Harsha

Phone: +91-8019169491
E-Mail: harsharpa9491@gmail.com

PROFESSIONAL SUMMARY

• Over all 4.1 years of IT experience including 3.4 years of experience in RPA with Blue
prism and Exiliant fusion.
• Certified Blue prism developer with AD01.
• Involved in implementing the full life cycle of RPA solutions requirements gathering,
feasibility analysis, development, and deploy targeted automation solutions.
• Involved in process walk through with business team.
• Worked on different applications like web based, windows, SAP and Mainframes
applications.
• Involved in Creation of Solution Design Document (SDD). Develop and configure automation
processes as per the Solution design document (SDD) to meet the defined requirements.
• Use html mode, active accessibility mode to interact with web applications.
• Exception handling with the help of exception, recovery, resume and block stages.
• Automate applications within citrix environment with surface automation using region
mode.
• Worked on mainframe applications with the help of win32 mode by creating grid for
different operations.
• Interacting with SAP application using SAP mode.
• Configure the login agent for auto login to the machine to run the bots according to the
schedule.
• Create and configure work queues for multi bot environment to avoid dead lock and
duplication.
• Configure the locking mechanism to maintain data integrity.
• Providing support to end users during UAT and debugging root causes of any issues.
• Configure the java access bridge (JAB plug in) functionality to interact with java applications
by using java mode.
• Creating and documenting test procedures and scenarios for the pre-UAT phases
 • Supporting the Operational Teams during the UAT and rollout phases
• Interacting with Business teams and Other Teams
• Involved in Process walkthrough to understanding project requirements
• Extensively Worked on SDD along with the TL in order to arrive at the Process Design
Instruction(PDI), Object Design Instruction(ODI) documents and configured automation
processes as per the same
• Worked on main environments of Blue prism like Object studio, Process studio, Control
room, Release manager to develop solution for application integration and automating
business IT processes.
• Interacting with different applications and created Business Object and interacted all the
objects in process studio and created sessions and running processes
• Developed the Automation process as per acceptance criteria.
• Deploying automation files in production environment.
• Automated Web applications, Windows applications, and Main frame Applications.
• Automated excel Operations and DB Operations.

WORK EXPERIENCE

• Worked as RPA Developer with Mphasis Pvt Ltd Pune from September 2019 to till
date.

EDUCATION SUMMARY
• B. Tech in Civil Engineering from JNTU Hyderabad University.

KEY SKILLS

RPA Tool: Blue Prism- Version 5.0, 6.0, 6.4,6.10

Programming Languages: C#.NET, knowledge on VB script
Web Technologies: HTML, CSS, Java script
Database systems: Basic DBMS and SQL skills
Microsoft Packages: MS – Excel, Word, Outlook, PowerPoint, Access

PROFESSIONAL EXPERIENCE:
Project: # 1

Client : Ned Bank.

Role : RPA Developer
Tools Used : Blue prism, Excel, MySQL

Client Description:

Nedbank Group is one of the largest financial services groups in Africa offering wholesale and
retail banking services as well as insurance, asset management and wealth management
solutions through its frontline clusters, namely Nedbank Corporate and Investment Banking,
Nedbank Retail and Business Banking, Nedbank Wealth and the Rest of Africa. Nedbank Limited
is a wholly owned subsidiary of Nedbank Group

Process Description:
This process automates Client Care Centre (CCC) activities. It automates the frequently
operating tasks of an agent in CCC and helps to bring down average handling time. It is very
useful tool for client care center to reduce the time of call processing and also cost efficiency.
Once, an agent gets a call from the customer through phone banking, the account number /
Relationship number / Passport / NRIC number can be identified. Based on the number,
Blueprism gets the customer information and displays in UI. Depending on the customer
requirement, a SR can be generated by validating business rules. It improves the agent
experience to make them more productive and removes chances of error.

Responsibilities:
• Automated of different industry standard tools SAP MM and SAP FICO applications.
• Implemented Automation of Internal Application and Web Application.
• Developed processes including automation of Web Portal, MS-Excel Operation, and
Outlook.
• Understanding the current process, by talking to users and the teams.
• Understanding the scope of automation by identifying the repetitive manual processes.
• Creation of high and low level design documents.
• Designing Blue Prism process solutions in accordance with standard Blue Prism design
principles and conventions
• Analyzing business problems and developing automation solutions to these problems and
manage the project through its life cycle
• Involved in Software Development Life Cycle
• Configuring the Process as per Technical design documents (TDD).
• Designing the business flow and user interfaces with necessary validations.
• Executing project related responsibilities such as Analysis, Design, Coding and Unit Testing.
• Exception handling and problem solving
• Executing process from control room.
• Enhancement of the existing application based on client's requirement.
 • Responsible to the implementation of the module within the specified dead line.
• Unit testing of the modules developed.
• Code reviews to align with the coding and design best practices.
• Supporting the Project Manager in creating the transparency of the ongoing activities.

Project: #2

Client : Ned Bank.

Role : RPA Developer
Tools Used : Blueprism, Excel, MySQL

Client Description:

Nedbank Group is one of the largest financial services groups in Africa offering wholesale and
retail banking services as well as insurance, asset management and wealth management
solutions through its frontline clusters, namely Nedbank Corporate and Investment Banking,
Nedbank Retail and Business Banking, Nedbank Wealth and the Rest of Africa. Nedbank Limited
is a wholly owned subsidiary of Nedbank Group

Project Description:
The operations agent receives an alerted account for which he carries out a detailed investigation
Via Multiple systems. Transaction Monitoring teams in Federal Communications Commission (FCC),
uses multiple systems for collecting customer data for investigation. This includes the background
information of the customer, the transactions and an evidence that justify the transactions that are
passing through the account.

Responsibilities:
• Using Excel VBO object to perform operations in excel sheet while taking excel sheet
data as input.
• Created database connections to fetch the data and automated the process to arrange
data with Blue Prism.
• Experience on spying elements on mainframe application while automating a custodian
form.
• Worked on Keystrokes, global send keys, Global mouse clicks and image within image
reorganization.
• Error Management for Exception Handling and Case Management for Work Queue
Items
• Supporting the operational teams during the UAT and rollout phases.
 Project: #3

Client : Ned Bank.

Role : RPA Developer
Tools Used : Blueprism, Excel, MySQL

Client Description:
Nedbank Group is one of the largest financial services groups in Africa offering wholesale and
retail banking services as well as insurance, asset management and wealth management
solutions through its frontline clusters, namely Nedbank Corporate and Investment Banking,
Nedbank Retail and Business Banking, Nedbank Wealth and the Rest of Africa. Nedbank Limited
is a wholly owned subsidiary of Nedbank Group

Project Description:
When Customer gets a service from a health care provider. Then health care provider submits a
claim to the Insurance Company. Then they process the claim according to the plan benefits. If the
customer has to pay part of the bill, then the Insurance Company will send a summary. This
summary is called an Explanation of Benefits (EOB). It shows exact break up for the service the
customer has received. The health care provider sends a bill for the part of the charges the customer
needs to pay, if any. It usually takes up to 20 days to process the claim and send the customer an
EOB, for the Insurance Company. This process has been automated and the whole process is
completed in 7 days after automation.

Project: #4

Client : Ned Bank.

Role : RPA Developer
Tools Used : Blueprism, Excel, MySQL

Client Description:
Nedbank Group is one of the largest financial services groups in Africa offering wholesale and
retail banking services as well as insurance, asset management and wealth management
solutions through its frontline clusters, namely Nedbank Corporate and Investment Banking,
Nedbank Retail and Business Banking, Nedbank Wealth and the Rest of Africa. Nedbank Limited
is a wholly owned subsidiary of Nedbank Group
 Process Description:
FSCOMSFB (Financial Services Customer Order Management System for Banking)

We get the Different Requests for All kinds of Customer regarding the Financial Information.
All these requests will receive by operations team through Portal, Call, Mail, Text and Physical
copy. Operations Team accumulates all these Information into Excel. Bot use Excel information
as a input and start processing the requests.

Roles and Responsibilities:

• Identified Manual driven activities and segregate the in scope and out scope activities
for Automation.
• Developed and Implemented end to end processes for RBS including automation of
Web Portal, IBM-Cognos, MS-Excel Operation, Lotus Notes.
• Executed Test cases and performed end to end testing in SIT.