Communication Technology

What is Communication Technology?
Communications technology, also known as information technology, refers to all

equipment and programs that are used to process and communicate information. Professionals in
the communication technology field specialize in the development, installation, and service of
these hardware and software systems. Individuals who enter this field develop an understanding
in the conceptions, production, evaluation, and distribution of communication technology
devices.
1. Education
Students in a communication technology degree, such as a Bachelor of Science in
Information and Communications Technology (ICT), take classes that cover a variety of topics,
including technology, business, and management. A hands-on approach is significant in any
communication technology program because it gives students insight into the future of this
industry. The curriculum includes classes in web production, enterprise technology, technical
writing, and project management.
2. Skills and Abilities

Graduates entering the communication technology field need to develop engineering and
computer science skills. The ability to communicate allows professionals to understand and
explain problems that arise within this technology. Individuals also need to have skills in
business, critical thinking, and as a strong knowledge of computer programming. Additionally,
individuals must possess skills in troubleshooting and repairing defective communications
technologies or malfunctions.
With constant developments to the technological landscape, professionals in this industry must
also be able to adapt to and understand new innovations and advances.
3. Career Opportunities
Careers in communication technology can be found in most industries and are vital to the
success of companies and organizations. Professionals need to be able to install networks catered
to an organization's particular needs. Opportunities are available in communications
management, technical support, retail or service, small business, or telecommunications.
4. Industry Outlook
Salaries and employment growth for careers in the communication technology industry can
vary greatly among job titles.
Computer programmers, for example, earned a median salary of $84,280, as per 2018 BLS
statistics. Unfortunately, the field is expected to experience a 7% decline between 2016 and
2026. However, those with at least a bachelor's degree and an understanding of a variety of
programming languages might have a better chance for employment.
Computer and information research scientists earned a median salary of $118,370, and are set
to experience a 19% increase in employment growth between 2016 and 2026, according to the
BLS.The BLS notes that database administrators also have a positive job outlook, expected to
grow by 11% between 2016 and 2026. Individuals in this role earned a median salary of $90,070,
as of 2018.
5. CCNT Certification
To increase their chances of employment, professionals in the communication technology
field might pursue their CCNT (Certified in Convergent Network Technologies) certification.
This demonstrates their high-level competence in data, audio, and video technologies, as outlined
by Certification Partners.
To acquire certification, individuals can undertake the CCNT program established by
Certification Partners and the Telecommunications Industry Association (TIA). This culminates
in an exam that touches on the core concepts and skills of the field, including basic
telecommunications, broadband technologies, VoIP essentials, and basic data communications.
Common job roles to pursue upon certification include network administrator, product manager,
and technical sales and support engineer.
Types of communication technology
Technology has reinvented the way people communicate. Originally simple devices have
evolved into communication channels that create connections worldwide. There are four main
types of communication technology that have contributed to the ease of sending messages:
telephone, radio, television, and internet.
1. Telephone
The telephone revolutionized verbal communication. People can talk to each other from any
place in the world, strengthening relationships and eliminating the worries of long-distance
communication. Speaking with someone across the country can be done just as easily as
speaking with someone down the street.
As technology advanced, the device upgraded from “telephone” to “mobile phone.” What
used to be a heavy piece of equipment can now easily fit in your pocket. Not only is the modern
telephone portable, but the features and capabilities are also advanced.
As the telephone progressed, it adopted new types of visual and written communication.
Today, text messages and electronic versions of photos are regularly sent using mobile phones,
increasing the possible amount of information being shared using phones.
The telephone introduced a brand new approach to verbal, written, and visual communication,
and exciting new features continue to change the communication technology game.
2. Radio
About twenty years after the telephone, communicating using the radio came into play. Another
innovation in the realm of verbal communication, radio is used to reach sizable audiences, as
opposed to just one person on the other end of a phone.
The radio’s ability to reach a large audience at a low cost continues to motivate a lot of
communicators to take full advantage of the tool. Information providers, such as advertisers and
newscasters, spend substantial amounts of time communicating with their massive audiences
using radio technology.
Radio technology transformed the way information is delivered to large audiences and
continues to strengthen mass communication.
3. Television
Television is another way to reach extensive audiences, but it brought a new perk to the
table: visual communication.
Some information is hard to describe using just words. Television provides audiences with
the best of both worlds: information and visuals to accompany it. This advantage caused the
television to replace the radio as the leading tool for mass communication.
Today, there are thousands of television channels that communicate information on almost any
topic: history, sports, news, science, fiction, and so on. Whether it be for entertainment or cold
hard facts, people are constantly turning to television for information.
4. Internet
The internet removes the need for communicators to have a separate device for each different
type of communication technology. With the Internet, you can do it all in one place.
As the queen bee of interaction, the internet successfully combines all types of communication
technology and houses them in one place. It provides the largest array of information and
communication sources known to man.
The tools available on the internet make any type of communication effortless. Verbal
and nonverbal communication can be accomplished with video conferencing software. Written
messages can be sent through email. Electronic versions of pictures can be sent to and from any
internet device.
Customer communication software is another example of one of these tools. While other
gadgets help make communication between a business and their consumers easy, certain tools
can often be considered hybrid – bringing together different types of communication.
Live chat is a rare hybrid tool that combines all types of communication – verbal, nonverbal,
written, and rich media – through audio and video conferencing software, instant messaging, and
file sharing capabilities.
Customers can place orders, ask questions, or troubleshoot issues through live chat, all on a
single customer communication platform. This gives them access to a business and allows them
to connect with an agent whenever they have a query. With live chat software, it’s never been
easier to connect.
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Communication Technology

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What is Communication Technology?

Communications technology, also known as information technology, refers to all

2. Skills and Abilities

Types of communication technology

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