7-1
e. Mix is out of date. e. Use only fresh mix. ---
f. Loss of water (W/C). f. Locate cause of water loss and 7-2
correct.
g. Viscosity needs adjustment. g. Contact service technician. ---
5. The product is too a. Freezing cylinder not primed a. Drain the freezing cylinder and 6-8
thick. correctly. reprime the machine.
b. The viscosity control is set too b. Call a service technician. ---
cold.
c. Freeze-up in mix inlet hole. c. Call a service technician. ---
6. The mix in the hopper a. Hopper cover is not in position. a. Clean and sanitize the hopper cover 6-8
8 is too warm. and place in position.
b. The agitator is not installed. b. Clean and sanitize the agitator and 6-9
install.
c. The hopper temperature is out of c. Call a service technician. ---
adjustment.
7. The mix in the hopper a. The hopper temperature is out of a. Call a service technician. ---
is too cold. adjustment.
8. Mix Low and Mix Out a. Milkstone buildup in the hopper. a. Clean hopper(s) thoroughly. 6-7
probes are not
functioning.
9. Product is collecting on a. The top O-ring on draw valve is a. Lubricate properly or replace the 6-4
top of the freezer door. improperly lubricated or worn. O-ring.
8-2 Models C709 & C717 Troubleshooting Guide

Page
Ref.
10. Excessive mix leakage a. Missing or worn draw valve a. Install or replace regularly. 6-4/9-1
from door spout. O-rings.
b. Inadequate lubrication of draw b. Lubricate properly. 6-2/6-4
valve O-rings.
c. Wrong type of lubricant is being c. Use the proper lubricant (example: 6-1
used (example: petroleum-based Taylor Lube).
lubricant).
11. Excessive mix leakage a. Missing or worn seal on driveshaft. a. Install or replace regularly. 6-1/9-1
into the rear drip pan. b. The driveshaft seal is installed b. Install correctly. 6-1
inside out.
c. Improper lubrication of driveshaft c. Lubricate properly. 6-1
or seal.
d. The driveshaft and beater d. Call a service technician. ---
assembly worked forward.
e. Worn rear shell bearing. e. Call a service technician. ---
f. Gearbox out of alignment f. Call a service technician. ---
12. The driveshaft is stuck a. Mix and lubricant collected in drive a. Brush-clean the rear shell bearing 6-13
in the drive coupling. coupling. area regularly.
b. Rounded corners of driveshaft, b. Call a service technician. ---
drive coupling, or both.
c. Gear box is out of alignment. c. Call a service technician. ---
13. The freezing cylinder a. Missing or worn front bearing and a. Install or replace the front bearing and 6-2
walls are scored. scraper blades. scraper blades.
b. The baffle rod on the freezer door b. Replace freezer door. 6-2
is broken.
c. Beater assembly is bent. c. Replace beater assembly. 6-2
d. Gearbox is out of alignment. d. Call a service technician. ---
14. The product makes a a. Draw rate is set too fast. a. Adjust draw rate of 5 oz. to 7 1/2 oz. 6-2
popping sound when (142 g to 213 g) of product by weight
drawn. in 10 seconds.
b. Freezing cylinder not primed b. Drain the freezing cylinder and 6-8
correctly. re-prime the machine.
15. No control panel a. Machine is unplugged. a. Plug into wall receptacle. ---
functions with power b. Circuit breaker off or blown fuse. b. Turn the circuit breaker on or replace ---
switch on. the fuse. 8
16. No freezer operation a. Machine is unplugged. a. Plug into wall receptacle. ---
after pressing the Auto b. The circuit breaker is off or the fuse b. Turn the circuit breaker on or replace ---
key. is blown. the fuse.
c. The beater motor is out on reset. c. Reset the freezer. 5-3
17. Product is not feeding a. Inadequate level of mix in the mix a. Fill the mix hopper with mix. 6-8
into the freezing hopper.
cylinder. b. The mix inlet hole is frozen up. b. The mix hopper temperature needs ---
adjustment. Call a service technician.
Troubleshooting Guide Models C709 & C717 8-3

Notes:
8-4 Models C709 & C717 Troubleshooting Guide

Section 9 Parts Replacement Schedule
Table 9-1
Part Description Every Every Annually

3 Months 6 Months
Scraper Blades X
Driveshaft Seal X
Freezer Door Gasket X
Front Bearing X
Draw Valve O-ring X
Mix Feed Tube O-ring X
Air Orifice O-ring X
White Bristle Brush, 3” x 7” Inspect and replace if Minimum

necessary.
White Bristle Brush, 1” x 2” Inspect and replace if Minimum

necessary.
Black Bristle Brush, 1” x 2” Inspect and replace if Minimum

necessary.
Double-Ended Brush Inspect and replace if Minimum

necessary.
Yellow Bristle Brush Inspect and replace if Minimum

necessary.
Baffle-Threadless Molded Inspect and replace if

necessary.
Parts Replacement Schedule Models C709 & C717 9-1

PARTS REPLACEMENT SCHEDULE
Notes:
9-2 Models C709 & C717 Parts Replacement Schedule

Section 10 Limited Warranty on Equipment
TAYLOR COMPANY LIMITED WARRANTY ON FREEZERS

Taylor Company is pleased to provide this limited warranty on new Taylor-branded freezer equipment available from
Taylor to the market generally (the “Product”) to the original purchaser only.
LIMITED WARRANTY
Taylor warrants the Product against failure due to defect in materials or workmanship under normal use and service as
follows. All warranty periods begin on the date of original Product installation. If a part fails due to defect during the
applicable warranty period, Taylor, through an authorized Taylor distributor or service agency, will provide a new or
remanufactured part, at Taylor’s option, to replace the failed defective part at no charge for the part. Except as
otherwise stated herein, these are Taylor’s exclusive obligations under this limited warranty for a Product failure. This
limited warranty is subject to all provisions, conditions, limitations, and exclusions listed below and on the reverse
(if any) of this document.
Table 10-1
Product Part Limited Warranty Period
Soft Serve Insulated shell assembly Five (5) years
Frozen Yogurt Shakes Refrigeration compressor (except service Five (5) years
valve)
Smoothies Beater motors Two (2) years
Frozen Beverage Beater drive gear Two (2) years
Batch Desserts Printed circuit boards and Softech Two (2) years
controls beginning with serial number
H8024200
Parts not otherwise listed in this table or One (1) year

excluded below
LIMITED WARRANTY CONDITIONS

1. If the date of original installation of the Product cannot be verified, then the limited warranty period begins
ninety (90) days from the date of Product manufacture (as indicated by the Product serial number). Proof of
purchase may be required at time of service.
2. This limited warranty is valid only if the Product is installed and all required service work on the Product is
performed by an authorized Taylor distributor or service agency, and only if genuine, new Taylor parts are used.
3. Installation, use, care, and maintenance must be normal and in accordance with all instructions contained in the
Taylor Operator’s Manual.
4. Defective parts must be returned to the authorized Taylor distributor or service agency for credit.
5. The use of any refrigerant other than that specified on the Product’s data label will void this limited warranty.
10
Limited Warranty on Equipment Models C709 & C717 10-1

LIMITED WARRANTY ON EQUIPMENT
LIMITED WARRANTY EXCEPTIONS

This limited warranty does not cover:
1. Labor or other costs incurred for diagnosing, repairing, removing, installing, shipping, servicing, or handling of
defective parts, replacement parts, or new Products.
2. Normal maintenance, cleaning, and lubrication as outlined in the Taylor Operator’s Manual, including cleaning of
condensers.
3. Replacement of wear items designated as Class “000” parts in the Taylor Operator’s Manual.
4. External hoses, electrical power supplies, and machine grounding.
5. Parts not supplied or designated by Taylor, or damages resulting from their use.
6. Return trips or waiting time required because a service technician is prevented from beginning warranty service
work promptly upon arrival.
7. Failure, damage, or repairs due to faulty installation, misapplication, abuse, no or improper servicing, unauthorized
alteration, or improper operation or use as indicated in the Taylor Operator’s Manual, including but not limited to the
failure to use proper assembly and cleaning techniques, tools, or approved cleaning supplies.
8. Failure, damage, or repairs due to theft, vandalism, wind, rain, flood, high water, water, lightning, earthquake, or
any other natural disaster, fire, corrosive environments, insect or rodent infestation, or other casualty, accident or
condition beyond the reasonable control of Taylor; operation above or below the electrical or water supply
specification of the Product; or components repaired or altered in any way so as, in the judgment of the
Manufacturer, to adversely affect performance, or normal wear or deterioration.
9. Any Product purchased over the Internet.
10. Failure to start due to voltage conditions, blown fuses, open circuit breakers, or damages due to the inadequacy or
interruption of electrical service.
11. Electricity or fuel costs, or increases in electricity or fuel costs from any reason whatsoever.
12. Damages resulting from the use of any refrigerant other than that specified on the Product’s data label will void this
limited warranty.
13. Any cost to replace, refill, or dispose of refrigerant, including the cost of refrigerant.
14. ANY SPECIAL, INDIRECT, OR CONSEQUENTIAL PROPERTY OR COMMERCIAL DAMAGE OF ANY NATURE
WHATSOEVER. Some jurisdictions do not allow the exclusion of incidental or consequential damages, so this
limitation may not apply to you.
This limited warranty gives you specific legal rights, and you may also have other rights which vary from jurisdiction to
jurisdiction.
10
10-2 Models C709 & C717 Limited Warranty on Equipment

LIMITATION OF WARRANTY
THIS LIMITED WARRANTY IS EXCLUSIVE AND IS IN LIEU OF ALL OTHER WARRANTIES, CONDITIONS,
AND/OR REMEDIES UNDER THE LAW, INCLUDING ANY IMPLIED WARRANTIES OR CONDITIONS OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. THE ORIGINAL OWNER’S SOLE REMEDY
WITH RESPECT TO ANY PRODUCTS SHALL BE REPAIR OR REPLACEMENT OF DEFECTIVE COMPONENTS
UNDER THE TERMS OF THIS LIMITED WARRANTY. ALL RIGHTS TO CONSEQUENTIAL OR INCIDENTAL
DAMAGES (INCLUDING CLAIMS FOR LOST SALES, LOST PROFITS, PRODUCT LOSS, PROPERTY DAMAGES,
OR SERVICE EXPENSES) ARE EXPRESSLY EXCLUDED. THE EXPRESS WARRANTIES MADE IN THIS LIMITED
WARRANTY MAY NOT BE ALTERED, ENLARGED, OR CHANGED BY ANY DISTRIBUTOR, DEALER, OR OTHER
PERSON, WHATSOEVER.
LEGAL REMEDIES
The owner must notify Taylor in writing, by certified or registered letter to the following address, of any defect or
complaint with the Product, stating the defect or complaint and a specific request for repair, replacement, or other
correction of the Product under warranty, mailed at least thirty (30) days before pursuing any legal rights or remedies.
Taylor Company
Rockton, IL 61072, U.S.A.
10
Limited Warranty on Equipment Models C709 & C717 10-3

Notes:
10
10-4 Models C709 & C717 Limited Warranty on Equipment

Section 11 Limited Warranty on Parts
TAYLOR COMPANY LIMITED WARRANTY ON TAYLOR GENUINE PARTS

Taylor Company is pleased to provide this limited warranty on new Taylor genuine replacement components and parts
available from Taylor to the market generally (the “Parts”) to the original purchaser only.
LIMITED WARRANTY
Taylor warrants the Parts against failure due to defect in materials or workmanship under normal use and service as
follows. All warranty periods begin on the date of original installation of the Part in the Taylor unit. If a Part fails due to
defect during the applicable warranty period, Taylor, through an authorized Taylor distributor or service agency, will
provide a new or remanufactured Part, at Taylor’s option, to replace the failed defective Part at no charge for the Part.
Except as otherwise stated herein, these are Taylor’s exclusive obligations under this limited warranty for a Part failure.
This limited warranty is subject to all provisions, conditions, limitations, and exclusions listed below and on the reverse
(if any) of this document.
Table 11-1
Parts Warranty Class Code Or Part Limited Warranty Period
Class 103 Parts¹ Three (3) months
Class 212 Parts² Twelve (12) months
Class 512 Parts Twelve (12) months
Class 000 Parts No warranty
LIMITED WARRANTY CONDITIONS

1. If the date of original installation of the Part cannot be otherwise verified, proof of purchase may be required at time
of service.
2. This limited warranty is valid only if the Part is installed and all required service work in connection with the Part is
performed by an authorized Taylor distributor or service agency.
3. The limited warranty applies only to Parts remaining in use by their original owner at their original installation
location in the unit of original installation.
4. Installation, use, care, and maintenance must be normal and in accordance with all instructions contained in the
Taylor Operator’s Manual.
5. Defective Parts must be returned to the authorized Taylor distributor or service agency for credit.
6. This warranty is not intended to shorten the length of any warranty coverage provided pursuant to a separate Taylor
Limited Warranty on freezer or grill equipment.
7. The use of any refrigerant other than that specified for the unit in which the Part is installed will void this limited
warranty.
1, 2 Except that Taylor Part #032129SER2 (Compressor-Air-230V SERV) and Taylor Part #075506SER1
(Compressor-Air-115V 60HZ) shall have a limited warranty period of twelve (12) months when used in Taylor freezer
equipment and a limited warranty period of two (2) years when used in Taylor grill equipment.
11
Limited Warranty on Parts Models C709 & C717 11-1

LIMITED WARRANTY ON PARTS
LIMITED WARRANTY EXCEPTIONS

This limited warranty does not cover:
1. Labor or other costs incurred for diagnosing, repairing, removing, installing, shipping, servicing, or handling of
defective Parts, replacement Parts, or new Parts.
2. Normal maintenance, cleaning, and lubrication as outlined in the Taylor Operator’s Manual, including cleaning of
condensers or carbon and grease buildup.
3. Required service, whether cleaning or general repairs, to return the cooking surface assemblies, including the
upper platen and lower plate, to an operational condition to achieve proper cooking or allow proper assembly of
release sheets and clips as a result of grease buildup on the cooking surfaces, including but not limited to the
platen and plate, sides of the shroud, or top of the shroud.
4. Replacement of cooking surfaces, including the upper platen and lower plate, due to pitting or corrosion (or in the
case of the upper platen, due to loss of plating) as a result of damage due to the impact of spatulas or other small
wares used during the cooking process or as a result of the use of cleaners, cleaning materials, or cleaning
processes not approved for use by Taylor.
5. Replacement of wear items designated as Class “000” Parts in the Taylor Operator’s Manual, as well as any
release sheets and clips for the Product’s upper platen assembly.
6. External hoses, electrical power supplies, and machine grounding.
7. Parts not supplied or designated by Taylor, or damages resulting from their use.
8. Return trips or waiting time required because a service technician is prevented from beginning warranty service
work promptly upon arrival.
9. Failure, damage, or repairs due to faulty installation, misapplication, abuse, no or improper servicing, unauthorized
alteration, or improper operation or use as indicated in the Taylor Operator’s Manual, including but not limited to the
failure to use proper assembly and cleaning techniques, tools, or approved cleaning supplies.
10. Failure, damage, or repairs due to theft, vandalism, wind, rain, flood, high water, water, lightning, earthquake, or
any other natural disaster, fire, corrosive environments, insect or rodent infestation, or other casualty, accident or
condition beyond the reasonable control of Taylor; operation above or below the gas, electrical, or water supply
specification of the unit in which a part is installed; or Parts or the units in which they are installed repaired or
altered in any way so as, in the judgment of Taylor, to adversely affect performance, or normal wear or
deterioration.
11. Any Part purchased over the Internet.
12. Failure to start due to voltage conditions, blown fuses, open circuit breakers, or damages due to the inadequacy or
interruption of electrical service.
13. Electricity, gas, or other fuel costs, or increases in electricity or fuel costs from any reason whatsoever.
14. Damages resulting from the use of any refrigerant other than that specified for the unit in which the Part is installed
will void this limited warranty.
15. Any cost to replace, refill, or dispose of refrigerant, including the cost of refrigerant.
16. ANY SPECIAL, INDIRECT, OR CONSEQUENTIAL PROPERTY OR COMMERCIAL DAMAGE OF ANY NATURE
WHATSOEVER. Some jurisdictions do not allow the exclusion of incidental or consequential damages, so this
limitation may not apply to you.
This limited warranty gives you specific legal rights, and you may also have other rights which vary from jurisdiction to
jurisdiction.
11
11-2 Models C709 & C717 Limited Warranty on Parts

LIMITATION OF WARRANTY
THIS LIMITED WARRANTY IS EXCLUSIVE AND IS IN LIEU OF ALL OTHER WARRANTIES, CONDITIONS,
AND/OR REMEDIES UNDER THE LAW, INCLUDING ANY IMPLIED WARRANTIES OR CONDITIONS OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. THE ORIGINAL OWNER’S SOLE REMEDY
WITH RESPECT TO ANY PRODUCTS SHALL BE REPAIR OR REPLACEMENT OF DEFECTIVE PARTS UNDER
THE TERMS OF THIS LIMITED WARRANTY. ALL RIGHTS TO CONSEQUENTIAL OR INCIDENTAL DAMAGES
(INCLUDING CLAIMS FOR LOST SALES, LOST PROFITS, PRODUCT LOSS, PROPERTY DAMAGES, OR
SERVICE EXPENSES) ARE EXPRESSLY EXCLUDED. THE EXPRESS WARRANTIES MADE IN THIS LIMITED
WARRANTY MAY NOT BE ALTERED, ENLARGED, OR CHANGED BY ANY DISTRIBUTOR, DEALER, OR OTHER
PERSON, WHATSOEVER.
LEGAL REMEDIES
The owner must notify Taylor in writing, by certified or registered letter to the following address, of any defect or
complaint with the Part, stating the defect or complaint and a specific request for repair, replacement, or other
correction of the Part under warranty, mailed at least thirty (30) days before pursuing any legal rights or remedies.
Taylor Company
Rockton, IL 61072, U.S.A.
11
Limited Warranty on Parts Models C709 & C717 11-3

Notes:
11
11-4 Models C709 & C717 Limited Warranty on Parts

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OPERATOR’S

Model C709 and C717

Original Operating Instructions

062080-M 2/4/05 (Original Publication)

Taylor distributor: __________________________________________________________

Date of installation: _________________________________________________________

Information found on the data label:

Model Number: ____________________________________________________________

Serial Number: ____________________________________________________________

Electrical Specs: Voltage__________________ Cycle__________

Maximum Fuse Size: ______________________________________________________ A

Minimum Wire Ampacity: ___________________________________________________ A

© February 2005, Taylor Company

WARNING! This machine has many sharp

To the Installer Models C709 & C717 1-1

Air-Cooled Machines Electrical Connections

IMPORTANT! A backflow prevention device is

1-2 Models C709 & C717 To the Installer

NOTICE! Beater rotation must be clockwise as NOTICE! Taylor reminds technicians to be

To the Installer Models C709 & C717 1-3

1-4 Models C709 & C717 To the Installer

IMPORTANT! If the crossed-out wheeled bin

IMPORTANT! This manual should be read

Note: Your Taylor warranty is valid only if the parts are

To the Operator Models C709 & C717 2-1

Compressor Warranty Disclaimer For Units Equipped with Taylor's Remote

2-2 Models C709 & C717 To the Operator

WARNING! Avoid injury. CAUTION! This machine is designed to

CAUTION! This machine must be placed on a

NOTICE! Cleaning and sanitizing schedules

3-2 Models C709 & C717 Safety

Item Description Part No. Item Description Part No.

1 Panel-Side-Left 056963-SP1 10 Panel A-Side-Right X57871

2 Pan-Drip 11-5/8 Long 027503 11 Panel A.-Front-Upper X59423

3 Pin-Retaining-Hopper CVR 043934 12 Panel A.-Front-Lower X58955

4 Kit A.-Cover-Hopper X65368 13 Stud-Nose Cone 055987

5 Blade A.-Agitator X56591 14 Shelf-Tray-Drip 056076

6 Tube A.-Feed-Outer-HT X34641 15 Tray-Drip 056858

7 Panel-Rear 056077-SP1 16 Shield-Splash 049203

8 Orifice 022465-100 17 Tube A.-Feed-SC-Inner X32824-2

9 Screw-1/4-20X3/8 RHM-SS 011694

Parts Models C709 & C717 4-1

Model C709 Single-Spout Door and Beater Assembly

Item Description Part No. Item Description Part No.

1 Handle A.-Draw-Welded X56246 9 Pin-Handle-SS 055819

2 O-ring-1/4 OD X .070W 50 015872 10 Gasket-Door HT 4”-DBL 048926

3 Screw-Adjustment-5/16-24 056332 11 Baffle-Threadless Molded 087708

4 Nut-Stud Black 3.250” 058765 12 Bearing-Front 088811

5 Nut-Stud Black 2.563“ 058764 13 Beater A.-3.4 qt. Helicore X31761

6 Door A. X87683-1 14 Blade-Scraper-Plastic 035174

7 Valve A.-Draw X55820 15 Shaft-Beater 056078

8 O-ring-Draw Valve-S.S. 014402 16 Seal-Drive Shaft 032560

4-2 Models C709 & C717 Parts

Parts Models C709 & C717 4-3

Model C717 Exploded View Parts Identification

Item Description Part No. Item Description Part No.

1 Cover-Hopper 053809-1 14 Panel A.-Filter-Louvered X59928

2 Blade A.-Agitator X56591 15 Caster-4” SWV 3/4-10 Stem 044106

3 Orifice 022465-100 16 Screw-1/4-20 X 3/8 RHM-SS 011694

Electrical Specs: Voltage________ Cycle