Chapter 6 Records Management
Chapter 6 Records Management
RECORDS MANAGEMENT
✓Explain the importance and functions
of records management;
✓Identify the elements, functions, and
CHAPTER objectives of filing:
✓ Explain the advantages and
OBJECTIVES essentials of a good filing system;
✓ Enumerate different bases of
After this module, the learner classification of files;
will able to :
✓ Outline the filing procedure;
✓ Distinguish between horizontal and
vertical filing;
✓ Outline the advantages and
disadvantages of centralization
and decentralization of filing;
✓ Describe the features of different
filing equipment along with
their uses and importance.
The volume of paper work handled in a modern
office today is enormous. Hence record management
has also become highly important. The record is a
written matter which is prescribed for future
reference and management is related to the way or
the technique which are used to manage the different
types of records. Therefore, record management is the
management and control of records. Letters, invoices,
cheques, vouchers, price lists, personnel records, tax
records, costing records are the examples of records.
According to Littlefield, "record management broadly defined, includes forms,
reproduction of written materials, filing records, retention, microfilms and
related services."
According to JC. Denyer, "modern record management involves much more than
the methods of the filing or the system of classification, important though these
are indexing central filing, records retention, follow-up and micro photography,
all these receive attention in the present day of
IMPORTANCE OF RECORDS
MANAGEMENT
Records are classified as vital, important, useful, or nonessential. Vital ecords are
irreplaceable such as accounting insurance policies, legal documents, etc.
Important records can be replaced or duplicated if lost or destroyed. Useful
records can be easily replaced and nonessential records are not necessary for the
restoration of the company and have no predictable value. Record management is
important for all types of office. Records are the memory of an organization. Too
much information resides only in the memory of personnel. Good records
management protects the legal and financial interest of the government and
public and protects the individual rights. Some of the importance of the record
management are as follow:
Record management helps to make progress report of
Helpful to make
an organization. It helps to record by writing and
progress report
preserving various papers, letters, and documents,
memorandum of different types of records.
Records can be collected from two sources ie. internal and external sources. The
records can be classified into the following types:
5. Principles of cost: The accounting principle that goods and service purchased
should be recorded at their historical costs and not at their
current market value. So, only needy records are kept for future reference.
Importance of Record
Rentention
VARIOUS UTILIZATION
STAGES IN
RECORDS
MANAGEMENT STORAGE
RETRIEVAL
DISPOSAL
This involves writing
CREATION OF RECORDS data in suitable forms.
The data is prepared
periodically at regular
intervals for a
specified period.
Making records is an
important function of
records management
The created desired
UTILIZATION OF RECORDS records may be
retrieved and
delivered to the
specified person on
request for efficient
disposal of business
functions.
Records retention is the process
STORAGE OF RECORDS of creating preserving,
transferring the inactive records
for storage and destructing the
dead records to minimize cost
and maximize the benefit of the
organization. Records are
properly classified and put into
separate file covers or folders.
The recorders should be stored
at an easily accessible place.
It involves readily
RETRIEVAL OF RECORDS locating the desired
records. If any
documents or records
are drawn from the
files or cabinet, there
should be a visible
signal available to
everybody.
The process of destroying the dead
DISPOSAL OF RECORDS records. It involves collection,
preservation, classification and
protection of records for future
reference.
The records and documents no longer
required are destroyed after getting
approval from top management.
Obsolete and unnecessary records are
destroyed to avoid needless storage
costs and avoid storage space also.
CONCEPT OF
FILING
Filing is a process of arranging and
preserving original records or their
copies in such a way that whenever
needed, they could be located
immediately. It is the most important
function of record management. It is the
keystone of an organization. It preserves
the letters and documents for future so
that it can be used whenever required.
IMPORTANCE OF
FILING
1. Preservation of records: An office receives and dispatches
various documents, letter, report, voucher and other written
documents.
3. Decide Storage Space and Acquire: The need of storage space is decided by
the office manager. Keeping in view of volume of documents to be filed,
adequate funds may be allocated to acquire needed storage space.
4. Filling Department Layout: The layout of the filing is prepared in such a way
that the documents are accessible in an easily manner. The storage
arrangement should be decided on the basis of the frequency use of the
documents.
5. Deciding Filing Equipment: Various types of filing equipment can be
procured to preserve different kinds of documents. The nature and importance
of documents are taken into account to select filing equipment. Fireproof filing
equipment should be purchased to preserve valuable documents and
confidential records. The routine types of records are preserved in an open
shelf.
6. Determining System of Classification: A suitable system should be selected
for the classification of records.
7. Protection of Records: Proper arrangements should be made
in order to protect the records form loss or damage.
3. The location of numbered files is very easy. 2. This system is costly. The reason is that there
is a need of separate index for them.
4. The file number can be used as a reference in
future correspondence. 3. There may be mental transposition of figure.
For example, one can read 450 instead of 415
5. The expansion of files is very easy since the wich results in error.
system is flexible.
03 Saves time and effort: Indexing helps to 04 Develop efficiency: Indexing facilitates the
systematic arrangement of files and
Task Name
locate the position of the specific document in
files at a short period of time. It helps to make
document. It saves the time required to search
the information and space required to protect
a quick decision by providing necessary
valuable document and information. It brings
information stored in files. Therefore, indexing
smoothness in an office performance. The
is very important to save time and effort of
overall effect of this is an improvement of
employees.
employees efficiency.
IMPORTANCE OF INDEXING
05 06
Cross reference: The cross reference means Reduce Expenses: The systematic arrangement
the preservation of files at the appropriate and preservation of file reduce the overhead
location by more than one name or number. expenses of the office. The systematic
It helps to quick location of files even if arrangement reduces space requirement to
different files have the same name. The store the document. In other hand, it reduces
Task Name
cross reference helps to bring smoothness
in office performance.
time to search the document and saves time to
employees and cost of the office.
02 Flexible
04 Economical
Advantages
1. Simple and easy to understand
2. Cheap and suitable for small offices
3. Safe and reliable as it uses a bound book
4. Useful when the number of files is limited
Disadvantages
1. Inconvenient
2. Limited use only
3. Not useful when the number of names increases in the office
4. Two or more person cannot use at once
TYPES OF INDEXING
Loose-Leaf Indexing: It is an improved form of book indexing. In this type indexing instead
of using a hard bound register book, a loose sheet of paper is used in which alphabets A-Z
are marked. In this type of indexing, loose sheets can be fastened by using metal ring
Advantages
1. Flexible and easy
2 Suitable for both small and large organization
3. Cheap
Disadvantages
1. More chances of misplacement
2. Can be damaged easily
3. There is more possibility of fraud
TYPES OF INDEXING
Card Indexing: Card Indexing is an important method of indexing. It is an improved version
of the loose-leaf method in which cards of a standard size instead of loose leaves are
used. The cards are made of thick cardboard or paper and the standard size of such cards
is 3inch. These are kept in the drawer of a steel or wooden cabinet. These cards are placed
in vertical position.
Advantages
1. simple and easy to understand
2. less expensive
3. Cross reference is possible
Disadvantages
1. Need large investment
2. More time is required to search the files
3. not suitable for small business firm
TYPES OF INDEXING
Visible Card Indexing: Visible card indexing is an
improved form of card indexing. The numbers can be
easily seen. This indexing makes possible to read one line
on the head of each without turning the card.
Disadvantages
1. Expensive
2. Difficult to operate
3. Not suitable for office having a small volume of correspondence to handle
B. Rotary Card Indexing: Rotary card indexing is also called wheel or circular indexing. This is an advanced form of
visible indexing. In this method, paper cards of uniform size are fixed around metal rod fitted in a rotatory machine. The
cards are arranged in alphabetical order in the rotary machine.In this system, as many as 10000 cards are mounted
round.
Advantages
1. It is flexible
2. suitable for large office
Disadvantages
1. Expensive
2. Difficult to operate
3. Not suitable for small offices Therefore, the selection of specific indexing
also depends on nature and size of business. The selected indexing must be suitable for business.
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