ISA Certified Arborist Utility Specialist®

Application Guide

Revised June 2019

Contents

What is the Value in Becoming an ISA Certified Arborist Utility Specialist®? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Which Areas of Knowledge Will the ISA Certified Arborist Utility Specialist® Exam Cover? . . . . . . . . . . . . . . . . . . . . . . . 3
What Are the Objectives of the ISA Certification Program? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Who Is Eligible to Apply for the ISA Certified Arborist Utility Specialist® Exam? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
What Is the Process to Apply for the Exam? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Exam Dates and Locations
Fees
Certification Agreement and Release Authorization
Application Submission
Enrollment Confirmation
Rescheduling Exam or Additional 90-Day Authorization Period Requests
Failure to Attend Examination or Schedule within a 90-Day Authorization Period
What Is the Format of the ISA Certified Arborist Utility Arborist® Exam? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Pretesting of Exam Questions
How Should I Prepare for the Exam? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
What Are the Onsite Rules and Conduct Expectations During the Exam? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Admission
Site Rules
Inappropriate Application and Examination Conduct
What Is the Process for Attaining Certification? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Completion Requirements
Exam Scoring
Examination Results and Notification of Certification
Request for Regrading Exam
Retaking the Examination
Additional Information About ISA Certification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
What Does ISA Certification Represent and Require?
Expiration and Recertification
Denial, Revocation, and Decertification
Impartiality and Conflict of Interest
Nondiscrimination
Accommodations for Participants with Disabilities
Appeals and Complaints
Privacy
What is the Value in Becoming an ISA Certified Arborist Utility Specialist®?

ISA Certification is a voluntary program that tests and certifies the expertise represented by your credential.
your achievement of a professional level of knowledge and skill Achieving a specialty level of ISA Certification also builds
in the field of arboriculture. When you become an ISA Certified your self-image. By studying for and passing the certifi-
Arborist Utility Specialist®, you are recognized by your peers and cation exam, you demonstrate a dedication to your own
the public as a tree care professional who has attained a spe- professional development and the advancement of proper
cialty in utility arboriculture with a generally-accepted level of tree care practices. The process of becoming ISA Certified
knowledge in other areas within the tree care profession, such as and maintaining the designation provides you with per-
tree biology, diagnosis, maintenance practices, safety, as identi- sonal incentive to continue your arboricultural education
fied through periodic job task analyses. Hiring an ISA Certified and training. Presenting your ISA credential to potential
Arborist Utility Specialist® provides tree owners and government employers makes you more competitive in the job market,
decision makers the opportunity to become better informed and for employers, encouraging ISA Certification is a tool to
about proper tree care and their selection of services based on assist in training their existing tree care personnel.

Which Areas of Knowledge Will the ISA Who Is Eligible to Apply for the ISA Certi-
Certified Arborist Utility Specialist® fied Arborist Utility Specialist® Exam?
Exam Cover? The ISA Credentialing Council requires a candidate to be an ISA
Certified Arborist® and have at least 2,000 hours of verifiable
The certification examination is developed by a panel of industry work experience directly within electric utility vegetation man-
experts representing all aspects of utility vegetation manage- agement over the past two years or one of the following:
ment. Questions are derived from a job task analysis survey
filled out by arborists from around the world. Questions are • Full-time employment as an electric utility arborist,
continually analyzed by the ISA Certification Test Committee forester, or vegetation manager for at least 36 cumulative
using the latest test statistics, and new questions are always being months during the past 10 years;
developed and tested for satisfactory performance. Updated • Full-time employment on a project as an electric utility
examinations are created on a regular basis. vegetation management contract employee/consultant for
at least 36 cumulative months during the past 10 years.
The written exam content for the ISA Certified Arborist Util-
Documentation of work experience is required with submittal of
ity Specialist® is divided into five areas of knowledge, and the
application. Letter(s) of reference from your current or previous
percentage next to each area below reflects the percentage of
employer(s) is acceptable. If you are self-employed or own your
questions associated with that area. These are subject to change
own company, you will be required to submit three letters of
when a new job task analysis is completed for the exam.
reference with your application. References may be in the form
1. Electric Utility Pruning—12% of copies of invoices, contracts, and/or business licenses. The
2. Program Management—19% documentation provided must include the practical experience
3. Integrated Vegetation Management—31% and outline the dates of work required for eligibility. Please con-
4. Electrical Knowledge—23% tact ISA for other possible forms of verification.
5. Customer Relations—15%
Examples of experience sources include, but are not limited to,
the following:
What Are the Objectives of the ISA
• system forester
Certification Program? • vegetation management inspector, planner,
ISA’s objectives for offering professional credentials are to: or specialist
• Advance the knowledge and application of safe work • transmission/distribution forester
practices in all arboricultural operations; • vegetation management instructor or researcher
• Improve technical competency of personnel in the tree care • municipal employee performing relevant tasks
industry; • vegetation management consultant
• Create incentives for individuals to continue their • division, district, or regional forester
professional development; • utility contractor supervisor or manager
• Provide the public and those in government with a means • utility contractor or technical support service employee
to identify professionals who have demonstrated by • utility arborist
passing a professionally-developed exam that they have By submitting your application, you authorize ISA to contact the
thorough knowledge and skill in tree care practices. practical experience reference(s) named on your application to
substantiate your eligibility.

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What Is the Process to Apply for the approval or denial by email. You may Review Application
Status at any time to determine your status or Review Old Ap-
Exam? plications. If denied, you will not be able to enroll into an exam
Exam Dates and Locations until you provide additional documentation demonstrating
ISA Certified Arborist Utility Specialist® exams are sponsored that you meet the eligibility criteria.
by an ISA chapter or associate organization or offered through Once approved, you may enroll into the exam by selecting
a Pearson VUE testing center. For information on dates and either the enrollment link within the approval email or go to
locations of certification exams in your area sponsored by ISA the Enroll to Take Exam web page. Enrollment will include the
chapters or associate organizations, contact ISA or visit the ISA processing of applicable exam fees. Enrollment and payment
Events Calendar. To find out if a Pearson VUE testing center is must be received on or before the deadline date. ISA does not
close to you, visit https://www.pearsonvue.com/isa/locate/. provide refunds for exam enrollments. There are no excep-
tions to this policy.
Fees
There are no deadline dates for computer-based exams. For
Candidates who are members of ISA and an ISA chapter or ISA exams sponsored by chapters or associate organizations,
associate organization receive an exam discount. If the exam the deadline date is 12 US business days prior to the scheduled
is sponsored by an ISA chapter or associate organization and exam date.
your ISA Certified Arborist® credential expires within:
If you have questions or difficulties with the application or
• 25 to 36 months, the fee is $120 USD for members and enrollment process, contact ISA.
$260 USD for nonmembers;
Due to the complexity of the application process, onsite regis-
• 13 to 24 months, the fee is $95 USD for members and
tration is not available for ISA exams.
$235 USD for nonmembers;
• 0 to 12 months, the fee is $75 USD for members and $215 ISA has the right to contact any person or organization as part
USD for nonmembers. of the review of your application. By applying, you authorize
In addition to the exam fee, there is a computer-based testing the release of any information requested by ISA for the pur-
administrative fee of $125 USD for those who elect the com- pose of reviewing your application. ISA has the right to notify
puter-based option. The administrative fee applies each time a appropriate organizations if your application contains false
computer-based exam is scheduled. information.
To be eligible for the discounted rate, a candidate must be a Enrollment Confirmation
current member of ISA and a current member of an ISA chap- You will be notified when your enrollment has been processed.
ter or associate organization. In the event that a local chapter After you have been successfully enrolled, you will receive a
or associate organization does not exist where you reside, you confirmation packet with a letter containing the location, date,
may receive member pricing by being a current member of ISA time of the exam, and the name of the appropriate contact
only. ISA certification fees are separate and distinct from ISA person. For computer-based exams held through Pearson VUE,
membership dues and from ISA chapter or associate organiza- you will receive instructions via email on how to schedule a
tion dues. date and time with the computer-based testing vendor. The
vendor will then send you a confirmation including the loca-
Certification Agreement and Release Authorization tion, date, and time of the exam. You are provided a 90-day
All applicants are required to review and accept the Certifi- authorization period to schedule and take the exam.
cation Agreement and Release Authorization. Your signature
confirming review and acceptance of these terms is required Rescheduling Exam or Additional 90-Day Authorization
for certification. Period Requests
If circumstances change after you have applied for the exam-
Application Submission ination, you may be able to reschedule your exam or request
Becoming ISA Certified is a two-step process through your an additional 90-day, computer-based authorization period. If
online MyISA Dashboard. your request is approved by ISA, a fee of $50 USD will apply to
1. First, apply online to sit for a certification exam. make the change. If you are requesting to reschedule a com-
2. When you receive notice that your application is puter-based exam within your current 90-day authorization
approved, you may then enroll through your website period, you will not be subject to the fee.
account to take the exam. Requests to reschedule exams sponsored by ISA chapters or
If you do not have an ISA website account, you may create one associate organizations must be received prior to the 12-busi-
at the MyISA Sign-In page. ness-day deadline. Additional 90-day, computer-based authori-
A completed application must be submitted by going to MyISA zation requests must be received within the candidate’s current
Apply for an ISA Certification and then by selecting Create 90-day authorization period. If the request is not received by
Application. Once your completed application has been ISA before the ISA chapter’s or associate organization’s exam
reviewed, you will be notified by ISA of your application deadline date, or is beyond the 90-day authorization period,

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or the candidate fails to schedule an exam within the 90-day How Should I Prepare for the Exam?
authorization period, the candidate will be considered a no- ISA’s Utility Specialist Certification Study Guide is intended to
show and all exam fees will be forfeited. If the scheduled date serve as a recommended program of study. Additional references
that was missed was your free retake, your free retake will be are as follows:
forfeited. • ACRT Line Clearance Manual from ACRT Inc.
If you need to reschedule an exam date within your current (www.acrtinc.com)
90-day authorization period with the computer-based testing • ANSI A300 Standard for Tree Care Operations (Part 1) –
vendor, you may do so by contacting Pearson VUE via phone Pruning
or through the Pearson VUE website. If rescheduling during • ANSI A300 Standard for Tree Care Operations (Part 7) –
the weekend, you must do so directly through the website. Integrated Vegetation Management a. Electric Utility Rights-
Requests must be received no later than one business day prior of-way.
to the scheduled exam date. If contact is less than one business • ISA, 2008. Best Management Practices: Tree Pruning.
day, you will be considered a no-show and all exam fees will be • ISA, 2004. Best Management Practices: Utility Pruning of
forfeited. Registrations are not transferrable to another person. Trees.
• ISA, 2010. Trenching and Tunneling: A Video Guide DVD
Failure to Attend Examination or Schedule within a 90-Day
and Workbook.
Authorization Period
• ISA, 2010. Utility Pruning: A Video Guide DVD and
No refunds or discounts will be issued if you do not attend or Workbook.
complete the examination. There are no exceptions. If you do • ISA, 2011. Recognizing Tree Risks and Avoiding Tree &
not reschedule your appointment or request an additional 90- Utility Conflicts (Consumer Information Brochures).
day authorization period, and you do not show up to take the • ISA, 2017. ANSI Z133 Standard for Arboricultural
exam at your scheduled time and location, you will be consid- Operations – Safety Requirements.
ered a no-show and the exam surrendered, as well as any exam • OSHA Regulations 1910.268, 1910.269, 1910.331-1910.335
fees and/or computer-based administrative fees associated with (United States Department of Labor)
the exam you missed. If this happens, you will have to re-enroll
along with paying the required retake fees and, if elected, the
Note: The Utility Specialist Certification Study Guide, published
computer-based administrative fee of $125 USD.
by ISA, should NOT be considered the sole source of infor-
You will have only one year from the first scheduled exam date mation for the certification examination. The Utility Specialist
to retake the exam at the retake fee of $75 USD or utilize your Certification Study Guide and the ISA Certified Arborist Utility
free retake. Once you have exceeded the one year, you will be Specialist® exam are written by separate entities. The exam tests a
required to pay the full exam fee, along with the $125 USD body of knowledge rather than knowledge obtained solely from
computer-based administrative fee if you elected the comput- a specific resource.
er-based option.
The publications referenced above can be purchased from
ISA in the ISA web store, by calling +1.678.367.0981, or by
What Is the Format of the ISA Certified emailing isa@isa-arbor.com. You may also purchase these
Arborist Utility Specialist® Exam? resources through your local ISA chapter or associate orga-
nization. The ACRT manual and OSHA regulations are NOT
The examination is made up of 115 multiple-choice questions.
available from ISA.
Each question has four possible answers listed, only one of which
is correct. You will have two hours (120 minutes) to complete the
written exam. You must pass the exam to obtain the certification. What Are the Onsite Rules and Conduct
Pretesting of Exam Questions
Expectations During the Exam?
Within the written exam, there will be 15 new questions that Admission
have not been used on previous exams. Responses to these ques- • Arrive at the testing site 30 minutes before the start
tions are not used in determining individual exam scores. These time of the exam and have your identity confirmed by
15 questions are not identified and are scattered throughout the providing two forms of valid identification—a valid photo
exam so that candidates will answer them with the same care as identification card and an identification card displaying
the questions that make up the scored portion of the exam. This your signature. (See your exam confirmation packet for
methodology assures candidates that their scores are the result of exact time, date, and location of the course.)
sound measurement practices and that scored questions reflect • The exam host will check your photo ID. If you do not
current practice. have a photo ID with you at the check-in time of the exam,
you will not be allowed to sit for the exam and will be
considered a no-show.
• There will be audio and video taping at the testing centers.
If you are not prepared to be taped, you will not be allowed
to test at the facility.

ISA Certified Arborist Utility Specialist® Application Guide

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Site Rules • It is of utmost importance that you carefully follow
• Dress appropriately. While every attempt is made to all directions and regulations. Listen carefully to all
provide a comfortable classroom atmosphere, indoor instructions given by the exam administrator and follow
temperatures and outdoor weather conditions may vary. the directions completely.
• Visitors are not permitted in the exam area. Inappropriate Application and Examination Conduct
• Books, papers, and other reference material will not be ISA intends that participation in its certification programs will
allowed in the testing area. be a professionally relevant, informative, and rewarding expe-
• No cell phones or other mobile devices will be allowed in rience for all candidates. All participants in ISA certification
the testing area. exams are expected to conduct themselves in an appropriate
• No food or beverages may be taken into the exam. and professional manner and to refrain from any objectionable,
• No smoking will be allowed in the testing area. improper, or unprofessional conduct. To ensure fairness in an
• You will be permitted to take restroom breaks on an examination environment, the following policy and rules apply:
individual basis. Time spent on breaks will be considered
part of the time permitted for completing the exam. • When an ISA or ISA-designated representative finds that
• Writing on the test booklet is not allowed during the exam. a candidate has engaged in inappropriate conduct or
• If you are caught looking at another individual’s exam or behavior, ISA reserves the right to respond with actions
talking during the exam, your score may be invalidated or including, but not limited to:
exam materials confiscated. Rejecting an application for certification
• Applicants who are impaired by the use of alcoholic Preventing or precluding a person from participating in
beverages or illegal drugs, or use them at the examination an examination, including removing a person from the
site, will immediately be disqualified from taking the exam. testing site

ISA Certified Arborist Utility Specialist® Application Guide

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 Invalidating or nullifying examination results questions and answers cannot be made available for review, and
Issuing and enforcing any other lesser response or the ISA Credentialing Department does not provide a list of
action determined to be appropriate or necessary questions that were answered correctly or incorrectly. The only
• Inappropriate conduct or behavior includes, but is not information available regarding your performance on the exam
limited to, misrepresentation; failure to disclose requested is provided on your score report.
information; cheating; unauthorized possession, use, or
distribution of copyrighted or legally-protected material; Request for Regrading Exam
verbal or physical disturbances of the examination; If you believe that an error was made in the grading of your
failure to pay fees in a timely manner; and any other exam, you may request to have your exam regraded. A fee of $35
objectionable, improper, or unprofessional actions by a USD applies for each hand-graded score report. Requests for re-
person participating in the ISA certification process. grading may take up to six weeks for completion. If you request
• By submitting an application for certification, each to have your exam regraded, you may not schedule another
participant acknowledges that he/she understands and exam until after you receive the regrading results. If you wish to
agrees to the terms of this policy. have your exam regraded after receiving your initial score report,
please contact isa@isa-arbor.com.
Retaking the Examination
What is the Process for Attaining
If you do not pass the exam, you will receive a failure notification
Certification? and details for retaking the exam. You may re-enroll by logging
Completion Requirements into MyISA on the ISA website and returning to the Enroll to
Take Exam web page. You are allowed one free retake and then
To obtain ISA certification, you must achieve the required pass-
will be charged a $75 USD fee per retake up to one year from the
ing score for the examination. The current passing score is 75
original date that you took the exam. If you do not attain a pass-
percent. Please note that when a job task analysis of the exam is
ing score within one year of the original exam date, you will be
performed, the overall passing score is subject to change.
required to pay the full fee amount. Each time a computer-based
When you receive your exam results, please remember that the exam is selected, the $125 USD administrative fee applies.
domains are weighted, and the average of the domains will not
be equal to the overall score. If you do not achieve an overall
passing score, you must retake the exam until an overall passing
score is achieved.
Once certified, you will receive the designation of ISA Certified
Arborist Utility Specialist®. Your certification is personal to you
and may not be transferred or assigned to any other individual,
organization, or entity. When publicizing your credential, you
must comply with the requirements of the ISA Branding and
Style Guide.
Exam Scoring
The computer-based exams are graded by Pearson VUE, the
testing vendor. Written exams sponsored by ISA chapters or
associate organizations are graded at ISA Headquarters. ISA
will notify you of your results in detail. You may access a brief
overview of your exam results by logging into MyISA on the ISA
website and selecting My CEUs.
Examination Results and Notification of Certification
Computer-based exams provide result notification immediately
upon completion of the exam. Your formal results will be sent
approximately six weeks after your exam date. You will be noti-
fied of your pass/fail result; percentage scores will be provided
for each domain for your information. Those who pass will
receive a congratulatory letter, score sheet, certificate, identifica-
tion card, hard-hat decal, and patch. Your results are confiden-
tial. Results cannot be obtained over the phone or by fax.
If you have questions concerning your exam results, direct them
in writing to the ISA Credentialing Department at isa@isa-ar-
bor.com. Because of the need to maintain test security, exam

ISA Certified Arborist Utility Specialist® Application Guide

7
Additional Information About ISA
Certification
What Does ISA Certification Represent and Require?
By passing the exam, holders of ISA certifications have demon-
strated a broad knowledge base in the area in which they are
certified. No other conclusions may be drawn concerning cer-
tification holders. ISA certifications do not represent licensure,
registration, or other authorization to practice or to conduct
business activities for a fee or otherwise.
The ISA Certified Arborist Utility Specialist® credential is subject
to ongoing requirements, such as participation in continuing
education activities and abiding by the Certification Agreement
and Release Authorization.
Expiration and Recertification
ISA Certified Arborist Utility Specialist® certification is valid for
three years. To retain certification after each three-year period,
an ISA Certified Arborist Utility Specialist® must recertify. Noti-
fy ISA promptly if your contact information changes. We are not
responsible for undeliverable recertification notices.
The ISA Certification Program offers two methods of recertifi-
cation. The first method is to retake and re-pass the certification
exam. The second option is to accumulate at least 36 continuing
education units (CEUs) over the three-year certification period
that are related to the five tested domains on the exam and pay
the recertification fee. Thirty of the CEUs are for the ISA Certi-
fied Arborist® credential, and a minimum of 6 CEUs are for the
ISA Certified Arborist Utility Specialist® credential. The 6 CEUs
must be related to the five domains.
The CEU requirement varies for your first certification period as
an ISA Certified Arborist Utility Specialist®. During that time, if You have the option of tracking the CEUs you have earned
your ISA Certified Arborist® credential expires within: online via the ISA website. To obtain a username and password
• 25 to 36 months, you are required to obtain 30 CEUs for to access to your CEU report, please email ISA at isa@isa-arbor.
the ISA Certified Arborist® credential and a minimum of com. CEUs and proper payment must be received in the ISA
6 CEUs for the ISA Certified Arborist Utility Specialist® office in a timely manner. Allow four to six weeks for processing
credential; and posting to your account.
• 13 to 24 months, you are required to obtain 30 CEUs for Please visit the ISA website for detailed information on main-
the ISA Certified Arborist® credential and a minimum of taining your credential. You may contact ISA at isa@isa-arbor.
3 CEUs for the ISA Certified Arborist Utility Specialist® com if you need further clarification.
credential;
• 0 to 12 months, you are required to obtain 30 CEUs for the Denial, Revocation, and Decertification
ISA Certified Arborist® credential and no CEUs for the ISA Your certification may be denied or revoked for any of the fol-
Certified Arborist Utility Specialist® credential. lowing reasons:
Candidates who are members of both ISA and their local • Falsification of application
chapter or associate organization receive a discount on their • Violation of testing procedures
recertification fees. The non-member recertification fee is $205 • Misrepresentation of your identity or other information
USD. For members, the recertification fee is $65 USD. Your
In the event that your ISA certification is denied or revoked or
signed Certification Agreement and Release Authorization must
you otherwise become decertified, you must immediately stop
be on file in the ISA office prior to your recertification fee being
using and/or displaying the ISA certification mark, credential,
accepted. Additionally, a condition of recertification is to report
and any other designation indicating an affiliation with the ISA
any unethical conduct as it relates to the ISA Certified Arborist®
Certification Program. You must comply with any additional
Code of Ethics.
directives of the ISA Certification Program.

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Impartiality and Conflict of Interest Privacy
ISA commits itself to impartiality in its certification activities By applying for an ISA certification, you authorize ISA to make
and understands how critical impartiality is to carrying out your contact information available to your local chapter or
its certification activities. ISA manages conflict of interest and associate organization and our professional affiliates so they can
ensures the objectivity of all certification activities. All persons share information with you about educational seminars and
involved in certification activities, including ISA Headquarters other events. ISA shares your contact information, pass/fail exam
staff and member volunteers, accomplish this through compli- result, expiration date, and other relevant details with your ISA
ance with ISA’s structure, policies, and procedures related to chapter or associate organization so that they may monitor your
certification activities. credential status and administer credential-related services. Your
name, city location, and credential will be available to members
Nondiscrimination of the public on the ISA and TreesAreGood™ websites.
The ISA Certification Program does not discriminate in Some credential holders do not wish their names to be dis-
determining eligibility on the basis of race, color, religion, tributed to the public or to other interested parties (vendors,
sex, national origin, age, disability, or any other characteristic potential employers, etc.). If you do not wish to have your
protected by law. name included on the ISA and TreesAreGood™ websites or on
Accommodations for Participants with Disabilities distribution lists, contact the ISA Credentialing Department at
isa@isa-arbor.com. ISA maintains the right and responsibility
It is the intent of ISA to provide accessibility to ISA exams to any
to verify a credential holder’s certification status to the public
qualified participant with a documented disability upon rea-
or to other interested parties.
sonable notice and without requiring ISA to take action which
would result in a fundamental alteration in the nature of the You will be notified of whether or not you passed the certifica-
exam or an undue financial burden to ISA. tion examination, but your score will not be disclosed to any
third party except as noted above. Your status as a certification
If you have a special need and require an accommodation for
holder, past or present, and dates of certification may be dis-
an exam, please complete the Special Accommodations Request
closed to third parties.
Form and submit it with each enrollment request. Your request
will be reviewed, and you will be notified of a determination.
Approved accommodations are provided through our comput-
er-based vendor at no additional charge to you.
Appeals and Complaints
Appeals and complaints are accepted and resolved in accordance
with the ISA Credentialing Appeals and Complaints policy.

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 Reference Links:
ISA Events Calendar https://wwv.isa-arbor.com/certification/becomeCertified/examDatesAndLocations?mode=exams

Certification Agreement and Release Authorization https://www.isa-arbor.com/Portals/0/Assets/PDF/Certification/CA-Certification-Agrm-

nt-and-Release-Auth.pdf

Create an ISA Website Account https://wwv.isa-arbor.com/MyAccount/createAccount

Apply for an ISA Certification https://wwv.isa-arbor.com/myaccount/myprofile/CAPS

MyISA Sign-In/Dashboard https://wwv.isa-arbor.com/myAccount/login

Review Application Status https://www.isa-arbor.com/Credentials/Apply-Now/Review-Application-Status

Enroll to Take an Exam https://www.isa-arbor.com/Credentials/Apply-Now/Enroll-to-Take-Exam

Pearson Vue Testing Center https://www.pearsonvue.com/isa/locate/ or https://www.pearsonvue.com/isa/contact/

ISA Web Store https://wwv.isa-arbor.com/store

ISA Branding and Style Guide https://www.isa-arbor.com/BrandingGuide

Maintaining Your Credentials https://www.isa-arbor.com/Credentials/Maintaining-Credentials

Special Accommodations Request Form https://www.isa-arbor.com/Accommodations

ISA Credentialing Appeals and Complaints https://www.isa-arbor.com/Credential-Appeals

Verify an ISA Credential https://www.treesaregood.org/findanarborist/verify

Paper Application https://www.isa-arbor.com/Portals/0/Assets/PDF/Certification-Applications/cert-Application-Utility-F.pdf

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International Society of Arboriculture

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