Student

ID
Number
Full Name

MID-TERM TEST
TOEIC 2

1
 READING TEST
In the Reading test, you will read a variety of texts and answer several different types of reading
comprehension questions. The entire Reading test will last 75 minutes. There are three parts,
and directions are given for each part. You are encouraged to answer as many questions as
possible within the time allowed.

You must mark your answers on the separate answer sheet. Do not write your
answers in your test book.

PART 5
Directions: A word or phrase is missing in each of the sentences below. Four answer choices are
given below each sentence. Select the best answer to complete the sentence. Then mark the
letter (A), (B), (C), or (D) on your answer sheet.
92. Greg Trenti, the author newest book won the 2014 Hutchings Book Prize, will be giving
a talk on writing techniques.
(A) with
(B) whose
(C) writing
(D) was

93. The shipment of the items you ordered from our shoe store will be delayed
because of bad weather.
(A) what
(B) whom
(C) who
(D) which

94. We at Westhampton Pharmacy are grateful for the opportunity to give back to
community.
(A) ours
(B) their
(C) his
(D) our

95. Dynamix, Inc. is seeking applications from with experience in project.

(A) them
(B) those
(C) that
(D) this

96. Andrew Moore was chosen to go on the Paris business trip because he has studied French over
two years.
(A) for
(B) at
(C) from
(D) near

97. There is a flower shop the corner.

(A) around
(B) under
(C) inside
2
(D) with

3
98. They passed the park on his way home.
(A) in
(B) past
(C) below
(D) through

99. The restaurant is often busy at lunchtime, Mr Lee will call and make a reservation.
(A) until
(B) if
(C) the
n (D)
(E) so
100. In order to qualify for a license, taxi drivers need to pass a practical and a written test.
(A) not
(B) both
(C) neither
(D) either

101. the cold weather, dozens of volunteers gathered to help clean up Greenfield Park today.
(A) Thanks to
(B) Because of
(C) Despite
(D) Due to

102. Because of the budget, Scroll Media is not another book until next year.
(A) publish
(B) publisher
(C) will publish
(D) publishing

103. A new energy conversation policy Monash Industries an estimated 7% of their monthly
operating costs.
(A) are saved
(B) has saved
(C) have saved
(D) is being saved

104. The Brumby Street Shopping Center will be closed today because some windows by last
night’s storm.
(A) broke
(B) will break
(C) were broken
(D) was broken

105. The meeting scheduled for 3:00pm because the director is running late.
(A) has postponed
(B) have been postponing
(C) has been postponed
(D) have being postponed

106. The goal was the efficiency of the department.

4
(A) improve

5
 (B) to improve
(C) improving
(D) improved

107. your money in foreign countries is easy with a Plutus Super Saver account.
(A) Accessory
(B) Accessing
(C) Access
(D) Accesses

108. The factory in Rio will be shut down until the _ _ is repaired.
(A) damages
(B) damaged
(C) damage
(D) damaging

109. The news about Mr. Swan’s was a surprise to everyone in the division.
(A) retirement
(B) retires
(C) retire
(D) retired

110. Every nurse at the Murphy Health Clinic has training and at least ten
years’ work experience.
(A) extensively
(B) extending
(C) extend
(D) extensive

111. You haven’t given us any explanation.

(A) satisfy
(B) satisfied
(C) satisfactory
(D) satisfaction

112. Lack of exercise is also a risk factor for heart disease but it's small when compared with the
others.
(A) relatedly
(B) relatively
(C) related
(D) relative

113. Tourism is playing an important role in the region's economy.

(A) increase
(B) increasing
(C) increasingly
(D) increased

6
114. The new skin lotion range by PEC Cosmetics is made with ingredients.
only
(A) natural
(B) fictional
(C) additional
(D) actual

115. Employees must provide a medical certificate if they are from work for more than two days.
(A) present
(B) efficient
(C) confident
(D) absent

116. When you return your rental car, please ensure the full or a penalty may apply.
fuel tank is
(A) completely
(B) regularly
(C) accurately
(D) presently

117. She read the letter and burst into tears.

(A) promptly
(B) lately
(C) hard
(D) quick
your password with anyone.
118. After setting up your account, please remember not to

(A) prevent
(B) prohibit
(C) celebrate
(D) share

119. A new energy conservation policy has _ Monash Industries an estimated 7% of their
monthly operating costs.
(A) caused
(B) saved
(C) found
(D) approved

120. It is easier for to access Victoria Market thanks to its $20 million redevelopment.
(A) pedestrians
(B) pensions
(C) parcels
(D) portions

121. They are finding it difficult to meet the _ on their car.

(A) timetables
(B) payments
7
(C) shipments
(D) machines

8
 PART 6
Directions: Read the texts that follow. A word, phrase, or sentence is missing in parts of
each text. Four answer choices for each question are given below the text. Select the
best answer to complete the text. Then mark the letter (A), (B), (C), or (D) on your
answer sheet.

Questions 131–134 refer to the following letter.

Clara Sinclair 1271 West Alley

Tampa, FL 33607
November 21, 2016 Dear Ms. Sinclair,
Our records indicate that your Swift credit card expired recently. For your131. , please find
enclosed a replacement card. To activate the card, please visit the Swift websiteenter the activation code p
ready for use.

Also, please ensure that your contact details are always up to date.

134. . Our customer center is staffed 24 hours a day, 7 days a week. Yours sincerely,
Brenda Sykes
Customer Service Representative Monroe Credit Union

122. (A) 124. (A) to

appliance be
(B) appearance (B)
being
(C) (C) is
convenience
(D) absence (D) be

123. 125. (A) We are sorry to lose your

(A)so
business and hope you will
(B)as
reconsider.
(C)but
(B) If you experience any difficulties,
(D)an
d please contact us right away.
(C) Call today to sign up and enjoy
all the benefits of membership.
(D) Incorrect information could result in delays.

9
Questions 135–138 refer to the following e-mail.

To: All Staff

From: Elizabeth L. Coulter Date: August 19
Subject: Planned inspection

Dear Colleagues,

135. . Some inspectors are coming to check the building’s electricity systems.

The work to take several hours. We ask staff to leave by 5:30 p.m. as the building will be
completely dark and the elevators will be disabledthe inspection. Before you leave the
office, please remember to save all your files and shut down your computer.

It may be necessary work on the electricity systems later in the week. If this is the case,

I will inform you as soon as possible.

Kind regards,

Elizabeth Coulter
Building Supervisor

126. (A) Please remember that the new 128. (A) during
company policy on electricity usage (B) when
is now in effect. (C) while
(B) I am pleased to report that Swan (D) along
Real Estate is ready to re-open.
(C) This is a reminder that the power
129. (A) is completed
will be switched off at 6 p.m.
(B) completely
tonight.
(C) complete
(D) All workers in the building are
(D) to complete
asked to follow certain basic
safety rules.

127. (A) expecting

(B) expects
(C) is expected
(D) are expected

10
Questions 139–142 refer to the following article.

Johannesburg, South Africa—The CEO of Dyna-Ettling Corporation, Richard Parker, announced his at a press
he said. “But now it’s time for me to focus on my family.” The company,is now one of the world’s largest
and later to expand rapidly.

It is not yet known how investors will react to the announcement. Thanks to Mr. Parker’s guidance,
the company reported very large profits last year.
142. .

130. (A) 132. (A) it

retired (B) its
(B) retiremen (C) itself
t (D) their
(C) retire
(D) will retire
133. (A) It is expanding and plans to hire
hundreds of new workers.
131. (A) (B) Dyna-Ettling blames many of its
which
problems on poor management.
(B) whom
(C) It may take some time to find a
(C) whose
suitable replacement for him.
(D) who
(D) He is now looking forward to
spending more time with his
family.

11
Questions 143–146 refer to the following advertisement.

Grenville Voice Academy

Grenville Voice Academy has been bringing music into people’s lives for over ten years. We many peopl

144. . They can provide easy tips and expert techniques, or simply help you feel comfortable using your v

There is no long-term commitment—you can take as few or as many lessons as you want. If you are
satisfied with your first lesson, we will refund your money.

If you are interested, please fill out our New Client Form, and we can start a personalized
lesson schedule.

134. (A) had been taught 136. (A) carelessly

(B) teaches (B) extremely
(C) teaching (C) fast
(D) have taught (D) closely

135. (A) Our students love our state-of- 137. (A) preparing
the-art studio as well as our low (B) prepare
prices. (C) preparation
(B) All of our instructors are (D) prepared
experienced as both teachers and
performers.
(C) Lessons usually last an hour or
ninety minutes.
(D) But we can arrange lessons around
your schedule.

12
 PART 7
Directions: In this part you will read a selection of texts, such as magazine and
newspaper articles, e- mails, and instant messages. Each text or set of texts is followed
by several questions. Select the best answer for each question and mark the letter (A),
(B), (C), or (D) on your answer sheet.

Questions 147–148 refer to the following boarding pass.

Gold Club Member HERMES AIR

NAME OF PASSENGER FLIGHT DATE NAME OF
SEAT PASSENGER
Mr. Moore, Ken
Mr. Moore, Ken JB401 26 OCT 2016
FROM San Diego / SAN
4B TO Dallas / DFW
FROM San Diego / SAN
TO Dallas / DFW FLIGHT DATE

JB401 26 OCT 2016

GATE DEPARTURE ARRIVAL

47 07:00 11:50 GATE DEPARTURE

47 07:00
To reduce delays, please be at the gate 30 minutes
before the scheduled departure time. Please have you
ID card ready.

138. What is indicated about the 139. According to the boarding pass, when
passenger?
should the passenger arrive at the
(A) He is traveling with family gate?
members.
(B) He requires special assistance. (A) By 06:30
(B) By 07:00
(C) He bought a first-class ticket.
(C) By 07:30
(D) He has an airline club
membership. (D) By 12:20

13
 Questions 149–150 refer to the following e-mail.

To : From : Library
Date : Services <enquiries@gtlibrary.org>
Subject : Humphrey McDonald <hmcdonald@webscapes.com>
March 8
Book renewal

Dear Library Services,

I would like to renew a couple of library books I’ve borrowed. I recently discovered that they are
critical to my research, so I would like to keep them for at least another two weeks.

The details are as follows:

Number Title Author
000241 History of the Ancient Romans Cox, Terry L.
002616 Antony and Cleopatra Baldwin, Patricia

My library card number is 4425373.

I understand that it is possible to apply for an extension using the library’s website, but
unfortunately I’ve forgotten my password. I’ll make arrangements to have it reset next time I visit the lib

Thank you for your help.

Kind regards,
Humphrey McDonald

140. Why did Humphrey McDonald send 141. What will Mr. McDonald do at the library?
this e- mail? (A) Change his password
(A)To borrow some books (B) Photocopy a document
(B)To extend his borrowing period (C) Borrow more books
(C)To pay a fee for overdue books (D) Replace his library card
(D) To reset his password

14
 Questions 151–152 refer to the following article.

The Future of Business Bugle

SENECA (20 September) The Digi Forum corporation announced on Friday its purchase of the publication
publication has seen its profits drop with the rise of digital media.

Digi Forum plans to focus on beginning operations in foreign markets. “Thanks to the reputation of the
representative said.

The current editor-in-chief of the Business Bugle, Ronald Green, was not available for comment.

142. What does the article say about the 143. What does Digi Forum plan to do?
Business Bugle? (A) Acquire international newspapers
(A) It is launching a new website. (B) Create a digital publication
(B) It has been bought by another (C) Expand into other countries
company. (D) Replace the editor of the Business Bugle
(C) It increased its profits last year.
(D) It is growing rapidly.

15
 Questions 153–154 refer to the following memo.

144. What is the main purpose of the memo?

MEMORANDUM 145. What will happen next week?
(A) To inform employees about a (A) The IT team will explain
new
To: Allprogram
employees company software policy.
(B) To warn employees against (B) Each department will receive a
From: Dana White, Regional
breaking the law new software license.
(C) To explain
Manager a recent
Subject: changeand
Software in the law (C) Licensed software will be installed
(D) To tell employees
copyright law Date:how to copy
07/30/16 on all computers.
software (D) The IT team will look for illegal software.

Please keep in mind company policy concerning the illegal downloading and
copying of commercial software. These practices are illegal and can expose both
you and the company to civil lawsuits as well as criminal charges.

To make sure that you do not violate the software publisher’s copyright, do not copy
any program installed on your computer without permission from your department
head. Similarly, do not install any new program without such permission.

Our IT team members will be visiting each department next week to check the
software on all computers and ensure that the company owns licenses for each
copy of each program.

16
Questions 155–157 refer to the following letter.

Arthur Newton
2 Carlon Avenue
RUFFY VIC 3666

January 11, 2016 Dear Mr. Newton,

This letter is in relation to your membership at Bulk Health Center. Unfortunately, due to financial difficu
We are in the process of contacting every gym user with an active membership and arranging refunds. O
equivalent to two months of gym access.

Please visit the reception desk at the gym to discuss your preferred payment option. We are
deeply sorry for the inconvenience and wish to thank you for your business.

Yours sincerely,
Amina Lombardo

148. Why is Arthur Newton asked to visit the

146. What is indicated about Bulk Health
gym?
Center?
(A) To arrange a refund
(A) It is being renovated. (B) To collect his belongings
(B) It has new management. (C) To pay his bill
(C) It has a new group exercise schedule. (D) To renew his membership
(D) It is closing down.

147. What is mentioned about Arthur Newton?

(A) He is a personal trainer.
(B) He paid for a year-long membership.
(C) He uses the swimming pool.
(D) He visits the gym for free.

17
 Questions 158–160 refer to the following e-mail.

To : From : Patrick
Date : Yoon <patrickyoon@laytons.com.au>
Subject : Eliza Tassone <elizatassone@laytons.com.au>
30 November
Business Card Order

Hi, Patrick.

Rebecca started working here only two weeks ago, but I suppose it’s time to order some business cards
how many boxes of cards do you recommend I order? Last year, I requested three boxes for
myself, but that was too many. I don’t hand them out to people often.

I will place the order once you give me this information. The printer is usually very fast, so we
might get the cards by next week.

Kind regards,

Eliza

149. Who is Rebecca? 151. What does Eliza mention about her
(A) A supervisor business cards?
(B) A new employee (A) She rarely distributes them.
(C) A client (B) She did not order any last year.
(D) A consultant (C) She will order them next week.
(D) She has two boxes of them.
150. What information about Rebecca is
NOT requested in the e-mail?
(A) Her job title
(B) Her e-mail address
(C) Her contact number
(D) Her office location

18
 Questions 161–163 refer to the following online chat discussion.

Stuart Lee 12:23 Hi, Brenda. I heard you’ll be working this weekend. So, you’ll be
the only one in the office this Saturday, right?

Brenda Astor 12:25 Yes, that’s right.

Stuart Lee 12:26 I have a request, then. You know the blue recycling bin by the
back entrance? Can you please put it out in the alley when you
leave? The city truck comes to pick it up on Monday morning.

Brenda Astor 12:27 Sure. I noticed that it’s full, and people have put in glass,
cardboard, cans, plastic bags, etc. Is that OK? Or are we
supposed to separate them?

Stuart Lee 12:28 No, that’s not necessary. I checked the website for the government
recycling program, and it’s all right to put different recyclables
together. They accept glass, cardboard, plastic bottles, and
aluminum. But not plastic grocery bags— if you see those in the bin,
please take them out.

Brenda Astor 12:30 OK. What about paper?

Stuart Lee 12:31 Yes, paper goes in the bin, too. Thank you!

SEND

152. Why is Stuart Lee sending a message to 153. What does Stuart Lee ask Brenda
Brenda Astor? Astor to
do?
(A) Because she is in charge of recycling (A) Work on Saturday
(B) Because she requested to work (B) Create a company recycling
on the weekend program
(C) Because she asked him about (C) Move a recycling bin for pickup
recycling policies (D) Sort recyclable materials
(D) Because she will be at the office on 154.
the Which is NOT accepted by the
government
weekend recycling program?
(A) Plastic bottles
(B) Plastic bags
(C) Cardboard
(D) Paper

19
Questions 164–167 refer to the following advertisement.

For ten years, the Grapevine has been sharing its delicious food with the people of Flagstaff.
To thank our loyal patrons, we are currently giving a complimentary bottle of wine to diners who orde

We were given an extra reason to celebrate in October when our menu was highly praised by the
Praxis Times newspaper in a two-page article about our head chef, Hugh Forester.

We are happy to receive all bookings, including those from families with small children. Our menu
includes special kids’ options, so everyone in the family can enjoy themselves.

Be sure to call first to make a reservation, as we can get quite busy in the evenings. Our number
is 843-9312. We hope to see you!

155. What is announced in the 157. What can be inferred about Hugh Forester?
advertisement?
(A) He is both the chef and the owner.
(A) An offer of a free item
(B) He began working at the
(B) A new wine list
Grapevine in October.
(C) A discount on two dishes
(C) The Grapevine hired him to
(D) A ten-year anniversary party
create a new menu.
(D) The local newspaper wrote
156. The word “patron” in paragraph
favorably about him.
1, line 2, is closest in meaning to
(A) donor 158. What is indicated about the Grapevine?
(B) customer
(A) It serves food suitable for children.
(C) reviewer
(B) It offers a special meal plan for
(D) contributor
large families.
(C) It does not accept reservations by phone.
(D) It does not open until the evening.

20
 Questions 168–171 refer to the following memo.

Due to concerns on the part of our engineering department, we have decided to delay the launch of our
planned for our product launch must be postponed indefinitely.

Because this delay affects our business strategy for the rest of the year, an emergency board
meeting has been called to discuss how to proceed. Another memo will be passed around after the mee

159. What is the memo about? 161. What is indicated about the product
launch?
(A) An issue with a product (A) It will be led by the company
(B) An update about business strategy president.
(C) A problem with office equipment (B) It will be a big success.
(D) A recent board meeting (C) It will be moved to a new venue.
(D) It will be delayed.
160. What is the engineering 162. The word “proceed” in paragraph 2,
department concerned about? line 2, is closest in meaning to
(A) The need for a new line of computers (A) finish
(B) Cost issues with a range of laptops (B) continue
(C) Batteries that do not work correctly (C) ignore
(D) The response to their feedback (D) refuse

21
Questions 172–175 refer to the following receipt.

Build Mart 23 Front Street Hempnall Lane

NR15 9XZ

Cashier: Pat H.
Receipt: 2007824211 13:41 March 2

Qty. Price

HUTT HAND SAW

# 2642 ₤16.95

# 1231
PAINT 10L TIN / CUSTOM COLOR # 9900
Subtotal
Credit Card Surcharge (2.5%) Total

This receipt must be shown if you wish to return a damaged or defective item. Items can only be returned
For your next visit, don’t forget that Build Mart provides a 10% discount on all purchases with a
value over ₤300.00. This offer does not apply to items already on sale.

22
 163. What kind of store most likely is Build 165. According to the receipt, which
Mart?
products cannot be returned?
(A) A shoe store
(A) Products bought over two weeks ago
(B) A stationery store
(B) Products from the paint department
(C) A men’s fashion store
(C) Products listed in the sales catalog
(D) A hardware store
(D) Products that have been used

164. What is suggested about the payment? 166. How can customers get a discount?
(A) The customer used a coupon. (A) By scanning their membership card
(B) The customer paid for delivery. (B) By spending over a certain amount
(C) The customer paid by credit card. (C) By buying products in bulk
(D) The customer used a staff discount. (D) By winning a weekly competition

23
Questions 176–180 refer to the following e-mail and notice.

To : From : Luke
Date Bathurst
: <lukeb@webnets.org>
Subject : Autumn Guesthouse <guestservices@autumn.com>
27 October
Reservation Confirmation

Dear Luke,

Your reservation request at Autumn Guesthouse has been confirmed. Listed below are the details of

*Check-in Date : 15 MARCH *Confirmation Number : 201501384

*Check-out Date : 17 MARCH *Number of Nights : 2
*Room Type : Single Room
Total : $140.00

Your reservation is confirmed. Your credit card has been charged at the time of booking. As a result, an e

It is important that you tell us if your arrival time will be after 8:00 p.m. as reception closes at that time.

Kind regards,

Laura Cross Guest Services

Reception is now closed.

24
 167. What is the purpose of the e- 170. Why most likely is reception closed?
mail?
(A) There are no guests.
(A) To advertise a hotel
(B) The hotel has gone out of business.
(B) To change a reservation
(C) It is after 8 p.m.
(C) To confirm a booking
(D) It is Saturday or Sunday.
(D) To request a refund

171. According to the notice, how do guests

168. What is indicated about Luke
check out early?
Bathurst?
(A) By requesting it in advance
(A) He will soon travel to
(B) By leaving their key at reception
London for business.
(C) By calling the night manager
(B) He will stay by himself.
(D) By visiting the nearby grocery store
(C) He will pay upon arrival.
(D) He will be picked up at the
airport.

169. What is mentioned about

changing a booking?
(A) It may cost extra.
(B) It is not permitted.
(C) It can be done over the phone.
(D) It can only be performed by a
travel agent.

25
Questions 181–185 refer to the following article and ticket.

Fans of the Moochers Jazz Band will be delighted to hear that their international tour
dates have been announced. They will visit Monash to perform five shows at the
Zembla Convention Center from the 14th to the 18th of August.

Jack Cygnet, the band’s piano player and spokesman, said the group is looking
forward to the shows. “We have performed at the Zembla Center before, and we
found the fans really wonderful,” he said. “Last time we stayed after the show for an
hour signing autographs and taking photographs with fans.”

Tickets can be bought online through Ticket Guru. Tickets for the Saturday show
are expected to sell very quickly, due to a special guest performance by the band
Shady Vale.

No electronic devices are allowed.

*Refunds will only be offered in the event of cancellation. Refunds must be requested at the point of

26
 172. What is the article 175. What can be inferred from the article
about?
and the ticket?
(A) A band’s concert schedule
(A) The ticketholder is a
(B) A convention center’s opening
professional photographer.
(C) An exhibition
(B) The ticketholder will see a
(D) A comedy show
special performance.
(C) The ticketholder bought
173. What is mentioned about the
some merchandise.
Moochers Jazz Band?
(D) The ticketholder is part of a tour group.
(A) The band has a new piano player.
(B) The band has released a new 176. What is a condition for getting a refund?
album.
(A) The concert is called off.
(C) The members will hold an
(B) The weather is bad.
autograph session.
(C) The venue is too crowded.
(D) The members have been to
(D) The ticketholder cannot attend.
Monash before.

174. How can tickets be purchased?

(A) By accessing a website
(B) By going to the venue’s ticket
office
(C) By submitting a form
(D) By joining a fan club

27
Questions 186–190 refer to the following letter, e-mail, and survey excerpt.

Human Jeremy Mitchell <jmitchell@dawnarchitecture.com>

Bianca Sutherland <bsutherland@dawnarchitecture.com>
ResourcesFebruary 26
Dawn Resignation letter

Architecture
45 Ludlam
Avenue
Miramar
Wellington
6022

February 25, 2016

Dear Human Resources,

Please consider this letter as a formal notice of my resignation. I am very grateful to

have had the chance to work for Dawn Architecture for the past year. I have had the
opportunity to learn many valuable skills. However, I have made the difficult decision
to return to university as a full-time student.

I have already informed my supervisor and department members of my decision. My

contract requires me to give four weeks’ notice. That being the case, my final day of
work will be the 31st

To : From : Date :
Subject :

Hi, Jeremy.

Thank you for advising us of your intention to resign. We can confirm that the 31st of March will be your
I have attached a short survey, which all employees who entered the company on an internship are aske

Also, please return your building security pass to the security office on your last day. We at Dawn Archite
Kind regards, Bianca

28
 EMPLOYEE EXIT SURVEY
Dawn Architecture, LLC

Circle the answer(s) that best apply. Provide a brief comment below each question if desired.

Please specify your reason(s) for leaving the company. Circle all that apply.
I’m starting a new position elsewhere.

2. How fairly were you treated by your superiors at this company?

Very fairly Fairly
Somewhat unfairly
Very unfairly

186. What is the purpose of the letter? 189. What is said about the building security
(A) To thank a visitor pass?
(B) To recruit an employee (A) It can be taken home.
(C) To offer a promotion (B) It should be given to security
personnel.
(D) To quit a job (C) It should be returned in an
envelope.
(D) It will be canceled.
187. In the e-mail, the word “advising” in
paragraph 1, line 1, is closest in meaning 190. On the survey, which answer will
to Jeremy

(A) consulting college.

(B) informing
(C) responding
(D) recommending

188. What is most likely true about

Jeremy Mitchell?
(A) His contract expires in one month.
(B) He has worked at the company for
over two years.
(C) He has worked as a part-time
employee.
(D) He entered the company
before graduating from

29
most likely circle for question 1?
(A) a
(B) b
(C) c
(D) d

30
Questions 191–195 refer to the following purchase order, e-mail, and catalog page.

PURCHASE ORDER
Lariat Fine Foods, Inc.
679 NW 32nd St.
Millarville AB T0L
1K0 Tel 780 962-2877

Vendor Ship To
Leo Office
Lily Makyembe, Purchasing
Supplies 1536
Department Lariat Fine Foods, Inc.
James St.
Address above
Victoria BC V8X 3X4
Reference: Purchase order 78-
Invoice To: Jonathan Ward, Accounting
490-33
Date: May 12, 2016
Delivery Date: ASAP

Item Product No. Description Unit Price Quantity Amount

1 F-465 File folder (box of 100) $15.00 5 $75.00
2 B-899 Ballpoint pen, blue (box of $12.00 10 $120.0
12) 0
3 N-462 8 ½ X 11 copy paper $5.00 20 $100.0
(ream) 0
4 R-008 Staples, standard (box) $2.00 20 $40.00
Subtotal $335.0
0
Lawrence Pell 12/05/16
Tax $17.25
Approved by Date
Shippin $ 20.00
g
Total $372.2
5

To :
Hi, Lily.
From : Lily Makyembe <lmakyembe@lariat.com>
I was just looking over
Erica a copy
King of last month’s regular purchase order for supplies. For this month, no need to
<eking@lariat.com>
Date :
Either Lawrence or I can sign off as usual on the order once it’s ready.
Subject : June 06, 2016
Supply order
Thanks, Erica

31
32
 Leo® PAPER SHREDDERS

Quiet operation

Product Price
Description Dimensions Weight (lbs.)
No. 1 2+
S-314 Small Office 16 X 15 X 20” 30 $21 $20
9 0
S-315 Medium 12 X 18 X 26” 44 $32 $30
Office 9 0
S-316 Large Office 18 X 18 X 31” 90 $54 $50
9 0

191. How much did the purchase order total 194. Which item on the May purchase order
before tax? should
NOT appear on the June order?
(A) $17.25 (A) Item 1
(B) $20.00 (B) Item 2
(C) $335.00 (C) Item 3
(D) $372.25 (D) Item 4

192. Who most likely prepared the purchase 195. How much will the new paper shredder
cost?
order? (A) $199
(A) Lily Makyembe (B) $219
(B) Lawrence Pell (C) $329
(C) Erica King (D) $549
(D) Jonathan Ward

193. According to the e-mail, what

should Lily do next?
(A) Have Erica sign a new purchase
order
(B) Cancel a previous order
(C) Consult product information
(D) Buy a new paper shredder

33
Questions 196–200 refer to the following memo, e-mail, and instant message chain.

There is a required health and safety program for all new workers at Omni Industries’
Training Division <training@omni.com>
Raj Kapoor
Magnus factory. Since<rajkapoor@omnifactories.com>
the introduction of this course four years ago, the number of
July 25
accidents Mandatory health and
has been reduced safety course
significantly.

The program is divided into three sessions. The first two sessions are in the
classroom, while the last session is conducted on the factory floor, where an instructor
will explain the safe use of each machine.

It is each supervisor’s responsibility to make sure workers enroll in this class

within one month of starting employment. Workers who cannot meet this
requirement must contact the training department and explain why.

The enrollment form is available through the company website.

To : From : Date :
Subject :

Dear Training Division Staff,

My name is Raj Kapoor, and I am an employee at the Magnus plant. My employment number is
33321. My supervisor advised me to contact you regarding the health and safety course.

Unfortunately, I am unable to enroll in the class within the one-month period. I am traveling on a busines
as I return from the trip.

Kind regards,
Raj Kapoor

34
 Rosa Chang 2:15
Hi, Raj. I’m with the training division. I got your e-mail.

Raj Kapoor 2:16

Hi! I hope everything’s OK and I can do the training when I get back on Aug 8.

Rosa Chang 2:16

Actually, three other people have the same problem. So, we’re planning extra sessions for you guys this Thursday

Rosa Chang 2:17

The schedule’s not finalized yet, though. Please remind me to send it to you if you don’t get it by tomorrow morni

Raj Kapoor 2:18 I will. Thanks!

196. What reason is given for the

training course? 199. At 2:16, what does Rosa
(A) Other companies have Chang mean when she
similar programs. writes, “Actually, three other
(B) It is a government requirement. people have the same
(C) The workplace has become problem”?
safer. (A) Others also failed the training.
(D) New machines have been (B) Others also forgot to get
installed. permission.
(C) Others will also miss the time
197. What is indicated about the limit.
course? (D) Others will also need to cancel
(A) All supervisors must teach it. their trips.
(B) The company established it
recently. 200. When will Raj Kapoor most
(C) It is optional for new employees. likely complete the training?
(D) It is conducted at two different (A) This week
sites. (B) Next week
(C) After his trip
198. What reason does Raj Kapoor (D) Never
give for not attending the
training program?
(A) He is ineligible to attend it.
(B) He has to go on a business trip.
(C) He thinks he does not require
the training.
(D) He did not get permission
from his supervisor.