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1 Introduction
The two most important things for a company to have in today's tech-driven society are
*
Corresponding author: rajreddy1985@yahoo.co.in
© The Authors, published by EDP Sciences. This is an open access article distributed under the terms of the Creative
Commons Attribution License 4.0 (https://creativecommons.org/licenses/by/4.0/).
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talented employees and steady work. The people who work for the firm are its most valuable
asset since they are the driving force behind the need to keep, manage, and improve the
abilities necessary to meet organizational requirements. They are the lifeblood of the
business, and their hard work and dedication are the keys to the company's success, which
in turn helps keep employees and gives them opportunities to advance in their careers.
Talent is an essential component of any firm because it helps with staff management,
development, and growth. There is a direct correlation between the two practices—trait
management and staff retention—and the subsequent improvement in organizational
capabilities as a result of the former's application.
In order to thrive and innovate, any business, no matter what sector it operates in, requires a
team of highly competent and talented employees. In order to guarantee the company's
success, talent management methods can strengthen the organization's potential to become a
successful one.
Companies in today's cutthroat business climate have the double whammy of competing for
and keeping the best talent. Employing employee retention methods can help businesses hold
on to their most valuable workers. Taking these measures encourages workers to stay with
their companies for the long haul. Proper job postings should be sent out by the talent
management staff in order to attract competent individuals.
Descriptions. Because recruiting and training again requires a lot of time and money, the
overall process of keeping personnel is more significant than hiring. Keeping talented and
enthusiastic workers on staff has become an important goal for businesses of all sizes and in
all sectors. At the same time, impact management has become popular, with its focus on
making workers feel appreciated, involved, and empowered.
Organizations that prioritize work-life balance for their employees and offer flexibility in the
workplace are more likely to retain brilliant individuals who are looking for a happy and
supportive work environment. Competitive pay and benefits packages are important, but
impact and work happiness are the most important aspects in retaining employees. Boosting
employee loyalty is as simple as making sure they get what they deserve for all their hard
work.
Keeping talented individuals on staff is a crucial part of talent management. The reason
behind this is that retaining top talent is essential to the success of any IT company and can
end up being one of their biggest expenses. These employees must remain with the company.
In order to retain employees who do not contribute fully to the achievement of the
organization's goals, it should do so through voluntary rather than contractual ways. The key
to keeping people employed is to provide them with positive reinforcement, foster loyalty,
invest in their professional development and the worth of their experiences, and reward them
monetarily and otherwise. An organization needs a strategy to handle, train, and keep these
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employees.
The challenges of employee retention have continued to grow in recent years. There are a lot
of reasons for the employees for leaving the job positions, starting from dissatisfaction in
their job to career growth opportunities. For HR’s, the task of replacing employees has been
a never-ending game.
Impact management and employee retention are deeply interwoven aspects of building a
successful organization. A well-managed impact culture that aligns employees' work with
their values and personal goals can foster a motivated and loyal workforce. Both, impact
management and employee retention are indispensable for organizational stability and core
components that will help elevate the company's status.
2 Literature review:
Employees are the most important part of any business, and the fact that they are employed
is of enormous importance to any corporation. There are a lot of businesses that are taking
their efforts to keep a good connection with their human resources seriously (Bisht, Chaube,
and Thapliyal, 2016). Whether they are directly or indirectly connected, the policies that are
developed and put into effect by the Department of Human Resource management in an
organization are directly or indirectly tied with employee retention. It is essential for
businesses to give their human resources departments with a variety of resources in order to
fulfill the requirements of their employees in a manner that is both professional and ethical.
In accordance with the findings of Al-sharafi and Hassan and Alam (2018), the retention of
employees is significantly influenced by the manner in which they are treated, motivated,
and inspired. A driving factor that enables an employee to become reactive, productive, and
efficient is motivation, as stated by Dhanya and Prashath (2019). Motivation is also a driving
force. Providing employees with adequate support and motivation would bring about an
improvement in the degree of satisfaction and motivation that exists within the workforce,
which would ultimately lead to an increase in the value and productivity of the businesses in
particular.
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The extent to which managers recognize or compensate their employees and also take
measures for their welfare is what is meant by the term "managers' rapport." According to
Terera and Ngirande (2014), employers will be more likely to remain in those companies
where they perceive that their good attitudes and commitments are acknowledged and valued
to a significant degree. According to Phillips and Connell (2003), the percentage of workers
who continue to work for the company is the definition of employee retention. This is
something that is common knowledge. According to the findings of a study that was
conducted by Fitz-Enz in 1997, a business suffers a loss of over one lakh dollars for each
executive staff that resigns from their roles and is interested in moving to another company.
In point of fact, the typical amount spent on staff turnover is equivalent to the cost of two
years' worth of CTC, and the perks that are supplied can be an extra factor to take into
consideration, which is a significant expense. When a company fails to keep its highly gifted
employees, it not only hinders the company's financial prosperity but also contributes to the
growth of the business. According to Bassi (1997), knowledge and skill management is a
process that involves acquiring and sharing capabilities and information in order to enhance
the performance of a company. According to Khalid and Nawab (2018), the retention of
personnel has been deemed to be the primary priority pertaining to the success of
organizations.
The retention of employees is becoming one of the most pressing challenges in today's world
because it can lead to the creation of changes in a firm, whether they are positive or negative.
The term "employee retention" refers to the policies and practices that companies implement
in an effort to eliminate individuals who are capable of leaving their positions. In this context,
"this" can refer to the process of planning and carrying out the required action measures that
encourage employees to remain linked with the companies for an extended period of time. In
order to ensure that the task is carried out without any hiccups, it is essential for any Human
Resource professionals and managers to recruit individuals who are knowledgeable and
skilled within the organization. Having said that, it is essential to comprehend that the
retention of employees is considered to be an even more significant factor than the recruiting
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and staff. According to Ahlrichs (2000), a significant number of organizations have failed to
accurately measure the monetary value that is associated with the turnover of dedicated staff
members inside their business. In order to cultivate a culture of retention, businesses ought
to put into effect a set of procedures and policies that center on a number of requirements.
Additionally, this is addressing the expense associated with the replacement of a working
worker, as well as the loss of productivity, turnover, and other related issues. The phrase
"retention" refers to a situation in which individuals continue to work for their respective
companies and remain employed there. As Kgomo and Swarts (2010) point out, keeping
human resources is critical to the success of any firm in today's world, regardless of the type
of work environment. The research and development conducted by a corporation that is
commonly known as EY claimed that staffing, recruitment, and making employees stay are
three of the primary variables that might be major concerns that investment firms and people
will check when judging the value of the company (Lord, 2000).
3 Conceptual Framework:
In the earlier literatures it has been observed that supervisors supports system and training
has a strong employee impact with work performance. Companies’ growth depend on both
the managers as well as employee’s performance. Training & development, support from
managers and employee retentions are foregoers to boost the performance of employee in the
IT sectors. The below theoretical framework had been created to explain the relation between
supervisors support, capacity training and employee work environment with regarding to
moderating variable which is the employee retention. Supervisors support in an organization
and training not only just develops the employs morally but either it also boost
their capacities in uplift the productivity and growth of an organization as shown in Figure
1 below (DeJoy& Wilson, 2003).
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4 Research Methodology:
The output of any study depends on the how effectively and precisely the research process is
carried out so that the most valuable outcome could result in the study. Factors that are
various in number that indirectly as well as directly impact on the said provisions. The first
and initial thing is the design of research. With respect to the theoretical aspects, the
considerations of design by authors in fulfilling the purpose of analysis and evaluation of
data is considered as the Research Design (Sekara & Bougie, 2016). It is however divided
in-to various analyses which have description analysis, Longitudinal, etc. Present research
study uses “Descriptive in Design”, where all factors related to employee retentions has
measured and calculated. All other substantial factors that are measured and obtained with
similar outputs are the methods of Research. They are methods which are efficient for
applying which combining the required sets of data. These methods of research which this
study considers is “Quantitative” analysis in nature which quantifiers are based with respect
to the data received Eliza & Kin (2020). The tool for Data Collection that had been considered
in this study is Primary type in which the questionnaires are used for the purpose of data
collecting data. The questions are listed in the Appendix of the report which had been
collected google forms. The parameters mentioned in this study are four, and due to the space
problem this study has restricted to use four.
This study employs descriptive research method. Survey instrument has been identified to
carry out this study. A list of 17 questionnaires has been prepared which is circulated to all
the employees of an Information Technology sector. The participants are selected through
random sampling and targeted especially for the employees working around the region of
Hyderabad in the state of Telangana. In this descriptive research the data collected will be
analyzed to check the statistics of all variables. The questionnaires were asked on a 5 point
Likert scale as Strongly Disagree, Disagree, Neutral, Agree and Strongly Agree
The data is collected using survey questionnaire in a direct method where the participants
have directly responded and answered the survey. The data is prepared using google forms
and has been sent to participants through various modes. A total of 113 respondents have
given their opinion on employee retention. The survey is collected from Male and Female
gender participants. The employees responded have0-1 working exp., 2-5 working exp. and
more than 5 working exp.. Respondents working in different modes which are work from
office, work from home and hybrid mode have responded. All the responses have been
downloaded in excel format.
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A convenient sampling is selected in this study. Here, in this method of sampling every
member from the population have exact chance of selecting the survey. This method is
selected in the study as it is the straight forward method of probability. It uses the
randomization and the research conducted using this will provide more external and internal
validity. As per this sampling the survey questionnaire for employee retention with respect
to talent management practices has been distributed randomly in different sources like
LinkedIn, IT social media groups, etc.
The collected data has been done by first identifying the missing or improper data. After the
data cleaning the Likert scale has been converted into numerical scale where “Strongly Agree
as 5, Agree as 4, Neutral as 3, Disagree as 2, Strongly Disagree as 1”. These data in numbers
is used for correlation analysis and regression analysis between the variables in the
questionnaire. Various statistical analysis methods are used to analyses and observe the talent
management practices on employee retentions. Scale reliability analysis and Item reliability
analysis have been carried out as a part of Reliability Analysis to find the Cronbach’s α value.
Correlation matrix have been found for various variables of the study.
The variables:
• Training,
• Value out of training,
• Growth,
• Environment
have been analyzed using the correlation matrix to find Pearson’s r value, df value and P
value. Regression for all the variables have been carried out to analyze the relation of
dependent variable with independent variables.
An open source statistical tool Jamivo has been used for analyzing the data collected using
the survey. The data received from the participants is downloaded as excel. Using Jamovi
open source cloud we can upload the data into the software. The software enables us to
organize the data with ease. The tool includes various statistical methods like
• T-Test,
• Factorial analysis,
• Reliability test,
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• Homogeneity test,
• Regression analysis,
• Correlations,
• Chi-square tests,
• One way and Two way Anova,etc.
The graphs, tables and matrix obtained after analyzing the data can be exported into pdf
format which can be integrated into the reports. Various data visualization tools are available
which can be plotted among the variables of the research study.
Reliability Statistics: The reliability test is carried out in Jamovi open source software
using factor analysis option. The results are shown in the below tables.
The Cronbach’s α for scale reliability is given as 0.817 and for Item reliability for various
variable Environment, Growth, Training and Value out of training are given as 0.722,
0.742, 0.858 and 0.729. The standard value for the Cronbach’s reliability is 0.7 and if we
observe the reliability of all the items is more than 0.7. Hence we can say that the reliability
has been passed as per the above table data.
The correlation between all the variables combined calculated and presented in the
correlation matrix as given in the table. The pearson’s r value, df and p-value are given in
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table. The p-value for all the variables are obtained less than 0.001 and as per the value we
can say that there is a clear evidence that the null hypothesis is rejected and alternate
hypothesis can be considered. However the correlation coefficient varies from variable to
variable. Few of the correlations are strong and few are around an average.
The p-value obtained with the analysis indicates clearly that the study supports the alternate
hypothesis and cancel out the above mentioned null hypothesis. It is clear that the p-value
should be very small which is smaller than 0.05 so that null hypothesis can be rejected.
The correlations between individual variables are also calculated and presented in the study.
It is clearly observed from the correlations that there is a good correlation between the work
Environment and Growth of an Employee. Whereas the correlation between the Growth and
Training is less. However the correlation is not up to the mark for Training vs Value out of
training which means not all the employees are fully satisfied with the value out of the
training provided in their organizations
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The correlation plot is drawn for training vs value of training which is shown in the below
figure. The plot clearly explains that few points lies within the regression line which is the
intercept whereas few points are away from the regression line. Overall we can say that less
than half of the participants are beneficial and others are not fully agreed with the talent
management process as they are not getting value out of the capacity building programs
Regression analysis has been carried out for the variables where it will give the model fit
with respect to other variables in the study. The regression analysis is carried out for Growth
vs Training, Growth vs environment and Training vs Value out of training as we know that
the employee growth will definitely effects their retention in long run.
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Overall the entire analysis described above are given for the employees who are from various
work experiences. It is important in the study to categorize the growth in their career as per
the work experience. The employee retentions are based on the work environment and growth
in career but it varies from less experienced employees to much experienced persons. Hence
the analysis is done with experience vs growth and environment vs growth which is
categorical data vs numerical. Anova test is carried out to describe the same.
In the graph shown for Environment Vs Work experience it is clear that employees with less
experience have unsuitable work environment compared to employees with more than 5
years’ experience. It can results due to improper guidance on tasks assigned, ineffectiveness
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in assessing the capacity building programs and also less rapport or less support from the
managers. However the HRS should make sure that the skills talent who have less experience
can be more comfortable in the work place. It can also happen where the employees with less
experience cannot find training programs to provide value to the project tasks assigned. Few
time the recession plays an important role in the employee retention and it has been observed
that people with less experience with taking up over burden of tasks are more prone to
quitting their jobs. The same has been observed with 2-5 years experienced employees.
The career growth is an important factor for any employee to move ahead and achieve his
goals in any company. It depends on how the company provides opportunities in terms of
giving new opportunities, assigning challenging tasks, compensations and appreciations at
different stages, etc. This could be an important factor where the employee shifts from
organization to other when he or she doesn’t find in the organization they are working. The
growth opportunities are not same as observed in the survey which is done by various
employees with different work experiences. In the analysis it is found that the employees
with less than 1 year of experience are not agreeing with the growth opportunities they are
receiving in their organizations. But the situation is opposite for employees with more
experience. As seen in the table it is seen that the mean value of growth opportunities for 0-
1 year experience employees is 3.19 and for 2-5 years experienced employees it is 3.54 and
for experienced employees it is 4.01 which is higher than the rest. So according the analysis
done we can say that the employee retention issue is not same for everyone but it can be
varying from employee to employee with the experience.
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helps employees to get more comfortable with the work environment. So in this case the null
hypothesis can be rejected and alternate hypothesis can be accepted
H2: There is no significant relationship found between Training and growth as the value of
p is more than 0.007. We can say that effective trainings and providing proper job description
doesn’t helps employees in long run in achieving their career goals and the career growth. So
in this case the null hypothesis can be found acceptable to some extent
H3: There is a significant relationship observed between Training and the Value out of the
training as the value of pis less. We can say that effective and properly planned trainings and
providing proper job description helps employees in getting value and skills which are needed
for coping up with the work environment and culture. So in this case the null hypothesis can
be found to be rejected and can have chances to choose alternate hypothesis.
As a result of the study analysis that was carried out, it has been noted that there is a
significant relationship that exists between the practices of talent management and the
performance and happiness of employees, which in turn has an influence on the retention of
employees. An investigation into a variety of factors, including training, the value that may
be derived from training, the working environment, and the development of the employee,
has been carried out. On the other hand, each of these is connected to the practices of talent
management. After conducting an analysis, it has been determined that the employees are
receiving sufficient information and descriptions pertaining to their jobs, as well as training
at the prescribed periods (has collected information regarding training over the course of the
past six months). On the other hand, not all of the workers are content with the value that
they are receiving from the training. There is a significant number of employees that do not
totally agree with the value that they receive from trainings and an appropriate job
description. It is important to note that the absence of training and comprehension has an
effect on the atmosphere of the workplace. It is possible for this to take place when
management delegated responsibilities but did not provide sufficient assistance with
performance. On top to that, it has an effect on the perks and pay. There is an effect on each
and every circumstance and circumstance that occurs at work. Nevertheless, the development
segment which our paper talk about the progress in career is not impacted by training but
instead has a strong link with the workplace culture of the organization the individual is
worked with.
5.4 Discussions:
A thorough literature analysis and research were used to develop the link between techniques
for talent management and employee retention. According to the survey, there is a strong
correlation between talent management strategies and plans to keep employees. Examining
four types of talent management practices— job description and training, value of training,
work environment, and growth—the current study forecasts employees' intentions to stay on
the job. However, employees with 0–1 working exp., and those with 2–5 working exp., are
those who are most affected by employee retention. Additionally, compared to other talent
management criteria, the growth component is less important.
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All the practices of talent management will deal related to the firms regarding staffing,
training and developing, and also maintaining the human resources (Thunnissen & Buttiens,
2o17; Gainey &Clenney, 2006). Earlier authors in various literature had made visible to
observe good and strong connection which in in line with recruiting process, work
performance and no dissatisfaction so that an employee who is satisfied in the company will
prefer to associate with firm for good duration of time (Gould- Wiliams, 2003; Pandey, 2o19;
Tett & Meyer, 1993). In this research study the variable training which is “recruitment and
training” showed a little positive impact on retentions but is not that much measured
mathematically and significance can be less. The implementations of above policies and
techniques can be significally high but these all should be ignored, as recruiting and training
are the preen try events of HR professionals to get and make the talent connect to the
organization, finally the retaining chances of employees remaining in same organization with
long association. Hence the aim and objective of the talent retention in companies depends
on initial recruitment with proper job description and training them accordingly (Huhes et
al., 2009; Najari et al., 2004; Tracey &Hikin, 2008; Zang & Sewart, 2017).In this research
paper, staff salary, compensations, appreciations and work behaviour of tasks completions,
solving complex real world problems can also raise as the high considering parameters which
influence the retention of employee that is already discussed in above sections of literature
review. Respectable salary and proper compensations are always essentials to attract
employees which motivates them and make them stay in the same organization (Lorens
&Sazyk, 2010; Misra, 2013; Wash & Talor, 2007). Awards, rewards for best performance
and achievements and incentives for retaining for long durations and additional time
allocations are the best tools to influence in employee retention process (Gomz-Mejia, 1992;
Lorens & Stayk, 2010; Misa et al., 2013; Wash & Talor, 2007). The results for this research
paper give confirmations that the one with old research results and outcomes that people
working in organization should be provided with effective capacity buildings and provide
them the chances which supports all of them and proceed in achieving their goals as well as
in aligning organization goals, they will be associated with company for longer time
(Ambrosius, 2018; Oman-Gan& Pak, 2016; Tracy & Hikin, 2008; Winmaalen et al., 2016;
Fogarassy et al., 2017). In the same way, those employees having career paths and career
growth opportunities are likely to be associated and stay longer at the work places
(Bhatnagar, 2007). At the end we can say that, all our efforts we kept in analyzing data in
here is chances of employ intends to leave a firm is less when employees get more support
in supervision from managers and higher authorities in the firm ent. When employees work
in a teams of good coordination and support among them, they build trust and bonding with
each other (Kimble, 2011) and this can also become a factor to help in employee retention.
The study presented here supports the argument of talent management practices in an
Information Technology organizations and emphasizes their benefits in the terms of
improving the work environment and culture, work performance, career growth as well as
retention if employees. Outcomes obtained can encourage the managers of the organizations
to concentrate on the specific things which the staff will consider which helps them in
retaining and being associated with the organizations for long time. There is a clear evidence
provided in this research which gives and shows a connection within the practices of talent
management and non-quitting of employees, that needs HR personnel’s and higher
management officials in taking care with top precautions which guide them by enhancing
their development and also the making employees to be associated with the firms. The
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companies also need to take care with designing strategies and preparing policies
oftalentmanagementforretentionofemployeesstartingfromthestaffing, sending relevant job
descriptions, hiring. Meanwhile it can be said that strategic recruiting procedure will not
guarantees the employees in retaining but it may be the major thing to take suitable human
resources and to develop faith, ownership, and accountability in completing the tasks as well
as satisfaction the job. A well planned staffing, providing proper job description and a
sequence planned capacity building programs can guide the people working in firms to decide
their futuristic plans of achieving their goals and align with the company’s mission and
vision. The IT companies could identify techniques in selecting and finding best and talented
candidatessothattheycanprovideasuitableandjobspecificcapacitybuildingaction plans to
guide the employees plan and progress in their career path in their career within the same
organization.
6 Conclusion:
This research analysis is carried out here to measure the effect of talent management practices
where variables in “talent management is considered as a independent and employee
retention as a dependent variable”. Employee retention depends on the Work environment,
growth of employee and value they get from the capacity building programs in the
organizations. This paper supports the existing research finding of Kibui (2014). In the
correlations obtained above after analysis, the results demonstrates that the independent
variables are showing a significant effect with the dependent variables. In summary,
exchange of employees in the form of turnover to other organizations as a theoretical findings
upholds the intensions why employees will have engagement high or low with the tasks,
contingent with the economical & social and emotional resources received from their
companies, or will be deciding to stay within the organization. Therefore, companies keep
on adapting the practice of increase their knowledge as well as their skills to become well
performing employees who are recruited into their organizations for potential new roles,
identify their knowledge and skill gaps and take measures to boost the competency levels
within the human capital in information technology (IT) sector. Companies should also focus
on the effective implementation of talent management practices since it can help to attain
business missions and raise value to the companies. In addition to the above, this research
study contributes the additional knowledge to HR managers to check if there is any
improvement in employee retention or not when implementing the proper talent management
practices in any company. This research also gives a necessary information on the problems
of “talent management and employee retention” which would become useful to the other
industrial sectors and relevant domains such as another fellow research aspirants to use the
facts after review for their later research.
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7 Implications of Study:
The research emphasizes the role of salary increments, compensations on retentions,
companies must develop proper performance appraisal system plans which satisfy the
employs and increase the objective of associating with the organizations. The current
research study also highlights that the employees having a supporting manager and given
freedom in solving tasks and taking decisions with supervisors. Managers and HR
professionals should focus on developing and improving individual and group work
environment. This research paper shows the directions and recommend to develop a
collective and effective implementation of talent management practices for employee
retention.
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