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Computer Hardware Questions

all related question for hardware of computer system. this will answer all the basic questions.

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purne cole
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0% found this document useful (0 votes)
54 views19 pages

Computer Hardware Questions

all related question for hardware of computer system. this will answer all the basic questions.

Uploaded by

purne cole
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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Computer Hardware MCQ

1. Processor, main memory (RAM), hard disk, CD/DVD drive, CMOS, BIOS chip, etc. are housed
inside _____.
(a) input unit
(b) Central Processing Unit (CPU)
(c) output unit
(d) all of them
Ans. b

2. ______ contains slots for fixing/ connecting processor, main memory (RAM), hard disk,
CD/DVD drive, CMOS, BIOS chip, etc.
(a) Mother board
(b) bread board
(c) key board
(d) dash board
Ans. a

3. A stylus used to provide input through CRT monitor is called _______.


(a) scanner
(b) digital tablet
(c) light pen
(d) printer
Ans. c

4. VDU is expanded as ______.


(a) Visual Display Unit
(b) Virtual Display Unit
(c) Visual Deception Unit
(d) Visual Display University
Ans. a

5. In computer monitors, CRT stands for _____.


(a) Cadmium Ray Tube
(b) Cathode Ray Tube
(c) Cathode Ray Twist
(d) Cathode Rim Tube
Ans. b

6. Cathode Ray Tube (CRT) monitor has ______ level of power consumption amongst monitors.
(a) highest
(b) lowest
(c) zero
(d) least
Ans. a

7. LCD is expanded as _____.


(a) Linear Crystal Display
(b) Liquid Crystal Dialog
(c) Liquid Crystal Display
(d) Liquid Canister Display
Ans. c
8. LED is expanded as _______.
(a) Linear Emitting Diode
(b) Light Emitting Diode
(c) Liquid Emitting Diode
(d) Light Emitting Display
Ans. b

9. The display of LCD monitor is ______ than that of LED monitor.


(a) lighter
(b) heavier
(c) brighter
(d) duller
Ans. d

10. Height to width ratio of a monitor screen is called ______.


(a) aspect ratio
(b) length ratio
(c) width ratio
(d) diagonal ratio
Ans. a

11. Generally, CRT monitors had aspect ratio of ______.


(a) 16:9
(b) 4:3
(c) 16:10
(d) 1:1
Ans. b

12. The type of printer which hits the paper to produce print is called _____.
(a) monitor
(b) scanner
(c) non-impact type printer
(d) impact type printer
Ans. d

13. The type of printer which does not hit the paper to produce print is called ______.
(a) monitor
(b) scanner
(c) non-impact type printer
(d) impact type printer
Ans. c

14. Dot matrix printer belongs to _______ category.


(a) monitor
(b) scanner
(c) non-impact type printer
(d) impact type printer
Ans. d

15. LASER printer, ink jet printer, thermal printer and plotter belong to ____ category.
(a) monitor (b) scanner (c) non-impact type printer (d) impact type printer
Ans. c
16. Thermal printer uses ______ coated paper, which turns black when heat is applied.
(a) chromium
(b) BisPhenol
(c) nickel
(d) toner powder
Ans. b

17. The unit which splits power supply to various voltages required for their units of a computer is
called _____ .
(a) transformer
(b) Switch Mode Power Supply (SMPS)
(c) transistor
(d) transducer
Ans. b

18. Full form for SMPS in computer is _____.


(a) Sync Mode Power Supply
(b) Switch Mode Power Supply
(c) Stake Mode Power Supply
(d) Switch Mode Power Socket
Ans. b

19. In a desktop computer, _____ produces radio frequency interference.


(a) SMPS
(b) Micro-Processor
(c) RAM
(d) Mouse
Ans. b

20. The opening provided in the front panel or rear panel of a CPU for connecting peripherals is
called _____.
(a) socket
(b) pin
(c) port
(d) part
Ans. c

21. External dialup MODEM can be connected to a computer using ______ port.
(a) RS232/ serial
(b) PS/2
(c) VGA
(d) LPT
Ans. a

22. Old style (SIMPLEX) printer (like dot matrix printer) may be connected to a computer using
_____ port.
(a) RS232/ serial
(b) PS/2
(c) VGA
(d) LPT
Ans. d
23. Modern (DUPLEX) printer (like LASER jet, inkjet printers) may be connected to a computer
using ______ port.
(a) RS232/ serial
(b) USB
(c) PS/2
(d) VGA
Ans. b

24. Broadband connection may be connected through _____ port.


(a) RJ45/ Ethernet (b) USB
(c) PS/2 (d) VGA
Ans. a

25. Printer, fax machine, scanner, web camera, external DVD writer, external hard disk, etc. can
be connected to computer using ______ port.
(a) RJ45 (b) USB
(c) PS/2 (d) VGA
Ans. b

26. Joystick can be connected to computer using ______ port.


(a) 3.5mm jack (b) RJ11
(c) RJ45 (d) Game
Ans. d

27. PS/2 stands for ______.


(a) Registered Jack 11
(b) Registered Jack 45
(c) Personal System 2
(d) Recommended Standard 232
Ans. c

28. RJ11 stands for _____.


(a) Registered Jack 11
(b) Registered Jack 45
(c) Personal System 2
(d) Recommended Standard 232
Ans. a

29. RJ45 stands for _____ .


(a) Registered Jack 11
(b) Registered Jack 45
(c) Personal System 2
(d) Recommended Standard 232
Ans. b

30. RS232 stands for _____.


(a) Registered Jack 11
(b) Registered Jack 45
(c) Personal System 2
(d) Recommended Standard 232
Ans. d
31. RJ45 port is otherwise called ______.
(a) Ethernet (b) LPT
(c) USB (d) VGA
Ans. a

32. IEEE 1392 port is otherwise called ______.


(a) Ethernet (b) LPT
(c) USB (d) Firewire
Ans. d

33. LPT stands for _____.


(a) Registered Jack 11 (b) Registered Jack 45
(c) Line Printer Terminal (d) Recommended Standard 232
Ans. c

34. USB stands for ______.


(a) Registered Jack 11 (b) Registered Jack 45
(c) Line Printer Terminal (d) Universal Serial Bus
Ans. d

35. High definition graphics output may be taken from port of a PC.
(a) 3.5mm jack (b) HDMI
(c) RJ45 (d) LPT
Ans. b

36. HDMI stands for ______.


(a) Registered Jack 11
(b) High Definition Multimedia Interface
(c) Line Printer Terminal
(d) Universal Serial Bus
Ans. b

37. The device primarily used to provide hardcopy is the


a) CRT
b) Computer Console
c) Printer
d) Card Reader
Ans. c

38. Dot-matrix, Deskjet, Inkjet and Laser are all types of which computer peripherals?
a) Printers
b) Software
c) Monitors
d) Keyboards
Ans. a

39. Laser printer belong to


a) line printer
b) page printer
c) band printer
d) dot matrix printer
Ans. b
40. A joystick is primarily used for
a) control sound on the screen
b) Computer gaming
c) enter text
d) draw pictures
Ans. b

41. USB refers to


a) a storage device
b) a processor
c) a port type
d) a serial bus standard
Ans. c

42. The ___ may also be called the screen or monitor.


a) printer
b) scanner
c) hard disk
d) display
Ans. d
43. Speed of the printer is limited by the speed of
a) paper movement
b) cartridge used
c) length of paper
d) all of these
Ans. b

44. The OCR recognizes the ___ of the characters with the help of light source.
a) size
b) shape
c) colour
d) used ink
Ans. b

45. Laser printer belong to


a) Line printer
b) page printer
c) band printer
d) dot matrix printer
Ans. b

46. A device used for video games, flight simulators, training simulators and for controlling
industrial robots.
a) Mouse
b) Light pen
c) Joystick
d) keyboard
Ans. c

47. The unattached interactive information systems such as automatic teller machine or ATM is
called as _____
a) Kiosks b) Sioks c) Cianto d) Kiaks
Ans. a
48. _____ help prevent power surges.
a) Surge suppressor b) Spike protector
c) UPS system d) High-grade multi-meter
Ans. a

49. If the memory slots have 30 pins then the chip is a?


a) DIMM b) SIMM
c) SDRAM d) All of these
Ans. b

50. Laser jet printer speeds are measured in pages per minute (ppm) what do we use to measure
dot-matrix printers?
a) lines per inch b) lines per sheet
c) characters per inch d) characters per second
Ans. d

51. For a Macintosh to print successfully, the System Folder must contain:
a) File sharing software
b) A printer enabler
c) The apple Garamond font set
d) A printer driver
Ans. d

52. Which component must be vacuumed or replaced during preventative maintenance on a laser
printer?
a) Scanning mirror
b) Toner cartridge
c) Ozone filter
d) All of these
Ans. c

53. Which device uses a DMA channel?


a) Modem
b) Network Card
c) Sound Card
d) All of these
Ans. c

54. A modem could be attached to which port?


a) Parallel port
b) ASYNC port
c) Keyboard connector
d) Video port
Ans. a

55. What device prevents power interruptions, resulting in corrupted data?


a) Battery back-up unit b) Surge protector
c) Multiple SIMMs strips d) Data guard system
Ans. a

56. SCSI must be terminated with?


a) Dip switch b) Resister c) BNC d) All of these
Ans. b
57. What‟s the best way to prevent damaging your PC with static electricity?
a) place your PC on a rubber mat
b) wear leather soled shoes
c) periodically touch a safe ground point on the PC to discharge yourself
d) wear an ESD wrist strap
Ans. d

58. Which would you do first when troubleshooting a faulty monitor?


a) Check its connections to the computer and power source
b) Power down the monitor, then turn it on again to see if that corrects the problem
c) Use a meter to check the CRT and internal circuitry for continuity
d) None of these
Ans. a

59. What do you need to check serial and parallel port?


a) Port adapter
b) Logic probe
c) Loopback plug
d) All of these
Ans. c

60. You have a PC with no video* Which of the following is LEAST likely to be causing the
problem?
a) defective RAM (bank zero)
b) defective microprocessor
c) crashed hard drive
d) loose video card
Ans. c

61. You get a CMOS checksum error during bootup. What is most likely the cause?
a) Power supply is bad
b) BIOS needs updating
c) CMOS battery is nearing end of life
d) None of these
Ans. c

62. Which should you use for cleaning Mylar-protected LCD screens?
a) Ammonia window cleaner
b) Non-abrasive cleanser
c) Anti-static wipes
d) Alcohol-impregnated wipes
Ans. b

63. What could cause a fixed disk error?


a) No-CD installed b) Bad Ram
c) Slow processor d) Incorrect CMOS settings
Ans. d

64. What is the most significant difference between the USB and IEEE 1394 standards?
a) IEEE 1394 is faster b) USB does not support
c) USB is plug and play d) IEEE 1394 is not swappable
Ans. a
65. When connecting two internal SCSI hard disks to a computer, where do you connect the
second hard drive?
a) Any open SCSI port on the computer
b) A serial port on the first host adapter
c) An open parallel port on the computer
d) An open SCSI port on the first hard drive
Ans. a

66. When connecting a ribbon cable to a connector, how do you know which direction to plug it in?
a) The red line in the cable goes to the highest pin number
b) The colored line in the cable goes to pin #1
c) It does not matter
d) None of these
Ans. b
67. What is the first step in diagnosing a completely dead computer at the client site that was
working the day before.
a) Test the power supply
b) replace the CMOS battery
c) check the AC outlet
d) reseat the hard drive controller cable
Ans. c

68. What specification covers PC hard cards?


a) SCSI
b) ISA
c) PCMCIA
d) MFM
Ans. c

69. Which common bus specification provides the fastest data transfer rate?
a) VL bus
b) ISA
c) PCI
d) All of these
Ans. c

70. Modems use transmission.


a) Synchronous
b) Asynchronous
c) timed interval
d) ata
Ans. b

71. A 6xx indicates a problem with the:


a) floppy drive b) hard drive
c) keyboard d) CD ROM
Ans. a

72. During preventative maintenance on a dot matrix printer, do NOT lubricate:


a) Platen assembly b) Print head pulley
c) Print head pins d) Paper advance gear bushings
Ans. c
73. You see the message “invalid media device” after installing a new hard drive. What do you do
next?
a) Format b) Fdisk c) Partition d) Add the OS
Ans. a

74. A workstation has just been installed on an Ethernet LAN, but cannot communicate with the
network. What should you check first?
a) reinstall the network protocols
b) reinstall the network interface card driver
c) verify the ip configuration on the workstation
d) verify the link status on the computer‟s network card
Ans. d

75. One of the major components of a PC is the Central Processing Unit (CPU) Which can be best
described as:
a) The device that sends the monitor signals telling it what to display
b) The area that regulates all of the system power usage
c) The area where ail the of the Basic input/output routines are stored
d) The area where all of the processing takes place
Ans. d

76. Which monitor would provide the highest level of performance?


a) VGA
b) XGA
c) CGA
d) SVGA
Ans. d

77. Which of the following items would require you to comply with EPA disposal guidelines?
a) Keyboard
b) System board
c) Power supply
d) Battery
Ans. d

78. A hard disk is divided into tracks which are further subdivided into:
a) clusters
b) sectors
c) vectors
d) heads
Ans. b

79. What is the paper feeding technology most commonly associated with dot-matrix printers?
a) sheet feed b) tractor feed
c) friction feed d) manual feed
Ans. b

80. Which step should you perform first before discharging a CRT?
a) Remove the CRT from its housing
b) Disconnect the CRT from the computer
c) Remove the video assembly
d) Turn power off before removing power source
Ans. d
81. A capacitor is measured in which of the following units?
a) Volts b) Ohms
c) Farads d) Resistance
Ans. c

82. What would you ask to determine if the display is working?


a) Is there a video cursor or action on the screen?
b) Did the computer beep or chime?
c) Is there high voltage static on the screen
d) All of these
Ans. d

83. Your CD-ROM audio cable connects to the:


a) speaker
b) sound card (or motherboard if sound is integrated with it)
c) power supply
d) hard drive
Ans. b

84. Type one PC cards:


a) are used only in desktops
b) are no longer being produced
c) are the thinnest of the PC cards
d) don‟t exist
Ans. c

85. In laser technology, what happens during the transfer stage?


a) Residual toner is transferred to the waste receptacle
b) The laser transfers the image from the drum to the paper
c) The image is transferred from the drum to the paper
d) A negative charge is transferred to the surface to the drum
Ans. c

86. Suppose that the power lamp is on, but the printer will not print. What can you do to correct the
problem?
a) Make sure the printer is on line
b) Replace the AC line fuse
c) Turn the printer on and off
d) Replace the ribbon
Ans. a

87. A dialog box with a bomb appears on a Macintosh screen. What type of problem has
occurred?
a) A RAM problem
b) A software problem
c) A ROM problem
d) An ADB problem
Ans. b

88. What can you use to ensure power is not interrupted, resulting in corrupted data?
a) UPS b) Propergrounding
c) Surge protector d) Sag protector
Ans. a
89. A 25-pin female connector on the back of your computer will typically be:
a) Serial port 1 b) A parallel port c) Docking d) COM2 port
Ans. b

90. What is the recommended way to fix the registry description for the printer driver
a) Delete the spool file
b) Run regedit.exe and remove any reference to the printers
c) Run sysedit.exe and remove any reference to the printers
d) Remove the printer driver and re-install it
Ans. d

91. An important first step in troubleshooting which component in a laser printer is causing a jam is
to:
a) note where in the paper path the paper stops
b) check all voltages
c) look up error codes
d) turn the printer off, then on again
Ans. a

92. What is the size of the reserved memory area?


a) 64 kb b) 384 kb c) 640 kb d) 1024 kb
Ans. b

93. Dust in a computer actually increase the size of the magnetic fields inside it. This is not good,
so you must occasionaly dust, I trust. What‟s the best way to do this?
a) reservevaccum
b) any small vaccum device
c) blow real hard on the system board
d) use compressed air can
Ans. d

94. A parity error usually indicates a problem with:


a) memory
b) hard drive
c) hard drive controller
d) I/O controller
Ans. a

95. The monitor power LED is „on‟ but the monitor screen is completely dark. The least likely
cause of the problem is:
a) Defect in the computers video circuitry
b) Disconnected video cable
c) Defective monitor
d) System RAM problem
Ans. d

96. How is ink transferred to paper in common ink jet printers?


a) Boiling ink
b) Crystal
c) Motorized pump
d) Ink is sprayed on the paper and managed by a nozzle
Ans. b
97. In Inkjet printers, what is the most common problem with the paper tray?
a) inconsistent printing
b) malfunctioning pick-up rollers
c) misalignment of the sheet feeder
d) paper jamming on the ink cartridge
Ans. b

98. A customer calls and says her computer won‟t boot, she can hear noises and can see lights on
the box, but nothing comes up on the screen, what should you take to the site to fix the problem?
a) hard drive
b) video card
c) power cable
d) power supply
Ans. b

99. What action will correct patchy, faint, uneven or intermittent print on a dot matrix printer?
a) Replacing the ribbon
b) Replacing the timing belt
c) Adjusting the paper feed tension
d) Adjusting the tractor feed ransion
Ans. a

100. Every video card must have?


a) CMOS
b) RAM
c) CPU
d) All of these
Ans. b

101. Which best describes a fragmented hard drive:


a) The platters are bad
b) Data files are corrupted
c) Clusters of data are damaged
d) Files are not stored in consecutive clusters
Ans. d

102. A laser printer generates a totally black page, what is the cause?
a) malfunctioning imaging laser
b) low level in the toner cartridge
c) no power to transfer corona
d) no power to the primary corona
Ans. d

103. You must service the laser printer in your office. Which part of the printer should you avoid
touching because it is hot?
a) Fuser b) Printer head
c) primary corona d) High voltage power supply
Ans. a

104. During the normal PC boot process, which of the following is active first?
a) RAM BIOS b) CMOS
c) ROM BIOS d) Hard disk information
Ans. c
105. Which device should not be plugged into a standard ups?
a) monitor b) laser printer
c) ink-jet printer d) an external modem
Ans. b
106. What allows you to print on both sides of the printer?
a) fuser
b) duplexer
c) toner cartridge
d) paper-swapping unit
Ans. b

107. Which is NOT typically a field Replaceable Unit?


a) System ROM
b) Power supply
c) System chasis
d) Video controller
Ans. c

108. Which is the easiest component to environmentally recycle?


a) Motherboards
b) CMOS batteries
c) Toner cartridges
d) Cathode ray tubes
Ans. c

109. What problem can occur if a printer cable is to close to a power cable?
a) ESD Electrostatic Discharge
b) EMI Electromagnetic Interference
c) parity error
d) no affect
Ans. b

110. How can you totally protect a PC from damage during an electrical storm?
a) Disconnect the AC power cable
b) Disconnect all external cables and power cords
c) Use a surge protector
d) Turn off the AC power
Ans. a

111. All operating systems get their total memory initialized from?
a) CPU
b) BIOS
c) ROM
d) RAM
Ans. b

112. During the fusing process, toner is:


a) dry pressed into the paper b) electrically bonded to the paper
c) melted into the paper d) high pressure sprayed onto the paper
Ans. d
113. After you service a laser printer, you notice dirty print. Which of the following would correct
the problem?
a) Clean the developer tank b) Reset the printer
c) Run several blank pages d) Clean the laser diode
Ans. c

114. During the boot process, a system first counts memory from where?
a) Expansion memory board
b) Video adapter
c) System board
d) Cache
Ans. c

115. You have a system that periodically locks up. You have ruled out software, and now suspect
that it is hardware. What should you do first that could help you narrow it down to the component
at fault?
a) rotate the RAM
b) replace the RAM
c) replace the level 2 cache SIMM
d) disable the CPU cache in CMOS
Ans. d

116. What is the best way to protect your hard drive data?
a) regular backups
b) periodically defrag it
c) runchkdsk at least once a week
d) run a regular diagnostic
Ans. a

117. Missing slot covers on a computer can cause?


a) over heat
b) power surges
c) EMI
d) incomplete path for ESD
Ans. a

118. In laser printer technology, what happens during the conditioning stage?
a) The corona wire places a uniform positive charge on the paper
b) A uniform negative charge is placed on the photosensitive drum
c) A uniform negative charge is placed on the toner
d) All of these
Ans. b

119. What product is used to clean keys on a keyboard?


a) TMC solvent
b) Silicon spray
c) Denatured alcohol
d) All-purpose cleaner
Ans. d

120. Which peripheral port provide the FASTEST throughout to laser printers?
a) RS-232 b) SCSI c) Parallel d) Serial
Ans. c
121. Your customer tells you the print quality of their dot matrix printer is light then dark. Which of
the following could cause the problem.
a) Paper slippage b) Improper ribbon advancement
c) Paper thickness d) Head position
Ans. b
122. The 34-pin connection on an I/O card I for?
a) Floppy drive
b) SCSI drive
c) IDE drive
d) Zip drive
Ans. a

123. The terms “red book”, “yellow book” and “orange book” refer to:
a) SCSI
b) IDE
c) Floppy drive technology
d) CD-ROM standards
Ans. d

124. What beep codes could indicate a system board or power supply failure?
a) steady short beep
b) no beep
c) one long continuous beep tone
d) All of these
Ans. d

125. Which part of the laser printer should NOT be exposed to sunlight?
a) Transfer corona assembly
b) PC drum
c) Primary corona wire
d) Toner cartridge
Ans. b

126. In inkjet technology the droplets on ink are deflected by?


a) multi directional nozzles
b) electronically charges plates
c) high pressure plates
d) electro static absorbtion
Ans. a

127. Which provide the fastest access to large video files?


a) Optical drives
b) IDE hard drives
c) SCSI hard drives
d) EIDE hard drives
Ans. c

128. A 25-pin female connector on the back of your computer will typically be:
a) Serial port 1 b) A parallel port
c) Docking d) COM2 port
Ans. b
129. On the PC side, the printer port is a:
a) 25 pin female serial connector
b) 15 pin female parallel connector
c) 25 pin male serial connector
d) 25 pin female parallel connector
Ans. d
130. You are installing an application in Windows 95, and the computer crashes, what do you do?
a) Press alt + Ctrl + delete, twice
b) press alt + Ctrl + delete, and end task
c) press the reset button on the computer
d) turn off computer and boot from a floppy disk
Ans. d

131. RS-232 is a standard that applies to:


a) serial ports
b) parallel ports
c) game ports
d) networks
Ans. a

132. You just installed a new IDE hard drive, but your system BIOS will not recognize the new
drive, what should you check first.
a) cable sequence
b) jumpers on the hard drive
c) drivers that need to be loaded
d) hard drive manufacturer web site information
Ans. b

133. All the physical components of a computer are collectively called .


(a) software (b) hardware
(c) malware (d) junkware
Ans. b

134. Hardware _____ be touched.


(a) cannot
(b) can
(c) may
(d) would
Ans. b

135. Hardware _____ electric power for working.


(a) consumes
(b) does not consume
(c) generates
(d) creates
Ans. a

136. Hardware _____ space.


(a) does not occupy
(b) occupies
(c) does not require
(d) does not need
Ans. b
1. Through what hardware does one person speak to the other person on a video conference?
a) Speaker
b) Monitor
c) Microphone
d) Camera
2. A computer has ______ .
(a) input unit
(b) Central Processing Unit (CPU)
(c) output unit
(d) all of them

3. All the processing work of computer takes place in ______.


(a) input unit
(b) Central Processing Unit (CPU)
(c) output unit
(d) all of them

4. Most PCs give a single beep on bootup to indicate they are ok hardware wise. You boot your
PC and don‟t get a beep. What should you check first?
a) system board
b) RAM
c) microprocessor
d) speaker

5. A device which converts handwriting to computer input is called _____.


(a) scanner
(b) digital tablet
(c) light pen
(d) printer

6. The device that produces hard copies on paper is called ______.


(a) monitor
(b) scanner
(c) tablet
(d) printer

7. External devices/ peripherals like keyboard and mouse can be connected to a computer using
______ ports.
(a) PS/2
(b) USB
(c) both a & b
(d) neither a nor b

8. Monitor is connected to a computer using ______ port.


(a) RS232/ serial
(b) PS/2
(c) VGA (Video Graphics Array)
(d) LPT (Line printer Terminal)

9. Audio input, microphone and speaker output can be connected to computer using ______.
(a) 3.5mm jack (b) RJ11
(c) RJ45 (d) LPT
10. A light sensitive device that converts drawing, printed text or other images into digital form is
a) keyboard b) Plotter c) Scanner d) OMR

11. Which of the following is not an example of hardware?


a) Scanner b) Printer c) Monitor d) Interpreter

12. The term used to define all input and output devices in a computer system is ___
a) Monitor b) Software c) Shared resources d) Hardware

13. Which of the following is not a point-end-draw device?


a) Keypad b) Trackball c) Touch screen d) Mouse

14. On a dot matrix printer, you should never lubricate which part?
a) carriage rails
b) printhead pins
c) paper advance bearings
d) carriage bearings

15. _____ is the term used to refer to the process of two modems establishing communications
with each other.
a) interacting
b) handshaking
c) connecting
d) linking

16. Which provides the fastest data access time?


a) RAM b) ROM c) CD-ROM d) Hard disk

17. What is the first thing you could do to check for damage to a printer after receiving it?
a) Run MSD diagnostics
b) Attach it to a PC and print something
c) Check the cables
d) Unbox it and examine it for physical damage

18. External devices such as printers, keyboards and modems are known as
a) Add on devices
b) PC expansion
c) peripherals
d) special buys

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