Tourism Industry in Vietnam Full Report 2022

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Tourism in Vietnam

TOURISM IN VIETNAM

Table of Contents
Table of Contents

01 Overview
International tourist arrivals in Asia 2020, by country 02
Tourism sector GDP share in Asia 2020, by country 03
Per capita international tourism expenditure in Asia 2020, by country 04
Breakdown of GDP in Vietnam 2020, by sector 05

02 Key performance indicators


Direct GDP contribution of the tourism sector in Vietnam 2015-2019 07
Annual revenue of the tourism sector in Vietnam 2010-2019 08
Growth of total travel and tourism contribution to GDP Vietnam 2012-2019 09
Tourism receipts Vietnam 2010-2019 10
Tourism receipts from domestic and inbound tourism Vietnam 2015-2019 11

03 International tourism
Number of international visitor arrivals in Vietnam 2016-2020 13
Table of Contents

Number of ITAs in Vietnam 2020, by means of transport 14


Number of international tourist arrivals (ITA) in Vietnam 2020 15
Daily average expenditure of foreign tourists Vietnam 2005-2019 16
Average trip duration per international overnight visitor Vietnam 2019, by trip type 17

04 Domestic tourism
Number of domestic tourist arrivals in Vietnam 2010-2019 19
Daily average spending of domestic tourists Vietnam 2005-2019 20
Trip duration per domestic overnight visitor Vietnam 2019, by accommodation type 21

05 Accommodation industry
GDP contribution of accommodation and food services in Vietnam 2015-2020 23
Number of tourist accommodations in Vietnam 2015-2019 24
Average room rate of 4 and 5-star rated hotels Vietnam 2018-2019 25
Average occupancy rate of 4 and 5-star rated hotels Vietnam 2018-2019 26
Table of Contents

Share of domestic and international guests in upscale hotels Vietnam 2017-2019 27

06 Tour operators and guides


Number of tour operators Vietnam 2015-2019 29
Number of licensed tour guides Vietnam 2019, by type 30
Breakdown of valid foreign tour guides Vietnam 2019, by language 31

07 Online travel agencies


Online travel agency usage Vietnam 2020 33
Most used online travel agencies Vietnam 2020 34
Devices used for booking tickets or services via an online travel agency Vietnam 2020 35

08 Impact of COVID-19
Number of inbound visitors to Vietnam 2019-2020, by month 37
Change in international tourist arrivals in Vietnam 2020, by means of transport 38
Table of Contents

COVID-19 impact on hotel occupancy rate in Vietnam 2019-H1 2020 39


Travel plans for Tet holiday among consumers in Vietnam 2020-2021 40
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TOURISM IN VIETNAM

Overview
Ranking of the international tourist arrivals in Asia by country 2020 (in millions)
International tourist arrivals in Asia 2020, by country

Number of arrivals in millions


0 5 10 15 20 25 30 35

China 33.28

Thailand 14.86

Japan 12.77

Malaysia 9.17

India 6.92

Vietnam 6.83

Indonesia 6.64

South Korea 6.05

Singapore 5.52

Kazakhstan 3.34

Philippines 2.78

Cambodia 2.39

Uzbekistan 2.23

Myanmar 1.74

Laos 1.45

Note(s): Bangladesh; 2019; All values are estimates.


Further information regarding this statistic can be found on page 42.
2 Source(s): Statista; ID 1153768 Overview
Ranking of the tourism sector GDP share in Asia by country 2020
Tourism sector GDP share in Asia 2020, by country

Share of GDP in percent

Note(s): Bangladesh; 2019; All values are estimates.


Further information regarding this statistic can be found on page 43.
3 Source(s): Statista; ID 1153770 Overview
Ranking of the international tourism expenditure per capita in Asia by country 2020 (in U.S. dollars)
Per capita international tourism expenditure in Asia 2020, by country

Expenditure in U.S. dollars


0 200 400 600 800 1,000 1,200 1,400 1,600 1,800

Singapore 1,550.62

Brunei Darussalam 466.87

South Korea 256.34

Malaysia 150.73

Mongolia 98.33

Thailand 87.92

China 84.61

Japan 61.53

Kazakhstan 57.49

Laos 51.53

Sri Lanka 45.97

Philippines 44.37

Timor-Leste 39.05

Bhutan 39.02

Uzbekistan 36.1

Note(s): Bangladesh; 2019; All values are estimates.


Further information regarding this statistic can be found on page 44.
4 Source(s): Statista; ID 1153765 Overview
Gross domestic product (GDP) contribution in Vietnam in 2020, by sector (in trillion Vietnamese
dong)
Breakdown of GDP in Vietnam 2020, by sector

Value in trillion Vietnamese dong


0 200 400 600 800 1,000 1,200 1,400 1,600 1,800 2,000

Industry 1,732.82

Manufacturing 1,050.71

Wholesales and retail trade; vehicles and motorcycles repairs 734.08

Agriculture 680.83

Products taxes less subsidies on production 616.57

Construction 389.49

Mining and quarrying 349.43

Finance, banking & insurance 338.15

Electricity, gas, steam and air conditioning supply 298.9

Real estate business 277.99

Education and training 253.32

Fishery 208.84

Accommodation & catering services 197.33

Health care & social relief 188.75

Activities of Communist Party, socio-political organizations; State management and national… 180.53

Note(s): Vietnam; 2020; estimated figures at current prices


Further information regarding this statistic can be found on page 45.
5 Source(s): General Statistics Office of Vietnam; ID 1205757 Overview
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TOURISM IN VIETNAM

Key performance indicators


Share of direct GDP contribution from the tourism sector in Vietnam from 2015 to 2019
Direct GDP contribution of the tourism sector in Vietnam 2015-2019

10%
9.2%
9%
8.3%
7.9%
8%

6.9%
7%
Share of GDP contribution

6.3%

6%

5%

4%

3%

2%

1%

0%
2015 2016 2017 2018 2019

Note(s): Vietnam; 2015 to 2019


Further information regarding this statistic can be found on page 46.
7 Source(s): Vietnam National Administration of Tourism; ID 1077200 Key performance indicators
Annual revenue from the tourism sector in Vietnam from 2010 to 2019 (in billion U.S. dollars)
Annual revenue of the tourism sector in Vietnam 2010-2019

35
32.75

30 28.18
Value of revenue in billion U.S. dollars

25 24.18

20 19

16.4
15.27
15 13.85

10
7.68
6.34
5.16
5

0
2010 2011 2012 2013 2014 2015 2016 2017 2018 2019

Note(s): Vietnam; 2010 to 2019


Further information regarding this statistic can be found on page 47.
8 Source(s): CEIC; Vietnam National Administration of Tourism; ID 1077310 Key performance indicators
Growth of total travel and tourism contribution to GDP in Vietnam from 2012 to 2019
Growth of total travel and tourism contribution to GDP Vietnam 2012-2019

10%
8.96%
9%

8% 7.47% 7.57%
7.31%
Growth of total contribution to GDP

7%

6%
5.32%

5% 4.5%
3.83%
4%

3%

2%

1% 0.6%

0%
2012 2013 2014 2015 2016 2017 2018 2019

Note(s): Vietnam; 2012 to 2019


Further information regarding this statistic can be found on page 48.
9 Source(s): WTTC; ID 975326 Key performance indicators
Tourism receipts in Vietnam from 2010 to 2019 (in trillion Vietnamese dong)
Tourism receipts Vietnam 2010-2019

800 755

700
637
Tourism receipts in trillion Vietnamese dong

600
541

500
417.27
400 355.55
322.86
289.84
300

200 160
130
96
100

0
2010 2011 2012 2013 2014 2015 2016 2017 2018 2019

Note(s): Vietnam; 2010 to 2019


Further information regarding this statistic can be found on page 49.
10 Source(s): Vietnam National Administration of Tourism; ID 1193207 Key performance indicators
Tourism receipts of domestic and inbound tourism in Vietnam from 2015 to 2019 (in trillion
Vietnamese dong)
Tourism receipts from domestic and inbound tourism Vietnam 2015-2019

Domestic Inbound

450
421

400 383
Tourism receipts in trillion Vietnamese dong

350 334
316

300
254
241
250 225
197
200 176
158
150

100

50

0
2015 2016 2017 2018 2019

Note(s): Vietnam; 2015 to 2019


Further information regarding this statistic can be found on page 50.
11 Source(s): Vietnam National Administration of Tourism; ID 1214051 Key performance indicators
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TOURISM IN VIETNAM

International tourism
Number of international visitor arrivals in Vietnam from 2016 to 2020 (in millions)
Number of international visitor arrivals in Vietnam 2016-2020

20
18
18

16 15.5
International visitor arrivals in millions

14 12.9

12
10
10

6
3.83
4

0
2016 2017 2018 2019 2020

Note(s): Vietnam; 2016 to 2020


Further information regarding this statistic can be found on page 51.
13 Source(s): Vietnam Investment Review; ID 1195290 International tourism
Number of international tourist arrivals (ITA) in Vietnam in 2020, by means of transportation (in
1,000s)
Number of ITAs in Vietnam 2020, by means of transport

Number of ITAs in thousands


0 500 1,000 1,500 2,000 2,500 3,000 3,500 4,000 4,500

By air 3,083.2

By road 609.4

By sea 144.7

Total 3,837.3

Note(s): Vietnam; 2020


Further information regarding this statistic can be found on page 52.
14 Source(s): General Statistics Office of Vietnam; ID 1004651 International tourism
Number of international tourist arrivals (ITA) in Vietnam in 2020, by country and territory (in 1,000s)
Number of international tourist arrivals (ITA) in Vietnam 2020

Number of ITAs in thousands


0 100 200 300 400 500 600 700 800 900 1,000 1,100

China 959.24

South Korea 840.04

Japan 205.27

Taiwan 196.71

Malaysia 117.05

Thailand 127.77

Singapore 52.09

Cambodia 121.82

Philippines 37.44

Laos 49.72

Indonesia 21.67

Hong Kong 3.78

Other Asian countries and territories 81.03

United States 174.08

Canada 42.2

Note(s): Vietnam; 2020; figures are estimates


Further information regarding this statistic can be found on page 53.
15 Source(s): General Statistics Office of Vietnam; ID 981987 International tourism
Average daily expenditure of international tourists in Vietnam from 2005 to 2019 (in U.S. dollars)
Daily average expenditure of foreign tourists Vietnam 2005-2019

140

117.8
120
Average daily expenditure in U.S. dollars

105.7

100 95.8 96
91.2

80 76.4

60

40

20

0
2005 2009 2011 2013 2017 2019*

Note(s): Vietnam; 2005 to 2019


Further information regarding this statistic can be found on page 54.
16 Source(s): General Statistics Office of Vietnam; ID 1211631 International tourism
Average trip duration per international overnight visitor in Vietnam in 2019, by trip type (in days)
Average trip duration per international overnight visitor Vietnam 2019, by trip type

Average trip duration in days


0 2 4 6 8 10 12 14

Overnight visitors staying at commercial accommodations 8.02

Overnight package-tour visitors staying at commercial accommodations 8.06

Overnight self-arranged visitors staying at commercial accomodations 7.98

Overnight visitors staying at non-commercial accommodations 11.92

Note(s): Vietnam; 2019


Further information regarding this statistic can be found on page 55.
17 Source(s): Vietnam National Administration of Tourism; ID 1214054 International tourism
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TOURISM IN VIETNAM

Domestic tourism
Number of domestic tourist arrivals in Vietnam from 2010 to 2019 (in millions)
Number of domestic tourist arrivals in Vietnam 2010-2019

180

157.73
160
144.68
Number of domestic arrivals in millions

140 132.84

117.04
120
102.2
100 90.57

77.86
80 70.09
61.41
57.9
60

40

20

0
2010 2011 2012 2013 2014 2015 2016 2017 2018 2019*

Note(s): Vietnam; 2010 to 2019


Further information regarding this statistic can be found on page 56.
19 Source(s): General Statistics Office of Vietnam; ID 1211507 Domestic tourism
Average expenditure per day of domestic tourists in Vietnam from 2005 to 2019 (in 1,000
Vietnamese dong)
Daily average spending of domestic tourists Vietnam 2005-2019

1,400
1,272.4

1,200 1,148.5
1,122.8
Average expenditure in thousand dong

977.7
1,000

800
703.4

600
506.2

400

200

0
2005 2009 2011 2013 2017 2019*

Note(s): Vietnam; 2005 to 2019


Further information regarding this statistic can be found on page 57.
20 Source(s): General Statistics Office of Vietnam; ID 1185877 Domestic tourism
Average trip duration per domestic overnight visitor in Vietnam in 2019, by accommodation type (in
days)
Trip duration per domestic overnight visitor Vietnam 2019, by accommodation type

Average trip duration in days


0.0 0.5 1.0 1.5 2.0 2.5 3.0 3.5 4.0 4.5

Overnight visitors staying at commercial accommodations 3.57

Overnight visitors staying at non-commercial accommodations 3.96

Note(s): Vietnam; 2019


Further information regarding this statistic can be found on page 58.
21 Source(s): Vietnam National Administration of Tourism; ID 1227606 Domestic tourism
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TOURISM IN VIETNAM

Accommodation industry
GDP contribution of the accommodation and food services sector in Vietnam from 2015 to 2020
GDP contribution of accommodation and food services in Vietnam 2015-2020

4.5%

4.0% 3.8% 3.83% 3.78% 3.8%


3.71%

3.5%
3.14%

3.0%
GDP share

2.5%

2.0%

1.5%

1.0%

0.5%

0.0%
2015 2016 2017 2018 2019 2020*

Note(s): Vietnam; 2015 to 2020; figures at current prices


Further information regarding this statistic can be found on page 59.
23 Source(s): General Statistics Office of Vietnam; ID 1047736 Accommodation industry
Number of tourist accommodations in Vietnam from 2015 to 2019 (in 1,000s)
Number of tourist accommodations in Vietnam 2015-2019

35

30
30 28
Number of accommodations in thousands

25.6
25

21
20 19

15

10

0
2015 2016 2017 2018 2019

Note(s): Vietnam; 2015 to 2019


Further information regarding this statistic can be found on page 60.
24 Source(s): Vietnam National Administration of Tourism; ID 1083277 Accommodation industry
Average room rate among 4-star and 5-star rated hotels in Vietnam in 2018 and 2019 (in U.S.
dollars)
Average room rate of 4 and 5-star rated hotels Vietnam 2018-2019

2018 2019

140

116.6
120 113.9
Average room rate in U.S. dollars

100 91.9 93.6

80 72.7 73.6

60

40

20

0
4-star 5-star Annual average

Note(s): Vietnam; 2018 to 2019; among 4 and 5-star rated hotels and resorts
Further information regarding this statistic can be found on page 61.
25 Source(s): Grant Thornton; ID 1211898 Accommodation industry
Average occupancy rate among 4-star and 5-star rated hotels in Vietnam from 2018 to 2019
Average occupancy rate of 4 and 5-star rated hotels Vietnam 2018-2019

4-star 5-star

80%
73%
68.1% 69.3%
70% 65.5%

60%
Average occupancy rate

50%

40%

30%

20%

10%

0%
2018 2019

Note(s): Vietnam; 2018 to 2019; among 4 and 5-star rated hotels and resorts
Further information regarding this statistic can be found on page 62.
26 Source(s): Grant Thornton; ID 1212120 Accommodation industry
Share of domestic and foreign guests who stayed in upscale hotels in Vietnam from 2017 to 2019
Share of domestic and international guests in upscale hotels Vietnam 2017-2019

Domestic Foreign

120%

100%

80%
Share of hotel guests

60% 79.2% 78.6% 77.8%

40%

20%

20.8% 21.4% 22.2%

0%
2017 2018 2019

Note(s): Vietnam; 2017 to 2019; among 4 and 5-star rated hotels and resorts
Further information regarding this statistic can be found on page 63.
27 Source(s): Grant Thornton; ID 1211927 Accommodation industry
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TOURISM IN VIETNAM

Tour operators and guides


Number of tour operators in Vietnam from 2015 to 2019 (in 1,000s)
Number of tour operators Vietnam 2015-2019

3.0

2.67

2.5
Number of tour operators in thousands

2.18

2.0
1.75
1.56 1.6

1.5

1.0

0.5

0.0
2015 2016 2017 2018 2019

Note(s): Vietnam; 2015 to 2019


Further information regarding this statistic can be found on page 64.
29 Source(s): Vietnam National Administration of Tourism; ID 1214066 Tour operators and guides
Number of licensed tour guides in Vietnam in 2019, by type (in 1,000s)
Number of licensed tour guides Vietnam 2019, by type

Number of licensed tour guides in thousands


0 5 10 15 20 25 30

On-site guides 0.72

Domestic tour guides 9.13

International tour guides 17.83

Total 27.68

Note(s): Vietnam; 2019


Further information regarding this statistic can be found on page 65.
30 Source(s): Vietnam National Administration of Tourism; ID 1214078 Tour operators and guides
Breakdown of valid international tour guides in Vietnam in 2019, by language
Breakdown of valid foreign tour guides Vietnam 2019, by language

Share of international tour guides


0% 10% 20% 30% 40% 50% 60%

English 52.7%

Chinese 24.6%

French 7.8%

Japanese 3.7%

Russian 2.7%

Korean 2.3%

German 2.2%

Thai 1.5%

Spanish 1.5%

Others 1%

Note(s): Vietnam; 2019


Further information regarding this statistic can be found on page 66.
31 Source(s): Vietnam National Administration of Tourism; ID 1214087 Tour operators and guides
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TOURISM IN VIETNAM

Online travel agencies


Online travel agency usage in Vietnam as of November 2020
Online travel agency usage Vietnam 2020

70%

60%
60%

50%
Share of respondents

40%

32%
30%

20%

10% 8%

0%
Yes No I do not know what an online travel agent is

Note(s): Vietnam; November 12 to 30, 2020; 16 years and older; 2,614 respondents; among Vietnamese respondents
Further information regarding this statistic can be found on page 67.
33 Source(s): Rakuten Insight; ID 1201329 Online travel agencies
Leading online travel agencies in Vietnam as of November 2020
Most used online travel agencies Vietnam 2020

Share of respondents
0% 10% 20% 30% 40% 50% 60% 70%

Booking.com 62%

Agoda 61%

Traveloka 45%

Trivago 32%

TripAdvisor 28%

Airbnb 14%

Skyscanner 11%

Expedia 9%

Tugo 4%

Others 3%

Note(s): Vietnam; November 12 to 30, 2020; 16 years and older; 1,564 respondents; among Vietnamese respondents
Further information regarding this statistic can be found on page 68.
34 Source(s): Rakuten Insight; ID 1201342 Online travel agencies
Devices used for booking tickets or services via an online travel agency in Vietnam as of November
2020
Devices used for booking tickets or services via an online travel agency Vietnam 2020

Share of respondents
0% 10% 20% 30% 40% 50% 60% 70% 80% 90%

Smartphone 80%

Laptop 58%

Desktop/ PC 41%

Tablet 16%

Other 1%

Note(s): Vietnam; November 12 to 30, 2020; 16 years and older; 1,564 respondents; among Vietnamese respondents
Further information regarding this statistic can be found on page 69.
35 Source(s): Rakuten Insight; ID 1201341 Online travel agencies
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TOURISM IN VIETNAM

Impact of COVID-19
Number of international visitors to Vietnam from September 2019 to October 2020, by month
Number of inbound visitors to Vietnam 2019-2020, by month

2,500,000

1,994,125
2,000,000
1,809,580
1,710,168
Number of international visitors

1,618,337
1,561,274
1,500,000
1,242,731

1,000,000

449,923
500,000

26,241 22,672 8,784 13,940 16,301 13,769 14,819


0
Sep '19 Oct '19 Nov '19 Dec '19 Jan '20 Feb '20 Mar '20 Apr '20 May '20 Jun '20 July '20 Aug '20 Sep '20 Oct '20

Note(s): Vietnam; September 2019 to October 2020


Further information regarding this statistic can be found on page 70.
37 Source(s): General Statistics Office of Vietnam; Q&Me; ID 1187057 Impact of COVID-19
Change in the number of international tourist arrivals in Vietnam in 2020, by means of
transportation
Change in international tourist arrivals in Vietnam 2020, by means of transport

0%

-10%

-20%
Change in international tourist arrivals

-30%

-40%

-50% -45.2%

-60%

-70%

-80%
-78.6% -78.7%
-81.9%
-90%
By air By road By sea Total

Note(s): Vietnam; 2020


Further information regarding this statistic can be found on page 71.
38 Source(s): General Statistics Office of Vietnam; ID 1197992 Impact of COVID-19
Impact of the COVID-19 pandemic on hotel occupancy rate in Vietnam in the first half of 2020
compared to 2019
COVID-19 impact on hotel occupancy rate in Vietnam 2019-H1 2020

70%

61%
60%

50%
Hotel occupancy rate

40%

29%
30%

20%

10%

0%
2019 H1 2020

Note(s): Vietnam; 2019 to H1 2020


Further information regarding this statistic can be found on page 72.
39 Source(s): Vietnam National Administration of Tourism; CBRE Group; Civil Aviation Authority of Viet Nam; McKinsey; ID 1227924 Impact of COVID-19
Travel intention during Vietnamese lunar new year (Tet) in Vietnam in 2021 compared to 2020
Travel plans for Tet holiday among consumers in Vietnam 2020-2021

2020 2021

45%
40%
40% 38%
37%

35%
32%

30%
Share of respondents

25%
24%
25%

20%

15%

10%

4%
5%
0%
0%
Stay home Go to my hometown Travel domestrically Travel overseas

Note(s): Vietnam; 2020 to 2021; 1,026 respondents; among consumers nationwide


Further information regarding this statistic can be found on page 73.
40 Source(s): Infocus Mekong; ID 1199676 Impact of COVID-19
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