Brochure - NewgenONE Platform - v7.0 - Spread

NewgenONE
Platform
Low code Platform for
End-to-end Automation at Scale
The Need to
Automate End-to-End
Your customers demand personalized
and meaningful interactions at every
touch point. Streamlining end-to-end
customer journeys requires you to not
only improve your customer-facing
processes but also integrate operations
across the organization from front-
office, to middle-office, and back-
office.
This integration facilitates smooth
information flow and seamless
transitions across touchpoints, allowing
your customers to follow their journey
digitally, and empowering your
customer reps with all the information to
support customers.
Doing this requires automation at scale,
from automating a task in an individual
department to a process that spans
across the organization. However, you
must be able to do it fast. You should
be able to automate thousands of
applications and processes rapidly.
Not only that, constantly changing
consumer behaviors are forcing
enterprises to find ways for continuous
innovation. Leveraging AI for innovation
becomes a top priority.
To do all this, you must think enterprise-
wide, and automate end-to-end.
NewgenONE
Do it all with NewgenONE

NewgenONE is a low code platform that helps you drive
end-to-end automation at scale.
It facilitates seamless information flow across the
organization by connecting the front-office, mid-office,
and back-office. Moreover, the platform drives intelligence
into operations for rapid innovation and responsiveness.
The integrated product suite enables the automation of
thousands of applications and processes enterprise-wide.
Intelligent Process
Automation
Contextual Omnichannel
Content Services Engagement
Low Code App

Development
AI and Integration
Data Science Ecosystem
Governance
and Security
NewgenONE
NewgenONE includes, and integrates,
cutting-edge and award-winning technologies
across process, content, communication,
intelligence and low code – all delivered
through a single, unified platform that drives
end-to-end automation at scale.
Intelligent Process Automation

Automate workflows at all • Design, execute, monitor, and optimize processes
levels to streamline end-
• Deliver intelligent and context-aware applications
to-end customer journeys.
Modernize work to unleash • Optimize processes using comprehensive insights
automated and touch-less and drill-down dashboards
processes that make not only
• Easily scale across thousands of processes
customers happy, but also
employees and partners. • Use business rules for agile policy implementation
Contextual Content Services

Automate content lifecycle • Manage end-to-end content lifecycle
management for all types of
• Embed content in apps across the enterprise
content across the enterprise.
Derive real-time outcomes • Enable anytime, anywhere access to information
through automated
• Intuitively search for content across repositories
processing of documents
and systems using a single, unified interface
and digital media in content-
centric processes. • Automate processing of embedded content
Omnichannel Engagement
Engage with customers • Design engaging communications with user-
in context through their friendly and ready-to-use templates
channels of preference with
• Generate and deliver personalized and responsive
full control and visibility
communications at scale
across the enterprise. Deliver
a delightful experience across • Stay on top of customer communications with
the journey. end-to-end visibility
AI and Data Science
Tap the power of visual AI • Leverage an intuitive drag-and-drop design studio
to accelerate your journey for model development
from data to insights at
• Collaborate across stakeholders across the AI
enterprise scale. Infuse AI
lifecycle from preparation to deployment
into automated processes
and applications for real- • Use visual interface for data exploration,
time insights for faster and comprehensive reporting, and data cleansing
smarter decisions.
Low Code Application Development

Rapidly compose complex • Rapidly design, develop, and deploy applications
mission-critical applications through modeling-driven environment
with enterprise-grade
• Ensure information consistency across all channels,
sturdiness and built-in agility
applications, and third-party systems
for change. Leverage low
code across process, content, • Accelerate the DevOps lifecycle by streamlining
communication, and AI. application development
Integration Ecosystem
Create a connected and • Utilize microservices-based architecture to
extended enterprise by facilitate the orchestration of headless APIs
integrating systems,
• Enable seamless integration for easy data
processes, and functions.
exchange through ready-to-use connectors
Connect front-office, middle-
office, and back-office for • Extend and modernize your legacy systems by
seamless information flow integrating them with NewgenONE Platform
across the organization.
Governance and Security

Ensure information security • Ensure robust security with two-factor and multi-
with authentication and factor authentication
authorization at data model,
• Leverage object-level access controls for authorized
application, and process
role-based access
layers. Create an operational
fabric that is both secure and • Use native multi-level audit and reporting
compliant capability to ensure compliance
NewgenONE NewgenONE accelerates transformation!
• Automate processes end-to-end

Streamline
• Personalize every interaction
end-to-end customer journey
• Empower customers with self-service
• Automate thousands of applications

Automate enterprise-wide
• Accelerate devops with low code
rapidly at scale
• Respond to market conditions fast
• Inject intelligence in processes

Innovate continuously
• Tap insights for real-time decisions
with intelligence
• Discover new business models
NewgenONE is recognized
by leading analysts!
“Leader” in The Forrester Wave™: Content

Platforms, Q1 2023
“Niche Player” in Gartner® Magic

Quadrant™ for Enterprise Low-Code
Application Platforms, 2023
Recognized in Gartner's Market Guide for

Content Services Platforms 2023
“Strong Performer” in Forrester Wave™:

Robotic Process Automation, Q1 2023
"Strong Performer” in The Forrester

Wave™: Digital Process Automation
Software, Q4 2021
Business Automation “Leader” in the 2021

Aspire Leaderboard for CCM
Large enterprises globally leverage Newgen's cutting edge
technologies to innovate and transform their operations to
serve their customers better, faster.
Banking Government
• Loan Origination and Onboarding • Citizen-centric Services
• Retail and Commercial Lending • e-Government Office Automation
• FATCA and CRS Compliance • Correspondence Management
• Trade Finance and Payment Systems • Records Management
• Omnichannel Digital Banking • Grants Management
Insurance Healthcare
• Customer Acquisition • Member Enrollment
• Policy Issuance and Servicing • Provider Lifecycle Management
• Digital Claims Management • Complaints and Grievances
• Service Request Management • Claims Management
• Policy and Records Management • Member Services
Enterprise Journeys Applicable Across Industries

• Supply Chain Management • HR Operations
• Finance and Accounting • Sales Orders and Requisitions
• Enterprise Service Management • Compliance and Reporting
• Dynamic Case Management • Environmental, Social, and Governance
• Electronic Documents and Records • Contract Lifecycle Management
Customers Achieve
Significant ROI with Newgen.
370% $37M $29M 6 Months

Return on Total Net Present Payback
Investment Benefits Value Period
*A Forrester Consulting TOTAL ECONOMIC IMPACT™ Study Commissioned by Newgen
info@newgensoft.com www.newgensoft.com
Newgen is the leading provider of a unified digital transformation platform with native process automation, content services,
and communication management capabilities. Globally, successful enterprises rely on Newgen’s industry-recognized low code
application platform to develop and deploy complex, content-driven, and customer-engaging business applications on the
cloud. From onboarding to service requests, lending to underwriting, and for many more use cases across industries. Newgen
unlocks simple with speed and agility.
AMERICAS: +1 (202) 800 7783 APAC: +65 3157 6189 AUSTRALIA: +61 290537174
UK: +44 (0) 2036 514805 MEA: +27-11-461-6497 INDIA: +91 11 40773769

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NewgenONE

Do it all with NewgenONE

Low Code App

Intelligent Process Automation

Contextual Content Services

Low Code Application Development

Governance and Security

• Automate processes end-to-end

• Automate thousands of applications

• Inject intelligence in processes

“Leader” in The Forrester Wave™: Content

“Niche Player” in Gartner® Magic

Recognized in Gartner's Market Guide for

“Strong Performer” in Forrester Wave™:

"Strong Performer” in The Forrester

Business Automation “Leader” in the 2021

Enterprise Journeys Applicable Across Industries

370% $37M $29M 6 Months

*A Forrester Consulting TOTAL ECONOMIC IMPACT™ Study Commissioned by Newgen

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