(F) MDM Management

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Syllabus for Multi-Disciplinary Minor (MDM)

In
MANAGEMENT
[Under the New Education Policy (NEP 2020)]
in
(2023-2024)

Offered by

DEPARTMENT OF CHEMICAL ENGINEERING

INSTITUTE OF CHEMICAL TECHNOLOGY


(University Under Section-3 of UGC Act, 1956)
Elite Status and Center for Excellence
Government of Maharashtra

Nathalal Parekh Marg, Matunga, Mumbai 400 019 (INDIA),


www.ictmumbai.edu.in, Tel: (91-22) 3361 1111, Fax: 2414 5614
A. Preamble:

The business world is characterised by changes in technologies, products, services


and the diversity of the workforce. Every business is driven by innovation and
growth that’s adding to the existing complexity of the business environment.

An integration of engineering sciences with management studies will enable a student


to view any problem in the organization from a holistic perspective and help in
rational decision making within given complex constraints.

The minor degree in management would help an engineer to understand the softer
side of the corporate world in terms of dealing with one’s own attitudes, emotions and
perceptions and also in dealing with diverse teams with sensitivity and empathy.

The course also aims to sensitize engineers towards ethical issues in business which
otherwise would not be covered in the technical engineering syllabus.

The various modules will help the student in understanding oneself and others and
blend oneself into any organization as a fresh employee. The course would also be
beneficial for students from business houses in understanding various aspects of
business like operations, supply chain management, Marketing and Human resource
management. These modules will also help in a smooth transition of engineering
graduates who choose management sciences as their future academic career option in
premier management institutions in India and abroad.

Management sciences enables to carve a well rounded, holistic, and responsible


engineer who understands technicalities as well as organizational aspects in this
global world and is able to contribute to society in an ethical way.

B. Programme Objectives:

Self awareness:
Understand oneself and introspect deeply in order to assess one’s attitudes ,perceptions and
PO1
disposition towards various situations and apply the concepts to make the individual-situation
interaction as smooth as possible
Communication:
PO2 Ability to communicate effectively in a diverse organizational setting especially in a technology
driven business situation,with both the organizational authorities and general society
Leadership and Team culture:
PO3 Understand various group forming theories and apply the same in real life situations (in face of
a diversity in workforce) and work collaboratively across organizational boundaries
Professional Ethics:
PO4 Recognize and understand ethical dilemmas in business and apply and stay committed to
professional ethics and act with integrity while meting out one’s duties and responsibilities. .
Generic and Domain Knowledge :
PO5 Ability to understand, exhibit, analyse, coherently collate and apply theories and principles of
various domains of management sciences to real life situations.
C. Intake:

D. Eligibility criteria:

E. Structure of the MDM course:

Subject Code Semester Subject Credits Hrs/Week Marks for various Exams
L T P CA MS ES Total
Organizational
MGT XXXX III 2 2 0
Behaviour
Principles of
management and
MGT XXXX IV 2 2 0
Organization
structures
Interpersonal
processes and
MGT XXXX V 4 3 1
Human Resource
Management
Fundamentals of
marketing
MGT XXXX VI 2 2 0
management and
Market research
MGT XXXX VII Professional ethics 2 2 0
Operations and
MGT XXXX VIII Supply Chain 2 2 0
management
Total 14

F. Detailed syllabus:
Course Code: Course Title: Credits = 2
ORGANIZATIONAL BEHAVIOUR L T P
Semester: III Total contact hours: 30 2

Course Outcomes (students will be able to…..)


1 Student would be able to describe individual differences and their importance in organizational
behaviour
2 Student would be able to explain how personality influences behaviors in organizations
3 Student would be able to define social perception and explain factors that affect it
4 Student would be able to explain how attitudes are formed and importance of emotions at work
5 Student would be able to understand the basics of motivation
6 Student would be able to explain stress,causes and consequences of stress in organizations
List of Prerequisite Courses
NONE

List of Courses where this course will be prerequisite


INTERPERSONAL PROCESSES AND HRM

FUNDAMENTALS OF MARKETING MANAGEMENT AND MARKET RESEARCH

Description of relevance of this course in the B.Tech. Program


The course enables engineers to combine technical skills with management sciences to make rational decisions based on
empirical data and leading by empathy and integrity.

Course Contents (Topics and subtopics) Reqd. hours


1 SELF AWARENESS 3

The Johari Window exercise for self-awareness and interpersonal understanding


2 PERSONALITY, PERCEPTION AND ATTRIBUTION 6
Personality and organizations
Social perception and impression management
Attributions in organizations

3 ATTITUDES AND EMOTIONS AT WORK 6


ABC model
Cognitive dissonance
Job satisfaction
Organization citizenship and work deviance
Persuasion and attitude change

4 MOTIVATION AT WORK 6
Classification of drives
Theory X and Theory Y
Maslow’s theory
Herzberg’s two factor theory
Adam’s equity theory
The four drive model

5 STRESS AND WELL BEING AT WORK 6


What is stress?
Approaches to stress
The stress response
Sources of work stress

6 TIME MANAGEMENT (HBR article analysis) 3

List of Textbooks
Organizational Behavior(9e) --by Steven L. McShane (Author), Mary Ann Von Glinow….
Organizational Behaviour(18e) -Stephen P. Robbins , Timothy A. Judge, Neharika Vohra…….

List of Additional Reading Material / Reference Books


Organizational Behavior (13e)-Mary Uhl-Bien, John R. Schermerhorn Jr., Richard N. Osborn ,
Wiley India
Organizational Behavior An Evidence-Based Approach(12e)- Fred. Luthans.
Select Harvard Business Review articles

Course Code: Course Title: Credits = 2


PRINCIPLES OF MANAGEMENT AND ORGANIZATION L T P
STRUCTURES

Semester: IV Total contact hours: 30 2


Course Outcomes (students will be able to…..)
1 Student would be able to understand how organizations operate in any milieu
2 Student would be able to explain and assess the various micro and macro factors that affect business
3 Student would be able to explain the various organizational structures
4 Student would be able to gain an understanding of the hierarchy in any organization and skills
required
5 Student would be able to understand the culture of an organization and the ways in which culture
gets communicated
List of Prerequisite Courses
NONE

List of Courses where this course will be prerequisite


FUNDAMENTALS OF MARKETING MANAGEMENT AND MARKET RESEARCH

INTERPERSONAL PROCESSES AND HRM

Description of relevance of this course in the BACHELOR’S. Program


The course enables engineers to combine technical skills with management sciences to make rational decisions based on
empirical data and leading by empathy and integrity.

Course Contents (Topics and subtopics) Reqd. hours


1 BUSINESS ENVIRONMENT 4

Micro environment
Macro environment
PESTLE analysis
2 INTRODUCTION TO KEY MANAGEMENT THEORIES 5

Taylor theory
Fayol’s fourteen principles,
Weber’s bureaucracy,
Hawthorne experiments

3 SKILLS, LEVELS OF MANAGEMENT AND MANAGERIAL ROLES 6

Technical, Human, Conceptual skills


Levels of management in an organization
Mintzberg’s managerial roles

4 ORGANIZATION STRUCTURES 6

Functional structure
Product structure,
geographical structure,
Overview of matrix structure,
Organic and Mechanical structures

5 ORGANIZATIONAL CULTURE 5
Levels of culture
Artifacts
Stories
Rituals
Symbols
Assumptions and values
6 DIVERSITY AND INCLUSION (CLASS ASSIGNMENT) 4
List of Textbooks
Management(15e)-Robbins
Essentials Of Management (11e)-Koontz

List of Additional Reading Material / Reference Books


Management(6e)-Stoner and Freeman
Select Harvard Business Review articles

Course Code: Course Title: Credits = 4


INTERPERSONAL PROCESSES AND HUMAN L T P
RESOURCE MANAGEMENT

Semester: V Total contact hours:60 3 1


Course Outcomes (students will be able to…..)
1 Student would be able to describe the interpersonal communication process, barriers to
communication and the impact of non-verbal communication
2 Student would be able to describe how groups are formed and the factors that determine the
effectiveness of a group
3 Student would be able to identify steps in the decision making process
4 Student would be able to describe concept of power and identify ways to manage political behavior
in organizations
5 Student would be able to understand the various human resources management processes in an
organization
List of Prerequisite Courses
ORGANIZATIONAL BEHAVIOUR

PRINCIPLES OF MANAGEMENT AND ORGANIZATION STRUCTURES

List of Courses where this course will be prerequisite


FUNDAMENTALS OF MARKETING MANAGEMENT AND MARKET RESEARCH

Description of relevance of this course in the BACHELOR’S Program

The course enables engineers to combine technical skills with management sciences to make rational decisions based on
empirical data and leading by empathy and integrity.
Course Contents (Topics and subtopics) Reqd. hours
1 INTERPERSONAL COMMUNICATION 5

Interpersonal communication model


Barriers and Gateways to communication
Defensive and non-defensive communication
Non verbal communication
2 WORK TEAMS AND GROUPS 4
Group behavior
Group formation and growth
Factors influencing group effectiveness
Upper echelons
3 DECISION MAKING 5
Models of decision making-rational model, Bounded rationality model, Escalation of
commitment
Individual influences on decision making
Group decision making process
4 POWER AND POLITICS 3
Concept of power
Sources of power
Symbols of power
Political behavior in organizations
Managing political behavior in organizations
5 LEADERSHIP 3
Leadership versus management
Leadership grid
Situational leadership model
Some recent leadership theories

6 CONFLICT MANAGEMENT 5
Importance of conflicts
Functional versus dysfunctional conflicts
Sources of conflict in organizations
Thomas Kilmann
Conflict resolution model
7 INTRODUCTION TO HRM 5
Porter’s value chain
HRM and importance in the organization

8 RECRUITMENT AND SELECTION 8


Recruitment philosophies
Recruitment process
Selection methods

9 PERFORMANCE MANAGEMENT 8
Goal setting by MBO
Performance appraisal methods
Performance review process
Errors in appraisals
10 CHANGE MANAGEMENT 8
Types of change
Olmosk pure strategies
Lewin three stage change process
Force field analysis
11 KNOWLEDGE MANAGEMENT (HBR ARTICLE ANALYSIS) 6

List of Textbooks
Management(6e)-Stoner and Freeman
Essentials Of Management (11e)-Koontz
Human Resource Management (15e) - Gary Dessler, Biju Varrkey

List of Additional Reading Material / Reference Books


Select Harvard Business Review articles
Human Resource Management(13e)-Susan L. Verhulst, David A. DeCenzo, Rama Shankar Yadav

Course Code: Course Title: Credits = 2


L T P
FUNDAMENTALS OF MARKETING MANAGEMENT AND
MARKET RESEARCH
Semester: VI Total contact hours: 30 2

Course Outcomes (students will be able to…..)


1 Students will be able to demonstrate a conceptual understanding of the fundamental
area of marketing management
2 Students will be able to understand the marketing mix and its applications
3• Students will be able to apply and evaluate data collection techniques and
analyze data and write a report

List of Prerequisite Courses


MATHS-1 AND MATHS- 2 OF FIRST YEAR COURSEWORK

List of Courses where this course will be prerequisite


OPERATIONS AND SUPPLY CHAIN MANAGEMENT

Description of relevance of this course in the BACHELOR’S Program

The course enables engineers to combine technical skills with management sciences to make rational decisions based on
empirical data and leading by empathy and integrity.
Course Contents (Topics and subtopics) Reqd. hours
1 INTRODUCTION TO MARKETING MANAGEMENT 5
Nature and scope
Marketing concepts
Marketing environment
2 CONSUMER BUYING DECISIONS 5
Consumer buying decision process
Basics of segmenting, targeting and positioning

3 THE MARKETING MIX OVERVIEW 6


Product
Price
Promotion
Place
4 INTRODUCTION TO MARKET RESEARCH 3
Types of Market Research
Exploratory, Descriptive and Causal Research
Types of Experimentation
Validity & Reliability

5 DATA COLLECTION AND ANALYSIS 4
Sampling techniques
Primary Data in Market Research
Secondary Data & Scales of Measurement

6 INDUSTRY ACADEMIA INTERFACE TO UNDERSTAND SOME INDUSTRY SPECIFIC 7


MARKETING TECHNIQUES
List of Textbooks
Principles of marketing(17e)-Philip T. Kotler, Gary Armstrong, et al
Market Research Made Easy (2e)-Don Doman Dell Dennison Margaret Doman

List of Additional Reading Material / Reference Books


Market Research Handbook: Measurement, Approach and Practice- Jie Xu

Select Harvard Business Review articles


Course Code: Course Title: Credits = 2
L T P
PROFESSIONAL ETHICS
Semester: VII Total contact hours: 30 2

Course Outcomes (students will be able to…..)


1 Student would be able to gain an understanding of ethical issues in an organization and daily life
2 Student would be able to explain the situation of an ethical dilemma and also an overview of
resolving the same
3 Student would be able to gain an insight into various cases in ethics in different fields and the
outcomes of the same
4 Student would be able to analyze dilemmas from various cases and apply the same to their working
life
List of Prerequisite Courses
ORGANIZATIONAL BEHAVIOUR
PRINCIPLES OF MANAGEMENT AND ORGANIZATION STRUCTURES

List of Courses where this course will be prerequisite


ALL COURSES IN THE UNIVERSITY

Description of relevance of this course in the BACHELOR’S Program


The course enables engineers to combine technical skills with management sciences to make rational decisions based on
empirical data and leading by empathy and integrity.

Course Contents (Topics and subtopics) Reqd. hours


1 BUSINESS ETHICS AN OVERVIEW 4
Principles of personal ethics
Principles of professional ethics
What is and what is not ethics

2 THEORIES OF ETHICS 5
Psychological egoism
Normative
Utilitarianism

3 STAGES OF MORAL DEVELOPMENT 5


Pre conventional stage
Conventional stage
Post conventional stage
4 THE CONTEMPORARY WORKER 5
Need for workplace ethics
Professional versus personal ethics at workplace
Morality of informed consent
Conflict of interest
Whistleblowing
5 ENVIRONMENTAL ETHICS 5
Case studies
6 ETHICS IN BUSINESS –MARKETING,HR AND FINANCE 6
Case studies

List of Textbooks
Business Ethics and Corporate Governance(2e)- Fernando
Business Ethics- Andrew Crane and Dirk Matten

List of Additional Reading Material / Reference Books


Select Harvard Business Review articles
Business case studies from leading newspapers and business magazines
Course Code: Course Title: Credits = 2
L T P
OPERATIONS AND SUPPLY CHAIN MANAGEMENT
Semester: VIII Total contact hours: 30 2

Course Outcomes (students will be able to…..)


1 Students will be able to develop an understanding of the importance of logistics in
the formulation of the business strategy and the conduct of supply chain operations
2 Students will be able to develop an understanding of logistics operating areas and
their interrelationship.
3 Students will be able to strengthen integrative management analytical and problem-
solving skills
List of Prerequisite Courses
MATHS-1 AND MATHS -2 OF FIRST YEAR COURSEWORK

List of Courses where this course will be prerequisite


NONE

Description of relevance of this course in the BACHELOR’S Program


The course enables engineers to combine technical skills with management sciences to make rational decisions based on
empirical data and leading by empathy and integrity.

Course Contents (Topics and subtopics) Reqd. hours


1 BUSINESS PROCESS IN A TYPICAL MFG. INDUSTRY – OVERVIEW 5

Explain the sequence of a Supply Chain end to end process


Importance of Demand Forecasting and bullwhip effect
Numerical Measurement of Forecast accuracy

2 INVENTORY MANAGEMENT – CONCEPTS, REASONS, SAFETY STOCKS, 5


MEASUREMENT AND TECHNIQUES

Importance of Inventories – Concepts, ABC analysis numerical example.


Objectives of Inventory management and how to measure and cost inventories
Numerical computation of holding the right amount of Inventory – Economic Order
Quantity
3 PRODUCTION PLANNING AND CONTROL 5
Different types of Production Processes
How to create a Production Plan with numerical examples
Breaking up of a Master Production Plan into weekly schedules and why

4 MATERIALS REQUIREMENTS PLANNING 5


What is Material Explosion
Initiate a Purchase Order to meet Production Plan – Numerical Numerical example of a
Production schedule based on M R P
5 DISTRIBUTION CHANNELS AND THEIR COSTING 5
Modes of distribution and Transportation management
How to decide monetary terms for appointing a Distributor or a C and F agent
How to decide a Transporters contract between two destinations for a Cold Chain product

6 PURCHASING AND OPERATIONS MANAGEMENT 5


Capacity Planning with numerical examples, Make or Buy
Invoices, Purchase Orders, Value Analysis and Cost control
Computation of GST and its numerical applications – Case study

List of Textbooks
Operations and Supply Chain Management(8e)- Russel , Taylor
Operations and Supply Chain Management (15e)- Richard B. Chase, Ravi Shankar, et al.
List of Additional Reading Material / Reference Books
Supply Chain Logistics Management (4e)- Bowersox
Operations and Supply Chain Management with MindTap- David A. Collier/James R. Evans

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