Espresseria Ea80 Ea81 Automatic Manual
Espresseria Ea80 Ea81 Automatic Manual
HOW TO USE
KRUPS INTERNATIONAL GUARANTEE: COUNTRY LIST SMALL HOUSEHOLD APPLIANCES www.krup
s.com
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SUOMI
NEW ZEALAN
09 8946 150 0800 700 711 U.S.A. 800-526-5377
FINLAND D
2/10/2018
Date of purchase
Product reference
Distributor stamp
Lights
Meaning
Cleaning On/Off
Fill tank
accessories CLEAN
CAL
Sound signals:
One beep when pressing ON/OFF: turning on the power on the activated appliance.
One beep every ten seconds: the appliance is awaiting instructions from the user.
One double beep: the appliance has registered your request and will stop as soon as possible.
Dear Customer,
Thank you for having purchased this Krups Espresseria Automatic. We are sure you will enjoy both the quality of
the coffee it makes and how easy it is to use.
Whether you want a short, strong shot of a ristretto, a good espresso, a larger and milder lungo, or a creamy
cappuccino, your automatic coffee / espresso machine has been designed so you can enjoy the same quality at
home as at the bistro, whatever the time of day and right through the week.
Thanks to its Thermoblock System, its 15 bar pump and because it uses real coffee beans that are ground just
before the coffee is made, your Espresseria Automatic will give you a drink containing maximum aroma, with a
fine creamy golden brown top produced by the natural oils contained in coffee beans.
To obtain an espresso at just the right temperature and a nice compact creamy top, we advise you to pre-heat
your cup. After a few trial runs you will find the type of mix and roast of the coffee beans that suits your taste. The
quality of the water used is obviously another essential factor in the coffee you get.
Make sure the water is fresh from the tap (contact with the air tends to make it stale), that it is free from chlorine
odours and relatively cold.
Espresso coffee is richer in aroma than a conventional filter coffee. Despite its stronger, longer-lasting taste,
espresso in fact contains less caffeine than filter coffee.
DESCRIPTION
A Water tank handle/lid
B Water tank
C Coffee grounds collector
D Coffee outlets with height adjusting handle
E Removable drip grid and tray
F Coffee bean container lid
1 Coffee bean container
G Grinding fineness setting knob
H Metal grinding wheel
I Cleaning inlet
J Cup tray
2 Control panel
K Steam button
L “On/Off key and light
M Coffee volume rotating button
N “empty the coffee grounds” and “empty the drip tray” warning light
O “Fill water tank” light
P Strong coffee key
Q Standard coffee key
R “Scale removal” light
S “Clean” light
T “Rinsing/servicing” key
U Steam nozzle
V Water level floats
SYMBOL IN INFORMATION
Danger:
Warning against the risk of serious or fatal injuries. The lightning bolt symbol warns against electrical dangers.
Attention:
Warning against the risks of incorrect operation, damage or destruction of the appliance.
Important:
Warning signals
Empty the coffee grounds collector, the drip tray, the light will remain on if the coffee grounds collector is not
properly inserted or if it has been put back in place 4 seconds earlier
Standard
Steam button
Rinsing/servicing
Strong coffee
BEVERAGE PREPARATION
TYPES OF COFFEE Number of cups possibl Possible volume settings ( Possible strength setti
e ml) ngs
1 20 to 30 ml
RISTRETTO
2×1 2 x 20 to 30 ml in two cycles or
1 30 to 70 ml
ESPRESSO
2×1 2 x 30 to 70 ml in two cycles or
1 80 to 220 ml
COFFEE or LUNGO
2 x 80 to 220 ml in two cycle or
2×1
s
Do not fill the water tank with hot water, milk or any other liquid. If you turn on the appliance when the water tank
is not in place or not correctly filled (under the “min.’ level,), the light will come on and making an espresso or a
cup of coffee will be made impossible.
It is recommended that you do not use oily, caramelised or flavoured coffee beans for this appliance. These kinds
of beans may damage the appliance.
Check that the coffee beans do not contain any foreign particles such as grit, as any damage caused by the
presence of foreign particles will invalidate the guarantee. Do not put water into the coffee bean container.
Remember to fit the drip tray to avoid waste water flowing onto the work surface and staining it or scalding you.
Check that your water tank is clean
Turn on the appliance by pressing the button – Fig. 5. The light is constant.
Put a container with a minimum capacity of 0.6 litres underneath the two coffee outlets and steam nozzle.
Press the – Fig. 6 button: the appliance starts the initialisation cycle for rinsing of the steam and coffee circuits.
The light flashes.
The cycle is finished when the light becomes constant. The appliance is now ready to use.
It is preferable to rinse the 2 circuits out at least once after the appliance has not been used for several days.
Each time you plug your appliance in, it will carry out an cycle.
You can choose the strength of your coffee by setting the coffee bean grinding fineness. The finer the grinding
setting, the stronger and creamier the coffee should be. Set the desired fineness for grinding by turning the
‘Grinding fineness setting’ knob. Turn to the left for finer grind. Turn to the right for coarser grind.
When you first make coffee with the appliance or after a long period of absence or a cleaning or scale removal
procedure, a little steam and hot water will come out of the steam nozzle (priming). Splashing or scalding may
occur if the coffee outlets are set too high in relation to the size of the cups.
Note:
To stop coffee flowing into the cup, you can either again press one of the or , keys or turn the knob to the min.
position.
The ground coffee is moistened with a little hot water after the grinding stage. A few moments later, percolation as
such starts. Beyond a certain amount of coffee in the cup, we recommend – in order to obtain a stronger coffee –
to divide your preparation into two separate cycles. Example 2 x 70 ml cycles for a cup of 140 ml.
cup function
Press the button the light flashes during the pre-heating of the appliance The light becomes constant.
Place 2 cups under the coffee outlets. You can lower or raise the coffee outlets to suit the size of your cup- Fig.
10.
Select the button or according to your choice, by quickly pressing the button twice.
The light comes on with a double flash to inform you that you have requested two cups of coffee.
The appliance will automatically sequence 2 complete coffee-making cycles. Make sure that you
don’t remove the cups after the first cycle.
If you press the button once and the button a second time (or the other way round), the second one isn’t taken
into account
PREPARING STEAM
Steam froths up the milk to make a cappuccino or a caffe latte, for example, and also heats up liquids. As you
need a higher temperature to produce steam than to make an espresso, the appliance runs an additional pre-
heating phase for steam.
Press the button: the light flashes during the pre-heating of the appliance.
Once the pre-heating is finished, the light stays constant and you can start the steam
The appliance goes back to its initial position if the steam control is not used after 2 mins.
Frothing milk
We recommend that you use pasteurised or UHT milk that has been recently opened. Untreated milk does not
give the best results.
Pour the milk into your milk jug. Immerse the nozzle in the milk – Fig. 12.
Once your milk is frothy enough – Fig. 13 – again press the key to stop the cycle.
To remove any milk traces from the steam nozzle, place a container under the nozzle and restart a preparation
with steam (around 10 seconds).
The steam nozzle can be removed for more intense cleaning. Wash it out with water and a little washing up liquid
and a small non-abrasive brush. Rinse and dry it – Fig. 14. Before
putting it back, ensure that the air inlet holes are not blocked by any milk residues. If necessary, unblock them
using the needle supplied – Fig. 15.
Do not wash the steam nozzle in a dishwasher. To interrupt the steam function, simply press any button. If the
nozzle is obstructed, unblock it with the needle provided. Steam can be produced for a maximum of 2 minutes per
cycle.
After the steam function has been used, the nozzle can be hot, and we recommend that you wait for a few
moments before handling it.
This auto-cappuccino accessory enables you to make cappuccinos or lattes – Fig. 16.
Connect the different parts to each other. Ensure that you do not pierce the pipe by keeping the button in the
correct place.
After removing the lid, fill the jug with milk – Fig. 17 and place a cup or glass under the auto-cappuccino nozzle –
Fig. 18. Select the cappuccino or latte position on the special nozzle – Fig. 19.
Start the steam, as indicated in the chapter ‘Making drinks with steam’.
Once you have made the milk froth, place your cup under the coffee outlets and start a coffee cycle – Fig. 20.
To prevent the milk from drying on the auto-cappuccino accessory, ensure that you clean it thoroughly. You are
advised to wash it immediately by running a steam cycle with the accessory jug filled with water in order to clean
the inside of the nozzle. You can use the KRUPS liquid cleaner for this, available separately
Emptying the coffee grounds collector and the drip tray. If the light flashes,
Remove, empty and clean the coffee ground collector – Fig. 21.
The drip tray is equipped with floats to indicate when it needs to be emptied. Put all parts back in place.
As soon as you remove the coffee grounds collector, you will have to empty it completely to avoid any overflow.
The light will remain on if the used grounds collector is not pushed firmly into place or is incorrectly installed.
You cannot make espresso or coffee while the light is on or is flashing. The coffee grounds collector has a
capacity of 9 coffees.
Rinsing of circuits
These 2 functions are available anytime, except if the appliance requests a ‘CLEAN’ and/or ‘CALC’ cycle
Place a container under the coffee nozzles. Press the button – Fig. 6 quickly to start a coffee circuit rinsing cycle,
which will automatically stop after around 40 ml.
Place a container under the steam nozzle and press the button for 3 seconds to start a steam circuit rinsing cycle,
which will automatically stop after around 300 ml
For hygienic reasons and to preserve all best coffee flavor we recommend you to clean the coffee system when
the machine asks you to, about 3 times a year.
When it is necessary to run a cleaning program, the appliance alerts you by flashing the CLEAN indicator light.
This program can only be accessed when the appliance requests it (approximately every 300 brews of coffee or
espresso). To comply with the warranty conditions, it is essential to perform the cleaning cycle when the appliance
alerts you. Follow the order of operations carefully Use only KRUPS cleaning tablets (available on our
KRUPS.com store)
1. Start the cleaning program by pressing the button . The CLEAN indicator becomes solid and the and indicators
flash.
2. Remove, empty, clean and replace the coffee grounds collector Fig 21 22 The indicator light go off
3. Remove, empty, clean and replace the drip tray Fig 23
4. Fill and replace the water tank.
5. Place the 600 ml container under the coffee nozzles Fig 24
6. Open the maintenance hatch Fig 25
7. Insert the KRUPS XS3000 cleaning tablet into the cleaning chute Fig 26
8. Press the button to start the cleaning cycle
9. The cleaning phase (about 13 min) starts. Several water flows follow one another in several phases without
any necessary intervention. They allow the device to be rinsed and the cleaning residue to be removed.
10. The cleaning cycle is finished when the light stays on and the CLEAN light goes out, empty the drip tray.
You do not have to run the cleaning program as soon as the appliance requests it, but you must do it reasonably
soon after. If cleaning is postponed, the alert message will remain displayed as long as the operation has not been
performed.
if you unplug your machine or if you turn it off during cleaning or in the event of electrical failure, the cleaning
program will resume the current step at the time of the incident. It will not be possible to postpone this operation:
rinsing the water circuit is mandatory
If there is not enough water in the water tank when you start the program, the light will come on to warn you. Add
the appropriate amount of water to the container and cleaning will continue automatically.
If you unplug the appliance during cleaning. press the button, or there is an electrical power cut, the cleaning
program will start again from the beginning. In this case, another cleaning tablet may be necessary. Make sure to
carry out the full cleaning cycle to ensure good maintenance of your appliance. The cleaning cycle is intermittent:
do not put your hands under the water outlets ‘E’ and ‘W’ while the cycle is in progress.
Only use KRUPS fXS300Q) cleaning tablets. We cannot be held responsiblefor any damage that may result from
the use of tablets from other brands. You can obtain cleaning tablets from KRUPS Service Centres.
The quantity of scale deposited depends on the hardness of the water used. The appliance will automatically warn
you by the ‘CALC’ light coming on when you need to proceed with scale removal. This program is only accessible
when the appliance requests it.
To benefit from the guarantee conditions, it is essential to perform the appliance’s scale removal cycle when
informed to do so. Be sure to follow the procedure closely step by step. You can continue to use the appliance
when the light is on. but you are advised to perform the program as soon as possible.
If your appliances fitted with our Claris – Aqua Filter System F088 cartridge, please remove the cartridge during
the descaling operation.
Only use KRUPS scale removal products. You can obtain scale removal products from KRUPS Service Centres.
We cannot be held responsible for any damage that may result from the use of tablets from other brands
Ensure your work surface is protected during cleaning and scale removal cycles, especially if it is made
of marble, stone or wood.
Start the descaling program by pressing the button. The ‘CALC’ light becomes constant and the indicator lights
and flash. Remove and clean the drip tray.
Place a container with a minimum capacity of 0.6L under the coffee outlets as well as under the steam nozzle –
Fig. 24. Empty the tank and refill it with warm water up to the line ‘CALC’ – Fig. 33.
Dissolve a sachet of Krups (40 g) F054 descaler in the tank – Fig. 33. Replace the water tank. The indicator light
switches off. Press the button after carrying out all of these operations.
The first phase (approximately 8 min) begins. The descaling cycle will start automatically. At the end of this phase,
the appliance beeps every 10 seconds and the indicatorlight flashes. Empty the used water container and put it
back in place. Empty and rinse the water tank – Fig. 34. Refill the tank with water and put it back into place. The
warning light goes out. Press the button again to start the second phase. The sound signal stops. The second
phase (about 6 min) begins.
The program continues. It rinses the appliance and removes any traces of the descaler. At the end of this phase,
the sound signal beeps every 10 seconds Remove and empty your used water container and put it back in place.
Press the button again to start the final phase. The sound signal stops. The final phase (approximately 6 min)
begins. The program continues. It removes the last particles of descaler.
When the descaling cycle is finished, the indicator light ‘CALC’ goes out. Refill your water tank.
If there is not enough water in the water tank, you will be warned by the light.Add the appropriate amount of water
to the tank and scale removal will continue automatically.
If you unplug the appliance during cleaning, press the button, or there is an electrical power cut, the cleaning
program will start again from the beginning. In this case, another cleaning tablet may be necessary. Make sure to
carry out the full cleaning cycle to ensure good maintenance of your appliance.
The cleaning cycle is intermittent: do not put your hands under the water outlets ‘E’ and ‘W’ while the cycle is in
progress
When it is necessary to make a long rinsing program, the appliance warns you of this by flashing the ‘CLEAN’ and
‘CALC’ lights. Remove, fill and replace the water tank.
Place a container with a minimum capacity of 0.6L under the coffee outlets and the steam nozzle.
Start the long rinsing program by pressing the button. The lights ‘CLEAN’ and ‘CALC’ become constant and the
indicator light starts flashing.
When the long rinse is finished, the lights ‘CLEAN’ and ‘CALC’ go out and the indicator light becomes constant.
Your appliance is ready for the next use. The appliance can ask you to empty the coffee ground collector.
OTHER FUNCTIONS
To switch the appliance off You can switch off your appliance at any time. As the appliance is switching off, a
double beep is emitted and all of the red lights flash, one after the other. The appliance has registered your
request and will stop as soon as possible.
To get the best taste from your coffee and extend your appliance’s service life, we advise you to use only the
Claris – Aqua Filter System cartridge sold as an accessory. Fig. 30: Mechanism to indicate the month the cartridge
was fitted and when to replace it (after 2 months at most). Installing the cartridge in the appliance. On first use,
screw the filter cartridge into the bottom of the water tank – Fig. 31. Place a 0.6L container under the steam
nozzle. Press the button tor more than 3 seconds (unless the appliance requires a ‘CLEAN’ and/or ‘CALC’
maintenance). The indicator light flashes. When the installation of the filter cartridge is finished, the indicator light
becomes constant. Your appliance is ready for the next use.
The Claris cartridge needs to be replaced after about every 50 litres of water or every two months at least. If you
are using the Claris – Aqua Filter System cartridge, set the water hardness to level 0.
Appliances are pre-set in the factory to level 2. Connect the appliance to the mains supply but do not switch it on.
Press the and buttons together, – Fig. 27. The LED flashes during the setting phase. Twist the knob to 20 ml to set
the coffee temperature – Fig. 28. Press the button to increase or touch the button to decrease the setting – Fig.
32. Select the coffee temperature level: 1 LED lit = temperature 1, 2 LEDs lit = temperature 2, 3 LEDs lit =
temperature 3, the hottest setting. To exit settings mode, press .
Before using the appliance for the first time or after a change to the water hardness, it is advisable to set the
appliance to the correct water hardness. Contact your water supplier to find out the water hardness for your area.
°f < 5,4° > 7,2° > 12,6° > 25,2° > 37,8°
Connect the appliance to the mains supply but do not switch it on.
Press the and buttons together, – Fig. 27. The LED flashes during the setting phase. Twist the knob to 120 ml to
set the water hardness – Fig. 28. Press the button to increase or touch the button to decrease the setting – Fig. 2.
Select the level of water hardness to be used: 0 LEDs lit = very soft, 1 LED lit = soft, 2 LEDs lit = average
hardness, 3 LEDs lit = hard, 4 LEDs lit = very hard – Fig. 29. To exit settings mode, press .
You can program your machine’s automatic shut-off following a pre programmed number of hours. Connect the
appliance to the mains supply but do not switch it on. Press the and buttons together, – Fig. 27. The LED flashes
during the setting phase. Twist the knob to 220 ml to set the automatic cut-off duration – Fig. 28. Press the button
to increase or touch the button to decrease the setting – Fig. 32. Select the desired hardness: 1 LED lit = 1 hour, 2
LEDs lit = 2 hours, 3 LEDs lit = 3 hours, 4 LEDs lit = 4 hours – Fig. 29.
To exit settings mode, press .
Connect the appliance to the mains supply but do not switch it on. Press the and buttons together, – Fig. 27. The
LED flashes during the setting phase.
To go to “cycle number” mode, press and hold the button for 3 seconds; all of the red LEDs flash three times
before displaying the information – Fig. 29. Cycle number:
At each of these steps you can exit settings mode by pressing the button if you have finished your settings. All of
the lights are off. These settings will be saved even if there is an electrical failure. You can modify these settings at
any time by repeating these steps.
FACTORY CONTROL
Before leaving the factory your new appliance has been tested. Although it has been thoroughly cleaned, there is
a slight possibility that remnants of coffee beans may still remain in the mill, or/and coffee drips on the grid of the
coffee drip tray. Thank you for your understanding.
The appliance does not turn on when t Check your fuses and plug sockets. Check that the two power plugs a
he button is pressed. re correctly pushed in the socket.
Avoid using oily, caramelised or flavoured coffee. Check that the coffe
e bean container has coffee in it and that is it dispensing correctly.
The coffee is too lightly coloured or to
Decrease the drink volume, increase the drink strength. Turn the coffe
o weak.
e fineness knob to the left to make the grounds finer. Make the drink in
two cycles by using the 2 cups function.
A problem has been detected during preparation of the drink. The appl
The appliance is not producing coffee.
iance has restarted automatically and is ready for a new cycle.
Coffee flows behind the coffee nozzles Pour cold or room-temperature water into the tank. Reduce the
. temperature level.
The appliance is working but no liquid Check that the water tank is in the correct position and that the cord is
comes out. not jammed between the appliance and the water tank.
Yes, to stay clean the appliance clears ground coffee which has fallen
Ground coffee is in the drip tray.
out of the percolation tank.
The steam nozzle on your appliance Ensure that the opening in the end piece is not obstructed by milk resid
seems partially or completely ue or limescale. Unclog the holes with the needle supplied with your ap
clogged. pliance.
For milk-based drinks, use very fresh, very cold pasteurised or UHT mil
The steam nozzle makes little or no
k. It is also advisable to use a cold container. If the results do not impro
milk froth.
ve, try changing the brand of milk.
Empty the tank and temporarily remove the filter cartridge. Fill the water
No steam comes out of the nozzle. tank with mineral water which is high in calcium (> 100 mg/l) and run su
ccessive steam cycles.
After emptying the coffee grounds col Correctly replace and clean the coffee grounds collector and follow the
lector, the warning message is still dis instuctions on the screen. Wait at least 6 seconds before replacing the
played on the screen. m.
Turn the coffee fineness knob to the right to make the grounds courser (
this could also depend on the type of coffee used). Run one or several
The coffee dispenses too slowly.
rinsing cycles. Change the Claris Aqua Filter System cartridge (see ‘Ins
talling the filter”).
The water/steam is not dispensed nor At the beginning or end of making a drink, the steam nozzle may drip sl
mally from the steam nozzle. ightly.
The coffee fineness knob is difficult to
Only change the grinder setting when it is running.
turn.
The espresso or coffee is not hot eno Change the coffee temperature setting. Warm the cup by rinsing it with
ugh. hot water before making the drink.
Danger: Only a qualified technician is authorised to carry out repairs on the power
cord and the electrical system. Failure to respect this exposes you to fatal
injuries due to the presence of electricity. Do not use an appliance that is
visibly damaged.
Here are some recipes you can make using your Automatic:
Cappuccino
For a cappuccino in the rules of the art, the ideal proportions are as follows: 1/3 hot milk, 1/3 coffee, 1/3 milk froth.
Caffe Latte
To make coffee with milk, also often called Latte Macchiato, the proportions are as follows:3/5 hot milk, 1/5 coffee,
1/5 milk froth.
For these milk-based preparations, it is best to use cold skimmed milk straight from the refrigerator (ideally
between 6 and 8° C).
To finish off, you can sprinkle with cocoa.
Prepare a conventional espresso in a large cup.
Add a little cream to get a cafe
corretto
Coffee liqueur*
Mix 3 cups of espresso, 250 g of brown sugar candy and 1/2 litre of Cognac or Kirsch in an empty 0.75 litre bottle.
Leave the mixture to macerate tor at least 2 weeks.
You will obtain a delicious liqueur. A real treat for coffee lovers Italian style iced coffee 4 scoops of vanilla ice-
cream, 2 cups of espresso with sugar to taste, 1/8 l milk, fresh cream, grated chocolate.
Mix the cold espresso with the milk.
Serve the scoops of ice-cream into the glasses, pour the coffee onto them and decorate with fresh cream and
grated chocolate.
Café à la frisonne*
Add a small glass of mm to a cup of sweetened espresso. Decorate with a good layer of fresh cream and serve.
Flambéed espresso*
2 cups of espresso, 2 small glasses of Cognac, 2 teaspoons of brown sugar, fresh cream.
Espresso Parfait*
2 cups of espresso, 6 egg yolks, 200g sugar, 1/8 litre of sweetened fresh cream, 1 small glass of orange liqueur.
Beat the egg yolks with the sugar until it forms a thick, frothy mass.
Add the cold espresso and the orange liqueur.
Then mix in the whipped fresh cream.
Pour the mix into saucer champagne glasses or ordinary.
Put the champagne glasses in the freeze
www.krups.com
This product is repairable by KRUPS during and after the guarantee period.
Accessories, consumables and end-user replaceable parts can be purchased, if locally available, as described on
the KRUPS internet site www.krups.com
The Guarantee:
This product is guaranteed by KRUPS (company address and details included in the country list of the KRUPS
International Guarantee) against any manufacturing defect in materials or workmanship for a period of 2 years
starting from the initial date of purchase or delivery date. The international manufacturer’s guarantee by KRUPS is
an extra benefit which does not affect consumer’s Statutory Rights. The international manufacturer’s guarantee
covers all costs related to restoring the proven defective product so that it conforms to its original specifications,
through the repair or replacement of any defective part and the necessary labour. At KRUPS’s choice, an
equivalent or superior replacement product may be provided instead of repairing a defective product. KRUPS’s
sole obligation and your exclusive resolution under this guarantee are limited to such repair or replacement.
The international KRUPS guarantee only applies within the guarantee period and for those countries listed in the
country list attached and is valid only on presentation of a proof of purchase. The product can be taken directly in
person to an authorised service centre or must be adequately packaged and returned, by recorded delivery (or
equivalent method of postage), to a KRUPS authorised service centre. Full address details for each country’s
authorised service centres are listed on KRUPS website (www.krups.com) or by calling the appropriate
telephone number as set out in the country list to request the appropriate postal address. KRUPS shall not be
obliged to repair or replace any product which is not accompanied by a valid proof of purchase.
This guarantee will not cover any damage which occurs as a result of misuse, negligence, failure to follow KRUPS
instructions, use on current or voltage other than as stamped on the product, or a modification or unauthorised
repair of the product. It also does not cover normal wear and tear, maintenance or replacement of consumable
parts, or the following:
This guarantee does not apply to any product that has been tampered with, or to damages incurred through
improper use and care, faulty packaging by the owner or mishandling by any carrier. In order to offer the best
possible after-sales service and constantly improve customer satisfaction, KRUPS may send a satisfaction survey
to all customers who have had their product repaired or exchanged in a KRUPS authorised service centre. The
international KRUPS guarantee applies only for products purchased in one of the countries listed, and used for
domestic purposes only in one of the countries listed on the Country List. Where a product purchased in one listed
country and then used in another listed country:
The international KRUPS guarantee does not apply in case of non conformity of the purchased product with
the local standards, such as voltage, frequency, power plugs, or non-conformity with other local legal
requirements or other local technical specifications.
The repair process for products purchased outside the country of use may require a longer time if the product
is not locally sold by KRUPS country of usage.
In cases where the product is not repairable in the new country of usage, the international KRUPS guarantee is
limited to a replacement by a similar product or an alternative product at similar cost, where possible.
Consumer Statutory Rights
This international KRUPS guarantee does not affect the statutory rights a consumer may have or those rights that
cannot be excluded or limited, nor rights against the retailer from which the consumer purchased the product. This
guarantee gives a consumer specific legal rights, and the consumer may also have other legal rights which vary
from State to State or Country to Country. The consumer may assert any such rights at his sole discretion.
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to
a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or
damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality
and the failure does not amount to a major failure.
Please keep this document for your reference should you wish to make a claim under the guarantee
Documents / Resources
References
KRUPS.com
krups.com