We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
You are on page 1/ 1
Unit- 2
Soft Skill for Professional Excellence
1. Motivation: A person’s motivation is a combination of his/her desire and
energy directed towards achieving a set goal. It infuses willingness for action. Influencing someone’s motivation means getting to do what you “want to be done”.
2. Interpersonal Skill: Interpersonal skills involve the ability to communicate
and build relationships with others. Often called ‘people skills’, they tend to incorporate both our innate personality traits and how we have learned to handle certain social situations. Effective interpersonal skills can help a person during the job interview process, and can have a positive impact on their career advancement. Examples: Active listening, Teamwork, Responsibility Dependability, Leadership, Motivation, Flexibility, Patience, Empathy.
3. Problem- solving Skill: Problem solving is the act of defining a problem,
determining the cause of the problem, identifying, prioritizing, and selecting alternatives for a solution; and implementing a solution. Steps involved in problem-solving: Step 1: Identify, or find the problem Step2: Explore, or define the problem Step3: Set goals Step 4: Look at alternatives Step 5: Select the best solution Step 6: Implement the solution Step 7: Evaluate the solution