ABC Company

Management Review Meeting Record

Doc No. ABC-MRMR-10 Rev -00 Rev Date-0/0/00 Issue Date- 01/08/2024

YEAR: 2024

MEETING: ISO 45001:2018 Management Review Meeting

Name of Person Title Name of Person Title

DATE, TIME, PLACE: Date Time Place

ROLES: Chair Facilitator Minute Taker Documenter

PREPARATION: Documentation review, audit review and analysis, OHS objective performance, analysis and customer
feedback review.

MATERIALS TO BRING:  Minutes of previous meeting

 OHS system documentation (OHS Manual and procedures)
 All internal and external audit reports
 OHS record file (inc. customer feedback, evaluation of compliance, CAPA Record, etc)

REVIEW AGENDA: 1. Minutes / actions of previous meeting

2. ISO45001:2018 Certification Status
3. Manual, policy and procedures status
4. Results of internal audits – Trends, audit schedules
5. Customer feedback
i. Customer complaints
ii. Customer satisfaction assessments
iii. Other external party feedback
6. 7. Process Performance and product / service conformity
8. 9. Status of legal compliance
10. Incidents / near-miss investigation, Preventive and corrective action status
11. Changes affecting the Integrated Management System
12. Effectiveness of the OHS & Recommendations for improvement
13. OHS objectives
14. Resource Needs
15. Training Needs
16. SWOT Analysis

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 ABC Company
Management Review Meeting Record
Doc No. ABC-MRMR-10 Rev -00 Rev Date-0/0/00 Issue Date- 01/08/2024

MINUTES:

ACTIONS TO BE TAKEN,
AGENDA ITEM OUTCOMES / DECISIONS COMMUNICATIONS
REQUIRED
MINUTES/ This is first MRM, no previous conducted. Action: Not Required
ACTIONS FROM
PREVIOUS MEETING
Company has applied for certification of 3 standards; ISO 45001 and Action: Maintain the status.
ISO CERTIFICATION
received certificated for 3 years.
STATUS
The OHS Manual, Procedure manual and many formats are prepared. Action: Not Required
OHS MANUAL AND The OHS Objectives are formed and framed in objective monitoring Action: Not Required
PROCEDURES format. This was reviewed and found to generally meet the
STATUS requirements of the standards.
External standard ISO 45001 was reviewed and found to be most
recent copy respectively (:2018)
First Internal audit has been conducted on dated________________. CAPA Reports to be updated
Prior to this MRM, a full cycle of OHS audits had been completed. This with recent action closure /
included…Audit review and data analysis … audit findings.
Findings raised during internal audit are; Action:
 Objective monitoring is not done regularly. All respective
RESULTS OF departments must monitor and publishes metrics monthly. Completed:
INTERNAL AUDITS  Customer feedback are not enough collected
 House Keeping needs to be improved at stores and operations
 OHS policy needs to be displayed at main door
All audit findings are now being logged on a CAPA Report – this
requires update to include the more recent audit findings and
associated action closure.
i) Customer complaints … Conduct Customer satisfaction
0 no. of customer complaints received. survey.
Action: by
Customer feedback / compliments are not collected and satisfaction
CUSTOMER survey not took place Completed:
FEEDBACK
ii) Customer Satisfaction survey and results… continued

iii) Customer communication process and feedback received found to

continue be positive. In addition to the satisfaction monitoring method
outlined above, positive customer feedback continues to be logged.
PROCESS Key realization and support processes continue to be noted as: Action: Not Required
PERFORMANCE
AND PRODUCT /  Enquiry management, order and contract review.
SERVICE  Customer communication & Properly
CONFORMITY  Purchasing process
 Verification of purchased material
 Control of production
 Validation of processes
 Product Identification and Preservation
 Equipment Monitoring and Measurement (Measuring Tap and
Conductivity Meter- Calibration Requires)

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 ABC Company
Management Review Meeting Record
Doc No. ABC-MRMR-10 Rev -00 Rev Date-0/0/00 Issue Date- 01/08/2024

ACTIONS TO BE TAKEN,
AGENDA ITEM OUTCOMES / DECISIONS COMMUNICATIONS
REQUIRED
The performances of the above processes were generally deemed
satisfactory as noted through internal audit.
STATUS OF LEGAL Legislation and Regulation updates are monitored proactively through Action: Not Required
COMPLIANCE Legal Register.
PREVENTIVE AND Corrective actions continue to be identified through internal audit, Action: Not Required
CORRECTIVE external audit and customer feedback Reports.
ACTIONS
CAPA Reports have been updated audits findings.

As noted above, customer complaints will be appropriately managed

and potential corrective actions will be identified through customer
survey feedback.

CHANGES The scope of the management system is documented in the HS Manual Action: Not Required
AFFECTING
MANAGEMENT No change in scope.
SYSTEM
Recommendations for improvement are generally those identified Action: Not Required
RECOMMENDATION
above and / or by internal/ External audit.
S FOR
IMPROVEMENT
Review of other recommendations for improvement.
Review of performance against OHS objectives and targets. Action: Not Required
OHS OBJECTIVES
OHS objectives and targets documented as Objectives, Targets and
Programmes on Objective Monitoring Sheet and performance against
these needs to be reviewed where appropriate.
RESOURCE NEEDS List of additional resources required; Action: Not Required
Training need is conducted by Admin manager. Trainings are also Action: Not Required
TRAINING NEEDS
started to conduct as per need identifications.
Determines the company strength, weakness, opportunities and Action: Determined the
SWOT ANALYSIS
threats SWOT

Signed: ………………………………………. Signed: ……………………………………………

MD Management Representative
Date: ……………………….. Date: ………………………….

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