CM2200 User Guide en

Contents 2
Contents
Safety information........................................................................................ 6
Conventions.......................................................................................................................................................... 6
Product statements............................................................................................................................................. 6
Learn about the printer................................................................................ 9

Printer configurations......................................................................................................................................... 9
Using the control panel......................................................................................................................................11
Customizing the home screen......................................................................................................................... 11
Changing the language of the keyboard on the display.......................................................................... 11
Understanding the status of the indicator light..........................................................................................12
Selecting paper...................................................................................................................................................12
Set up, install, and configure..................................................................... 18

Selecting a location for the printer................................................................................................................ 18
Attaching cables................................................................................................................................................. 19
Installing optional trays....................................................................................................................................20
Setting up the printer to fax.............................................................................................................................21
Loading paper and specialty media............................................................................................................. 27
Installing and updating software, drivers, and firmware.......................................................................... 31
Networking..........................................................................................................................................................33
Managing bookmarks.......................................................................................................................................36
Printing the Menu Settings Page................................................................................................................... 37
Secure the printer.......................................................................................38

Erasing printer memory................................................................................................................................... 38
Restoring factory default settings................................................................................................................. 38
Statement of Volatility...................................................................................................................................... 38
Print.............................................................................................................. 39
Printing from a computer.................................................................................................................................39
Printing from a mobile device........................................................................................................................ 39
Printing from a flash drive................................................................................................................................ 41
Supported flash drives and file types.......................................................................................................... 42
Configuring confidential jobs......................................................................................................................... 42
Printing confidential and other held jobs.................................................................................................... 43
Contents 3
Printing a font sample list................................................................................................................................ 43

Placing separator sheets between copies................................................................................................. 44
Canceling a print job.........................................................................................................................................44
Adjusting toner darkness................................................................................................................................ 44
Copy............................................................................................................. 45
Using the automatic document feeder and scanner glass.................................................................... 45
Making copies.................................................................................................................................................... 45
Copying photos..................................................................................................................................................45
Copying on letterhead..................................................................................................................................... 46
Copying on both sides of the paper.............................................................................................................46
Reducing or enlarging copies........................................................................................................................ 46
Copying multiple pages onto a single sheet............................................................................................. 46
Collating copies................................................................................................................................................. 46
Copying cards.....................................................................................................................................................47
Creating a copy shortcut................................................................................................................................. 47
E-mail............................................................................................................48
Configuring the SMTP server for e‑mail...................................................................................................... 48
Sending an e-mail..............................................................................................................................................49
Creating an e-mail shortcut............................................................................................................................ 49
Fax................................................................................................................ 50
Sending a fax......................................................................................................................................................50
Scheduling a fax................................................................................................................................................. 51
Creating a fax destination shortcut................................................................................................................51
Changing the fax resolution............................................................................................................................ 51
Adjusting the fax darkness.............................................................................................................................. 51
Printing a fax log................................................................................................................................................52
Blocking junk faxes........................................................................................................................................... 52
Holding a fax...................................................................................................................................................... 52
Forwarding a fax................................................................................................................................................52
Scan.............................................................................................................. 53
Contents 4
Creating an FTP shortcut.................................................................................................................................53

Scanning to an FTP server using a shortcut.............................................................................................. 53
Creating a network folder shortcut...............................................................................................................54
Scanning to a network folder using a shortcut..........................................................................................54
Scanning to a flash drive................................................................................................................................. 54
Use printer menus...................................................................................... 56

Menu map........................................................................................................................................................... 56
Device...................................................................................................................................................................57
Print....................................................................................................................................................................... 68
Paper.....................................................................................................................................................................74
Copy......................................................................................................................................................................76
Fax......................................................................................................................................................................... 78
E-mail.................................................................................................................................................................... 85
FTP........................................................................................................................................................................ 89
USB Drive............................................................................................................................................................ 92
Network/Ports.................................................................................................................................................... 96
Security...............................................................................................................................................................109
Cloud Connector...............................................................................................................................................113
Reports.................................................................................................................................................................113
Troubleshooting................................................................................................................................................ 114
Maintain the printer...................................................................................115

Checking the status of parts and supplies.................................................................................................115
Configuring supply notifications................................................................................................................... 115
Setting up e‑mail alerts................................................................................................................................... 115
Viewing reports................................................................................................................................................. 115
Ordering parts and supplies.......................................................................................................................... 116
Replacing parts and supplies.........................................................................................................................116
Cleaning printer parts...................................................................................................................................... 131
Saving energy and paper...............................................................................................................................133
Moving the printer to another location.......................................................................................................134
Shipping the printer.........................................................................................................................................135
Troubleshoot a problem........................................................................... 136

The printer is not responding....................................................................................................................... 136
Unable to read flash drive..............................................................................................................................137
Contents 5
Enabling the USB port.....................................................................................................................................137

Network connection problems.....................................................................................................................138
Issues with supplies........................................................................................................................................ 139
Clearing jams.................................................................................................................................................... 139
Paper feed problems....................................................................................................................................... 151
Printing problems.............................................................................................................................................153
Color quality problems.................................................................................................................................... 181
Faxing problems...............................................................................................................................................184
Scanning problems..........................................................................................................................................187
Contacting customer support........................................................................................................................ 191
Notices........................................................................................................192
Index.......................................................................................................... 204
Safety information 6
Safety information
Conventions
Note: A note identifies information that could help you.
Warning: A warning identifies something that could damage the product hardware or software.
CAUTION: A caution indicates a potentially hazardous situation that could injure you.
Different types of caution statements include:
CAUTION—POTENTIAL INJURY: Indicates a risk of injury.
CAUTION—SHOCK HAZARD: Indicates a risk of electrical shock.
CAUTION—HOT SURFACE: Indicates a risk of burn if touched.
CAUTION—TIPPING HAZARD: Indicates a crush hazard.
CAUTION—PINCH HAZARD: Indicates a risk of being caught between moving parts.
Product statements
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord to
an appropriately rated and properly grounded electrical outlet that is near the product and easily
accessible.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, use only the power cord
provided with this product or the manufacturer's authorized replacement.
CAUTION—POTENTIAL INJURY: Do not use this product with extension cords, multioutlet power strips,
multioutlet extenders, or UPS devices. The power capacity of these types of accessories can be easily
overloaded by a laser printer and may result in a risk of fire, property damage, or poor printer
performance.
CAUTION—POTENTIAL INJURY: Do not use this product with an inline surge protector. The use of a
surge protection device may result in a risk of fire, property damage, or poor printer performance.
CAUTION—POTENTIAL INJURY: To reduce the risk of fire, use only a 26 AWG or larger
telecommunications (RJ-11) cord when connecting this product to the public switched telephone
network. For users in Australia, the cord must be approved by the Australian Communications and Media
Authority.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not place or use this product near
water or wet locations.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not set up this product or make
any electrical or cabling connections, such as the power cord, fax feature, or telephone, during a
lightning storm.
CAUTION—POTENTIAL INJURY: Do not cut, twist, bind, crush, or place heavy objects on the power
cord. Do not subject the power cord to abrasion or stress. Do not pinch the power cord between objects
such as furniture and walls. If any of these things happen, a risk of fire or electrical shock results. Inspect
the power cord regularly for signs of such problems. Remove the power cord from the electrical outlet
before inspecting it.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, make sure that all external
connections (such as Ethernet and telephone system connections) are properly installed in their marked
plug-in ports.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, if you are accessing the controller
board or installing optional hardware or memory devices sometime after setting up the printer, then turn
the printer off, and unplug the power cord from the electrical outlet before continuing. If you have any
other devices attached to the printer, then turn them off as well, and unplug any cables going into the
printer.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not use the fax feature during a
lightning storm.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock when cleaning the exterior of the
printer, unplug the power cord from the electrical outlet and disconnect all cables from the printer before
proceeding.
CAUTION—POTENTIAL INJURY: If the printer weight is greater than 20 kg (44 lb), then it may require
two or more people to lift it safely.
CAUTION—POTENTIAL INJURY: When moving the printer, follow these guidelines to avoid personal
injury or printer damage:
• Make sure that all doors and trays are closed.
• Turn off the printer, and then unplug the power cord from the electrical outlet.
• Disconnect all cords and cables from the printer.
• If the printer has separate floor-standing optional trays or output options attached to it, then disconnect
them before moving the printer.
• If the printer has a caster base, then carefully roll it to the new location. Use caution when passing over
thresholds and breaks in flooring.
• If the printer does not have a caster base but is configured with optional trays or output options, then remove
the output options and lift the printer off the trays. Do not try to lift the printer and any options at the same
time.
• Always use the handholds on the printer to lift it.
• Any cart used to move the printer must have a surface able to support the full footprint of the printer.
• Any cart used to move the hardware options must have a surface able to support the dimensions of the
options.
• Keep the printer in an upright position.
• Avoid severe jarring movements.
• Make sure that your fingers are not under the printer when you set it down.
• Make sure that there is adequate clearance around the printer.
CAUTION—TIPPING HAZARD: Installing one or more options on your printer or MFP may require a
caster base, furniture, or other feature to prevent instability causing possible injury. For more information
on supported configurations, contact the place where you purchased the printer.
CAUTION—TIPPING HAZARD: To reduce the risk of equipment instability, load each tray separately.
Keep all other trays closed until needed.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot
component, allow the surface to cool before touching it.
CAUTION—PINCH HAZARD: To avoid the risk of a pinch injury, use caution in areas marked with this
label. Pinch injuries may occur around moving parts, such as gears, doors, trays, and covers.
CAUTION—POTENTIAL INJURY: This product uses a laser. Use of controls or adjustments or
performance of procedures other than those specified in the User’s Guide may result in hazardous
radiation exposure.
CAUTION—POTENTIAL INJURY: The lithium battery in this product is not intended to be replaced.
There is a danger of explosion if a lithium battery is incorrectly replaced. Do not recharge, disassemble,
or incinerate a lithium battery. Discard used lithium batteries according to the manufacturer's instructions
and local regulations.
This product is designed, tested, and approved to meet strict global safety standards with the use of specific
manufacturer's components. The safety features of some parts may not always be obvious. The manufacturer
is not responsible for the use of other replacement parts.
Refer service or repairs, other than those described in the user documentation, to a service representative.
This product uses a printing process that heats the print media, and the heat may cause the media to release
emissions. You must understand the section in your operating instructions that discusses the guidelines for
selecting print media to avoid the possibility of harmful emissions.
This product may produce small amounts of ozone during normal operation, and may be equipped with a filter
designed to limit ozone concentrations to levels well below the recommended exposure limits. To avoid high
ozone concentration levels during extensive usage, install this product in a well-ventilated area and replace
the ozone and exhaust filters if instructed to do so in the product maintenance instructions. If there are no
references to filters in the product maintenance instructions, then there are no filters requiring replacement for
this product.
SAVE THESE INSTRUCTIONS.
Learn about the printer 9
Learn about the printer

Printer configurations
3500-285 MFP
1 Scanner
2 Standard bin
3 Manual feeder
4 250‑sheet tray
5 Control panel
3500-685, 3500-8c6, 3500-485, 3500-685, 3500-876 MFPs
1 Automatic document feeder (ADF)

2 ADF tray
3 ADF bin
4 Standard bin
5 Manual feeder
6 Standard 250‑sheet tray
7 Optional 250‑sheet trays
Note: This option is supported only in some printer models.
8 Control panel
Using the control panel
Control panel part Function

1 Power button Turn on or turn off the printer.
Note: To turn off the printer, press and hold the power button for five seconds.
2 Home button Go to the home screen.
3 Back button Return to the previous screen.
4 Start button Start a job, depending on which mode is selected.
5 Indicator light Check the status of the printer.
6 Display • View printer messages and supply status.
• Set up and operate the printer.
Customizing the home screen

1 From the control panel, touch Settings > Device > Visible Home Screen Icons.
2 Select the icons that you want to appear on the home screen.
3 Apply the changes.
Changing the language of the keyboard on the display

Note: You can only change the language of the keyboard in printer tasks that require alphanumeric input
such as e‑mail or scan.
1 Touch the input field.
2 On the keyboard, touch and hold the language key.
3 Select a language.
Understanding the status of the indicator light

Indicator light Printer status
Off The printer is off.
Blue The printer is on or ready.
Blinking blue The printer is processing data.
Blinking red The printer requires user intervention.
Amber The printer is in Sleep mode.
Selecting paper
Paper guidelines
Use the appropriate paper to prevent jams and help ensure trouble‑free printing.
• Always use new, undamaged paper.
• Before loading paper, know the recommended printable side of the paper. This information is usually
indicated on the paper package.
• Do not use paper that has been cut or trimmed by hand.
• Do not mix paper sizes, types, or weights in the same tray; mixing results in jams.
• Do not use coated papers unless they are specifically designed for electrophotographic printing.
Paper characteristics
The following paper characteristics affect print quality and reliability. Consider these factors before printing on
them.
Weight
The trays can feed paper weights from 60 to 176 g/m2 (16 to 47 lb) grain long paper. Paper lighter than
60 g/m2 (16 lb) may not be stiff enough to feed properly, and may cause jams.
Curl
Curl is the tendency for paper to curl at its edges. Excessive curl can cause paper feeding problems. Curl can
occur after the paper passes through the printer, where it is exposed to high temperatures. Storing paper
unwrapped in hot, humid, cold, or dry conditions can contribute to paper curling before printing and can cause
feeding problems.
Smoothness
Paper smoothness directly affects print quality. If paper is too rough, toner cannot fuse to it properly. If paper
is too smooth, it can cause paper feeding or print quality issues. We recommend the use of paper with 50
Sheffield points.
Moisture content
The amount of moisture in paper affects both print quality and the printer ability to feed the paper correctly.
Leave paper in its original wrapper until you use it. Exposure of paper to moisture changes can degrade its
performance.
Store paper in its original wrapper in the same environment as the printer for 24 to 48 hours before printing.
Extend the time several days if the storage or transportation environment is very different from the printer
environment. Thick paper may also require a longer conditioning period.
Grain direction
Grain refers to the alignment of the paper fibers in a sheet of paper. Grain is either grain long, running the length
of the paper, or grain short, running the width of the paper.
For 60–176 g/m2 (16–47‑lb) paper, grain long paper is recommended.
Fiber content
Most high‑quality xerographic paper is made from 100 percent chemically treated pulped wood. This content
provides the paper with a high degree of stability, resulting in fewer paper feeding problems and better print
quality. Paper containing fibers such as cotton can negatively affect paper handling.
Unacceptable paper
The following paper types are not recommended for use with the printer:
• Chemically treated papers used to make copies without carbon paper, also known as carbonless papers,
carbonless copy paper (CCP), or no carbon required (NCR) paper
• Preprinted papers with chemicals that may contaminate the printer
• Preprinted papers that can be affected by the temperature in the printer fuser
• Preprinted papers that require a registration (the precise print location on the page) greater than ±2.3 mm
(±0.9 in.), such as optical character recognition (OCR) forms
In some cases, registration can be adjusted with a software application to successfully print on these forms.
• Coated papers (erasable bond), synthetic papers, thermal papers
• Rough‑edged, rough or heavily textured surface papers, or curled papers
• Recycled papers that fail EN12281:2002 (European)
• Paper weighing less than 60 g/m2 (16 lb)
• Multiple‑part forms or documents
Storing paper
Use these paper storage guidelines to help avoid jams and uneven print quality:
• Store paper in its original wrapper in the same environment as the printer for 24 to 48 hours before printing.
• Extend the time several days if the storage or transportation environment is very different from the printer
environment. Thick paper may also require a longer conditioning period.
• For best results, store paper where the temperature is 21°C (70°F) and the relative humidity is 40 percent.
• Most label manufacturers recommend printing in a temperature range of 18–24°C (65–75°F) with relative
humidity between 40 and 60 percent.
• Store paper in cartons, on a pallet or shelf, rather than on the floor.

• Store individual packages on a flat surface.
• Do not store anything on top of individual paper packages.
• Take paper out of the carton or wrapper only when you are ready to load it in the printer. The carton and
wrapper help keep the paper clean, dry, and flat.
Selecting preprinted forms and letterhead

• Use grain long paper.
• Use only forms and letterhead printed using an offset lithographic or engraved printing process.
• Avoid paper with rough or heavily textured surfaces.
• Use inks that are not affected by the resin in toner. Inks that are oxidation‑set or oil‑based generally meet
these requirements; latex inks might not.
• Print samples on preprinted forms and letterheads considered for use before buying large quantities. This
action determines whether the ink in the preprinted form or letterhead affects print quality.
• When in doubt, contact your paper supplier.
• When printing on letterhead, load the paper in the proper orientation for your printer. For more information,
see the Paper and Specialty Media Guide.
Supported paper sizes

Paper size Standard or Manual feeder Two‑sided ADF Scanner glass
optional printing
250‑sheet tray
A4
210 x 297 mm
(8.27 x 11.7 in.)
A51 X
148 x 210 mm
(5.83 x 8.27 in.)
A6 X
105 x 148 mm
(4.13 x 5.83 in.)
JIS B5 X
182 x 257 mm
(7.17 x 10.1 in.)
1 The default support is long‑edge feed. When running on short‑edge feed, A5 is treated as narrow paper.
2When selected, the page is formatted for 215.90 x 355.60 mm (8.5 x 14 in.) unless specified by the software
application.
3 Load narrow paper with the short edge entering the printer first.
4 Supports paper size only up to 216 x 297 mm (8.5 x 11.7 in.).
5The standard 250‑sheet tray supports only up to five envelopes at a time. The optional 250‑sheet tray supports
up to 40 envelopes at a time.

optional printing
250‑sheet tray
Oficio (Mexico) X
215.9 x 340.4 mm
(8.5 x 13.4 in.)
Hagaki X X
100 x 148 mm
(3.94 x 5.83 in.)
Statement X
139.7 x 215.9 mm
(5.5 x 8.5 in.)
Executive X
184.2 x 266.7 mm
(7.25 x 10.5 in.)
Letter
215.9 x 279.4 mm
(8.5 x 11 in.)
Legal X
215.9 x 355.6 mm
(8.5 x 14 in.)
Folio X
215.9 x 330.2 mm
(8.5 x 13 in.)
Universal2, 3 4
98.4 x 148 mm
(3.86 x 5.83 in.) to
215.9 x 355.6 mm
(8.5 x 14 in.)
Universal2, 3 X X X X
25.4 x 25.4 mm (1 x 1 in.)
to 215.9 x 297 mm
(8.5 x 11.69 in.)
application.

optional printing
250‑sheet tray
Universal2, 3 X X X X
105 x 148 mm
(4.13 x 5.83 in.) to
215.9 x 355.6 mm
(8.5 x 14 in.)
7 3/4 Envelope 5 X X
98.4 x 190.5 mm
(3.875 x 7.5 in.)
9 Envelope 5 X X
98.4 x 225.4 mm
(3.875 x 8.9 in.)
10 Envelope 5 X X
104.8 x 241.3 mm
(4.12 x 9.5 in.)
DL Envelope 5 X X
110 x 220 mm
(4.33 x 8.66 in.)
C5 Envelope 5 X X
162 x 229 mm
(6.38 x 9.01 in.)
B5 Envelope 5 X X
176 x 250 mm
(6.93 x 9.84 in.)
Other Envelope 5 X X N/A
98.4 x 162 mm
(3.87 x 6.38 in.) to
176 x 250 mm
(6.93 x 9.84 in.)
application.
Supported paper types

Notes:
• Labels, envelopes, and card stock always print at reduced speed.
• Labels are supported for occasional use and must be tested for acceptability.
• The ADF supports only plain paper.

Paper type Standard or optional Manual feeder Two‑sided printing
250‑sheet tray
Plain paper
Card stock X
Labels X
Envelopes X
Supported paper weights

Note: The ADF supports 52–90.3 g/m2 (14–24 lb bond) paper.
Paper type and weight Standard or optional Manual feeder Two‑sided printing
250‑sheet tray
Light paper
60–74.9 g/m2 grain long (16–19.9‑lb
bond)
Plain paper
75–90.3 g/m2 grain long (20–24‑lb
bond)
Heavy paper
90.3–105 g/m2 grain long (24.1–28‑lb
bond)
Card stock X
105.1–162 g/m2 grain long (28.1–43‑lb
bond)
Card stock X X
163–200 g/m2 grain long (43.1–53‑lb
bond)
Paper labels X
131 g/m2 (35‑lb bond)
Envelopes X
60–105 g/m2 (16–28‑lb bond)
Set up, install, and configure 18
Set up, install, and configure

Selecting a location for the printer
• Leave enough room to open trays, covers, and doors and to install hardware options.
• Set up the printer near an electrical outlet.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord
to an appropriately rated and properly grounded electrical outlet that is near the product and easily
accessible.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not place or use this product
near water or wet locations.
• Make sure that airflow in the room meets the latest revision of the ASHRAE 62 standard or the CEN Technical
Committee 156 standard.
• Provide a flat, sturdy, and stable surface.
• Keep the printer:
– Clean, dry, and free of dust
– Away from stray staples and paper clips
– Away from the direct airflow of air conditioners, heaters, or ventilators
– Free from direct sunlight and humidity extremes
• Observe the temperature range.
Operating temperature 10 to 32.2°C (50 to 90°F)
• Allow the following recommended amount of space around the printer for proper ventilation:
1 Top 305 mm (12 in.)

2 Rear 102 mm (4 in.)
3 Right side 76 mm (3 in.)
4 Front 76 mm (3 in.)
5 Left side 76 mm (3 in.)
Attaching cables
lightning storm.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord to
an appropriately rated and properly grounded electrical outlet that is near the product and easily
accessible.
Authority.
Warning—Potential Damage: To avoid loss of data or printer malfunction, do not touch the USB cable, any
wireless network adapter, or the printer in the areas shown while actively printing.
Printer port Function

1 LINE port Connect the printer to an active telephone line through a standard wall jack (RJ‑11), DSL
filter, or VoIP adapter, or any other adapter that allows you to access the telephone line
to send and receive faxes.
Note: To enable manual fax, use a corded fax splitter.
2 Ethernet port Connect the printer to a network.
3 USB printer port Connect the printer to a computer.
Printer port Function

4 Power cord socket Connect the printer to a properly grounded electrical outlet.
Installing optional trays

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, if you are accessing the controller
board or installing optional hardware or memory devices sometime after setting up the printer, then turn
the printer off, and unplug the power cord from the electrical outlet before continuing. If you have any
other devices attached to the printer, then turn them off as well, and unplug any cables going into the
printer.
1 Turn off the printer.
2 Unplug the power cord from the electrical outlet, and then from the printer.
3 Unpack the optional tray, and then remove all packing material.
4 Align the printer with the optional tray, and then lower the printer into place.
CAUTION—POTENTIAL INJURY: If the printer weight is greater than 20 kg (44 lb), then it may
require two or more people to lift it safely.
5 Connect the power cord to the printer, and then to the electrical outlet.
accessible.
6 Turn on the printer.
Add the tray in the print driver to make it available for print jobs. For more information, see “Adding available
options in the print driver” on page 32.
Setting up the printer to fax
Setting up the fax function

Notes:
• Some connection methods are applicable only in some countries or regions.
• If the fax function is enabled and not fully set up, then the indicator light may blink red.
• If you do not have a TCP/IP environment, then use the control panel to set up fax.
Warning—Potential Damage: To avoid loss of data or printer malfunction, do not touch cables or the printer
in the area shown while actively sending or receiving a fax.

1 From the home screen, touch:
Settings > Device > Preferences > Run Initial Setup
2 Turn off the printer, wait for about 10 seconds, and then turn on the printer.
3 On the Fax setup screen, configure the settings.
4 Finish the setup.
Using the Embedded Web Server

1 Open a web browser, and then type the printer IP address in the address field.
Notes:
• View the printer IP address on the home screen. The IP address appears as four sets of numbers
separated by periods, such as 123.123.123.123.
• If you are using a proxy server, then temporarily disable it to load the web page correctly.
2 Click Settings > Fax > Fax Setup > General Fax Settings.
3 Configure the settings.
Setting up fax using a standard telephone line

lightning storm.
lightning storm.
Authority.
Setup 1: Printer is connected to a dedicated fax line
1 Connect one end of the telephone cable to the line port of the printer.
2 Connect the other end of the cable to an active analog wall jack.
Notes:
• You can set the printer to receive faxes automatically (set Auto Answer to On) or manually (set Auto
Answer to Off).
• If you want to receive faxes automatically, then set the printer to pick up on a specified number of rings.
Setup 2: Printer is sharing the line with an answering machine

Note: If you subscribe to a distinctive ring service, then make sure that you set the correct ring pattern for
the printer. Otherwise, the printer does not receive faxes even if you have set it to receive faxes
automatically.
Connected to different wall jacks
2 Connect the other end of the cable to an active analog wall jack.
Notes:
• If you have only one telephone number on your line, then set the printer to receive faxes automatically.
• Set the printer to pick up calls two rings after the answering machine. For example, if the answering
machine picks up calls after four rings, then set the printer Rings to Answer setting to 6.
Setting up fax in countries or regions with different telephone wall jacks

and plugs
lightning storm.
lightning storm.
Authority.
The standard wall jack adopted by most countries or regions is RJ11. If the wall jack or equipment in your facility
is not compatible with this type of connection, then use a telephone adapter. An adapter for your country or
region may not come with your printer, and you may need to purchase it separately.
There may be an adapter plug installed in the telephone port of the printer. Do not remove the adapter plug
from the telephone port of the printer if you are connecting to a serial or cascaded telephone system.
Connecting the printer to a non‑RJ11 wall jack
2 Connect the other end of the cable to the RJ11 adapter, and then connect the adapter to the wall jack.
3 If you want to connect another device with a non‑RJ11 connector to the same wall jack, then connect it
directly to the telephone adapter.
Connecting the printer to a wall jack in Germany

The German wall jack has two kinds of ports. The N ports are for fax machines, modems, and answering
machines. The F port is for telephones. Connect the printer to any of the N ports.
2 Connect the other end of the cable to the RJ11 adapter, and then connect the adapter to an N port.
3 If you want to connect a telephone and answering machine to the same wall jack, then connect the devices
as shown.
Connecting to a distinctive ring service

A distinctive ring service lets you have multiple telephone numbers on one telephone line. Each telephone
number is assigned a different ring pattern.
1 From the home screen, touch Settings > Fax > Fax Setup > Fax Receive Settings > Admin Controls >
Answer On.
2 Select a ring pattern.
Setting the fax date and time

1 From the home screen, touch Settings > Device > Preferences > Date and Time > Configure.
Configuring the fax speaker settings

1 From the home screen, touch Settings > Fax > Fax Setup > Speaker Settings.
2 Do the following:
• Set the Speaker Mode to Always On.
• Set the Speaker Volume to High.
• Activate the Ringer Volume.
Loading paper and specialty media
Setting the paper size and type

1 From the home screen, navigate to:
Settings > Paper > Tray Configuration > Paper Size/Type > select a paper source
2 Set the paper size and type.
Configuring Universal paper settings

1 From the home screen, touch Settings > Paper > Media Configuration > Universal Setup.
Loading trays
CAUTION—TIPPING HAZARD: To reduce the risk of equipment instability, load each tray separately.
Keep all other trays closed until needed.
1 Remove the tray.
Note: To avoid paper jams, do not remove trays while the printer is busy.
2 Flex, fan, and align the paper edges before loading.
3 Load the paper stack with the printable side faceup.
Notes:
• Load letterhead faceup with the header toward the back of the tray for one‑sided printing.
• Load letterhead facedown with the header toward the front of the tray for two‑sided printing.
• Do not slide paper into the tray.
• To avoid paper jams, make sure that the stack height is below the maximum paper fill indicator.
4 Adjust the guides to match the size of the paper that you are loading.
5 Insert the tray.

If necessary, set the paper size and paper type from the control panel to match the paper loaded.
Loading the manual feeder

1 Adjust the guide to match the size of the paper that you are loading.
2 Load a sheet of paper with the printable side faceup.

• Load letterhead with the printable side faceup and the top edge entering the printer first for one‑sided
printing.
• Load letterhead with the printable side facedown and the top edge entering the printer last for two‑sided
printing.
• Load envelope with the flap side down and against the right side of the paper guide.
3 Feed the paper until its leading edge gets pulled in.
Notes:
• To avoid paper jams, do not force paper into the manual feeder.
• Before loading another sheet, wait for a message to appear on the display.
Linking trays
1 From the home screen, touch Settings > Paper > Tray Configuration > select a paper source.
2 Set the same paper size and paper type for the trays that you are linking.
3 From the home screen, touch Settings > Device > Maintenance > Config Menu > Tray Configuration >
Tray Linking.
4 Touch Automatic.
To unlink trays, make sure that no trays have the same paper size and paper type settings.
Warning—Potential Damage: The temperature of the fuser varies according to the specified paper type. To
avoid printing issues, match the paper type setting in the printer with the paper loaded in the tray.
Installing and updating software, drivers, and firmware
Installing the printer software

Notes:
• The print driver is included in the software installer package.
• For Macintosh computers with macOS version 10.7 or later, you do not need to install the driver to print
on an AirPrint-certified printer.
1 Obtain a copy of the software installer package.
• From the software CD that came with your printer.
• From our website or the place where you purchased the printer.
2 Run the installer, and then follow the instructions on the computer screen.
Updating firmware
Some applications require a minimum device firmware level to operate correctly.
For more information on updating the device firmware, contact your sales representative.
Notes:
• View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
2 Click Settings > Device > Update Firmware.
3 Browse to the flash file.
4 Click Upload.
Exporting or importing a configuration file

You can export the configuration settings of your printer into a text file, and then import the file to apply the
settings to other printers.
Notes:
2 From the Embedded Web Server, click Export Configuration or Import Configuration.
3 Follow the instructions on the screen.
4 If the printer supports applications, then do the following:
a Click Apps > select the application > Configure.
b Click Export or Import.
Adding available options in the print driver

For Windows users
1 Open the printers folder.
2 Select the printer you want to update, and then do either of the following:
• For Windows 7 or later, select Printer properties.
• For earlier versions, select Properties.
3 Navigate to the Configuration tab, and then select Update Now ‑ Ask Printer.
For Macintosh users

1 From System Preferences in the Apple menu, navigate to your printer, and then select Options & Supplies.
2 Navigate to the list of hardware options, and then add any installed options.
Networking
Installing the wireless print server

2 Install the adapter.
3 Attach the NFC card.
Connecting the printer to a Wi‑Fi network

Make sure that Active Adapter is set to Auto. From the home screen, touch Settings > Network/Ports > Network
Overview > Active Adapter.
1 From the home screen, touch Settings > Network/Ports > Wireless > Setup On Printer Panel > Choose
Network.
2 Select a Wi‑Fi network, and then type the network password.
Note: For Wi‑Fi‑network‑ready printer models, a prompt for Wi‑Fi network setup appears during initial
setup.
Connecting the printer to a wireless network using Wi‑Fi Protected Setup

(WPS)
Before you begin, make sure that:
• The access point (wireless router) is WPS‑certified or WPS‑compatible. For more information, see the
documentation that came with your access point.
• A wireless network adapter is installed in your printer. For more information, see the instructions that came
with the adapter.
• Active Adapter is set to Auto. From the home screen, touch Settings > Network/Ports > Network Overview
> Active Adapter.
Using the Push Button method

1 From the home screen, touch Settings > Network/Ports > Wireless > Wi‑Fi Protected Setup > Start Push
Button Method.
2 Follow the instructions on the display.
Using the personal identification number (PIN) method

1 From the home screen, touch Settings > Network/Ports > Wireless > Wi‑Fi Protected Setup > Start PIN
Method.
2 Copy the eight‑digit WPS PIN.
3 Open a web browser, and then type the IP address of your access point in the address field.
Notes:
• To know the IP address, see the documentation that came with your access point.
4 Access the WPS settings. For more information, see the documentation that came with your access point.
5 Enter the eight‑digit PIN, and then save the changes.
Connecting a mobile device to the printer wireless network

1 Enable Wi‑Fi Direct® in the printer. From the home screen, touch Settings > Network/Ports > Wireless >
Enable Wi‑Fi Direct.
Notes:
• The Wi‑Fi Direct SSID and password are generated automatically. To view the Wi‑Fi Direct SSID and
password, go to the Wi‑Fi Direct menu.
• You can also change the SSID and password, if necessary.
2 Connect your mobile device to the printer wireless network.
Deactivating the Wi‑Fi network

1 From the home screen, touch Settings > Network/Ports > Network Overview > Active Adapter > Standard
Network.
Checking the printer connectivity

1 From the home screen, touch Settings > Reports > Network > Network Setup Page.
2 Check the first section of the network setup page, and confirm that the status is connected.
If the status is not connected, then the LAN drop may be inactive, or the network cable may be
malfunctioning. Contact your administrator for assistance.
Managing bookmarks
Creating bookmarks
Use bookmarks to print frequently accessed documents that are stored in servers or on the web.
Notes:
2 Click Bookmarks > Add Bookmark, and then type a bookmark name.
3 Select an Address protocol type, and then do one of the following:
• For HTTP and HTTPS, type the URL that you want to bookmark.
• For HTTPS, make sure to use the host name instead of the IP address. For example, type
myWebsite.com/sample.pdf instead of typing 123.123.123.123/sample.pdf. Make sure that
the host name also matches the Common Name (CN) value in the server certificate. For more information
on obtaining the CN value in the server certificate, see the help information for your web browser.
• For FTP, type the FTP address. For example, myServer/myDirectory. Enter the FTP port. Port 21 is
the default port for sending commands.
• For SMB, type the network folder address. For example, myServer/myShare/myFile.pdf. Type the
network domain name.
• If necessary, select the Authentication type for FTP and SMB.
To limit access to the bookmark, enter a PIN.
Note: The application supports the following file types: PDF, JPEG, TIFF, and HTML-based web pages.
Other file types such as DOCX and XLXS are supported in some printer models.
4 Click Save.
Creating folders
Notes:
2 Click Bookmarks > Add Folder, and then type a folder name.
Note: To limit access to the folder, enter a PIN.
3 Click Save.
Note: You can create folders or bookmarks inside a folder. To create a bookmark, see “Creating bookmarks”
on page 36.
Printing the Menu Settings Page

From the home screen, touch Settings > Reports > Menu Settings Page.
Secure the printer 38
Secure the printer

Erasing printer memory
To erase volatile memory or buffered data in your printer, turn off the printer.
To erase non‑volatile memory or individual settings, device and network settings, security settings, and
embedded solutions, do the following:
1 From the home screen, touch Settings > Device > Maintenance > Out of Service Erase.
2 Select the Sanitize all information on nonvolatile memory check box, and then touch OK.
3 Select either Start initial setup or Leave printer offline, and then touch OK.
Restoring factory default settings

1 From the home screen, touch Settings > Device > Restore Factory Defaults.
2 In the Restore Settings menu, select the settings that you want to restore.
3 Touch RESTORE.
Statement of Volatility
Your printer contains various types of memory that can store device and network settings, and user data.
Type of memory Description
Volatile memory Your printer uses standard random access memory
(RAM) to temporarily buffer user data during simple print
jobs.
Non-volatile memory Your printer may use two forms of non-volatile memory:
EEPROM and NAND (flash memory). Both types are used
to store operating system, device settings, and network
information.
Erase the content of any installed printer memory in the following circumstances:
• The printer is being decommissioned.
• The printer is being moved to a different department or location.
• The printer is being serviced by someone from outside your organization.
• The printer is being removed from your premises for service.
• The printer is being sold to another organization.
Print 39
Print
Printing from a computer
Note: For labels, card stock, and envelopes, set the paper size and type in the printer before printing the
document.
1 From the document that you are trying to print, open the Print dialog.
2 If necessary, adjust the settings.
3 Print the document.
Printing from a mobile device
Printing from a mobile device using Google Cloud Print

Google Cloud PrintTM is a printing service that allows you to print to any Google Cloud Print‑ready printer.
Before you begin, make sure that:
• The printer is registered to the Google Cloud Print server.
• The Cloud Print plugin is downloaded from the Google PlayTM store and is enabled in the mobile device.
1 From your AndroidTM mobile device, open a document or select a document from your file manager.
2 Tap > Print.
3 Select a printer, and then tap .
Printing from a mobile device using Mopria Print Service

Mopria® Print Service is a mobile printing solution for mobile devices running on Android version 5.0 or later. It
allows you to print directly to any Mopria‑certified printer.
Note: Make sure that you download the Mopria Print Service application from the Google Play store and
enable it in the mobile device.
1 From your Android mobile device, launch a compatible application or select a document from your file
manager.
2 Tap > Print.

3 Select a printer, and then adjust the settings, if necessary.
4 Tap .
Print 40
Printing from a mobile device using AirPrint

The AirPrint software feature is a mobile printing solution that allows you to print directly from Apple devices
to an AirPrint‑certified printer.
Notes:
• Make sure that the Apple device and the printer are connected to the same network. If the network has
multiple wireless hubs, then make sure that both devices are connected to the same subnet.
• This application is supported only in some Apple devices.
1 From your mobile device, select a document from your file manager or launch a compatible application.
2 Tap > Print.

Printing from a mobile device using Wi‑Fi Direct®

Wi‑Fi Direct is a printing service that lets you print to any Wi‑Fi Direct‑ready printer.
Note: Make sure that the mobile device is connected to the printer wireless network. For more information,
see “Connecting a mobile device to the printer wireless network” on page 35.
1 From your mobile device, launch a compatible application or select a document from your file manager.
2 Depending on your mobile device, do one of the following:
• Tap > Print.
• Tap > Print.

• Tap > Print.
Print 41
Printing from a flash drive

This feature is available only in some printer models.
1 Insert the flash drive.
Notes:
• If you insert the flash drive when an error message appears, then the printer ignores the flash drive.
• If you insert the flash drive while the printer is processing other print jobs, then Busy appears on the
display.
2 Select the document that you want to print.
If necessary, configure other print settings.
To print another document, select USB Drive.
Warning—Potential Damage: To avoid loss of data or printer malfunction, do not touch the flash drive or
the printer in the area shown while actively printing, reading, or writing from the memory device.
Print 42
Supported flash drives and file types

Flash drives
Notes:
– The printer supports high‑speed USB flash drives with full‑speed standard.
– USB flash drives must support the File Allocation Table (FAT) system.
Many flash drives are tested and approved for use with the printer. For more information, contact the place
where you purchased the printer.
File types
Documents
PDF (version 1.7 or earlier)
Images
.JPEG or .jpg
Configuring confidential jobs

1 From the control panel, navigate to:
Settings > Security > Confidential Print Setup
Use To
Max Invalid PIN Set the number of times an invalid PIN can be entered.
Note: When the limit is reached, the print jobs for that user name are deleted.
Confidential Job Set the expiration time for confidential print jobs.
Expiration Note: Confidential held jobs are stored in the printer until they are released or
deleted manually.
Repeat Job Expiration Set the expiration time for a repeat print job.
Note: Repeat held jobs are stored in the printer memory for reprinting.
Verify Job Expiration Set the expiration time that the printer prints a copy before printing the remaining
copies.
Note: Verify jobs print one copy to check if it is satisfactory before printing the
remaining copies.
Reserve Job Expiration Set the expiration time that the printer stores print jobs.
Note: Reserve held jobs are automatically deleted after printing.
Require All Jobs to be Set the printer to hold all print jobs.
Held
Keep duplicate Set the printer to print all documents with the same file name.
documents
Print 43
Printing confidential and other held jobs

For Windows users
1 With a document open, click File > Print.
2 Click Properties, Preferences, Options, or Setup.
3 Click Print and Hold.
4 Select Use Print and Hold, and then assign a user name.
5 Select the print job type (Confidential, Repeat, Reserve, or Verify).
If the print job is confidential, then enter a four‑digit PIN.
6 Click OK or Print.
7 From the printer home screen, release the print job.
• For confidential print jobs, navigate to:
Held jobs > select your user name > Confidential > enter the PIN > select the print job > configure the
settings > Print
• For other print jobs, navigate to:
Held jobs > select your user name > select the print job > configure the settings > Print
For Macintosh users

1 With a document open, choose File > Print.
If necessary, click the disclosure triangle to see more options.
2 From the print options or Copies & Pages menu, choose Job Routing.
3 Select the print job type (Confidential, Repeat, Reserve, or Verify).
If the print job is confidential, then assign a user name and a four‑digit PIN.
4 Click OK or Print.
5 From the printer home screen, release the print job.
• For confidential print jobs, navigate to:
Held jobs > select your user name > Confidential > enter the PIN > select the print job > configure the
settings > Print
• For other print jobs, navigate to:
Held jobs > select your user name > select the print job > configure the settings > Print
Printing a font sample list

1 From the home screen, touch Settings > Reports > Print > Print Fonts.
2 Touch PCL Fonts or PostScript Fonts.
Print 44
Placing separator sheets between copies

1 From the home screen, touch Settings > Print > Layout > Separator Sheets > Between Copies.
Canceling a print job

From the printer control panel
1 From the home screen, touch Cancel a job.
2 Select a job to cancel.
From the computer

1 Depending on the operating system, do either of the following:
• Open the printers folder, and then select your printer.
• From the System Preferences in the Apple menu, navigate to your printer.
2 Select a job to cancel.
Adjusting toner darkness

1 From the home screen, touch Settings > Print > Quality > Toner Darkness.
2 Select a setting.
Copy 45
Copy
Using the automatic document feeder and scanner glass
Automatic document feeder (ADF) Scanner glass
• Use the ADF for multiple‑page or two-sided

documents.
• Load an original document faceup. For multiple‑page
documents, make sure to align the leading edge
before loading. • Use the scanner glass for single‑page documents,
book pages, small items (such as postcards or
• Make sure to adjust the ADF guides to match the width photos), transparencies, photo paper, or thin media
of the paper that you are loading.
(such as magazine clippings).
• Place the document facedown in the corner with the
arrow.
Making copies
1 Load an original document into the ADF tray or on the scanner glass.
Note: To avoid a cropped image, make sure that the original document and output have the same paper
size.
2 From the home screen, touch Copy, and then specify the number of copies.
If necessary, adjust the copy settings.
3 Copy the document.
Note: To make a quick copy, from the control panel, press .
Copying photos
1 Place a photo on the scanner glass.
2 From the home screen, touch Copy > Content Type > Photo.
Copy 46
Copying on letterhead
2 From the home screen, touch Copy > Copy From > select the size of the original document.
3 Touch Copy To, and then select the paper source that contains the letterhead.
If you loaded the letterhead into the manual feeder, then navigate to:
Copy To > Manual Feeder > select a paper size > Letterhead
Copying on both sides of the paper

2 From the home screen, touch Copy > Sides.
3 Adjust the settings.
Reducing or enlarging copies

Copy > Scale > specify a scale value
Note: Changing the size of the original document or output after setting Scale restores the scale value to
Auto.
Copying multiple pages onto a single sheet

2 From the home screen, touch Copy > Pages per Side.
3 Adjust the settings.
Collating copies
2 From the home screen, touch Copy > Collate > On [1,2,1,2,1,2].
Copy 47
Copying cards
1 Load a card on the scanner glass.
Copy > ID Copy
3 If necessary, adjust the settings.
Creating a copy shortcut

1 From the home screen, touch Copy.
2 Configure the settings, and then touch .

3 Create a shortcut.
E-mail 48
E-mail

documents.
arrow.
Configuring the SMTP server for e‑mail

From the control panel
1 From the control panel, touch Settings > E‑mail > E‑mail Setup.
From the Embedded Web Server

Notes:
2 Click Settings > E‑mail.
3 From the E‑mail Setup section, configure the settings.
4 Click Save.
E-mail 49
Sending an e-mail
2 From the home screen, touch E-mail, and then enter the needed information.
3 If necessary, configure the output file type settings.
4 Send the e-mail.
Creating an e-mail shortcut

1 From the home screen, touch E‑mail.
2 Configure the settings, and then touch .

Fax 50
Fax

documents.
arrow.
Sending a fax
1 Load the original document into the ADF tray or on the scanner glass.
2 From the home screen, touch Fax, and then enter the needed information.
3 If necessary, configure other fax settings.
4 Send the fax job.
Using the computer

Note: Make sure that the Universal Fax driver is installed.
For Windows users

1 With a document open, click File > Print.
2 Select the printer, and then click Properties, Preferences, Options, or Setup.
3 Click Fax > Enable fax, and then enter the recipient number.
5 Send the fax job.
Fax 51
For Macintosh users

1 With a document open, choose File > Print.
2 Select the printer and enter the recipient number.
4 Send the fax job.
Scheduling a fax
1 Load the original document into the ADF tray or on the scanner glass.
Fax > To > enter the fax number > Done
3 Touch Send Time, configure the date and time, and then touch OK.
4 Send the fax.
Creating a fax destination shortcut

1 From the home screen, touch Fax > To.
2 Enter the recipient number, and then touch Done.
3 Touch .
Changing the fax resolution

3 Touch Resolution, and then adjust the setting.
4 Send the fax.
Adjusting the fax darkness

3 Touch Darkness, and then adjust the setting.
4 Send the fax.
Fax 52
Printing a fax log

1 From the home screen, touch Settings > Reports > Fax.
2 Touch Fax Job Log or Fax Call Log.
Blocking junk faxes

1 From the home screen, touch Settings > Fax > Fax Setup > Fax Receive Settings > Admin Controls.
2 Set Block No Name Fax to On.
Holding a fax
Notes:
2 Click Settings > Fax > Fax Setup > Fax Receive Settings > Holding Faxes.
3 Select a mode.
Forwarding a fax
1 From the home screen, touch Settings > Fax > Fax Setup > Fax Receive Settings > Admin Controls.
2 Touch Fax Forwarding > Forward.
3 Configure the Forward to and Confirmation E‑mail settings.
Scan 53
Scan

documents.
arrow.
Creating an FTP shortcut

Note: You may need administrative rights to create a shortcut.
Notes:
2 Click Shortcuts > Add Shortcut.
3 From the Shortcut Type menu, select FTP, and then configure the settings.
Scanning to an FTP server using a shortcut

2 From the home screen, touch Shortcuts > FTP
3 Select the shortcut.
Scan 54
Creating a network folder shortcut

Notes:
2 Click Shortcuts > Add Shortcut.
3 From the Shortcut Type menu, select Network Folder, and then configure the settings.
Scanning to a network folder using a shortcut

2 From the home screen, touch Shortcuts > Scan to Network
3 Select the shortcut.
Scanning to a flash drive

2 Insert the flash drive.
3 Touch Scan to USB and adjust the settings if necessary.

Note: If the USB Drive screen does not appear, then touch USB Drive on the home screen.
4 Scan the document.
Warning—Potential Damage: To avoid loss of data or printer malfunction, do not touch the flash drive or
the printer in the area shown while actively printing, reading, or writing from the memory device.
Scan 55
Use printer menus 56
Use printer menus

Menu map
Device • Preferences • Restore Factory Defaults
• Eco‑Mode • Maintenance
• Remote Operator Panel • Visible Home Screen Icons
• Notifications • About this Printer
• Power Management
Print • Layout • PostScript
• Setup • PCL
• Quality • Image
Paper • Tray Configuration • Media Configuration
Copy Copy Defaults
Fax Fax Defaults
E‑mail • E‑mail Setup • E‑mail Defaults
FTP FTP Defaults
USB Drive • Flash Drive Scan • Flash Drive Print
Network/Ports • Network Overview • LPD Configuration
• Wireless • HTTP/FTP Settings
• Ethernet • USB
• TCP/IP • Restrict external network access
• SNMP • Google Cloud Print
• IPSec • Wi‑Fi Direct
• 802.1x
Security • Login methods* • Confidential Print Setup
• Certificate Management* • Erase Temporary Data Files
• Login Restrictions • Miscellaneous
Cloud Connector Enable/Disable Connectors
Reports • Menu Settings Page • Shortcuts
• Device • Fax
• Print • Network
Troubleshooting Print Quality Test Pages Cleaning the scanner
* These menu settings appear only in the Embedded Web Server.
Device
Preferences
Menu item Description
Display Language Set the language of the text that appears on the display.
[List of languages]
Country/Region Identify the country or region where the printer is configured
[List of countries or regions] to operate.
Run initial setup Run the setup wizard.

No*
Yes
Keyboard Select a language as a keyboard type.
Keyboard Type Note: All the Keyboard Type values may not appear or may
[List of languages] require special hardware to appear.
Displayed information Specify the information to appear on the home screen.
Display Text 1 (IP Address*)
Display Text 2 (Date/Time*)
Custom Text 1
Custom Text 2
Date and Time Configure the printer date and time.
Configure
Current Date and Time
Manually Set Date and Time
Date Format (MM‑DD‑YYYY*)
Time Format (12 hour A.M./P.M.*)
Time Zone
Date and Time Configure the settings for Network Time Protocol (NTP).
Network Time Protocol Note: When Enable Authentication is set to MD5 key, Key ID
Enable NTP (On*) and Password appear.
NTP Server
Enable Authentication
Paper Sizes Specify the unit of measurement for paper sizes.
U.S.* Note: The country or region selected in the initial setup
Metric wizard determines the initial paper size setting.
Screen Brightness Adjust the brightness of the display.
20–100% (100*)
Flash Drive Access Enable access to the flash drive.
Disabled
Enabled*
Note: An asterisk (*) next to a value indicates the factory default setting.

One Page Flatbed Scanning Set copies from the scanner glass to only one page at a time.
On
Off*
Screen Timeout Set the idle time in seconds before the display shows the home
5–300 (60*) screen, or before the printer logs out a user account
automatically.
Eco-Mode
Print Specify whether to print on one side or two sides of the paper.
Sides
1‑Sided*
2‑Sided
Print Print multiple page images on one side of a sheet of paper.
Pages per Side
Off*
2 pages per side
3 pages per side
4 pages per side
6 pages per side
9 pages per side
12 pages per side
16 pages per side
Print Determine the lightness or darkness of text images.
Toner Darkness
1–10 (8*)
Copy Specify the scanning behavior based on the original
Sides document.
1 sided to 1 sided*
1 sided to 2 sided
2 sided to 1 sided
2 sided to 2 sided
Copy Specify the scanning behavior based on the original
Pages per Side document.
Off*
2 Portrait pages
4 Portrait pages
2 Landscape pages
4 Landscape pages

Copy Determine the darkness of the scanned text images.
Darkness
1–9 (5*)
Remote Operator Panel

External VNC Connection Connect an external Virtual Network Computing (VNC) client
Don’t Allow* to the remote control panel.
Allow
Authentication Type Set the authentication type when accessing the VNC client
None* server.
Standard Authentication
VNC Password Specify the password to connect to the VNC client server.
Note: This menu item appears only if Authentication Type is
set to Standard Authentication.
Notifications
ADF Loaded Beep Enable a sound when loading paper into the ADF.
Off
On*
Alarm Control Set the number of times that the alarm sounds when the printer
Off requires user intervention.
Single*
Continuous
Supplies Show the estimated status of the supplies.
Show Supply Estimates
Show estimates*
Do not show estimates
Supplies Set the number of times that the alarm sounds when the
Cartridge Alarm cartridge is low.
Off
Single*
Continuous

Supplies Configure notification settings when the printer requires user
Custom Supply Notifications intervention.
Note: This menu item appears only in the Embedded Web
Server.
E‑mail Alerts Setup Configure the e‑mail settings of the printer.
E‑mail Setup
Primary SMTP Gateway
Primary SMTP Gateway Port (25*)
Secondary SMTP Gateway
Secondary SMTP Gateway Port (25*)
SMTP Timeout (30 seconds*)
Reply Address
Always use SMTP default Reply
Address(Off*)
Use SSL/TLS(Disabled*)
Require Trusted Certificate(On*)
SMTP Server Authentication
(No authentication required*)
Device‑Initiated E‑mail(None*)
Device Userid
Device Password
NTLM Domain
Disable “SMTP server not set up” error(Off*)
Error Prevention Set the printer to check for jammed paper automatically.
Jam Assist
Off
On*
Error Prevention Let the printer continue processing or printing a job
Auto Continue automatically after clearing certain attendance conditions.
Disabled
Enabled* (5 seconds)
Auto Continue Time
Error Prevention Set the printer to restart when an error occurs.
Auto Reboot
Auto Reboot
Reboot when idle
Reboot always*
Reboot never
Error Prevention Set the number of automatic reboots that the printer can
Auto Reboot perform.
Max Auto Reboots (2*)

Error Prevention Set the number of seconds before the printer performs an
Auto Reboot automatic reboot.
Auto Reboot Window (720*)
Error Prevention Show a read‑only information of the reboot counter.
Auto Reboot
Auto Reboot Counter
Error Prevention Set the printer to show a message when a short paper error
Display Short Paper Error occurs.
On Note: Short paper refers to the size of the paper loaded.
Auto‑clear*
Error Prevention Set the printer to process the entire page into the memory
Page Protect before printing it.
Off*
On
Jam Content Recovery Set the printer to reprint jammed pages.
Jam Recovery
Off
On
Auto*
Jam Content Recovery Specify how to restart a scan job after resolving a paper jam.
Scanner Jam Recovery
Job level
Page level*
Power Management
Sleep Mode Profile Set the printer to stay in Ready mode or return to Sleep mode
Print from Sleep Mode after printing.
Stay awake after printing
Enter Sleep Mode after printing*
Timeouts Set the idle time before the printer begins operating in Sleep
Sleep Mode mode.
1–120 minutes (15*)

Timeouts Set the time before the printer turns off.
Hibernate Timeout
Disabled
1 hour
2 hours
3 hours
6 hours
1 day
2 days
3 days*
1 week
2 weeks
1 month
Timeouts Set Hibernate Timeout to turn off the printer while an active
Hibernate Timeout on Connection Ethernet connection exists.
Hibernate
Do Not Hibernate*
Restore Factory Defaults

Restore Settings Restore the printer factory default settings.
Restore all settings
Restore printer settings
Restore network settings
Restore fax settings
Maintenance
Config Menu
USB Configuration Change the USB driver mode of the printer to improve its
USB PnP compatibility with a personal computer.
1*
2
USB Configuration Set whether the USB device driver enumerates as a USB
USB Scan to Local Simple device (single interface) or as a USB Composite device
On* (multiple interfaces).
Off

USB Configuration Set the USB port to run at full speed and disable its high‑speed
USB Speed capabilities.
Full
Auto*
Tray Configuration Set the printer to link the trays that have the same paper type
Tray Linking and paper size settings.
Automatic Note: This menu item is available only in some printer
Off* models.
Tray Configuration Display a message to select paper size and type after inserting
Show Tray Insert Message the tray.
Off
Only for unknown sizes*
Always
Tray Configuration Specify the page orientation when loading A5 paper size.
A5 Loading
Short Edge
Long Edge*
Tray Configuration Set the paper source that the user fills when a prompt to load
Paper Prompts paper appears.
Auto*
Manual Paper
Tray Configuration Set the paper source that the user fills when a prompt to load
Envelope Prompts envelope appears.
Auto*
Manual Envelope
Tray Configuration Set the printer to resolve paper- or envelope-related change
Action for Prompts prompts.
Prompt user*
Continue
Use current
Reports Print reports about printer menu settings, status, and event
Menu Settings Page logs.
Event Log
Event Log Summary
Supply Usage And Counters Reset the supply usage history, such as number of pages and
Clear Supply Usage History days remaining, to the factory shipped level.
Supply Usage And Counters Reset the counter after installing a new supply.
Fuser Reset
ITM Reset

Printer Emulations Set the printer to recognize and use the PPDS data stream.
PPDS Emulation
Off*
On
Printer Emulations Set the printer to recognize and use the PS data stream.
PS Emulation
On*
Off
Printer Emulations Set the page timeout during emulation.
Emulator Security
Page Timeout
0–60 (60*)
Printer Emulations Reset the emulator after a print job.
Emulator Security
Reset Emulator After Job
On
Off*
Printer Emulations Disable access to the printer message during emulation.
Emulator Security
Disable Printer Message Access
On*
Off
Fax Configuration Set fax to enter Sleep mode whenever the printer determines
Fax Low Power Support that it should.
Disable Sleep
Permit Sleep
Auto*
Print Configuration Print color content in grayscale.
Black Only Mode
Off*
On
Print Configuration Enhance the printed output to compensate for misregistration
Color Trapping in the printer.
Off
1
2*
3
4
5

Print Configuration Set a text point-size value below which the high‑frequency
Font Sharpening screens are used when printing font data.
0–150 (24*) For example, if the value is 24, then all fonts sized 24 points or
less use the high‑frequency screens.
Device Operations Set the printer to operate in Quiet Mode.
Quiet Mode Note: Enabling this setting slows down the printer
On performance.
Off*
Device Operations Set the printer to operate in a special mode, in which it attempts
Safe Mode to continue offering as much functionality as possible, despite
Off* known issues.
On For example, when set to On, and the duplex motor is
nonfunctional, the printer performs one‑sided printing of the
documents even if the job is two‑sided printing.
Device Operations Erase user‑defined strings for the Default or Alternate custom
Clear Custom Status messages.
Device Operations Erase messages that were remotely installed.

Clear all remotely‑installed messages Note: This menu item is available only in some printer
models.
Device Operations Show existing error messages on the display after the printer
Automatically Display Error Screens remains inactive on the home screen for a length of time equal
On* to the Screen Timeout setting.
Off
Toner patch sensor setup Set the default calibration frequency.
Calibration frequency preference
Disabled
Fewest color adjustments
Fewer color adjustments
Normal*
Better color accuracy
Best color accuracy
Toner patch sensor setup Run the full color calibration.
Full calibration
Toner patch sensor setup Print a diagnostic page that contains toner patch sensor
Print TPS information page calibration.
Scanner Configuration Print a Quick Test target page.

Scanner Manual Registration Note: Make sure that the margin spacing on the target page
Print Quick Test is uniform all the way around the target. If it is not, then the
printer margins may need to be reset.

Scanner Configuration Manually register the flatbed and ADF after replacing the ADF,
Scanner Manual Registration scanner glass, or controller board.
Front ADF Registration
Rear ADF Registration
Flatbed Registration
Scanner Configuration Set the size, in millimeters, of the no‑print area around an ADF
Edge Erase or flatbed scan job.
Flatbed Edge Erase
0–6 (3*)
ADF Edge Erase
0–6 (3*)
Scanner Configuration Disable the scanner when it is not working properly.
Disable Scanner
Enabled*
Disabled
ADF Disabled
Scanner Configuration Set the byte order of a TIFF‑formatted scan output.
Tiff Byte Order
CPU Endianness*
Little Endian
Big Endian
Scanner Configuration Set the RowsPerStrip tag value of a TIFF‑formatted scan output.
Exact Tiff Rows Per Strip
On*
Off
Out of Service Erase

Sanitize all information on nonvolatile memory Clear all settings and applications that are stored in the printer.
Erase all printer and network settings
Erase all shortcuts and shortcut settings
Visible Home Screen Icons

Menu Description
Copy Specify which icons to show on the home screen.
Do not display
Display*
E‑mail
Do not display
Display*
Fax
Do not display
Display*
Status/Supplies
Do not display
Display*
Job Queue
Do not display
Display*
Change Language
Do not display*
Display
Held Jobs
Do not display
Display*
USB
Do not display
Display*
Note: An asterisk (*) next to a value indicates the factory default settings.
About this Printer

Asset Tag Describe the printer. The maximum length is 32 characters.
Printer’s Location Identify the printer location. The maximum length is 63 characters.
Contact Personalize the printer name. The maximum length is 63 characters.
Export Configuration File to USB* Export configuration files to a flash drive.
Export Compressed Logs to USB* Export compressed log files to a flash drive.
* This menu item appears only in some printer models.
Print
Layout
Sides Specify whether to print on one side or two sides of the paper.
1‑sided*
2‑sided
Flip Style Determine which side of the paper (long edge or short edge) is bound when
Long Edge* performing two‑sided printing.
Short Edge Note: Depending on the option selected, the printer automatically offsets
each printed information of the page to bind the job correctly.
Blank Pages Print blank pages that are included in a print job.
Print
Do Not Print*
Collate Keep the pages of a print job stacked in sequence, particularly when printing
Off [1,1,1,2,2,2]* multiple copies of the job.
On [1,2,1,2,1,2]
Separator Sheets Insert blank separator sheets when printing.
None*
Between Copies
Between Jobs
Between Pages
Separator Sheet Source Specify the paper source for the separator sheet.
Tray [x] (1*)
Pages per Side Print multiple page images on one side of a sheet of paper.
Off*
2 pages per side
3 pages per side
4 pages per side
6 pages per side
9 pages per side
12 pages per side
16 pages per side
Pages per Side Ordering Specify the positioning of multiple page images when using Pages per Side.
Horizontal* Note: The positioning depends on the number of page images and their
Reverse Horizontal page orientation.
Vertical
Reverse Vertical

Pages per Side Orientation Specify the orientation of a multiple‑page document when using Pages per
Auto* Side.
Landscape
Portrait
Pages per Side Border Print a border around each page image when using Pages per Side.
None*
Solid
Copies Specify the number of copies for each print job.
1–9999 (1*)
Print Area Set the printable area on a sheet of paper.
Normal*
Fit to Page
Whole Page
Setup
Printer Language Set the printer language.
PCL Emulation Note: Setting a printer language default does not prevent a software
PS Emulation* program from sending print jobs that use another printer language.
Printer Usage Determine how the color print cartridges operate during printing.
Max Speed Notes:
Max Yield*
• When set to Max Yield, the color print cartridges slow down or stop
while printing groups of black-only pages.
• When set to Max Speed, the color print cartridges always run while
printing, whether color or black pages are being printed.
Resource Save Determine what the printer does with downloaded resources, such as
On fonts and macros, when it receives a job that requires more than the
Off* available memory.
Notes:
• When set to Off, the printer retains downloaded resources only until
memory is needed. Resources associated with the inactive printer
language are deleted.
• When set to On, the printer preserves all the permanent
downloaded resources across all language switches. When
necessary, the printer shows memory full messages instead of
deleting permanent resources.

Print All Order Specify the order in which held and confidential jobs are printed when Print
Alphabetical* All is selected.
Newest First
Oldest First
Quality
Print Mode Set the print mode.
Black and White
Color*
Print Resolution Set the resolution for the printed output.
4800 CQ* Note: 4800 CQ provides high‑quality output at maximum speed.
Toner Darkness Determine the lightness or darkness of text images.
Light
Normal*
Dark
Halftone Enhance the printed output to have smoother lines with sharper edges.
Normal*
Detail
RGB Brightness Adjust the brightness, contrast, and saturation for color output.
‑6 to 6 (0*) Note: This setting does not affect files where CMYK color specifications are
RGB Contrast used.
0 to 5 (0*)
RGB Saturation
0 to 5 (0*)
Advanced Imaging
Color Balance Adjust the amount of toner that is used for each color.
Cyan
‑5 to 5 (0*)
Magenta
‑5 to 5 (0*)
Yellow
‑5 to 5 (0*)
Black
‑5 to 5 (0*)
Reset Defaults
Color Correction Modify the color settings used to print documents.
Color Correction Notes:
Auto*
Off • Off sets the printer to receive the color correction from the software.
Manual • Auto sets the printer to apply different color profiles to each object on the
printed page.
Color Correction Content • Manual allows the customization of the RGB or CMYK color conversions
applied to each object on the printed page.
• Color Correction Content is available only when Color Correction is set to
Manual.
Color Adjust Calibrate the printer to adjust color variations in the printed output.
PostScript
Print PS Error Print a page that describes the PostScript® error.
On Note: When an error occurs, processing of the job stops, the printer
Off* prints an error message, and the rest of the print job is flushed.
Minimum Line Width Set the minimum stroke width.
1–30 (2*) Note: Jobs printed in 4800 CQ use half the value.
Lock PS Startup Mode Disable the SysStart file.
On* Note: The default setting varies depending on the printer model.
Off
Image Smoothing Enhance the contrast and sharpness of low‑resolution images.
On Note: This setting has no effect on images with a resolution of 300 dpi or
Off* higher.
Wait Timeout Enable the printer to wait for more data before canceling a print job.
Disabled
Enabled*

Wait Timeout Time Set the time in seconds for the printer to wait for more data before
15–65535 (40*) canceling a print job.
Note: This menu item appears only when Wait Timeout is enabled.
PCL
Font Name Select a font from the specified font source.
[List of available fonts] (Courier*)
Symbol Set Specify the symbol set for each font name.
[List of available symbol set] (10U Note: A symbol set is a set of alphabetic and numeric characters,
PC‑8*) punctuation, and special symbols. Symbol sets support the different
languages or specific programs such as math symbols for scientific text.
Pitch Specify the pitch for fixed or monospaced fonts.
0.08–100.00 (10.00*) Note: Pitch refers to the number of fixed‑space characters in a horizontal
inch of type.
Orientation Specify the orientation of text and graphics on the page.
Portrait*
Landscape
Reverse Portrait
Reverse Landscape
Lines per Page Specify the number of lines of text for each page printed through the PCL®
1–255 data stream.
Notes:
• This menu item activates vertical escapement that causes the
selected number of requested lines to print between the default
margins of the page.
• 60 is the U.S. factory default setting. 64 is the international factory
default setting.
PCL5 Minimum Line Width Set the initial minimum stroke width.
1–30 (2*)
PCLXL Minimum Line Width
1–30 (2*)
A4 Width Set the width of the logical page on A4‑size paper.
198 mm* Note: Logical page is the space on the physical page where data is
203 mm printed.

Auto CR after LF Set the printer to perform a carriage return after a line feed control
On command.
Off* Note: Carriage return is a mechanism that commands the printer to move
the position of the cursor to the first position on the same line.
Auto LF after CR Set the printer to perform a line feed after a carriage return control
On command.
Off*
Tray Renumber Configure the printer to work with a different print driver or custom
Assign Tray [x] application that uses a different set of source assignments to request a
Assign Manual Paper given paper source.
Assign Manual Envelope
Tray Renumber Show the factory default value assigned for each paper source.
View Factory Defaults
Tray Renumber Restore the tray renumber values to their factory defaults.
Restore Defaults
Print Timeout Set the printer to end a print job after it has been idle for the specified
Disabled amount of time in seconds.
Enabled* Note: Print Timeout Time appears only when Print Timeout is enabled.
Print Timeout Time
1–255 (90*)
Image
Auto Fit Select the best available paper size and orientation setting for an image.
On Note: When set to On, this menu item overrides the scaling and orientation
Off* settings for the image.
Invert Invert bitonal monochrome images.
Off* Note: This menu item does not apply to GIF or JPEG image formats.
On
Scaling Adjust the image to fit the printable area.
Anchor Top Left Note: When Auto Fit is set to On, Scaling is automatically set to Best Fit.
Best Fit*
Anchor Center
Fit Height/Width
Fit Height
Fit Width

Orientation Specify the orientation of text and graphics on the page.
Portrait*
Landscape
Reverse Portrait
Reverse Landscape
Paper
Tray Configuration
Default Source Set the paper source for all print jobs.
Tray [x] (1*)
Manual Paper
Manual Envelope
Paper Size/Type Specify the paper size or paper type loaded in each paper source.
Tray [x] (1*)
Manual Paper
Manual Envelope
Substitute Size Set the printer to substitute a specified paper size if the requested size is not
Off loaded in any paper source.
Letter/A4 Notes:
All Listed*
• Off prompts the user to load the required paper size.
• Letter/A4 prints an A4‑size document on letter when loading letter, and
letter‑size jobs on A4 paper size when loading A4.
• All Listed substitutes Letter/A4.
Media Configuration
Universal Setup
Units of Measure Specify the unit of measurement for the universal paper.
Inches Note: Inches is the U.S. factory default setting. Millimeters is the
Millimeters international factory default setting.

Portrait Width Set the portrait width of the universal paper.
3.00–14.17 inches (8.50*)
76–360 mm (216*)
Portrait Height Set the portrait height of the universal paper.
3.00–14.17 inches (14*)
76–360 mm (356*)
Feed Direction Set the printer to pick paper from the short edge or long edge
Short Edge* direction.
Long Edge Note: Long Edge appears only when the longest edge is shorter
than the maximum width supported.
Custom Scan Sizes

Custom Scan Size [x] Assign a scan size name and configure the scan settings.
Scan Size Name
Width
1–8.50 inches (8.50*)
25–216 mm (216*)
Height
1–14 inches (14*)
25–356 mm (297*)
Orientation
Portrait*
Landscape
2 scans per side
Off*
On
Media Types
Plain Paper Specify the texture, weight, and orientation of the paper loaded.
Card Stock Note: Custom Type is supported only in some printer models.
Recycled
Glossy
Labels
Bond
Envelope
Letterhead
Preprinted
Colored Paper
Light
Heavy
Rough/Cotton
Custom Type [x]
Copy
Copy Defaults
Content Type Improve the output result based on the content of the original document.
Text
Text/Photo*
Photo
Graphics
Sides Specify the scanning behavior based on the original document.
1 sided to 1 sided* Note: 2 sided to 1 sided and 2 sided to 2 sided appears only in some printer
1 sided to 2 sided models.
2 sided to 1 sided
2 sided to 2 sided
Color Specify whether to print copies in color.
Off
On*
Auto
Pages per Side Specify the number of page images to print on one side of a sheet of paper.
Off*
2 Portrait pages
4 Portrait pages
2 Landscape pages
4 Landscape pages

Print Page Borders Place a border around each image when printing multiple pages on a single
On page.
Off*
Collate Print multiple copies in sequence.
Off [1,1,1,2,2,2]
On [1,2,1,2,1,2]*
“Copy from” Size Set the paper size of the original document.
[List of paper sizes] Note: Letter is the U.S. factory default setting. A4 is the international factory
default setting.
“Copy to” Source Specify the paper source for the copy job.
Tray [x] (1*)
Manual Feeder
Auto Size Match
Darkness Adjust the darkness of the scanned image.
1 to 9 (5*)
Number of Copies Specify the number of copies.
1–9999 (1*)
Advanced Imaging
Color Balance Adjust the color intensity during scanning.
Cyan to Red
-4 to 4 (0*)
Magenta to Green
-4 to 4 (0*)
Yellow to Blue
-4 to 4 (0*)
Auto Color Detect Set the amount of color that the printer detects from the original document.
Color Sensitivity
1–9 (5*)
Area Sensitivity
1–9 (5*)

Contrast Specify the contrast of the output.
Best for Content*
0
1
2
3
4
5
Background Removal Adjust the amount of background visible on a scanned image.
Level
‑4 to 4 (0*)
Scan Edge to Edge Allow edge‑to‑edge scanning of the original document.
On
Off*
Admin Controls
Allow Color Copies Print copies in color.
On*
Off
Allow Save as Shortcut Save custom copy settings as shortcuts.
On*
Off
Fax
Fax Defaults
Fax Mode
Fax Mode Select a fax mode.
Fax*
Disabled
Fax Setup
General Fax settings

Fax Name Identify your fax machine.
Fax Number Identify your fax number.
Fax ID Notify fax recipients of your fax name or fax number.
Fax Name
Fax Number*
Memory Use Set the amount of internal printer memory allocated for faxing.
All receive Note: This menu item prevents memory buffer conditions and failed faxes.
Mostly receive
Equal*
Mostly send
All send
Cancel Faxes Cancel outgoing faxes before they are transmitted, or cancel incoming faxes
Allow* before they finish printing.
Don't Allow
Fax Number Masking Specify the format for masking an outgoing fax number.
Off*
From Left
From Right
Digits to Mask Specify the number of digits to mask in an outgoing fax number.
0–58 (0*)
Optimize Fax Compatibility Configure the printer fax functionality for optimal compatibility with other fax
machines.
Fax Transport Set the fax transport method.
Analog*
etherFAX
None
Fax Send Settings

Resolution Set the resolution of the scanned image.
Standard* Note: A higher resolution increases fax transmission time and requires higher
Fine memory.
Super Fine
Ultra Fine

Original Size Specify the size of the original document.
default setting.
Orientation Specify the orientation of the original document.
Portrait* Note: This menu item appears only in some printer models.
Landscape
Sides Specify the orientation of the original document when scanning on both sides
Off* of the document.
Short Edge Note: This menu item appears only in some printer models.
Long Edge
Text*
Text/Photo
Photo
Graphics
1–9 (5*)
Behind a PABX Set the printer to dial a fax number without waiting to recognize the dial tone.
On* Note: Private Automated Branch Exchange (PABX) is a telephone network that
Off allows a single access number to offer multiple lines to outside callers.
Dial Mode Specify the dial mode for incoming or outgoing faxes.
Tone*
Pulse
Advanced Imaging
Cyan ‑ Red
-4 to 4 (0*)
Magenta ‑ Green
-4 to 4 (0*)
Yellow ‑ Blue
-4 to 4 (0*)

Contrast Set the contrast of the output.
Best for Content*
0
1
2
3
4
5
Level
‑4 to 4 (0*)
On
Off*
Admin Controls
Automatic Redial Adjust the number of redial attempts based on the activity levels of recipient fax
0–9 (5*) machines.
Redial Frequency Increase the time between redial attempts to increase the chance of sending
1–200 minutes (3*) fax successfully.
Enable ECM Activate Error Correction Mode (ECM) for fax jobs.
On* Note: ECM detects and corrects errors in the fax transmission process caused
Off by telephone line noise and poor signal strength.
Enable Fax Scans Fax documents that are scanned at the printer.
On*
Off
Driver to Fax Allow the print driver to send fax.
On*
Off
Allow Save as Shortcut Save fax numbers as shortcuts on the printer.
On*
Off
Max Speed Set the maximum speed for sending fax.
33600*
14400
9600
4800
2400

Enable Color Fax Scans Enable color scans for fax.
Off by Default*
On by Default
Never Use
Always Use
Auto Convert Color Faxes to Convert all outgoing color faxes to black and white.
Mono Faxes
On*
Off
Confirm Fax Number Ask the user to confirm the fax number.
Off*
On
Dial Prefix Set a dialing prefix.
Fax Receive Settings

Rings to Answer Set the number of rings for incoming fax.
1–25 (3*)
Auto Reduction Scale incoming fax to fit on the page.
On*
Off
Paper Source Set the paper source for printing incoming fax.
Tray [X]
Auto*
Sides Print on both sides of the paper.
On
Off*
Separator Sheets Specify whether to insert blank separator sheets when printing.
None*
Before Job
After Job
Tray [X] (1*)
Fax Footer Print the transmission information at the bottom of each page from a received
On fax.
Off*
Fax Footer Time Stamp Print the time stamp at the bottom of each page from a received fax.
Receive*
Print
Admin Controls
Enable Fax Receive Set the printer to receive fax.
On*
Off
Enable Color Fax Receive Set the printer to receive fax in color.
On*
Off
Enable Caller ID Show the number that is sending the incoming fax.
On
Off*
Block No Name Fax Block incoming faxes sent from devices with no station ID or fax ID specified.
On
Off*
Answer On Set a distinctive ring pattern for incoming fax.
All Rings*
Single Ring Only
Double Ring Only
Triple Ring Only
Single or Double Rings Only
Single or Triple Rings Only
Double or Triple Rings Only
Auto Answer Set the printer to receive fax automatically.
On*
Off
Fax Forwarding Specify whether to forward received fax.
Print*
Print and Forward
Forward
Forward To Specify where to forward received fax.
Destination 1 Note: This menu item appears only when Fax Forwarding is set to Print and
Destination 2 Forward or Forward.
Max Speed Set the maximum speed for transmitting fax.
33600*
14400
9600
4800
2400
Fax Log settings

Transmission Log Frequency Specify how often the printer creates a transmission log.
Always*
Never
Only for Error
Transmission Log Action Print or e‑mail a log for successful fax transmission or transmission error.
Print
Off
On*
E‑mail
Off*
On
Receive Error Log Print a log for fax‑receive failures.
Print Never*
Print on Error
Auto Print Logs Print all fax activity.
On*
Off
Log Paper Source Specify the paper source for printing logs.
Tray [x] (1*)
Logs Display Identify the sender by remote fax name or fax number.
Remote Fax Name*
Dialed Number
Enable Job Log View a summary of all fax jobs.
On*
Off
Enable Call Log View a summary of fax dialing history.
On*
Off
Speaker settings
Speaker Mode Set the fax speaker mode.
Always Off*
Always On
On until Connected
Speaker Volume Adjust the fax speaker volume.
Low*
High

Ringer Volume Enable the ringer volume.
Off*
On
E-mail
E‑mail Setup
Primary SMTP Gateway Type the IP address or host name of the primary SMTP server for sending e-
mail.
Primary SMTP Gateway Port Enter the port number of the primary SMTP server.
1–65535 (25*)
Secondary SMTP Gateway Type the server IP address or host name of your secondary or backup SMTP
server.
Secondary SMTP Gateway Port Enter the server port number of your secondary or backup SMTP server.
1–65535 (25*)
SMTP Timeout Set the time before the printer times out if the SMTP server does not respond.
5–30 seconds (30*)
Reply Address Specify a reply address in the e‑mail.
Always use SMTP default Reply Always use the default reply address in the SMTP server.
Address
On
Off*
Use SSL/TLS Specify whether to send e‑mail using an encrypted link.
Disabled*
Negotiate
Required
Require Trusted Certificate Require a trusted certificate when accessing the SMTP server.
On*
Off
SMTP Server Authentication Set the authentication type for the SMTP server.
No authentication required*
Login / Plain
NTLM
CRAM‑MD5
Digest‑MD5

Device‑Initiated E‑mail Specify whether credentials are required for device‑initiated e‑mail.
None*
Use Device SMTP Credentials
Device Userid Specify the user ID and password to connect to the SMTP server.
Device Password
NTLM Domain Specify the domain name for the NTLM security protocol.
E‑mail Defaults
Subject Specify the e‑mail subject and message.
Message
File Name Specify the filename for the scanned image.
Format Specify the file format for the scanned image.
PDF (.pdf)*
TIFF (.tif)
JPEG (.jpg)
PDF Settings Set the PDF format of the scanned image.
PDF Version Note: Archival Version and Archival (PDF/A) appear only if PDF Version is set
1.3 to 1.4.
1.4
1.5*
1.6
1.7
Archival Version
A‑1a*
A‑1b
Secure
Off*
On
Archival (PDF/A)
Off*
On
Text
Text/Photo*
Photo
Graphics

Color Specify the color when scanning an image.
Black and White
Gray
Color*
Auto
75 dpi
150 dpi*
200 dpi
300 dpi
400 dpi
600 dpi
1–9 (5*)
Landscape
Original Size Set the paper size of the original document.
[List of paper sizes] Note: Mixed Sizes is the factory default setting.
Long Edge
Advanced Imaging
Cyan ‑ Red
-4 to 4 (0*)
Magenta ‑ Green
-4 to 4 (0*)
Yellow ‑ Blue
-4 to 4 (0*)

Color Sensitivity
1–9 (5*)
Area Sensitivity
1–9 (5*)
E‑mail Bit Depth
1 bit*
8 bit
Best for content*
0
1
2
3
4
5
Level
‑4 to 4 (0*)
On
Off*
Admin Controls
Max E‑mail Size Set the allowable file size for each e‑mail.
0–65535 (0*)
Size Error Message Specify an error message that the printer sends when an e‑mail exceeds its
allowable file size.
Note: You can type up to 1024 characters.
Send Me a Copy Send a copy of the e‑mail to yourself.
Never appears*
On by Default
Off by Default
Always On
Text Default Set the quality of text on a scanned image.
5–95 (75*)
Text/Photo Default Set the quality of text or photo on a scanned image.
5–95 (75*)

Photo Default Set the quality of a photo on a scanned image.
5–95 (50*)
Transmission Log Print a log for successful e‑mail transmission.
Print log*
Do Not Print Log
Print Only For Error
Log Paper Source Specify the paper source for printing logs.
Tray [x] (1*)
Allow Save as Shortcut Save e-mail addresses as shortcuts.
On* Note: When set to Off, the Save As Shortcut button does not appear on the
Off e-mail Destination screen.
Reset E-mail Information After Restore the default e-mail information after sending an e-mail.
Sending
On*
Off
FTP
FTP Defaults
PDF (.pdf)*
TIFF (.tif)
JPEG (.jpg)

PDF Settings Set the PDF format for the scanned image.
1.3 to 1.4.
1.4
1.5*
1.6
1.7
Archival Version
A‑1a*
A‑1b
Secure
Off*
On
Archival (PDF/A)
Off*
On
Text
Text/Photo*
Graphics
Photo
Black and White
Gray
Color*
Auto
75 dpi
150 dpi*
200 dpi
300 dpi
400 dpi
600 dpi
1–9 (5*)
Landscape
default setting.

Long Edge
File Name Specify the file name of the scanned image.
Advanced Imaging
Cyan ‑ Red
-4 to 4 (0*)
Magenta ‑ Green
-4 to 4 (0*)
Yellow ‑ Blue
-4 to 4 (0*)
Color Sensitivity
1–9 (5*)
Area Sensitivity
1–9 (5*)
FTP Bit Depth
1 bit*
8 bit
Best for content*
0
1
2
3
4
5
Level
‑4 to 4 (0*)
On
Off*
Admin Controls
5–95 (75*)
Text/Photo Default Set the quality of text or photo image on a scanned image.
5–95 (75*)
Photo Default Set the quality of a photo image on a scanned image.
5–95(50*)
Transmission Log Print a log for successful FTP scan transmission.
Print Log*
Do Not Print Log
Print Only For Error
Log Paper Source Specify the paper source for printing FTP logs.
Tray [x] (1*)
USB Drive
Flash Drive Scan

PDF (.pdf)*
TIFF (.tif)
JPEG (.jpg)
PDF Settings Set the PDF format for the scanned image.
1.3 to 1.4.
1.4
1.5*
1.6
1.7
Archival Version
A‑1a*
A‑1b
Secure
Off*
On
Archival (PDF/A)
Off*
On

Text
Text/Photo*
Graphics
Photo
Black and White
Gray
Color*
Auto
75 dpi
150 dpi*
200 dpi
300 dpi
400 dpi
600 dpi
1–9 (5*)
Landscape
default setting.
Long Edge
File Name Specify the file name of the scanned image.
Advanced Imaging
Cyan to Red
-4 to 4 (0*)
Magenta to Green
-4 to 4 (0*)
Yellow to Blue
-4 to 4 (0*)
Color Sensitivity
1–9 (5*)
Area Sensitivity
1–9 (5*)
Scan Bit Depth
1 bit*
8 bit
Best for content*
0
1
2
3
4
5
Level
‑4 to 4 (0*)
On
Off*
Admin Controls
5–95 (75*)
Text/Photo Default Set the quality of text or photo on a scanned image.
5–95 (75*)
Photo Default Set the quality of a photo on a scanned image.
5–95 (50*)
Flash Drive Print

Number of Copies Set the number of copies.
1–9999 (1*)
Paper Source Set the paper source for the print job.
Tray [x] (1*)
Manual Paper
Manual Envelope
Color Print the output in color.
Off
On*
Collate Print multiple copies in sequence.
1,1,1 ‑ 2,2,2
1,2,3 ‑ 1,2,3*
Sides Specify whether to print on one side or two sides of the paper.
1‑Sided*
2‑Sided
Flip Style Determine which side of the paper (long edge or short edge) is bound when
Long Edge* performing two‑sided printing.
Short Edge Note: Depending on the option selected, the printer automatically offsets each
printed information of the page to bind the job correctly.
Pages per Side Print multiple page images on one side of a sheet of paper.
Off*
2 pages per side
3 pages per side
4 pages per side
6 pages per side
9 pages per side
12 pages per side
16 pages per side
Pages per Side Ordering Specify the positioning of multiple page images when using Pages per Side.
Horizontal* Note: The positioning depends on the number of page images and their page
Reverse Horizontal orientation.
Reverse Vertical
Vertical
Pages per Side Orientation Specify the orientation of a multiple‑page document when using Pages per Side.
Auto*
Landscape
Portrait
Pages per Side Border Print a border around each page image when using Pages per Side.
None*
Solid

Separator Sheets Specify whether to insert blank separator sheets when printing.
Off*
Between Copies
Between Jobs
Between Pages
Tray [x] (1*)
Blank Pages Specify whether to print blank pages in a print job.
Do Not Print*
Print
Network/Ports
Network Overview
Active Adapter Specify the type of the network connection.
Auto* Note: Wireless is available only in printers connected to a wireless network.
Standard Network
Wireless
Network Status Show the connectivity status of the printer network.
Display Network Status on Show the network status on the display.
Printer
Off
On*
Speed, Duplex Show the speed of the currently active network card.
IPv4 Show the IPv4 address.
All IPv6 Addresses Show all IPv6 addresses.
Reset Print Server Reset all active network connections to the printer.
Note: This setting removes all network configuration settings.
Network Job Timeout Set the time before the printer cancels a network print job.
Off
On* (90 seconds)
Banner Page Print a banner page.
Off*
On
Scan to PC Port Range Specify a valid port range for printers that are behind a port blocking firewall.

Enable Network Connections Enable the printer to connect to a network.
Off
On*
Enable LLDP Enable Link Layer Discovery Protocol (LLDP) in the printer.
Off*
On
Wireless
Setup On Printer Panel Determine the wireless network that the printer connects to.
Choose Network Note: This menu item appears as Wireless Connection Setup in the
Add Wi‑Fi Network Embedded Web Server.
• Network Name
• Network Mode
Infrastructure
• Wireless Security Mode
Disabled*
WEP
WPA2/WPA - Personal
WPA2 - Personal
Wi‑Fi Protected Setup Establish a wireless network and enable network security.
Start Push Button Method Notes:
Start PIN Method
• Start Push Button Method connects the printer to a wireless
network when buttons on both the printer and the access point
(wireless router) are pressed within a given time.
• Start PIN Method connects the printer to a wireless network
when a PIN on the printer is entered into the wireless settings
of the access point.
Enable Wi‑Fi Direct Set the printer to connect directly to Wi-Fi devices.
On
Off*
Compatibility Specify the wireless standard for the wireless network.
802.11b/g/n (2.4GHz)
802.11a/b/g/n/ac (2.4GHz/5GHz)*
802.11a/n/ac (5GHz)

Wireless Security Mode Set the type of security for connecting the printer to wireless devices.
Disabled*
WEP
WPA2/WPA-Personal
WPA2-Personal
802.1x - RADIUS
WEP Authentication Mode Set the type of Wireless Encryption Protocol (WEP) used by the
Auto* printer.
Open Note: This menu item appears only if Wireless Security Mode is set
Shared to WEP.
Set WEP Key Specify a WEP password for secure wireless connection.
Note: This menu item appears only if Wireless Security Mode is set
to WEP.
WPA2-Personal Enable wireless security through WPA2.
AES* Note: This menu item appears only if Wireless Security Mode is set
to WPA2-Personal.
Set PSK Set the password for secure wireless connection.
Note: This menu item appears only if Wireless Security Mode is set
to WPA2/WPA-Personal or WPA2‑Personal.
WPA2/WPA‑Personal Enable wireless security through WPA2/WPA.
AES* Note: This menu item appears only if Wireless Security Mode is set
to WPA2/WPA-Personal.
802.1x Encryption Mode Enable wireless security through 802.1x standard.
WPA+ Note: This menu item appears only if Wireless Security Mode is set
WPA2* to 802.1x - Radius.
IPv4 Enable Dynamic Host Configuration Protocol (DHCP).
Enable DHCP Note: DHCP is a standard protocol that allows a server to distribute
On* IP addressing and configuration information dynamically to clients.
Off
IPv4 Set the static IP address of your printer.
Set Static IP Address
IP Address
Netmask
Gateway
IPv6 Enable IPv6 in the printer.
Enable IPv6
On*
Off
IPv6 Enable DHCPv6 in the printer.
Enable DHCPv6
On
Off*

IPv6 Set the network adapter to accept the automatic IPv6 address
Stateless Address Autoconfiguration configuration entries provided by a router.
Off
On*
IPv6 Specify the DNS server address.
DNS Address
IPv6 Assign the IPv6 address.
Manually Assigned IPV6 Address Note: This menu item appears only in some printer models.
IPv6 Assign the IPv6 router address.
Manually Assigned IPV6 Router Note: This menu item appears only in some printer models.
IPv6 Specify the address prefix.
Address Prefix
0–128 (64*)
IPv6 Show all IPv6 addresses.
All IPv6 Addresses
IPv6 Show all IPv6 router addresses.
All IPv6 Router Addresses
Network Address View the network addresses.
UAA
LAA
PCL SmartSwitch Set the printer to switch automatically to PCL emulation when a print
On* job requires it, regardless of the default printer language.
Off Note: If PCL SmartSwitch is off, then the printer does not examine
incoming data and uses the default printer language specified in
the Setup menu.
PS SmartSwitch Set the printer to switch automatically to PS emulation when a print
On* job requires it, regardless of the default printer language.
Off* Note: If PS SmartSwitch is off, then the printer does not examine
incoming data and uses the default printer language specified in
the Setup menu.
Mac Binary PS Set the printer to process Macintosh binary PostScript print jobs.
Auto* Notes:
On
Off • On processes raw binary PostScript print jobs.
• Off filters print jobs using the standard protocol.
Ethernet
Network Speed Show the speed of an active network adapter.

IPv4 Enable Dynamic Host Configuration Protocol (DHCP).
Enable DHCP Note: DHCP is a standard protocol that allows a server to distribute IP
On* addressing and configuration information to clients in a dynamic manner.
Off
IPv4 Set the static IP address of your printer.
Set Static IP Address
IP Address
Netmask
Gateway
IPv6 Enable IPv6 in the printer.
Enable IPv6
Off
On*
IPv6 Enable DHCPv6 in the printer.
Enable DHCPv6
Off*
On
IPv6 Set the network adapter to accept the automatic IPv6 address configuration
Stateless Address entries provided by a router.
Autoconfiguration
Off
On*
IPv6 Specify the DNS server address.
DNS Address
IPv6 Assign the IPv6 address.
Manually Assigned IPV6 Note: This menu item appears only in some printer models.
Address
IPv6 Assign the IPv6 router address.
Manually Assigned IPV6 Router Note: This menu item appears only in some printer models.
IPv6 Specify the address prefix.

Address Prefix
0–128 (64*)
IPv6 Show all IPv6 addresses.
All IPv6 Addresses
IPv6 Show all IPv6 router addresses.
All IPv6 Router Addresses
Network Address Show the printer Media Access Control (MAC) addresses: Locally Administered
UAA Address (LAA) and Universally Administered Address (UAA).
LAA Note: You can change the printer LAA manually.

PCL SmartSwitch Set the printer to switch automatically to PCL emulation when a print job
Off requires it, regardless of the default printer language.
On* Note: If PCL SmartSwitch is off, then the printer does not examine incoming
data and uses the default printer language specified in the Setup menu.
PS SmartSwitch Set the printer to switch automatically to PS emulation when a print job requires
On* it, regardless of the default printer language.
Off* Note: If PS SmartSwitch is off, then the printer does not examine incoming
Auto* Notes:
On
Off • On processes raw binary PostScript print jobs.
• Off filters print jobs using the standard protocol.
Energy Efficient Ethernet Reduce power consumption when the printer does not receive data from the
Off Ethernet network.
On
Auto*
TCP/IP
Note: This menu appears only in network printers or printers attached to print servers.

Set Hostname Set the current TCP/IP host name.
Domain Name Set the domain name.
Allow DHCP/BOOTP to update Allow the DHCP and BOOTP clients to update the NTP settings of the printer.
NTP server
On*
Off
Zero Configuration Name Specify a service name for the zero configuration network.
Enable Auto IP Assign an IP address automatically.
On*
Off
DNS Address Specify the current Domain Name System (DNS) server address.
Backup DNS Specify the backup DNS server addresses.
Backup DNS 2
Backup DNS 3
Domain Search Order Specify a list of domain names to locate the printer and its resources that reside
in different domains on the network.

Enable DDNS Update the Dynamic DNS settings.
Off*
On
DDNS TTL Specify the current DDNS settings.
Default TTL
DDNS Refresh Time
Enable mDNS Update multicast DNS settings.
On*
Off
WINS Address Specify a server address for Windows Internet Name Service (WINS).
Enable BOOTP Allow the BOOTP to assign a printer IP address.
Off*
On
Restricted Server List Specify an IP address for the TCP connections.
Notes:
• This menu item appears only in the Embedded Web Server.
• Use a comma to separate each IP address.
• You can add up to 50 IP addresses.
Restricted Server List Options Specify how the IP addresses in the list can access the printer functionality.
Block All Ports* Note: This menu item appears only in the Embedded Web Server.
Block Printing Only
Block Printing and HTTP Only
MTU Specify a maximum transmission unit (MTU) parameter for the TCP connections.
Raw Print Port Specify a raw port number for printers connected on a network.
1–65535 (9100*)
Outbound Traffic Maximum Enable the printer maximum transfer rate.
Speed
Disabled*
Enabled
Enable TLSv1.0 Enable the TLSv1.0 protocol.
On*
Off
Enable TLSv1.1 Enable the TLSv1.1 protocol.
On*
Off
SSL Cipher List Specify the cipher algorithms to use for the SSL or the TLS connections.
SNMP
Note: This menu appears only in network printers or printers that are attached to print servers.

SNMP Versions 1 and 2c Configure Simple Network Management Protocol (SNMP) versions 1
Enabled and 2c to install print drivers and applications.
Off
On*
Allow SNMP Set
Off
On*
Enable PPM MIB
Off
On*
SNMP Community
SNMP Version 3 Configure SNMP version 3 to install and update the printer security.
Enabled
Off
On*
Set Read/Write Credentials
User Name
Password
Set Read‑only Credentials
User Name
Password
Authentication Hash
MD5
SHA1*
Minimum Authentication Level
No Authentication, No Privacy
Authentication, No Privacy
Authentication, Privacy*
Privacy Algorithm
DES
AES‑128*
IPSec

Enable IPSec Enable Internet Protocol Security (IPSec).
Off*
On
Base Configuration Set the IPSec base configuration.
Default* Note: This menu item appears only when Enable IPSec is set to
Compatibility On.
Secure
DH (Diffie‑Hellman) Group Proposal Set the IPSec encryption.
modp2048 (14)* Notes:
modp3072 (15)
modp4069 (16) • DH (Diffie‑Hellman) Group Proposal appears only when Base
Configuration is set to Compatibility.
modp6144 (17)
• IKE SA Lifetime (Hours) and IPSec SA Lifetime (Hours) appear
IKE SA Lifetime (Hours) only when Base Configuration is set to Secure.
1
2
4
8
24*
IPSec SA Lifetime (Hours)
1
2
4
8*
24
Proposed Encryption Method Specify the encryption and authentication methods to connect to a
3DES network securely.
AES* Note: These menu items appear only when Base Configuration is
set to Compatibility.
Proposed Authentication Method
SHA1
SHA256*
SHA512
IPSec Device Certificate Specify an IPSec certificate.
Note: This menu item appears only when Enable IPSec is set to
On.

Pre‑Shared Key Authenticated Configure the authenticated connections of the printer.
Connections Note: These menu items appear only when Enable IPSec is set to
Host [x] On.
Address
Key
Certificate Authenticated Connections
Host [x] Address[/subnet]
Address[/subnet]
802.1x

Active Let the printer join networks that require authentication before
Off* allowing access.
On
LPD Configuration

LPD Timeout Set the time‑out value to stop the Line Printer Daemon (LPD) server
0–65535 seconds (90*) from waiting indefinitely for hung or invalid print jobs.
LPD Banner Page Print a banner page for all LPD print jobs.
Off* Note: A banner page is the first page of a print job used as a
On separator of print jobs and to identify the originator of the print job
request.
LPD Trailer Page Print a trailer page for all LPD print jobs.
Off* Note: A trailer page is the last page of a print job.
On
LPD Carriage Return Conversion Enable carriage return conversion.
Off* Note: Carriage return is a mechanism that commands the printer to
On move the position of the cursor to the first position on the same
line.
HTTP/FTP Settings
Enable HTTP Server Access the Embedded Web Server to monitor and manage the printer.
Off
On*
Enable HTTPS Configure the Hypertext Transfer Protocol Secure (HTTPS) settings.
Off
On*
Force HTTPS Connections Force the printer to use the HTTPS connections.
On
Off*
Enable FTP/TFTP Send files using FTP.
Off
On*
Local Domains Specify domain names for HTTP and FTP servers.
Note: This menu item appears only in the Embedded Web Server.
HTTP Proxy IP Address Configure the HTTP and FTP server settings.
FTP Proxy IP Address
HTTP Default IP Port
1–65535 (80*)
HTTPS Device Certificate
FTP Default IP Port
1–65535 (21*)
Timeout for HTTP/FTP Specify the amount of time before the server connection stops.
Requests
1–299 (30*)
Retries for HTTP/FTP Requests Set the number of retries to connect to the HTTP/FTP server.
1–299 (3*)
USB
PCL SmartSwitch Set the printer to switch to PCL emulation when a print job received through a
Off USB port requires it, regardless of the default printer language.
On* Note: If PCL SmartSwitch is off, then the printer does not examine incoming

PS SmartSwitch Set the printer to switch to PS emulation when a print job received through a
Off USB port requires it, regardless of the default printer language.
On* Note: If PS SmartSwitch is off, then the printer does not examine incoming
On Notes:
Auto*
Off • When set to On, the printer processes raw binary PostScript print jobs
from computers using the Macintosh operating system.
• When set to Auto, the printer processes print jobs from computers using
either Windows or Macintosh operating systems
• When set to Off, the printer filters PostScript print jobs using the standard
protocol.
Enable USB Port Enable the standard USB port.
Disable
Enable*
Restrict external network access

Restrict external network Restrict access to network sites.
access
Off*
On
External network address Specify the network addresses with restricted access.
E‑mail address for notification Specify an e‑mail address to send a notification of logged events.
Ping frequency Specify the network query interval in seconds.
1–300 (10*)
Google Cloud Print

Registration Register the printer to the Google Cloud Print server.
Register
Options Print directly from your Google account.
Enable Google Cloud Print
Off
On*

Options Allow the registered user and other users on the same subnet to
Enable Local Discovery send jobs to the printer locally.
Off
On*
Options Verify authenticity of the peer certificate to connect to your Google
Enable SSL Peer Verification account.
Off
On*
Options Set the printer to process files as images for faster printing.
Always Print As Image
Off*
On
Wi‑Fi Direct
Note: This menu appears only when a direct Wi‑Fi network is the active network.

SSID Specify the service set identifier (SSID) of the Wi‑Fi network.
Set Preshared Key Set the preshared key (PSK) to authenticate and validate users on a Wi‑Fi
connection.
Show PSK on Setup Page Show the PSK on the Network Setup Page.
Off
On*
Group Owner IP Address Specify the IP address of the group owner.
Auto‑Accept Push Button Accept requests to connect to the network automatically.
Requests Note: Accepting clients automatically is not secured.
Off*
On
Security
Login Methods
Public
Manage Permissions Control access to the printer functions.
Function Access
Manage Shortcuts
Create Profiles
Manage Bookmarks
Flash Drive Print
Flash Drive Color Printing
Flash Drive Scan
Copy Function
Copy Color Printing
E‑mail Function
FTP Function
Release Held Faxes
Held Jobs Access
User Profiles
Cancel Jobs at the Device
Change Language
Internet Printing Protocol (IPP)
Initiate Scans Remotely
B/W Print
Color Print
Network Folder ‑ Scan
Manage Permissions Control access to the printer menus.
Administrative Menus
Security Menu
Network/Ports Menu
Paper Menu
Reports Menu
Function Configuration Menus
Supplies Menu
SE Menu
Device Menu

Manage Permissions Control access to the printer management options.
Device Management
Remote Management
Firmware Updates
Embedded Web Server Access
Import / Export All Settings
Out of Service Erase
Local Accounts
Add User Create local accounts to manage access to the printer functions.
User Name/Password
User Name
Password
PIN
Manage Groups/Permissions Control group or user access to the printer functions, applications, and security
Add Group settings.
Import Access Controls
Function Access
Device Management
All Users
Import Access Controls
Function Access
Device Management
Admin
Function Access
Device Management
Certificate Management
Menu item Menu item
Configure Certificate Defaults Set the default values for generated certificates.
Common Name
Organization Name
Unit Name
Country/Region
Province Name
City Name
Subject Alternate Name
Menu item Menu item

Device Certificates Generate, delete, or view device certificates.
Manage CA Certificates Load, delete, or view Certificate Authority (CA) certificates.
Schedule USB Devices

Schedules Schedule access to the front USB port.
Add New Schedule
Login Restrictions
Login failures Specify the number of failed login attempts before the user gets locked out.
1–10 (3*)
Failure time frame Specify the time frame between failed login attempts before the user gets locked out.
1–60 minutes (5*)
Lockout time Specify the lockout duration.
1–60 minutes (5*)
Web Login Timeout Specify the delay for a remote login before the user is logged off automatically.
1–120 minutes (10*)
Confidential Print Setup

Max Invalid PIN Set the number of times an invalid PIN can be entered.
2–10 (0*) Notes:
• A value of zero turns off this setting.
• When the limit is reached, the print jobs for that user name and PIN are
deleted.
Confidential Job Expiration Set the expiration time for confidential print jobs.
Off* Notes:
1 Hour
4 Hours • If this menu item is changed while confidential print jobs reside in the printer
memory, then the expiration time for those print jobs does not change to the
24 Hours
new default value.
1 Week
• If the printer is turned off, then all confidential jobs held in the printer memory
are deleted.

Repeat Job Expiration Set the expiration time for a print job that you want to repeat.
Off*
1 Hour
4 Hours
24 Hours
1 Week
Verify Job Expiration Set the expiration time that the printer prints a copy for the user to examine its quality,
Off* before printing the remaining copies.
1 Hour
4 Hours
24 Hours
1 Week
Reserve Job Expiration Set the expiration time that the printer stores print jobs for printing later.
Off*
1 Hour
4 Hours
24 Hours
1 Week
Require All Jobs to be Held Set the printer to hold all print jobs.
Off*
On
Keep duplicate documents Allow the storage of documents with the same file name.
Off*
On
Erase Temporary Data Files

Stored in onboard memory Delete all files stored on the printer memory.
Off*
On
Miscellaneous
Print Permission Let the user log in before printing.
Off*
On

Default Print Permission Login Set the default login for Print Permission.
Minimum Password Length Specify the minimum characters that are allowed for a password.
0–32 (0*)
Cloud Connector
Enable/Disable Connectors Enable a cloud service provider.
Reports
Menu Settings Page

Menu Settings Page Print a report that contains the printer menus.
Device
Device Information Print a report that contains information about the printer.
Device Statistics Print a report about printer usage and supply status.
Profile List Print a list of profiles that are stored in the printer.
Asset Report Print a report that contains the printer serial number and model name.
Print
Print Fonts Print samples and information about the fonts that are available in each printer
PCL Fonts language.
PostScript Fonts
Print Demo Print a demo page that is used as a diagnostic tool for print problems.
Demo Page
Shortcuts
All Shortcuts Print a report that lists the shortcuts that are stored in the printer.
Fax Shortcuts
Copy Shortcuts
E‑mail Shortcuts
FTP Shortcuts
Network Folder Shortcuts
Fax
Fax Job Log Print a report about the last 200 completed fax jobs.
Note: This menu item appears only when Enable Job Log is set to On.
Fax Call Log Print a report about the last 100 attempted, received, and blocked calls.
Note: This menu item appears only when Enable Job Log is set to On.
Network
Network Setup Page Print a page that shows the configured network and wireless settings on the
printer.
Note: This menu item appears only in network printers or printers connected
to print servers.
Wi‑Fi Direct Connected Clients Print a page that shows the list of devices that are connected to the printer using
Wi‑Fi Direct.
Note: This menu item appears only when Enable Wi‑Fi Direct is set to On.
Troubleshooting
Print Quality Test Pages Print sample pages to identify and correct print quality defects.
Cleaning the Scanner Print instructions on how to clean the scanner.
Maintain the printer 115
Maintain the printer

Checking the status of parts and supplies
1 From the home screen, touch Status/Supplies.
2 Select the parts or supplies that you want to check.
Note: You can also access this setting by touching the top section of the home screen.
Configuring supply notifications

Notes:
2 Click Settings > Device > Notifications.
3 From the Supplies menu, click Custom Supply Notifications.
4 Select a notification for each supply item.
Setting up e‑mail alerts

Configure the printer to send e‑mail alerts when supplies are low, when paper must be changed or added, or
when there is a paper jam.
Notes:
2 Click Settings > Device > Notifications > E‑mail Alert Setup, and then configure the settings.
3 Click Setup E-mail Lists and Alerts, and then configure the settings.
Viewing reports
1 From the home screen, touch Settings > Reports.
2 Select the report that you want to view.
Ordering parts and supplies
Ordering print cartridges

Notes:
• The estimated cartridge yield is based on the ISO/IEC 19798 standard.
• Extremely low print coverage for extended periods of time may negatively affect actual yield.
To order a print cartridge, contact the place where you purchased the printer.
Ordering a waste toner bottle

To order a waste toner bottle, contact the place where you purchased the printer.
Replacing parts and supplies
Replacing a print cartridge

Note: If the tray is extended, then remove it before replacing a cartridge.
1 Open the front door, and then firmly push it down.
2 Pull out the print cartridge tray.
3 Remove the used print cartridge.
4 Unpack the new print cartridge.

Warning—Potential Damage: Do not expose the underside of the print cartridge to direct light. Extended
exposure to light may cause print quality problems.
Warning—Potential Damage: Do not touch the underside of the print cartridge. Doing so may affect the
quality of future print jobs.
5 Insert the new print cartridge.
6 Insert the print cartridge tray, and then close the door.
Replacing the waste toner bottle

1 Remove the used waste toner bottle.
Note: To avoid spilling the toner, place the bottle in an upright position.
2 Unpack the new waste toner bottle.
3 Insert the new waste toner bottle.
Replacing the tray

1 Remove the used tray.
2 Unpack the new tray.

3 Insert the new tray.
Replacing the manual feeder

1 Remove the tray.
2 Remove the used manual feeder.
3 Unpack the new manual feeder.

4 Insert the new manual feeder.
5 Insert the tray.
Replacing the ADF tray

1 Open the ADF cover.
2 Remove the used ADF tray.
3 Unpack the new ADF tray.

4 Insert the new ADF tray until it clicks into place.
5 Close the ADF cover.
Replacing the pick tires

2 Unplug the power cord from the electrical outlet, and then from the printer.
5 To avoid stray toner contamination, place a sheet of paper on the top of the print cartridge tray, and then
insert the print cartridge tray.
6 Close the front door.

7 Remove the tray.
8 Remove the waste toner bottle.
9 Position the printer on its side.

10 Remove the used pick tires.
11 Unpack the new pick tires.

Note: To avoid contamination, make sure that your hands are clean.
12 Insert the new pick tires.
13 Return the printer to its original position, and then insert the waste toner bottle.
14 Insert the tray.
17 Remove the paper, and then insert the print cartridge tray.
18 Close the front door.
19 Connect the power cord to the printer, and then to the electrical outlet.
accessible.
Replacing the ADF separator pad

2 Remove the used ADF separator pad.
3 Unpack the new ADF separator pad.

4 Insert the new separator pad until it clicks into place.

Resetting the supply usage counters

1 From the home screen, touch Settings > Device > Maintenance > Config Menu > Supply Usage And
Counters.
2 Select the counter that you want to reset.
Warning—Potential Damage: Supplies and parts without Return Program agreement terms may be reset and
remanufactured. However, the manufacturer’s warranty does not cover any damage caused by non-genuine
supplies or parts. Resetting counters on the supply or part without proper remanufacturing can cause
damage to your printer. After resetting the supply or part counter, your printer may display an error indicating
the presence of the reset item.
Cleaning printer parts
Cleaning the printer

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock when cleaning the exterior of the
printer, unplug the power cord from the electrical outlet and disconnect all cables from the printer before
proceeding.
Notes:
• Perform this task after every few months.
• Damage to the printer caused by improper handling is not covered by the printer warranty.
1 Turn off the printer, and then unplug the power cord from the electrical outlet.
2 Remove paper from the standard bin.
3 Remove any dust, lint, and pieces of paper around the printer using a soft brush or vacuum.
4 Wipe the outside of the printer with a damp, soft, lint‑free cloth.
Notes:
• Do not use household cleaners or detergents, as they may damage the finish of the printer.
• Make sure that all areas of the printer are dry after cleaning.
5 Connect the power cord to the electrical outlet, and then turn on the printer.
accessible.
Cleaning the scanner

1 Open the scanner cover.
2 Using a damp, soft, lint-free cloth, wipe the following areas:

• ADF glass pad
Note: In some printer models, this location has an ADF glass instead of a pad.
• Scanner glass pad

• ADF glass
• Scanner glass
3 Close the scanner cover.
Saving energy and paper
Configuring the power save mode settings

Sleep mode
1 From the home screen, touch Settings > Device > Power Management > Timeouts > Sleep Mode.
2 Specify the amount of time that the printer stays idle before it enters Sleep Mode.
Hibernate mode
1 From the home screen, touch Settings > Device > Power Management > Timeouts > Hibernate Timeout.
2 Select the amount of time that the printer stays idle before it enters Hibernate mode.
Notes:
• For Hibernate Timeout to work, set Hibernate Timeout on Connection to Hibernate.
• The Embedded Web Server is disabled when the printer is in Hibernate mode.
Adjusting the brightness of the printer display

1 From the home screen, touch Settings > Device > Preferences > Screen Brightness.
2 Adjust the setting.
Conserving supplies
• Print on both sides of the paper.
Note: Two-sided printing is the default setting in the print driver.
• Print multiple pages on a single sheet of paper.
• Use the preview feature to see how the document looks like before printing it.
• Print one copy of the document to check its content and format for accuracy.
Moving the printer to another location

CAUTION—POTENTIAL INJURY: If the printer weight is greater than 20 kg (44 lb), then it may require
two or more people to lift it safely.
CAUTION—POTENTIAL INJURY: When moving the printer, follow these guidelines to avoid personal
injury or printer damage:
• Make sure that all doors and trays are closed.
• Turn off the printer, and then unplug the power cord from the electrical outlet.
• Disconnect all cords and cables from the printer.
• If the printer has separate floor-standing optional trays or output options attached to it, then disconnect
them before moving the printer.
• If the printer has a caster base, then carefully roll it to the new location. Use caution when passing over
thresholds and breaks in flooring.
• If the printer does not have a caster base but is configured with optional trays or output options, then remove
the output options and lift the printer off the trays. Do not try to lift the printer and any options at the same
time.
• Always use the handholds on the printer to lift it.
• Any cart used to move the printer must have a surface able to support the full footprint of the printer.
• Any cart used to move the hardware options must have a surface able to support the dimensions of the
options.
• Keep the printer in an upright position.
• Avoid severe jarring movements.
• Make sure that your fingers are not under the printer when you set it down.
• Make sure that there is adequate clearance around the printer.
Note: Damage to the printer caused by improper moving is not covered by the printer warranty.
Shipping the printer

When shipping the printer, use the original packaging or contact the place where you purchased the printer.
Troubleshoot a problem 136
Troubleshoot a problem
The printer is not responding
Action Yes No
Step 1 The problem is Go to step 2.
Check if the power cord is connected to the electrical outlet. solved.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or

electrical shock, connect the power cord to an appropriately
rated and properly grounded electrical outlet that is near the
product and easily accessible.
Is the printer responding?

Step 2 Turn on the switch or Go to step 3.
Check if the electrical outlet is turned off by a switch or breaker. reset the breaker.
Is the electrical outlet turned off by a switch or breaker?

Step 3 Go to step 4. Turn on the printer.
Check if the printer is on.
Is the printer on?

Step 4 Press the power Go to step 5.
Check if the printer is in Sleep or Hibernate mode. button to wake the
printer.
Is the printer in Sleep or Hibernate mode?
Step 5 Go to step 6. Insert the cables to
Check if the cables connecting the printer and the computer are the correct ports.
inserted to the correct ports.
Are the cables inserted to the correct ports?

Turn off the printer, install the hardware options, and then turn on solved.
the printer.
For more information, see the documentation that came with the
option.

Install the correct print driver. solved.

Action Yes No
Step 8 The problem is Contact customer
Turn off the printer, wait for about 10 seconds, and then turn on the solved. support.
printer.
Unable to read flash drive

Action Yes No
Step 1 Go to step 2. Wait for the printer to
Check if the printer is not busy processing another print, copy, finish processing the
scan, or fax job. other job.
Is the printer ready?

Step 2 Go to step 3. Insert a supported
Check if the flash drive is supported. For more information, see flash drive.
“Supported flash drives and file types” on page 42.
Is the flash drive supported?

Remove, and then insert the flash drive. solved. support.
Does the printer recognize the flash drive?
Enabling the USB port

From the home screen, touch Settings > Network/Ports > USB > Enable USB Port.
Network connection problems
Cannot open Embedded Web Server

Action Yes No
Step 1 Go to step 2. Turn on the printer.
Check if the printer is on.
Is the printer on?

Step 2 Go to step 3. Type the correct
Make sure that the printer IP address is correct. printer IP address in
the address field.
Notes:
• View the IP address on the home screen.
• An IP address appears as four sets of numbers separated by
periods, such as 123.123.123.123.
Is the printer IP address correct?

Step 3 Go to step 4. Install a supported
Check if you are using a supported browser: browser.
• Internet Explorer version 11 or later
• Microsoft Edge
• Safari version 6 or later
• Google ChromeTM version 32 or later
• Mozilla Firefox version 24 or later
Is your browser supported?

Step 4 Go to step 5. Contact your
Check if the network connection is working. administrator.
Is the network connection working?

Step 5 Go to step 6. Secure the cable
Make sure that the cable connections to the printer and print server connections.
are secure. For more information, see the documentation that
came with the printer.
Are the cable connections secure?

Step 6 Go to step 7. Contact your
Check if the web proxy servers are disabled. administrator.
Are the web proxy servers disabled?

Action Yes No
Access the Embedded Web Server. solved. support.
Did the Embedded Web Server open?
Issues with supplies
Replace cartridge, printer region mismatch

Install the correct print cartridge.
Non‑Printer Manufacturer supply

The printer has detected an unrecognized supply or part installed in the printer.
Your printer is designed to function best with genuine supplies and parts made by the printer manufacturer.
Use of third-party supplies or parts may affect the performance, reliability, or life of the printer and its imaging
components.
All life indicators are designed to function with supplies and parts from the printer manufacturer and may
deliver unpredictable results if third-party supplies or parts are used. Imaging component usage beyond
the intended life may damage your printer or associated components.
Warning—Potential Damage: Use of third-party supplies or parts can affect warranty coverage.
Damage caused by the use of third-party supplies or parts may not be covered by the warranty.
To accept any and all of these risks and to proceed with the use of non-genuine supplies or parts in your
printer, do either of the following:
For touch‑screen printer models, press twice, and then press twice.
For non‑touch‑screen printer models, press and hold X and simultaneously for 15 seconds.
If you do not want to accept these risks, then remove the third-party supply or part from your printer and
install a genuine supply or part from the printer manufacturer.
Clearing jams
Avoiding jams
Load paper properly
• Make sure that the paper lies flat in the tray.
Correct loading of paper Incorrect loading of paper
• Do not load or remove a tray while the printer is printing.

• Do not load too much paper. Make sure that the stack height is below the maximum paper fill indicator.
• Do not slide paper into the tray. Load paper as shown in the illustration.
• Make sure that the paper guides are positioned correctly and are not pressing tightly against the paper or
envelopes.
• Push the tray firmly into the printer after loading paper.
Use recommended paper

• Use only recommended paper or specialty media.
• Do not load paper that is wrinkled, creased, damp, bent, or curled.
• Flex, fan, and align the paper edges before loading.
• Do not use paper that has been cut or trimmed by hand.

• Do not mix paper sizes, weights, or types in the same tray.
• Make sure that the paper size and type are set correctly on the computer or printer control panel.
• Store paper according to manufacturer recommendations.
Identifying jam locations

Notes:
• When Jam Assist is set to On, the printer might attempt to flush blank pages or pages with partial prints
after clearing the jam. Check your printed output for blank pages.
• When Jam Recovery is set to On or Auto, the printer reprints jammed pages.
Jam locations
1 Automatic document feeder (ADF)
2 Standard bin
3 Manual feeder
4 Trays
5 Door B
6 Door E
Paper jam in the standard tray

1 Open door B.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a
hot component, allow the surface to cool before touching it.
2 Remove the jammed paper.

Note: Make sure that all paper fragments are removed.
3 Close the door.

4 Remove the tray and the manual feeder.

6 Insert the manual feeder and the tray.
Paper jam in the optional tray

1 Open door B.

3 Close the door.

4 Open door E.

6 Close the door.

7 Remove the optional tray.

9 Insert the tray.
Paper jam in the standard bin

1 Raise the scanner, and then remove the jammed paper.
2 Lower the scanner.

Paper jam in the manual feeder

1 Remove the tray and the manual feeder.

3 Insert the manual feeder and the tray.
Paper jam in door B

1 Open door B.
2 Remove the jammed paper from any of the following areas:

• Fuser area
• Below the fuser area
• Duplex unit
3 Close the door.

Paper jam in the automatic document feeder

1 Remove all original documents from the ADF tray.

4 Close the ADF cover.

Paper feed problems
Envelope seals when printing

Action Yes No
Step 1 Go to step 2. The problem is
a Use an envelope that has been stored in a dry environment. solved.
Note: Printing on envelopes with high moisture content can
seal the flaps.
b Send the print job.
Does the envelope seal when printing?

Step 2 Contact customer The problem is
a Make sure that paper type is set to Envelope. support. solved.
From the control panel, navigate to:
Settings > Paper > Tray Configuration > Paper Size/Type
b Send the print job.
Does the envelope seal when printing?
Collated printing does not work

Action Yes No
a From the control panel, navigate to: solved.
Settings > Print > Layout > Collate
b Touch On [1,2,1,2,1,2].
c Print the document.
Is the document collated correctly?

a From the document that you are trying to print, open the Print solved.
dialog, and then select Collate.
b Print the document.
Is the document collated correctly?

a Reduce the number of pages to print. solved. support.
Are the pages collated correctly?

Tray linking does not work

Action Yes No
a Check if the trays contain the same paper size and paper type. solved.
b Check if the paper guides are positioned correctly.
Do the trays link correctly?

a From the control panel, touch Settings > Paper > Tray solved.
Configuration > Paper Size/Type
b Set the paper size and paper type to match the paper loaded
in the linked trays.

a Make sure that Tray Linking is set to Automatic. For more solved. support.
information, see “Linking trays” on page 31.
Paper frequently jams

Action Yes No
a Remove the tray. solved.
b Check if paper is loaded correctly.
Notes:
• Make sure that the paper guides are positioned correctly.
• Make sure that the stack height is below the maximum
paper fill indicator.
• Make sure to print on recommended paper size and type.
c Insert the tray.
d Print the document.
Do paper jams occur frequently?

Action Yes No
a From the control panel, navigate to: solved.
b Set the correct paper size and type.

a Load paper from a fresh package. support. solved.
Note: Paper absorbs moisture due to high humidity. Store
paper in its original wrapper until you are ready to use it.
Jammed pages are not reprinted

Action Yes No
a From the control panel, navigate to: The problem is Contact customer
Settings > Device > Notifications > Jam Content Recovery solved. support.
b In the Jam Recovery menu, select On or Auto.
Are the jammed pages reprinted?
Printing problems
Print jobs do not print

Action Yes No
a From the document you are trying to print, open the Print solved.
dialog, and then check if you have selected the correct printer.
Is the document printed?

Action Yes No
a Check if the printer is on. solved.
b Resolve any error messages that appear on the display.

a Check if the ports are working and if the cables are securely solved.
connected to the computer and the printer.
For more information, see the setup documentation that came
with the printer.

a Turn off the printer, wait for about 10 seconds, and then turn on solved.
the printer.

a Remove, and then reinstall the print driver. solved. support.
Confidential and other held documents do not print

Action Yes No
a From the control panel, check if the documents appear in the solved.
Held Jobs list.
Note: If the documents are not listed, then print the
documents using the Print and Hold options.
b Print the documents.
Are the documents printed?

The print job may contain a formatting error or invalid data. Delete solved.
the print job, and then send it again.

Action Yes No
If you are printing from the Internet, then the printer may be reading solved.
the multiple job titles as duplicates.
For Windows users
a Open the Printing Preferences dialog.
b From the Print and Hold tab, click Use Print and Hold, and then
click Keep duplicate documents.
c Enter a PIN, and then save the changes.
d Send the print job.
For Macintosh users
a Save and name each job differently.
b Send the job individually.

a Delete some held jobs to free up printer memory. solved. support.
b Print the documents.
Job prints from the wrong tray or on the wrong paper

Action Yes No
Step 1 Go to step 2. Load the correct
a Check if you are printing on the correct paper. paper size and paper
type.
Is the document printed on the correct paper?

a Depending on your operating system, specify the paper size solved.
and paper type from the Printing Preferences or Print dialog.
Note: You can also change the settings on the printer control
panel. Navigate to:
b Make sure that the settings match the paper loaded.
Is the document printed on the correct paper?

Action Yes No
a Check if the trays are linked. solved. support.
For more information, see “Linking trays” on page 31.
Is the document printed from the correct tray?
Slow printing
Action Yes No
Make sure that the printer cable is securely connected to the solved.
printer and to the computer, print server, option, or other network
device.
Is the printer printing slow?

a Make sure that the printer is not in Quiet Mode. solved.
From the home screen, touch Settings > Device > Maintenance
> Config Menu > Device Operations > Quiet Mode.

a Depending on your operating system, specify the print solved.
resolution from the Printing Preferences or Print dialog.
b Set the resolution to 4800 CQ.

Action Yes No
a Depending on your operating system, specify the paper type solved.
from the Printing Preferences or Print dialog.
Notes:
• Make sure that the setting matches the paper loaded.
• You can also change the setting on the printer control
panel. From the home screen, touch Settings > Paper >
Tray Configuration > Paper Size/Type.
• Heavier paper prints more slowly.
• Paper narrower than letter, A4, and legal may print more
slowly.

a Make sure that the printer settings for texture and weight match solved.
the paper being loaded.
From the home screen, touch Settings > Paper > Media
Configuration > Media Types.
Note: Rough paper texture and heavy paper weight may print
more slowly.

Remove held jobs. solved.

a Make sure that the printer is not overheating. support. solved.
Notes:
• Allow the printer to cool down after a long print job.
• Observe the recommended ambient temperature for the
printer. For more information, see “Selecting a location
for the printer” on page 18.

Print quality problems
Print quality is poor

Find the image that resembles the print quality problem you are having, and then click the link below it to read
problem-solving steps.
“Blank or white pages” on “Dark print” on page 160 “Ghost images” on “Gray or colored
page 159 page 161 background” on page 163
“Incorrect margins” on “Light print” on page 164 “Missing colors” on “Mottled print and dots” on
page 164 page 166 page 167
“Paper curl” on page 169 “Print crooked or skewed” “Solid color or black images” “Text or images cut off” on
on page 170 on page 171 page 172
“Toner easily rubs off” on “Uneven print density” on “Horizontal dark lines” on “Vertical dark lines” on
page 173 page 174 page 175 page 177
“Horizontal white lines” on “Vertical white lines” on “Repeating defects” on

page 178 page 179 page 181
Blank or white pages
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press to
navigate through the settings.
Action Yes No
a Open the front door, and then firmly push it down. Contact customer The problem is
b Pull out the print cartridge tray. support. solved.
c Remove, and then insert the print cartridges.
d Insert the print cartridge tray, and then close the door.
e Print the document.
Is the printer printing blank or white pages?

Dark print
Action Yes No
a Perform Color Adjust. solved.
Settings > Print > Quality > Advanced Imaging > Color Adjust
Is the print too dark?

a Depending on your operating system, reduce toner darkness solved.
Note: You can also change the setting on the printer control
panel. Navigate to:
Settings > Print > Quality > Toner Darkness

Notes:
panel. Navigate to:

Action Yes No
Step 4 Go to step 5. Go to step 6.
Check if the paper has texture or rough finishes.
Are you printing on textured or rough paper?

a Replace textured or rough paper with plain paper. solved.

Ghost images
Action Yes No
a Load the tray with the correct paper type. solved.
Do ghost images appear on prints?

Action Yes No
Notes:
panel. Navigate to Settings > Paper > Tray Configuration
> Paper Size/Type.

Settings > Print > Quality > Advanced Imaging > Color Adjust.

a Open the front door, and then firmly push it down. support. solved.
b Pull out the print cartridge tray.

Gray or colored background
Action Yes No
Does gray or colored background appear on prints?

Does gray or colored background appear on prints?

Incorrect margins
Action Yes No
a Adjust the paper guides to the correct position for the paper solved.
loaded.
Are the margins correct?

a Set the paper size. solved.

a Depending on your operating system, specify the paper size solved. support.
Note: Make sure that the setting matches the paper loaded.
Light print
Action Yes No
Is the print light?

a Depending on your operating system, increase toner darkness solved.
Note: You can also change the setting on the printer control
panel. Navigate to Settings > Print > Quality > Toner
Darkness.
Is the print light?

a Turn off Color Saver. solved.
Settings > Print > Quality > Color Saver.
Is the print light?

Notes:
> Paper Size/Type.
Is the print light?

Check if paper has texture or rough finishes.
Are you printing on textured or rough paper?

a Replace textured or rough paper with plain paper. solved.
Is the print light?

Action Yes No
a Load paper from a fresh package. solved.
Is the print light?

Is the print light?
Missing colors
Action Yes No
c Remove, and then insert the print cartridge of the missing color.
Are some colors missing on prints?
Mottled print and dots
Action Yes No
Step 1 Go to step 2. Contact customer
Check the printer for leaked toner contamination. support.
Is the printer free of leaked toner?

a From the control panel, navigate to:
b Check if the paper size and paper type settings match the
paper loaded.
Note: Make sure that paper does not have texture or rough
finishes.
Do the settings match?

and paper type from the Printing Preferences or Print dialog.
Note: Make sure that the settings match the paper loaded.
Is the print mottled?


Action Yes No
Paper curl
Action Yes No
a Adjust the guides in the tray to the correct position for the paper solved.
loaded.
Is the paper curled?

Action Yes No
Notes:
panel. Navigate to:

Print on the other side of the paper. solved.
a Remove paper, flip it over, and then reload paper.

Print crooked or skewed
Action Yes No
a Adjust the paper guides in the tray to the correct position for solved.
the paper loaded.
Is the print crooked or skewed?


a Check if the paper loaded is supported. support. solved.
Note: If paper is not supported, then load a supported paper.
Solid color or black images
Action Yes No
Is the printer printing solid color or black images?
Text or images cut off
Action Yes No
a Adjust the paper guides in the tray to the correct position for solved.
the paper loaded.
Are text or images cut off?

Action Yes No
Notes:
> Paper Size/Type.

Toner easily rubs off
Action Yes No
Notes:
panel. Navigate to:
Does toner easily rub off?

a Check if the paper weight is supported. solved.
Note: If paper weight is not supported, then load a supported
one.

Uneven print density
Action Yes No
Is the print density uneven?
Horizontal dark lines
Notes:
• Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press
to navigate through the settings.
• If horizontal dark lines keep appearing on the prints, then see the “Repeating defects” topic.
Action Yes No
Notes:
> Paper Size/Type.
Do dark lines appear on prints?

paper in its original wrapper until you use it.


Vertical dark lines
Action Yes No
Notes:
> Paper Size/Type.
Do vertical dark lines appear on prints?

paper in its original wrapper until you use it.

Action Yes No
Horizontal white lines
Notes:
• Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press
to navigate through the settings.
• If horizontal white lines keep appearing on your prints, then see the “Repeating defects” topic.
Action Yes No
Notes:
> Paper Size/Type.
Do horizontal white lines appear on prints?

Do horizontal white lines appear on prints?
Vertical white lines
Action Yes No
Notes:
> Paper Size/Type.
Do vertical white lines appear on prints?

Check if you are using the recommended paper type. solved.
a Load the paper source with the recommended paper type.


Repeating defects
Action Yes No
a Using the Print Quality Test Pages, measure the distance Take note of the Take note of the
between the repeating defects on the affected color page. distance, and then distance, and then
b Check if the repeating defects match any of the following contact customer contact customer
measurements: support. support.
Print cartridges
• 25.70 mm (1.01 in.)
• 35.30 mm (1.39 in.)
• 75.6 mm (2.98 in.)
• 26.7 mm (1.05 in.)
Fuser
• 56.5 mm (2.22 in.)
Transfer module
• 25.10 mm (0.99 in.)
• 59.70 mm (2.35 in.)
• 28.30 mm (1.11 in.)
• 65 mm (2.56 in.)
• 44 mm (1.73 in.)
Do the repeating defects match any of the measurements?
Color quality problems
Modifying the colors in printed output

1 From the home screen, touch Settings > Print > Quality > Advanced Imaging > Color Correction.
2 In the Color Correction menu, touch Manual > Color Correction Content.
3 Choose the appropriate color conversion setting.
Object type Color conversion tables

RGB Image • Vivid—Produces brighter, more saturated colors and may be
RGB Text applied to all incoming color formats.
RGB Graphics • sRGB Display—Produces an output that approximates the colors
shown on a computer monitor. Black toner usage is optimized for
printing photographs.
• Display‑True Black—Produces an output that approximates the
colors shown on a computer monitor. This setting uses only black
toner to create all levels of neutral gray.
• sRGB Vivid—Provides an increased color saturation for the sRGB
Display color correction. Black toner usage is optimized for
printing business graphics.
• Off
CMYK Image • US CMYK—Applies color correction to approximate the
CMYK Text Specifications for Web Offset Publishing (SWOP) color output.
CMYK Graphics • Euro CMYK—Applies color correction to approximate Euroscale
color output.
• Vivid CMYK—Increases the color saturation of the US CMYK color
correction setting.
• Off
FAQ about color printing

What is RGB color?
RGB color is a method of describing colors by indicating the amount of red, green, or blue used to produce
a certain color. Red, green, and blue light can be added in various amounts to produce a large range of colors
observed in nature. Computer screens, scanners, and digital cameras use this method to display colors.
What is CMYK color?
CMYK color is a method of describing colors by indicating the amount of cyan, magenta, yellow, and black
used to reproduce a particular color. Cyan, magenta, yellow, and black inks or toners can be printed in various
amounts to produce a large range of colors observed in nature. Printing presses, inkjet printers, and color
laser printers create colors in this manner.
How is color specified in a document to be printed?
Software programs are used to specify and modify the document color using RGB or CMYK color
combinations. For more information, see the software program Help topics.
How does the printer know what color to print?
When printing a document, information describing the type and color of each object is sent to the printer and
is passed through color conversion tables. Color is translated into the appropriate amounts of cyan, magenta,
yellow, and black toner used to produce the color you want. The object information determines the application
of color conversion tables. For example, it is possible to apply one type of color conversion table to text while
applying a different color conversion table to photographic images.
What is manual color correction?

When manual color correction is enabled, the printer employs user‑selected color conversion tables to
process objects. Manual color correction settings are specific to the type of object being printed (text,
graphics, or images). It is also specific to how the color of the object is specified in the software program
(RGB or CMYK combinations). To apply a different color conversion table manually, see “Modifying the colors
in printed output” on page 181.
If the software program does not specify colors with RGB or CMYK combinations, then manual color correction
is not useful. It is also not effective if the software program or the computer operating system controls the
adjustment of colors. In most situations, setting the Color Correction to Auto generates preferred colors for
the documents.
How can I match a particular color (such as a corporate logo)?
From the printer Quality menu, nine types of Color Samples sets are available. These sets are also available
from the Color Samples page of the Embedded Web Server. Selecting any sample set generates
multiple‑page prints consisting of hundreds of colored boxes. Each box contains a CMYK or RGB combination,
depending on the table selected. The observed color of each box is obtained by passing the CMYK or RGB
combination labeled on the box through the selected color conversion table.
By examining Color Samples sets, you can identify the box with color closest to the color being matched.
The color combination labeled on the box can then be used for modifying the color of the object in a software
program. For more information, see the software program Help topics. Manual color correction may be
necessary to use the selected color conversion table for the particular object.
Selecting which Color Samples set to use for a particular color‑matching problem depends on:
• The Color Correction setting being used (Auto, Off, or Manual)
• The type of object being printed (text, graphics, or images)
• How the color of the object is specified in the software program (RGB or CMYK combinations)
If the software program does not specify colors with RGB or CMYK combinations, then the Color Samples
pages are not useful. Additionally, some software programs adjust the RGB or CMYK combinations specified
in the program through color management. In these situations, the printed color may not be an exact match
of the Color Samples pages.
The print appears tinted

Action Yes No
Perform Color Adjust. solved.
a From the home screen, touch Settings > Print > Quality >
Advanced Imaging > Color Adjust.
Does the print appear tinted?

Action Yes No
Perform Color Balance. support. solved.
a From the home screen, touch Settings > Print > Quality >
Advanced Imaging > Color Balance.
b Adjust the settings.
Does the print appear tinted?
Faxing problems
Caller ID is not shown

Action Yes No
Enable caller ID. The problem is
From the home screen, touch Settings > Fax > Fax Setup > Fax solved.
Receive Settings > Admin Controls > Enable Caller ID.
Does the caller ID appear?
Cannot send or receive faxes

Action Yes No
Resolve any error messages that appear on the display. solved.
Can you send or receive a fax?

Make sure that the cable connections for the following equipment solved.
are secure:
• Telephone
• Handset
• Answering machine

Check for a dial tone.
• Call the fax number to check if it is working properly.
• If you are using the On Hook Dial feature, then turn up the
volume to check if you hear a dial tone.
Can you hear a dial tone?

Action Yes No
Check the telephone wall jack. solved.
a Connect the analog telephone directly to the wall jack.
b Listen for a dial tone.
c If you do not hear a dial tone, then use a different telephone
cable.
d If you still do not hear a dial tone, then connect the analog
telephone to a different wall jack.
e If you hear a dial tone, then connect the printer to that wall jack.

Check if the printer is connected to an analog phone service or to solved.
the correct digital connector.
• If you are using an Integrated Services for Digital Network
(ISDN) telephone service, then connect to an analog telephone
port of an ISDN terminal adapter. For more information, contact
your ISDN provider.
• If you are using DSL, then connect to a DSL filter or router that
supports analog use. For more information, contact your DSL
provider.
• If you are using a private branch exchange (PBX) telephone
service, then make sure that you are connecting to an analog
connection on the PBX. If none exists, then consider installing
an analog telephone line for the fax machine.

Temporarily disconnect other equipment and disable other solved.
telephone services.
a Disconnect other equipment (such as answering machines,
computers, modems, or telephone line splitters) between the
printer and the telephone line.
b Disable call waiting and voice mail. For more information,
contact your telephone company.

Scan the original document one page at a time. solved. support.
a Dial the fax number.
b Scan the document.

Can receive but not send faxes

Action Yes No
Load the original document properly into the ADF tray or on the solved.
scanner glass.
Can you send faxes?

Set up the shortcut number properly. solved. support.
• Check if the shortcut number is set for the telephone number
that you want to dial.
• Dial the telephone number manually.
Can you send faxes?
Can send but not receive faxes

Action Yes No
Make sure that the paper source is not empty. solved.
Can you receive faxes?

Check the ring count delay settings. solved.
From the control panel, touch Settings > Fax > Fax Setup > Fax
Receive Settings > Rings to Answer.

If the printer is printing blank pages, then see “Blank or white solved. support.
pages” on page 159.

Poor fax print quality

Action Yes No
Make sure that there are no print quality defects. solved.
a From the control panel, touch Settings > Troubleshooting >
Print Quality Test Pages.
b Correct any print quality defects. For more information, see
“Print quality problems” on page 158.
Is the fax print quality satisfactory?

Decrease the incoming fax transmission speed. solved. support.
a From the control panel, touch Settings > Fax > Fax Setup > Fax
Receive Settings > Admin Controls.
b In the Max Speed menu, select a lower transmission speed.
Is the fax print quality satisfactory?
Scanning problems
Cannot scan from a computer

Action Yes No
a Turn off the printer, wait for about 10 seconds, and then turn it solved.
back on.
b Resend the scan job.
Can you send the scan job?

a Make sure that the cables between the printer and the print solved. support.
server are secure.
For more information, see the setup documentation that came
with the printer.
Can you send the scan job?

Partial copies of document or photo

Action Yes No
a Make sure that the document or photo is loaded facedown on solved.
the upper left corner of the scanner glass.
b Copy the document or photo.
Is the document or photo copied correctly?

a Match the paper size setting and the paper loaded in the tray. solved. support.
b Copy the document or photo.
Is the document or photo copied correctly?
Scan job was not successful

Action Yes No
Check the cable connections. solved.
a Make sure that the Ethernet or USB cable is securely connected
to the computer and the printer.
Is the scan job successful?

Check the file you want to scan. solved.
a Make sure that the file name is not already used in the
destination folder.
b Make sure that the document or photo you want to scan is not
open in another application.
c Resend the scan job.

a Make sure that the Append time stamp or the Overwrite solved. support.
existing file check box is selected in the destination
configuration settings.

Poor copy quality

Action Yes No
a Clean the scanner glass and the ADF glass with a damp, soft, solved.
lint‑free cloth. If your printer has a second ADF glass inside the
ADF, then also clean that glass.
For more information, see “Cleaning the scanner” on page
132.
b Make sure that the document or photo is loaded facedown on
the upper left corner of the scanner glass.
c Copy the document or photo.
Is the copy quality satisfactory?

a Check the quality of the original document or photo. solved. support.
b Adjust the scan quality settings.
c Copy the document or photo.
Is the copy quality satisfactory?
Vertical dark streaks on output when scanning from the ADF
Action Yes No
a Open the scanner cover. Contact customer The problem is
b Using a damp, soft, lint‑free cloth, wipe the ADF glass pad. support. solved.
Note: In some printer models, this location has an ADF glass

instead of a pad.
c Close the scanner cover.
d Scan the document.
Do vertical streaks appear on scanned documents?

Scanner does not close

Action Yes No
Remove obstructions that keep the scanner cover open. The problem is Contact customer
solved. support.
Did the scanner cover close correctly?
Scanning takes too long or freezes the computer

Action Yes No
Close all applications that are interfering with the scan. Contact customer The problem is
support. solved.
Does scanning take too long or freeze the computer?
Scanner does not respond

Action Yes No
a Check if the power cord is connected properly to the printer solved.
and the electrical outlet.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire

or electrical shock, connect the power cord to an
appropriately rated and properly grounded electrical outlet
that is near the product and easily accessible.
b Copy or scan the document.
Is the scanner responding?

a Check if the printer is turned on. solved.
b Resolve any error messages that appear on the display.
c Copy or scan the document.

a Turn off the printer, wait for about 10 seconds, and then turn the solved. support.
printer on.
b Copy or scan the document.

Adjusting scanner registration

Settings > Device > Maintenance > Config Menu > Scanner Configuration > Scanner Manual Registration
2 Touch Print Quick Test.
3 Place the Print Quick Test page on the scanner glass, and then touch Flatbed Registration.
4 Touch Copy Quick Test.
5 Compare the Copy Quick Test page with the original document.
Note: If the margins of the test page are different from the original document, then adjust Left Margin and
Top Margin.
6 Repeat step 4 and step 5 until the margins of the Copy Quick Test page closely match the original document.
Adjusting ADF registration

Settings > Device > Maintenance > Config Menu > Scanner Configuration > Scanner Manual Registration
2 Touch Print Quick Test.
3 Place the Print Quick Test page on the ADF tray.
4 Touch Front ADF Registration or Rear ADF Registration.
Notes:
• To align Front ADF Registration, place the test page faceup, short edge first into the ADF.
• To align Rear ADF Registration, place the test page facedown, short edge first into the ADF.
5 Touch Copy Quick Test.
6 Compare the Copy Quick Test page with the original document.
Note: If the margins of the test page are different from the original document, then adjust Horizontal
Adjust and Top Margin.
7 Repeat step 5 and step 6 until the margins of the Copy Quick Test page closely match the original document.
Contacting customer support

Before contacting customer support, make sure to have the following information:
• Printer problem
• Error message
• Printer model type and serial number
Visit the place where you purchased your printer.
Notices 192
Notices
Product information
Product name:
Color Laser MFPs
Machine type:
3500
Model(s):
285, 485, 685, 876, 8c6 and their equivalent models
Edition notice
February 2020
The following paragraph does not apply to any country where such provisions are inconsistent with local
law: THIS PUBLICATION IS PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR
IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS
FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of express or implied warranties in certain
transactions; therefore, this statement may not apply to you.
This publication could include technical inaccuracies or typographical errors. Changes are periodically made
to the information herein; these changes will be incorporated in later editions. Improvements or changes in the
products or the programs described may be made at any time.
GOVERNMENT END USERS

The Software Program and any related documentation are "Commercial Items," as that term is defined in 48
C.F.R. 2.101, "Computer Software" and "Commercial Computer Software Documentation," as such terms are
used in 48 C.F.R. 12.212 or 48 C.F.R. 227.7202, as applicable. Consistent with 48 C.F.R. 12.212 or 48 C.F.R.
227.7202-1 through 227.7207-4, as applicable, the Commercial Computer Software and Commercial Software
Documentation are licensed to the U.S. Government end users (a) only as Commercial Items and (b) with only
those rights as are granted to all other end users pursuant to the terms and conditions herein.
Licensing notices
All licensing notices associated with this product can be viewed from the CD:\NOTICES directory of the
installation software CD.
Noise emission levels

The following measurements were made in accordance with ISO 7779 and reported in conformance with ISO
9296.
Note: Some modes may not apply to your product.
Notices 193
1-meter average sound pressure, dBA

Printing One-sided: 51 (all models)
Two-sided: 50 (3500-285, 3500-485);
51 (3500-685, 3500-8c6, 3500-876)
Scanning 44
Copying 50 (3500-285); 53 (3500-485,
3500-685, 3500-8c6, 3500-876)
Ready 14
Waste from Electrical and Electronic Equipment (WEEE) directive
The WEEE logo signifies specific recycling programs and procedures for electronic products in countries of the
European Union. We encourage the recycling of our products. If you have further questions about recycling
options, contact your local sales office.
India E-Waste notice
This product complies with the India E-Waste (Management and Handling) Rules, 2011, which prohibit use of
lead, mercury, hexavalent chromium, polybrominated biphenyls, or polybrominated diphenyl ethers in
concentrations exceeding 0.1％ by weight and 0.01% by weight for cadmium, except for the exemption set in
Schedule II of the Rules.
Product disposal
Do not dispose of the printer or supplies in the same manner as normal household waste. Consult your local
authorities for disposal and recycling options.
Notices 194
Static sensitivity notice
This symbol identifies static-sensitive parts. Do not touch the areas near these symbols without first touching
a metal surface in an area away from the symbol.
To prevent damage from electrostatic discharge when performing maintenance tasks such as clearing paper
jams or replacing supplies, touch any exposed metal frame of the printer before accessing or touching interior
areas of the printer even if the symbol is not present.
ENERGY STAR
Any product bearing the ENERGY STAR® emblem on the product or on a start-up screen is certified to comply
with Environmental Protection Agency (EPA) ENERGY STAR requirements as of the date of manufacture.
Temperature information
Ambient operating temperature 10 to 32.2°C (50 to 90°F)
Shipping temperature -40 to 40°C (-40 to 104°F)
Storage temperature and relative humidity -40 to 40°C (-40 to 104°F)
8 to 80% RH
Laser notice
The printer is certified in the U.S. to conform to the requirements of DHHS 21 CFR, Chapter I, Subchapter J for
Class I (1) laser products, and elsewhere is certified as a Class I laser product conforming to the requirements
of IEC 60825-1: 2014.
Class I laser products are not considered to be hazardous. The laser system and printer are designed so there
is never any human access to laser radiation above a Class I level during normal operation, user maintenance,
or prescribed service conditions. The printer has a non-serviceable printhead assembly that contains a laser
with the following specifications:
Class: IIIb (3b) AlGaAs
Nominal output power (milliwatts): 8
Notices 195
Wavelength (nanometers): 770–800
Power consumption
Product power consumption

The following table documents the power consumption characteristics of the product.
Note: Some modes may not apply to your product.
Mode Description Power consumption (Watts)

Printing The product is generating hard‑copy output from One-sided: 385 (3500-285, 3500-485); 395
electronic inputs. (3500-685); 400 (3500-8c6)
Two-sided: 260 (3500-285, 3500-485); 275
(3500-685, 3500-8c6, 3500-876)
Copy The product is generating hard‑copy output from 385 (3500-285, 3500-485, 3500-685); 395
hard‑copy original documents. (3500-8c6, 3500-876)
Scan The product is scanning hard‑copy documents. 22 (3500-485); 24 (3500-685); 21 (3500-8c6,
3500-876)
Ready The product is waiting for a print job. 17 (3500-285, 3500-485, 3500-685);
17.5(3500-8c6, 3500-876)
Sleep Mode The product is in a high‑level energy‑saving mode. 1.1 (3500-285, 3500-485, 3500-685);
1.3(3500-8c6, 3500-876)
Hibernate The product is in a low‑level energy‑saving mode. N/A
Off The product is plugged into an electrical outlet, but the 0.1
power switch is turned off.
The power consumption levels listed in the previous table represent time-averaged measurements.
Instantaneous power draws may be substantially higher than the average.
Sleep Mode
This product is designed with an energy-saving mode called Sleep Mode. The Sleep Mode saves energy by
lowering power consumption during extended periods of inactivity. The Sleep Mode is automatically engaged
after this product is not used for a specified period of time, called the Sleep Mode Timeout.
Factory default Sleep Mode Timeout for this product (in minutes): 15
By using the configuration menus, the Sleep Mode Timeout can be modified between 1 minute and 120 minutes.
If the print speed is less than or equal to 30 pages per minute, then you can set the timeout only up to 60
minutes. Setting the Sleep Mode Timeout to a low value reduces energy consumption, but may increase the
response time of the product. Setting the Sleep Mode Timeout to a high value maintains a fast response, but
uses more energy.
Notices 196
Hibernate Mode
This product is designed with an ultra‑low power operating mode called Hibernate mode. When operating in
Hibernate Mode, all other systems and devices are powered down safely.
The Hibernate mode can be entered in any of the following methods:
• Using the Hibernate Timeout
• Using the Schedule Power modes
Factory default Hibernate Timeout for this product in all countries or regions 3 days
The amount of time the printer waits after a job is printed before it enters Hibernate mode can be modified
between one hour and one month.
Off mode
If this product has an off mode which still consumes a small amount of power, then to completely stop product
power consumption, disconnect the power supply cord from the electrical outlet.
Total energy usage

It is sometimes helpful to estimate the total product energy usage. Since power consumption claims are
provided in power units of Watts, the power consumption should be multiplied by the time the product spends
in each mode in order to calculate energy usage. The total product energy usage is the sum of each mode's
energy usage.
Regulatory notices for telecommunication terminal equipment

This section contains regulatory information pertaining to products that contain the analog facsimile card:
Regulatory Type/Model Number:
LEX-M14-002
Notice to users of the US telephone network: FCC requirements

This equipment complies with Part 68 of the FCC rules and the requirements adopted by the Administrative
Council for Terminal Attachments (ACTA). On the back of this equipment is a label that contains, among other
information, a product identifier in the format US:AAAEQ##TXXXX. If requested, this number must be provided
to your telephone company.
This equipment uses the RJ-11C Universal Service Order Code (USOC) jack.
A plug and jack used to connect this equipment to the premises’ wiring and telephone network must comply
with the applicable FCC Part 68 rules and requirements adopted by the ACTA. Use a compliant telephone cord
(RJ-11) that is 26 AWG or larger when connecting this product to the public switched telephone network. See
your setup documentation for more information.
The Ringer Equivalence Number (REN) is used to determine the number of devices that may be connected to
a telephone line. Excessive RENs on a telephone line may result in the devices not ringing in response to an
incoming call. In most but not all areas, the sum of RENs should not exceed five (5.0). To be certain of the number
of devices that may be connected to a line, as determined by the total RENs, contact your local telephone
Notices 197
company. For products approved after July 23, 2001, the REN for this product is part of the product identifier
that has the format US:AAAEQ##TXXXX. The digits represented by ## are the REN without a decimal point
(for example, 03 is a REN of 0.3). For earlier products, the REN is shown separately on the label.
If this equipment causes harm to the telephone network, the telephone company will notify you in advance that
temporary discontinuance of service may be required. If advance notice is not practical, the telephone company
will notify the customer as soon as possible. You will also be advised of your right to file a complaint with the
FCC.
The telephone company may make changes in its facilities, equipment, operations or procedures that could
affect the operation of this equipment. If this happens, the telephone company will provide advance notice in
order for you to make necessary modifications to maintain uninterrupted service.
If you experience trouble with this equipment, for repair or warranty information, contact your point of purchase.
If the equipment is causing harm to the telephone network, the telephone company may request that you
disconnect the equipment until the problem is resolved.
This equipment contains no user serviceable parts. For repair and warranty information, contact your point of
purchase.
Connection to party line service is subject to state tariffs. Contact the state public utility commission, public
service commission, or corporation commission for information.
If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of
this equipment does not disable your alarm equipment. If you have questions about what will disable alarm
equipment, consult your telephone company or a qualified installer.
The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other
electronic device, including fax machines, to send any message unless said message clearly contains in a
margin at the top or bottom of each transmitted page or on the first page of the transmission, the date and time
it is sent and an identification of the business or other entity, or other individual sending the message, and the
telephone number of the sending machine or such business, other entity, or individual. (The telephone number
provided may not be a 900 number or any other number for which charges exceed local or long-distance
transmission charges.)
See your user documentation in order to program this information into your fax machine.
Notice to users of the Canadian telephone network

This product meets the applicable Industry Canada technical specifications.
The Ringer Equivalence Number (REN) indicates the maximum number of devices allowed to be connected to
a telephone interface. The termination of an interface may consist of any combination of devices subject only
to the requirement that the sum of the RENs of all the devices not exceed five. The REN is located on the product
label.
This equipment uses CA11A telephone jacks.
Avis réservé aux utilisateurs du réseau téléphonique du Canada

Ce produit est conforme aux spécifications techniques d’Industrie Canada.
Le numéro REN (ringer equivalence number : numéro d’équivalence de sonnerie) indique le nombre maximum
d'appareils pouvant être connectés à l’interface téléphonique. En bout de ligne, le nombre d’appareils qui
peuvent être connectés n’est pas directement limité, mais la somme des REN de ces appareils ne doit pas
dépasser cinq. Le numéro REN est indiqué sur l'étiquette produit.
Notices 198
Cet équipement utilise des prises de téléphone CA11A.
Notice to users of the New Zealand telephone network

The following are special conditions for the Facsimile User Instructions. The grant of a telepermit for any item
of terminal equipment indicates only that Telecom has accepted that the item complies with minimum conditions
for connection to its network. It indicates no endorsement of the product by Telecom, nor does it provide any
sort of warranty. Above all, it provides no assurance that any item will work correctly in all respects with another
item of telepermitted equipment of a different make or model, nor does it imply that any product is compatible
with all of Telecom's network services.
This equipment shall not be set up to make automatic calls to the Telecom “111” Emergency Service.
This equipment may not provide for the effective hand-over of a call to another device connected to the same
line.
This equipment should not be used under any circumstances that may constitute a nuisance to other Telecom
customers.
This equipment is not capable, under all operating conditions, of correct operation at the higher speeds for
which it is designed. Telecom will accept no responsibility should difficulties arise in such circumstances.
The decadic (or pulse) dialing on this device is unsuitable for use on the Telecom network in New Zealand.
For correct operation, the total of all the Ringer Equivalence Numbers (RENs) of all parallel devices connected
to the same telephone line may not exceed 5. The REN of this device is located on the label.
This device uses an RJ-11C modular connector. Contact your point of purchase if a BT adapter is required. The
part number is 80D1873.
Some parameters required for compliance with Telecom's telepermit requirements are dependent on the
equipment associated with this device. The associated equipment shall be set to operate within the following
limits for compliance to Telecom's specifications:
• There shall be no more than 10 call attempts to the same number within any 30 minute period for any single
manual call initiation, and
• The equipment shall go on-hook for a period of not less than 30 seconds between the end of one attempt
and the beginning of the next call attempt.
• The equipment shall be set to ensure that automatic calls to different numbers are spaced such that there
is not less than 5 seconds between the end of one call attempt and the beginning of another.
Japanese telecom notice

The installed optional modem is in compliance with Japanese Telecommunication Law and has been Certified
by JATE, with the following Certification Number:
A18-0046001
Notices 199
Lexmark International, Inc.

LEX-M14-002
A18-0046001
Using this product in Switzerland

This product requires a Swiss billing tone filter to be installed on any line which receives metering pulses in
Switzerland.
Utilisation de ce produit en Suisse

Cet appareil nécessite l’utilisation d’un filtre de tonalité de facturation suisse devant être installé sur toute ligne
recevant des impulsions de comptage en Suisse.
Verwendung dieses Produkts in der Schweiz

Für dieses Produkt muss ein schweizerischer Billing Tone Filter zur Zählzeichenübertragung für jede Leitung
installiert werden, über die in der Schweiz Zeitsteuertakte übertragen werden.
Uso del prodotto in Svizzera

Questo prodotto richiede un filtro toni Billing svizzero, a installare su tutte le linee che ricevono impulsi remoti
in Svizzera.
Regulatory notices for wireless products

This section contains regulatory information that applies only to wireless models.
If in doubt as to whether your model is a wireless model, go to our website.
Modular component notice

Wireless models contain the following modular component:
Regulatory Type/Model Number LEX-M08-001; FCC ID:IYLLEXM08001; IC:2376A-LEXM08001
To determine which modular components are installed in your particular product, refer to the labeling on your
actual product.
Notices 200
Exposure to radio frequency radiation

The radiated output power of this device is far below the radio frequency exposure limits of the FCC and other
regulatory agencies. A minimum separation of 20 cm (8 inches) must be maintained between the antenna and
any persons for this device to satisfy the RF exposure requirements of the FCC and other regulatory agencies.
Industry Canada (Canada)

This device complies with Industry Canada license-exempt RSS standards. Operation is subject to the following
two conditions: (1) this device may not cause interference, and (2) this device must accept any interference,
including interference that may cause undesired operation of the device.
Industrie Canada (Canada)

Cet appareil est conforme aux normes RSS exemptes de licence d'Industrie Canada. Son fonctionnement est
soumis aux deux conditions suivantes : (1) cet appareil ne doit pas causer d'interférences et (2) il doit accepter
toutes les interférences, y compris les celles qui peuvent entraîner un fonctionnement indésirable.
Singapore IMDA statement

This product is approved for use in Singapore.
European Community (EC) directives conformity

This product is in conformity with the protection requirements of EC Council directive 2014/53/EU on the
approximation and harmonization of the laws of the Member States relating to radio equipment.
A declaration of conformity to the requirements of the Directives is available upon request from Lexmark
International Technology Hungária Kft., 8 Lechner Ödön fasor, Millennium Tower III, 1095 Budapest HUNGARY.
Compliance is indicated by the CE marking:
EU statement of radio transmitter operational frequency bands and maximum RF power

This radio product transmits in the 2.4GHz (2.412–2.472GHz) band in the EU. The maximum transmitter EIRP
power output, including antenna gain, is ≤ 20dBm.
Notices 201
Federal Communications Commission (FCC) compliance information

statement
This product has been tested and found to comply with the limits for a Class B digital device, pursuant to Part
15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful
interference, and (2) this device must accept any interference received, including interference that may cause
undesired operation.
The FCC Class B limits are designed to provide reasonable protection against harmful interference when the
equipment is operated in a residential installation. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or television reception, which
can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference
by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult your point of purchase or service representative for additional suggestions.
The manufacturer is not responsible for radio or television interference caused by using other than
recommended cables or by unauthorized changes or modifications to this equipment. Unauthorized changes
or modifications could void the user's authority to operate this equipment.
Note: To assure compliance with FCC regulations on electromagnetic interference for a Class B computing
device, use a properly shielded and grounded cable such as Lexmark part number 1021231 for parallel attach
or 1021294 for USB attach. Use of a substitute cable not properly shielded and grounded may result in a
violation of FCC regulations.
Any questions regarding this compliance information statement should be directed to:
Director of Lexmark Technology & Services
Lexmark International, Inc.
740 West New Circle Road
Lexington, KY 40550
Telephone: (859) 232–2000
E-mail: regulatory@lexmark.com
Industry Canada compliance statement

This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment
Standard ICES-003.
Avis de conformité aux normes de l’industrie du Canada

Cet appareil numérique de classe B est conforme aux exigences de la norme canadienne relative aux
équipements pouvant causer des interférences NMB-003.
Notices 202
日本の VCCI 規定
製品にこのマークが表示されている場合、次の要件を満たしています。
この装置は、クラス B 情報技術装置です。この装置は、家庭環境で使用することを目的としていますが、この
装置がラジオやテレビジョン受信機に近接して使用されると、受信障害を引き起こすことがあります。
取扱説明書に従って正しい取り扱いをしてください。
VCCI-B
European Community (EC) directives conformity

This product is in conformity with the protection requirements of EC Council directive 2014/53/EU on the
approximation and harmonization of the laws of the Member States relating to radio equipment.
A declaration of conformity to the requirements of the Directives is available upon request from Lexmark
International Technology Hungária Kft., 8 Lechner Ödön fasor, Millennium Tower III, 1095 Budapest HUNGARY.
Compliance is indicated by the CE marking:
Restrictions
This radio equipment is restricted to indoor use only. Outdoor use is prohibited. This restriction applies to all
the countries listed in the table below:
AT BE BG CH CY CZ DE DK EE
EL ES FI FR HR HU IE IS IT
LI LT LU LV MT NL NO PL PT
RO SE SI SK TR UK
Notices 203
EU statement of radio transmitter operational frequency bands and maximum RF power

This radio product transmits in either the 2.4GHz (2.412–2.472 GHz in the EU) or 5GHz (5.15–5.35, 5.47–5.725
in the EU) bands. The maximum transmitter EIRP power output, including antenna gain, is ≤ 20dBm for both
bands.
Index 204
Index
A C connecting printer to distinctive
adapter plug 24 can send but not receive ring service 27
adding a shortcut faxes 186 connecting the mobile device
copy 47 canceling a print job to the printer wireless
adding hardware options from the computer 44 network 35
print driver 32 from the printer control connecting the printer
adding internal options panel 44 to a wireless network 34
print driver 32 cannot open Embedded Web connecting to a wireless network
adding shortcut Server 138 using PIN method 34
e‑mail 49 cannot receive faxes 186 using Push Button method 34
fax destination 51 cards conserving supplies 134
ADF registration copying 47 contacting customer support 191
adjusting 191 changing resolution control panel
ADF separator pad fax 51 using 11
replacing 128 checking the status of parts and copy troubleshooting
ADF tray supplies 115 partial copies of documents or
replacing 121 cleaning the printer 131 photos 188
adjusting ADF registration 191 Cleaning the Scanner 114 poor copy quality 189
adjusting darkness cleaning the scanner 132 scanner does not respond 190
fax 51 clearances around the printer 18 copying
adjusting scanner clearing jam cards 47
registration 191 in door B 147 on both sides of the paper 46
adjusting the brightness in the duplex unit 147 on letterhead 46
printer display 134 in the fuser area 147 photos 45
adjusting the brightness of the in the manual feeder 147 using the automatic document
printer display 134 in the optional tray 143 feeder (ADF) 45
adjusting toner darkness 44 in the standard tray 142 using the scanner glass 45
AirPrint clearing jams copying different paper sizes 45
using 40 in the standard bin 145 copying from
Android device collated printing does not selected tray 45
printing from 39 work 151 copying multiple pages
answering machine collating copies 46 onto a single sheet 46
setting up 22 color correction 181 creating a shortcut
assigning printer to a ring color quality, troubleshooting copy 47
pattern 27 print appears tinted 183 FTP address 53
attaching cables 19 colored background on network folder 54
automatic document feeder prints 163 creating an FTP shortcut 53
(ADF) confidential documents do not creating bookmarks 36
using 45, 48, 50, 53 print 154 creating folders
avoiding paper jams 139 confidential print jobs 42 for bookmarks 36
printing from a Macintosh creating shortcut
computer 43 e‑mail 49
B fax destination 51
black images 171 printing from Windows 43
configuring supply customer support
blank or white pages 159 contacting 191
blocking junk faxes 52 notifications 115
bookmarks configuring the settings
creating 36 fax speaker 27
creating folders for 36 configuring the SMTP server 48
Index 205
D fax darkness held jobs 42

date and time adjusting 51 printing from a Macintosh
fax settings 27 fax destination shortcut computer 43
deactivating the Wi‑Fi creating 51 printing from Windows 43
network 35 fax log Hibernate mode
different paper sizes, copying 45 viewing 52 configuring 133
distinctive ring service, fax fax resolution holding faxes 52
enabling 27 changing 51 home screen
documents, printing fax setup customizing 11
from a computer 39 country‑ or region‑specific 24 home screen icons
dots on print 167 standard telephone line displaying 11
connection 22 horizontal dark lines 175
fax speaker horizontal white lines 178
E configuring the settings 27
emission fax troubleshooting
notices 192, 200, 201, 202
I
caller ID is not shown 184 icons on the home screen
enabling the USB port 137 cannot receive faxes 186
enabling Wi‑Fi Direct 35 showing 11
cannot send faxes 186 identifying jam locations 141
enlarging copies 46 cannot send or receive
envelopes images cut off on print 172
faxes 184 importing a configuration file
loading 30 poor print quality 187
environmental settings 133 using the Embedded Web
faxing Server 32
erasing printer memory 38 from the printer 21
Ethernet port 19 incorrect margins 164
setting the date and time 27 indicator light
exporting a configuration file using the automatic document
using the Embedded Web understanding the status 12
feeder (ADF) 50 installing the print driver 31
Server 32 using the scanner glass 50
EXT port 19 installing the printer software 31
FCC notices 200 installing the wireless print
e‑mail firmware, updating 32
sending 49 server 33
flash drive installing trays 20
e‑mail alerts printing from 41
setting up 115 internal options, adding
scanning to 54 print driver 32
e‑mail server font sample list
setting up 48 printing 43
e‑mail shortcut FTP address
J
creating 49 creating a shortcut 53 jams
e‑mailing FTP server avoiding 139
using the automatic document scanning to 53 jams, clearing
feeder (ADF) 48 in the automatic document
using the scanner glass 48 feeder 150
G junk faxes
ghost images on prints 161 blocking 52
F Google Cloud Print
factory default settings using 39
restoring 38 gray background on prints 163
K
FAQ about color printing 182 keyboard on the display
fax changing the language 11
forwarding 52
H
hardware options
holding 52
trays 20
L
scheduling send time and language, changing the
date 51 hardware options, adding
print driver 32 keyboard on the display 11
setting up 21 letterhead
held documents do not print 154
copying on 46
Index 206
loading 30 PCL 72 P
selecting 14 PostScript 71 paper
light print 164 Power Management 61 letterhead 14
LINE port 19 Preferences 57 preprinted forms 14
linking trays 31 Print 113 selecting 12
loading trays 27 Public 109 unacceptable 13
locating jam areas 141 Quality 70 Universal size setting 27
Remote Operator Panel 59 paper characteristics 12
M Restore Factory Defaults 62 paper guidelines 12
making copies 45 Restrict external network paper jam
manual color correction 181 access 107 in the optional tray 143
manual feeder Schedule USB Devices 111 in the standard tray 142
loading 30 Setup 69 paper jam in door B 147
replacing 120 Shortcuts 114 paper jam in the automatic
memory SNMP 103 document feeder 150
types installed on printer 38 TCP/IP 101 paper jam in the manual
menu Tray Configuration 74 feeder 147
802.1x 105 Troubleshooting 114 paper jam in the standard
About this Printer 67 Universal Setup 74 bin 145
Certificate Management 110 USB 106 paper jam, clearing
Cloud Connector 113 Visible Home Screen Icons 67 in the automatic document
Confidential Print Setup 111 Wireless 97 feeder 150
Config Menu 62 Wi‑Fi Direct 108 in the standard bin 145
Copy Defaults 76 Menu Settings Page paper jams
Custom Scan Sizes 75 printing 37 avoiding 139
Device 113 missing colors 166 location 141
Eco‑Mode 58 mobile device paper sizes
Erase Temporary Data Files 112 printing from 39, 40 supported 14
Ethernet 99 modifying color output 181 paper types
E‑mail Defaults 86 Mopria Print Service 39 supported 16
E‑mail Setup 85 mottled print 167 paper weights
Fax 114 moving the printer 134 supported 17
Fax Mode 78 parts status
Fax Setup 79 N checking 115
Flash Drive Print 95 network folder personal identification number
Flash Drive Scan 92 creating a shortcut 54 method 34
FTP Defaults 89 scanning to 54 photos
Google Cloud Print 107 network setup page copying 45
HTTP/FTP Settings 106 printing 35 pick tires
Image 73 noise emission levels 192 replacing 123
IPSec 103 Non‑Printer Manufacturer placing separator sheets 44
Layout 68 supply 139 poor fax print quality 187
Local Accounts 110 non‑volatile memory 38 power cord socket 19
Login Restrictions 111 erasing 38 power save modes
LPD Configuration 105 notices 192, 193, 194, 195, 196, configuring 133
Media Types 76 200, 201, 202 preprinted forms
Menu Settings Page 113 selecting 14
Miscellaneous 112 O print appears tinted 183
Network 114 ordering supplies print cartridge
Network Overview 96 print cartridge 116 ordering 116
Notifications 59 waste toner bottle 116 replacing 116
Out of Service Erase 66
Index 207
print driver printer reducing copies 46

hardware options, adding 32 shipping 135 removing paper jam
installing 31 printer configurations 9 in the duplex unit 147
print job printer display in the fuser area 147
canceling from the adjusting the brightness 134 in the manual feeder 147
computer 44 printer is not responding 136 in the optional tray 143
canceling from the printer printer location in the standard tray 142
control panel 44 selecting 18 repeat print jobs 42
print jobs not printed 153 printer memory printing from a Macintosh
Print Quality Test Pages 114 erasing 38 computer 43
print quality troubleshooting printer menus 56 printing from Windows 43
blank pages 159 printer messages repeating defects on print 181
crooked print 170 Non‑Printer Manufacturer Replace cartridge, printer region
dark print 160 supply 139 mismatch 139
ghost images on prints 161 Replace cartridge, printer region replacing parts
gray or colored mismatch 139 ADF separator pad 128
background 163 printer parts ADF tray 121
horizontal dark lines 175 cleaning 131 manual feeder 120
horizontal white lines 178 printer ports 19 pick tires 123
light print 164 printer settings tray 120
missing colors 166 restoring factory default 38 replacing supplies
mottled print and dots 167 printer software print cartridge 116
paper curl 169 installing 31 waste toner bottle 119
repeating defects 181 printer status 12 reports
skewed print 170 printer wireless network printer status 115
solid color or black images 171 connecting the mobile device printer usage 115
text or images cut off 172 to 35 reserve print jobs
toner easily rubs off 173 printing printing from a Macintosh
uneven print density 174 font sample list 43 computer 43
vertical dark lines 177 from a computer 39 printing from Windows 43
vertical white lines 179 from a flash drive 41 resetting supply usage
white pages 159 from a mobile device 39, 40 counters 131
print troubleshooting from an Android device 39 restoring factory default
collated printing does not Menu Settings Page 37 settings 38
work 151 network setup page 35 RJ11 adapter 24
confidential and other held using Google Cloud Print 39
documents do not print 154 using Mopria Print Service 39 S
envelope seals when using Wi‑Fi Direct 40 safety information 7, 8
printing 151 printing a font sample list 43 saving paper 46
incorrect margins 164 printing a network setup saving toner 46
jammed pages are not page 35 scan troubleshooting
reprinted 153 printing confidential and other cannot scan from a
job prints from the wrong held jobs computer 187
tray 155 from a Macintosh computer 43 partial copies of documents or
job prints on the wrong from Windows 43 photos 188
paper 155 printing from a computer 39 poor copy quality 189
paper frequently jams 152 printing from a flash drive 41 scan job was not
print jobs do not print 153 Push Button method 34 successful 188
slow printing 156 scanner does not respond 190
tray linking does not work 152 R scanning freezes the
unable to read flash drive 137 received fax computer 190
forwarding 52 scanning takes too long 190
Index 208
vertical dark streaks on output supplies incorrect margins 164

when scanning from the conserving 134 jammed pages are not
ADF 189 supplies status reprinted 153
scanner checking 115 job prints from the wrong
cleaning 132 supply notifications tray 155
scanner does not close 190 configuring 115 job prints on the wrong
scanner glass supply usage counters paper 155
using 45, 48, 50, 53 resetting 131 paper frequently jams 152
scanner registration supported file types 42 print jobs do not print 153
adjusting 191 supported flash drives 42 slow printing 156
scanning supported paper sizes 14 tray linking does not work 152
to a network folder 54 supported paper types 16 troubleshooting, print quality
to an FTP server 53 supported paper weights 17 blank pages 159
using the automatic document crooked print 170
feeder (ADF) 53 T dark print 160
using the scanner glass 53 temperature around the ghost images on prints 161
scanning quality problem 189 printer 18 gray or colored
scanning to a flash drive 54 text cut off on print 172 background 163
scheduling a fax 51 toner darkness horizontal dark lines 175
selecting a location for the adjusting 44 horizontal white lines 178
printer 18 trays light print 164
sending a fax installing 20 missing colors 166
using the computer 50 linking 31 mottled print and dots 167
using the control panel 50 loading 27 paper curl 169
sending an e‑mail 49 replacing 120 repeating defects 181
separator sheets unlinking 31 skewed print 170
placing 44 troubleshooting solid color or black images 171
setting the paper size 27 cannot open Embedded Web text or images cut off 172
setting the paper type 27 Server 138 toner easily rubs off 173
setting the Universal paper FAQ about color printing 182 uneven print density 174
size 27 printer is not responding 136 vertical dark lines 177
setting up e‑mail alerts 115 troubleshooting, color quality vertical white lines 179
setting up fax print appears tinted 183 white pages 159
country‑ or region‑specific 24 troubleshooting, copy troubleshooting, scan
standard telephone line partial copies of documents or cannot scan from a
connection 22 photos 188 computer 187
shipping the printer 135 poor copy quality 189 partial copies of documents or
shortcut, creating scanner does not close 190 photos 188
e‑mail 49 scanner does not respond 190 poor copy quality 189
fax destination 51 troubleshooting, fax scan job was not
shortcut, creating a caller ID is not shown 184 successful 188
copy 47 cannot send faxes 186 scanner does not close 190
Sleep mode cannot send or receive scanner does not respond 190
configuring 133 faxes 184 vertical dark streaks on output
slow printing 156 poor print quality 187 when scanning from the
SMTP server for e‑mail troubleshooting, print ADF 189
configuring 48 collated printing does not two‑sided copying 46
solid color 171 work 151
sorting multiple copies 46 confidential and other held U
statement of volatility 38 documents do not print 154 unable to read flash drive
storing paper 13 envelope seals when troubleshooting, print 137
storing print jobs 42 printing 151 uneven print density 174
Index 209
Universal paper size

setting 27
unlinking trays 31
updating firmware 32
USB port
enabling 137
USB printer port 19
using the ADF
copying 45
using the automatic document
feeder (ADF) 45, 48, 50, 53
using the control panel 11
using the scanner
glass 45, 48, 50, 53
copying 45
V
verify print jobs 42
printing from a Macintosh
computer 43
printing from Windows 43
vertical dark lines 177
vertical dark streaks on output
when scanning from the ADF 189
vertical white lines 179
viewing a fax log 52
viewing reports 115
volatile memory 38
erasing 38
volatility
statement of 38
W
waste toner bottle
ordering 116
replacing 119
wireless network
connecting the printer to 34
Wi‑Fi Protected Setup 34
wireless networking 34
wireless print server
installing 33
Wi‑Fi Direct 35
printing from a mobile
device 40
Wi‑Fi network
deactivating 35
Wi‑Fi Protected Setup
wireless network 34

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Contents 2

Learn about the printer................................................................................ 9

Set up, install, and conﬁgure..................................................................... 18

Secure the printer.......................................................................................38

Printing a font sample list................................................................................................................................ 43

Creating an FTP shortcut.................................................................................................................................53

Use printer menus...................................................................................... 56

Maintain the printer...................................................................................115

Troubleshoot a problem........................................................................... 136

Enabling the USB port.....................................................................................................................................137

CAUTION—SHOCK HAZARD: Indicates a risk of electrical shock.

CAUTION—HOT SURFACE: Indicates a risk of burn if touched.

CAUTION—TIPPING HAZARD: Indicates a crush hazard.

CAUTION—PINCH HAZARD: Indicates a risk of being caught between moving parts.

Learn about the printer

3500-685, 3500-8c6, 3500-485, 3500-685, 3500-876 MFPs

1 Automatic document feeder (ADF)

Using the control panel

Control panel part Function

Customizing the home screen

Changing the language of the keyboard on the display

Understanding the status of the indicator light

• Store paper in cartons, on a pallet or shelf, rather than on the ﬂoor.

Selecting preprinted forms and letterhead

Supported paper sizes

Paper size Standard or Manual feeder Two‑sided ADF Scanner glass

Paper size Standard or Manual feeder Two‑sided ADF Scanner glass

Supported paper types

• The ADF supports only plain paper.

Supported paper weights

Set up, install, and conﬁgure

1 Top 305 mm (12 in.)

Printer port Function

Printer port Function

Installing optional trays

Setting up the printer to fax

Setting up the fax function

Using the control panel

Using the Embedded Web Server

Setting up fax using a standard telephone line

Setup 1: Printer is connected to a dedicated fax line

Setup 2: Printer is sharing the line with an answering machine

Setting up fax in countries or regions with different telephone wall jacks

Connecting the printer to a non‑RJ11 wall jack

Connecting the printer to a wall jack in Germany

Connecting to a distinctive ring service

Setting the fax date and time

Conﬁguring the fax speaker settings

Loading paper and specialty media

Setting the paper size and type

Conﬁguring Universal paper settings

2 Flex, fan, and align the paper edges before loading.

3 Load the paper stack with the printable side faceup.

5 Insert the tray.

Loading the manual feeder

2 Load a sheet of paper with the printable side faceup.

Installing and updating software, drivers, and ﬁrmware

Installing the printer software

Exporting or importing a conﬁguration ﬁle