NATIONAL SENIOR

CERTIFICATE

GRADE 10

TOURISM
MARCH 2023

Marks: 75
Duration: 1 hour 30 minutes

This question paper consists of 10 pages

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INSTRUCTIONS AND INFORMATION:

 The question paper consists of TWO sections.

 Answer ALL questions.
 Use the mark allocation of each question as a guide to the length of your
answer.
 Write neatly and legibly with blue/black ink.
 Number your answers according to the numbering system in this question
paper.

QUESTIONS TOPIC MARKS

1 Short questions 15

2 Types of tourists and tourists profile 20

3 Modes of transport and structures in tourism 15

industry.

4 Accommodation establishment 14

5 11

TOTAL 75
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SECTION A: SHORT QUESTIONS

Question 1
1.1 Various options are provided as possible answers to the following questions.
Choose the answer and write only the letter (A-D) next to the question number.
e.g. 1.1.5 C

1.1.1 Time of the year when many tourist travel.

A. Holiday
B. Weekend
C. Peak season
D. Christmas (1)
1.1.2 A tourist is a person who travels away from home, staying for at
least … night.
A. five
B. three
C. one
D. two (1)
1.1.3 …………tourism refers to citizens of a country travelling within that
country’s borders.
A. Special interest
B. Regional
C. National
D. Domestic (1)

1.1.4 Technology for work includes …

A. high speed internet access
B. electronic key card
C. interactive TV
D. music (1)
1.1.5 They are also called ‘streetcars’ as they are carts that travel along streets.
A. Trains
B. Rail
C. Trams
D. Capacity (1)
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1.2 Match the terminology in Column A with its description in Column B.

Write only the question number and the symbol. e.g. 1.2.7 F

COLUMN A COLUMN B (DESCRIPTION)

(TERMINOLOGY)
1.2.1 Facility A. Actions/ duties offered by an establishment to meet tourist’s
needs
1.2.2 Communal B. The facilities and features of an establishment.
1.2.3 Ablution C. Things that remind about you about an event or place
1.2.4 Services D. Facilities that are shared by a group of people
1.2.5 Amenities E. Bathing and toilet facilities
F. Equipment that tourists use in an establishment

(5)

1.3 Identify the correct term in the box above to suit the question below.
Write the question number (1.3.1 – 1.3.5) and the correct answer next to it. e.g.

Shuttle buses, Cruise liner, House, Donkey carts, Camels, Aeroplanes,

1.3.1 It’s fairly comfortable, as the carts usually have wooden benches.
1.3.2 Normal walking speed is 5 km/h.
1.3.3 It covers long distance in short periods of time.
1.3.4 This service usually only serves specific customers.
1.3.5 It is luxurious (like hotel on water). (5)

[15]
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SECTION B: TOURISM SECTORS

QUESTION 2
2.1 Read the information below and identify the types of tourists that would be
attached to each place or activity.

Write only the question number and the answers next to it.

A B
If you are less than 35 and would like to Will you be here to watch the
understand various cultures , loves Netball World Cup Competitions?
adventure and relaxation. A good opportunity for wine tasting,
bird watching and wild life.
KZN
Western Cape

C
As you will be attending the meeting you will
also be given an opportunity for shopping
and free massage treatment in a spa
available next to the meeting facility.
Gauteng

2.1.1 Identify types of tourists who would be attracted by information A-C

A. Four types of tourists. (4)

B. Three types of tourists. (3)
C. Three types of tourists. (3)
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2.2 Read the information below in order to answer the set questions that follow:

Micheal Mashishi, a young entrepreneur of 30 years from Mpumalanga, became

interested in information A and would like to take a break for 7 days from her
demanding job. There is no need to worry about accommodation as she has a
business partner in. He will use a bus for transport because she only has a limited
budget of R9 800, 00.

Use only the information provided above.

Name Micheal Mashishi

2.2.1 South African

Age 2.2.2

Occupation 2.2.3

2.2.4 R9 800

Length of the tour 2.2.5

(10)

[20]
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QUESTION 3:

Helicopter Yachts

Advantage
Comfort
Small yachts use little petrol and ...
Disadvantage
Safety
Can be expensive depending on ...
Carrying capacity
...
Cost Can only carry less than .------------
people

3.1.1 Mention the mode of transport for:

a) Helicopter (1)
b) Yacht (1)

3.2 Give the reason why aeroplane became the best transport over a ship. (2)

3.3 Complete the sentences which clarify the features of Yatch.

a) Advantage
b) Disadvantage
c) Carrying capacity (3)

3.4 Discuss the features of Helicopter under:

a) Comfort
b) Safety
c) Cost (3)
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3.5 Study the pictures below and identify the mode of transport for each

A B

C D

(5)

[15]
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QUESTION 4:
Look at the pictures below and answer the questions that follow.

4.1 The council awards an establishment with a grading according to the quality in
the overall standard of furnishing, guest care and service-
1 star, 2 star, 3 star, 4 star and 5 star

Identify the star rating that describes the following service levels criteria:
4.1.1 Very good quality
4.1.2 Superior quality
4.1.3 Acceptable quality
4.1.4 Good quality
4.1.5 Exceptional quality (5)
4.2 List THREE types of accommodation establishments that can be graded in
South Africa. (3)
4.3 Suggest the role TGCSA plays in the tourism industry. (2)

4.4 State TWO benefits of grading, both for the tourists and the accommodation
establishment. (4)

[14]
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QUESTION 5:
Study the information below to answer the questions that follow:

5.1 Name TWO examples of technology for entertainment they can use. (2)
5.2 As the travel agent for the following tourists, advise them on these concepts.
5.2.1 Explain Natal
Gooderson the meaning
Spa HotofSprings
pps andResort
pp. is situated on the road between Vryheid (2)and
PaulName
5.2.2 Pietersburg on thewhere
the museum Battlefields Route.
they will learnGooderson Natal Spa
about the history Hot Springs
of South Africa. Resort
(1)
offers an outdoor pool with water slides and 2 spa baths. Free private parking is
5.2.3 Give the
available. Thekind of breakfast
resort they will
offers spacious be offered.
rooms (1)
with tasteful decor. Each room has a private
bathroom
5.2.4 and
Explain a TV. In-room
allocation coffee from
of the rooms and tea
themaking facilities
information are provided.
above. (3)
Buffet
5.3 breakfast
Justify is served
why they will useevery morning.
shebeens For dining
instead options, guests are welcome to
of taverns. (2)visit
the on-site restaurant and bar. The hotel includes a large dining room with a terrace
5.4 State the difference
overlooking the garden between man-made
and pool and natural
areas. Activities attractions.
available for guests include (4)
quad
biking, squash, tennis, hiking, mountain biking and fishing. Indoors, guests can [15]play
snooker, table tennis or darts. The spa facilities include a sauna, a plunge pool, 2 steam
rooms, a hydro bath and a fully GRAND TOTAL:
equipped 75 marks
fitness centre, parking area. Other facilities
include a super tube, volleyball and paintball obstacle course on site.
The booking rates per night:
Twin room – R1320
Double room – R1766 (including breakfast)
Family room – R2235 (including breakfast)
[source: https://www.goodersonnatalspa.co.za]
5.1 Identify the type of accommodation shown in the advert above. (1)
5.2 Calculate the amount to be paid, if a tourist books a double room for 3 days (2)
5.3 Name the type of tourist that would consider staying in this accommodation and
give a reason for your answer (2)
5.4 Study the advert above and tablet THREE facilities and match each with
activities offered.

Facilities Activities

(6)
[11]

GRAND TOTAL: 75