Silk Bank Project Report
Silk Bank Project Report
I am pleased to submit the completed Business Project (Banking and Finance) for your
review and evaluation. This project was undertaken as part of the BBA-8th Semester
curriculum.
The project focuses on silk bank and provides a comprehensive analysis of its financial
performance, market position, and future prospects. The key areas covered in the project
include:
SWOT analysis
I have attached the project report, along with all supporting documents, as outlined in the
project outline.
Sincerely,
[Your Name]
[Your Position]
[Contact Information]
ACKNOWLEDGEMENT
Thanks to all members of different departments of SILK BANK LIMITED who helped us in
acquiring information about their organization. Thanks to Mr. Farhan Ahmed (Area Sales
Manager of Silk Bank) who helped us in providing information for our project.
We would like to thanks all our parents and those people who help us in making this project.
We also state our gratitude teacher Mr. Asif Jalees this is their effort, guidelines that we have
BBA-8th Semester
The Government of Pakistan (GOP) holds a significant 52% stake in Silk Bank. As of mid-
2009, the bank's total assets reached a substantial PKR820 billion. This included earning
assets of approximately PKR268 billion, with a gross loan portfolio of PKR140 billion.
Additionally, Silk Bank's investment portfolio, valued at PKR171 billion, comprised treasury
securities, corporate bonds, shares, and other securities.
Company History:
Silk Bank came into existence on March 31, 2008, a syndicate comprising of the IFC, Bank
Muscat, Nomura International and Santhosh Capital led by senior bankers Mr.
Shaukat Taren and Mr. Sadiq Sayeed who acquired 86.55% stake in Silk Bank for around
$213 million. Saudi Pak Industrial and Agricultural Investment Company Pvt. Ltd (SAPICO)
was renamed Silk Bank Pakistan Ltd. Under the new leadership, the Bank continues to focus
on SME & Consumer financing resulting in efforts
of increased profitability.
SERVICES OF SILK BANK
Services are the outputs of the firm, which are in intangible form. DEMAND DRAFTS
If you are looking for a safe, speedy and reliable way to transfer money, you can now
purchase Silk bank’s Demand Drafts at very reasonable rates. Any person whether an
account holder of the bank or not, can purchase a Demand Draft from a bank branch.
SWIFT SYSTEM
The SWIFT system (Society for Worldwide Interbank Financial Telecommunication) has
been introduced for speedy services in the area of home remittances. The system has built-in
features of computerized test keys, which eliminates the manual application of tests that
often cause delay in the payment of home remittances. Using the Silk bank network of
branches, you can safely and speedily transfer money
for our business and personal needs.
LETTERS OF CREDIT
Silk bank is committed to offering its business customers the widest range of options in the
area of money transfer. If you are a commercial enterprise then our Letter of Credit service
is just what you are looking for.
TRAVELER'S CHEQUES
Traveler’s cheques are negotiable instruments, and there is no restriction on the period of
validity of the cheques. Rupee traveler’s cheque is available at all 700 branches of Silk bank
this can be uncashed in all 400 branches of Silk bank. There is no limit on purchase of this
cheque. It is one of the safest ways for carrying money.
PAY ORDER
Silk bank provides another reason to transfer your money using our facilities. Pay orders are
a secure and easy way to move your money from one place to another. And, as usual, Silk
bank charges for this service are extremely competitive.
MAIL TRANSFERS
Move your money safely and quickly using Silk bank Mail Transfer service. And also offers
the most competitive rates in the market. They charge Rs 50/- exchange rate and RS 75/-
postage charges on issuing mail transfer.
FOREIGN REMITTANCES:
To facilitate its customers in the area of Home Remittances, Silk bank has taken a number of
measures to:
• Increase home remittances through the banking system
• Meet the SBP directives/instructions for timely and prompt delivery of remittances to
the beneficiaries
Vision Statement:
To become the most trusted and preferred financial institution in Pakistan, recognized for
excellence in customer service and financial innovation. (To be the benchmark of excellence in
premier banking.)
Mission Statement:
To be the leader in premier banking, trusted by customers for accessibility, service, and
innovation; to be an employer of choice, creating value for all stakeholders.
These statements reflect Silk Bank's commitment to providing exceptional banking services
fostering customer trust, and promoting innovation. They also emphasize the bank's
dedication to creating a positive and rewarding work environment for its employees.
2. Corporate Information
Ownership & Leadership:
Silk Bank is publicly traded on the Pakistan Stock Exchange, with key shareholders
including leading financial groups and institutional investors. The current CEO is Mr. John
Doe, under whose leadership Silk Bank has consistently expanded its market presence.
Core Services:
Silk Bank's core values are centered around customer satisfaction, ethical conduct,
innovation, teamwork, social responsibility, and excellence. These principles guide the bank's
operations and interactions with stakeholders.
Customer Focus:
Silk Bank prioritizes understanding and meeting customer needs, delivering personalized
banking solutions and exceptional service.
Ethical Conduct:
The bank is committed to conducting its business with integrity, transparency, and fairness,
adhering to ethical standards and regulatory requirements.
Innovation:
Silk Bank embraces technological advancements and seeks to develop innovative financial
products and services that enhance customer experience and drive growth.
Collaborative Culture:
The bank fosters a collaborative and supportive work environment, encouraging teamwork,
knowledge sharing, and employee development.
Social Impact:
Silk Bank actively contributes to the community and promotes sustainable development,
aligning its business practices with social and environmental responsibility.
Pursuit of Excellence:
The bank strives for excellence in all aspects of its operations, aiming to be a leader in the
banking industry and set new benchmarks for quality and performance.
3. SWOT Analysis of Silk Bank
SWOT analysis is a strategic planning and strategic management technique used to help a
person or organization identify Strengths, Weaknesses, Opportunities, and Threats related to
business competition or project planning. It is sometimes called situational assessment or
situational analysis
Strengths
Strong Government Backing:
As a public sector bank, Silk Bank enjoys the backing and support of the Government of
Pakistan. This provides the bank with a degree of stability and credibility, which can be
advantageous in a competitive market.
Extensive Network:
Silk Bank has a wide-ranging network of branches across Pakistan, ensuring widespread
accessibility to its customers. This extensive presence allows the bank to reach a large
customer base and offer convenient banking services.
Experienced Workforce:
Silk Bank boasts a team of experienced professionals with a deep understanding of the
banking industry. This experienced workforce contributes to the bank's efficiency, expertise,
and ability to deliver high-quality services.
Diversified Product Portfolio:
Silk Bank offers a comprehensive range of banking products and services, catering to the needs
of both individuals and businesses. This diversified portfolio helps to attract a wider customer
base and reduce reliance on any single product line Strength
Weaknesses:
Bureaucratic Processes:
As a public sector entity, Silk Bank may be subject to bureaucratic procedures and red tape,
which can sometimes hinder efficiency and decision-making.
Limited International Presence:
While Silk Bank has a strong presence in Pakistan, its international footprint is relatively
limited. This can restrict its ability to tap into foreign markets and diversify its revenue
streams.
Competition from Private Banks:
Silk Bank faces competition from a number of private sector banks in Pakistan, many of which
offer innovative products and services. This competition can put pressure on Silk Bank to
remain competitive and differentiate itself.
Legacy Systems:
In some cases, Silk Bank may rely on legacy IT systems that are outdated or inefficient. These
systems can hinder the bank's ability to innovate and provide a seamless customer experience.
Perception of Slow Service:
Some customers may perceive Silk Bank's service to be slower or less efficient compared to
private sector banks. This perception can be influenced by factors such as longer waiting times
or bureaucratic processes
Opportunities:
Growing Economy:
Pakistan's economy has been experiencing growth in recent years, which presents
opportunities for Silk Bank to expand its customer base and increase its lending activities.
Increasing Financial Inclusion:
There is a growing focus on financial inclusion in Pakistan, which presents opportunities for
Silk Bank to reach underserved segments of the population.
Digital Transformation:
The continued growth of digital technology offers opportunities for Silk Bank to further
enhance its digital banking offerings and improve customer experience.
Islamic Banking:
There is a growing demand for Islamic banking products and services in Pakistan. Silk Bank
can capitalize on this trend by expanding its Islamic banking offerings.
Overseas Expansion:
Silk Bank can explore opportunities to expand its operations into international markets,
particularly in regions with significant Pakistani diaspora.
Threats:
Economic Downturns:
Pakistan's economy is subject to economic fluctuations and downturns. These downturns can
impact the demand for banking services and lead to increased loan defaults.
Regulatory Changes:
The banking industry is subject to regulatory changes, which can impact the operating
environment for banks. Adverse regulatory changes can increase costs and limit profitability.
Competition from Non-Banking Financial Institutions:
Non-banking financial institutions, such as microfinance institutions and fintech companies,
are becoming increasingly competitive in the financial services market.
Cybersecurity Risks:
The increasing threat of cyberattacks poses a significant risk to banks. Silk Bank must invest
in robust cybersecurity measures to protect its customers' data and prevent financial losses.
4. Financial Statement Analysis of the Last 5 Years (2015-
2020)
Balance Sheet
A balance sheet is a financial statement that provides a snapshot of a company's financial
health at a specific point in time.
It shows what the company owns (assets) and what it owes (liabilities), as well as the amount
invested by shareholders (equity).
Provision Held / NPL (%) 34.32 19.76 78.08 73.16 77.48 70.08
This analysis shows the percentage change from one year to the next.
Liquidity Ratios:
Interest Coverage Ratio: Earnings before interest and taxes (EBIT) / Interest expense
Efficiency Ratios: Measure how efficiently a company uses its assets and liabilities.
FINANCIAL RATIOS
Item 2020 2019 2018 2017 2016 2015
Income / Expense Ratio (Times) 1.027 0.588 1.458 1.299 1.165 0.934
Return on Average Equity (ROE %) (84.03) (31.42) 9.65 9.00 5.55 (14.83)
Return on Average Assets (ROA %) (2.78) (2.07) 0.77 0.75 0.55 (1.45)
NPLs to Gross Advances ratio (%) 40.14 30.94 6.45 6.50 8.40 12.71
Earning Assets to Total Assets ratio 80.01 77.65 79.23 79.55 76.28 77.27
(%)
Earnings per share (Rs) (0.72) (0.44) 0.15 0.13 0.09 (0.58)
Gross spread ratio (NIM / Gross 7.60 9.68 42.35 47.01 43.67 34.70
interest income %)
NON-FINANCIAL INFORMATION:
Non-financial information refers to data and insights that are not directly related to a
company's financial performance. While financial ratios provide quantitative measures of a
company's health, non-financial information offers qualitative perspectives that can be equally
valuable for understanding its overall value and potential.
NON-FINANCIAL INFORMATION
Item 2020 2019 2018 2017 2016 2015
Number of branches 123 123 123 123 88 88
Number of employees 4,078 4,423 4,112 3,711 3,367 3,153
Income Statement:
An income statement, also known as a profit and loss (P&L) statement, is a financial report that
shows a company's revenues, expenses, and net income or loss over a specific period of time. It
provides a snapshot of the company's financial performance during that period.
This analysis shows the percentage change in key financial metrics year over year.
Vertical Analysis:
Vertical analysis is a method of financial statement analysis where each line item on a financial
statement is listed as a percentage of another item, such as total assets on the balance sheet or
net sales on the income statement.
Formula:
Item/Total Assets ×100
Cash Flow Statement:
This represents the cash inflows and outflows related to the primary business operations. It
includes receipts from sales of goods and services and payments to suppliers and employees.
Formula
Net Income + Non-Cash Expenses + Changes in Working Capital
Cash Inflows from Sale of Assets - Cash Outflows for Purchase of Assets
Cash Inflows from Issuing Debt/Equity - Cash Outflows for Debt Repayment/Dividends
Horizontal Analysis
Year Cash from Operating Cash from Investing Cash from Financing Net Change in
Activities (%) Activities (%) Activities (%) Cash (%)
Vertical Analysis
Year Cash from Operating Cash from Investing Cash from Financing
Activities (%) Activities (%) Activities (%)
Profitability Analysis
Profitability analysis evaluates a company’s ability to generate earnings relative to its revenue,
assets, equity, and other financial metrics.
Liquidity Analysis
Liquidity analysis assesses a company's ability to meet its short-term obligations using its most
liquid assets
Efficiency Analysis
Efficiency analysis examines how effectively a company uses its assets and liabilities to generate
income and minimize costs.
o Documentation
o Approval & Authorization
o Verification
o Supervision
o Separation of duties
o Safeguarding of assets
o Reporting
Ans. 2 According to Farhan Ahmed (Area Sales Manager – Silk Bank), for any job based
on human skills help a leader to work effectively with subordinates, peers, superiors
to accomplish the organization’s goals. Here a leader has to be aware of one’s own
perspective on issues and, at the same time, being
aware of the perspective of others. Leaders with human skills adapt their own ideas to
those of others. Furthermore, they create an atmosphere of trust where employees can
feel comfortable and secure and where they can feel encouraged to become involved in
the planning of things that will affect them. Following are the three vital skills:
Ans. 4 According to them, they not much influenced by Globalization, the reason is that
they are working under the umbrella of State Bank of Pakistan, which has set his own
rules and regulations.
Ans. 5 The Bank has adopted a statement of ethics and business practices that is
signed by all directors and employees. Following are Key elements in managerial
ethics:
o Conflicts of Interest
o Dealing in Silk Bank Shares
Objectives: Code of ethics and business conduct intends to deter wrongdoing and act
as a ready reference to all the employees in maintaining compliance with the rules and
regulations laid down by Silk Bank limited and would be a guide in directing the group
management to ensure the observance by employees according to the stipulated
policies of Silk bank and promote the following objectives: