Hara Prasad Linkedin

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Contact

+1 6474469084 (Mobile)
Hara Prasad Mahapatro
mahapatra.haraprasad@gmail.com Data Processing Consultant - DevOps
Scarborough, Ontario, Canada
www.linkedin.com/in/hara-prasad-
mahapatro-9a510515 (LinkedIn)
Summary
Having 16+ years of Experience and predominantly 9+ years in
Legal Status
digital engineering and having specialized experience in AWS,
Canadian Open work permit
(BOWP) and Canadian PR is in AZURE, DEVOPS Tools and in Support and Build and Release
Progress Management Areas. Have worked and expertise in the domains like
USA – B1 / B2 Visa, H1B Visa Healthcare, Hospitality, Banking and Aviation.

Top Skills Hara has been working as Data Processing Consultant with Mesons
Devops, Configuration Management Technologies INC. Ontario, Canada and Prior to that he worked as
tools (Ansible & Puppet)
an Infra Ops Specialist with expertise in Cloud and DevOps area
Terraform, Kubernetes
with Cognizant Technology Solutions Pvt Ltd. India from June 2016
Microsoft Certified Systems
Administrator (MCSA)
to till August 2021. Besides Cognizant he had worked as Senior
Microsoft Certified Professional
Technical Consultant with ANZ Corporation Pvt. Ltd, Bangalore from
(MCP) Nov 2013 to May 2016 and as Technical Service Manager with IBM
India Pvt Ltd, Bangalore from Feb 2011 to Oct 2013.
Languages
Hindi (Full Professional)
English (Full Professional) Experience
German (Professional Working)
Mesons Technologies INC
Data Processing consultant
Certifications
September 2021 - Present (2 years 5 months)
Red Hat Certified Engineer (RHCE) Scarborough, Toronto, Canada
Architecting Microsoft Azure
Solutions
AWS Certified Solution Architect  Design and implement DevOps solutions including infrastructure
Associtae automation continuous integration and deployment and monitoring.
 Collaborate with multi-functional teams to ensure smooth and efficient
Kubernets Certified delivery of software products.
Automation with Ansible II: Ansible  Provide technical leadership and mentorship to junior team members.
Tower (DO409)  Track and supplies towards the DevOps community charter of delivering
DevOps Engineering Develop and/or implements reusable components.
 Develops interface stubs and simulators as needed.
 Guide the team in DevOps Engineering and DevOps Architecture.
 Provides domain expertise and technical direction.
 Define DevOps strategy for enterprise applications.
 Contribute to meetings and provide mentorship and expertise on system
options risk cost vs. benefits and impacts on departmental processes and
goals.

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Cognizant Technology Solutions Pvt. Ltd.
Manager - Infra Ops Specialist
June 2016 - August 2021 (5 years 3 months) India

Current & Previous Project Details in Cognizant:

#Working with KAISER PERMANTE as a Technical Lead Engineer


#Assigning weekly Assignments to team for performing discovery and Scripting.
#Updating Plan Sheet with CRQ Status,liasing with calendar updates
#Implementing Automation (Ayehau and UI Path Automation) in Platnet towers
and reducing workload on FTE and thus resulting $ benefits to client.
# Implementing Automation in Production Engineering area (Ansible,
Jenkins, Gitlab, etc.) to minimize the workload and increase the efficiency on
technology.
# Experience building and maintaining production systems on AWS using
EC2, RDS, S3, ELB, Cloud Formation, etc. and familiarity interacting with the
AWS APIs or VMWare
# Good experience in AWS DevOps Tools for Build and Deploy Microservices
# Good experience in Docker and Kubernetes
# Good experience in Jenkins
# Strong middleware administration experience using such as Weblogic,
Tomcat and Apache

# Well known Familiarity with ITIL processes, like Incident, Change


and Problem Management
Technology Digital Engineering – Cloud Solutions, DevOps, Infra Automations
and Configuration Management automation

Tools Used:

# AZURE DEVOPS (ADS / TFS) – Deployed the .Net and SQL related builds
using Azure DevOps, Created and configured pipe lines in ADS. For database
(SQL) deployments created and generated production scripts using ADS and
shared with Dev and App team for validation before we deploy them in monthly
production scripts

# URBAN CLOUD DEPLOYMENT (UCD) tool - PPM Deployment


Management (Kintana) tool is a code and content migration tool used across
Cisco IT.
# ANSIBLE – Automated all the services (Application, DB and Web) as part of
the all the 300+ applications that we handle as part of our project
# TERRAFORM – To automate Infrastructures

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# AWS – IAM User creation and necessary policies assigned, creating
Instances/VM’s to procure for test environments, creating KB’s / Internal LMS
portal by using S3 services
GITHUB Repository

ANZ
Senior Technical Consultant
October 2013 - May 2016 (2 years 8 months)
Bangalore, India

• Involvement in transitions/cut-off of Citrix related technologies.


Documentation and sign off from the clients.
• Planning, organizing, evaluating & controlling the operations of the entire IT
sys-tem & Managing IT Infrastructure of the Client
• Responsible for maintaining Web Interface, Datastore, EdgeSight, NetScaler,
Xe-nApp, Access Gateway, Citrix Licensing.
• Handling team of 15 Citrix and Wintel engineers.

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• Act as a SPOC for all the client meetings, updating them with all the open
items/change/design/pending work/ current status etc.
• Responsible for recruiting the technical staff Level2 and Level3 for Citrix
products and technologies.
• Resolving client tickets, Manage Xen App Farm, manage Xen Server
Pool, Per-formance Tuning of Citrix Servers, Developing and maintaining
documentation, Upgrade and maintenance of Terminal servers & Citrix farms,
provisioning citrix servers using PVS, building citrix servers for new projects
and mainintaining document for the same as per company standard
• Application sequencing and rollout & Participation in TS infrastructure
projects
• Ensuring that our clients are happy and we are providing them the high
quality technical services.
• Ensuring high availabilty and utilization of all IT resources in the environment
• Following the rules of ITIL procedure under all circumstances and adhering to
the ANZ process

IBM INDIA PVT. LTD


Advisory Technical Services Specialist
February 2011 - October 2013 (2 years 9 months)
Bangalore

• Involvement in transitions/cut-off of Citrix related technologies.


Documentation and sign off from the clients.
• Planning, organizing, evaluating & controlling the operations of the entire IT
sys-tem.
• Managing IT Infrastructure of the Client
• Responsible for maintaining Web Interface, Datastore, EdgeSight, NetScaler,
Xe-nApp, Access Gateway, Citrix Licensing.
• Handling team of 15 Citrix and Wintel engineers.
• Responsible for analyzing and resolving the escalated problem tickets,
helping other teams in there projects, if required.
• Act as a SPOC for all the client meetings, updating them with all the open
items/change/design/pending work/ current status etc.
• Responsible for giving technical training to the teammates.
• Responsible for recruiting the technical staff Level2 and Level3 for Citrix
products and technologies.

Talisma corporation pvt. ltd. Bangalore


Asst manager IT
April 2006 - January 2011 (4 years 10 months)

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Bangalore

# Providing high end technical support to our US, UK, APAC, AUSTRALIA and
SINGAPORE clients
# Maintaining the remote administration of more than 500 servers all across
the world in-cluding STERLING, PORTLAND, READING, LOS ANGELS Data
center etc.
# Monitoring all the servers 24/7 using IPMONITOR and SITESCOPE alerts
# Installing and configuring VMWARE INSTANCES on different servers
# Exposure to VMWARE ESX and V-SPHERE Servers
# Performing Imports of contacts for different customers by using Import Utility
Configura-tion
# Managing and moving the mailboxes in a hosted environment
# Managing all the servers remotely by using DAMEWARE software and
a complete domain Management for all the servers by using CITRIX
METAFRAME
# Performing all the daily activities of all the customers using CITRIX
neighborhood
# Troubleshooting common issues related to CITRIX
# Well versed knowledge of DATA CENTER Management with Customer
Satisfied products like CRM (Customer Relationship Management), CIM
(Customer Interaction Manage-ment), KB (Knowledgebase Articles), etc.
# Applying Hot fixes to CIM, KB and CRM customers of Talisma
# Upgrading the CIM, KB and CRM customers of Talisma to the updated
versions
# Managing Data Center with More than 500 plus servers

STS OFFSHORE SERVICES SDN.BHD


Senior System Engineer
January 2005 - April 2006 (1 year 4 months)
# Managing Network of STS Offshore services
# Managing Databases of Hosted customers
# Monitoring all the servers 24/7 using IPMONITOR and SITESCOPE alerts
# Installing and configuring VMWARE INSTANCES on different servers
# Trouble and time management systems (Monitoring Tools) for onsite
customers
# Providing Technical Support to our US based clients
# Managing about 200 + windows 2000/2003 machines in a IT Institu-
tion(IMPERIA INSTITUTE OF TECHNOLOGY), a client of STS offshore
services

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# ALSO CERTIFIED BY GOVT. OF MALAYSIA AS A CERTIFIED MICROSFT
TECHNICAL
Consultant.
# Managing and maintaining the databases of different customers using SQL
2000, SQL 2005 and SQL 2008
# Providing Customer service to different customer by using SAAS ( Software
as a Service )
# Managing backups of customers having SQL 2000, SQL 2005 and SQL
2008 databases.
# Performing daily Backups and restores as per schedule
# Examine Backup monitor mails and taking remedial actions
# Resolving backup and replication related issues
# Upgrading sql server 2000 to sql server 2005 depending upon the product
re-quirements of the customer
# Patching Hot fixes for sql server 2000 and 2005 ( As per Customer Needs )
# Applying service packs
# Reviewing SQL server logs, OS event logs and security logs for unusual
events
# Resolving blocking related issues in the Database during the production and
maintenance hours
# Performing weekend activities (Reindexing, Full backups, Replication,
etc.)For all the customers.
# Performing imports and exports by using the DTS wizard
# Troubleshooting Talisma Application related issues with Hosted Customers

Academic Education
Jawaharlal Nehru Technological University
Master's degree, M.Tech in Computer Science · (March 2014 - May 2016)

Berhampur University, Berhampur, Orissa


Bachelor's degree, Computer Science · (1997 - 2000)

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TTECHNICAL SKILLS

Programming Languages : Shell scripting, Python, yaml and json


Databases : MySQL, Oracle, MS SQL Server and PostgreSQL,
Web Servers : Apache Tomcat, Nginx
Operating Systems : Windows 7/10/12, UNIX, AIX, Sun Solaris, Linux (RHEL 6/7/8)
Configuration Management : Ansible, Puppet
Ticketing Tools : ServiceNow, JIRA,
Tools : Eclipse IDE, IntelliJ, Visual Studio
CI & CD : GIT, Jenkins, Maven
Container Tools : Docker, Kubernetes, OpenShift
Monitoring Tools : Nagios, Dynatrace CloudWatch,IBM Netcool, SolarWinds, C o n t r o l - M

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