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    DS - Lab Exp-2

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    DS - Lab Exp-2

    Uploaded by

    joshua johny
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    DS_lab exp-2

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    14 views2 pages

    DS - Lab Exp-2

    Uploaded by

    joshua johny

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    Expriment no.

    What is cognitive computing ?


    Cognitive computing is a subfield of artificial intelligence (AI) that refers to systems
    that aim to simulate human thought processes and reasoning in order to interpret
    data, understand natural language, and learn from interactions. The goal is to create
    intelligent systems that can adapt and make decisions similar to the way humans
    would.

    Advantages of cognitive computing

     It helps in the improvement of customer engagement and service.


     It helps in enhancing employee productivity and quality of service/product
    outcomes.
     It helps in providing very accurate data analysis.
     Hence cognitive systems are employed in the healthcare industry.

    Disadvantages of cognitive computing

     Security is a major concern as digital devices manage critical information in


    cognitive computing.
     The cognitive computing-based systems/products require lengthy development
    cycles.
     Change management is another challenge as this technology has the power to
    learn like humans and behave like natural humans.
     Hence people are fearful as they feel machines would replace humans in the
    future.

    Real time application of cognitive computing

    The IBM Watson chatbot is a multi-channel chatbot that can be used in different
    channels like Facebook Messenger, Skype, Slack, and many more. It is designed
    to provide the best experience for users by using natural language processing
    and machine learning. The IBM Watson chatbot has been built on the IBM Cloud
    platform, enabling it to process large amounts of data at high speed. It also uses
    deep learning algorithms to understand user intent and context
    IBM Watson Chatbot Faetures
    The IBM Watson Assistant chatbot has been designed with several features that
    make it an ideal option for companies looking to provide their customers with a
    convenient and easy way to get information or help from them. Some of the key
    features of this chatbot are listed below:

    Natural Language Processing – To understand users’ intent and context, the


    chatbot uses natural language processing techniques. This allows it to provide
    accurate responses in a timely manner even when there are thousands or millions of
    users interacting with it simultaneously.
    Deep Learning Algorithms – To precisely know customers’ interests and behavior,
    the chatbot uses deep learning algorithms. This allows it to provide more appropriate
    responses in the future.
    Conversational Interface – The IBM Watson Chatbot has been designed with a
    conversational interface that makes it easy for users to interact by typing or speaking
    their queries.
    Multiple Channels – Users can access this chatbot on different channels like
    Facebook Messenger, Skype, Slack, and many more to access it from anywhere at
    any time.
    Dialog Management – You control the conversation flow with this feature of the IBM
    Watson Chatbot platform. You can decide which questions are asked first, whether
    there will be branching conversations, etc., based on the user response to previous
    questions/statements made by the bot.

    How does IBM Watson Chatbot Work?


    The IBM Watson conversation chatbot works through an interface where users can
    interact with it by typing or speaking their queries. The chatbot then processes the
    query and provides an appropriate response based on its understanding of the
    user’s intent and context. The chatbot uses natural language processing techniques
    to understand what the user wants, whether it is information about a product or
    service or help with some problem. If needed, the chatbot will ask follow-up
    questions to clarify the user's needs before providing an answer or solution. This
    helps ensure that only relevant information is provided to users instead of irrelevant
    content, which may confuse them further when looking for answers to their problems.

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