YOUR ULTIMATE ALLY IN POWER

PFC SINEWAVE UPS SERIES

CP1350PFCLCD/1500PFCLCD

USER MANUAL

I
(!)
D

D
=
=
=
=
=

=
c::,

=a
a

l
D
= c::,
a
= =
D
= c::,
a
= =
D = c::,
a
@ = □ = @

FEATURES
1. Power Switch 9. Full-Time Surge Protection Outlets
2. Power On Indicator 10. Circuit Breaker
3. LCD Module Display 11. DB9/USB Ports to PC
4. Down/Display Button 12. Wiring Fault Indicator (red)
5. Up/Mute Button 13. Communication Protection Ports (RJ45)
6. Enter/Setup Button 14. SNMP/HTTP Network Slot
7. USB charge ports (Except for CP1350PFCLCD)
(Except for CP1350PFCLCD) 15. Widely-Spaced Outlets Designed
8. Battery and Surge Protected Outlets for AC Adapters

Cyber Power Systems (USA), Inc.

4241 12th Avenue East, Suite 400 | Shakopee, MN 55379 | CyberPowerSystems.com

PRODUCT REGISTRATION
Thank you for purchasing a CyberPower product. This UPS is designed to provide unsurpassed
power protection, operation, and performance during the lifetime of the product. Please take a
few minutes to register your product at: www.CyberPowerSystems.com/registration.
Registration certifes your product’s warranty, confrms your ownership in the event of a product
loss or theft, and entitles you to free technical support. Register your product now to receive the
benefts of CyberPower ownership.

IMPORTANT SAFETY WARNINGS (SAVE THESE INSTRUCTIONS)

This manual contains important safety instructions. Please read and follow all instructions carefully
during installation and operation of the unit. Read this manual thoroughly before attempting to
unpack, install, or operate your UPS.
CAUTION! To prevent the risk of fre or CAUTION! Do not dispose of batteries in a fre.
electric shock, install in a temperature and The batteries may explode.
humidity controlled indoor area free of
conductive contaminants. (Please see CAUTION! Do not open or mutilate batteries.
specifcations for acceptable temperature Released electrolyte is harmful to the skin and
and humidity range.) eyes. It may be toxic.

CAUTION! To reduce the risk of electric shock, DO NOT USE FOR MEDICAL
do not remove the cover except to service the OR LIFE SUPPORT EQUIPMENT!
battery. Turn of and unplug the unit before CyberPower Systems does not sell products
servicing the batteries. There are no user ser- for life support or medical applications. DO
viceable parts inside except for the battery. NOT use in any circumstance that would afect
operation and safety of life support equip-
CAUTION! Hazardous live parts inside can be ment, any medical applications or patient care.
energized by the battery even when the AC
input power is disconnected. DO NOT USE WITH OR NEAR AQUARIUMS!
To reduce the risk of fre or electric shock, do
CAUTION! The UPS must be connected to an not use with or near an aquarium. Condensa-
AC power outlet with fuse or circuit breaker tion from the aquarium can cause the unit to
protection. Do not plug into an outlet that is short out.
not grounded. If you need to de-energize this
equipment, turn of and unplug the unit. DO NOT USE THE UPS
ON ANY TRANSPORTATION!
CAUTION! To avoid electric shock, turn of the To reduce the risk of fre or electric shock, do
unit and unplug it from the AC power source not use the unit on any transportation such
before installing a computer component. as airplanes or ships. The efect of shock or
vibration caused during transit and the damp
CAUTION! To reduce the risk of fre, connect environment can cause the unit to short out.
only to a circuit provided with 20 amperes
maximum branch circuit over current protec-
tion in accordance with the National Electric
Code, ANSI/NFPA 70.

CAUTION! Not for use in a computer room as

defned in the Standard for the Protection of
Electronic Computer/Data Processing Equip-
ment, ANSI/NFPA 75.
INSTALLING YOUR UPS SYSTEM
UNPACKING DETERMINE THE POWER REQUIREMENTS
Inspect the UPS upon receipt. OF YOUR EQUIPMENT
The box should contain the following: 1. Ensure that the equipment plugged into
(a) UPS unit the UPS does not exceed the UPS unit’s
(b) User’s manual rated capacity. If the rated capacities of the
(c) USB A+B Type cable unit are exceeded, an overload condition
(d) Function Setup Guide may occur and cause the UPS unit to shut
down or the circuit breaker to trip.
PowerPanel® software is available on our
website. Please visit www.cyberpowersystems. 2. There are many factors that can afect
com and go to the Software Section for a free the amount of power that your electronic
download. equipment will require. For optimal system
performance keep the load below 80% of
the unit’s rated capacity.
SUPPORTS Active PFC POWER SUPPLIES
This CyberPower UPS system supports High
Efciency power supplies with Active Power HARDWARE INSTALLATION GUIDE
Factor Correction (Active PFC). Active PFC is 1. Your new UPS may be used immediately
used to improve the efciency of power delivery. upon receipt. However, after receiving a
The current US Energy Star® Program Require- new UPS, to ensure the battery’s maximum
ments for Computers (version 7.1) mandates charge capacity, it is recommended that
Active PFC for all power supplies over 100 you charge the battery for at least 8 hours.
watts. Additionally, programs such as 80 Plus® Your UPS is equipped with an auto-charge
are often used to identify high efciency power feature. When the UPS is plugged into an
supplies with Active PFC. AC outlet, the battery will automatically
charge whether the UPS is turned on or
OVERVIEW turned of.
The CP1350PFCLCD/CP1500PFCLCD provides Note: This UPS is designed with a safety
complete power protection from utility power feature to keep the system from being
that is not always consistent and features 1445 turned on during shipment. The frst time
Joules of surge protection. All units provide long you turn the UPS on, you will need to have
lasting battery backup during power outages with it connected to AC power or it will not
maintenance free batteries. The CP1350PFCLCD/ power up.
CP1500PFCLCD ensures consistent power to your 2. With the UPS unit turned of and unplugged,
computer system and includes software that will connect your computer, monitor, and any
automatically save your open fles and shutdown other peripherals requiring battery backup
your computer system during a utility power loss. into the battery power supplied outlets.
Plug the other peripheral equipment (eg.
printer, scanner, speakers, etc.) into the
AUTOMATIC VOLTAGE REGULATOR full time surge protection outlets. DO NOT
The CP1350PFCLCD/CP1500PFCLCD stabilizes plug a laser printer, paper shredder, copier,
inconsistent utility power voltage to nominal space heater, vacuum cleaner, sump pump
levels that are safe for equipment. Inconsistent or other large electrical device into the
incoming utility power may be damaging to “Battery and Surge Protected Outlets”.
important data fles and hardware, but with The power demands of these devices will
Automatic Voltage Regulation (AVR), damaging overload and possibly damage the unit.
voltage levels are corrected to safe levels.
AVR automatically increases low utility power
to a consistent and safe - continued
110/120 volts. If incoming
utility voltage drops WhatisAVR?
below 90 volts, or exceeds Automatic Voltage Re-gulator

140 volts the units auto-

l'!CfUSOl~OICkl(:INtt~~~A
OO'f'1)Ulllf.218110i12'1..:tll

matically switch to battery

back-up power.
8~/1/GIV\f\Q
N:Ollll'SIDII COMIRllENl
s1lJJYl'OII'!:~ Sl!'fl'QIIIIEII
INSTALLING YOUR UPS SYSTEM - continued
3. Plug the UPS 5. If an overload is detected, an audible alarm
into a 2 pole, 3 AA will sound and the unit will emit one long
wire grounded
receptacle (wall ~ beep. To correct this, turn the UPS of and
unplug at least one piece of equipment
outlet). Make from the battery power supplied outlets.
sure the wall Make sure the circuit breaker is depressed
branch outlet and then turn the UPS on.
is protected 6. To maintain optimal battery charge, leave
by a fuse or the UPS plugged into an AC outlet at all
circuit breaker times.
and does not
service equipment with large electrical 7. To store the UPS for an extended period
demands (e.g. air conditioner, refrigerator, of time, cover it and store with the battery
copier, etc.). The warranty prohibits the use fully charged. While in storage, recharge
of extension cords, outlet strips, and surge the battery every three months to ensure
strips in conjunction with the UPS unit. optimal battery life.

4. Press the power switch to turn the unit on. 8. Ensure the wall outlet and UPS are located
The Power On indicator light will illuminate near the equipment being attached for
and the unit will “beep”. proper accessibility.

CYBERPOWER GREENPOWER UPS™ TECHNOLOGY

Advanced Energy-Saving Patented Bypass Technology
CyberPower’s patented GreenPower UPS™ with Bypass Technology reduces UPS
energy costs by up to 75% compared to conventional UPS models. Even when utility
power is normal, conventional UPS models constantly pass power through a transform-
er. By contrast, under normal conditions the advanced circuitry of a GreenPower UPS™
bypasses the transformer. As a result, the power efciency is signifcantly increased GREENPOWER UPS™
while decreasing waste heat, using less energy, and reducing energy costs. When an Energy-Saving Technology

abnormal power condition occurs, the GreenPower UPS™ automatically runs power
through its transformer to regulate voltage and provide “safe” power. Since utility power is normal over 88% of
the time, the GreenPower UPS™ operates primarily in its efcient bypass mode. The GreenPower UPS™ is also
manufactured in accordance with the Restriction on Hazardous Substances (RoHS) directive making it one of
the most environmentally-friendly on the market today.

SYSTEM FUNCTION BLOCK DIAGRAM

EMI Surge
Input Filter Suppressor AVR Output

Normal Mode
Battery Mode
Charger
AC/DC
0Inverter

•••••► Battery
BASIC OPERATION
1. Power Switch (DO NOT plug a laser printer, paper shredder,
Used as the master on/of switch for copier, space heater, vacuum cleaner, sump
equipment connected to the battery power pump, or other large electrical device into
supplied outlets. the “Battery and Surge Protected Outlets.”
The power demands of these devices will
2. Power On Indicator overload and possibly damage the unit.)
This LED is illuminated when the utility 9. Full-Time Surge Protection Outlets
power is normal and the UPS outlets are
providing power, free of surges and spikes. The unit has 6 surge suppression outlets.
3. LCD module display 10. Circuit Breaker
High resolution and intelligent LCD display Located on the back of the UPS, the circuit
shows all the UPS information using icons breaker provides overload and fault protection.
and messages. For more information please 11. USB Port to PC
review the “Defnitions for Illuminated LCD The USB communication port allows
Indicators” section below. communication between the USB port
4. Down/Display Button on the computer and the UPS unit.
The button can be used to select the LCD DB9 Port
display contents including Input Voltage, This port is used for connecting between
Output Voltage, and Estimated Run Time. the UPS and equipment designed to
Short press the button to scroll down the operate with a dry contact closure.
function menu. Pressing the button for 2
seconds will keep the LCD display always 12. Wiring Fault Indicator (red)
on or turn the LCD display of while in AC/ This LED indicator will illuminate to warn
Utility power mode. For more information the user that a wiring problem exists, such
about the Down/Display Button, please as bad ground, missing ground or reversed
refer to the Function Setup Guide. wiring. If this is illuminated, disconnect all
5. Up/Mute Button electrical equipment from the outlet and
have an electrician verify the outlet is prop-
Short press the button to scroll up the erly wired. The unit will not provide surge
function menu. Holding the button for protection without being plugged into a
more than 2 seconds will silence the alarm. grounded and properly wired wall outlet.
For more information about the Up/Mute
Button, please refer to the Function Setup 13. Communication Protection Ports (RJ45)
Guide. Bi-directional communication ports provide
6. Enter/Setup Button surge protection to a 10/100/1000 Ethernet
connection.
Press the button for 2 seconds to enter the
setup menu and then select the functions 14. SNMP/HTTP Network Slot
for confguration. For more information (Except for CP1350PFCLCD)
about the Enter/Setup Button, please refer Remove the cover panel to install an
to the Function Setup Guide. optional RMCARD provides remote
7. USB charge ports monitoring and management of your
(Except for CP1350PFCLCD) UPS over a network.

The USB Power ports (Type A and Type C) 15. Widely-Spaced Outlets Designed
provide DC 5V 3.1A power output with for AC Adapters
battery backup. The UPS unit has 2 widely-spaced outlets,
8. Battery and Surge Protected Outlets so AC power adapters can be plugged into
the UPS without overlapping or blocking
The unit has 6 battery powered and surge adjacent outlets.
protected outlets to ensure temporary
uninterrupted operation of your equipment
during a power failure.
REPLACING THE BATTERY

Replacement of batteries located 4. CAUTION! Do not open or mutilate

in an OPERATOR ACCESS AREA batteries. Released material is harmful to
1. When replacing batteries, replace with the the skin and eyes. It may be toxic.
same number of the following battery: 5. CAUTION: A battery can present a risk
CyberPower / RB1270X2C for the of electrical shock and high short circuit
CP1350PFCLCD; CyberPower / RB1290X2 current. The following precautions should
for the CP1500PFCLCD. be observed when working on batteries:
2. CAUTION! Risk of Energy Hazard, 24 V, 1) Remove watches rings, or other
maximum 9 Ampere-hour battery. Before metal objects.
replacing batteries, remove conductive 2) Use tools with insulated handles.
jewelry such as chains, wrist watches, and
rings. High energy conducted through
these materials could cause severe burns. CAUTION - RISK OF EXPLOSION IF BATTERY
3. CAUTION! Do not dispose of batteries in a IS REPLACED BY AN INCORRECT TYPE.
fre. The batteries may explode DISPOSE OF USED BATTERIES ACCORDING
TO LOCAL REGULATIONS

BATTERY REPLACEMENT PROCEDURE: CP1350PFCLCD/CP1500PFCLCD

f
I

.. ~,
·,>.-· ___
~
..-;;:::::>;>-
~

1. Turn of and unplug all connected equipment.

2. Turn the UPS of and unplug it from the AC power source.
3. Turn the UPS on its side.
4. Remove the front panel retaining screws located on the bottom of the UPS.
5. Slide the front panel completely of of the unit.
6. Remove the fxed stand from the upper battery.
7. Remove the batteries from the compartment.
8. Disconnect the battery wires from the batteries.
9. Install the replacement batteries by connecting the red wire (+) and black wire (-) to the same
color connectors from both the upper and lower battery pack. Note: Only use new batteries
for replacement and both batteries should be replaced at the same time to ensure maximum
life span.
10. Put the batteries back into the compartment and reattached the fxed stand.
11. Slide back the battery compartment cover and tighten the retaining screws.
12. Recharge the UPS for 8-16 hours to fully charge the battery.

REMINDER: Batteries are considered HAZARDOUS WASTE and must be disposed of properly. Most retailers that sell lead-acid
batteries collect used batteries for recycling, as required by local regulations.
DEFINITIONS FOR ILLUMINATED LCD INDICATORS
1. ONLINE: 0 0 0
The UPS is supplying utility power to
connected equipment. 111111 : ■■■■■ 1 SJI

~-
ON BATT. BATTERYCAPACITY REPLACE
2. ENERGY-SAVING:
The UPS is in energy saving bypass mode.
~_.- o•a~ o'¥r...~
MUTE ON LINE SAVING AYR FAULT
See “CYBERPOWER GREENPOWER UPS™
TECHNOLOGY” section for more information.
3. AVR (Automatic Voltage Regulation):
SCHEDULE
~ ~ -"CURRENTLOAD
..
OVERLOAD
SETTING TIME TO TURN ON SENSmVITY mi
This icon appears whenever your UPS is ~ INPUT TIME TO SHUT DOWN
automatically correcting low or high AC line ~ OUTPUT .-, .-, .-, ~A
voltage without using battery power. This is
a normal, automatic operation of your UPS,
and no action is required on your part.
~
~
EVENT
~~r:D u. u. u
- - - Hz%
::!!F

4. ON BATTERY:
8. OVERLOAD:
During a severe sag or loss in utility power,
This icon appears and an alarm sounds
this icon appears and an alarm sounds
to indicate the battery-supplied outlets
(two short beeps followed by a pause) to
are overloaded. To clear the overload,
indicate the UPS is operating from its inter-
unplug one piece of equipment from the
nal batteries. During a prolonged sag or loss
battery-supplied outlets at a time until the
in utility power, the alarm will beep rapid-
icon turns of and the alarm stops.
ly every 1/2 second to indicate the UPS’s
batteries are nearly out of power. You should 9. CURRENT LOAD:
save fles and turn of your equipment im- This meter displays the approximate
mediately or allow the software to shut the output load level (in 20% increments)
system down. of the UPS battery outlets.
5. BATTERY CAPACITY: 10. SCHEDULE:
This meter displays the approximate Users can setup the schedule to turn on and
charge level (in 20% increments) of the shut down the computer and UPS through
UPS’s internal battery. During a severe sag PowerPanel® software. The LCD display will
or loss in utility power, the UPS switches show how much time is left before the UPS
to battery power, the ON BATTERY icon will turn back on or shut down.
appears, and the charge level decreases.
11. MUTE:
6. REPLACE battery:
This icon appears whenever the UPS is
This icon illuminates when the batteries in silent mode. However, when there is a
are not connected well or the batteries problem with the UPS, the alarm will still
were worn out. beep even in silent mode.
7. FAULT: This icon appears if there is a 12. INPUT Meter:
problem with the UPS. Press the POWER
This meter measures the AC voltage that
button to turn the UPS of.
the UPS system is receiving from the utility
E01: Charger Fault – Overcharge wall outlet. The UPS is designed, through
(Contact CyberPower Systems for support.) the use of automatic voltage regulation,
E02: Charger Fault – No Charge to continuously correct output voltage to
(Contact CyberPower Systems for support.) connected equipment to a safe 110/120
voltage output range. In the event of
E11: Battery Overvoltage
a complete power loss, severe sag, or
(Contact CyberPower Systems for support.)
over-voltage, the UPS relies on its inter-
E21: Battery Output Short Fault nal battery to supply consistent 110/120
(Turn on the UPS) output voltage. The INPUT voltage meter
E22: Battery Mode or AC/Utility Power can be used as a diagnostic tool to identify
Mode Overload Fault (Unplug at least one poor-quality input power.
piece of equipment from battery outlets
and turn the UPS on again.)
DEFINITIONS FOR ILLUMINATED LCD INDICATORS
13. OUTPUT meter: 16. SENSITIVITY setup:
This meter measure, in real time, the AC This meter is also used to setup the UPS
voltage that the UPS system is providing sensitivity when you are in the program-
to the computer, such as normal AC line ming mode. If the connected equipment
mode, AVR mode, and battery backup can tolerate more power events (example:
mode. (Note: The OUTPUT meter shows unstable power often associated with
the status of the battery backup outlets in stormy weather), select Low Sensitivity
terms of load, frequency, and voltage.) and the UPS will go to Battery Mode less
14. EVENT: often. If the connected equipment is more
sensitive to power events, select High
This meter records the number of power Sensitivity and the UPS will go to Battery
outages. Mode more often.
15. ESTIMATED RUNTIME:
This displays the run time estimate of the
UPS with current battery capacity and load.

For more information about functions setup, please refer to the Function Setup Guide.

TROUBLESHOOTING
Problem Possible Cause Solution
Turn the UPS of and unplug at
Circuit breaker button is least one piece of equipment.
Circuit breaker has been tripped
projecting from the back Wait 10 seconds, reset the circuit
due to an overload.
of the unit. breaker by depressing the button,
and then turn the UPS on.

Recharge the battery by leaving

Battery not fully charged.
the UPS plugged in.
The UPS does not perform
expected runtime. Contact CyberPower Systems
Battery is worn out. about replacement batteries at:
cyberpowersystems.com/support.

The on/of switch is designed

Turn the UPS of. Wait 10 seconds
to prevent damage from rapidly
and then turn the UPS on.
turning it of and on.

The unit is not connected to The unit must be connected to a

an AC outlet. 110/120V 60Hz outlet.
The UPS will not turn on.
Contact CyberPower Systems
The battery is worn out. about replacement batteries at:
cyberpowersystems.com/support.

Contact CyberPower Systems at:

Mechanical problem.
cyberpowersystems.com/support.

Connect the USB / serial cable

to the UPS unit and an open USB
The USB cable is not connected. / serial port on the back of the
computer. You must use the cable
PowerPanel® is inactive that came with the unit.
(all icons are gray).
Check the back of the computer
The USB cable is connected to the
for an additional USB / serial port.
wrong USB port.
Move the cable to this port.
TROUBLESHOOTING
Problem Possible Cause Solution
Shutdown your computer and turn
The unit is not providing battery the UPS of. Wait 10 seconds and
power. turn the UPS back on. This should
PowerPanel® is inactive reset the unit.
(all icons are gray).
Please use the serial cable
The serial cable is not the cable
that came with the unit for
that came with the unit.
the software.

The USB power port has Over

Current Protection design. When Turn the UPS of and unplug
The USB power ports are
the total current of connected at least one piece of device
not providing power to the
devices is over 3 .1A, the USB connected to the USB power
connected devices.
power ports will stop providing port and then turn the UPS on.
power to the connected devices.

Additional troubleshooting information can be found at “Support” at www.CyberPowerSystems.com

TECHNICAL SPECIFICATIONS

Model CP1350PFCLCDa CP1500PFCLCDa

Capacity 1350VA / 880W 1500VA / 1000W

Nominal Input Voltage 120V

Input Frequency 60 Hz ± 3 Hz

On-Battery Output Voltage 120Vac ± 5%

Max. Load for UPS Outlets

1350VA / 880W 1500VA / 1000W
(5 Outlets)

Max. Load for Full-Time

12 Amp
Surge Protection outlets

On-Battery Output Wave Form Sinewave

Operating Temperature + 32°F to 104° F / 0° C to 40° C

Operating Relative Humidity 0 to 95% non-condensing

Size (W x H x D) 3.9” x 11” x 14” (100 x 280 x 355 mm)

Net Weight 22.71lbs / 10.3 kg 24.91lbs / 11.3kg

Battery Type Sealed Maintenance Free Lead Acid Battery

Typical Battery Recharge Time 8 hours from total discharge under 100% load

Typical Battery Life 3 to 6 years, depending on number of discharge/recharge cycles

Recommended Battery Sealed Maintenance Free Lead Acid Battery

Safety Approvals UL1778, CSA C22.2 No 107.3, FCC/DoC Class B

FCC COMPLIANCE STATEMENT
This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions: (1) this device
may not cause harmful interference, and (2) this device must accept any interference received, including interference
that may cause undesired operation.
Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to
part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance
with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference
will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which
can be determined by turning the equipment of and on, the user is encouraged to try to correct the interference by one or more
of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment to an outlet on a circuit diferent from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
Warning: Changes or modifcations not expressly approved by the party responsible for compliance could void
the user’s authority to operate the equipment.

Canadian Compliance Statement

CAN ICES-3 (B)/NMB-3(B)

LIMITED WARRANTY AND CONNECTED EQUIPMENT GUARANTEE

Please visit www.CyberPowerSystems.com for a copy of the Limited Warranty and Connected
Equipment Guarantee.

Where Can I Get More Information?

The application of the United Nations Convention of Contracts for the International Sale of
Goods is expressly excluded. CyberPower is the warrantor under this Limited Warranty.
For further information please feel free to contact CyberPower at:
Cyber Power Systems (USA), Inc. 4241 12th Ave E., STE 400, Shakopee, MN 55379;
call us at (877) 297-6937; or submit a web ticket online at cyberpowersystems.com/support.

Cyber Power Systems (USA), Inc. encourages environmentally sound methods for disposal
and recycling of its UPS products. Please dispose and/or recycle your UPS and batteries in
accordance to the local regulations of your state.

WARNING: This product can expose you to chemicals including bisphenol A (BPA) and styrene, which is known to the
State of California to cause reproductive harm and cancer. For more information, go to www.P65Warnings.ca.gov.

© 2021 CyberPower Systems (USA), Inc. PowerPanel® Personal is a trademark of Cyber Power Systems(USA) Inc.
All rights reserved. All other trademarks are the property of their respective owners.