ReturnsEZ Pitch Deck-01

M A K E R E T U R N S E A S Y
Approximately 20% of all products ordered online are returned. This is more than
double the conventional return rate seen in brick & mortar.
Is the average ecommerce business capable of dealing with this volume of returns?
We live in a world of running ecom businesses remotely with 3rd party logistics
providers(3PLs).
How does the average ecom business deal with this problem? The returns are
disposed of by the 3PL or the e-tailers get bogged down with manually processing
the returns which takes the focus off of growing their business
The
Promlem RETURNSEZ PAGE 2
Returns automation through the
ReturnsEZ software platform
Automatic return label generation and tracking validation

Refund your customers as soon as the returns hit our facilities. ReturnsEZ
will then sell the returned goods and provide a recovery to the retailer
Problem vanquished - (icon of magic wand)
We handle the entire returns cycle from a seamless customer returns experience
to resale and recovery
Cycle flow
Decrease chargeback rate Increase customer happiness, thereby increasing
The the returning customer rate, thereby increasing your bottomline
Solution RETURNSEZ PAGE 3

According to an Allied Market Research report, from 2018-2025
1
the e-commerce segment has a projected growth of 6.3%.
Since COVID-19, the e-commerce industry has radpidly expanded

2
and may exceed that projected growth.
With more consumers making purchases online, retailers are challenged

3 with making the process of returning online goods painless and easy
for customers.
A research survey conducted in May 2020 found that 84% of respondents

4
stated a positive returns experience encourages them to shop with the
retailer again.
Market
Validation RETURNSEZ PAGE 4
Do you feel your business is able to provide a positive experience
5
consistently for your customer's?
In 2019, product returns accounted for $309 billion in lost sales

6
for US retailers.
Chargeback prevention due to fast returns processing - CK

7 to do some research
Stats on customer satisfaction in relation to repeat business/increase in

8
revenue - Zappos
Market
Validation RETURNSEZ PAGE 5
44%
US ecommerce grows 44.0% in 2020 Consumers spent $861.12

billion online with U.S. merchants in 2020, this is up an incredible
44.0% year after year, according to Digital Commerce 360 esti-
44% mates. That’s the highest annual U.S. ecommerce growth in at
least two decades. It’s also nearly triple the 15.1% jump in 2019.
Market
Size RETURNSEZ PAGE 6
Supplier module:
https://www.loom.com/share/651080970c574166bdd2b41727522e87
Admin module:
https://www.loom.com/share/0c6d81e846a940b8a4a1b7a2bd6c6b42
Our
Product RETURNSEZ PAGE 7
Free software application with a simple add-on app in all major ecommerce
platforms - Shopify, Magento, BigCommerce
API connection to all large ecommerce software providers - Channeladvisor, SkuVault
API connections to 3PL companies
API connections for shipping software providers

Major brand map on slide
Market
Integration RETURNSEZ PAGE 8
Business
Model
Premium add-ons to free application
50/50 Revenue sharing on the resale

of the returned products
Data analytics on why products come

back and how to enact preventative action
RETURNSEZ PAGE 9
Optoro - Only working with large brick & mortar retailers, missing the opportunity
1
of the millions of smaller ecom merchants. Raised close to $1 billion in venture capi-
tal then shut down their retail website due to poor management.
Happy Returns - In-person returns for online shopper. Required in-person presence
2
and doesn’t process & resell the products for the retailer
ReturnMagic - lightweight online customer portal, making it easy for customers to

3
start a return and print a shipping label. Lacks the sophistication to support more
complex workflows. We have seen ReturnMagic be a good fit for retailers with
around 1-50 returns per month. Doesn’t process & resell the products for the retailer
Returnly - frictionless returns to shoppers by financing exchange credit even before

4
the shopper sends an item back to the retailer. While this can offer a great custom-
er experience, retailers frequently report the “financing” of exchanges leads to a
murky pricing structure, as well as a sizable fee on each return. Doesn’t process &
resell the products for the retailer
The Put logos with what they don’t do and how much they've raised to date
Competition RETURNSEZ PAGE 10

Free base software application
Full cycle tracking of the returns
Physical returns processing
Resale of goods and recovery of cost
Overall net positive add-on to any ecommerce business
Comprehensive Data Analytics to reduce return rates
Competitive
Advantages RETURNSEZ PAGE 11
2013: Formed refurbishing company to purchase raw returns from retailers
2014: Creating retail marketplaces for renewed goods
Worked with Amazon to build out the Amazon Renewed program as one of the
first 10 partners in the program
2020: Creating brick & mortar returns liquidation stores
2021: Software v1 developed
Early partnership discussions
History to
Present RETURNSEZ PAGE 12
Meet the
Team
11 years of experience in the reverse logistics/returns
businesses Founded and ran multiple companies in the industry
Kalektronics - a refurbishment company of returned goods
Renewgoo - an Omni channel retailer of returned and

damaged box merchandise
Clodebase - a software development agency
Background in mechanical engineering, finance,

and entrepreneurship
RETURNSEZ PAGE 13
Goran on Real Estate
Colin on Tech, exits, public co., ecommerce
Junyi on foreign ecommerce, PR
Daniel Dubois
Shawn - technology
Board of Advisors
Options RETURNSEZ PAGE 14
Future
Roadmap RETURNSEZ PAGE 15
Contact
Us RETURNSEZ PAGE 16

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M A K E R E T U R N S E A S Y

Automatic return label generation and tracking validation

Problem vanquished - (icon of magic wand)

The the returning customer rate, thereby increasing your bottomline

Solution RETURNSEZ PAGE 3

Since COVID-19, the e-commerce industry has radpidly expanded

With more consumers making purchases online, retailers are challenged

A research survey conducted in May 2020 found that 84% of respondents

In 2019, product returns accounted for $309 billion in lost sales

Chargeback prevention due to fast returns processing - CK

Stats on customer satisfaction in relation to repeat business/increase in

US ecommerce grows 44.0% in 2020 Consumers spent $861.12

API connection to all large ecommerce software providers - Channeladvisor, SkuVault

API connections to 3PL companies

API connections for shipping software providers

50/50 Revenue sharing on the resale

Data analytics on why products come

ReturnMagic - lightweight online customer portal, making it easy for customers to

Returnly - frictionless returns to shoppers by financing exchange credit even before

Competition RETURNSEZ PAGE 10

Kalektronics - a refurbishment company of returned goods

Renewgoo - an Omni channel retailer of returned and

Clodebase - a software development agency

Background in mechanical engineering, finance,

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