Rajeev Koul

SKB-705, Shipra Krishna Vista, Indirapuram, Near Noida, Sector 62.

Mail-ID: rajeev.koul@yahoo.com; Mobile: +91 9810600603; https://www.linkedin.com/in/rkaul/

Highly accomplished B.Tech Computer Science professional with certifications as a Scrum Master
(CSM®), Project Management Professional (PMP®), and Six Sigma® expert with 18+ years of
Techno Leadership roles in Fortune 500 companies having extensive exposure to international
markets (UK/USA/Europe/APAC) for over 120 months. Proficient in Program/Project
Management, Product Management, Delivery Head, Scrum Master, and Business Analysis.
Diverse expertise covers Solution Architecture, Account Management, Vendor Management, Staff
Augmentation, Business Analysis, Presales, Quality Assurance, and Transitions in Software Application
Development Implementation.

Looking for senior-level technology leadership opportunities.

Delivery Manager | Sr.Program Manager| Sr.Product Manager | Sr.Project Manager | Scrum Master

Professional Competence

HIGHLIGHTS
Ø Successfully led and managed diverse projects Ø Hands-on exposure of Agile, Hipaa, CMMI, ISO
for clients across India, APAC, Europe, US 9001, ISO 27001 guidelines & Six Sigma
and UK. Quality Standards
Ø Dexterity in leading the new business Ø Technical exposure in ASP.NET, RPA .Net
practices and defining quality management Core Azure DevOps, CI/CD, C#, web API,
processes Angular 2+, Web and Mobile development
(IOS & Android),CRM, Oracle HCM &SCM
Ø Domain experience of Ecommerce, FMCG, Ø Clients served include American Express,
Mobility, Loyalty Programs, BFSI, Barclays, Samsung, MaxNewYork Life,
Hospitality, Electronics, e-Learning, Citibank, CommonSpirit Health, The word
Publishing, Media, Health Science, & Brown, Espn, Microsoft, Pepsi, Sony,
Medical devices & Aviation Industries to Elsevier, Proquest, Apple, Wolters
name a few Kluwer, Oberoi & Hilton to name a few.
SKILLS
Ø Special Competence: Business Process Analysis, Process Mapping, Business Model framework
development, CRM, Defining Functional Specifications; End-to-end management of multiple
concurrent projects; POC presentation; Management and Business Continuity Management.
Ø People Management: Manpower Planning, Selective Recruitment, Induction & Training, Tasking &
Delegation, Performance Monitoring & Feedback, Skill Upgrade, Career Planning, Recognition &
Reward, Motivation & Mentoring of the team.
Ø Project/Program/Product Management: Client Relation Management, Technology Mapping,
Multiple Project Planning & Execution, Agile (Scrum, SAFe), Waterfall, Project/Product
Budgeting & Monitoring, Resource Management, Vendor/Sub-contractor Management.
Ø Project Life Cycle Management: Initiation, Business Function Study, Requirement Finalization,
Project Scoping, Task Break down, Effort & Time Estimation with approaches like Story Points,
Planning Poker, WBS, FPA, Delphi etc, Costing & Project Budgeting, Resource Allocation,
Scheduling, Risk Management and Execution Control Planning, Timely & Quality Delivery
Ø Software Development Life Cycle: Experience in Analysis & Study of Business Requirements,
Technical & Functional Specifications, Data/ Process Design, Module Development
Ø Software Testing: Strong experience in Analysis & Study of Requirement Specifications, Test
Strategy, Test Planning, Test Scenario, Test Case Development, Metrics Development &
Recording, Test Data Recording & Analysis, Quality Documentation & Reporting
Ø Technical Skills and Exposure in career:
• Technologies: MEAN Stack, OOAD, Agile Development, Web based Services and Client-Server
Technology
• .Net Core, DOT NET Framework: C#, VB.NET, ASP.NET, MVC, WPF, WCF
• Cloud- AzureDevops, Cloud based solutions (Saas and Paas), AWS
• CRM: SAP, Oracle (HCM&SCM), Hybris
• Languages and Frameworks: Node.js, Angular, Express.js Mongo, C, C++, Visual Basic, Com,
Java, Lingo, Assembly Language, COBOL, PHP
• RDBMS, DWH & Analytics: SQL Server, Oracle, Mysql, Azure Data factory, Azure Data Lake
• Other Web & Mobile App Tools: HTML 5, ASP.net, C#, XHTML, DHTML, XML, JavaScript,
XCode, IOS, Blackberry and Android development, CSS, Ajax, Web 2.0
• Project Tools: Jira, Azure DevOps Board, Trello, MS Project,
• Configuration Management Tools: GIT, TFS, Visual Source Safe, Clear Case, Subversion
• Testing & Bug Tracking Tools: Mantis, Mercury/Hp-Test Director, API Testing
• Quality & Regulatory Standards: ISO 27001, ISO 9001, CMMi, Six Sigma, HIPAA (IT Controls),
COBIT, Rframe, IT risk governance, Financial (SOX-GCC controls, Rframe)

Professional Certifications/ Trainings and Alliances:

Ø Six Sigma® from TUV SUD, Germany and Scrum Master CSM® from Scrum alliance-USA
Ø Pursuing CSPO, SAFe, BDD/TDD, (NLP) along with Cognitive behavioural Techniques (CBT)
Ø Featured contributor on technology, leadership and management articles for LinkedIn.
 Career Profile

Technossus
Delivery Head/Senior Program, Project and Product Leader – Dec’20-Nov’23
Reporting to GM, leading project team of 130+ resources in India, UK and USA

Responsibilities:
• Chief of delivery for Engineering team at India ODC for US and UK customers.
• Driving Project and Product Teams to Elevate Performance and Foster Innovation.

Achievements:
• Successfully spearheaded revenue growth from $2 million to over $6 million in just 2 years.
• Established AI/ML competency to expand company portfolio and attract new prospects.
• Instrumental in facilitating the successful establishment of the company's UK office and market
entry, achieving rapid acquisition of three key clients generating an impressive annual revenue
of £3.2 million within a single year.

PS QuickIT / CredeX
Sr. Technical Project manager and Agile Coach - Mar’19-May’20
Reporting to CEO, leading project team of 100+ resources.

Achievements:
• Achieved a remarkable team expansion from 100 to 150 members within just one year.
• Secured two new clients, including our first major APAC customer, resulting in a substantial annual
revenue increase of $3 million.

Samsung – Samsung Data Systems

Manager GL5(05)-Sr. Technical Project manager Northwest Asia & Europe - Jul’15-Aug’18
Reporting to GM, leading project team of 50+ resources in Europe, UK, Korea and India.

Responsibilities:
• Client handling roles, heading team(s) delivering software applications for Samsung and other clients
globally in areas of e-commerce, medical devices, POS, mobility, analytics & loyalty program.
• Heading and chief architect for internal audit and process engineering team for Samsung SDSI.
• Recurrent and new business, Succession planning, Hiring, Appraisals, people management.

Achievements:
• Responsible and assigned to lead multiple projects having revenue of USD 7 million plus.
• Managed customisations and analytics solution for frequent purchase program (Loyalty) in UK and
India, resulting in surge of product sales by 30% in 2018.
• Engineered automation using mobile solution leading to 40% contractual staff reduction in 2017.
• Chief architect for Samsung SDSE UK to cut down 20% cost for operations in Europe (2016)
• Managed and architected Samsung’s own digital campaign system instead of using third party
campaign software, resulting into 100% cost savings for campaign and ROI analytics 2016.
• Chief person to setup processes, audits, and agile methodology in Samsung -SDS

Innodata Inc
Engineering Manager / Sr. Technical Program Manager APAC- Jul’11-Jul’15
Reporting to the VP- Engineering and leading 60+ resources in US, India, Israel, Colombo & Manila.

Responsibilities:
• Primarily accountable to head geographically diversified software development project teams.
• PMO & Evangelist role for process, Solution Architecture, compliance and risk management.
• Project management, tracking, risk management, BCM and Audits of process compliance

Achievements:
• Amongst top 10 leaders in Innodata selected to work for recurring 4 million USD Project.
• Achieved company targets and exceeded Gross Margin by 1 million USD in FY-2013-14.
• Constant team engagement resulting in hardly 5% attrition in approximately 2 year(s).
Other Engagements
Organization Duration Designation
Network 18 (Tangerine PLC) Jun’10-Jun’11 Sr.Project Manager
Ishir Infotech / Barclays (Feb’08-Dec’08) / (Mar’09-Oct’09) Project Manager / Manager
Infopro Noida Oct 2005- December 2007 Project Lead / APM
Edynamic New Delhi/ Netcomm Jul’03-Oct’05 / May’00-Jun’03 TL/ SSE

Education & Birth Details

B.Tech(Computer Science & Engineering) with First Class, Pune University (2000)

Date of birth: 1 June 1976, Languages: English, Hindi, Marathi and Punjabi
 Project Summary

Participated/Led over 35+ major and multiple other smaller projects during the career and the
following projects are a snapshot of experience:

Ø Project – Adapthealth
Client: Adapthealth USA
Duration: Mar ’20- Till Date
Team Size: 15 resources
Environment: .Net Core, Azure DevOps, Mulesoft, Hashmap (DWH), Android, IOS & SQL Server
Details:
This project is mobile and web app that facilitates medical equipment services to patients in 47 states
of US catering 3.9 million patients. Solution provides end customer to enrol a new patient to
managing supplies and existing new patients with data analytics to understand product sales and
planning.
Role: Delivery Head

Ø Project – Samsung India Estore and Samsung UK Estore

Client: Samsung India Electronics and Samsung Electronics Europe
Duration: Aug ’16-Aug’18
Team Size: 15 resources
Environment: C#, Asp.Net 4.5, PHP, Android, SQL Server, MySQL and XML.
Details: This project is an ecommerce shopping portal which involves purchase of mobile,
tabs and consumer electronics, With integration to digital wallets and prime online banking
partners including logistics, real time consignment tracking and many more features,
Role: Product Manager

Ø Project – Samsung smart club – Loyalty / Frequent shoppers’ program.

Client: Samsung India Loyalty Program
Duration: Jul ’15-Aug’18
Team Size: 10 resources
Environment: Java, Oracle, SMS gateways and Android.
Details: This project is mainly loyalty / frequent shopping programme for Samsung customers
who can redeem the points earned during shopping at Samsung brand shop, Samsung Estore,
Bookmyshow .
Role: Scum Master

Ø Project – Wolters Kluwer-Germany

Client: WK-Europe
Duration: May ’14-Jul’15
Team Size: 10 resources
Environment: Windows with C#, Asp.Net 4.5, SQL Server, XML
Details: This project involves reduction of 60-70% of manual efforts by use of automation
Technically architecture is modelled to use digital image processing algorithms and OCR.
Role: Project and Program Management including solution architecting.

Ø Project – Sony/Amazon Ebook Conversion

Client: Sony & Amazon
Duration: Oct ’11-Dec’12
Team Size: 15 resources
Environment: Windows with C#, Asp.Net 4.0. SQL Server, XML, Objective C, Xcode
Details: This project involves automated conversion of hard copies to sony compatible E-book
reader and Amazon Kindle using C#. This application also required 99.995% efficacy.
Role: Project and Program Management

Ø Project IPL
Client: Times Internet Limited
Duration: March ’11-December’11
Team Size: 25 resources
Environment: Windows with C#, Asp.Net 4.0. SQL Server, NAS, FCP, Helix, Android
Details: Project Head for the team of people who work on live matches and use the application
software to push the videos to Indiatimes, Youtube, Hulu, mobile applications, Facebook & Twitter.
Role: Project and Program Management

Ø Project Stamford
Client: Barclays Finance- Bournemouth (UK)
Duration: Feb’10- Dec’10
Team Size: 14 resources
Environment: Windows with C#, Asp.Net 3.5/2.0 SQL Server
Details: Multiple Project execution for implementation of enterprise level Asp.Net applications
review of architecture, design modification, development & implementation
Role: Project and Program Management

References and detailed projects annexure available on request.