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    Ajay CV

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    Ajay singh

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    © All Rights Reserved
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    Ajay CV

    Uploaded by

    Ajay singh
    15 views1 page

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    © © All Rights Reserved

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    Ajay CV

    Uploaded by

    Ajay singh

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
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    of 1

    CONTACT AJAY KUMAR SINGH

    +91-759-924-4229

    ajayk9810@gmail.com PROFESSIONAL SUMMARY


    Gurugram, Haryana Experienced professional looking towards an opportunity where I can work
    with full devotion and responsibilities in an organization in order to attain more
    www.linkedin.com/in/ajay- knowledge and training to give satisfactory output to create company well-
    kumar-singh-6ab104180/ being.

    WORK EXPERIENCE
    EDUCATION
    Excelgens Inc. DEC 2021 - SEPT 2022
    2022 - 2024
    IT Recruiter
    GD GOENKA UNIVERSITY
    Identifying and attracting potential candidates through various
    Master of Business Administration
    channels, such as job boards, social media, referrals, and networking.
    in Finance & Marketing
    Reviewing resumes and conducting initial interviews to assess
    2016 - 2019 candidates' qualifications, skills, and fit for the role.
    DR. BR AMBEDKAR UNIVERSITY Scheduling and coordinating interviews between candidates and
    hiring managers or interview panels.
    Bachelor of Business
    Evaluating candidates' skills, experience, and cultural fit for the
    Administration in General organization.
    Building and maintaining positive relationships with candidates
    2015 - 2016
    throughout the hiring process.
    ESS ESS CONVENT SCHOOL
    Conducting reference checks to verify candidates' background and
    Class 12th (Science) work history.
    2014 - 2015
    Concentrix Jan 2020 - Oct 2021
    SIMPKINS SCHOOL
    Customer Service Officer
    Class 10th
    Providing assistance and support to customers by addressing their
    inquiries, concerns, and complaints.
    SKILLS Responding to customer inquiries via various communication
    channels, such as phone calls, emails, or live chat.
    Digital Marketing Resolving customer issues and finding solutions to their problems in a
    Talent Acquisition timely and effective manner.
    Taking and processing customer orders, ensuring accuracy and
    Sales Strategies
    efficiency.
    Problem solving Offering detailed information about products or services, explaining
    Negotiations features and benefits.
    Identifying and escalating complex or unresolved issues to higher-
    Adaptability
    level support or management.
    TOOLS Jindal Intellicoms Sept 2019 - Nov 2019
    Customer service Executive
    Canva
    Wordpress Provide assistance and support to merchants through various
    Ciepal communication channels, such as phone and email.
    Indeed Address inquiries related to payment processing, billing, account
    Linked In management, product/service features, and any other concerns
    MS Office raised by the merchants.
    PDF Tools Assist merchants with account setup, verification, and configuration,
    Monster.com and help them navigate the merchant portal or dashboard.
    Career Builder Escalate complex issues or technical problems to higher-level support
    Internal database or technical teams for further investigation and resolution.
    Ensure merchants are adhering to the company's policies and security
    standards and handle any security-related concerns appropriately.

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