NPIB Panasonic Win10

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NISSAN

Windows 10 Upgrade for


Panasonic CF-19 Toughbook
Reference: NPIB/20-005b
Date: December 1, 2020

Attention: Service Managers and Parts Managers

Please follow the steps below for Windows 10 upgrade.

1. You may be able to upgrade your Panasonic CF-19 Toughbook to Windows 10 without having to reinstall
ASIST or CONSULT-III plus software.

a. The following table will help you determine if your CF-19 is upgradable to Windows 10.

b. ASIST and CONSULT-III plus software support will continue on Windows 7 OS but upgrading is
highly recommended to Windows 10 if your CF-19 is upgradable.

2. Locate the bar-code label (Model Number) on the bottom of your Toughbook and match your “CF”
Number to the following chart. Then check the column “Can Upgrade to Windows 10” to determine if your
CONSULT is upgradeable.

Can Upgrade
Model Model #
to Windows 10
CF-19 MK4 CF-19TH101QW No
CF-19 MK5 CF-19XH101QW No
CF-19 MK6 CF-193H101FW Yes
CF-19 MK8 CF-19ZZA01MW Yes
CF-19 MK9 CF-19ZZA019W Yes

3. Instructions for upgrading your CF-19 to Windows 10

a. Navigate to the following Microsoft website.

https://www.microsoft.com/en-us/software-download/windows10?36261b60-2f68-4336-abe2-
4b00f210b6aa=True

1
NISSAN
Windows 10 Upgrade for
Panasonic CF-19 Toughbook
Reference: NPIB/20-005b
Date: December 1, 2020

Attention: Service Managers and Parts Managers

b. Click “Update now” (if not available, click “Download tool now”) to begin the process. The download and
installation will take approximately 2-3 hours.

or

4. After Windows upgrade completes, reboot the PC with internet connection to auto install the
updated drivers.
5. Open the ASIST Synchronizer and click “Manual Update” to sync ASIST to current date
and time.

6. Follow the steps below to calibrate the touch screen


a. Click [Start] – [Window Systems] - [Control Panel] - [Hardware and Sound] – [Calibrate the screen
for pen or touch input].
b. Click [Calibrate] – [Touch input].
c. Using the stylus, touch each of the "+" target marks one by one, and then click [Yes] to save the
calibration data.

7. Reinstall the SVG viewer. Locate the “SVGView.exe” file at Drive C:\asist\tools and double click the file to
install.

8. Panasonic CF-19 with Windows 10 is now ready to use.

9. If troubleshooting is needed, first visit www.asistfaq.com for the latest troubleshooting news.

10. If you have still have additional questions, contact ASIST Support desk via email (asist@nissan-usa.com)
or phone (877-732-2550).

Aftersales - Dealer Support Nissan North America


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