FULL Mercy-Corps Future-Marketplace-Playbook 2021
FULL Mercy-Corps Future-Marketplace-Playbook 2021
FULL Mercy-Corps Future-Marketplace-Playbook 2021
FOOD SYSTEMS
SUMMIT
23 SEPTEMBER 2021
Introduction
Our Digital Marketplace Playbook presents a framework for leveraging digital
and data innovation with supporting cases from emerging markets
Provide high potential for economic growth and Highlight the digital and data solutions driving
value creation innovation across the food system
The following presentation will explore transparent, inclusive, sustainable scale models that enable all actors, from
small scale producers to consumers, to build more efficient, climate-smart markets for healthy and nutritious food
3
Our current food systems are not sustainable
Source: FAO, Sustainable food systems – Concept & framework, 2018 (Adapted) 5
Food systems face a wide range of challenges and complex interactions that
impact food security and nutrition
RECYCLING OF FOOD WASTE & FOOD PREPARATION MATERIALS
PURCHASING & STORING PREPARING & CONSUMING Poor crop planning Lack of access to new
Lack of investment in
Post-Harvest loss
emerging markets
6
Digital solutions are becoming critical enablers of the sustainable food system
but major gaps remain
RECYCLING OF FOOD WASTE & FOOD PREPARATION MATERIALS
Digital Financial
Intelligent Crop Planning
Services
PURCHASING & STORING PREPARING & CONSUMING
Digital input
Gamification of sustainability Climate smart digital advisory services marketplaces
Consumption planning apps
purchasing
Smart Logistics
Demand AI-generated
(Domestic & Export
prediction dynamic pricing
markets)
• Data is collected on platforms that can aggregates multiple agricultural datasets. This
also includes digital registries can establish legal rights and basis for collateral, driving
investment, food security and inclusivity
Agricultural • Insights from datasets such as soil health records, crop yields, weather, and remote
Da
ta Data sensing can inform better farming practices in the agricultural sector
• These data sets and registries can enable emerging technology innovations and
sta
nd
policy decision making, and create proof of ownership to access credit and facilitate
ar
• Data is collected on the carbon, energy and waste footprint of agricultural production
Sustainability and across the supply chain. Rich data sets can help producers measure, manage and
Data reduce their environmental impact and can be communicated to consumers to
incentivise sustainable purchasing
• Data is collected from different dimensions, including domestic food waste and, the
Consumer more commonly used, supply chain and transactions
preferences • Insights generated through AI algorithms can help uncover hidden behaviour
patterns which can redefine consumer preference and better predict demand.
data Consumers can also be incentivized to modify their behaviours in exchange for cost
savings, rewards, or improved purchasing experiences
Waste • Food consumption data can be used to design solutions (e.g., size of food portions
Data standards are critical for all types of data collected to supplied for takeout) to tackle food waste and save costs for both sides.
Management
ensure transparency and efficiency in data sharing across the • AI algorithms leverage data on expiry dates to provide dynamic pricing on perishable
Data products can reduce waste whilst boosting revenues.
food system.
8
Globally, government and businesses are innovating to incorporate data and
digital in their food systems
Agribazaar,
Mercado Red de Ethiopian DigiFarm, Twiga Taobao, Simply Fresh,
Libre Alimentos ATA Foods, ATO Pinduoduo IDEA
We engaged with stakeholders across emerging and developed markets to identify companies we could derive lessons from for
policymakers, entrepreneurs and potential investors. We found that LATAM, Africa and Asia are beginning to explore ways of
establishing inclusive business models with tangible impact on food systems. The case studies spotlighted help readers to
understand the role that government played in supporting or enabling this business model.
9
Data & Digital Solutions driving
innovation in food systems
CASE STUDY DEEP DIVES
The LATAM story
11
Latin America has recently taken interest in the potential contribution of the
ethical use of big data and Artificial Intelligence for economic development
• 2018: The government evaluated an AI Platform in • 2020: The Digital Agenda for Latin America and the IMPACT ON ENABLING
sourcing Aquaculture sector information with the Caribbean (eLAC, 2020) was written to catalyse regional
cooperation on digital issues and achieve an inclusive ENVIRONMENT FOR DATA AND
aim of formally incorporating the platform into the
relevant ministry digital transformation DIGITAL INNOVATIONS
• 2020: Rapid growth of e-commerce in Latin America,
• 2019: The government started developing the with agricultural e-commerce and hyperlocal supply ü Incentivizing private sector actors to
Artificial Intelligence National Plan to foster chains increasing during the COVID-19 pandemic which invest in infrastructure and digital
favourable conditions for AI development and
2007 -
2014 expanded access to essential food supplies, perishable solutions for the unconnected
adoption in different sectors produce and semi-prepared and prepared foods population
• 2019: The government held the first congress of
Big Data in Agricultural Innovation*, engaging with ü Promoting regional cooperation and
different actors to explore the potential for the collaboration with private sector actors
modernization of agriculture and international organizations to
2020 encourage cross-regional initiatives in
areas such as AI
• 2020: The Digital Economy Partnership
Agreement with New Zealand and Singapore was ü Instituting data protection frameworks
signed; this will promote digital inclusion, inclusive to protect consumers as data and
trade and support for SMEs digital innovations pick up pace
• 2021: The Personal Data Protection Law was
2015 –
passed, covering data subject rights, data security
2019
requirements and a fining scheme
• 2021: The government started working on the
National Artificial Intelligence Policy; the policy
will address socioeconomic opportunities of AI and
ethical impacts of its use
Sources: Invest Chile, Chile to have a National Artificial Intelligence Policy, 2021; New Zealand Foreign Affairs & Trade, The Digital Economy Partnership Agreement is a new initiative with Chile and
Singapore, 2021; OECD, IBM Watson AI Pilot, 2020; OECD, Artificial Intelligence National Plan, 2021; FAO, Food systems and COVID-19 in Latin America and the Caribbean, 2020; iapp, El Salvador
passes Personal Data Protection Law. 2021; FAO, FAO and El Salvador's Government hold the first congress of Big Data in Agricultural Innovation, accessed 2021; Seeking Alpha, MercadoLibre: A Tale Of
Two Markets, 2020; FAO, Food systems and COVID-19 in Latin America and the Caribbean, 2020
Notes: * The IBM AI Platform; **Held in collaboration with FAO 12
LATAM demonstrates that existing e-commerce platforms can play a role in
creating sustainable food systems in partnership with by food manufacturers
Lessons Learnt
Digital
• Innovative use of data and digital technology can involve private companies in delivering social good. Simultaneously tackling
challenges of food waste and food insecurity, whilst facilitating and incentivizing cooperation between the private and
charitable sectors and the huge capacity for growth of models that don’t depend on consumer purchasing power
Data
• Innovative use of data can help to streamlining supply chain infrastructure, bringing large numbers of suppliers and consumers
into a single network, and massively increasing efficiency as a result. Despite having drastically different models and objectives,
both have been successful by acting as the intermediary in a network of suppliers and consumers. Consolidating supply chain
logistics into this single network can reduce costs for the benefit of all
Enabling
Environment
• Existing e-commerce platforms are well positioned to leverage their distribution networks for food delivery - by providing a set
of cross-cutting services for consumers and suppliers alike (e.g., logistics, payment, and credit services, among others) they can
break down various barriers to growth and play a key role in driving the expansion of digital engagement in Latin America
• Founded in Argentina in 1999, Mercado Libre is now the largest e-commerce platform in Latin Impact achieved
America, across18 countries,
• Mercado Libre has also branched out into other services, including logistics (assisting sellers with 132 Mn
delivery and warehousing) and payments (providing an integrated digital payments platform,
Overview
initially exclusively for its own marketplace, but increasingly for third parties too) unique active users
• Food had previously represented only a small section of the products sold via Mercado Libre, but
since 2019 its ‘Supermercado Libre’ service in partners has been rolled out in Argentina, Brazil, 57,5 Mn
and Mexico, providing an online supermarket able to deliver food rapidly to consumers.
new users in 2020
• They have also established and advanced data platform which leverages Tableau and Alation to
create a seamless process of data discovery and analysis with the goal of enabling all its 7,500+ 400%
employees with self-service analytics
Increase in sales of groceries
in 2020
Mercado Libre Business Model Analytics ecosystem
STORAGE 86%
Sellers pay commissions on successful Sellers pay set-up and maintenance fees Ownership of the e-
transactions, equal to a percentage of on storefronts powered by us commerce market in
value sold (or GMV)
LATAM
DATA PROCESSING
Key success factors
15
The Africa Story
In Africa, Kenya and Ethiopia are driving data and digital innovation with a
strong government focus on including small holder farmers
Sources: Global Government Forum, New digital centre planned for East Africa, 2019; World Bank, A Single Digital Market for
East Africa, 2018; PMO, Digital Ethiopia 2025, 2020; Dalberg analysis 2021 17
East Africa demonstrates that collaboration across public and public sector is
a critical enabler for data and digital innovation in food insecure markets
Lessons Learnt
Digital • Digital platforms can be inclusive and scalable for smallholder farmers, generating the data needed to enable critical services
including access to finance, inputs, learning and markets
• Digital innovation can inform food systems of relevant needs in real-time, by responding to production needs as they occur to
lower market risks and promote investment
• Smart food markets can be inclusive for both farmers and consumers, providing voice and engagement that can make markets
more responsive, safe, healthy and affordable
• Digital innovations supporting access to markets are still nascent and require trials and strategic support
Data
• Twiga’s “Farm to Fork” model leverages data across the food system to reduce food waste, increase efficiency and production,
lower prices and drive inclusive food system engagement by farmers and consumers
• The ATO is leveraging data generated by private sector actors to drive development of a national agricultural data platform to
respond to shocks and drive food security
Enabling
Environment
• Transforming the access to agriculture data needs better coordination and lesson sharing across . This helps to embed a data
driven approach and build a culture of data production and use
• Transforming access to agriculture data needs more and improved financing, especially through domestic government funding.
This is a key ingredient to allow prioritized investment in foundational/core systems to allow building of innovative solutions
• ATA developed a digital strategy which set out to leverage ATA’s data for impact farmers reached by 8028 IVR
• A Data Hub was developed as part of the strategy. The first version was able to centralize and consolidate solution
existing ATA data sources to provide data insights, deliver enhanced advisory services to farmers and enable
improved agent support. 31,000
• ATA’s vision for the Data Hub is to consolidate all data within the ATA into a single location, leverage FPCs supported by ATA,
consolidated data across all ATA initiatives, and expand access to the Data Hub to partners consisting of 3.45 M farmers.
Land cultivated: 2.7 M hectares
The Data Hub is now being Macro D4Ag Impacts
Other Ag Transformation Drivers
leveraged to: Food & nutrition
Ag GDP growth Social inclusion Jobs
Environmental Agricultural policies
9 Mn
security sustainability
• Provide insights for Input and off-taker markets Farmers supported in Locust
policymaking, program design Nat’l D4Ag Non-digital infrastructure response leveraging ATA data
and implementation, Smallholder Farmer D4Ag Impacts Adoption Regional integration
correlating across data sets to
Yields Income
Addressing climate Gender
Youth employment
Formal > 11,0001
create significantly greater change inclusion employment
insights
Data supports
decision-
jobs created through agri
D4Ag making collaboration
• Support precision agriculture D4Ag Ecosystem Reach & USE
The Government of Ethiopia is the key player in the ecosystem, primarily driving productivity gains and operating Africa’s largest extension system.
Source: Dalberg Analysis, Mercy Corps Analysis, FAO, Evaluation of the Agency’s impact on agricultural growth and poverty
reduction, 2020. Note: the official statistic may be higher than 11,000 jobs created. 19
Twiga Foods has increased food security by leveraging digital data from
urban retailers and producers to create more access to nutritious food
• Agricultural supply chain inefficiencies and fragmented markets contribute to high food prices and 5,2 Impact achieved
million tonnes of food waste per year in Kenya
• In 2014, Twiga Foods was launched to contribute towards food security and increased access to nutritious 9,000
Overview
food by:
– Providing farmers with higher returns for their produce urban food retailers supplied
– Supplying consumers with affordable high-quality produce through an efficient, safe, transparent and daily*
formal marketplace
• Working with CIAT, Twiga developed two data applications to increase supply of nutritious food in urban 83%
slums
post-harvest loss reduction
Payment to farmers within 24
hours 17,000
Agents bid to Vendors place farmers reached
deliver produce Payment
orders via platform;
made on
from farmers delivery done by
delivery by
Corporate 30%
Notification leased or own
Delivery by vendors average income increase for
from farmers trucks
Twiga trucks farmers
when harvests
reduces waste
are ready
Key success factors
Farmers and Collection Warehouse Distribution Urban food retailers Consumers Infrastructure
vendors centres registered on the investment
Consumer data
registered Quality assessment Twiga warehouses platform and order food
from retailers
on Twiga of produce by operate at highest needed by phone for
improves product Quality control
Foods Twiga Foods staff quality standards to delivery, accessing
pricing and access
platform sent to support ensure food safety working capital through
to nutritious food
farmers and reduce lows credit scoring Partnerships
for consumers
The Government of Kenya actively supported Twiga Foods as a model to drive food security. Their backing was critical in helping Twiga secure Consumer data
USD 10M investment from International Finance Corporation (IFC) in 2018c
Impact achieved
• In 2015, SHFs accounted for over 85% of agricultural output nationally, however they struggled to access
affordable quality inputs for farming, and lacked technology to boost agricultural productivity resulting in
most farmers earning less that USD2,50 per day 48% women
Overview
• In 2017, DigiFarm was launched as a bundled services platform supporting AgTech innovators that would female farmers active
to leverage digital and data to scale inclusive finance, enable access to improved inputs, farmer learning,
critical services and market access for smallholders
• The platform, developed with Mezzanine, is supported by Mercy Corps as an innovation partner, backed by 67, 514
Gates & MasterCard Foundations, showing value of development agencies to drive inclusive solutions input loans leveraging data
• Customised package based on soil testing, value chain & potential yield 96%
Inputs
• Link between farmers to local distributors
engagement on digital learning
Finance partners – input Input partners – content
E-subsidy • Access to subsidies provided by the Ministry of Agriculture through the platform
loans leveraging credit high quality input
scoring algorithms provision
Inputs & Credit
• Pre-planting loans for inputs and farm labour costs 2,346 MT
• Cash loans for harvest and transportation of produce
produced across 5 value
Skills development Field partners - Learning & • Digital learning content & call centre with agriculture experts chains*
partners - learning onboarding, farmer information • In-person extension services to help maximise yields
content on platform activation, DVA
and call centre management and Insurance
• Agri-insurance coverage on full yield for farmers Key success factors
service extension services • Minimises weather-related risks
Sources: UNEP, Food Waste Index Report, 2021; Dalberg Analysis; *Note: the 5 value chains include maize, sorghum,
sunflower, soya, green grams 21
The Kenya Agricultural Transformation Office is leading a Unified Agriculture
Data Platform to support food availability and stable prices
Data Data lake (for data storage) Data access Use case 3:
integration layer Food balance sheet
Batch Working with Microsoft to
Use case 4: early warning develop the Agriculture
system for food price inflation Digital Transformation
Roadmap
Use case 5: agricultural land
optimization model
Real-Time
Cloud based Data
Use case 1 : E-incentives
Architecture and
scheme
Capacity Enhancement
Source: ATO, Digitization and Coordination of Kenya’s Agriculture Sector Data, 2021 22
The Agricultural Transformation Office uses data from the Kenya Unified
Agricultural Data Platform to coordinate outcomes across multiple players
Impact achieved
• In early 2020, the COVID-19 pandemic exacerbated an existing food insecurity crisis in Kenya; with the
immediacy of lockdown protocols also meant limiting the regular flow of and access to food.
• A team of data experts comprising government and non-government volunteers came together to co-create 23,1634
Overview
data driven solutions that enabled the Ministry of Agriculture to have access to reliable and accurate data respondents surveyed
on the availability of food staples in all the 47 counties.
• A total of 26,134 respondents were reached during the survey over the two months. The data was collected
and aggregated in a Food Staples Dashboard, which provides analytics by staple, quantity, price and the 185
location and geographic distribution of the produce. issues directed to the hotline
were resolved
Government Agencies &
Development Partners Private Sector players Ministry of Agriculture was
Associations
able to develop guidelines on
food availability and food prices
that were rolled out across the
country.
Existing mechanisms
from MoALFC
Partnerships
The Food Security War Room (FSWR) within ATO has coordinated ~50 critical stakeholders nationally to ensure that there was availability, accessibility and affordability of food,
and support to farmers during the crisis. Finally, FSWR worked with stakeholders to Maintain agricultural output and value addition (e.g., support operations of large farms and
processors, and limit disruptions to markets including for export)
Source: ATO, Digitization and Coordination of Kenya’s Agriculture Sector Data, 2021 23
The Asia Story
24
Over the past decade in Asia, China and India have enacted several schemes
and incentives to promote digital and data innovation for agriculture
China India
• 2009: Version 1 of Taobao villages is • 2006: Agriculture MMP is launched, pushing GOVERNMENT CONTRIBUTION
launched; subsequent versions were for the use of ICT from production to post- TO AN ENABLING ENVIRONMENT
accompanied by local governments support in harvest activities FOR DATA AND DIGITAL
providing internet and other tailored support • 2010-11: National e-Governance Plan for
to villagers, and subsidies for specialized e- Agriculture is launched, aiming to achieve rapid ü Incentivising private sector
commerce service providers and firms 2009 - 2014 development through ICT use for farmers’ investment in building more
• 2014: The Rural E-commerce Demonstration timely access to information efficient food supply chains
Program is launched with the aim of reducing
poverty and the modernizing rural areas by ü Enabling public-private data
promoting e-commerce sharing to enhance availability of
good quality and reliable data to
• 2019: Digital Agriculture and Rural • 2017: The importance of AI in agriculture is facilitate development of AI-based
Development Plan (2019-2025) is released to established solutions
promote the digital transformation of 2015 – 2019
agricultural production ü Transforming rural internet
infrastructure to increase reach of
digital agricultural solutions to
• 2020: Push from the Chinese central • 2020: The Government of Telangana defines boost productivity
government for more experiments using AI, vision for AI-led innovation
big data, drones and autonomous agricultural • 2021: Ministry of Agriculture announces IDEA
machinery 2020 – 2021 – a framework to establish a comprehensive
digital ecosystem for the agriculture sector
Sources: World Bank Blogs, E-commerce for poverty alleviation in rural China, 2019; Ministry of Agriculture and Rural Affairs,
Development Plan for Digital Agriculture and Rural Areas, 2019; Xinhua, Yearender: Intelligent technologies drive China's
agriculture modernization, 2021; PIB, National e-Governance Plan in Agriculture, 2021; WEF, AI4AI, 2021; Department of
Agriculture and Farmer’s Welfare, Consultation Paper on IDEA, 2021 25
Asia demonstrates that consumer buy-in and physical infrastructure (ICT,
logistics) are the backbone for scaling digital marketplaces
Lessons Learnt
Digital
• Digital platforms can build consumer trust and elevate usage by both farmers and consumers, improving market linkages
between the two groups
• Offering a more socially engaging consumer experience, which integrates behavioural insights into the user experience –
maintains consumer engagement, especially through ‘window shopping’ and social engagement
• Ensuring that there is sufficient human capital to apply and monitor digital innovation is crucial in precision agriculture
Data
• Consumer data can enable food suppliers to accurately meet consumer needs (and support farmers to understand required
production volumes and quality demanded) which lowers costs further at the midstream and downstream and gives the
opportunity to innovate and invest in new fulfilment modes of consumers
• There is a need to focus on data protection law to ensure digital security and privacy, especially for SHFs
Enabling • Government can play a critical role in building consumer trust through enabling logistics providers to ensure agricultural
Environment produce could still be transported
• Existing physical infrastructure, policies such as ensuring low payment fees and a framework to improve agri-value chains (cold
chain and logistics) is important enabling environment for digital innovations to scale
• It is important to establish mechanisms for effective engagement of farmers in the decision-making and in defining value
• In 2016, Agribazaar was launched as an online marketplace connecting farmers to market; they
have since evolved to an online platform offering pre- and post- harvest services through a users
range of alliance partners1
USD 2,342 –
• Agribazaar utilises Artificial Intelligence, Machine Learning, big data, Internet of Things, and
drones in providing a range of services, including real time advisory services and digital financial 3,010
annual income opportunity
services for village youth
Crop advisory
Farmers
USD 1 B
transactions facilitated via
Services provided by our alliance partners
Testing Enterprise
Key success factors
Logistics Smart contracts
Free services for
Government
farmers
Financing
International
Secure payment
Insurance Investment in R&D
gateway
trade
Customer acquisition
In 2021, Agribazaar signed an MOU with the Union Agriculture Ministry to develop and implement a digital agriculture marketing
platform with solutions in the field of crop identification and estimation using remote sensing technology, advisory
Partnerships
services to farmers, post-harvest intelligence, market connect and providing financial access to the farmers.
Sources: Economic Times, Indian farmers face Rs 93,000 cr post-harvest loss, 2020; Outlook, Agribazaar inks pact with govt to
promote digital agriculture in rural India, 2021; Compendium on Emerging Technologies for Agriculture; YOURSTORY, This
agritech startup aims to empower India’s 126M small farmers with technology and data, 2021; Dalberg analysis 2021
27
Simply Fresh delivers food safety and traceability in the food value chain
with the aid of sustainable farming practices and AI
• Conventional farming in India usually employs techniques, inputs and equipment that are relatively Impact achieved
inefficient, often resulting in lower yields
• Launched in 2013, Simply Fresh operates 140- acre and 9-acre precision farms, that have 140+
Overview
contributed towards food security and safety by supplying fresh produce to market year-round
value chains
that is safe and free from pesticides, herbicides and contamination and is produced using
sustainable farming practices 90% lower
• Using a proprietary software (Farm in A Box) that integrates AI-assisted technology and analytics, electricity & water
Simply Fresh harvests high quality produce for further processing or consumption consumption than
• They also assign QR codes on produce packaging enabling traceability from farmer to consumer traditional practices
Nutraceutical
companies Key success factors
Automation
The Government of Telangana has been at the forefront of enabling a conducive innovation ecosystem in agriculture by
enabling digital agriculture initiatives, including the AI4AI pilots in five districts of the State focusing on intelligent crop
Quality assurance
planning and sowing, smart farming, farmgate –to-fork, and data-driven agriculture.
Sources: Simplyfresh.Co.In; Financial Express, Simply Fresh: The start-up grows a full line of medicinal plants leveraging AI,
2020; Dalberg analysis 2021 28
IDEA is a unifying platform for digital agriculture, being developed by the
Ministry of Agriculture and Farmers Welfare
• Most farmers in India are small and marginal farmers with limited access to advanced technologies or formal
credit that can help improve output and fetch better prices.
IDEA – India Digital Ecosystem of Agriculture
Overview
• seeks to ‘transform farming’ by leveraging the power of data and digital technologies
• enables creation of secure, interoperable and innovative solutions by the public and private sectors, across
the agriculture value chain.
• supports objectives like food and nutritional security, optimal use of natural resources, enhancing
productivity and profitability of farming, and effective risk management.
• Launched in 2003, Taobao Marketplace provided the space for urban consumers to get access to large Impact achieved
listing of products and services, and connect with other consumers, brands and retailers
• However, considering the growing urban-rural divide and with 40% of China’s population in rural areas, the 100 Mn
Overview
Alibaba Group and the government launched the Rural Taobao program in 2014
mobile monthly active users
• Rural Taobao helps farmers earn more by selling agricultural produce directly to urban consumers. Rural
as at May 2021
Taobao also serves the rural consumer by providing them with access to the variety of goods and services
available to urban consumers at equal prices 3.387 Tn Yuan
• Leveraging Alibaba’s existing digital technologies and on-the-ground network, Rural Taobao also improves
Gross Merchandise Value in
farmers’ productivity by providing advisory services, linkages to farm inputs, and financial products
2020
Input
linkage Payments
2 Bn
Form inputs
listings of products and
Mechanisation inputs
(e.g.tractors, tilling) (e.g. seed, fertiliser, pesticides) services
Agri-insurance
Alibaba AI & big 58.2%
data engine for
agriculture advice Advisory & domestic e-commerce
Financial market share
information Credit product
access
Taobao rural store
services
advisory services Urban-rural Crowd Key success factors
Supply chain funding & offline
management SHF Group lending
Investment
Credit scoring
Market
Supply chain Form product linkages Form produce Infrastructure
management/last Sales(C2C,
Sales (B2C)
mile logistics livestreams)
User experience
Local governments have supported the growth of Taobao villages* by providing infrastructure support, e-commerce
training, and finance. More recently, local governments provide subsidies for specialized e-commerce service providers
Government support
and firms to build an e-commerce ecosystem with e-platform companies.
Sources: World Bank Blogs, E-commerce for poverty alleviation in rural China, 2019; TheStar, How Alibaba’s Taobao solved the trust problem in China and changed the way people shop, 2018; TONG, Taobao: China’s Super
Ecommerce App, 2021; CTA and Dalberg ,The digitalisation of African Agriculture Report, 2019; Dalberg Analysis 2021 .Notes: *A Taobao village is a village with a large number of online merchants that do business mainly through
Taobao.com, depend on the Taobao ecommerce ecosystem, and achieve economy of scale and synergy. 30
Pinduoduo has redefined agri-food e-commerce at the same time as
empowering farmers and consumers through digital platforms
• Launched in 2015, Pinduoduo leveraged the rise in mobile internet and e-wallets to reinvent the
marketplace model and plug a gap in using e-commerce for fresh produce. Impact achieved
• They provide a direct sale platform for farmers to consumers – building on the strong Chinese 788mm
infrastructure and logistics. And as supply and demand became more digitized with growing sales
Overview
volumes, Pinduoduo worked with farmers so that they could grow and market more efficiently active buyers in 2020
and improve quality of products, making the whole supply chain more efficient and reducing (35% YoY growth)
waste 100,000
• By aggregating consumers’ demand, Pinduoduo enabled farmers to sell in large volumes directly to new farmers
consumers across China, allowing consumers to enjoy lower-than-retail prices while farmers grew (young entrepreneurs)
their incomes trained since 2015
Team Purchase Model- Interaction between users to aggregate demand and cut costs 586K
agri-merchants as f 2019
Step 3 (141% YoY growth)
Invite friends on
Step 2 social networks Step 4 270 billion Yuan
Initiate a new Confirm team $42 billion in agriculture-
team purchase Step 3 formation related GMV, up from 136
Step 1 Wait for billion yuan in 2019
Visit Pinduoduo formation of team
platform Product
Review
shipment Key success factors
Step 2 Step 3
Join an existing Confirm team
team purchase formation Investment in
Consumer 1
Individual Team
technology and RnD
purchase purchase
Fresh and low-priced agricultural products Consumer 2
¥36.8 ¥29.9
Mobile penetration
Farmers Consumer 3 (existing apps),
Large, predictable and aggregated demand for agricultural products Consumer … accessibility and
connection
The Chinese government supported the development of factors that allowed agri-food e-commerce to take off– existing Farmer knowledge
physical infrastructure, policies such as ensuring low payment fees and a framework to improve agri VC (cold chain and Consumer
logistics). engagement
Sources: AgFunderNews, Pinduoduo overtook Alibaba. Now it's focused on foodtech to hit profitability, 2021; Singapore
Management University, Pinduoduo: Driving E-Commerce in Rural China to Improve Farmers’ Livelihoods, 2020;
Pindoudou, Pinduoduo: Empowering farmers with an e-commerce platform , 2021 31
Mainstreaming Digital Marketplaces
THE WAY FORWARD
The 30 business models and 12 global case studies reviewed, identified
innovative approaches for mainstreaming inclusive data & digital marketplaces
Digital • Digital platforms can be inclusive and empowering for farmers and consumers, providing safe and straightforward access to
markets, as well as generating data to support productivity, sustainability, and traceability throughout food systems
• Smart food markets can help enable innovative supply chain models that provide farmers and consumers with greater
agency, facilitating more direct pathways for supplying safe, healthy, and sustainable food at a fair price for all
• E-commerce and online trading platforms are well positioned to provide cross-cutting financial and logistical services to
consumers and suppliers alike, although adequate protections must be built into the design of all such services
• Innovative digital solutions leveraging IoT, and AI hold significant potential to promote climate-smart farming practices and
reduce food waste at all stages of the supply chain, but require considerable further investment
Data • Multiple stakeholders must work together to build relevant agricultural data sets to support sustainable food systems, by
coordinating data harmonization, collection and sharing efforts with informed consent of consumers and farmers
• On-going lesson sharing to embed a data-driven approach is crucial to ensuring that all data collection and usage is
beneficial for national and global food systems, as well as the people within them
• Consumer data can enable food suppliers to effectively meet demand for healthy, safe, and sustainable food,
while innovative approaches to data management and stewardship are needed to ensure this is done fairly and equitably
Ecosystem • Governments have a crucial role to play in connecting sustainable and inclusive supply chain models with public and private
Enablers investment, as well as creating an enabling environment to encourage data and digital innovation that centres the needs of
people and planet
• More capital is required for start-ups and for foundational/core ICT systems that enable innovative applications and services
(especially for advanced data analytics at a national level)
• Instituting data protection frameworks for consumers, and clear agriculture policies that incorporate food safety, nutrition,
and sustainability, will significantly strengthen data and digital innovation as a force for good
33
Across the case studies, three opportunities emerge as a starting point for
encouraging data-driven, interconnected, digital innovation for sustainable
and inclusive food systems
1 2 3
DIGITAL PLATFORMS FOR INNOVATION HUBS FOR DIGITAL
COLLABORATIVE DATA
FOOD MARKETS AND AND DATA BREAKTHROUGHS
MANAGEMENT
SUPPLY CHAINS IN FOOD SYSTEMS
Digital platforms can host and integrate Collaborative data management can build National and/or regional innovation hubs can
technologies, products and services for the data-collection, integration and sharing embed and partner with players in government,
benefit of farmers and consumers, developing capabilities within government institutions to private sector and funders, to provide insight and
sustainable supply chains for safe and healthy host agriculture and food data for public good, practical support. Innovation hubs can help all
food. These platforms must be inclusive, while enabling private sector for scale. These stakeholders to build inclusive and sustainable
providing market access for all, with proper can be established with innovative approaches food systems solutions that take farmer and
safeguards in place to data stewardship and standards can ensure consumer needs into account
consumers and farmers are protected
DAPs can promote private sector investment Collaborative data management can facilitate Innovation hubs can facilitate technical and
into digital platforms that maximize the collaboration across multiple stakeholders, financial support to inclusive and sustainable
benefit of innovation for consumers and small streamline data sharing at national/regional solutions, and enable local entrepreneurs to
holder farmers, supported by marketplace level, while governments can act to ensure learn and test both new and existing digital
and data standards that data is used for the public good markets
Examples of digital platforms include Examples data sharing platforms include Potential ecosystem partners could include
34
Digital Agriculture Platforms can help engage and enable partners across the
agriculture ecosystem to maximize the scale and impact of digital innovations
1
PUBLIC SECTOR SUPPORT
DIGITAL AGRICULTURAL PLATFORMS
• Promote the development of digital applications and services to
connect farmers and consumers more directly (B2B platforms, farmer
Where strong digital infrastructure, and private to online retail network, grassroots local connects, group buying apps)
sector innovation exists, DAPs can drive • Improve digital literacy skills of small holder farmers and consumers
who stand to benefit
adoption of digital applications and services for
• Crowd-in investment as part of a longer-term strategy to build
sustainable food systems. ecosystem partners
36
Innovation hubs can spotlight local innovations, act as a conduit of capital, and
create an enabling environment to support and test new solutions
3
INNOVATION HUBS FOR DIGITAL AND DATA PUBLIC SECTOR SUPPORT
BREAKTHROUGHS IN FOOD SYSTEMS • Establish and coordinate government ministries to effectively support
innovation hubs and make it easy for entrepreneurs to access
resources
• Develop policies (e.g., regulatory sandboxes) and incentives (e.g.,
Where there is strong collaboration between challenge funds, subsidies, tax incentives) that will promote the
public sector and other ecosystem actors, development localized solutions for sustainable food systems
innovation hubs can align regional/national
strategies for achieving sustainable food systems
with local innovation. PRIVATE SECTOR SUPPORT
• Identify and establish new business partnerships from innovation hubs
Innovation Hubs can also: • Consider providing suitable guarantees to enable identified innovation
hub business partners to access growth capital at financial institutions
• Act as a focal point for financial institutions to • Allocate financial capital, and technical resources to local innovation
crowd in investment providing entrepreneurs hubs
with the capital to alleviate cashflow
constraints as they scale up
• Provide established networks and relationships ENABLING PARTNER SUPPORT
to build outreach to potential partners and • Donors, technical assistance providers and development partners (e.g.,
policy makers CIAT, Mercy Corps, Dalberg) should provide financial resources and
• Provide information and data from the field to advisory services to local players in digital and data innovation for
inform their decision making and product agricultural food systems
development
37
Annex
Spotlight: Innovation Hubs for Digital and Data breakthroughs in food
systems
World Food Program Innovation Accelerator World Economic Forum Food Innovation Hubs
• In 2020, WFP established new Innovation Hubs in Kenya and • 6 Food Innovation Hubs are currently in development in India,
Jordan. These hubs aim to localize their offering by identifying, Colombia, Europe, Vietnam, Kenya and Zambia
piloting and scaling innovations for zero hunger in Eastern • A Global Coordinating Secretariat is hosted in The Netherlands
Africa. to catalyze, support and scale the portfolio and to coordinate
• In Kenya, the WFP Innovation Hub for Eastern Africa secured and share learnings across the emerging network of Food
US$ 3.2 million in funding from the Danish Ministry of Foreign
Overview
Innovation Hubs
Affairs
• The hub launched two innovation programmes — a Bootcamp • The Hubs will leverage technology and broader innovations to
and a Sprint Programme — in collaboration with the strengthen a local innovation ecosystem.
Accelerator and established a partnership with the Hult Prize • All hubs are country-led, multistakeholder, pre-competitive
to support the next generation of entrepreneurs and neutral partnerships focused on scaling and adopting of
market-based solutions.
competitors and complementary items. The company’s machine into their platform technology so global FMCG brands can reduce
learning technology can be integrated into point-of-sale, inventory packaging waste and minimize product costs.
systems and electronic price tags used by retailers. • Consumers receive product refills ‘by the gram’ in convenient
• Markdowns incentivise consumers to buy products close to their locations, either via vending machines or electric tricycle delivery.
”best-before” date, reducing overall waste and increasing retailers’ The platform links radio-frequency identification (RFID) tagged
revenues. reusable containers with internet of things (IoT) dispensers, allowing
consumers to access products at the lowest price point.
Waste reduced by 32.7% overall in a pilot with a Spanish retailer. Cost of Unilever’s laundry detergent 30% lower than in store.
Revenues were boosted by 6.3% in the Madrid trial, with Margins for brands increase and some have seen loyalty rates
Benefits
Wasteless estimating retailers’ net margins will increase by 3%. increase by 25%-to 60%.
Consumers’ desire to shop more sustainably is being met, along Scaling Algramo’s distribution system, with many products and in
with fair pricing that reflects the likelihood of products going to waste. many markets, has potential to catalyse reusable packaging systems on
a globally significant scale.
Sources: Wasteless; EIT Food, ‘Wasteless’; World Economic Forum, ‘Waste less, sell more - how one startup is using AI to transform food retail’; Ubuntoo Solutions, Algramo; World Economic Forum, Contribution: Algramo.
40
Secondary Use Cases
41
There are other leading innovations across the food value chain that offer
insight into models that could transform food systems
Agricultural Production
Company Name Link to reference model Description Country
Sustainability Data Consultancy that helps food businesses measure, manage and reduce their footprint, including a
Carbon Trust Global
Climate smart digital advisory services cloud-based reporting system, carbon foot printing software and sustainability data analytics
Sustainability Data An online greenhouse gas, water and biodiversity calculator which is free to use for individual
Cool Farm Tool Global
Climate smart digital advisory services farmers that want to identify hotspots and test alternative management scenarios.
A blockchain platform providing supply chain data and transparency for a wide range of food
IBM Food Trust Supply Chain Data Global
industry partners globally
Digital agri-convergence platform that services ecosystem stakeholders through its information
Kalgudi Farming-as-a-Service (Faas) India
and advisory services, inputs and outputs marketplaces, and consumer store
Kenya Agricultural Corporate body formed by the Kenyan Government to coordinate agricultural research in Kenya.
Livestock Research Agricultural Data Created the Food Balance Sheet as part of its strategy to become the central data hub for Kenya
Organization (KALRO) Kenya’s agricultural information
A network providing small dairy farmers with sensors to monitor cows’ rumination and
Margarita Smart farming with satellite/sensor data movements. AI and data analytics is used to make recommendations to improve animal welfare Mexico
and productivity.
Interactive mobile phone platform that provides up to date information to farmers, helps farmers
M-shamba Farming-as-a-Service (FaaS) Kenya
efficiently manage their farms, and connects farmers and traders to potential markets
Mobile commerce solution for rural Africa that combines mobile technology and last mile agent
TruTrade Digital financial services networks to connect agri-input suppliers, financial service providers and commodity buyers to Kenya
smallholder farmers
42
There are other leading innovations across the food value chain that offer
insight into models that could transform food systems
Food manufacturing
Sustainability data
Company Name Link to reference model Description Country
A blockchain platform providing supply chain data and transparency for a wide range of food
IBM Food Trust Supply Chain Data Global
industry partners globally.
Le Marque du An initiative allowing consumers to lead the design of food products, which they can then
Consumer-led food product design France
Consomateur purchase through the online platform.
43
There are other leading innovations across the food value chain that offer
insight into models that could transform food systems
Access to market
Company Name Link to reference model Description Country
BioFerias Network of healthy food markets that buy from local producers and distribute to retailers and
Hyper-local connect Peru
Agroecológicas consumers
Interactive mobile phone platform that provides up to date information to farmers, helps farmers
M-shamba Hyper-local Connect Kenya
efficiently their farms, and connects farmers and traders to potential markets
A scheme run by Consumers International a member that leverages digital to facilitate the
MGP Distribution Digital Collective Buying India
purchasing and delivery of food to 2,500 of local buying groups.
Ethical consumption platform/app that lets restaurants and individual consumers buy direct from
MUCHO Digital food marketplace Colombia
producers. Also seeks to promote better understanding of the food production process
Fresh produce supply chain company which connects food producers directly with retailers,
Ninjacart Digital food marketplace India
restaurants, and service providers using in-house applications that drive end to end operations
Mobile commerce solution for rural Africa that combines mobile technology and last mile agent
TruTrade Digital food marketplace networks to connect agri-input suppliers, financial service providers and commodity buyers to Kenya
smallholder farmers
Unión de Trabajadores Digital collective buying Producers’ union that have set up a system for collective/community purchasing of produce Argentina
de la Tierra
44
There are other leading innovations across the food value chain that offer
insight into models that could transform food systems
Food consumption
Sustainability data
Company Name Link to reference model Description Country
Meal planning app that allows consumers to build a healthy and balanced menu, and delivers the
ComoQuiero Consumption planning apps Chile
ingredients directly
Gamification of sustainability purchasing ; A mobile app that uses allows consumers to trace the carbon footprint of their food shopping,
Evocco UK, Ireland
Digital consumer information tools while collecting data to incentivize changes earlier in the value chain
45
Glossary of Terms
Digital Innovations
Term Description
Macro Crop Planning @ Leveraging AI and remote sensing in providing advisories on sowing windows, analysing sowing areas, tracking sowing progress,
National & State levels providing advisories on crop varieties.
Access to technology and data on a subscription or pay-per-use basis, including farm management solutions, production assistance,
Farming-as-a-Service (FaaS)
and access to markets, in order to boost productivity and efficiency.
Smart farming with Use of sensors, satellites, and other farm assets to generate and transmit data about a specific crop, animal or practice in order to
satellite/sensor data optimise production processes and growth conditions while minimising costs and saving resources.
Digital Sharing Platforms Digital platforms that enable exchange of resources with farmers, including physical resources and information.
Leveraging technology and data to improve decisions on what crops to grow and ensure that this is done in the right soil at the right
Intelligent Crop Planning
time.
Financial services accessed and delivered through digital channels, such as digital payments, savings, credit, and agricultural
Digital Financial Services insurance, which increase financial access and equip smallholder farmers to improve yields and incomes and invest in the longer-
term growth of their farms.
Digitally delivered information on topics such as agronomic best practices, pests, and weather, that are beyond generalised best
Climate smart digital advisory
practices but recommendations that sustainably increase productivity, resilience, reduce/remove greenhouse gases, and enhance the
services
achievement of national food security and development goals.
Digital Input Marketplaces Platforms which sell inputs such as seeds, fertilisers, crop protection chemicals to farmers.
Sources: GSMA, Digital Agriculture Maps, 2020; CTA & Dalberg, The Digitalisation Of African Agriculture Report, 2019; WEF,
Artificial Intelligence for Agriculture Innovation, 2021 47
Digital Innovations
Term Description
Using blockchain to trace crops as they moves through the supply chain, providing buyers with the means to ascertain the veracity of
Leveraging blockchain for
specific “single origin” varieties of produce, or trace back the origin of produce in the event of food-safety risk events, or make
Traceability
assertions about following sustainable production and sourcing practices.
Quality control Measures to ensure that food meets standards of quality, safety, and nutritional value.
Enhancement of warehousing processes and facilities using IoT and AI enabled systems, e.g., Solar-powered on-farm cold room with
eWarehousing
IoT, Warehouse management SaaS, and Blockchain-powered warehouse receipt financing.
Digital Food Marketplaces Digital marketplaces that connect smallholder farmers to potential buyers.
Digital collective buying Purchasing of products and services on digital platforms at significantly lower prices when purchasing as a group.
Smart Logistics (Domestic & Effective use of data and software through automating scheduling, routing, dispatching and billing based upon trip requests,
Export markets) customer locations and vehicle availability, to optimise distribution of goods to consumers.
Demand prediction Technology and data driven approach to accurately determine consumer demand and reduce wastage.
AI-generated dynamic pricing Using AI to optimize pricing and incentivize consumers to purchase products that would otherwise go to waste.
Sources: GSMA, Digital Agriculture Maps, 2020; CTA & Dalberg, The Digitalisation Of African Agriculture Report, 2019; WEF,
Artificial Intelligence for Agriculture Innovation, 2021 48
Digital Innovations
Term Description
Consumption planning apps Mobile apps helping consumers eat healthily and sustainably through personalised meal plans, grocery lists and purchase records.
Gamification of sustainability
Tools and applications which incentivise sustainable shopping through rewards and the creation of positive habit loops.
purchasing
Smart food inventory IoT appliances such as fridges and storage cameras, which provide consumers with a real-time food inventory, help with food
appliances organisations and provide alerts of food recalls.
AI generated recipes Using Artificial Intelligence to generate cooking recipes which substitute meat for alternatives.
IoT for waste reduction Smart food containers, smart cameras and smart fridges which monitor food freshness, allowing consumers to minimise waste.
Smart bins Smart bins which automate waste classification and collect real-time fill level data to streamline waste collection.
Data matching portions with Services such as takeout platforms leveraging the growth in consumer food consumption and waste data to match portion size with
consumption data consumer needs.
Redistribution of unwanted
Digital platforms enabling restaurants, bakeries, canteens and other suppliers to sell their surplus food to nearby consumers.
food
Sources: GSMA, Digital Agriculture Maps, 2020; CTA & Dalberg, The Digitalisation Of African Agriculture Report, 2019; WEF,
Artificial Intelligence for Agriculture Innovation, 2021 49
End of Full Report