AMAZON
AMAZON
AMAZON
Amazon Business sets up business relationships with businesses of all scales—from sole
proprietorship to corporations. For new, un-established businesses, it is good to start with
personal accounts and upgrade to a business account after sales start piling up. Amazon derives
income from the sale of its products, memberships, fees, royalties, and commissions— this is
the B2B strategy it uses.
Business buyers receive benefits from the companies, such as free shipping on eligible items,
exclusive deals, and advanced procurement tools. With millions of small businesses worldwide
spending trillions of dollars on supplies and procurement, there lies a great deal of potential
opportunities for Amazon Business to capture a bigger market in the future.
SERVICES OFFERED BY
AMAZON
Amazon caters to a wide range of services across different sectors, thereby answering a
diversity of customer needs. Primarily, it is a big online marketplace that offers everything from
books to DVDs, music CDs, videotapes, software, clothing, baby products, consumer electronics,
beauty products, gourmet food, groceries, health and personal care items, industrial &
scientific, kitchen, jewelry & watches, and lawn & garden.
Amazon Marketplace was launched in November 2000, which allows customers to sell used
items alongside the sale of new products. Amazon Fresh, launched in August 2007, delivers
perishable and non-perishable grocery items. Subscribe & Save provides discounted prices on
bulk items, free shipping, and automatically ships items. Handmade by Amazon is a
marketplace of artisans selling handmade goods and is a direct competitor to Etsy. In
September 2020, Luxury Stores was launched, which sell high-end fashion items with Oscar de
la Renta as the first brand partner.
Amazon Prime, launched in 2005, is a paid subscription service that offers free two-day
shipping, Amazon Video, Prime Music, Prime Photos, and access to the Kindle Owners' Lending
Library. Consumer Electronics include the Kindle and Fire Tablets, Amazon Fire TV, Amazon
Echo and Echo Dot, Amazon Music, Amazon Drive, Amazon Photos, Amazon Appstore, and
Amazon Web Services. Entertainment products and services include Amazon Prime Video,
Amazon Studios, Amazon Game Studios, and Twit. Grocery services include Amazon Fresh,
Whole Foods Market, and Amazon Prime Pantry. Business services include Amazon Business,
Amazon Supply, and delivery innovation services that involve Amazon Logistics and Prime Air.
Amazon continues to add a new suite of services that would exploit its enormous infrastructure
in providing innovation solutions across multiple sectors.