First check the ▶ P.

5
following items

With Windows ▶ P. 12
Software setup guide
With Macintosh ▶ P. 35

Troubleshooting ▶ P. 40

STEP1 STEP2 Ready!

Setup procedures

Get the CD-ROM ready Install software Start printing!

In case the defect of the CD-ROM

found out, please contact your
dealer or nearest SHARP Service
Department.

1
 Introduction

Introduction
Thank you for purchasing this product. Prerequisite
This manual provides information about installing and setting up of necessary software such as the •• This manual assumes that the trainer/user has practical knowledge about Windows and Macintosh
printer function to use this product from your computer. It also explains how to install the printer driver computers.
and software when the expansion kit is attached, and how to install the scanner driver. •• For items concerning the OS (operating system), please refer to the OS manual or help.
•• In this manual, Windows 8.1® is used for the Windows® environment, and Mac OS X 10.10 is used for
When the software is not installed correctly, or if you want to delete the installed software, please refer the Macintosh environment for screen shots and operation. The screen shots may differ depending on
to "Troubleshooting P.40". the version of the OS (operating system).
•• In this manual, where MX-xxxx is described, please replace that with your model.
•• Considerable care has been taken in preparing this manual. If you have any comments or concerns
about this manual, please contact your nearest SHARP Service Department.
•• This product has undergone strict quality control and inspection procedures. In the unlikely event
that a defect or other problem is discovered, please contact your dealer or nearest SHARP Service
Department.
•• Aside from instances provided for by law, SHARP is not responsible for failures due to incorrect
operation of the product and its options, or for any damage that occurs due to the use of the product
by the user or a third party.

2
 Introduction

Caution Information on software version updates and support

•• You may not transfer or copy all or part of this manual without notifying the company. •• Software such as the printer driver may be updated. Please refer to our home page for latest software
•• The contents of this manual may change without notice for improvement purposes. and support information.
•• Please use shielded cables which conform to specifications for network cables connected to this •• You will be deemed to have accepted the software license agreement on the homepage when you
machine. use the downloaded software.

Illustrations, operation panels and touch panels used in the manual Software license agreement
•• As a rule, peripherals are optional. However, depending on the type of machine, some peripherals are •• When the software is installed using the provided CD-ROM, the software license agreement is
included. In this manual, the paper feeder is fixed to the printer. When explaining the functions and displayed. You will be deemed to have accepted the conditions of the software license agreement
use of this printer, there are instances where the connected peripherals are different to the above. when you use the software on the CD-ROM on this machine.
•• The operation screens, messages, and key names shown in the manual may differ from those on the
actual machine due to product improvements and modifications.

3
 Introduction

Table of contents
First check the following items P.5 Windows/Utility Software installation P.31

"Software CD-ROM" included in this machine P.6 Install Printer Status Monitor P.32
CD-ROM provided with the extension kit P.7 Install the scanner driver P.33
Operating environment of the computer P.8
Conditions of software use P.10 Macintosh/Installing the printer P.35
How to connect this machine P.11 Installing the printer driver on Mac OS X P.36
Using the IPP function to print P.39
Windows/Display the software
selection screen (common procedure) P.12 Troubleshooting P.40
Trouble with installation (Windows/Macintosh) P.41
Printer Driver installation P.13 Problem with Windows P.42
•• Standard installation P.14 Trouble with Macintosh P.44
•• Advanced installation P.16 How to setup this machine P.45
•• Custom installation P.18
•• Installing with specified addresses P.19
•• Using the IPP function or SSL function to print P.22

Installing others P.24

•• Setup for sharing printers P.25
•• Installing the driver only P.27
•• Enable options and peripherals P.28
•• Changing ports P.29

4
 First check the following items

First check the following items

For a problem free setup, please check the properties and conditions of use of necessary software.

CD-ROM and software

The software is included in the CD-ROM provided with the
machine, or included in the CD-ROM provided with the
extension kit.
・"Software CD-ROM" provided for this machine ▶ P.6

・CD-ROM provided with the extension kit ▶ P.7

How to connect this machine ▶ P.11

Operation environment
The machine and the printer is connected by LAN.
Check the operation environment of your computer and
conditions of use of the software, then install.
Operating environment of the computer ▶ P.8

5
 First check the following items "Software CD-ROM" included in this machine

"Software CD-ROM" included in this machine Related topics

•• CD-ROM provided with the extension kit

P.7
The following software, including the printer driver and scanner driver, is Software for Macintosh •• Operating environment of the computer
included in the "Software" CD-ROM.
P.8
PPD driver •• Conditions of software use P.10
This is a printer description language that can be used with page description •• How to connect this machine P.11
Software for Windows language PostScript 3, developed by Adobe Systems. •• Windows/Display the software selection
screen (common procedure) P.12
Printer driver •• Windows/Utility Software installation
This is used to control this machine. P.31
- PCL6 printer driver •• Macintosh/Installing the printer P.35
•• The machine supports the Hewlett-Packard PCL6 printer control languages.
- PS printer driver
Troubleshooting
•• The PS printer driver supports the PostScript 3 page description language de-
veloped by Adobe Systems Incorporated. •• Cannot install P.41
- PPD driver
•• The PPD driver enables the machine to use the standard Windows PS printer
driver.

PC-Fax Driver
This driver sends data on a computer by fax. Update using the CD-ROM P.7
provided in the Internet fax expansion kit to enable internet fax.

Printer status monitor

With this software, it is possible to check the print status, existence of a finisher,
paper size, and remaine paper on the computer screen.

Scanner driver (TWAIN driver)

This driver enables scanner function using the TWAIN standard application
software.

6
 First check the following items CD-ROM provided with the extension kit

CD-ROM provided with the extension kit Related topics

•• "Software CD-ROM" included in this

machine P.6
The following software is included in the CD-ROM provided with the extension kit.
•• Operating environment of the computer
P.8
"Printer utility" CD-ROM •• Conditions of software use P.10
provided with the Internet fax extension kit •• How to connect this machine P.11
(For Windows) •• Windows/Display the software selection
screen (common procedure) P.12
This CD-ROM is used to update the "Software CD-ROM" P.6 provided with •• Windows/Utility Software installation
this machine so that Internet fax can be enabled (PC Internet fax function). P.31
•• Macintosh/Installing the printer P.35
•• To use the PC Internet fax function, first install the PC-Fax Driver
included in the "Software CD-ROM" , then update with the "Printer Troubleshooting
utility" CD-ROM. How to install the PC-Fax Driver ⇒ Windows/Utility
•• Cannot install P.41
Software installation P.31.

7
 First check the following items Operating environment of the computer

Operating environment of the computer Related topics

•• "Software CD-ROM" included in this

machine P.6
Before installing the mentioned software, check that your computer satisfies the 4. Other hardware environment
•• CD-ROM provided with the extension kit
conditions below: It cannot be used with an IPv6 only network. Environment where the above OS can sufficiently function
P.7
•• Conditions of software use P.10
Windows •• An administrator's right is necessary to follow this manual, such as
•• How to connect this machine P.11
installing software and then setup.
•• Windows/Display the software selection
1. Operating system screen (common procedure) P.12
Windows Vista, Windows Server 2008, Windows 7, Windows 8.1, •• Windows/Utility Software installation
Windows 10 (or higher, includes 32 bit/64 bit version OS), Windows Server 2012 P.31
•• Macintosh/Installing the printer P.35
•• Starter edition and embedded OS are not supported. Other editions
and Service Packs are supported, but we recommend that the Service Troubleshooting
Pack be updated to the latest version.
•• How to check the IP address of this
2. Type of computer machine P.45
IBM PC/AT compatible machine Models which are equipped with a LAN board
that can be used with 10Base-T/100Base-TX/1000Base-T

•• It can be used with some models with wireless LAN function.

3. Display
Recommend display capacity of resolution 1026 x 768 dots and 16 bit color or
higher

8
 First check the following items Operating environment of the computer

Macintosh Related topics

1. Operating system •• "Software CD-ROM" included in this

Mac OS X 10.4 machine P.6
Mac OS X 10.5 •• CD-ROM provided with the extension kit
Mac OS X 10.6 P.7
Mac OS X 10.7 •• Conditions of software use P.10
Mac OS X 10.8 •• How to connect this machine P.11
Mac OS X 10.9 •• Windows/Display the software selection
Mac OS X 10.10 screen (common procedure) P.12
•• Windows/Utility Software installation
•• With Macintosh, the printer can only be used when this machine P.31
is connected to the network. It cannot be used for PC-Fax Driver, •• Macintosh/Installing the printer P.35
scanner driver, or printer status monitor.
Troubleshooting
2. Type of computer/display/other hardware/environment
Environment where the above OS can sufficiently operate (including Macintosh •• How to check the IP address of this
with Intel processors) machine P.45

It can be used with some models with wireless LAN function.

9
 First check the following items Conditions of software use

Conditions of software use Related topics

•• "Software CD-ROM" included in this

machine P.6
The software explained in this manual can be used when the following condi- Software for Macintosh •• CD-ROM provided with the extension kit
tions are satisfied:
P.7
PPD driver •• Operating environment of the computer
Software for Windows Can be used in a standard state. P.8
•• Depending on the models, the PS3 expansion kit is installed as stan- •• Conditions of software use P.10
PCL6 printer driver dard. Some functions will not work unless the hard disk expansion kit •• How to connect this machine P.11
Can be used in a standard state. is installed. •• Windows/Display the software selection
screen (common procedure) P.12
PS printer driver, PPD driver •• Windows/Utility Software installation
Can be used in a standard state. P.31
•• Depending on the models, the PS3 expansion kit is installed as stan- •• Macintosh/Installing the printer P.35
dard. Some functions will not work unless the hard disk expansion kit
is installed. Troubleshooting

PC-Fax Driver •• Cannot install P.41

Can be used in a standard state.
•• Depending on the model used, a facsimile expansion kit is necessary.

Scanner driver, Printer Status Monitor

Can be used in a standard state.

10
 First check the following items How to connect this machine

How to connect this machine Related topics

•• "Software CD-ROM" included in this

machine P.6
This explains how to connect this machine.
•• CD-ROM provided with the extension kit
P.7
Network connection •• Operating environment of the computer
P.8
Connect a LAN cable (shield type) to the network connector. •• Conditions of software use P.10
•• Windows/Display the software selection
After connection and before installing the software, setup the network, such as screen (common procedure) P.12
setting the IP address. Setup of the network will be done by using the "Network •• Windows/Utility Software installation
Settings" of this machine. P.31
•• Macintosh/Installing the printer P.35
•• At factory default, when this machine is used in a DHCP environment,
it is setup so that an IP address is automatically allocated. Troubleshooting
•• When this machine is used in a DHCP environment, the IP address
may be changed and it may not be possible to print. Operate the •• Cannot install P.41
WINS server or fix the IP address to use the printer.
•• When using models with wireless LAN, please refer to the provided
manual for setup.

11
 Windows/Display the software selection screen (common procedure)
 STEP 1-5/5

Windows/Display the software selection screen Related topics

(common procedure) Printer Driver installation ▶ P.13 •• "Software CD-ROM" included in this
machine P.6
•• Windows/Display the software selection
Installing others ▶ P.24 screen (common procedure) P.12
•• Install Printer Status Monitor P.32

Windows/Utility Software installation ▶ P.31 •• Install the scanner driver P.33

Troubleshooting
1. Startup the "Software CD-ROM" 4. Confirm the content and click the [Next] button
•• Cannot install P.41
•• Problem with Windows P.42
Insert the "Software CD-ROM" into the CD-ROM drive and double click the The "Software selection" screen is displayed. For steps hereon, please refer to the
[CD-ROM] icon. individual procedures.

•• If the icon is not displayed, click at the start screen rightly (or swipe
upwards from the lower edge) → App bar → [All applications] →
[Computer] → Double click [CD-ROM].
•• When using Windows Vista/Server 2008/7, select [Start] → [Computer],
and double click the CD-ROM icon.

2. Double click the [SETUP] icon ( )

The "SOFTWARE LICENSE" window will appear.

•• You can show the "SOFTWARE LICENSE" in a different language by

selecting the desired language from the language menu. To install the
software in the selected language, continue the installation with that
language selected.
•• By clicking the [Display Readme] button ( ), the details of the
software to be installed are displayed.
3. Confirm the content and click the [Yes] button

The [Read first] screen is displayed.

12
 Windows/Display the software selection screen (common procedure) Printer Driver installation

Printer Driver installation

Installing starts here!

Windows/Display the software selection

screen (common procedure) ▶ P.12
Standard installation ▶ P.14
When standard installation and advanced installation is used, it is installed as below: To select the driver,
use "Advanced installation", otherwise, use "Custom installation". Quickly installs the PCL6 printer driver.
Standard installation Advanced installation
How to connect LPR direct (automatic search) LPR direct (automatic search)

Printer driver PCL6 Select from PCL6, PS, PPD Advanced installation ▶ P.16
Setup as printer normally used Is setup※1 Is setup※1
Selects the printer driver to install.
Name of printer driver Cannot change Cannot change

Installed Installed ※2
Custom installation
PCL printer display fonts

※1 Will not be setup for the PC-Fax driver.

▶ P.18
※2 Only at the time of PCL, PS printer driver or PPD driver is installed.
Detailed setup such as specifying the IP address or IPP function/SSL
Notice function.
・This manual mainly explains the printer driver. However, the PC-Fax driver is also installed in
a similar manner.
・
on the model, the PS3 expansion kit is necessary.

13
 Windows/Display the software selection screen (common procedure) Printer Driver installation Standard installation
 STEP 1-4/8

Standard installation Related topics

•• Windows/Display the software selection

screen (common procedure)P.12
1. Display the "Software selection" screen 3. Click the [Standard installation] button •• Advanced installation P.16
•• Custom installation P.18
•• Setup for sharing printers P.25
Refer to "Windows/Display the software selection screen (common procedure) Printers connected to the network are detected.
P.12" on how to display the "Software selection" screen.
Troubleshooting
4. Select this machine, and click the [Next] button
2. Click the [Printer driver] button •• Cannot install P.41
•• Cannot detect this machine P.42
When you click the [Specify conditions] button, you can input the name of this
•• How to check the IP address of this
machine (host name) or IP address, change the time out time, and search.
machine P.45

When installing the PC-Fax Driver, click the [Utility Software...] button,
then click the [PC-Fax Driver] button.
The confirmation screen is displayed.

As a result of the search, if only one instance of this machine is found,

this screen is not displayed.

14
 Windows/Display the software selection screen (common procedure) Printer Driver installation Standard installation
 STEP 5-8/8

5. Confirm the content and click the [Next] button 8. Click the [Close] button Related topics

•• Enable options and peripherals P.28

Now the install procedure is complete.
•• Setup for sharing printers P.25
After the install procedure is complete, a message prompting restart may be
6. Follow the instructions on the screen and proceed with displayed. In this case, click the [Yes] button and restart the computer.
installation Troubleshooting
•• After installation, enable the options and peripherals as needed. •• Cannot install P.41
Check the content of the displayed screen. Click the [Next] button to proceed •• When the printer is used as a shared printer, install the printer driver •• Cannot detect this machine P.42
with installation. Set the [Run the Autoconfiguration] checkbox to and install. onto the other computers. •• How to check the IP address of this
The options of this machine and the condition of the peripherals can be reflected machine P.45
in the configuration.

The install complete screen is displayed.

•• If a warning window regarding security is displayed, do not forget to

click [Install].

7. Click the [OK] button

15
 Windows/Display the software selection screen (common procedure) Printer Driver installation Advanced installation
 STEP 1-4/8

Advanced installation Related topics

•• Windows/Display the software selection

screen (common procedure) P.12
1. Display the "Software selection" screen 3. Click the [Advanced installation] button •• Standard installation P.14
•• Custom installation P.18
•• Installing others P.24
Refer to "Windows/Display the software selection screen (common procedure) Printers connected to the network are detected.
P.12" on how to display the "Software selection" screen.
Troubleshooting
4. Select this machine, and click the [Next] button
2. Click the [Printer driver] button •• Cannot install P.41
•• Cannot detect this machine P.42
When you click the [Specify conditions] button, you can input the name of this
•• How to check the IP address of this
machine (host name) or IP address, change the time out time, and search.
machine P.45

•• When installing the PC-Fax Driver, click the [Utility Software...] button,
then click the [PC-Fax Driver] button. As a result of the search, if only one instance of this machine is found,
this screen is not displayed.

16
 Windows/Display the software selection screen (common procedure) Printer Driver installation Advanced installation
 STEP 5-8/8

5. Confirm the content and click the [Next] button 7. Select one or the other, and click the [Next] button Related topics

•• Standard installation P.14

A screen to check the printer driver is displayed. When installing multiple printer drivers, choose the printer driver to setup from
•• Custom installation P.18
the [Default Printer:]. If you do not want either printer to be the normally used
•• Installing others P.24
printer, select [No].
6. Select the printer driver
Troubleshooting
Click the checkbox of the printer driver to be installed and select , then click 8. Follow the instructions on the screen and proceed with
•• Cannot install P.41
the [Next] button. installation
•• Cannot detect this machine P.42
Refer to "Standard installation P.14" step 6 onwards.

The screen to configure the printer as a normal printer is displayed.

•• When installing the PC-Fax Driver, this screen is not displayed.

17
 Windows/Display the software selection screen (common procedure) Printer Driver installation Custom installation

Custom installation
Custom install is used to make detailed configuration. Two ways of installation are explained below:

▶ P.19 Using the IPP function or SSL function to print ▶ P.22

Even when the printer is not powered up and cannot be searched, you can Using the IPP function, even when the printer is placed remotely, it can be used as a fax machine
install the printer driver by inputting the name (host name) or IP address of and high quality print is possible. By using the SSL function at the same time, encrypted data can
the machine. be sent.

18
 Windows/Display the software selection screen (common procedure) Printer Driver installation Custom installation Installing with specified addresses
 STEP 1-5/13

Installing with specified addresses Related topics

•• Windows/Display the software selection

screen (common procedure) P.12
1. Display the "Software selection" screen 4. Select [LPR Direct Print (Specify Address)] •• Using the IPP function or SSL function to
print P.22
Refer to "Windows/Display the software selection screen (common procedure) Select [LPR Direct Print (Specify Address)], then click the [Next] button.
P.12" on how to display the "Software selection" screen. The address input screen is displayed. Troubleshooting

•• Cannot install P.41

2. Click the [Printer driver] button 5. Input the name of this machine (host name) or IP address •• How to check the IP address of this
machine P.45
•• When installing the PC-Fax Driver, click the [Utility Software...] button,
then click the [PC-Fax Driver] button. Input the name of this machine (host name) or IP address, then click the [Next]
button.

3. Click the [Custom installation] button

A screen to check how the printer is connected is displayed.

The model name selection screen is displayed.

19
 Windows/Display the software selection screen (common procedure) Printer Driver installation Custom installation Installing with specified addresses
 STEP 6-10/13

6. Select your model name and click the [Next] button 8. Select one or the other, and click the [Next] button Related topics

•• Using the IPP function or SSL function to

A screen to check the printer driver is displayed. When installing multiple printer drivers, choose the printer driver to setup as the
print P.22
[Default Printer:]. If you do not want to set the printer to be normally used, select
[No].
7. Select the printer driver The printer name input screen is displayed.
Troubleshooting

•• Cannot install P.41

Click the checkbox of the Install printer driver and select .
9. Click the [Next] button

To change the printer name, input again and click the [Next] button.
A screen to check the displayed font appears.

10. Select one or the other, and click the [Next] button

If the PCL6 printer driver is not installed (when installing the PS printer driver or
PPD driver), select [No] and then click the [Next] button.

•• When installing the PC-Fax Driver, this screen is not displayed.

The screen to configure the printer as a normal printer is displayed.

•• When installing the PC-Fax Driver, this screen is not displayed.

20
 Windows/Display the software selection screen (common procedure) Printer Driver installation Custom installation Installing with specified addresses
 STEP 11-13/13

11. Follow the instructions on the screen and proceed with 13. Click the [Close] button Related topics
installation
•• Using the IPP function or SSL function to
Check the content of the displayed screen. Click the [Next] button to proceed Now the install procedure is complete.
print P.22
with installation. Set the [Run the Autoconfiguration] checkbox to and install. •• Enable options and peripherals P.28
The options of this machine and the condition of the peripherals can be reflected After the install procedure is complete, a message prompting restart may be
•• Changing ports P.29
in the configuration. displayed. In this case, click the [Yes] button and restart the computer.

Troubleshooting
•• After install, enable options and peripherals as needed.
•• Cannot install P.41

The install complete screen is displayed.

•• If a warning window regarding security is displayed, do not forget to

click [Install].

12. Click the [OK] button

The "Software selection'"screen is displayed.

21
 Windows/Display the software selection screen (common procedure) Printer Driver installation Custom installation Using the IPP function or SSL function to print
 STEP 1-5/7

Using the IPP function or SSL function to print Related topic

•• Windows/Display the software selection

screen (common procedure) P.12
To use the SSL function, please setup the "SSL Settings" of this machine. For 3. Click the [Custom install] button •• Installing with specified addresses
instructions, please download the manual from the website of the machine.
P.19
A screen to check how this machine is connected is displayed.
1. Display the "Software selection" screen Troubleshooting
4. Choose [IPP (Supports SSL)], and click the [Next] button •• Cannot install P.41
Refer to "Windows/Display the software selection screen (common procedure)
P.12" on how to display the "Software selection" screen.
The proxy server setup screen is displayed.

2. Click the [Printer driver] button 5. Setup the proxy server

When printing via the proxy server, setup as below:

1) Choose [Print via the proxy server].
2) Input the "Address" and the "Port number", then click the [Next] button.

When installing the PC-Fax Driver, click the [Utility Software...] button,
then click the [PC-Fax Driver] button. The URL input screen is displayed.

22
 Windows/Display the software selection screen (common procedure) Printer Driver installation Custom installation Using the IPP function or SSL function to print
 STEP 6-7/7

6. Input the URL of this machine into "URL of the 7. Follow the instructions on the screen and proceed with Related topics
multifunctional machine" installation
•• Installing with specified addresses
Input the URL of this machine according to the format below (single byte), then For detailed procedures, refer to Step 6 onwards of "Installing with specified P.19
click the [Next] button. addresses P.19". •• Enable options and peripherals P.28
•• Standard: http://<Domain name of this machine or IP address>:631※1/ipp Now the install procedure is complete.
•• When SSL is in use: https://<Domain name of this machine or IP address>:<Port Troubleshooting
No.※2>/ipp •• After install, enable options and peripherals as needed.
•• Cannot install P.41
•• How to check the IP address of this ma-
※1 Normally, input "631" as the port number. If the IPP port number of this chine P.45
machine is changed, input this port number.
※2 The port number and the immediately preceding “:”(colon) cannot usually
be omitted. If the IPP port number of this machine is changed, input this port
number.

•• URL search and automatic input is possible when this machine and
the computer are connected to the same LAN.
1) When the [Search] button is clicked, the URL screen is displayed.
2) Select and click [OK]. The URL is automatically input.

23
 Windows/Display the software selection screen (common procedure) Installing others

Installing others
The method to share the printer with several computers connected by LAN, and enabling options and peripherals after installation are explained.

Windows/Display the software selection Setup for sharing printers ▶ P.25

screen (common procedure) ▶ P.12
You can print from multiple computers connected by LAN.

Installing the driver only ▶ P.27

Even if the printer is not connected to LAN, it is possible to install the printer driver.

Done before or after installation

Enable options and peripherals ▶ P.28

When the printer driver is installed, it will enable options or paper size setup.

Changing ports ▶ P.29

When the IP address of the machine is changed, you must change the port.

24
 Windows/Display the software selection screen (common procedure) Installing others Setup for sharing printers
 STEP 1-3/7

Setup for sharing printers Related topics

•• How to connect this machine P.11

•• Windows/Display the software selection
When using a printer or a computer with PC-Fax installed as a printer server, 2. Click the [Printer driver] button screen (common procedure) P.12
install the printer driver on the client computer as follows:

Troubleshooting
•• Please note that in this section, the computer connected directly to this
machine is called a printer server, and computers on the same network, which •• Cannot install P.41
are not the printer server, are called the client. •• Problem with Windows P.42
•• To setup the printer server side, refer to the individual OS manuals or Help.
•• The PC-Fax printer driver can also be setup to be shared, using the same
procedures as the printer driver.
•• Please ask the network administrator for the name of the server on the
network, and the name of this printer.

1. Display the "Software selection" screen

Refer to "Windows/Display the software selection screen (common procedure)

P.12" on how to display the "Software selection" screen. When installing the PC-Fax Driver, click the [Utility Software...] button,
then click the [PC-Fax Driver] button.

3. Click the [Custom install] button

A screen to check the connection is displayed.

25
 Windows/Display the software selection screen (common procedure) Installing others Setup for sharing printers
 STEP 4-7/7

4. Select [Use an existing port]. 6. Select the printer name from the list Related topics

•• How to connect this machine P.11

Select [Use an existing port], and click the [Next] button. From the list, select the printer that was setup as a shared printer from the printer
•• Windows/Display the software selection
server side, then click the [Next] button.
screen (common procedure) P.12
•• Installing with specified addresses
•• When installing the PC-Fax Driver, this procedure is not displayed.
P.19
Proceed to the next step.

Troubleshooting

•• Cannot install P.41

•• Problem with Windows P.42
•• How to check the IP address of this
machine P.45

The port selection screen is displayed.

5. Select the port

The printer name selection screen is displayed.

7. Proceed with installation

Follow the steps 6 - 13 of "Installing with specified addresses P.19", and proceed
with installation.
On the client side computer, install the same printer driver server as the printer
server side. Now the install procedure is complete.

26
 Windows/Display the software selection screen (common procedure) Installing others Installing the driver only
 STEP 1-5/5

Installing the driver only Related topics

•• Windows/Display the software selection

screen (common procedure) P.12
It is not possible to install only the driver on a PC-Fax Driver. The menu will only 5. Confirm the content of the screen, and click the [Next]
show the printer driver. button Troubleshooting

1. Display the "Software selection" screen •• Cannot install P.41

•• Problem with Windows P.42
Refer to "Windows/Display the software selection screen (common procedure)
P.12" on how to display the "Software selection" screen.

2. Click the [Printer driver] button

3. Click the [Custom install] button

A screen to check the connection is displayed.

4. Select [Register the driver to OS (Operating System)]. Installation begins. When the complete screen is displayed, click [OK].

Select [Register the driver to OS (Operating System)], then click the [Next] button. •• If a warning window regarding security is displayed, do not forget to
The confirmation screen is displayed. click [Install].

27
 Windows/Display the software selection screen (common procedure) Installing others Enable options and peripherals
 STEP 1-5/5

Enable options and peripherals Related topics

•• Windows/Display the software selection

screen (common procedure) P.12
1. Display [Device and printer] 5. Click the [OK] button of the printer property screen
Troubleshooting
•• When using the PPD driver, when the "Printer property screen" is
Right click at the start screen (or swipe upwards from the lower edge) → displayed in step 2, follow the steps below: •• Cannot install P.41
App bar → Click [All applications] → [Control panel] → [Hardware and sound] → 1) Click the [Device setup] tab. •• Problem with Windows P.42
[Device and printer]. 2) Check the state of the peripherals of the machine, and setup •• The options and peripherals of this
the items accordingly. The items to setup and the method varies machine could not be automatically
•• For Windows Vista/Server 2008/7, click [Start] → [Control panel] → depending on the OS version. setup P.42
[Hardware and sound] → [Device and printer]. •• I want to check the status of the
peripherals P.45

2. Display the property screen of the printer

Right click the printer driver icon of this machine, then select [Printer property].

3. Click the [Configuration] tab

4. Click the [Auto Configuration] button

This detects the condition of the machine and conducts automatic setup. In
addition, depending on the detected condition, the image of the machine
displayed on the printer driver setup screen is automatically generated.

28
 Windows/Display the software selection screen (common procedure) Installing others Changing ports
 STEP 1-6/11

Changing ports Related topics

•• Windows/Display the software selection

screen (common procedure) P.12
1. Display [Device and printer] 4. Select [Standard TCP/IP Port]
Troubleshooting
Right click at the start screen (or swipe upwards from the lower edge) → Select [Standard TCP/IP Port], then click the [New port] button. •• Problem with Windows P.42
App bar → Click [All applications] → [Control panel] → [Hardware and sound] → •• How to check the IP address of this
[Device and printer]. machine P.45
5. Click the [Next] button
•• For Windows Vista/Server 2008/7, click [Start] → [Control panel] →
[Hardware and sound] → [Device and printer]. The "Add port" screen is displayed.

6. Input the IP address of this machine.

2. Display the property screen of the printer
Input the name of this machine (host name) or IP address, then click the [Next]
Right click the printer driver icon of this machine, then select [Printer property]. button.

3. Add or change the port

Click the [Port] tab, then click the [Add port] button.
The "Port type selection"screen is displayed.

•• To change to an existing port, select the port from the list and click
the [Apply] button.

The "Additional port information input" screen is displayed.

29
 Windows/Display the software selection screen (common procedure) Installing others Changing ports  STEP 7-11/11

7. Select [Custom], and click the [Next] button 9. Click the [Next] button of the step 4 screen Troubleshooting

•• Problem with Windows P.42

The "Port setup" screen is displayed.
•• How to check the IP address of this
10. Click the [Finish] button machine P.45
8. Setup the port

Choose either of the below and click the [OK] button.

•• [Protocol] Raw / [Port number] 9100
11. Click the [Close] button on the step 1 screen
•• [Protocol] LPR / [Queue Name] lp •• When using a port created by an OS standard "Standard TCP/IP Port",
click the [Configure Port...] button on the step 3 screen and set the
[SNMP Status Enabled] checkbox to . If it is set to . the printer
may not function correctly.

30
 Windows/Display the software selection screen (common procedure) Windows/Utility Software installation

Windows/Utility Software installation

This section explains how to install software so that the machine can be easier to use.

Windows/Display the software selection

screen (common procedure) ▶ P.12 Install Printer Status Monitor ▶ P.32

paper on the computer.

※ Can only be used when connected to LAN.

Install PC-Fax driver

When installing the PC-Fax Driver, click the [Utility Software...] button, then click the
[PC-Fax Driver] button.

Install the scanner driver ▶ P.33

Can scan images directly from TWAIN standard application.
※ Can only be used when connected to LAN.

31
 Windows/Display the software selection screen (common procedure) Windows/Utility Software installation Install status monitor
 STEP 1-6/6

Install Printer Status Monitor Related topics

•• "Software CD-ROM" included in this

machine P.6
Status monitor cannot be used when the IPP function is used. 4. Follow the instructions on the screen and proceed with •• Operating environment of the computer
installation P.8
1. Display the "Software selection" screen •• Conditions of software use P.10
Confirm the content of the screen, and click the [Next] button.
•• Windows/Display the software selection
The install complete screen is displayed.
Refer to "Windows/Display the software selection screen (common procedure) screen (common procedure) P.12
P.12" on how to display the "Software selection" screen.
5. Click the [Finish] button Troubleshooting
2. Click the [Utility Software...] button •• Cannot install P.41
Select [Register at startup] and click the [Finish] button. The printer status
•• Problem with Windows P.42
monitor starts up automatically when the computer boots.
•• How to setup this machine P.45
3. Click the [Printer Status Monitor] button
6. Close the "Software selection" screen

Click the [Display Readme] button ( ) before installation and make sure that
Click [Close].
you confirm the details of the software.
Now the install procedure is complete.
After the install procedure is complete, a message prompting restart may be
displayed. In this case, click the [Yes] button and restart the computer.

•• Refer to help for operation.

•• Select in the following order: Windows [Start] button → [All programs] →
[SHARP printer status monitor] → [Help].
•• In Windows 8.1/Server 2012, right-click in the startup window (or
swipe upward from the bottom edge), then select [Taskbar] →
[All Applications] → [Help] in the SHARP Printer Status Monitor menu.

32
 Windows/Display the software selection screen (common procedure) Windows/Utility Software installation Install the scanner driver
 STEP 1-8/10

Install the scanner driver Related topics

•• "Software CD-ROM" included in this

machine P.6
1. Display the "Software selection" screen 4. Follow the instructions on the screen and proceed with •• Operating environment of the computer
P.8
installation
•• Conditions of software use P.10
Refer to "Windows/Display the software selection screen (common procedure)
•• Windows/Display the software selection
P.12" on how to display the "Software selection" screen. The install complete screen is displayed. screen (common procedure) P.12

2. Click the [Utility Software...] button 5. Click the [OK] button Troubleshooting

•• Cannot install P.41

•• Problem with Windows P.42
3. Click the [Scanner Driver (TWAIN)] button 6. Click the [Close] button on the step 3 screen •• How to setup this machine P.45
•• How to check the IP address of this
Click the [Display Readme] button ( ) before installation and make sure that machine P.45
A message prompting restart may be displayed. In this case, click the [Yes] button
you read the details of the software. and restart the computer.

7. Display the [Select Device] screen

Click the [Select Device] icon from the start screen.

•• With Windows Vista/Server 2008/7/10, click the following: [Start] →

[All programs] → [SHARP MFP TWAIN K] → [Select Device].
•• With Windows 8.1/Server 2012, right-click in the startup window (or
swipe upward from the bottom edge), then select [Taskbar] →
[All Applications] → [SHARP MFP TWAIN K] → [Select Device].

8. Click the [Search] button

You can directly input the IP address by clicking the [Input...] button, if you know
the IP address.

33
 Windows/Display the software selection screen (common procedure) Windows/Utility Software installation Install the scanner driver  STEP 9-10/10

9. Select the IP address of this machine. Related topics

•• "Software CD-ROM" included in this

Select the IP address of this machine from the "Address" menu, and click [OK].
machine P.6
•• Operating environment of the computer
•• Please be sure to contact the system administrator (network
P.8
administrator) for the IP address.
•• Conditions of software use P.10
•• You can directly input the name of this machine (host name) or IP
•• Windows/Display the software selection
address in [Address].
screen (common procedure) P.12
•• If the port number which is used by the scanner function has been
changed, please input ":" (colon) and the port number after the IP
Troubleshooting
address (this is not necessary in other situations).
•• Cannot install P.41
10. Click the [OK] button •• Problem with Windows P.42
•• How to setup this machine P.45
•• How to check the IP address of this
Setup of the scanner driver is completed.
machine P.45

34
 Macintosh/Installing the printer

Macintosh/Installing the printer

This section explains how to install and setup the printer driver when using this machine in a Macintosh environment.

Installing the printer driver on Mac OS X ▶ P.36 Using the IPP function to print ▶ P.39
Installs the PPD driver necessary to print from a Macintosh computer. You can use the machine like a fax, by printing data on a machine placed
remotely.

Warning
・Depending on the model used, a PS3 expansion kit is necessary.
・You cannot use the scanner driver, PC-Fax Driver, printer status monitor .

35
 Macintosh/Installing the printer Installing the printer driver on Mac OS X
 STEP 1-7/17

Installing the printer driver on Mac OS X Related topics

•• "Software CD-ROM" included in this

machine P.6
1. Startup the "Software CD-ROM" 5. Click the [Continue] button •• Operating environment of the computer
P.8
•• Conditions of software use P.10
1) Insert the "Software CD-ROM" in the CD-ROM drive
2) Double click the [CD-ROM] icon on the desktop
Troubleshooting

2. Double click the [Mac OS X] folder •• Cannot install P.41

•• Trouble with Macintosh P.44
•• How to setup this machine P.45
Before installation, please do not forget to read the "ReadMe First". "ReadMe First"
is in the [US-English] folder ([English] folder in areas other than the U.S.) in the
[Readme] folder.

3. Double click the folder which corresponds to the OS version

The "License agreement" screen is displayed.

4. Double click the [MX-C52] icon

The [Welcome to MX-C52 installer] screen is displayed. 6. Confirm the content and click the [Continue] button

The screen prompting agreement is displayed.

•• If the language appears in the different language, change the

language in the language menu.

7. Click the [Agree] button

The "Simple installation instruction" screen is displayed.

36
 Macintosh/Installing the printer Installing the printer driver on Mac OS X
 STEP 8-14/17

8. Click the [Install] button 12. Click the [Default] icon Related topics

•• "Software CD-ROM" included in this

When the "Approval" screen is displayed, input the password and click the [OK] With Mac OS X 10.4, click the [Default browser] icon.
machine P.6
button.
•• Operating environment of the computer
The "Install complete" message screen is displayed.
P.8
•• Conditions of software use P.10
9. Click the [Close] button •• Using the IPP function to print P.39

Now the install procedure is complete. Troubleshooting

Setup the PPD driver next. •• Cannot install P.41
•• Trouble with Macintosh P.44
10. Display the [Printer & scanner] screen •• How to setup this machine P.45

Click [System Preferences] of the Apple menu, then select [Printer & scanner].

•• With Mac OS X 10.4 - 10.8, select [Print and fax] or [Print and scan] of
[System Preferences].

13. Click the model name of this machine

11. Click the [+] button
The model name is normally displayed as below:
The [Add] screen is displayed. <Model name> (<Serial number>)

•• With Mac OS X 10.4, display [Add screen] following the steps below: 14. Check the selected PPD driver
1) Select [Utility] from the [Transfer] menu
2) Select [Printer setup utility]
The PPD driver of this machine is automatically selected. Check whether the PPD
3) Click [Add]
driver of your model is selected.

37
 Macintosh/Installing the printer Installing the printer driver on Mac OS X
 STEP 15-17/17

15. Click the [Add] button 17. Match the product configuration of this machine Related topics

•• "Software CD-ROM" included in this

•• With Bonjour, the "Options which can be installed" screen is displayed. Select If the condition of this machine was automatically detected, check whether the
machine P.6
the condition of the peripherals fixed to this machine, and click the [Continue] settings are correct.
•• Operating environment of the computer
button.
P.8
If the settings are incorrect, or it is necessary to manually setup, follow the steps
•• Conditions of software use P.10
•• The PPD driver is installed in the following folder of the startup disk. below:
•• Using the IPP function to print P.39
[ L i b r a r y ] - [ Pr i n te r s ] - [ P P D s ] - [Co n te n t s ] - [ R e s o u rc e s ] * 1) Select the peripherals connected to the machine
* Mac OS X v10.4: [Resources] - [en.lproj] 2) Click the [OK] button
Troubleshooting
With Mac OS X 10.4, click [Options which can be installed], then select •• Cannot install P.41
16. Display printer information the peripherals connected to the machine and click the [Apply changes] •• Trouble with Macintosh P.44
button. •• How to setup this machine P.45
Click the [Option and supply] button, then click the [Option] tab.
The setup is now complete.
•• With Mac OS X 10.5 - 10.9, select [Option and supply] → [Driver]. •• The status of the peripherals connected to this machine can be
•• With Mac OS X 10.4, click the name of this machine, then click [Look at checked by printing the [List of all setups] from system setup. Select
information]. the number of trays for the [Paper feeder option].
•• To print the [List of all setups]: [System setup] → [Data list print] key →
[All setup list]
•• If failure occurs due to the installed font, immediately delete the
installed font from the system.

38
 Macintosh/Installing the printer Using the IPP function to print
 STEP 1-8/8

Using the IPP function to print Related topics

•• "Software CD-ROM" included in this

machine P.6
1. Display the [Printer browser] screen 4. Input [Address] •• Operating environment of the computer
P.8
•• Conditions of software use P.10
Refer to steps 10-13 of p. 37 "Installation of printer driver on Mac OS X" for how to Input the IP address or domain name of this machine.
•• Installing the printer driver on Mac OS X
display the screen.
P.36
5. Input [ipp] in [Queue]
2. Click the [IP] icon Troubleshooting

•• Cannot install P.41

With Mac OS X 10.4, click the [IP printer] icon.
6. Select "Use" •• Trouble with Macintosh P.44
•• How to setup this machine P.45
Select [Select software] from [Use], then click the PPD driver of your model.

•• With Mac OS X 10.5 - 10.7, select [Select Printer Software] from "Print
Using".
•• With Mac OS X 10.4, select [Sharp] from "Print Using", then click the
PPD driver of your model.

7. Click the [Add] button

When the "Options which can be installed" screen is displayed, confirm that it is
correctly setup, then click the [Continue] or [OK] button.

8. Proceed with setup

For details"Installing the printer driver on Mac OS X P.36"refer to steps 7-9.

3. Select [IPP] for [Protocol]

39
 Troubleshooting

Troubleshooting
This section explains common concerns, questions and countermeasures when installing the printer Trouble with Macintosh P.44
driver or software.
•• Cannot detect this machine P.44
•• I want to delete a software P.44
Trouble with installation (Windows/Macintosh) P.41
How to setup this machine P.45
•• Cannot install P.41
•• How to check the IP address of this machine P.45
•• I want to check the status of the peripherals P.45
Problem with Windows P.42
•• Cannot detect this machine P.42
•• The options and peripherals of this machine could not be automatically setup P.42
•• I want to delete a software P.43

40
Troubleshooting

Trouble with installation (Windows/Macintosh)

!! Cannot install
CHECK1 Does your computer have sufficient hard disk space to install the software?

Countermeasure Delete unnecessary files and applications from your computer and increase space on
your hard disk.

CHECK2 Are you using an OS that cannot be used with the software that you are trying to
install?
Countermeasure Check whether the software you are trying to install, works on the OS of your
computer.
⇒ Operating environment of the computer P.8, Conditions of software use P.10

41
Troubleshooting

Problem with Windows

!! Cannot detect this machine !! The options and peripherals of this machine could not be automatically setup
CHECK1 Is your computer connected to the same network as this machine? CHECK If automatic setup of the options and peripherals is not possible, setup manually.
Countermeasure The computer and this machine must be connected on the same LAN •• To setup the options ⇒ Enable options and peripherals P.28
to be detected. When they are connected to a different subnetwork, Countermeasure Check the status of the attached peripherals following the steps below and setup the
click the [Specify conditions] button and input the name of this options.
machine (host name) or IP address and search again. 1) Print the "Machine Status List" in this machine's settings, and check the settings for
peripheral devices and trays.
CHECK2 Are the computer and machine connected correctly? To print the "Machine Status List", tap the [Settings] key, and then tap the [Status]
tab → [List for User] → [Machine Status List].
Countermeasure Check whether the LAN connector of the computer and this machine is [Paper Feeder Options] sets the number of trays for the machine.
connected correctly. Also check the hub side of the LAN cable. 2) For [Tray Settings], [Paper Type Registration] and [Tandem Connection Setting],
⇒ How to connect this machine P.11 click the respective button and check the setting details.
Tray Settings: In the machine's system settings, the settings in [Common Settings]
→ [Paper Settings] → [Paper Tray Settings] are applied. Specify the paper size and
CHECK3 Is the power turned on for the printer? type which has been set for each tray.
Paper Type Registration: In the machine's system settings, the settings in [Common
Countermeasure If the printer is not turned on, it will not be detected. If the printer is Settings] → [Paper Settings] → [Paper Type Registration] are applied. If the name of
not on, use the main power switch, then the [Power] key to turn the a user type has been changed, enter the new name.
power on to search the machine again. Tandem Connection Setting: In the machine's system settings (for Administrator),
enter the setting (client IP address) for [Common Settings] → [Device Control] →
[Tandem Connection Setting]. [Tandem Connection Setting] can be set by selecting
[LPR Direct Print (Specify Address/Auto Search)] in the [Custom installation] screen
(only when installed).

42
Troubleshooting

!! I want to delete a software

CHECK To delete the printer driver and software that has been
installed using the installer, follow the steps below.
Countermeasure 1) Right click at the start screen (or swipe upwards from the
lower edge), then click → App bar → [All applications] →
[Control panel].
2) Click [Uninstall program].
3) Select the driver or software that you want to delete from
the list, and delete.
4) Restart the computer.
For details, refer to the manual of your OS or help.

43
Troubleshooting

Trouble with Macintosh

!! Cannot detect this machine
CHECK1 Is the power turned on for the printer?

Countermeasure If the printer is not turned on, it will not be detected. If the printer is not on, use the
main power switch, then the [Power] key to turn the power on.

CHECK2 Are the computer and machine connected correctly?

Countermeasure Check whether the LAN connector of the computer and this machine is connected
correctly. Also check the hub side of the LAN cable.
⇒ How to connect this machine P.11

!! I want to delete a software

CHECK1 Is the power turned on for the printer?
Countermeasure Delete the printer that uses the PPD driver of this machine from the printer list. How
to display the printer list ⇒Installing the printer driver on Mac OS X P.36

44
Troubleshooting

How to setup this machine

!! How to check the IP address of this machine
CHECK1 You can check the IP address on the machine.

Countermeasure Tap the [Settings] key in the home screen, select [Status] → [Network Status].

!! I want to check the status of the peripherals

CHECK Check the status of the peripherals following the steps below:
Countermeasure The "Machine Status List" will print. Print the "Machine Status List" in the machine's
settings by tapping [Setup] → [Status] tab → [List for User] → [Machine Status List].
[Paper Feeder Options] sets the number of trays for the machine.

45
2016F-EN3