CxCT CANDIDATE HANDBOOK: APPENDIX C

(Formerly known as NEBB’s BSC CxCT credential)

CONTENTS
Purpose of the Candidate Handbook ....................................................................................................... 1
NEBB’s Certification Process Overview .................................................................................................... 2
Commissioning Certified Technician (CxCT).............................................................................................. 2
Eligibility Criteria ..................................................................................................................................... 2
Studying for the Exam ............................................................................................................................. 4
Body of Knowledge (BoK) ........................................................................................................................ 4
Description of Exam................................................................................................................................. 7
Recommended Readings ....................................................................................................................... 10
Suggested Training ................................................................................................................................ 10
About NEBB’s Professional Testing Company ......................................................................................... 11
Exam Development ............................................................................................................................... 11
Exam Administration ............................................................................................................................. 11
Test Window ......................................................................................................................................... 11
Paying for Your Exam............................................................................................................................. 11
Scheduling Your Exam ........................................................................................................................... 12
Rescheduling, Canceling, and Missed Exams .......................................................................................... 13
What to Expect at the Testing Center or Seminar .................................................................................. 13
Inclement Weather and Adverse Events ................................................................................................ 14
Rules and Security ................................................................................................................................. 14
ADA Accommodations ........................................................................................................................... 15
Receiving Scores.................................................................................................................................... 15
Determining a Passing Score.................................................................................................................. 16
Failing Scores......................................................................................................................................... 16
Use of Multiple Exam Forms .................................................................................................................. 16
Use of Pre-testing Items ........................................................................................................................ 17
Grievances ............................................................................................................................................ 17
Test Disclosure ...................................................................................................................................... 17
Retakes ................................................................................................................................................. 17
Deadline for Completion of Personal Certification ................................................................................. 18
Achieving Certification and Requirements ............................................................................................. 18
Acceptable Use...................................................................................................................................... 18
About NEBB........................................................................................................................................... 18

PURPOSE OF THE CANDIDATE HANDBOOK

The purpose of this candidate handbook is to provide candidates with guidance for NEBB’s certification,
application, and examination process.

NEBB’s CxCT Candidate Guide •  September 2022 Page 1

NEBB’S CERTIFICATION PROCESS OVERVIEW
• Request a candidacy application from certification@nebb.org.
• Submit a candidacy application to certification@nebb.org with supporting documents.
• Pay the candidacy application fee in Certelligence.
• Once candidacy is approved, a 3-year candidacy period begins. Exam(s) must be completed
within the candidacy period.
• Pay the exam invoice in Certelligence.
• Schedule the exam(s).
• Pass the exam(s).
• Submit a certification application to certification@nebb.org.
• Pay the certification application fee.
• Certified!

COMMISSIONING CERTIFIED TECHNICIAN (CXCT)

A Commissioning Certified Technician (CxCT) is a professional who can access, test and evaluate
building systems for the performance of technical commissioning.
Individuals certified as Technicians in Commissioning (Cx) work under the guidance of Cx Certified
Professionals (CPs), representing their firm on building commissioning matters. CxCt certificants have a
fundamental knowledge of building systems commissioning; perform pre-functional and functional
tests; are adept and skilled at air and water system troubleshooting; handle report preparation; are part
of the team deciding upon corrective action; adhere to the overall safety plan; maintain instruments and
calibration program; and are experienced in evaluating HVAC and control systems, understanding
testing, balancing control systems.

CxCTs meet a combination of education and/or experience requirements and demonstrate their
knowledge of building systems technical commissioning by meeting specific pre-requisite requirements,
self-directed study, passing the CxCT exam and maintaining their certification with continuing education.

ELIGIBILITY CRITERIA
Prior to submitting the application for candidacy, applicants must have met the pre-requisite/eligibility
requirements listed in one of the following categories listed below.

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 Category A Category B
☐ ☐

Associate Degree from an accredited

community college, trade school training, or High School Diploma or equivalent
equivalent military training

AND THE FOLLOWING AND (PICK ONE OF THE OPTIONS BELOW)

☐ Option 1
 Minimum two years of field experience
in applicable discipline
 Minimum one year  A completed alternative training course
field experience in applicable discipline in applicable discipline
 A completed alternative training --------------------------------------------
course in applicable discipline ☐ Option 2
 Hold NEBB TAB CT certification
 A completed alternative training course
in applicable discipline

Alternative Training Courses as it relates to Pre-Requisite / Eligibility Requirements for CTs:

• Discipline specific NEBB home study course
• NEBB Hands-On Training Course
• Discipline specific NEBB training seminar
• Trade school - Technical College, apprenticeship
• Other Industry related training seminars: must be submitted for approval

To find an alternative training course, candidates can look into the following options:
• NEBB offers in-person seminars. The seminar schedule can be found at www.nebb.org under
Upcoming Events.
• Chapters often host technician seminars that can be used for alternative training courses, but not all
chapters offer this option. Candidates can find the chapter directory on www.nebb.org. Candidates
may contact other chapters if their chapter doesn’t offer this option.
• ASHRAE offers eLearning courses (can be taken online ASHRAE offers eLearning courses (can be
taken online): NEBB-ASHRAE eLearning Commissioning Courses or NEBB-ASHRAE Ala Carte
eLearning Courses.

CxCT APPLICATION FOR CANDIDACY

Please email certification@nebb.org to obtain the CxCT certification packet and application for
candidacy, which contains specific information pertaining to the full application process. Staff review of
the application and related documents may take up to two weeks. Applicants who meet the eligibility
criteria and are accepted into the certification program are referred to as “candidates.”

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STUDYING FOR THE EXAM
The CxCT Body of Knowledge (BoK) is the guiding document from which curriculum is developed and
from which the exam is written. The BoK is divided into five distinct content domains highlighting the
main areas of knowledge for the candidate.
Each content domain is categorized into sub-domains which delve further into specific knowledge, skills
and abilities (KSAs) and is “weighted” according to its relevance to the overall certification scheme.
Levels of Knowledge are added to each Content Domain under Knowledge/Skills/Abilities to assist the
candidate to understand the level of mastery required in each sub-domain. They are:

• Mastery: Without reference material, promptly and correctly apply subject knowledge and skills
to solve typical problems or address detailed issues in the subject.
• Working Knowledge: With proper reference material, promptly and correctly apply subject
knowledge and skills to solve typical problems or address detailed issues in the subject.
• Familiarity: Comprehend industry-specific terminology and general relationships among
activities or processes pertaining to the subject, without promptly and correctly applying
knowledge, skills to solve typical problems or address detailed issues in the subject, woven with
proper reference material.

Candidates are encouraged to actively refer to the Body of Knowledge (BoK) as their guide when doing
self-study prior to sitting for the exam. The CxCT BoK is an essential reference document for
certification.
NEBB recommends using the BoK as a study outline in conjunction with the recommended source
material and references. It may be helpful to create an outline with study notes inserted into the outline
for streamlined studying.

BODY OF KNOWLEDGE (BOK)

The Body of Knowledge (BoK) is an outline of the areas covered on the exam.

Body of Knowledge
Commissioning Technician (CxCT)
(Minimally qualified level)
CxCT BoK v9 approved June 20, 2016

Sub-
domain
Domain A: Fundamental Knowledge/Skills/Abilities (25%)
Knowledge
1 Working knowledge for field TAB How to calculate duct traverse, how to posture
verification common HVAC systems for repeatability, verify
repeatability tolerances, compare reported and
measured data to determine compliance
2 Application of basic HVAC functions Knowledge of basic HVAC formulas and proper
applications from NEBB Formula Chart
3 Understand HVAC control systems Familiar with common HVAC controls for
terminal units, AHUs, pumps, EF; Ability to

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 access and manipulate (posture) systems for
testing
4 Understand the use of commissioning Familiar with common TAB/Cx instruments and
measurements instruments their use
5 Trained on jobsite safety & PPE Basic safety questions
6 Application of Professional Conduct Proper interactions with clients and peers
7 Working knowledge of Procedural Read and understands NEBB procedures and
Standards processes
Sources: Environmental Systems Technology, Cx,, RCx, & TAB Procedural Standards, NEBB
Formula Chart
Sub- Domain B: Prefunctional Tests Knowledge/Skills/Abilities (26%)
domain

1 Understands how to utilize PFT check Compare design/submittal data to actual field
sheets data and properly document observations
2 Perform installation pre-functional tests Compare installation to a detail drawing and
confirm compliance and properly document
observations
3 Perform HVAC control system point-to- Common HVAC controls for terminal units,
point tests AHUs, pumps, EF; Understanding of system
component calibrations, proper location and
proper installation method
4 Perform sensor calibration How/where to measure, using instrument of
appropriate accuracy, calculate BAS offset,
compare BAS reading to actual reading and
determine if compliant based on specified
tolerances
5 Perform lighting control point-to-point tests Understanding of system component
calibrations, proper location and proper
installation method
6 Perform plumbing system tests Understanding of system component
calibrations, proper location and proper
installation method
7 Understand how to witness Duct Air Calculate test duct area, allowable leakage as
Leakage Test (DALT) specified, specified test pressure, calculate
leakage based on orifice charts
8 Witness TAB verification testing air and Perform pitot traverse, measure with flow hood,
water under the direction of a CP compare report data to field verified data and
confirm compliance for repeatability
Sources: CxCT Handbook, 2015; NEBB Procedural Standard for Whole Building Systems Technical
Commissioning, 4th Edition, 2014
Sub- Domain C: Functional Tests Knowledge/Skills/Abilities (19%)
domain

1 Perform or observe HVAC control system Determine pass/fail of terminal unit sequence
functional tests under the direction of a CP tests from observation of screen caps or trend
data; determine pass/fail common CV/VAV
AHU sequence tests
2 Deploy and collect data loggers and set up Determine appropriate sampling rates, where
trends to place loggers, downloading logger data
3 Understand the correct order of Determine correct workflow of what needs to
commissioning and testing be accomplished before each type of test can
be completed i.e. can't do sequence testing
before TAB, etc.

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 4 Record documentation of tests Collect trend data records; perform simple
pass/fail tests
5 Understand trend reviews Interpret trends of simple terminal units, proper
documentation of observations
Sources: CxCT Handbook, 2015

Sub- Domain D: System Knowledge/Skills/Abilities (10%)

domain
Troubleshooting
1 Understands general troubleshooting Ex: determine problem, source and root
procedures / thought process causes
2 Test Airside / Troubleshooting Ex: test airside of a system, from the readings,
should be able to troubleshoot
3 Test Water / Troubleshooting Ex: Test water side of a system and from the
readings, should be able to troubleshoot
4 Test Control System troubleshooting Ex: test control system and from the readings,
be able to troubleshoot
Sources: CxCT Handbook, 2015

Sub- Domain E: Retro-commissioning Knowledge/Skills/Abilities (20%)

domain

1 Operate a DDC control system to stroke Familiar with common HVAC controls for
valves, dampers, override set-points and terminal units, AHUs, pumps, EF; Ability to
calibrate sensors access and can manipulate (posture)
2 Perform Quick Fixes Define QF and give examples to determine
what is within QF, why are QF important as
defined in CxCT manual
3 Evaluate HVAC systems and equipment Inspection of existing simple terminal units,
types CV/VAV AHU , and pump systems for common
deferred maintenance issues, poor installation
conditions, record nameplate data, why this is
important per CxT
4 Evaluate control systems and equipment Understand and execute: reverse engineer
types basic sequences of operation for terminal units
and simple CV/VAV AHU based upon BAS
graphics and the setpoints that are viewable
5 Evaluate lighting control systems and Record simple types of lighting systems such
equipment types as T8, CFL, etc., determine occupancy hours,
etc.
6 Test and record TAB readings for; duct Proper documentation of observations
traverse, static pressure profiles and as
found readings for voltage, current,
temperature, pressures, flows, etc.
7 Create assessment report from Proper documentation of observations,
measurement records organization
Sources: CxCT Handbook,, Procedural Standard for Retro-Commissioning of Existing Buildings

Copyrighted © June 2016 CxCT BoK

Every effort has been made to ensure the information provided within this Body of Knowledge is
accurate and correct at the time of printing. The information in this BoK was designed to provide helpful
information on the subjects discussed. References are provided for informational purposes only and do

NEBB’s CxCT Candidate Guide •  September 2022 Page 6

not constitute NEBB’s endorsement of any publications, websites or other sources. Users of this
document should be aware that the websites listed in this Body of Knowledge may be subject to change.

DESCRIPTION OF EXAM
The CxCT exam has 100 multiple choice questions and can take up to three hours to complete. This is an
open book exam. All questions are designed to test recall skills and your ability to apply knowledge,
interpret data, and solve problems. Exams are developed based on practice in the United States and are
offered only in English. Calculations and formulas are in the imperial standard and are not available in
metric.
You may bring in and utilize the following materials during your exam:

• Pencils, mechanical pencils, pens, and erasers.

• A non-programmable calculator with limitations to models in the list that follows.
• An 11”x17” copy of NEBB’s psychrometric chart. You can also review NEBB’s current formula chart,
at https://nebb.org/disciplines/formulas/.
• The following reference material may be brought into the exam. All publications must be clean with
no writing, highlighting, or tabbed pages. The proctor will review your materials before and after
completing the exam to ensure the copies are not marked.
o ANSI/NEBB Standard S120-2019, May 1, 2019, Third Edition -Technical Retro-
Commissioning of Existing Buildings.
• ANSI/NEBB Standard S110-2019 - Whole Building Technical Commissioning of New Construction.
o Procedural Standard for Testing, Adjusting and Balancing of Environmental Systems,
2019.
o Commissioning Technician Handbook.
o No other study material or aids are permitted.
• For exams taken at testing centers, no electronic devices are allowed, including phones, tablets,
laptops or thumb drives. For exams taken after a seminar, laptops, tablets and thumb drives are
allowed, but no internet connection will be available. No cell phones are allowed at any time during
the exam.

The proctor will provide:

• Three pieces of scratch paper and two pencils to use while in the test session. The proctor will
initial each page of the scratch paper and record the number of pages provided. The proctor will
collect and shred the pages immediately after your exam.
• IMPORTANT! This exam uses NEBB’s formula and psychrometric charts. To access the
charts during the exam, look at the bottom right of the screen for the button marked
CLICK FOR NEBB FORMULAS. A window with NEBB’s formula sheets will appear on the
screen. Due to its small size, you may have to expand the window and/or increase the
size to see it properly. Proctors may not provide printed formula charts or allow you to
bring them in to the exam.
• Candidates must bring their own 11”x14” psychrometric chart, but it will be collected
after your exam. For exams after seminars, candidates may keep their psychrometric
chart, but it must be clean and free of marks. Proctors may not print the psychrometric
chart for candidates.

NEBB’s CxCT Candidate Guide •  September 2022 Page 7

 • Exam materials may not be removed from the testing location after the exam.

A list of allowable calculators follows.

NEBB’s CxCT Candidate Guide •  September 2022 Page 8

 A non-programmable calculator with SHARP OTHER BRANDS
limitations to the following models
only: CASIO
Fx-82 AU Fx-100 EL-350MS ABACUS SX-II MATRIX

Fx-82 AU PLUS Fx-100 AU EL-506H F717SGA

Fx-82 AU PLUS II Fx-100 AU PLUS EL-509L CANON F720

Fx-82 D Fx-100D EL-509R F720i

Fx-82 ES Fx-100 S EL-509V CEBAR CD-402

Fx-82 ES PLUS FX-115 S EL-509VM SR-135

Fx-82 L Fx-115 WA EL-509W CITIZEN SR-260

Fx-82 LB Fx-122 S EL-509WS SR-270

Fx-82 MS Fx-220 EL-509X HP 8S

Fx-82 NASER Fx-220 PLUS EL-510R HEWLETT HP 9S

PACKARD
Fx-82 PLUS Fx-270 MS EL-520VA HP 10S

Fx-82 SX Fx-270 W PLUS EL-520WG HP 10S+

Fx-82 SUPER Fx-300 ES EL-531HA HP 300S

Fx-82 TL Fx-300 MS EL-531GH INSYSTEM IN-82SC

Fx-83 ES Fx-300 W EL-531LH JASTEK JasCS1

Fx-83 ES PLUS Fx-350 ES EL-531 RH KK 82-TL

Fx-83 GT PLUS Fx-350 ES PLUS EL-531V KENKO KK 87-MS

Fx-83 MS Fx-350 HB EL-531VH KK 350-TL

Fx-83 WA Fx-350 MS EL-531W KLT FG-82BL

Fx-85 ES Fx-350 TL EL-531WH OFFICE ONE 720

Fx-85 ES PLUS Fx-550 EL-531XH 3000

Fx-85 GT Fx-550 S EL-533V RADIOSHACK EC-4032

Fx-85 GT PLUS Fx-570 AD EL-533X RSB FB 350MS

Fx-85 MS Fx-570 S EL-546VA FB-350MS

Fx-85 SA Fx-580 EL-W531 SCHOLAR DS-82MS

Fx-85 W Fx-820 MS EL-W531G KD-350MS

Fx-85 WA Fx-901 EL-W531H TANDY EC-4032

NEBB’s CxCT Candidate Guide •  September 2022 Page 9

 Fx-92 Fx-911 W EL-W531HA TI 30ECO RS

Fx-95 MS Fx-911 WA EL-W531HAB TI 30SLR

Fx-96 SG PLUS Fx-911 Z EL-W531XH TI 30XA

Fx-991 WA EL-W532XH TEXAS TI-30XB MultiView

Fx-992 S INSTRUMENTS TI 30X IIB

HL4 TI 30X IIS

X INNUO FN-350TL TI-34 MultiView

TI-36X Solar

TI-40 College II

Albert2 (TX-840)

TEXET Albert3 (TX-890)

Albert5 (TX-895)

Fx1000

UBT FA-83W

RECOMMENDED READINGS
Candidates are encouraged to prepare for the CxCT exam by acquiring and studying and following
source material. To obtain these documents, please visit www.nebb.org or order publications through
your Certelligence account.

• ANSI/NEBB Standard S120-2019, May 1, 2019, Third Edition -Technical Retro-Commissioning of

Existing Buildings.
• ANSI/NEBB Standard S110-2019 - Whole Building Technical Commissioning of New Construction.
• Procedural Standard for Testing, Adjusting and Balancing of Environmental Systems, 2019.
• Commissioning Technician Handbook.
• NEBB Official Formula Chart, available for download at https://nebb.org/disciplines/formulas/
A laminated formula chart can be ordered through a candidate’s Certelligence account.

SUGGESTED TRAINING
Those pursuing this specific certification may attend a specialized seminar on this discipline. The
Commissioning (Cx) seminar is intended to augment the candidate’s ongoing study of the discipline
which will help them comprehend and assess the knowledge, skills and abilities necessary for this
certification. The seminar cannot and should not serve as the sole comprehensive training or study
method for the CxCT exam.
Candidates may also seek additional training through the NEBB-ASHRAE Ala Carte Online eLearning
modules which focus on testing, adjusting and balancing topics that can augment the Candidate’s

NEBB’s CxCT Candidate Guide •  September 2022 Page 10

ongoing self-study of the discipline which will help them comprehend and assess the knowledge, skills
and abilities necessary for this certification. For complete details visit
https://www.nebb.org/certified/continuing_education_credits_cecs/

ABOUT NEBB’S PROFESSIONAL TESTING COMPANY

Prometric is an internationally recognized test administration company that provides global exam
delivery services to professional credentialing organizations like NEBB. Test centers focus on quality,
service and security. Examinations are administered by Prometric through Schroeder Measurement
Technologies (SMT) and their testing division called ISO-Quality Testing, Inc. (IQT). These companies
provide secure, user-friendly, high-quality, exam administration around the world.

EXAM DEVELOPMENT
The development of a valid exam begins with a clear and concise definition of the tasks, knowledge, and
skills needed for competent job performance known as a Job Analysis. Using interviews, surveys,
observation, and group discussions, NEBB works with subject matter experts (SMEs) in the field to
delineate critical job components. These job components then become the basis for questions on NEBB
exams.
Exam questions are written by certified individuals or those otherwise deemed as SMEs in the field.
SMEs are trained in item writing best practices. Through the exam development process, they are
assisted by NEBB’s exam development coordinator and psychometrician.

EXAM ADMINISTRATION
Exams are administered either by computer-based testing at a Prometric testing center, or by paper-
and-pencil following a NEBB-sponsored seminar. Candidates will be invoiced for their exam through
their Certelligence account. Payment for the exam must be received by NEBB before a candidate can
schedule an exam.

TEST WINDOW
When a candidate is initially approved for NEBB candidacy, a three-year candidacy period begins. All
exam requirements must be completed within the three-year candidacy period. Previously taken exams
completed outside the current candidacy period cannot be applied to the new period. For candidates
taking exams through a testing center, the admissions letter will detail the eligible testing period and
when the candidacy period ends. For questions about a candidate’s test window, email
certification@nebb.org.

PAYING FOR YOUR EXAM

When a candidate is approved to take an exam, the candidate must email certification@nebb.org to be
invoiced for their exam. NEBB will invoice you for the exam through your Certelligence account. The exam
fee must be received in order for the candidate to be preregistered and able to schedule their exam.
Candidates are charged a testing fee for each attempt.

NEBB’s CxCT Candidate Guide •  September 2022 Page 11

SCHEDULING YOUR EXAM
For exams given at testing centers:

• Once payment for the exam is received, the candidate will be pre-registered for the exam and
able to schedule. Exams are offered on-demand based on the availability of each testing center.
A list of all Prometric/IQT testing center locations can be found at this link:
http://www.isoqualitytesting.com/locations.aspx?cnid=73, or by calling IQT toll free at +866-
773-1114. International dialers can call 727-733-1110. Specific locations, dates and times for
available appointments will be available during the scheduling process.
• Complete instructions for scheduling are listed below. For technical assistance, please contact
IQT toll-free at +1-866-773-1114. International dialers can call 727-733-1110.
o Visit www.iqttesting.com.
o Select EXAM REGISTRATION.
o Log in using the username and password provided in the pre-registration email. Click the
“forgot password” link to receive your password via email.
o Select NEBB from the organization dropdown menu and the exam you’ve been
approved for. Click the NEXT button.
o Check that your contact information has been entered correctly and make changes as
needed. Any fields with a key symbol must be completed before you can proceed. Click
NEXT.
o Select a testing center, date and time, then click NEXT. Special notes:
 The system is set up to show the five closest test centers to the zip code you
have on file, but you can change the country, zip code, state, or city, as well as
the date. Make your selection and click GO to change the search parameters.
 If no exam times are available, select a later start date or try a different testing
center.
o You will be asked to confirm your selected appointment, and will see the date, time and
location you’ve chosen. Special notes:
 Review the IQT exam agreement terms and check the box.
 Note the statement that says, “This examination may not be rescheduled or
cancelled after….” Any changes to your appointment must be made before the
date given.
 If the appointment is correct, click SUBMIT.
 If the appointment is incorrect, click EDIT next to the Exam Time and make any
changes.
o You will receive an email confirming your appointment. This email MUST be brought to
the testing center because it includes the codes for the proctor to launch the exam. If
you do not have this email with you, you will be turned away from the exam, will be
considered a “no-show,” and will forfeit your testing fee.

For exams given after seminars or NEBB’s annual meeting:

• Candidates interested in taking an exam following a NEBB-sponsored seminar or NEBB’s annual

meeting should email certification@nebb.org to reserve an exam spot at least two weeks prior
to the exam day. Please note that candidates must have an approved candidacy application on
file and must have paid for the exam before approval can be issued.

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RESCHEDULING, CANCELING, AND MISSED EXAMS
For exams given at testing centers:

• Candidates will be required to pay a small rescheduling or cancelation fee directly to IQT before
they are able to reschedule or cancel an exam. Acceptable forms of payment are Visa, Master
Card, or American Express.
• Exams must be cancelled or rescheduled 5 days or more PRIOR to the scheduled examination
date. The deadline is given when scheduling and is also listed within the candidate admission
letter. Candidates are unable to reschedule to cancel an exam less than 5 days PRIOR to their
scheduled exam. Exceptions are made only for the following reasons: jury duty, death in the
immediate family within 14 calendar days prior to the exam date, illness or medical
complication within 14 calendar days prior to the exam date OR the scheduled exam date, and
military deployment. If one of these situations prevents a candidate from testing, they must
contact NEBB at certification@nebb.org and provide sufficient documentation of the event that
has occurred. Documentation must be submitted within 14 calendar days of the missed exam.
There will be no additional fee incurred under these circumstances.
• If candidates fail to show up for an exam, do not have the proper identification or their
candidate admissions letter, they will not be permitted to sit for their exam. They will be
considered a “no show,” exam fees will be forfeited, and they will be required to re-register and
pay all fees to NEBB prior to scheduling another exam.
• Complete instructions for rescheduling or canceling are listed below. For technical assistance,
please contact IQT toll-free at +1-866-773-1114. International dialers can call 727-733-1110.
o Visit www.iqttesting.com.
o Select “EXAM REGISTRATION.”
o Log in using the username and password provided in the pre-registration email. Click the
“forgot password” link to receive your password via email.
o Select “NEBB” from the organization dropdown menu and click the “NEXT” button.
o To reschedule an exam, click “EDIT.” This will cancel the current exam date and prompt
the candidate to immediately select a new date.
o To cancel an exam, click “CANCEL.” Once the exam is canceled, the candidate can log on
to www.iqttesting.com at a later date to select a new exam date. Note that the
designated timeframe to take the exam will remain the same.
o An email confirmation is automatically sent when candidates cancel or reschedule an
exam.

For exams given after seminars or NEBB’s annual meeting:

• Contact certification@nebb.org at least one week prior to exam day to cancel or reschedule the
exam.

WHAT TO EXPECT AT THE TESTING CENTER OR SEMINAR

For exams given at testing centers:

• For information on what to expect at a Prometric/IQT testing center, view the video at
https://www.youtube.com/watch?v=j0UEaKn3W70.
• Important! When you appear to take your exam, you must bring your ID and the scheduling
email that you receive after you complete the scheduling process. If you appear at the testing

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 center and your information does not match, you will be turned away from the testing center
and forfeit your testing fee.
• On the day of testing, candidates MUST bring a valid, government-issued photo ID and their
candidate admission letter. The admission letter includes the codes to launch the examination,
so it is essential that this document be brought to the testing center. If a candidate appears to
test without the admission letter or ID, the candidate will be turned away from the exam, will be
considered a “no show,” and will forfeit their testing fee. Candidates are strongly encouraged to
read the candidate admissions letter in its entirety to be aware of all testing policies and
procedures.

For exams given after a seminar or at NEBB’s annual meeting ONLY:

• On the day of testing, candidates should arrive at least 15 minutes before the exam begins, and
must bring a valid, government-issued photo ID. Late arrivals may be turned away without
taking the exam.
• Refer to the section Description of Exam for specific information on materials that can be
brought into the exam.
• Exams are proctored and given in paper-and-pencil format.
• For open book exams—which is all exams EXCEPT the TAB CP and TAB CT exams—candidates
are allowed to bring laptops and tablets with reference materials pre-loaded. No internet access
will be provided. Cell phones are not allowed during the exam.

INCLEMENT WEATHER AND ADVERSE EVENTS

For exams given at testing centers:

• Prometric/IQT takes a proactive approach when monitoring inclement weather as well as other
adverse events, such as COVID-19 closures for safety. For instance, they watch the progress of
storms and keep in constant contact with their testing centers. If a testing center closes, they
will make their best effort to inform candidates. However, it is recommended that candidates
contact IQT directly at +1-866-866-1114 to confirm their testing center is still open on the day of
their exam. International dialers can call 727-733-1110.
• Safety first! If a candidate is unable to make a testing appointment due to inclement weather
but the testing center does not close, they must contact IQT at 1+866-773-1114. International
dialers can call 727-733-1110. IQT will confirm that there has been bad weather in the area and
reschedule the exam.

For exams given after seminars or NEBB’s annual meeting:

• Safety first! If a candidate is unable to make a testing appointment due to inclement weather,
email certification@nebb.org for instructions.

RULES AND SECURITY

Failure to follow candidate instructions or conduct that results in violation of security or disruption of
the administration of an exam may result in dismissal from the exam, voided exam scores, and forfeiture
of exam fees. Examples of misconduct include, but are not limited to:

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 • Writing on anything other than the authorized scratch paper provided.
• Looking at another candidate’s exam.
• Discussing exam content before, during, or after administration orally, electronically, or in
writing with any person or entity.
• Copying or removing exam information from the testing area.
• Use of cellphones or other electronic devices. Note: There may be exceptions to this rule during
testing following a seminar or at NEBB’s annual meeting. Check the section in this document
called Description of Exam on what is allowed.
• Candidates may not attend the exam only to review or audit test materials.
• No unauthorized persons will be admitted into the testing area.

All exam content is strictly confidential. Candidates may only communicate about the exam using
appropriate forms provided within the exam delivery system. Candidates will be able to comment on
individual questions and may be asked for feedback following the exam through a brief survey.
Only authorized materials (listed on the admissions letter or in the exam instructions) may be taken into
the exam room.
No questions concerning the content of the exam may be asked during the exam period. The candidate
should listen carefully to the directions given by the proctor and read the exam directions carefully.

ADA ACCOMMODATIONS
Individuals with disabilities and/or religious obligations that require modifications in test administration
may request specific procedure changes, in writing, to NEBB at least 30 days PRIOR to an exam. With
the written request, the candidate must provide official documentation of the accommodation
requested. Submitted documentation must follow ADA guidelines in that psychological or psychiatric
evaluations must have been conducted within the last three years. All medical/physical conditions
require documentation of the treating physician’s exam conducted within the previous three months.
Candidates may contact NEBB at certification@nebb.org for the accommodations form to submit to
their doctor.
Candidates will receive further information on scheduling an exam with accommodations once their
request has been reviewed and approved. Candidates should NOT schedule their own exams without
the assistance of IQT’s accommodations team or the exam will be provided without the approved
accommodations. Please note that it is against U.S. law to charge a candidate for provided ADA
accommodations.

Candidates with accommodations will be held to NEBB’s canceling, rescheduling, and missed exam
policies. If a candidate with accommodations is deemed a “no-show,” they may be responsible for
reimbursing NEBB for any fees incurred for the coordination of their accommodations in addition to
forfeiting their exam fee. Candidates will be required to pay these fees to NEBB prior to scheduling
another exam.

RECEIVING SCORES
Following the exam, candidates are provided with official score letters that report whether the
candidate passed or failed. For candidates who fail exams, the percentages of items answered correctly

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in each content domain is provided (when available). For candidates who pass exams, NEBB considers a
pass a pass and does not disclose the details of the exam.

At a testing center:

• After completing an exam, the proctor will provide the candidate with preliminary scores. IQT’s
exam system checks the scores overnight, and final results will usually be emailed to the
candidate during the next working day. Contact NEBB at certification@nebb.org if final results
are not received.

At a seminar or NEBB’s annual meeting:

• Exams are provided by paper-and-pencil testing. Following the testing session, the proctor will
collect the exam materials and forward them to NEBB for scoring. Results will be emailed within
two weeks of the exam.

DETERMINING A PASSING SCORE

A candidate’s exam score is based on the total number of questions answered correctly. Candidates
should answer each question, as no points are deducted for incorrect answers.
The passing scores for NEBB exams are established through a process called standard setting. During
standard setting, a panel of subject matter experts working in the field determines the level of
knowledge a candidate must demonstrate in order to pass the exam. All candidates that meet or exceed
the cut score for their version of the exam will earn a passing mark.

FAILING SCORES
Candidates who do not pass their exam are usually provided with percentages of correctly answered
items in each content domain to better focus future studying efforts. For security reasons, candidates
will not be provided with the total number of questions answered correctly or given a copy of the exam
to review.
Candidates who fail exams must wait 90 days before they can retake the exam. When a candidate fails
an exam, NEBB will invoice the candidate for the exam re-take through their Certelligence account. The
exam invoice must be paid before the candidate will be approved to test again.
Candidates may take an exam a total of 10 times during their three-year candidacy period.

USE OF MULTIPLE EXAM FORMS

For every NEBB exam, there are multiple forms of the same exam. Each form will use different questions
but test the same content. Exam forms are updated and replaced on a continuous basis to ensure the
security and integrity of the program.
The use of multiple forms for the same exam will not make it easier or more difficult for candidates to
pass one form of the exam. NEBB’s testing company uses statistical data on each question to evaluate
the difficulty of each exam form. The exams are constructed in order to minimize variations in difficulty
from one form to another. The passing scores for each exam form are adjusted accordingly to account
for any differences in form difficulty.

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USE OF PRE-TESTING ITEMS
On some NEBB exams, there are unweighted questions called pre-test items. Pre-test items do not
influence final scores or a pass/fail status. They are not identified on exams and appear randomly. NEBB
uses pre-test items to pilot newly written items to ensure quality prior to their use as a weighted item.
Pre-testing ensures the quality of future exams and provides verification that items are relevant to
competency and measure proficiency.

GRIEVANCES
All exam scores are final. Exam scores cannot be appealed or overturned.
Candidates who believe an unusual event or condition related to the administration of their exam
caused a significant adverse effect on their performance during their exam may submit a grievance
regarding the administration to NEBB for investigation. Note: The grievance process is ONLY for issues
that are a result of problems caused by the testing company, testing center, or proctor. If a candidate is
ill on the day of the exam, they should not appear to test. See the section on Canceling, Rescheduling or
Missed Exams for information on rescheduling without penalty.

Grievances must be submitted to NEBB within 14 calendar days of the exam. Grievance statements
must be submitted in writing by email to certification@nebb.org. Information to include in the grievance
statement should include but is not limited to:

• Title of exam
• Exam date
• Name and location of testing center
• Name of proctor on duty (if known)
• Detailed explanation of the situation
• Impact the situation had on exam performance

NEBB will then investigate the specifics of the testing situation in conjunction with the testing company.
When warranted, candidates will be offered a free retake. A grievance will not challenge the design or
content of an exam nor overturn a failing score.

TEST DISCLOSURE
Candidates should be aware that NEBB security and item banking procedures do not permit candidates
access to exam questions, answer keys, or other secure materials related to the exam. Candidates that
have questions or comments about a specific item should click the Comment on this Question button
during a computerized exam, or comment on the provided sheet when testing after a seminar or at
NEBB’s annual meeting. Candidate comments will be reviewed by NEBB, but candidates will not be
contacted regarding their comments.

RETAKES
Candidates interested in retaking an exam must wait a minimum of 90 days after their exam. To
schedule a retake and clarify the mandatory waiting period, candidates may contact NEBB at
certification@nebb.org. The mandatory waiting period cannot be waived under any circumstances.

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Candidates are allowed a maximum of 10 exam attempts during their three-year candidacy period.
Candidates who fall into this category should contact NEBB at certification@nebb.org for more
information.

DEADLINE FOR COMPLETION OF PERSONAL CERTIFICATION

Candidates have three years from their initial application acceptance date to pass the certification’s
exam components. After the three years expire, candidates must wait one year from the last candidacy
period before re-applying for personal certification. Any exam(s) completed during a previous candidacy
period cannot be transferred to the new candidacy period.
After passing the exam(s), to complete the certification process, candidates must submit NEBB’s
application for certification and pay all related fees. A candidate is only officially certified upon receiving
their official certification certificate and number.

ACHIEVING CERTIFICATION AND REQUIREMENTS

Candidates will receive specific written notification upon successfully completing all the certification
prerequisite requirements, including passing the required exams. Upon passing the exam, the candidate
must complete the final stage of achieving the certification, which is to complete NEBB’s application for
certification and pay all related fees. Processing of final certification may take two weeks from receipt of
form and payment. Candidates may not use the credential until they have received their official
certificate and certification number.
After receiving notification of achieving certification, the credential granted may be used only if the
individual’s certification remains valid and in good standing. Certificants must comply with all
recertification requirements to maintain use of the credential. The use and/or display of the certification
acronyms or designation names, except as permitted by the policy, is prohibited. Individuals who fail to
maintain certification/recertify or whose certification is suspended or revoked must immediately
discontinue use of the certification mark(s) and are prohibited from stating or implying that they hold
the certification.

ACCEPTABLE USE
Certificants who have earned the CxCT certification may identify themselves as: NEBB Commissioning
Certified Technician, or “CxCT.” The name and acronym listed above may only be used in connection
with a certified individual and not with a firm, facility, department, or other group.

ABOUT NEBB
Established in 1971, NEBB is the premier international certification association for firms that deliver
high-performance building systems. With over 3,000 certified professionals and technicians, NEBB
Certified Firms provide:

• Testing, Adjusting, and Balancing of Environmental Systems

• Commissioning of New Building Construction
• Technical Retro-Commissioning for Existing Buildings
• Measurement of Sound Measurement and Vibration
• Building Enclosure Testing

NEBB’s CxCT Candidate Guide •  September 2022 Page 18

 • Fume Hood Performance Testing
• Certified Testing of Cleanrooms

Quality and integrity are the foundation of NEBB’s work. NEBB’s credentials use the latest research on
evidence-based practice, and they are updated regularly to stay relevant to changes in the field. Exams
are subjected to an extensive process of peer review, written by subject matter experts, and supported
by current references.

NEBB’s CxCT Candidate Guide •  September 2022 Page 19