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23 views24 pages

Married Stateus

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Prem Lal
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© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Email Basics -

Email Etiquette and Safety


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Email etiquette and


safety
Like any form of online communication, it's important to practice good
etiquette and safety when using email. Etiquette is a set of rules and
guidelines that people use to communicate more effectively. You should also
know how to protect yourself from certain risks, like malware and phishing.

In this lesson, we'll discuss writing more effective emails using good email
etiquette, both for personal use and in the workplace. We'll also talk about
different strategies for using email safely.

Tips for email success


Here are some basic rules you can follow to write better emails, no matter
who you're emailing. In some cases, it's OK to break these rules. Use these
rules as a starting point, then tailor each email you send based on the
situation.
Click the arrows in the slideshow below to learn more about basic email
etiquette.











Email attachment etiquette


Attachments are an easy way to share files, photos, and more, but many
people aren't aware of some of the most common attachment mistakes. Be
sure to follow these basic rules when including attachments in your emails.

Mention included attachments


Never attach a file without mentioning it in the body of your email.
Something as simple as "I've attached a few photos to this email" will help
your recipients know what to expect. On the other hand, make sure the
attachments you mention are actually included with the message—it's easy
to focus on your message and forget to include the file itself. We recommend
attaching any files before you start writing.
Consider file size and format
Avoid sending excessively large attachments or uncompressed photos,
which can take a long time for your recipients to download. You can
always ZIP or compress files to make them easier to send. Additionally,
make sure your attachments don't need to be viewed in a specific
application—use universal file types like .PDF, .RTF, and .JPG.
Only include related files
If you need to send a lot of different files to the same person, consider
sending the attachments through multiple emails. If you include
several unrelated files in the same email, it can be difficult for your
recipients to find the exact file they need.
While attachments are still an easy way to share files quickly over email,
many people have begun using cloud-based storage services like Google
Drive and Microsoft OneDrive to share large files. Rather than sharing the
file itself, you can share a link, allowing others to access the file remotely.
Check out our lessons Sharing Files in Google Drive and Sharing Files in
OneDrive to learn more.

Using email in business


Whether you're using email at work or applying for a job, the normal rules of
email etiquette still apply. However, there are a few additional considerations
to keep in mind, as business emails can affect your professional reputation.

Click the arrows in the slideshow below to learn more about using email in
the workplace.







Remember: You should never use your work email account for personal
communication. It's best to get your own personal account from a webmail
service like Gmail, Yahoo!, or Outlook.com. To learn more about using the
right tone for work email, check out our lesson, How Formal Should an
Email Be?

Email safety
Email is not totally secure, so you should avoid sending sensitive information
like credit card numbers, passwords, and your Social Security Number.

In addition, you may receive emails from scammers and cybercriminals.


The first step in dealing with email safety concerns is understanding them so
you know what to look for.
Spam
Spam is another term for junk email or unwanted email advertisements. It's
best to ignore or delete these messages. Luckily, most email services offer
some protection, including spam filtering.

Phishing
Certain emails pretend to be from a bank or trusted source in order to steal
your personal information. It's easy for someone to create an email that looks
like it's from a specific business. Be especially cautious of any emails
requesting an urgent response.

Attachments
Some email attachments can contain viruses and other malware. It's
generally safest not to open any attachment you weren't expecting. If a friend
sends you an attachment, you may want to ask if he or she meant to send it
before downloading.

Learn more about important online safety issues in our Internet


Safety tutorial.
Setting up your own email account
Now that you've finished exploring Email Basics, you may feel ready to set
up your own email account. You can get a free email account from any major
webmail provider, including Yahoo!, Outlook.com, and Gmail.
Our Gmail tutorial will provide step-by-step instructions
for sending, receiving, and managing your email.
Continue

Previous: Contacts and Calendars


Next:Time-Saving Email Tips

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